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Hampton Inn Cleveland - Downtown

Cleveland, OH, US (CLE)

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Based on 1233 reviews
Hampton Inn Cleveland Downtown is located two blocks from the convention center, four blocks from the Rock and Roll Hall of Fame, and approximately 12
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Hampton Inn Cleveland - Downtown
1460 E. Ninth Street, Cleveland, OH US 44114

Why Stay Here

Convenient Location
Free Hot Breakfast
Walk to Rock and Roll Hall of Fame
Walk to Cleveland’s Warehouse District

Resort Details

This hotel offers reliable accommodations at an affordable price in a great location.
Enjoy a visit to Cleveland and all of its attractions from the conveniently located Hampton Inn Cleveland-Downtown.
Wake up after a great nights sleep, enjoy your complimentary daily paper, cup of coffee, and nice hot breakfast too.

Accommodation Details

There are standard rooms and suites at the hotel to choose from.
all rooms have the following:
TV - 37 Inch Flat Panel HD
In-Room Movie Channel
Curved Shower Rod
Easy to Set Alarm Clock Radio
Ergonomic Desk Chair
Coffee Maker
Complimentary Hot Breakfast
High Speed Internet-No Charge
Iron/Ironing Board
Lap Desk
Portable shower chairs

Meetings & Conventions

The Hampton Inn® hotel in Cleveland-Downtown has 1200 sq ft of flexible meeting space.

Entertainment & Activities

Fitness Center


There is so much to see and do near this hotel. The Rock and Roll Hall of fame is less than a half mile away. The Warehouse District with its fun galleries and restaurants is also within walking distance. Not far away is the Cleveland Browns Stadium and you can even go sailing near the hotel!

  • Business Center
  • Conference Rooms
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1233 reviews
from West Palm Beach, Florida
Submitted on 23-05-2016
Hampton Inn Downtown Cleveland is an excellent choice for visiting all things Cleveland. Great location, free breakfast and while parking is a bit expensive $28 you are at least allowed to come and go as often as you wish.
from Alliance, United States
Submitted on 23-05-2016
Our stay was great and the room was very clean. Because you are right down town, there are some noises from outside. The bed was very comfortable and the staff friendly and accommodating. Location was great for the marathon as well as restaurants, etc.
Submitted on 23-05-2016
Arrived at 8:30 pm and was welcomed warmly, served efficiently and given keys to room that was quiet, modern and comfortable. Desk staff was particularly courteous and attentive. Hotel was right across the street from meeting, so could not have been more convenient. Will look forward to return next time I am in Cleveland.
from Point Pleasant, United States
Submitted on 24-05-2016
The hotel staff was quite courteous and very helpful! The breakfast was delicious! The staff called me a cab when I needed to go to the airport. Our rental car was made available in minutes. I would definitely stay at this hotel again and recommend it to my friends and family.
from New York City, New York
Submitted on 25-05-2016
I stayed here for one night while doing business in town. The rooms are pretty outdated. And the noise was horrendous. I was on the 7th floor. All night people were slamming doors and talking in really loud voices. After 2:00am. I don't know what was going on, but I won't be staying here again.
from Buffalo, New York
Submitted on 28-05-2016
We came here for a quick get away to visit the Rock and Roll Hall of Fame and the Science Center. Hotel is very convenient to both locations that you could walk. Room was nice, my only complaint was the temperature was hard to control. It was either too hot or too cold. The bathroom could have used another towel rack too and there was room for it. The valet parking was a pain. You couldnâ??t even go to your car to get something without the valet guy going with you. I felt we were inconveni... Read more
from Nashville, Tennessee
Submitted on 29-05-2016
We loved the location of the HI as it was just a 10 minute walk to the Rock and Roll Hall of Fame and also convenient to all sports facilities. You also are just a short walk to the 4th and Euclid restaurant district where the night life is vibrant with food choices in abundance. Finally, the hotel staff was wonderful and made our night in Cleveland special.
from Battle Creek, United States
Submitted on 30-05-2016
Very clean and modern room. Staff was exceptionally friendly even the cleaning staff. You can tell that they put a lot of care into this hotel. The continental breakfast was absolutely the best I have ever seen. You can even make your own waffles!! Our last day there they had these delicious omelets along with the strips of bacon and many other items to choose from.
