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DoubleTree by Hilton The Tudor Arms Hotel

Cleveland, OH, US (CLE)

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Based on 1140 reviews
Newly renovated luxury hotel in the heart of Cleveland`s East Side Cultural District!
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DoubleTree by Hilton The Tudor Arms Hotel
10660 Carnegie Avenue, Cleveland, OH US 44106

The Tudor Arms Hotel - a Doubletree by Hilton hotel in Ohio is conveniently located on Carnegie Avenue in the heart of Cleveland`s East Side Cultural District. Situated in historic University Circle, this hotel is adjacent to the Cleveland Clinic and University Hospitals, as well as, Case Western Reserve University and over 20 artistic and cultural venues - all in a truly unique setting.

This hotel is situated in a historic landmark, the Tudor Arms building. This former luxury hotel has been fully renovated and updated to include the best in modern technology and amenities, while retaining the elegance and class of a bygone era.

Hotel Amenities:

  • A well-equipped fitness center
  • State-of-the-art media equipment and catering services
  • Ballrooms and breakaway rooms for business and social events
  • Breakfast buffet
  • Business center and valet service

The guest rooms have a distinct European flair and are equipped with amenities to satisfy the business traveler or leisure guest.

Room Amenities:

  • Spacious work surface with an ergonomic chair
  • Complimentary high-speed internet access
  • Luxurious Sweet Dreams Bed Experience
  • Microwave and mini refrigerator
  • Flat screen LCD television with 75 channels and complimentary HBO

Parks, jogging and biking paths, and tennis courts are nearby. There are also eclectic neighborhoods with festivals and shopping within a short distance. Plus, all the cultural institutions of University Circle, including Severance Hall, The Cleveland Museum of Art, The Natural History Museum, and the Cleveland Botanical Gardens, are within easy reach.

The courteous staff at the Doubletree by Hilton looks forward to making your stay with them exceptional.

Additional Fees To Be Paid at Check-In
Self Parking: $16.00 + tax
Valet Parking: $19.00 + tax

Based on 1140 reviews
from Dayton, Ohio
Submitted on 19-05-2016
Stayed here because of its proximity to the Cleveland Clinic. They do offer a shuttle to the clinic every 30 minutes in the morning, hourly after 1 p.m. Must give the staff kudos, they must have taken their smiley pills that day, because they were very friendly and eager to make you feel welcome. We paid a premium for a suite on a high floor. The wheels came off the wagon when we could not get one light to come on in the bedroom. I dropped something on the floor near the bed and when I looked fo... Read more
from Sebring, Ohio
Submitted on 23-05-2016
A lovely restored historic building, with all the beautiful modern amenities. It was quiet, rooms were well planned and comfortable. The restaurant is small but excellent with great menu selections, staff and service. Food was always excellent and creative! We also especially enjoyed the breakfast buffet with many fresh choices. We loved the staff, very friendly and very helpful at all times including bring extra chairs to our room for visitors. Shuttle service to the Cleveland Clinic was ... Read more
from Carlisle, United States
Submitted on 23-05-2016
Excellent place to stay if you are visiting Cleveland Clinic or University Circle. Staff is wonderful, accommodations are very comfortable and rooms are decorated very nicely. Hilton took great care in allowing the beauty of the building shine through when they redecorated this beautiful old building. I just cannot say enough about the friendly staff, every single person exemplified Hilton's Mission Statement, how wonderful!
from Dayton, Ohio
Submitted on 24-05-2016
I stayed here Feb 15, 2016 for several nights. The whole time I experienced very poor management and services. The hotel had just had a water line break on the fourth floor a few days before and were still cleaning up (via independent contractor). 1. I am handicapped and was staying at this hotel due to it's nearness to the Cleveland Clinic. All on-street parking adjacent to the hotel is "reserved" for valet parking ONLY. Out of an estimated 8 places, not even one can be used to load and ... Read more
from Philadelphia, Pennsylvania
Submitted on 24-05-2016
Super friendly and helpful staff, and a comfortable, spacious room made this a great choice for a couple days in Cleveland's arts district. Easy to walk to the Art Museum, concert hall and botanical gardens, and the hotel has a free shuttle service to AND from these locations! The walk routes were often through lovely parks. (Cleveland is looking truly amazing!) The breakfast, while not free, is delicious. Room was clean and well appointed. Design choices in room were a little off, out of sync w... Read more
from Pittsburgh, Pennsylvania
Submitted on 02-06-2016
We have stayed at this hotel before and will continue to choose it in the future. *The beds are comfortable, there are many pillows, the room and hotel is always clean. *The bathroom is small and doesn't have a lot of counter space, but it's clean, the towels are nice, and the shower pressure is great. *I didn't hear any outside or inside noise, even though we were at the end of a hallway. *The King room does not have a fridge, but you can request one from the front desk. The room with 2 queen... Read more
from Boston, United States
Submitted on 02-06-2016
Centrally located to Cleveland Clinic and to cultural activities (Art Museum, Orchestra, University, Natural History Museum, Little Italy), this hotel combines old-fashioned style with high service. Could recommend more highly.
from Cleveland, United States
Submitted on 02-06-2016
I love this hotel. It was the cleanest and most comfortable room that I have ever slept in. TV actually had channels to watch. Staff was very friendly. I have nothing bad to say. Would definitely stay again.
from Mechanicsburg, United States
Submitted on 03-06-2016
BEAUTIFUL rooms, very attentive staff. Truly felt like home each time we walked back in the front door. We'll definitely be back and will recommend to anyone going to Cleveland for business, medical or vacation reasons.
from Cleveland, Ohio
Submitted on 04-06-2016
Staff was very helpful and friendly. Close to the Cleveland clinic shuttle service was great. Had to book two different rooms because hotel was full but staff moved our luggage while we were at the clinic which we appreciated. We would like to stay there again for pleasure next time.
