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Cleveland Airport Marriott

Cleveland, OH, US (CLE)

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Based on 643 reviews
Room & Rates
Room

Room

1 King Bed and 1 Full Sofa Bed
312-sq-foot (29-sq-meter) room with city views

Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
Overlooking the city

Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free weekday newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Concierge Room

1 King Bed and 1 Full Sofa Bed
312 sq feet (29 sq meters)

Entertainment - WiFi, 37-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Deluxe Room

Deluxe Room

1 King Bed or 2 Full Beds
312-sq-foot (29-sq-meter) room with city views

Entertainment - WiFi, 37-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Cleveland Airport Marriott
4277 W 150th St, Cleveland, OH US 44135

Rooms
Make yourself at home in one of the 368 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-out. Planning an event in Cleveland? This hotel has 15500 square feet (1440 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 8.00 per day
  • Pet fee: USD 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 643 reviews
from Colchester, United Kingdom
Submitted on 17-05-2016
Arrived from a long haul flight and was directed to the shuttle bus location. After waiting for 30 minutes a fellow travel lot called the hotel to check the shuttle was running only to find out it was by request. The driver was great but the fact you have to call when all other airport hotels had a constant flow of busses. So arrived at the hotel at @11 then to find that there were no rooms available. It took some time to find a recently vacated room and check it was clean. Again the hotel recep... Read more
from La Grange, Illinois
Submitted on 19-05-2016
I'm beginning to see a pattern develop. The first time we held a reunion at a Marriott Hotel was in Colorado Springs. I was impressed by the friendly greeting by all members of the staff no matter who they were or where we met them on the property there and found the same to be true at the Cleveland Airport Marriott. I sleep on an extra firm bed at home so it was a little difficult for me to get used to the softer double bed in our room. Next time I will inquire on the availability of a bed ... Read more
from
Submitted on 20-05-2016
It is in a good location right of the exit. Close to downtown but in an overly busy area. The rooms were clean and the staff was very friendly. I recommend this hotel to anyone traveling to Cleveland that needs a great room at a reasonable price!
from Berea, Ohio
Submitted on 23-05-2016
Went for lunch with a large group which used one of the party rooms.We were very satisfied with our experience there. I was particularly impressed with the look and feel of the the entire restaurant as well as the food and service.
from Houston
Submitted on 25-05-2016
We stayed overnight at this hotel after a long flight to Cleveland. The hotel is beautiful and our room was very nice and spacious. The staff was welcoming and attentive to all of our needs. We were impressed. We plan to go back to Cleveland and spend more time there.
from arkansastraveler74
Submitted on 30-05-2016
Very nice Marriott next to the airport. The staff was friendly when checking in. The bar, located in the lobby, has a good selection to choose from if you are looking for an adult beverage. The hotel offers a shuttle to the airport. It was easy. The shuttle has to drop you off on a side lot where you have to take an escalator down and then back up to ticketing since there is a busy road. The rooms were nice sized and very clean. The bed was very comfortable as well. Will stay here agai... Read more
from Clarksburg, WV
Submitted on 30-05-2016
The hotel is located in a less than desirable looking part of town, but seemed safe with plenty of gated parking ($8 overnight). I had booked 2 rooms through a 3rd party site and requested both an early check in as we were in town for a dance conference that day and adjoining rooms. When we arrived in town, about 1pm, we stopped at the hotel first to see if by chance rooms were available. They weren't and the person at the desk said she would make a note about the adjoining rooms and have us all... Read more
from
Submitted on 11-06-2016
This is the single worst software for internet connectivity I've ever experienced. When you check in they tell you that if you are a member of Marriott Rewards you will get free internet. They tell you to just sign in for the 9.98 option and they will comp you later.Well you will sign in again and again. It is geared for computers, but it makes life miserable for IPhones. It will offer you an upgrade, it will ask you how many days you want the service, and it will ask you the same question again... Read more
from
Submitted on 12-06-2016
Came down early for 4:40 am shuttle and it was full. Nobody could or would do much to help. There were a few of us who got stuck. Make sure you get down plenty early. The front desk told me I would have to wait until next one because a cab wouldn't get there any earlier. Not what I expected from Marriott.
