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Candlewood Suites Polaris

Columbus, OH, US (CMH)

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Based on 153 reviews
Regional points of interest also include Columbus Crew Stadium and Ohio Stadium.
Room & Rates

Suite One Queen Bed Roll In Shower

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Studio Two Double Beds Non-Smoking

  • Two Double Beds
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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One Queen Bed Non-Smoking Accessible

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Studio

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board.

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Studio Two Full Beds Non-Smoking - Candlewood Suites Polaris - 1

Studio Two Full Beds Non-Smoking

  • Two Full Beds
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Suite One Queen Bed Non-Smoking - Candlewood Suites Polaris - 2

Suite One Queen Bed Non-Smoking

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Studio One Queen Bed Smoking - Candlewood Suites Polaris - 3

Studio One Queen Bed Smoking

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Smoking.

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One Bedroom Suite  One Queen Bed Non-Smoking - Candlewood Suites Polaris - 4

One Bedroom Suite One Queen Bed Non-Smoking

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. A sofa bed, air conditioning, and climate control are among the conveniences offered. This room is Non-Smoking.

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Studio Two Full Beds Smoking - Candlewood Suites Polaris - 5

Studio Two Full Beds Smoking

  • Two Full Beds
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Smoking.

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One Bedroom Suite  One Queen Bed Smoking - Candlewood Suites Polaris - 6

One Bedroom Suite One Queen Bed Smoking

  • One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. A sofa bed, air conditioning, and climate control are among the conveniences offered. This room is Smoking.

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STANDARD ROOM

STUDIO STE QN HEAR ACCESS ROLL SHWR NS

STUDIO SUITE 1 QUEEN NONSMOKE

STUDIO SUITE 1 QUEEN SMOKING

STUDIO SUITE 2 DBL NONSMOKE

STUDIO SUITE 2 DBL SMOKING

STUDIO STE 2BD HEARING ACCESSIBLE NOSMK

QUEEN HEAR MOBILITY ACCESSIBLE TUB NOSMK

1 BDRM SUITE 1 QUEEN NONSMOKE

1 BDRM SUITE 1 QUEEN SMOKING

Candlewood Suites Polaris
8515 Lyra Drive, Columbus, OH US 43240

Hotel Features.
Recreational amenities include an indoor pool and a spa tub. Those traveling on business have access to a business center at this hotel. Guest parking is complimentary. Additional property amenities include barbecue grills, gift shops/newsstands, and laundry facilities.

Guestrooms. 
Air-conditioned guestrooms at Candlewood Suites Polaris feature CD players and coffee/tea makers. Kitchens include microwaves and refrigerators. Bathrooms feature hair dryers. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels, DVD players, and VCRs. Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls.

Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 153 reviews
from
Submitted on 20-01-2016
This is a hotel I would definitely return to again! We went here with family for a girls night out for my daughter's birthday and decided on this hotel through the reviews on TripAdvisor. When we first arrived and checked in, I was extremely pleased with the staff that checked us in! Not only were they nice and super friendly, they offered us coupons for area restaurants and activities which automatically started our girls weekend off on the right foot! Then when we actually got to our room, w... Read more
from
Submitted on 21-02-2016
The only thing keeping us from giving the hotel 5 stars was broken glass found under the bed from what looked to be a cup. But the desk manager apologized around 3 times and we found the rest of the amenities quiet amazing. I would most definitely stay again.
from Cincinnati, Ohio
Submitted on 10-03-2016
I just want to say what a HUGE help that Paul from the front desk was on our last stay! We ran into a few problems with our room and he went above and beyond to make sure that we were taken care of and that we satisfied with help he provided! Thank you Paul! We will for sure be back again!!!
from Point Pleasant, West Virginia
Submitted on 13-03-2016
My husband and I stayed here for a weekend get away after he took his medical boards. It was a clean and quiet hotel. We had a fridge, a stove, a sink, and a dish washer. We bought beverages and they were nice and cold. I enjoyed the fact that we had an HDTV where we had a hdmi hook up in the back, we got to enjoy our appletv in the evenings. Very convenient location. We had about 30 restaurants near the hotel within a 2-4 mile drive and the shopping mall was right across the street. Would stay ... Read more
from
Submitted on 14-03-2016
I always have great things to say about IHG hotels and really enjoy Candlewood Suites. This one is located in a great area with plenty of dining options near buy. Great amenities at hand like the pool, hot tub, a great little patio out back with a gas grill, picnic table and a gazebo for inclement weather. Staff was extremely pleasant
from New Smyrna Beach, Florida
Submitted on 27-05-2016
My handicapped sister and I just spent four nights at this hotel. We prepaid for our 4 night accommodations several months ago ($484.16). When we tried to check in at 1:30 in the afternoon we were informed by a very haughty young lady that the room we prepaid for was not available and to come back later. No greeting at all. We returned after dinner to finally check-in. At that time were informed by a young man that the hotel was a long-term stay hotel with no maid service. He told us if ... Read more
from Howey in the Hills, Florida
Submitted on 05-06-2016
I have stayed at this property many times over the years with both great and less than great experiences. This property is conveniently located near almost everything. I was very pleased with my 10 day stay this trip. Paul Hartman welcomed me like I was family :) Denise was always smiling and helpful as well. I was pleasantly surprised by the recent room updates too. Well done and thank you!
from Schaumburg
Submitted on 05-06-2016
Was convenient for the group I was with for a service. The property was clean and well kept. The rooms are as their pictures show. Great rates and friendly staff. The property is well kept there was even a basketball hoop for fun isn't the back parking area.
from South Carolina
Submitted on 29-06-2016
Stayed here worth my mom and was first ofimpressed on how helpful the staff was to my mother whom is handicapped. The room itself was great, little Kitchenette was great for cooking and saving money on our trip. The treats left in the the room for movie night was a nice touch. Microwave popcorn was perfect to have on hand.
from Santa Fe, NM
Submitted on 05-07-2016
The hotel was undergoing stairway carpet renovations. The hotel is huge and didn't seem to be fully occupied. The room was spacious, and we especially appreciate the full kitchen, with a full-size refrigerator. The recliner in our room had a hole in the seat, and the sheets and towels could use an upgrade. Overall, it was clean and convenient for our quick one-night overnight during a cross-country roadtrip. We brought our dog, and the $15 fee is reasonable.
from Brook Park
Submitted on 06-07-2016
Visited the this property while on a trip to the Columbus Zoo. The Front Desk Agents at check-in/out were very accommodating, they even called to notify us our room was ready. It was a perfect location close to the zoo with plenty of dining options in the area. The room offers great space for a family. Appreciate the full sized refrigerator and microwave, very nice linen/towels. The hotel was very clean. The public space is under renovation but nothing that interferes with the guest experie... Read more
from Mansfield, Ohio
Submitted on 13-07-2016
This was my second trip to this hotel and it didn't disappoint. It's definitely the only hotel we will stay at from now on when we're in the area. The rooms are clean and the staff go above and beyond to make sure you're taken care of. It's in the perfect location. There's a Quaker Steak right in front of the hotel and the Polaris mall is within walking distance across the street.
from Illinois
Submitted on 18-07-2016
Stayed at candlewood while in town for national trap shoot. 4 of us stayed in a one bedroom suite with a queen bedroom and sofa sleeper. Bed was good , sofa sleeper was bad. Room was clean and everything worked. Staff at front desk were very polite. Room just seemed to have cheap furnishings and appliances. Was in a good area with a lot of resturants and shopping. Nice grocery store just down the road too.
from Winchester, Virginia
Submitted on 22-07-2016
Customer Service -We stayed here for two reasons, we have a pet and we were traveling and needed good internet access to work from the hotel room. We were never notified until after we checked in that they were testing the fire system. They handed us a letter that stated one day and only one day. Non-stop the entire day fire alarms going on and off. Fine we got through the first day despite conference calls. Second day alarms start going on and off again...call the front desk again they are tes... Read more
from New Port Richey, Florida
Submitted on 24-07-2016
Want to thank Candlewood Suites and Paul for a great stay earlier this month. Wife and I visited for a wedding and truly enjoyed our stay. We had a couple of minor issues and Paul was fantastic in rectifying everything immediately. Highly recommend staying at the Candlewood Suites Polaris. Thanks Paul!
from Lock Haven, Pennsylvania