from El Paso, Texas
Submitted on 17-06-2016
Great hotel for an event or wedding. Very close to museums and medical facilities in Cleveland. We had a great wedding there and all the staff were fantastic. Especially appreciate Billy's help with the wedding.
from Adelphi
Submitted on 19-06-2016
A nicely updated facility with too many little problems to overlook. Problems included A/C noise and dripping in floor, inadequate maintenance response, broken fitness components, confusion about where to get taxis, and a few other minor issues.
from Oakville, Missouri
Submitted on 20-06-2016
From the time you check in until you leave, the staff here make you feel welcome and at home. Our room was unexpectedly large and comfortable in this renovated hotel. Wood floors, nice beds and linens. The restaurant and bar are just off the lobby. I highly recommend thrilled vegetables as a side dish. We were with a large group and everyone was pleased with their dinner choices. There is a tour of the hotel that is offered most evenings. Very interesting and informative. Best part is ... Read more
from toledo, ohio
Submitted on 20-06-2016
Spacious, spotless room and bathroom. Pillow top beds, clean hardwood floors, no old carpet anyplace. Very quiet even though it was the night of the NBA finals. Not much nearby to walk to, but the hotel restaurant and bar offer good food and an elegant surrounding. The hotel is very nice, the staff all polite and helpful. Breakfast buffet and menu were quite reasonably priced and the food was fresh. No fake eggs. Again, the breakfast is served in a very beautiful room with ample space bet... Read more
from Montvale, New Jersey
Submitted on 21-06-2016
We stayed at the Tudor Arms for 2 nights. The bed was very comfortable, the room was clean and quiet. The staff was very pleasant and accomodating. Valet parking was $20/night and worth it due to the construction nightmare around the hotel. This hotel is far from downtown, but $5 buys you a bus ticket for the entire day.
from Lexington, Kentucky, United States
Submitted on 25-06-2016
I spent a night in a king room. This hotel has charm and history but with a modern flair. The hardwood floors were cool. The bed was comfortable. The staff was friendly. The only reason they did not get a 5 out of 5 was because of the breakfast buffet. The eggs were watery, the bacon half cooked, and the sausage was ok. The coffee was great. The prepackaged yogurt was good.
Submitted on 27-06-2016
I don't stay in a lot of hotels, so this review should be taken with a grain of salt, I guess. Completely enjoyed my stay at the DoubleTree! Booked online through getaroom I believe. Wifi was complimentary for the 4 of us; 2 on the room wifi, and 2 complimentary on the Hilton Honors wifi (which I am not a member of). Very easy walking distance to the Clinic, which was why I selected this hotel in the first place. Otherwise, there isn't much in walking distance. Downtown and University Circle... Read more
from mentor, ohio, United States
Submitted on 28-06-2016
The hotel is not just beautiful but all the staff from valet parking, registration, room service, and restraint are most pleasant and accommodating. The rooms are so comfortable and beautiful and the charm of this historic hotel is worth seeing and staying in.
from Traverse City, United States
Submitted on 29-06-2016
Traveling with my wife & son, visiting family in Cleveland OH last weekend and enjoyed our stay at the Double Tree by Hilton, Tudor Arms property. The hotel staff was outstanding and the valet team was top notch. The hotel was clean, spacious and very comfortable. The location was ideal for access to events taking place near the University Circle. A short drive down town put us near the Rock & Roll Hall of Fame and a wonderful selection of very fun restaurants. I will not hesitate to stay a... Read more
from Somerville, Ohio
Submitted on 30-06-2016
To say all or each member of their staff exercise the utmost hospitality would be underrating the experience. I have traveled decades and have not been treated better anywhere else. Should ever be possible to package what they offer, the world would be a kinder place.
from Somerville, Ohio
Submitted on 03-07-2016
Service and hospitality were the hallmarks of this hotel and the staff should be recognized for our most accommodating stay. At every turn the staff provided guidance and direction when need. Why one morning my wife said she would like a banana and a staff member went and got it for her.
from Shelby Township, MI
Submitted on 05-07-2016
Overall the hotel is above par. Upon arrival the homemade hot chocolate chip cookies are nice touch. However for the price that we paid, and being a patient at the Cleveland clinic we are supposed to get a special rate. The maid service in the bathrooms was the worst I've ever seen! Mold everywhere around the bathroom floors showers and toilets. The bathroom floor look like it never seen a MOP in its life-DISQUSTING!!
from Danville, Illinois
Submitted on 05-07-2016
I can't say enough about the wonderful people at the beautiful Tudor Arms Hotel in Cleveland, Ohio. The location, which is close to the Cleveland Clinic, was the original reason we elected to stay here; but from our first visit we were hooked. The people at the front desk are warm, welcoming, and eager to help with bright smiles on their faces. If anything isn't perfect, they do their best to make it perfect. I want to give a shout-out to a few specific people (I hope they forgive me if I miss... Read more
from Washington, United States
Submitted on 06-07-2016
Very nice renovated hotel with big rooms. Very clean everything. Super comfortable beds. We would definitely stay here again if our travels bring us back this way. Friendly, professional staff and a warm cookie upon check-in. What's not to like??
from chicago
Submitted on 08-07-2016
I stayed here on a college trip with my kids and was pleasantly surprised how huge our double room was. It has hardwood floors and lots of extra space. Beds were comfortable but the AC was so loud we had to turn it off to sleep. Service was good. My one daughter got sick the day we were supposed to check out and they let me get a late check-out so she could sleep a little later. Location was good for our purpose. Only problem we had were that the ceilings are very thin and we could hear th... Read more
from New Jersey
Submitted on 09-07-2016
Architecturally, this hotel is interesting. But the rest of the operation didn't measure up. Every staff member I met was unfailingly friendly and tried to be helpful, but there was a fair amount of disorganization. When I checked in at 4 PM my room wasn't ready (even though check-in is 3PM) which wasn't a problem, I took whatever was available. I was told a welcome gift would be delivered to my new room. It never arrived. I went down to get something to eat in the restaurant on the ground floo... Read more
Submitted on 10-07-2016
My wife and I recently stayed a weekend. This Old Lady is beautiful! The staff is excellent on every shift. Close to everything downtown. Breakfast buffet was $13 and awesome. Room on Hilton Honors floor had wood floors, great air conditioning, bed, pillows, shower. Ballrooms are beautiful. Canopy Restaurant was very good late at night. The lady bartender/server moved us from a raucous jerk at the bar to a different table. The rate was very, very reasonable. Would definitely stay here again!