from 45177
Submitted on 01-06-2016
Nice hotel. This was second time I've stayed here and have not had any issues. Very convenient walking distance to events. The rooms were clean and the breakfast was good. There was plenty of food at all times
from akron,ohio, United States
Submitted on 01-06-2016
We very much enjoyed our stay. The room was clean, the bathroom spotless, the bed was great and the room had all the amenities we needed. The people at the desk were very friendly and helpful. The hot breakfast was pretty good and a nice way to start the day. We would definitely stay here again.
from phila pa
Submitted on 18-06-2016
Great location and awesome suite! 2 queen beds and separate sitting area with sleeper sofa. Perfect for our family of 6. Great location near Rock and Roll Hall of Fame. Good breakfast and friendly staff. Kept our bags til room was ready. Walking distance to many attraction and a short walk from train station ( from airport)
from Mount Morris, Michigan
Submitted on 20-06-2016
We stayed for our 20th wedding anniversary. We were marvelously recognized. During our stay we got a flat tire a few miles from the hotel. When I called the hotel they immediately helped with arrangements to accommodate our situation. The staff is on the ball and people are valued. The room was wonderfully modern, up to date as well as the entire facility.
from Saint Louis, Missouri
Submitted on 20-06-2016
This hotel is a mixed bag. Highs: The location of this hotel is perfect which makes the lows easier to deal with. The employees were friendly and helpful. The hotel was clean. The breakfast food tasted good and had some variety. Lows: The food was only good when you could get some. Most of the time you had empty food containers, not just one or two empty but many. Yes, it was Memorial Day weekend, but the staff should have planned for a full hotel. The workers had to be told when things were em... Read more
from Mentor, Ohio, United States
Submitted on 21-06-2016
The room was very clean and big. They even added Hershey kisses on the bed for an extra touch. Within walking distance of Progressive Field and all the fun bars downtown. I would definitely recommend this hotel!
from Springfield, Ohio
Submitted on 22-06-2016
The Hamptons Inn and Suites in downtown Cleveland offered my family a comfortable, clean and affordable place to stay during the Transplant Games of America. The free breakfast was convenient and very helpful.
from Grand Forks, North Dakota
Submitted on 28-06-2016
My girlfriend and I were staying in Cleveland for an Indians game the next day. It was close to pretty much everything! The Rock & Roll Hall of Fame was literally a short walk down the road. The room was very clean and the bed was extremely comfortable. I will stay her in the future!
from Ohio
Submitted on 28-06-2016
First stay at Hampton Inn Cleveland Downtown. We stayed there for our NBA Champion Cleveland CAVS playoff game ! We stayed in one of their large suites with two queen beds and a separate sitting area. The sitting area was large and would be great for a group or family. The sitting area had a round table and four chairs, a full sized sleeper sofa, a club chair , coffee table , end table , flat screen TV on a large cabinet stand, and a desk with a chair. It was separated from the sleeping area ... Read more
from Jacksonville, Florida
Submitted on 29-06-2016
Simply was the best - with over 1 million people in the city - celebrating history of the Cleveland Cavaliers championship- this hotel is in the heart of it all! Great overall experience ! Beyond grateful for this city gem!
from Buffalo, New York
Submitted on 29-06-2016
I just got back from staying here this past weekend and it was fantastic! Rooms were clean and modern, the staff was extremely friendly, lastly the views were amazing. We had a 14th floor room and loved it- if you are getting away with your significant others I highly recommend room 1416. The only complaint I had was the less than desirable breakfast that was free and included with our stay. We really were very unimpressed at the way the food looked, tasted and smelled. The eggs were odd looking... Read more
from Clevelenad, United States
Submitted on 30-06-2016
Excellent service and accommodations, friendly staff and knowledgeable about the area. Rooms are a very nice size and comfortable. The downtown location was great for cite seeing and plenty of restaurants.
from Quakertown, Pennsylvania
Submitted on 02-07-2016
Stayed 2 nights. Great stay in a great location. Staff was great. Place was clean and comfortable. Was a fan of the nightly bar service from 5 to 11 downstairs. Nice way to wind down the day. I would stay here again.
Submitted on 03-07-2016
Spent 1 night at this hotel and I can say with utmost confidence that I would return if I'm ever in the Cleveland area. Check in was quick and seamless, as it should be, and the staff was very friendly. The room was spacious, clean, modern, and best of all very comfortable. "The Jake" aka Progressive Field, the home of the MLB Cleveland Indians was only 5 blocks away, about a 10 minute walk, through a very clean and friendly downtown Cleveland. Great location. They offer valet parking only,... Read more
from United States
Submitted on 04-07-2016
We stayed ah this hotel several times over the last three years and always found the staff to be gracious, professional and caring. Downtown location is convenient for public transportation and walking to nearby restaurants and services. Rooms are nicely appointed and public areas are well maintained.
