Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: 10% Off Hotel or $100 Off Pkg

Hilton Garden Inn Cleveland East Mayfield Village

Cleveland, OH, US (CLE)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 411 reviews
Room & Rates
1 KING BED JR STE NOSMOKE - Hilton Garden Inn Cleveland East Mayfield Village - 1

1 KING BED JR STE NOSMOKE

  • 1 King Bed w/Adjustable Firmness Dial
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Free Local Calls
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
1 KING BED - Hilton Garden Inn Cleveland East Mayfield Village - 2

1 KING BED

  • 1 King Bed w/Adjustable Firmness Dial
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Free Local Calls
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
1 KING MOB/HEARNG ACC RI-SHW - Hilton Garden Inn Cleveland East Mayfield Village - 3

1 KING MOB/HEARNG ACC RI-SHW

  • 1 King Bed w/Adjustable Firmness Dial
  • Visual Alerts
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Free Local Calls
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
1 KING WHIRLPOOL NOSMOKE - Hilton Garden Inn Cleveland East Mayfield Village - 4

1 KING WHIRLPOOL NOSMOKE

  • 1 King Bed w/Adjustable Firmness Dial
  • Whirlpool
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Free Local Calls
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
1 KING STE MOB/HR ACC RI SHW - Hilton Garden Inn Cleveland East Mayfield Village - 5

1 KING STE MOB/HR ACC RI SHW

  • 1 King Bed w/Adjustable Firmness Dial
  • Whirlpool
  • Visual Alerts
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Free Local Calls
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
2 QUEEN BEDS - Hilton Garden Inn Cleveland East Mayfield Village - 6

2 QUEEN BEDS

  • 2 Queen Beds w/Adjustable Firmness Dial
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Free Local Calls
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
Hilton Garden Inn Cleveland East Mayfield Village
700 Beta Drive, Cleveland, OH US 44143