from
Submitted on 13-06-2016
My husband and I travel extensively. We always fly out of Cleveland International Airport. We spend the night before traveling at Marriott Airport. We love the hotel. Rooms are great. Staff is outstanding. Looking foward to our next visit when we travel.
from Phoenix, Arizona
Submitted on 24-06-2016
Dropped into Cleveland for a quick series of business meetings. The hotel is convenient to the airport. There is a shuttle as well. Upon arrival, we were greeted quickly and with big smiles. My room had a view of the parking lot - back side of the courtyard building. It was fine - everything that you would need. Overall, my experience was very good. N*joy...
from Erdenheim, Pennsylvania
Submitted on 27-06-2016
The beds were so comfortable, the shades so dark, we 60-year-olds slept in until 9:30am - usually up just before 6am every day - even vacations! We ate in the restaurant 3 times. I know this sounds ridiculous, but the hamburger was off the charts - specialty bacon from Madisonville Tennesee, great local cheese, delicious fresh (not-preformed) beef... Very reasonably priced, too!
from Bend, Oregon
Submitted on 28-06-2016
The Airport Marriott is a great choice if you get unexpectedly stuck overnight in Cleveland like us. Just 4 miles from the terminal with shuttles running every 20 minutes from 4am to Midnight. Arrive after 1am like we did? Just call the hotel and they will reimburse you for the taxi fare. This is a large hotel with 3 tall buildings and is popular for weddings. There was dancing and drinking in the lobby bar at 2am when we arrived and 6 more weddings scheduled for the next day. Com... Read more
from Charleston, South Carolina
Submitted on 29-06-2016
Location is great for me. Close to the airport and my client site. While I'm very anonymous here at check-in, the restaurant/bar know their customers. In the morning and afternoon make sure you have Pamela, the hostess seat you. It only takes once for her to know you forever. In the evening hours, sit at the bar and have supper with bartenders Magic, Mike and Jenny. They will work their behinds off to make sure you have a great evening. I changed all of my reservations from May through Se... Read more
from Sarasota, Florida
Submitted on 01-07-2016
Recently stayed at this property for business. From the exterior it looks like a slightly older Marriott. Inside though has been kept up to date, decor is nice and overall the hotel is in good condition. Used a junior suite with conference table for a small meeting. room was comfortable and clean. Good alternative for 6 or less people. Restaurant and bar were good. Had two meals in the restaurant - AMP 150. Good menu, plenty of choices. Quite a bit of german influence - had the Pork sch... Read more
from
Submitted on 03-07-2016
Hotel was nice; rooms and lounge were nice. Having to pay a fee for in room internet access was lame. $10 or $15/day. (Yes it is even tiered). WiFi is free only in common areas. Had a nice courtyard, but is was occupied by a wedding reception on Saturday night.
from
Submitted on 04-07-2016
The inside of the hotel and lobby bar area were very nice. The outside area not so much not really many places to eat nearby except McDonald's. Taco Bell etc. The inside of the rooms were nice and clean. The bar and restaurant are quite pricey. The hotel staff for the most part were nice. I'd stay here again just because it's near downtown and close to the freeway. I will say it was hard to sleep because you could hear the noise in the hallways. But overall just ok I'd rate it a C+ hotel 3 stars... Read more
from Detroit, Michigan
Submitted on 10-07-2016
There was a little hiccup at checkout regarding the room, but it was fixed very quickly. Staff was very friendly. Room was very clean and was very quiet. Our room was in the smaller building which I was a little concerned about due to other reviews, but we had no issues at all. Parking lot seemed secure and was very well lit. Parking is $8 per day. We visited various attractions in the area and it was a very easy drive to all from here. 10 min to Christmas Story house and about 15 min to Downtow... Read more
from Vicenza, Italy
Submitted on 12-07-2016
The location is easy accessible and the hotel is very nice (like all the Marriott), the room was nice and comfortable. There are conference rooms and also rooms to plan your wedding, in fact there was one when we were there. There's a parking for basically when you get there and a bigger one in the back for the night (daily fee).
from Lewis Center, Ohio
Submitted on 12-07-2016
Clean and safe although not in a great part of town. The hotel has some years on it but it is still nice enough. My room was clean and quiet. The restaurant was decent. It is close to the airport and there is a gas station across the street to fill your rental car.
from Kennesaw, Georgia
Submitted on 13-07-2016