Submitted on 07-07-2016
Everything was great! The most impressive thing to me was the STAFF! They were ALL so friendly and helpful! The hotel was beautiful and clean! The food was great and the free drinks were fun! Worth the money!!
Submitted on 07-07-2016
The hotel is great for a family gathering to attend a baseball game. Parking was easy. The hotel is clean, comfortable, and convenient. Happy hour and complimentary breakfast were wonderful. Would definitely stay there again.
from Central OH
Submitted on 09-07-2016
We stayed here overnight after a concert. The valet parking was easy and from room 1020 we had a nice view down E. Ninth to the lake. Our room was very clean, though there was no fridge (it wasn't advertised to have one, but so many do these days it's disappointing when there isn't one). The free wi-fi worked great. The free breakfast was standard Hampton fare.
from Saint Marys, Ohio
Submitted on 09-07-2016
I booked this hotel because it was close to the Aquarium. I thought it had an indoor pool. I bought a swimsuit so I could go swimming with my grandson. Found out after we were checked in there was NO POOL.
from Harrison Township, United States
Submitted on 09-07-2016
A really nice hotel conveniently located to amenities in Cleveland whether Progressive Field or The Rock n Roll Hall of Fame. Well worth the price! I would definitely stay here again. Staff was great and the room was wonderful.
from Cleveland, Ohio
Submitted on 13-07-2016
Enjoyed my stay! I was walking distance to a lot of attractions!! Location location location is what mattered to me the most for this trip! Breakfast was great in the morning and the staff was very good.
from Athens, Ohio
Submitted on 15-07-2016
This was a disappointing experience as our large suite room seemed aged in terms of the carpets (thus the smell was bad). The air conditioned did not work and to top it, the room was not done at all the first day we stayed!!! We came back not only to an already smelly room, but it hand not been cleaned!! We did get a refund after talking to the staff, however, we find this just not up to standards for a place that is a part of the Hilton company. The location is good, but that is about it. We wo... Read more
from State College, Pennsylvania
Submitted on 15-07-2016
This is a pretty nice property with excellent proximity to the downtown attractions. One word of warning: plan your arrival better than I did. We arrived amidst Indians pre-game and rush hour. We couldn't park in front of the hotel (which is required if you choose valet, which wasn't my choice) and traffic was horrific (apparently stop lights are optional when the Indians are in town). I ended up parking around the corner, leaving my family in the car as I went to check-in. Check-in was a b... Read more
from Illinois
Submitted on 15-07-2016
location was between Baseball Stadium and Rock and Roll Hall of Fame and 4th Street restaurants. All are within easy walking distances. We has a nice stay at hotel and were very pleased. Staff is very friendly and helpful.
from Chicago, United States
Submitted on 18-07-2016
You can count on friendly service, clean accommodations and a helpful food staff at the Hampton in Downtown Cleveland. Also, in a convenient location for access to the nightlife that Cleveland has to offer!
from North Jersey
Submitted on 20-07-2016
You can't beat the bed and pillows at Hampton Inn! The breakfast is always good and the staff is always very attentive. The hotel is located in downtown where you can just go outside and walk to almost anywhere within minutes. Restaurants, night life, attractions, etc. My only complaint is that hotel is located in an area that doesn't seem so safe at night.
from Boston, Massachusetts
Submitted on 23-07-2016
We took a taxi from the airport to the hotel at a fixed rate. Taxi driver was friendly. The hotel is located right in downtown behind the Federal Bank. The room was standard Hampton Inn quality. Updated and the bathroom was a bit small. We could see the lake far away from the room. Breakfast was also standard Hampton Inn quality. Thatâ??s what we were looking for, the signature Hampton Inn quality. Staffs were friendly and pointed out nearby attractions. We walked to Rock & Roll Hall of... Read more
from Detroit, Michigan
Submitted on 26-07-2016
The staff was very friendly! The manager on afternoons was extremely helpful she gave us a half-day rate so we could take a shower (we were there working in Cleveland during the convention for the Republicans in 2016). I would recommend this hotel and I will be returning Cleveland is a great city to hang out in and just visit.