Business Features at our Hilton Garden Inn Cleveland, Ohio hotel in Mayfield Village include:* Complimentary on-site parking* Complimentary high-speed wired and wireless internet accessEnjoy the guestroom at the Hilton Garden Inn Cleveland, OH hotel in Mayfield Village which are each equipped with:* Spacious Work Desk with Ergonomic Mirra® chair by Herman Miller* Two telephones, with voice mail and data ports* Complimentary high-speed Internet access - wired and wireless* Hospitality Center featuring Microwave, Refrigerator and Coffee Maker* Iron/Ironing Board and Hair DryerHilton Garden Inn Cleveland East Mayfield Village Ohio hotel amenities include: * Indoor Heated Swimming Pool, Whirlpool* Complimentary on-site, fitness center equipped with PreCor® Fitness equipment* Complimentary 24-hour Business CenterHotel dining options at the Hilton Garden Inn Mayfield Village hotel in Cleveland, Ohio Include:* The Great American Grill® restaurant offering Breakfast, Lunch and Dinner options* Daily Evening Room Service from 5:00 PM- 10:00 PM* 24-Hour Pavilion Pantry® offering convenience food and sundry itemsThe Hilton Garden Inn Mayfield Village/Cleveland hotel specializes in Meetings and Events, just leave the details to us!* Over 2,700 square feet of banquet/meeting space* Dedicated, seasoned banquet and sales staff to focus on your special event* High Quality and varied catering menus options available to compliment any budget.* Offering Breakfast, Lunch, Dinner and Break/Snack options for your meeting/event.***** Everything. Right where you need it. ®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 411 reviews
from Charlotte, United States
Submitted on 20-05-2016
The hotel is nicely decorated and the front desk staff pleasant. However, I stayed in room 439 and the mattress had a big urine stain on the right side and the left side had dried up old blood stains. I am certain housekeeping has seen this soiled mattress when they make this bed which makes me wonder why the hotel did not replace. The safety and health concerns I had kept me up all night because the cleanliness of my entire room was questionable as a look at the old stains in the carpet and ... Read more
from Morrow, Ohio
Submitted on 21-05-2016
No issues. Rooms and facilities were as you would expect from a Hilton. Breakfast was made to order and quick at reasonable $10.95. Only negative is not the hotels fault, but limited nearby food. We went to Harry Buffalo for dinner with good food and nice patio.
from West Chester, Ohio
Submitted on 22-05-2016
I had the pleasure to stay at the Hilton Garden Inn in Mayfield Village. The hotel's location was key to a meeting that I had in Mentor. The quality of the hotel was very clean from the lobby to the room. Additionally, the location was close to restaurants. I look forward to staying at this property again in the near future.
from Pittsburgh, United States
Submitted on 25-05-2016
Very nice hotel. Helpful and pleasant staff. Good amenities. Keurig coffee maker in room was a plus. They even had decaf. Will stay again. Very quiet Heard no outside or inside noise. Positive experience. Will stay again.
from Naperville, Illinois
Submitted on 25-05-2016
Very clean, pleasant hotel, A+++++! Nice pool, sitting lobby area, breakfast Delicious! Convenient place by the highway! nice beds, inside room very clean,did not notice any disadvantages! Outside yard is very cozy!
from Pontiac, Michigan
Submitted on 31-05-2016
Stay was good. The Keriug in my room did not work, I had to hold it shut to even use it. The toilet had a constant drip to it. The free wifi was very difficult to get into, not very clear instructions. Other then that it was a good stay.
from
Submitted on 02-06-2016
Went here for a wedding and found it to be a very nice place. Everyone was friendly and helpful. The lobby area is very nice. Check-in and check-out could not have been easier. Loved the room and the breakfast.
from Derby, United Kingdom
Submitted on 03-06-2016
It's ok. There with work. Had meetings in the conf facilities but it's a decent location for the office too. Room a good size - usually get 2 double beds but this time I got an 'upgrade' to a room with some kind of jacuzzi in the place of the double bed. I didn't use it as I dread to think what's happened in there previously. Pity about not having that second bed as I like to create a mountain of clothing on there to avoid leaving anything in the wardrobe. Room suffered the same problem as ev... Read more
from Philadelphia, Pennsylvania, United States
Submitted on 03-06-2016
My company exclusively utilizes this location. I was visiting for an interview, and expected the standard treatment. I was greeted with a warm welcome and explained the amenities. Upon getting to my room, I quickly ordered room service; which was friendly and timely. I ordered a chicken wrap, which was far more tasty than I had anticipated it would be. I then settled in for the evening. The room was a very nice size: bedroom area w/ flatscreen, decent-sized bathroom, and a living room area ... Read more
from Tampa, Florida
Submitted on 04-06-2016
Staff is awesome. Breakfast and staff are as good as it gets. I've stayed at this hotel a dozen times over the last several years and their quality and service is consistently high. Convenient to the interstate.