from Anderson, IN, United States
Submitted on 11-07-2016
Chose this hotel because of price and location to Cleveland Clinic for early morning appointment. We normally stay in the suburbs of Cleveland, but the early appointment would mean driving in rush hour traffic, so we chose DoubleTree for the proximity to Cleveland Clinic.
from Fort Wayne, Indiana
Submitted on 14-07-2016
We have been traveling back & forth between Cleveland and Sandusky for three months, because my boyfriend is very ill. I stayed at The Tudor Arms twice. Each time was extremely unorganized checking in. The second time was by far the worst, however. First of all, the amenities in the room advertised on were different than what was actually in the room. There was no fridge, microwave, or robe as they advertise when booking our room. Apparently my reservation was not logged in their co... Read more
from New York City, United States
Submitted on 14-07-2016
I had to pay for parking. Didn't know this and it really upset me. I couldn't get the door to my room open and close - apparently there was a special way to do this. Why didn't anyone tell me this in advance? Bathroom floor was filth. Breakfast experience was bad. Don't stay here.
from Sidney, United States
Submitted on 14-07-2016
We were in Cleveland so our son could be seen at the Cleveland Clinic and with the hotel being on campus it was an huge advantage to be able to walk from the hotel to the hospital & doctors offices and back. The rooms were really nice, clean & comfortable. The hotel staff was friendly and VERY helpful to our needs. I will be staying here in the future as needed for our son's needs with the Cleveland Clinic.
from Cincinnati, United States
Submitted on 15-07-2016
We were here for a visit the the Cleveland Clinic, and the hotel was recommended by a friend. While the hotel is older and historic, it felt updated and clean. We were greeted promptly by the valet staff, who got us quickly unloaded and headed toward check in. Check in was quick and easy. Extra perks for "Cleveland Clinic Guests" included a choice between complementary breakfast or parking, later check out, free shuttle to the clinic, complementary holding of bags if you have an extended day... Read more
from Cleveland, United States
Submitted on 16-07-2016
Words cannot express how wonderful, accommodating, and respectful the staff are. The rooms are clean and comfortable. WONDERFUL WONDERFUL WONDERFUL place! It is in the perfect location because it is close to restaurants, downtown, and other attractions. This is such a great place, highly highly recommend anyone to stay here!
from Denver, CO
Submitted on 17-07-2016
We stayed here for 3 nights and it was fantastic. Check in and check out was a breeze, more efficient than any hotel I have stayed in. The room was clean and well decorated. View from out floor (11th) was great! Bed was comfy and plenty of bedding and pillows. Staff was sooooo friendly and helpful with everything. Yes, parking costs $ but this hotel was still cheaper than many others in the area. Valet staff were fast and friendly also. Would definitely stay here again.
from Clearwater, Fl
Submitted on 19-07-2016
This hotel is very well locted to use as a base for using Cleveland Clinic facilities. Their shuttle service to the Clinic is great. Having said that, the rooms in the hotel (at least ours) are very, very small and barely adequate for a relaxing stay. I didn't measure the room but I would guess that the "living/sleeping area" was about 144 sq.ft., if that. The bed was crammed up against one wall with no bedside table on that side. The floors were dirty. The bathroom was impossibly small an... Read more
from Piqua, United States
Submitted on 19-07-2016
Love the location close to Cleveland Clinic with free shuttle rides, between Hotel and Clinic. Great stay everyone is friendly, will use this hotel again. Would be even better if road construction was finish.
from Brooklyn, United States
Submitted on 19-07-2016
I found this hotel on a google search and glad I did. They were extremely helpful and the facilities were great. The food was also very good as well as the waiters and cooks. I will definitely use this hotel again when I am in the Cleveland area.
from Lihue
Submitted on 20-07-2016
I can't think of anything negative to say about our experience at the Tudor Arms. We were there for medical reasons and stayed 11 nights. We appreciated the friendly and helpful staff and the wonderful housekeepers. The beds are extremely comfortable and the location of the hotel was perfect for walking to town and the Cleveland Clinic. Thank you for your hospitality everyone!
Submitted on 21-07-2016
Our 5th floor room had a beautiful view of the roof top equipment right outside our windows. One of which broke on the 2nd night and kept us awake. The in room A/C cover rattled. I was able to fix it myself by the 3rd night. We drove there and found there's a $20/day parking fee. Whether you use the valet or not. In fairness, the staff was very nice.
Submitted on 24-07-2016
It's a beautiful hotel in an d building with modern/updated rooms. Our room was a 2 room King, and it was fantastic, other than the fact it was sweltering. extremely kind and helpful staff, but with no ac or fans it's unbearable. would only try it in the winter, period.
from Towson, Maryland
Submitted on 25-07-2016
Lovely bathroom with updates and clean. Bed was soft but comfortable. Charming, large room with two queen sized beds, could see Lake Erie from the 8th floor. Our stay was just an all around excellent experience.
from Cleveland, United States
Submitted on 25-07-2016
I loved this hotel. From the minute we walked in, we were welcomed so warmly. The staff was nice and accommodating. The location was close enough to Cleveland that it wasn't too far from the city center. The rooms were clean and incredibly chic. Loved it.