from Cincinnati, Ohio
Submitted on 26-07-2016
The hotel staff was great and it is a great downtown location. Front desk staff went above and beyond to help us with dinner plans. We decided to Uber to a local brewery and were asking staff about the brewery. A Staff member came outside and said they looked up the brewery and it was closed on Sunday and gave us other recommendations for dinner. That saved us time and $$. Thank you.
from Regina, Canada
Submitted on 27-07-2016
The hotel is an older hotel in the downtown area. You are within walking distance to most things. We had a 2 queen suite room. Both rooms were large and there were 2 tvs. The bathroom could have been larger - it was small in comparison to the other two rooms. Don't expect a view because there really aren't any. There are 3 elevators and you really don't have to wait too long for one. Breakfast in the morning is not the best we have had at a Hampton. There is not much seating room for... Read more
from Milwaukee, United States
Submitted on 27-07-2016
In the heart of downtown Cleveland, excellent Hilton Hampton property value. Close to many attractions, shops, restaurants and affordable parking. Cleveland is a very clean and easy city to navigate with lots of things to see and do. If I need to return to this area I will check this hotel for availability first.
Submitted on 27-07-2016
Will Stay here again from the moment we pulled up Valet was helpful Staff was happy check in was quick nice clean hotel the beds were so comfortable everything was perfect! Breakfast quality and choices were great The Location couldn't have been better we traveled to and from airport to downtown out to Cleveland Heights all within minutes!
from Vienna, Austria
Submitted on 29-07-2016
Hotel was nicely situated not far from the Rock and Roll Hall of Fame/Museum, and other attractions. The area was safe and very clean and orderly. Room was clean, and bed was very comfortable. A/C worked very well. Complimentary breakfast was ample and varied, though it would be nice to use silverware instead of plastic utensils. Premium internet package was a waste of money. Would stay at this hotel again.
from Chicago, Illinois
Submitted on 31-07-2016
Clean and quiet room. Friendly staff. 10 min walk to Rock and Roll Hall of Fame. Valet parking was pricey $28 but it is downtown area and very convenient. Breakfast was hot and filling with a nice area to eat. Queen size beds.
from North Chicago, Illinois
Submitted on 31-07-2016
Great and clean hotel .the breakfast was great .the staffs were great and helped us in every step ..there was no issue in the parking since it is vallet. If you are looking for a clean and nice hotel in downtown then this is the one
from Toronto, Canada
Submitted on 01-08-2016
Check in: Check in was fast and the staff were very courteous. They had everything ready for us. Room: Room was nice and spacious. We were there for two nights so it was quite comfortable. Bed was a king sie and it was comfortable too. Bathroom shower had great water pressure. Breakfast: Very good! Lots of variety and consistently being refilled. There were a lot of people having breakfast and the staff made sure everything was filled and kept clean. The only issue is that the seating ... Read more
from Marilla, New York
Submitted on 02-08-2016
Stayed one night and was disappointed! Breakfast area was not big enough to accommodate the number of people. The rooms were ok but needed some paint and attention in the bathroom. Only parking on premises is valet. Location is great for baseball games, football games, and basketball games for the championship Cavs.
from Murrieta
Submitted on 03-08-2016
Excellent location, close proximity to everything, stadium, restaurants, night life, etc. friendly staff. Was on business and they have a good array of food for the free breakfast. Snack bar and drinks are also available.
from columbus, ohio
Submitted on 04-08-2016
We recently stayed here, and it is a great downtown location. It is walking distance (3-4 blocks) to the Rock & Roll Museum, Voinovich park, the football stadium, the public square and many restaurants. The baseball stadium is about 10-12 blocks away. Our room was clean and comfortable. The free breakfast was the standard fare for Hampton, and there was plenty of food and seating, and the area was kept clean and items restocked. There is also a small bar/lounge area in the lobby serving local be... Read more
from Perrysburg, Ohio
Submitted on 08-08-2016
My husband stayed here for a long summer weekend and LOVED everything about it! Very well-kept with updates and little extra touches that were awesome! The staff was extremely friendly and very helpful with a couple of extra requests we had! They also gave us great ideas for some things to do and great restaurants for dinner (go to 4th Street and the Flats!). Also, you cannot beat this location - a very easy walk to just about everything! Definitely will stay here again!