from carmel, in
Submitted on 07-06-2016
I've stayed in lots of hotels, but the Desk Staff at this hotel was unsurpassed at any price. Unfortunately, however, the morning caffeinated coffee pot was empty and i was forced to drink decaf. (Would that qualify me for some kind of rebate, or discount for my next stay?)
from Cambridge, Massachusetts, United States
Submitted on 10-06-2016
I stayed at this hotel for a business trip. The rooms were very nice and clean and staff generally welcoming. The breakfast was ok and included made-to-order eggs, pancakes etc. Overall, a good place to stay for a business visit. I won't recommend for vacation as it is farther from areas of interest
from New Castle, United States
Submitted on 13-06-2016
Nice inn in a nice area. The place is well maintained and has an elegant atmosphere. Of special note was our waitress, Tiffany who was way above average in her attention to our breakfast needs, and the front desk clerk who made my check-in after a long trip a real treat.
from New Delhi, India
Submitted on 14-06-2016
Stayed almost five days here as part of a wedding group. Comfortable rooms, prompt service and easy accessibility from the highway. Kids made full use of the pool and several of the adults too! Room was fully equipped with an iron and an iron stand which helped in getting our wedding clothes ready! Loved the fruit infused water provided for free in the lobby! The wedding festivities took place in their banquet hall ,which was quite large and wait staff quite competent.Breakfast was quite filling... Read more
from Ottawa, Canada
Submitted on 16-06-2016
Stayed here on our way to Nashville from Ottawa. Clean rooms nice staff. The hotel is near the highway but the room was quiet. Had dinner in the restaurant here as it was late. Food was ok. Would have gone to Cracker Barrel across the highway if there wasn't a thunder storm going on. Got the B&B package...the breakfast was good would definitely do that again.
from Southwest Connecticut
Submitted on 28-06-2016
Stayed here for five nights recently for a five day training workshop at the hotel. First of all, if you're flying into Cleveland, you should get a rental car. While this hotel is not out in the boondocks, a car will allow you to get to some wonderful local restaurants, such as The Pub. Check-in was quick and efficient. The staff was overall very friendly. Our banquet man who took care of us, Ian, was phenomenal. He was very attentive to our needs and was very personable and friendly to us... Read more
from Mayfield Hts., United States
Submitted on 28-06-2016
I really felt welcomed immediately walking through the door. I feel like the service was first rate. Everyone was polite. The thing that I liked the most was how quickly the staff got things done. For example, I needed to switch rooms because of the wedding package and needed to transport all of my luggage. The staff immediately got me a mobile rack and the transition went very smooth to the new room.
from Fort Wayne, Indiana
Submitted on 30-06-2016
This hotel is my favorite when visiting this area. The hotel is extremely clean, the staff is friendly & accommodating, the beds are very comfortable, the parking lot is very lit up & bright (being a woman this is important to me for safety reasons), & the price is very affordable. The bed mattresses have a switch to make them softer or harder depending on your preference. I have zero complaints & I will continually go back t this hotel.
from Avonmore, Pennsylvania
Submitted on 01-07-2016
We spent 3 nights and had our daughters wedding at the venue. Everything was EXCELLENT. Rooms were great, clean and in excellent condition. Banquet room, staff and food was EXCELLENT. All of the staff throughout our stay was friendly and very helpful. Everyone loved the event and we did not have a negative comment from anyone! Well done Hilton Garden Inn!
from Pittsburhg, United States
Submitted on 01-07-2016
I was staying at this hotel for my grandson's wedding, it was just perfect. The staff was great. We have heard nothing but wonderful comments about the staff, food, and cleanliness of the hotel. Great job by all. Thank you
from Avonmore, Pennsylvania
Submitted on 03-07-2016
Great time with family and friends who attended our granddaughter's wedding. Great hotel, wonderful staff that catered to every request. Had fun at the lobby bar, and all the other special moments that we all shared. Beautiful reception in one of the banquet rooms, topped off the special day. Thanks going out to Mr. Mancine for all he did to make our children's wedding a huge success.
from Mason, Ohio
Submitted on 07-07-2016
Room clean, bed comfy, complimentary crib, staff friendly, great complimentary coffee, easy check in and check out process, nice location/easy access to freeway. Alittle noisey during middle of night bc of wedding guests.
from Atlanta, Georgia
Submitted on 07-07-2016