from Nottinghamshire, United Kingdom
Submitted on 28-07-2016
Stayed here on our drive through to Niagara from Chicago Booked because i'm a HH member and generally have always had good experiences with double Trees. This one needs updating, the rooms are not to a good standard, cold, wooden floors, very small. Restaurant for breakfast was shocking and the bar for v=evening food even worse. Very dated.
from Dover, Ohio
Submitted on 29-07-2016
The Tudor Arms is one of my preferred hotels in Cleveland, I use it primarily when ii am alone as there is no pool and I have a toddler. The rooms are spacious and clean. And I truly believe the Doubletree beds are MAGIC as I never sleep as well anywhere as I do at Doubletree properties. The breakfast iis amazing so definetly splurge for a bed and breakfast package. I love the location as it is at a mid point between downtown, university circle and the flats. The architecture iitself is worth t... Read more
from Reisterstown, Maryland
Submitted on 30-07-2016
The experience at this hotel was exceptional right from the start. Upon check-in we were given fresh, warm cookies. Parking was directly behind the building in a gated lot which you gained access to with your room key. The lobby was beautifully decorated, and well maintained. The room was very spacious, comfortable, with hardwood floors and the most comfortable bed we've slept on while on vacation for a long time. The hotel also has a restaurant accessed through the lobby which was delicious for... Read more
Submitted on 01-08-2016
Come here often and it never disappoints. The girls behind the bar are always welcoming and friendly. Prices are reasonable for the quantity of food you get. The bartender Erica makes great drinks and always is friendly and tentative. $2 off apps during happy hour. Try the Chicken Wrap it's great!
from Blissfield, Michigan
Submitted on 02-08-2016
Nice stately old building close to Cleveland Clinic. The hotel staff are unbelievable! Every single employee from Valet to housekeeping were very welcoming and friendly. I really mean every single one! Greeted you every time you saw them, were gracious and very helpful. They made the stay for us. Hilton needs to duplicate the employee attitude at this hotel as it is exemplar.
from Spring Lake
Submitted on 03-08-2016
I'm sure we would stay here at our next trip to Cleveland. The clinic is near the valet parking is helpful and the service was very good. The Canopy Grille has a fine range of menu items and the bar is well staffed.
from Lima, Ohio, United States
Submitted on 03-08-2016
We stayed here while my husband was at the Cleveland clinic. They had a shuttle that made our coming and going to there so much easier. The room was comfortable with all of the touches you expect at a Hilton. Food in the restaurant was delicious and service impeccable. We will stay here again as my husband is going to be there for awhile.
from Columbus, Ohio
Submitted on 03-08-2016
Keep in mind parking is an extra $20 per night. It was a very nice room and clean, but I was woken upon the middle of the day after agreeing to a half day rate for an extra two hours. Nothing fancy on the fitness room. I felt the service was good and friendly. I
from Clarence, New York
Submitted on 04-08-2016
I expected a nice stay at a ho-hum DoubleTree and instead was WOWED by an incredibly friendly and gracious staff, pleased with a large, comfortable room with modern, unique décor, and impressed by a behind-the-scenes tour of an iconic historic building. The hotel is very close (walking distance) to Little Italy, Case Western University, and museums and has a convenient shuttle service that runs until 10 pm. I highly recommend this hotel
from New York City, New York
Submitted on 04-08-2016
Each time I come to Cleveland, I stay at the Tudor Arms. The staff are all very polite, helpful, and welcoming. I find the Tudor Arms gives good value for the price and the rooms are clean and nicely decorated with very clean lines. It is well-located, near public transportation routes, and an especially good location for anyone visiting CWRU/University Circle or the Cleveland Clinic/University Hospital.
from Buffalo, New York
Submitted on 05-08-2016
From the moment we arrived our experience at the Tudor Arms was amazing. Molly and Eric (the valets) set the tone right at the curb. LaTanya at the front desk was professional, caring and bent over backwards to organize our rooms. Erica (bartender) was great, it was so nice to get back and have a drink at the end of our stressful days at the CC. The rooms were clean and well appointed. The sofa bed was the best I've ever slept on....I actually "slept" on a sofa bed! I've misplaced my list of st... Read more
from Winston Salem, North Carolina
Submitted on 06-08-2016
Happy I made this choice for our stay in Cleveland where my husband had open heart surgery. It was clean, beautiful and convenient. Getting to and from the clinic was easy with their shuttle...which also took us to Little Italy for dinner one night. The staff was very helpful and friendly. Not the least expensive place ever but the best price in the Cleveland Clinic vicinity.
from Hubbard, OH, United States
Submitted on 09-08-2016
The experience started with a staff that knows exactly what customer service means. They delivered in a professional and friendly manner. Hotel is absolutely gorgeous. Rooms are enormous, clean and well stocked. Only drawback was the overpriced restaurant and excessively high automatic tip added to a party of 5. Food was awful and overpriced. But the hotel itself is outstanding, just order take out somewhere else.
from Collingswood, New Jersey, United States
Submitted on 10-08-2016
The Tudor Arms was great in most ways but could use just a few simple tweaks. I was traveling with my teenage son for a Rock and Roll Hall of Fame weekend and was pleasantly surprised with the large 5th floor room we stayed in. The room had a large and spacious entry that could have housed a sofa or extra bed which seemed a waste of space but it also separated the roomy bathroom from the other space which afforded a lot of privacy. The beds were extremely comfortable and I really liked the hard... Read more
from Vancouver, Washington
Submitted on 11-08-2016
This was squarely in the more-than-we-expected-for-the-price category. Looking for a place near Case Western, this popped up at a three-star price. It's an elegant, super-hotel with clear castle-like features from perhaps the late 20s, refurbished and right where we wanted to be. Cleveland has definitely seen worse times since then and has recently worked extremely hard to climb back out of rust belt limbo, This hotel shows all those traits. The place is super-clean, historical-elegant, and... Read more
from Pittsburgh, Pennsylvania
Submitted on 15-08-2016
Room was so humid. I could not sleep due to wetness in the air. Could have been a little more updated and clean. Rubberized floor in the bathroom looked dirty. There was mold on the caulking in the shower.