from Madison, Alabama
Submitted on 08-08-2016
The hotel was in a great location to see the game, go to the restaurants and bars. The staff was very helpful and check in and out was a breeze. The breakfast was quite good. The suite area is a good size for sitting and relaxing after a long day of walking. The hotel staff was incredibly nice. The location of the breakfast was great too where you could grab a cup of coffee if you were on the run like we were. I would highly recommend this place to stay. The beds were so comfy.
from Valley City, United States
Submitted on 12-08-2016
Love this place. My husband and I planned on attending a noon baseball game and meeting family for dinner later that night and this hotel was perfectly located so that we could park our car and walk. The staff was great and assisted with parking options and the location of the restaurant. Our room was spacious, comfortable, clean and quiet. We will definitely be back.
from Sykesville
Submitted on 14-08-2016
We had reservations and stayed one night on a weekday in mid-summer. There is parking across the street in a paid garage. You can do that yourself, and pay each time you exit, or use the hotel's valet service, for which you pay once, and have access to the car (via the valets) 24/7, with about a ten minute wait. There is not really any nearby street parking to speak of. So this is a little different than the suburban Hampton experience, and more like a downtown hotel in that respect. Check ... Read more
from Mississauga, Canada
Submitted on 16-08-2016
We booked 2 nights at Hampton in Downtown and it was perfect for the proximity to the RnR Hall and Progressive Field and night life , resaurants all within walking distance ,check in was very easy and quick , the room (suite ) was huge clean and comfortable , the staff were exceptional always friendly The breakfast was very good with different choices each morning the staff kept everything topped up . We will definetley stay here again when we return to Cleveland
from Toronto, Canada
Submitted on 17-08-2016
we stayed for a weekend getaway to watch a baseball game at progressive field well accommodating hotel with many landmarks and attractions walking distance away. i dont really have any problems with anything in particular with the hotel. aside from the free breakfast that bland, the hotel really exceeded our expectations. on the weekend 4th street was an interesting place to be in which there were lots of bars, restaurants to keep you entertained. sporting events/venues are also walking distanc... Read more
from Miami, United States
Submitted on 17-08-2016
Best experience I have had in a long time. Profesional, friendly and amazing service. Very clean rooms with good amenities. For the price it's a bargain!! Highly recommend!! The complimentary breakfast is really good with hot food and waffle and it is different everyday.
from Attleboro, Ma.
Submitted on 18-08-2016
Stayed Friday to Tuesday. Wonderful location. Walking distance to good food, baseball, and rock&roll museum. Great staff and clean rooms. If you are a light sleeper, I suggest a room away from E9th street. Great value. Breakfast in the morning and coffee and tea all day.
from Sayre, Pennsylvania
Submitted on 04-09-2016
We stayed here on a stopover during a trip from Ohio to Pennsylvania. As always the Hampton was clean and the room was great, but the staff really stood out. We had come from a funeral and the check in was super-fast and the staff really cared that we had lost a loved one. has a Longhorn Steakhouse right next door. We love Longhorn! Check out was flawless. It's close enough to the Botanical Gardens that we made that stop part of our trip, too. Delicious breakfast. Simply a... Read more
from Cleveland, United States
Submitted on 06-09-2016
Staff is genuine and very helpful. Room is clean. Great breakfast. Valet service is fast. Great location equidistant between the Rock and Roll Hall of Fame and Progressive Field. Would definitely return.
from Georgia
Submitted on 07-09-2016
This hotel is in a great location in downtown Cleveland. It is walking distance from the Rock and Roll Hall of Fame and other downtown sights. What sets this hotel apart are the very friendly employees. We were greeted warmly by each and every employee we encountered at this hotel. The ladies at the front desk made a special effort to locate some vegetarian restaurants for us. The hotel was very clean and comfortable. There is some traffic noise due to the downtown location, so it is a go... Read more
from Gibsonburg, Ohio
Submitted on 08-09-2016
The Hampton Inn is within walking distance of the theater district and the Indians, Browns, and Cavaliers sports venues.Lots of restaurants and bars to choose from. Staff was friendly and accommodating.