Good news is the staff is great. Everyone is friendly and courteous. Check in is a breeze without any issues. The lobby is very typical garden inn with small restaurant and bar. The rooms and facility are older but everything is in working order. The tv's really need an upgrade small screens are not acceptable anymore with the low cost of larger sets. Two issues that need improvement are the cleanliness of the bathrooms and elevators. Elevator carpets are filthy. These are one of the first imp... Read more
from Swansea, Illinois
Submitted on 07-07-2016
Very nice Hilton Garden property. Well maintained and very friendly staff. Everything worked as expected and the sleep was good. However the hotel is located in a somewhat odd location even though it fronts the highway. I did not notice the highway noise until morning when I opened the curtains, and only then it was off and on. Recommend.
from Arlington, VA, United States
Submitted on 08-07-2016
This hotel is in an isolated location between a freeway and a warehouse/office park. Worse, the signage to find it is terrible. The room itself was quite nice, spacious, well appointed. But it was undone by poor details. The AC only had one speed. We were too hot when the fan was off, especially with the heavy duvet on the bed, and there was quite a draft when it was on. The bathroom door would only stay closed if it was latched; otherwise it stuck out into the hallway and ran into the entry do... Read more
from Charlotte, North Carolina
Submitted on 09-07-2016
This is a nice Hilton Garden Inn that lives up to the characteristics one expects from the brand. The rooms were clean and spacious. The bathrooms were clean. The common areas were in good condition and clean. The staff was friendly and helpful. The only potential negative is its location. The location is actually a bit odd and difficult to explain. Perhaps it was chosen to accommodate to a business clientele. In any event, it does not significantly detract from the quality of the hotel.
from Delaware, Ohio
Submitted on 13-07-2016
This hotel is located behind several warehouses which appears sketchy. There was a lot of police presence so this may be a crime area. With the police presence I felt safe. The hotel is directly off the freeway but freeway noise is not heard in the hotel rooms. The hotel is clean but be aware that breakfast is not included in the rate (approx. $10.95 per person) and there is no continental breakfast option. The beds are sleep number but the numbering system did not appear to work in the room... Read more
from Detroit, United States
Submitted on 13-07-2016
The bed was extremely firm and was not adjustable even though they said it was. The pool had way too much chlorine in it which made staying in the pool area unbearable. Had to leave after an hour. Even if we could stay in the pool a group of people had taken over the area and were drinking and eating pizza in the pool room and just outside the pool room in the courtyard area. Kids were screaming at the top of their lungs. It was just insane. While the people isn't necessarily the hotels fault, t... Read more
from Chicago
Submitted on 13-07-2016
My one night stay at the Hilton Garden Inn was very good. I was in Cleveland to attend a wedding reception. The desk staff was professional and amiable, my room was clean and comfortable, and the dinner was good. My girlfriend and her husband stopped by the hotel to eat dinner with me. My friend enjoyed the spicy chicken. I had the veggie quesadilla which was okay. I like and usually stay at Courtyard Marriott or Fairfield Inn, but I had a good experience at the Hilton, so I will probably sta... Read more
from Medford, United States
Submitted on 14-07-2016
I stayed for 2 nights and couldn't be more pleased. The hotel was very clean and attracitve.....I thought it was brand new. Comfortable bed, friendly staff and great hot breakfast. I would stay there again.
from Euless, Texas
Submitted on 14-07-2016
We visited this hotel for a family get together for the 4th of July. Even though the location is in a industrial area, we were able to find restaurants and stores very close. The front desk staff was very nice, and since it was my husbands birthday they upgraded us since we were Hilton Honors members. We really enjoyed our stay, would definitely recommend this hotel Housekeeping was awesome as well.
from Vancouver, United States
Submitted on 18-07-2016
Very clean hotel with fantastic staff. Great breakfast. Everyone that worked there was super friendly and helpful. The restaurant/bar is very nice. The hot tub was very clean and relaxing. Great place to stay.
from Rochester Hills, Michigan
Submitted on 19-07-2016
It was a nice hotel, and the room was very clean. It was a good trip aside from the issue of the toilet not working properly, where no attempt was made to have it fixed. We made the issue known twice during the stay.
from Brandon, FL, United States
Submitted on 19-07-2016
From a digital check in on Monday throughout the week, this Hilton garden Inn met and exceed expectations in cleanliness, friendliness and professionalism. My room was kept spotless. I ordered room service but mainly ate breakfast in the dining room. Each meal was delicious and the service was prompt and friendly. The premises were neat and tidy. the front desk was very responsive to any request that I had. I will absolutely stay here again!
from New Orleans, Louisiana