from North Carolina
Submitted on 17-08-2016
We stayed here to have close access to the Cleveland Clinic. Our visit was for seven days and we booked our hotel about a month ahead on ‚??‚?? with a rate of $124/night. Our 10th floor room was very quiet. We had a nice view of the city. Modern room decor and comfortable bed. Towels were extra nice. There was a safe in the closet. Liked the hardwood floors. Wi-Fi worked well. Complimentary bottled water was provided every day. The hotel shuttle service was convenient. It runs e... Read more
from Hagerstown, Maryland
Submitted on 06-09-2016
The hotel architecture is very impressive! The hotel has an upscale feel but is still very comfortable. The staff is incredibly friendly and welcoming. The lobby offers free water and coffee and don't forget the warm cookies at check in! Room was very spacious and roomy. Hardwood floors were a very nice touch. One thing that was concerning was the air conditioning units. They do drip water continuously. We placed a towel on the floor under them and it was fine.
from Richland, United States
Submitted on 06-09-2016
The staff is incredible and I would stay here over and over. The cleanliness of the Hotel was perfect, the staff was so helpful in everything we needed, they went over the top to help us. Each person on the staff have so much pride in what they do, and the kindness they show each customer is amazing... I would recommend this HOTEL to anyone coming from out of town. The food was great, the rooms were always clean and I still cant say enough about the staff.
from Austin
Submitted on 07-09-2016
We always enjoy staying in historic hotels. The buildings are always more interesting than the monotonous standard-issue hotels. Strengths ------------ 1) Location - Walk to Cleveland Clinic, Case Western Reserve University, Famous Cleveland Museums 2) Building - Breakfast in the Tudor Room was fun. 3) Staff - Very friendly and helpful Limitations -------------- A) Heavy construction to west of hotel B) Valet Parking is mandatory...not my favorite arrangement C) Some odd design features of (o... Read more
from Medina, Ohio
Submitted on 08-09-2016
Very cool place especially from a sense of history perspective. The architecture and the detail is incredible and the hotel staff was very friendly and helpful. The rooms were nice and comfortable. The only negative is there is nothing around hotel within walking distance as far as restaurants or entertainment, however we had an Uber within minutes and its just a brief ride to get anywhere.
from Ravenna, Ohio
Submitted on 08-09-2016
This is a very historic hotel in Cleveland but has been updated beautifully!! You get all the modern conveniences with the class and charm of hotel's history preserved throughout. We attended a wedding and it was very elegant and beautiful. The food was decent but I wasn't blown away. ALL of the staff that I encountered were extremely friendly, helpful and polite. The only downside is our room was on the 11th floor and one of the 2 elevators was broken so the wait was long. Other than that it wa... Read more
from Elyria, Ohio
Submitted on 11-09-2016
Great food and service during the wedding and follow up breakfast Wedding planner was excellent and organized Room was nicely arranged and clean. Staff were very friendly and more then willing to help
from Fall Branch, United States
Submitted on 11-09-2016
If you're traveling to Cleveland Clinic - consider this hotel your home away from home. Staff is amazing, food is exceptional, and the support they provide to patients & caregivers is exceptional! They also provide transportation to/from the clinic.
Submitted on 12-09-2016
I have been here many times, as I have to go to Cleveland Clinic often. It is very convenient to the Clinic. Generally, the staff is exceptional. (I did have a problem with one stay, where a wake-up call was not given, and several other disappointing happenings that stay). But that seems to not be the rule. it is a quiet hotel, and the décor (especially the breakfast room) is wonderful. I have stayed at other hotels in the area, but this is the quietest. I love the cookies. Very easy to... Read more
from Valparaiso, Indiana
Submitted on 14-09-2016
Really enjoyed our stay at this hotel. The rooms are spacious, the staff is super friendly and helpful, and they even give you a warm chocolate chip cookie when you check in! The valets were also great...helped us load and unload 4 carloads of wedding things. It was raining and they provided umbrellas for us, which was super helpful.
from Temperance, Michigan
Submitted on 15-09-2016
This historic hotel was renovated and was beautiful. The service could not have been better from arrival to departure. All employees did a wonderful job making us feel welcome and addressing all our questions. We had an appointment at the Cleveland Clinic the next day and they told us about the free shuttle to the clinic and also that they would keep our luggage in storage until we returned.
from Pittsburgh, Pennsylvania
Submitted on 17-09-2016
Went on the hotel tour learned a ton of history about the hotel. Overall the hotel is very nice and clean. The staff was absolutely wonderful. The one downfall is the location. There are no restaurants within walking distance. However they're is a hotel shuttle that takes you to multiple locations. Also they offer valet parking for $20 a day and have your car ready within 5 minutes of your request. Making coming and going a breeze.