Submitted on 08-09-2016
We were really pleased with the quality of this hotel. It is only a few blocks walk to the Rock and Roll Hall of Fame and the waterfront. We stayed in the Suite room (room 609) and it was massive. Two Queens and a sofa bed in a separate room (no door). The suite part of the room was so huge ,you could have put 3 or 4 people in sleeping bags on the floor. There was a table and 2 chairs, a desk and chair, and a ceiling fan in that room too. Tv and fridge too. The room was very clean, Hershey kisse... Read more
from Livingston, New Jersey
Submitted on 09-09-2016
Hampton Inn always does it right and with a family, it's a sure thing. Very reliable and happy with the service. If I had to go back to Cleveland again, I would definitely stay at the Hampton Inn. For the city, it was a very centralized, walkable location.
from Detroit, Michigan
Submitted on 10-09-2016
Nice hotel, walking distance to 4th street happenings, great staff and very clean and updated, great breakfast and service. I would stay here again. Lots of cool stuff in walking distance , rock n roll hall of fame, restaurants, and cvs!! It was a good choice to stay here
from Vancouver, Washington
Submitted on 11-09-2016
I stayed at this Hampton Inn for a conference in downtown Cleveland. The check-in process was quick and convenient online, and when I arrived, the front desk gave me a room early. The room was clean, quiet, and comfortable - especially the bed. There were ample outlets for electronics at the desk. The free wireless Internet worked well, too. The complimentary breakfast had a variety of hot and cold items - eggs (either scrambled or omelettes - varied daily), meat (bacon or sausage), biscuits and... Read more
from Cincinnati, United States
Submitted on 16-09-2016
Felt there was an issue with the valet service driving my car without my permission. I have not yet heard back from the Hampton Inn. Otherwise the room and service was fine. I was in town on business and this was the first experience of this type that has occurred.
from Boston, MA
Submitted on 18-09-2016
We stayed here Labor Day weekend. Overall a great location, clean hotel, close to all Cleveland has to offer. We pre-chose our room online-love that option! Our room was ready when we checked in even though we were early. The view was great. Our room and all common areas were very clean. Staff was always friendly and efficient. As with most 'city' locations, it was a bit on the small side, but made good use of the space and was well decorated. The lobby and breakfast area were very comfortable... Read more
from London, United Kingdom
Submitted on 20-09-2016
My second time in Cleveland, first time in this hotel. Check in was easy, very friendly welcome. Bedroom clean and spacious, comfy bed. The staff here have been friendly and helpful all throughout my stay and the hotel is in a good location downtown, a short few blocks walk from most of the attractions and amenities. It was a little pricy to stay here, I paid ÂŁ150 per night, and I would revisit.
from Columbus, Ohio
Submitted on 20-09-2016
Reserved block of rooms for my daughters wedding. The reservation process was seamless. The staff was helpful and accommodating with storing/placing gift bags in rooms for our guests. Valet was prompt. Overall great experience!
from Minot, North Dakota, United States
Submitted on 20-09-2016
The staff at the Hampton Inn were extremely Friendly & very helpful. They go out of there way to assist you with anything you need. I would definitely recommend using the Valet service. $30 may sound expensive to some, but it covers 24hr in & out service & if you call down in advance your vehicle will usually be there waiting for you. Very clean & comfortable hotel.
from turnersville, United States
Submitted on 21-09-2016
Great location. Great staff . No fridge in my room and $28 a day to park. Shirt walk to rock and roll hall of fame and first energy stadium. Not a lot if good restaurants in walking distance. Overall good experience
from Richmond,Kentucky, United States
Submitted on 22-09-2016
The staff and service at this hotel make it my number one choice while I'm in Cleveland. It has a great location but the service makes it outstanding. This is definitely my choice hotel. This was my third visit to Cleveland and I have stayed at this hotel. And, each time has been a great experience.
from chicago area, United States
Submitted on 25-09-2016
The staff was extremely friendly. The hotel was conveniently located in the downtown area. Wonderful place to stay at an affordable price! The only reason I gave sleep quality an average review was because it was such a great downtown location.(you can't stop sirens in a city location)
from Vancouver, Canada
Submitted on 28-09-2016
We were here for one night during a Cleveland browns game. Everything was perfect from the location to customer service. We encountered a problem that could not be fixed during my stay as we had to go so early in the morning. Patricia and Mike took care of something for me that a lot of places wouldn't. They went above and beyond. Highly recommend staying here.