Submitted on 25-07-2016
It is a nice hotel with friendly staff. It is a trek from Cleveland. There is not continual food service and nothing in walking distance. Our room was nice. It was quiet but no real view. Bed and sofa were descent on the comfort scale.
from Walker, Louisiana
Submitted on 25-07-2016
We spent 6 nights here in July 2016 and could not be more pleased. Everything was perfect. The food in the lobby was good and reasonably priced. Room was clean. The staff was professional and responsive.
from Shreveport, United States
Submitted on 25-07-2016
Brooke and staff were great during our stay for the convention. They are very friendly and responded promptly to any requests our group had. The adjustable beds provided for a good night's sleep and restaurant had great food available each morning. The hotel was clean and we maintained and staff accommodated our security detail very well.
from Woodbridge, Virginia
Submitted on 26-07-2016
We attended our Family Reunion over the weekend. Comfortable beds, clean rooms, outside areas to congregate. Friendly staff, top quality at an affordable price. Plenty of stores, shopping, restaurants located nearby
from Black Forest, Colorado
Submitted on 28-07-2016
Generally I stay at the Marriott but they were booked. The hotel is nice, clean, and I slept well. The breakfast was complementary and perhaps because of my employer's relationship with them but it was good. The staff was very nice, professional, and courteous.
from mentor
Submitted on 05-08-2016
We only went to the hotel to goto the restaurant. Holy gravy I'm so glad we did it was mind blowing good. The portions were huge. The meals were fresh and very tasty. The kids meal chicken tender was the biggest out of all of ours. My husband got a Tuscan pasta and it tasted like grandma's old fashion gulash. I got the BBQ chicken Flatbread and it was stuffed with toppings.
from Derby UK
Submitted on 14-08-2016
Very good stay; recommend the poached eggs! The welcome was friendly and the evening meal on Sunday was well preserved and all dinners arrived on time and together. Gin and tonics were well made and plentiful.
from Luna Pier
Submitted on 14-08-2016
My fiancé and I recently stayed here after a wedding we attending. The staff was friendly and able to look up our rewards number since we left our card at home. The room was very clean and had a nice layout. I would recommend this hotel to anyone staying in the area!
from canal winchester, United States
Submitted on 16-08-2016
Very nice hotel and staff! The beds were so comfy and the rooms were very nice. Big bathrooms, dial comfort beds, keurig in each room with a mini fridge and also a microwave. The front desk staff was fast with check in and check out. Would definitely stay again.
from Montreal, Canada
Submitted on 22-08-2016
go to this hotel regularly on business. It's always good value for the money. Rooms are comfy, restaurant food is decent. Breakfast is decent. Only weak point is the internet speed. Overall, good value for the money.
from Brandon, FL, United States
Submitted on 24-08-2016
This is the second time I Have stayed at this particular Hilton Garden Inn and I highly recommend them. The rooms are super clean and comfortable. The staff it very attentive and polite. Breakfast is served quickly and is delicious.
from Louisville
Submitted on 30-08-2016
First off, the majority of the staff was awesome. The one lady on the midnight shift was rude and uncaring. The bathroom needs work. And the overall cleanliness of the room was below the norm. The hotel lobby and grounds were nice. Mainly the one lady and the cleanliness of the room probably would not have me going back to this property. There are other Hilton brands in the area that are nicer.
from Hudson, Ohio.
Submitted on 06-09-2016
We had wonderful experience. Staff did wonderful job . We would recommend it for any kind of event. Staff took care of everything diligently and in a timely manner. They were happy to help in whatever way possible.
from Neenah, United States
Submitted on 07-09-2016
The staff was welcoming! Everyone was very friendly and the hotel was well kept. The convenience of having a bar and restaurant on site was a pleasant surprise and convenient. I would defiantly recommend this Hilton Garden Inn to others.
from Worcester
Submitted on 10-09-2016
Our family stayed for 3 nights for a family occasion at Mayfield village, OH Hilton and it was excellent stay. Plenty of parking, close to good restaurants, highway and shops. Hotel staff very courteous, decent room size with fridge and microwave. Good pool and exercise room and on site restaurant. Attached to big convention center like rooms, easy access. We really enjoyed the stay and recommend.
from Eustis, United States
Submitted on 13-09-2016
Lovely hotel with one major problem, getting luggage into and out of the BREAKFAST or HAPPY HOUR even if you are a Hilton Honors member. Expensive room rates for a rather small room. This is a very busy hotel.
from Nashville, Tennessee
Submitted on 16-09-2016