Submitted on 25-07-2016
Candlewood Suites, Polaris Parkway, is a great location, with a nice variety of restaurants and shopping within walking distance. The rooms are spacious, clean, well stocked with kitchen supplies for cooking. The staff is very friendly and accommodating.
from Illinois
Submitted on 26-07-2016
I love that they have all kinds of things that they will lend out. Movies, etc. They have a grill and gazebo for guest to use. Full kitchenette. Pool and hottub. Wish we had found this place earlier in our trip. Would have enjoyed a longer stay to take advantage of all the amenities.
from
Submitted on 03-08-2016
Hair in bathroom floor and pieces of toilet paper. Switch plates were all filthy. Our first and last time staying at this location. We were in a smoke free room, however it smelled of smoke. The kitchen area had dirty utensils and there were crumbs on counter. Luckily, we carry Lysol and Lysol wipes with us on all trips.
from Monclova
Submitted on 07-08-2016
Paul, front desk person was nice.The room seemed clean. Kitchenette cabinets had a slightly outdated look but that's ok with us. Recliner. They may have a discount for Ohio State Fair attenders. Wed stay here again. Nice for the price.
from
Submitted on 22-08-2016
Paul Hartman, front desk manager was very nice guy . The rooms are spacious, clean, well stocked with kitchen supplies for cooking. The staff is very friendly and accommodating. Paul thanks a lot for your support during my stay at Candlewood.
from Fairport, NY
Submitted on 25-08-2016
Room is clean, modern, has kitchen essentials - no complaints there. Does not have a free breakfast option like similar properties. The internet wireless connection is the most problematic. While my laptop connects with no issue, had problems with both android and apple devices - can't connect, or it connects and doesn't work, and internet connection keeps getting dropped. That's important to my teens, and as a result we would not return here. (they had no issue at three other hotels this trip)
from
Submitted on 27-08-2016
We came to this hotel in Columbus mainly for the location near Polaris on I-71. This is the first time we have stayed at a Candlewood. The hotel clerk in check in was very accomodating and friendly. He put us in a room close to the pool and outside entrance for our little dog. The room was nice and clean. The towels were the best we have seen in a hotel. It was nice to be able to open a window for fresh air. Of course all the amenities - full refrigerator, stove, microwave were clean. All of the... Read more
from Dubai, Dubai, United Arab Emirates
Submitted on 31-08-2016
This is the first time I stayed at the Candlewood Suites. The only bad thing about my stay was the short duration. Loved every part of the stay. Everything is self service in this hotel which was explained to me right at the beginning. Special thanks to Michael and the tall lady at the reception. Apologies for forgetting her name. All in all a super experience.
from Clarksville, Tennessee
Submitted on 17-09-2016
Came in town for a funeral and ran around most of the day really didnt have time to check everything upon checking in. We usually stay at this location because of the pool and mall. We checked in and had minor problems called down to the front desk and Paul came up helped us move and fixed the issue immediately. Here is where he is awesome despite him being a gators fan lol When we checked out we weren't completely focused due to a funeral we attended and left behind my ring and my husband's wat... Read more
from Battle Creek, Michigan
Submitted on 24-09-2016
We've stayed at this hotel 3 times. Always clean and front desk staff always pleasantly greets you as you go in and out. Didn't think to catch any employee names, but had a pleasant conversation with one of them one night as we came back from dinner. She suggested some places and we always appreciate tips from the locals. Forgot to tell them our ice maker didn't work--room 419 if you see this! Location is also excellent for shopping, eating, pretty much easy to get anywhere in Columbus area from... Read more
from West Palm Beach, Florida
Submitted on 25-09-2016
This hotel makes you feel at home the cleanliness is superb the staff is excellent, from Maintenance to the front desk and housekeeping make it pleasant enough you don't want to leave. Jody the GM has an excellent staff in Mashanna to Paul and Richard and the Maintenance man with the dreds I can not remember his name went above board the day I was checking out in helping me and my partner the deaf girl for housekeeping I did not want to leave this is a Hotel that will remain a great place....
from Medina, Ohio
Submitted on 02-10-2016
This was our 2nd stay here & it was great! The room is clean, spacious & comfortable. The staff is always pleasant & helpful. It is a great location- close to many restaurants & shopping. We will definitely make this our "go to " hotel when we visit our son.
from
Submitted on 30-10-2016
Our stay was okay. The pool/ jacuzzi was the best part of our stay. The location is another plus, you are located right by a variety of stores, restaurants (located right behind Quaker Steak and Lube) and mall. If you like to shop stay here.
from
Submitted on 30-10-2016
I had a wonderful stay, the staff was friendly and courteous. The room was clean and nicely maintained. Pool and exercise room are great! I would definitely stay again. If you stay make sure to say Hi to Richard, he has a winning personality and contagious smile!!
from Uniontown, Ohio
Submitted on 04-11-2016
I try to book these suite type places when I can. It is nice to be away from home and have the luxury of a kitchenette. I was so disappointed with this location. I travel for work so WIFI is essential. I could not get more than 3-4 minutes of WIFI. I finally used my phone as a hot spot. I plugged my phone in to charge for the night and woke up to a dead phone...no power in that outlet. There was a party in the room above mine. A LOUD party, it appears they had their windows open, cause... Read more
from Medina, Ohio
Submitted on 28-11-2016
For $148 you would expect "some" luxuries. Compared to the many other suites and upscale hotels we've stayed, this one is just so blah. Just because you have a dvd player in the room doesn't make up for the lack of cable tv stations. There are no ice machines, no complimentary breakfast. Also, you're afraid to use anything in the room because you just signed your life away on a $400 Penalty Waiver at check-in. The bed is also like trying to sleep on a mushy marshmallow. The pillows poof... Read more
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