from Willow Wood, Ohio
Submitted on 18-09-2016
Wonderful staff at Tudor arms we were visiting my father at Cleveland clinic the free shuttle was great and the Cleveland clinic rate allowed for free valet and free parking which was a huge benefit. The rooms are clean and accommodating the restaurant on site was great and the cookies at the front desk our kids loved best hotel near Cleveland clinic
from Pittsburgh, Pennsylvania
Submitted on 19-09-2016
this is an older hotel that has had a lot of upgrades. while the rooms are just fine, the hotel has an old feel especially in the entry and lobby area. service in the bar/restaurant was iffy. there were three wedding parties in the hotel the nights we were there and the wait staff was completely overwhelmed. seemed like they needed some plan-ahead thinking. the morning breakfast was better than expected but pretty standard hotel/motel basic fare. not a bad place to stay bur not a great pla... Read more
from Rochester, United States
Submitted on 19-09-2016
The room I had was fantastic. Curtains from the floor to the ceiling gave it a loft feel. The walk in shower was nice. Loved the barn style rolling bathroom door, great touch. My room had a fridge and a microwave which was great being on a business trip and didn't want to spend all of my money at the restaurant. The bed was super comfy and wonderful quality sheets. Internet and TV was great. My room had wonderful hard wood floors. Checkin/Checkout process was very stress free. The Woman checking... Read more
from Pawleys Island, SC
Submitted on 21-09-2016
We enjoyed our stay at the Tudor Arms during Memorial Weekend. The building is a repurposed Gothic Revival style - complete with gargoyles - that was opened as a men's club in 1933, evolved into a hotel with jazz club. Flash forward to 2011 and a 22 million dollar renovation - now the hotel mixes its historic elements with chic, modern rooms and amenities. The staff was uniformly excellent, in spite of the crush of events (weddings, holiday weekend, etc.) It is within easy walking distance ... Read more
from Niskayuna, United States
Submitted on 21-09-2016
Business travel for 3 days without rental car. Absolutely no places to eat, shop, entertainment, night life within walking distance and hotel shuttle can only bring you up to 2 miles from hotel which still leaves your options extremely limited. Hotel front desk staff also informed a fellow business associate after dark that they recommend you do not walk the area. Downtown is only 4 miles away however we were also told R/T cab fare was around $40-$50!
from Honolulu, United States
Submitted on 21-09-2016
I stayed at the Tudor Arms-Cleveland location for a work trip. The staff were all very kind to me and were always willing to lend a helping hand or advice on locations to eat and such. The only negative is that the trolley does not pick up or drop off at the Airport. The trolley is very helpful and useful for other locations in order to get food other than from the restaurant. The restaurant had great food and friendly staff as well at a decent cost.
from Fort Lauderdale, United States
Submitted on 21-09-2016
Perfection in all areas of the hotel and restaurant/bar, especially the staff and facilities. I would highly recommend the Tudor Arms for everything above and also for the convenience of the location.
Submitted on 25-09-2016
The rooms are VERY large. Hardwood floors. The property is older but maintained well. If you are looking for contemporary/modern feel then this isn't the location for you. The location is really great for Cleveland Clinic patients and visitors as its within walking distance of the campus with very easy hotel shuttle and Cleveland clinic bus (across the street). The restaurant is reasonably priced with really good food. The service is great (front desk). They will do what they can for you. The... Read more
from Maryland
Submitted on 26-09-2016
If you are going to Cleveland Clinic this is best hotel by far. Beautiful hotel. Low traffic. $20 to park but valet or self park, same price, fantastic staff. Historic building. Minutes to everywhere.
from Cleveland, United States
Submitted on 28-09-2016
Excellent venue for a wedding. The main ballroom is absolutely gorgeous! The restoration of the room was exquisite. Wonderful modern clean rooms with comfortable beds. What a great experience from check in to check out. The food was very good. The staff was professional and helpful.
from Defiance, Ohio
Submitted on 29-09-2016
The people there were very nice, this hotel was understaffed during our stay. A coffee maker but no coffee pot in our room and none was ever brought even after a call to the desk; no vent fan in our bathroom; bleak furnishings in the living room area; we used valet parking, but there was no one to get our car in the morning. We wouldn't suggest this place, unless it is an emergency. It is close to the Cleveland Clinic which is why we used this location.
from Vero Beach, Florida
Submitted on 29-09-2016
We chose this hotel because of proximity to Cleveland Clinic, and complementary shuttle service. The vintage building has been nicely updated while maintaining some of the original architectural charm. The room was very clean and well appointed. The restaurant has a mediterranean flair. Food quality was good, and the prices sensible. The best part of this property is the staff. Every person we encountered was helpful, friendly, and efficient. The neighborhood may not please everyone, since th... Read more
from Liberty, United States
Submitted on 29-09-2016
This lovely old hotel has been nicely remodeled with spacious rooms, good restaurant/bar, and nice meeting space. All staff I encountered were extremely helpful and courteous. Cleaning staff was efficient and polite.
from Dallas, Texas
Submitted on 30-09-2016
Great hotel, great location, outstanding staff. Was here for five days for a medical conference. The staff went out of their way to make me feel at home. I splurged on room service the last night; really excellent all around.
Submitted on 07-10-2016
I stayed at the hotel at the end of September for a Cleveland clinic course. I found the room quite spacious, very nicely renovated, and comfortable. Everything was cleaned and nicely organized. I 8 in the restaurant several times and found the food to be very good and servers helpful and polite. On 2 occasions, however, I did find that the wait for food seem to be a bit longer than what I would have expected and noted that a couple of patrons were not pleased with the waiting time. Nonetheless,... Read more
from Littleton, Colorado
Submitted on 09-10-2016
This was such an awesome experience. Every single staff member went above and beyond. I would stay there anytime. The room was clean, valet parking fast, every person had a smile on their face. Honestly I was blown away by the friendliness of the people there.
from New Albany, Ohio
Submitted on 09-10-2016
Parking was a nightmare. Our room 1013 by the elevators was the loudest , most sleepless evening I've ever had in a hotel. We called front desk twice, but it didn't help. There were 2 weddings there, bad luck for us, but beware.
from Cleveland, OH
Submitted on 12-10-2016
We attended a wedding at this gorgeous facility and could not have been more impressed. What a great set up! Ceremony in one room then moved on to the next room for cocktail hour and then the Ballroom! Elegant facility and excellent food. Rooms were also very nice and were extremely roomy with beautiful wood type floors.
from Upstate NY
Submitted on 12-10-2016
Several years ago we stayed at this hotel and were very disappointed. Nevertheless, in town for school, I decided to give the place another chance. Same result. The property nice and well kept, and the service staff are pleasant, if not well informed. For Case Western Reserve University, the location is not terrific and the long walk traverses some questionable blocks, requiring a cab or Uber after dark, for safety. The corner location makes it difficult for vehicle pickup coming from the U... Read more
from Boston, Massachusetts
Submitted on 12-10-2016
Hotel was very nice and close to downtown. Valet service was a good price. Staff were very friendly and very helpful. Came for a football game and was very easy to get to the stadium. I would definitely stay here again.