A wonderful staff makes this my favorite hotel in the greater Cleveland area. Everyone is friendly with a keen and obvious focus on customer service. I recently used their conference room for a 2 day event with 15 colleagues from around the world. The HGI staff made the entire event go off without a hitch - coffee service at breaks, lunch and all other services were flawless.
from Green Bay, Wisconsin
Submitted on 17-09-2016
Great service, clean room, friendly staff as always! I will always stay at a Hilton when I have the opportunity. They make my business trip much more enjoyable when I have a clean, comfortable room to come back to
from Madison, Ohio
Submitted on 19-09-2016
Not a bad place at all. Unable to find adjuster to soften bed. Mentioned this at time of check out and the receptionist at the time didn't see to care. She said we should have read the sticker on the headboard and there was no sticker.
from Cleveland, Ohio
Submitted on 21-09-2016
We stayed here with our 10 year old granddaughter and had a nice time. The room was large enough and nicely appointed. She enjoyed the pool and hot tub, and we all enjoyed the on-site restaurant. I had read a review here stating the breakfast was included,but it is not ($10.95 for adults and around $8 for children). It is a made to order breakfast though, so not a bad deal. We also had dinner there, and it was very good. Our salads were fresh and tasty. Bill did a really nice job, but was a litt... Read more
from Avery, California
Submitted on 25-09-2016
Dirty lobby, confused, apathetic staff, and many out of order signs is what you should expect if you stay here. The rooms were fairly clean, but nothing spectacular or special about this place. The workout facilities were adequate.
from Uruguay
Submitted on 26-09-2016
The staff was excellent upon check-in and the room was clean! It was a nice get-away for us. The breakfast was wonderful and so was the staff running it. We enjoyed to cold water upon arrival in the lobby.
from Charlotte
Submitted on 30-09-2016
The manager was very professional and helpful. Everything was just great the bed mad a little noise. Other than that it was great. A few place you can go get food as well as hotel service food. Didn't try anything but the cookies they were delicious.
from Mayfield Heights, Ohio
Submitted on 03-10-2016
We booked this hotel for our wedding Block in September. The staff was very friendly and rooms very clean. The kids loved the pool and everyone enjoyed breakfast the next morning! My husband and I spent the evening of our wedding at this hotel as well. We ordered a lovely room service dinner that arrived on time with a friendly staff member and little extra treat as a surprise! Everything was very clean and we will definitely be staying here again! Very impressed with overall service and politen... Read more
from ROCHESTER, United States
Submitted on 03-10-2016
Hotel is lovely. Staff friendly. Would be best if they replaced beds and got firmer pillows. Bring your own. Theirs are flat as pancakes! Breakfast is buffet - expensive. Went down street to Yours Truly. Much more reasonable!
from Florida
Submitted on 04-10-2016
The hotel provided rooms for attenders, breakfast, lunch, break out, audio visual equipment and support for a 300 person conference meeting. Everything wen t smoothly. We had a bit of trouble matching the hotel projectors to the hotel screens, but they took care of this. The stage we used was small, but that was our choice and I think we should have gone for a bigger one [danger of speakers falling off the platform!]. The breakfast was excellent and reasonably priced. No complaints about th... Read more
from Cleveland Heights, Ohio
Submitted on 06-10-2016
Overall she liked the hotel the main thing she want was a hot tub in room & swimming pool. She didn't get a chance to used hot tub handle broke. So she was disappointed adopt that. I work a lot 12 to 16 hours a day and with the three kids. This was a get away for my friend.
from Mayfield Heights, United States
Submitted on 10-10-2016
This was the WORST experience I have had with the hotel chain in 30 years of business travel. Upon arrival at 1:35am, I was advised that there was no reservation on file. I asked the clerk to double check, since my last name is spelled differently than most people expect it to be. He repeatedly attempted to correct me, in how my name is SUPPOSED to be spelled, and would not try it MY WAY. I then produced my reservation number, which he promptly refused to use to look up my reservation, o... Read more
from Montgomery, United States
Submitted on 14-10-2016
My family was in Ohio for a wedding and from check-in to check -out we enjoyed our stay. I've stayed at a couple of Hilton garden hotels and have enjoyed each of them. They are always easy to locate and surrounded by several things to do and see.
from Upper Saint Clair, Pennsylvania
Submitted on 17-10-2016
Very comfortable bedding...not sure if we got free breakfast or not....was not clear upon check in. Nice location....near parks for walking...very clean...quiet...easy to access from highway. Would stay here again.
from Bloomfield Hills, Michigan
Submitted on 18-10-2016
As usual, the experience in Hilton Garden Inn is always consistent. The only problem is I never received the premium internet level (as a Diamond member) and the regular, "complimentary" internet was weak, at best.