Submitted on 27-09-2016
We chose the Hampton Inn for our room block for our wedding. The staff and hotel coordinator (Katherine) were absolutely fantastic. They even went as far as to put a bottle of champagne and flowers in our room for the night of our actual wedding which was such a great touch. The hotel was also clean and the complimentary breakfast the next morning for our guests was very nice as well!
from Lewisburg, Pennsylvania
Submitted on 30-09-2016
This is the fourth or fifth time i've stayed at this hotel while traveling to Cleveland, and my experience here has always been excellent. From the courtesy of the staff from the valet the moment i pull up to the door to the front desk staff to everyone i encounter, everyone is cheerful, welcoming, and friendly. My rooms have always been extremely clean and fresh, and even the complimentary breakfast is a smidgen above what i usually expect at a Hampton Inn. While checking out, i happened to obs... Read more
from Cleveland, United States
Submitted on 30-09-2016
I had a wonderful experience at the Hampton Inn in Cleveland, Ohio. It was so clean, the staff was so helpful. I appreciated the free breakfast. Everything about the room was thought through to make a guest's stay comfortable.
from Washington DC, District of Columbia
Submitted on 02-10-2016
The people who work here are extremely friendly. The location is excellent because it's between the rock 'n' roll Hall of Fame, the lake and the hot nightlife near 4th and Euclid. The breakfast is a typical breakfast -- good but not great. Would have appreciated an herbal tea option. The complementary drinks are a nice touch, but the bar is not a true bar and is small. The popcorn is typically overly salted. Here are a few of the main drawbacks: the rooms aren't as large as they could be. The wa... Read more
from Cincinnati, United States
Submitted on 03-10-2016
I chose the Hampton Inn due to it's location to my conference and past experience with the brand. I was not disappointed and the staff were more than helpful. Close to several downtown amenities (4th street, Progressive Field, and Convention Center).
Submitted on 08-10-2016
Stayed at the Downtown Hampton for a long weekend. Room was clean but very basic, no refrigerator or microwave. Small lounge with limited choices, but free breakfast sufficed. Walking distance to lake and downtown attractions
from Helena, Alabama
Submitted on 08-10-2016
I spent a night at this hotel for business in September 2016. My only compliant is the lighting in the room - too dim for me. BUT, the hotel's location trumps this concern. You are within walking distance of everything, including the beautiful baseball stadium. They also have a "happy hour" of free popcorn and the ability to purchase alcoholic drinks. Oh! And free breakfast in the morning too!
from powell
Submitted on 11-10-2016
Good location for walking to football games or baseball games. Staff not very pleasant or helpful. Beds hard, pillows flat, walls thin. Free breakfast was a madhouse. Not enough seating or food. Paper plates, plastic forks/knives. Quality not great. Overall expected more from a Hampton, especially at a premium price.
Submitted on 12-10-2016
Great location - within a mile of First Energy stadium. Nice room, decent breakfast. All in all a good choice if you're in town for a Browns game. But don't park through the hotel valet, which is $28/day. There are cheaper parking garages within a few blocks.
from Springfield
Submitted on 12-10-2016
If you are traveling to Cleveland and want to be located ideally in the downtown area, try Hampton Inn Downtown Cleveland for your stay. The staff was excellent in all ways; the breakfast had many choices, all fresh and hot; the coffee was quite good; the rooms are clean and neat; the lobby area, with chairs and tables and a TV, was very comfortable; and the service with taxis was ideal. I highly recommend this hotel if you want to be near the Rock 'n' Roll Hall of Fame; the FirstEnergy football... Read more
from Chicago's North Shore, Illinois
Submitted on 30-10-2016
We liked our stay here. We came for a World Series game. The location was great. It was pretty close to Progressive Field. The room was a little small. The Hampton Inn we stayed at in South Bend, IN, had better rooms. We got a two queen room. We wanted a rollaway, but they didn't have any which was kind of annoying. We did call in advance and ask, but they were all given out. It was fine. Overall, this was a good hotel.
from Houston, United States
Submitted on 31-10-2016
Stay at this property a few times a year; great location to get to many fun areas of town. Staff is always nice, love the complimentary breakfast and now have a small bar for afternoon adult beverage.
from Largs, United Kingdom
Submitted on 01-11-2016
Great hotel, staff very pleasant and helpful in directing us to places. Roll was tastefully decorated and breakfast an added bonus. Only downside was the 28$ plus taxes for valet parking. We chose to park around the corner much less expensive.
from Cleveland
Submitted on 01-11-2016
I decided to spend the night at the Hampton Inn downtown Cleveland on Halloween. Just something different to do . The hotel was a nice place to stay , sitting on East Ninth Street . It is near The Galleria , Captain Tony's Pizza , Subway , and other places you can eat from or ms y places that will deliver there . This hotel does not have a on site restaurant . And although they didn't have my pre requested microwave and mini fridge upon check in , the rest of my stay was good . The room was clea... Read more
from edgbaston
Submitted on 01-11-2016
A great Hampton inn experience from check in to check out. Bed extremely comfortable, room and bathroom spotless. The team were very pleasant and helpful. I did not try the breakfast but looked good. Will happily stay there again.