from Cheshire, Ohio
Submitted on 14-10-2016
Went to Cleveland clinic very close by you can walk or take the hotels shuttle van everyone is very polite and helpful very clean place. They have dining are excellent food there or you can use the shuttle van go some where else there's no restaurant close by
from Bucks County, PA
Submitted on 16-10-2016
Wow, this hotel is amazing. Beyond beautiful...its old world charm from painted ceilings of old to delicious breakfast buffet by the giant fireplace, this place has EVERYTHING! If you are a Hilton honors you get free breakfast and free wifi so sign up. Best nights sleep....great mattress and and pillows are most comfy I've had yet. I can't say enough great things about this place. The staff at the desk was upbeat and friendly. Shariona and Davida made our stay special.Piere the shuttle driver (... Read more
from Chicago, Illinois
Submitted on 17-10-2016
I have stayed at the Tudor Arms a dozen times or so. I love, love, love this place. The folks are tremendous. Sharianna and the front desk is so sweet and charming. She goes beyond the call of duty to make you feel welcome. Lorenzo is an other person deserving mention. He takes time to solve problems and is extremely helpful. Thank you to this fine gentleman. These two individuals and so many more at the front desk, breakfast room, etc. make this one of the best Hilton properties I have stayed ... Read more
from Framingham, Massachusetts
Submitted on 17-10-2016
The rooms were spacious and clean and equipped with microwave & coffee maker. I had good night sleep. They only had two towels and supplied us when we asked for more. I liked the breakfast (buffet) but it was small variety. The fitness center was pretty well stocked and conducive to working out! The staff was friendly. And they had only valet parking. While visiting CASE or the Museums, this is a good hotel.
from Springfield, Ohio
Submitted on 22-10-2016
We have stayed at a couple of hotels in the area while getting care for my husband. The price was within a couple of dollars of the other hotel, but the atmosphere was unique. Rooms are newer and modern, the building itself has an elaborate ballroom where they serve breakfast. Staff was friendly and available. It wasn't our first choice but the hotel we had stayed at had no more rooms available at the "patient" price, so we chose this hotel which did give us a "patient" price. My husband loved t... Read more
Submitted on 24-10-2016
Our recent visit to the Cleveland Clinic necessitated a nearby hotel. The Tudor Arms fit the bill perfectly. As a HH member, we received first class treatment, however this was afforded to every guest we has contact with. The hotel is walking distance to the clinic, but free shuttle service is available. The shuttle also serves nearby points of interest and restaurants. Rates are very competitive and our room was a spacious suite with frig, microwave, coffee etc. Warm chocolate chip cookies awai... Read more
from Cleveland, United States
Submitted on 24-10-2016
A wonderful hotel that has incorporated the old architecture with the new. An excellent staff. Breakfast in the great hall is an unique venue. The restaurant is very good. They have an excellent shuttle service to take you to surrounding sites. I had a great stay.
from Greensboro, United States
Submitted on 28-10-2016
This hotel has an absolutely outstanding staff top to bottom. Friendly, courteous, helpful; comparable to the Greenbrier or the Ritz Carlton Naples. Renovations have made the facility four star; only issue was parking; valet only. We expected to pay but access to car during the day would have been a bit better with self parking.
from Columbus, Ohio
Submitted on 30-10-2016
This remodeled old hotel could be nice if it were done right. It appears corners were cut whereever they could. Repainting the ceilings in the public rooms looks like a third grade effort. The room I stayed in had more paint issues. Finish drywall appeared to have been done in a hurry and not completed properly. The modern decor in an attempted refurbished historic building didn't work for me. The staff definitely needs some training. Seems their conversations with other employees were mor... Read more
from Elizabeth, West Virginia
Submitted on 31-10-2016
We come to Cleveland this time to see the Doctor and have an MRI done. We live in Elizabeth, WV, so we have needed to stay @ a hotel from 1-10 nights. The hotel met our needs for a bed, but it did not provide any extras. Thank You.
from Miami, Florida
Submitted on 01-11-2016
This property is located in a medical center area and has a wonderful rich history associated with it. The staff were par excellence and the rooms were wonderful! Breakfast was also a nice plus and the staff treatment of our group was also professional and appropriate.
from San Francisco, California
Submitted on 01-11-2016
Had a meeting to attend at Case University. I thought this was a wonderful hotel! So much history. I stayed in a suite with a colleague and enjoyed it tremendously. We didn't get to take the scheduled tour that the hotel had several times a day. But the staff in the hotel were knowledgable and gave us some interesting historical information about the hotel. May not be great for a vacation.... more for business.
from Salt Lake City, Utah
Submitted on 06-11-2016
The rooms are very nice. The best part for me was the staff. Every single person there was absolutely phenomenal! The hotel is close to a lot of places to walk too, and downtown is literally 6 minutes away via a vehicle.
from Portsmouth, Ohio
Submitted on 07-11-2016
My friend and I came to town for a football game. We enjoyed our stay. The customer service was wonderful. The staff was so friendly and were attentive to our needs. The hotel was clean and inviting. The room was spacious and well kept. The staff made arrangements for us to get to and from the game. The restaurant meal was good and the breakfast buffet was good as well. I will definitely return on my next trip to Cleveland.