from Steubenville, United States
Submitted on 22-10-2016
Easy access off main road. Could have a bigger sign on main beta drive as the hotel sits back and turn off can easily be missed.....the front door is automatic and at times seems to stick and not open fully....the lobby is inviting with water and coffee available....hallways and general areas clean and attractive.....room spacious and clean, beds comfortable....one concern is the morning breakfast....the set up is very odd and while i see how it could work well on a non-busy day it is very confu... Read more
from Elmira, New York
Submitted on 27-10-2016
Room was very clean, parking adequate, many services. Easy off and onto Rt 271. Arrived late in the day and left quite early the next day. Room service was quick, meal was satisfactory. I would definitely stay there again.
from Stuart, Florida
Submitted on 04-11-2016
Hotel was great .. . clean and comfortable. Laundry room made it easy not to pack too many clothes. Staff was friendly, very nice and accommodating. Breakfast was awesome!!!! Gym was great . .. .a tv on every treadmill!!!!! Have stayed at this hotel many times in the past few years, always a great experience and good value!
from Boston, Massachusetts
Submitted on 05-11-2016
The front desk staff member was extremely friendly and helpful. There was plenty of free parking and I found the room to be clean and spacious. The restaurant area in the hotel was crowded because of an event taking place that same night in the hotel. In light of this, the server was attentive to the table, friendly, apologetic for the long wait, and served delicious food. Overall, I had a great stay and would definitely return!
from Somerset, Ohio
Submitted on 07-11-2016
I stayed at this Hotel for one night. The room was clean and very nice. Bed was very soft, too soft for my taste. There were 4 pillows, all also very soft, no variety in hardness. The sink, toilet,mirror, and shower all located in the bathroom, so it was very difficult for two people to get ready at the same time. I could not figure out the wi-fi, but it was not a big deal for this one occasion.
from
Submitted on 07-11-2016
We had a wonderful stay at the Hilton Garden Inn. It was clean well maintained and the people working at the hotel were pleasant and helpful. We will stay there again. The reception hall was beautiful and the food was amazing. It was wonderful from beginning to end.
from Murrieta, California
Submitted on 09-11-2016
Enjoyed the discount on a block of rooms. Breakfast was great. The chefs and waitress were very helpful. We could have used more shampoo for 2 but we did not ask, I sure they would have provided. Decaf coffee was supplied when asked. Thanks good stay. Handicap parking was near the front door very nice.
from Gibraltar
Submitted on 09-11-2016
Front desk not cheerful or helpful. WiFi so slow I could not do any work. Could not even checking email. Service and food served at breakfast inconsistent. I will probably not be back. Wasted two days there.
from Richmond, Virginia
Submitted on 14-11-2016
The hotel was very clean but the mattress in our room was terrible. We stayed in room 327 and the bed mattress sank in the middle in one bed and the other mattress in the other bed was just so-so. We did tell the management about the "nest" mattress when we checked out so maybe it was corrected. I didn't get a good nights sleep so that is why I am giving it an average rating.
from Maple City, United States
Submitted on 13-11-2016
Large, clean rooms with walk in showers. Very quiet. Staff was helpful and friendly. Self laundry available. Free parking close to entrances. Close to downtown and Rock and Roll Hall of Fame and Science Museum, with easy access to main highways.
from Richardson
Submitted on 15-11-2016
This was our first time at this location. Good location... easy access... Well kept... quiet and comfortable rooms... well equipped... and very helpful staff! We would choose this hotel again without hesitation.
from Portland, Oregon
Submitted on 16-11-2016
Very clean and quiet hotel with exceptional service. From front desk to housekeeping and the restaurant, every staff encounter offered exceedingly positive results. While conveniently located near major roads, it is very quiet and relaxing. Will definitely stay here again.
from Oregon, Ohio
Submitted on 21-11-2016
First, a Thank You too Courtney at the front desk for making me feel like family. Second, the reception I got from Casey at the bar and restaurant was a welcome change from many places I stay. I was treated like an old friend and I appreciate that kind of kindness. But most of all, my GREAT THANKS to the chef for one of the best meals I have had in some time. Never expected the kind of flavor and taste out of a meal served from such a small kitchen like he has. It was a Michelin Star meal. Only ... Read more
from Columbia, United States
Submitted on 02-12-2016
I stayed at this hotel for business over the course of a year. Love the hotel and love the staff!! They knew me by name and at breakfast my order would be put in before I had my first cup of coffee without even asking me! This hotel specifically is what made me switch from Marriott after ONE stay!
TOP