from Chicago, Illinois
Submitted on 06-11-2016
My husband and I were in town for a football game. This hotel is a few blocks from the stadium and other attractions. Once we parked our car with the valet, we didn't need it the rest of the weekend as we were able to walk everywhere. The room was adequate, the furniture seemed miniature- the TV stand doubled as a dresser but was super thin. The desk was built in with the closet and again was half the size of usual king rooms. Like all Hamptons, they include a complimentary breakfast and it was... Read more
Submitted on 07-11-2016
Had a great stay - clean rooms, good staff. Breakfast is included and is actually quite tasty. Hotel right in middle of everything on one of the main streets. Easy walk to see a game or visit the rock hall. Parking is off site and done by valet. About 28 bucks. Some cheaper hotels in the area but this one really gets it right and is worth an extra few bucks for the quality of the room.
from Cleveland, United States
Submitted on 10-11-2016
We had to visit the Cleveland Clinic for medical appointments and exams over the course of two days. The Hampton Downtown offers consistently high quality service and accommodations and terrific staff from the valet parking and desk folks to the housekeeping staff. Thanks. See you next time.
Submitted on 11-11-2016
We had had a rough day with my mom having open heart surgery and our car had been towed because of a super misleading sign...BTW no stopping means no parking...even when there is a meter...the staff helped us figure out what happened to our car and got is a cab to get our car...super nice awesome breakfast the manager was a real pro...good people on a bad day! Very comfy rooms highly recommend!
from Columbus
Submitted on 18-11-2016
Great Hampton - new, clean, modern furnishings. Great front desk staff! Check in was quick and efficient. Intimate first floor bar. Valet service good. Close to sports venues. Would definitely stay at this property again.
from Happy Valley, Oregon, USA
Submitted on 19-11-2016
For a downtown hotel with great access to the city, the price (on this occasion) was very reasonable. Sometimes over priced. Not as modern as some Hamptons; crowded breakfast area; nice addition with afternoon/evening bar on site.
Submitted on 22-11-2016
I had tickets to the NBA finals and booked a room at the Hampton Inn downtown Cleveland using 30,000 Hilton Honors points. At the last minute, my babysitters mother became deathly ill. I called the hotel and was told that even through it was within the 24 hour non refund cancellation period, I would get my 30,000 Hilton Honors points back due to the circumstances. Months go by, never got points. Call Hilton Honors, they tell me I have to deal with hotel. Called the GM of the hotel and left detai... Read more
Submitted on 26-11-2016
The room was fabulous. Nice clean and updated. It's located in short walk to all major restaurants. However, nothing against the hotel but I will never come back to downtown Cleveland for dinner. Just so many panhandlers begging for money it was ridiculous. Hated Cleveland
from New Castle, Pennsylvania
Submitted on 27-11-2016
Nice room, the staff were very nice, had to use valet parking, they were very nice. The breakfast was the worst . I did leave a pair of boots and had to call two time as housekeeping was closed and the clerk instead of putting me through voice mail , said I would have to call back the next day, and then she preceded to try and get me,to,sign up for a vacation. I said I would have to call back? And she said yes. I thanked her and hung up. Called the next day and housekeeping was wonderful.
from Streetsboro, United States
Submitted on 28-11-2016
Watch your credit card for a few days after the stay. They charged us for pillows at a total of $54. The room had 6 pillows when we arrived and 6 pillows when we left. Not sure where they believe the non-existent pillows went?
from United States
Submitted on 29-11-2016
One of the best staffs of any hotel I've ever stayed in. The valet was very helpful and explained the benefits of their unlimited parking. Front desk got us checked in promptly and gave us good recommendations for dinner. Extremely clean and well kept. If you're wanting to walk to the Rock and Roll HOF or walk to a Browns game, this is the perfect place to stay.
from Forsyth, Missouri
Submitted on 02-12-2016
Great hotel, convenient to the hospital without the need to stay at one off the clinic campus hotels. Get away from that place for down time, great views and walking distance from many food placeservice and a CVS pharmacy.
from Columbus
Submitted on 06-12-2016
Did a girls weekend in Cleveland and had 5 girls in 3 rooms. All of us were very pleased with how nice and clean the hotel was. The staff was very cordial and breakfast was great. Will definitely stay here again.