from Orlando
Submitted on 08-11-2016
We stayed here for a few days while a family member had surgery at the Cleveland Clinic. It's a 5-minute walk, and all but a few blocks are under cover. We felt relatively safe walking back to the hotel at night. There's a shuttle service to and from the hospital, although we didn't take advantage of it. Our original reservation was for a king room, but we were told at check-in that no kings were available. Instead, we were "upgraded" to a queen suite. It was a strange setup, with two beds in on... Read more
from Foley, United States
Submitted on 08-11-2016
The Tudor Arms in Cleveland, Ohio, was a wonderful experience. They had the friendliest hotel staff and the building that is now a hotel has a great history. The rooms were beautiful with updates that I have yet to see at a hotel. Barn doors, wood paneled shower, and olive colored furniture with beautiful bright art pieces on the walls. I slept well. The only downside was no sauna in the fitness center. I had the breakfast buffet each morning as part of my conference. The snacks were excellent. ... Read more
from Lafayette, Indiana
Submitted on 10-11-2016
Was very pleased with the cleanliness of room and look of room. It was a great hotel and the staff was also great. Would definitely return if back in the area. Also liked that there was a shuttle available for travel to local restaurants.
from Columbus, Ohio
Submitted on 10-11-2016
We stayed at this hotel for one night and the staff was exceptional in all areas. Kwame was very helpful when I called the hotel before booking the hotel. He answered all my questions satisfactorily and gave me advice on how to get the room I was looking for. Telisa at check in was extremely friendly and helped us with the check in process and took great care of us. Dilister at the morning breakfast was also very friendly and courteous and offered to not charge us for one breakfast when she no... Read more
from Warwick, New York
Submitted on 14-11-2016
We needed a hotel near Cleveland Heights, this was a great choice. It's near all the museums and the Cleveland Clinic and Case Western campuses. The staff is knowledgeable and helpful and the room was clean and nice.
from West Chester, PA
Submitted on 14-11-2016
We spent a week there as I had surgery at the Clinic. Check in was easy and all of the staff were exceptionally pleasant. The hotel is a lovely historic building a few walkable blocks from the hospital. We had a suite which was recently updated. The bed was comfortable, the bath beautiful and modern. The decor was very Euro Urban, which didn't match the historical architecture. However, our stay was good. The restaurant food was good. The restaurant staff were exceptionally accommodating.... Read more
from Springdale, United States
Submitted on 14-11-2016
I always love staying at this hotel. It is a beautiful hotel. The rooms are very spacious and very clean. The staff at the hotel are very helpful and friendly. The food at The Canopy restaurant downstairs was great. It is always freshly made. The breakfast buffet is always a treat. The wait staff are very friendly and welcoming. I am a patient at the Cleveland Clinic, this hotel is very convenient for my appointments. Their shuttle will take you to your building and pick you up.
from Lebanon, Ohio
Submitted on 15-11-2016
Visited university hospital for over a week for mother's surgery. Doubletree was one of the closest for one of the best prices. They offer a free shuttle back and forth to the hospital which helps since there is a parking charge. There is also $21 daily parking fee at hotel. Regular Room had lots of space with hardwood floors, very nice. Coffee maker, microwave and fridge in the room. Free 24 hour coffee in the lobby. They do have breakfast but for a charge. They also have an on-site restaurant ... Read more
from Murfreesboro, Tennessee
Submitted on 19-11-2016
Beautiful Hotel with very friendly staff! I will stay here again! The vallet was extremely friendly as well. The rooms are huge, gorgeous, and very modern. Restaurant cake is very dry, I advise to stay away from the cake.
from Scranton, Pennsylvania
Submitted on 22-11-2016
I'm sitting in the airport right now - returning from our honeymoon. THANK YOU, THANK YOU, THANK YOU TO THE ENTIRE TEAM AT TUDOR ARMS! My wife and I held our wedding reception in the Crystal room of Tudor arms, and had several dozen relatives all staying at the hotel. The night went perfectly. Their team was on top of their game when it came to little details, and so many people came up to my wife and I commenting on the venue, the food, and the overall service of the entire staff. I've been ... Read more
from Worthington, Ohio
Submitted on 22-11-2016
This was her first time at this facility in Cleveland. I wife and I were both celebrating birthdays. It has been recommended by a family friend. From the service before our arrival, to check in and our entire stay ‚?? everything went extremely well. This is a diamond in the rough ‚?? most people probably don't even realize this great hotel is even there. I would highly recommend it to anyone anytime.
from Pittsburgh
Submitted on 24-11-2016
We had a wonderful visit at the Doubletree Tudor Arms. It is an absolutely beautiful historic building. The gentleman at breakfast was so knowledgeable about the property and the area. Telisa at the front desk was fantastic. Would definitely recommend this property.
from Portland, Oregon
Submitted on 28-11-2016
we couldn't have been more pleased with every staff member we met at this hotel. regrettably, the hotel's hot water system was out of service for nearly 24 hours, and we had a problem with the toilet in our room which was not properly repaired. those may be random events. or not. the updated guest rooms are lovely - be sure to request one.
from Appleton, Wisconsin
Submitted on 29-11-2016
It was a busy holiday weekend in Cleveland and all of the downtown Hilton properties were booked so after a full day of sightseeing, we were a little worried about driving four miles out of city center to overnight. Cleveland has changed a lot over the years and this area is no exception. The street and parking lot were well lit. The valet service was prompt and friendly. The desk staff was great. We were so impressed by all of the associates and their service and camaraderie. The hotel is just ... Read more
from Meridian, Idaho
Submitted on 03-12-2016
This was a convenient location for this business trip and the hotel staff was friendly. However the first evening/morning...NO NOT WATER! I called down that first evening and they were aware of the problem, but the hot water was still not fixed by he next morning and a cold shower is NO fun! The front desk said they were offering some Hilton Honors points, but not enough and I still have not seen any deposited in my account. The dinner service in the hotel restaurant was a bit slow and the fil... Read more
from Erie, United States
Submitted on 03-12-2016
The staff at the Tudor Arms was remarkable for their kindness, generosity, warmth, and enthusiasm. They definitely buoyed one's spirit. While the hotel itself is lovely and the room was very comfortable (great pillows!), you can find that at any number of hotels. The care and positive energy of the staff was by far the most noteworthy aspect of this hotel. Makes me very willing to check out other Doubletrees to see if they are as good in this regard.