This Marriott is a little bit on the older side, but well kept and clean. It is right off the interstate, about a 7 minute drive from the airport. The front desk staff was very friendly and accommodating. Unfortunately, there aren't a lot of great places to eat in the immediate vicinity, but it is convenient for early departure flights. There is free wifi in the lobby, parking ($8/day charge), and an indoor pool.
from Toledo, Ohio
Submitted on 23-07-2016
Good staff, exceptional concierge lounge (although the quality of the evening food could be improved) and outstanding food at the in-house restaurant, which unlike most hotel restaurants is actually good and a destination in its own right. I had dinner at the restaurant. Breakfast in the concierge lounge was fine, but I was disappointed with the weekend buffet. The quality of the food was poor for the price. Also, service wasn't nearly as refined and good as the dinner service. My only other ... Read more
from Rockville, United States
Submitted on 23-07-2016
We arrived for a short weekend family get-together. Check in was fast and the staff courteous. We appreciated the bar and restaurant in the lobby area, the pool / whirlpool provided a nice gathering place. Overall, you can't go wrong with this hotel. It is located close to I-71 and I-90 for easy access to all attractions in Cleveland and beyond. It also has a nice business area if you want to use the computers. Parking is free contrary to what the website indicates. There is a Denny's nex... Read more
from Fredericksburg, Virginia
Submitted on 27-07-2016
Convenient to the airport, as you would guess with courteous and frequent shuttle service to and from. Very friendly staff. Rooms comfortable. Wonderful and relaxing interior courtyard. Easy taxi ride or Uber to downtown Cleveland. Food in the restaurant is OK...Starbucks coffee service is welcome and starts early in the morning.
from Los Angeles, California
Submitted on 27-07-2016
Not really sure why you'd stay here unless you had a small conference at the hotel itself, and even then. Room was clean but outdated. There's very few amenities and it is not close by any decent sites or restaurants. We had loud, screaming guests in the hallways every single night of our stay. Service was fine, but didn't ask for much.
from Ohio
Submitted on 31-07-2016
I was able to use Marriott Rewards points to book two rooms as my family had an early flight to Punta Cana. Staff was very friendly, rooms were clean. The hotel is a really unattractive area but it seemed safe enough. We took the 4 am shuttle (so we missed breakfast) to the airport. The best part was we were able to leave two cars there for a week for $20 total. There was a special because the RNC was going on in Cleveland. Just called to get the shuttle back and got our cars easily.
from Sausalito, California
Submitted on 02-08-2016
It's no secret that constant travel can break the best of us and what I've come to appreciate, more than anything while on the road, is Marriott. I'm on the cusp of platinum so many nights in a hotel room and have never felt so rewarded for my loyalty to a hospitality brand. These points, by the way, wrack up! I just booked a trip to Vienna and Prague during Christmas on points so I'm grateful that Marriott points actually mean something! Can't say that for every hotel chain. For the frequent ... Read more
from Washington DC, District of Columbia
Submitted on 04-08-2016
Completely unexpected - a spacious, comfortable, clean hotel. You'd never know this was billed as an "airport hotel." Very nice and accommodating people. And some of the best dinner food you'll have - hotel or not. Really impressive.
from Erie, Pennsylvania
Submitted on 05-08-2016
I highly recommend this park sleep fly hotel for anyone flying out of CLE. The restaurant is amazing (try the mussels), the shuttle is very timely, rooms are clean, and the staff was great. Will definitely make this my go to hotel while in the cleveland area.
from Peoria, Illinois
Submitted on 08-08-2016
Check in had a slight hiccup but we got it all worked out. When we arrived in our room, it did not have any bars of soap. We ask for some to be sent up but was informed that they were out of bar soap but they gave us about 5-6 mini bottles of body wash which worked just as well. We had a room on the 3rd floor. Not sure why but the hallway on the 3rd floor was always really cold. Every other level seemed to be a normal temperature. There is an indoor pool but we did not use it. Nor did we... Read more
from Sheridan, Wyoming
Submitted on 10-08-2016
I have never understood why higher end properties always charge for everything that is usually free at lower-end hotels. When you stay in a $100 a night place, the parking is free, but in the $200 hotel, they charge you to park. But I understand that's the way the system is set up. What I don't understand and was shocked to hear was that in the 21st century, this hotel charges a nightly fee to access the Wi-Fi service. I could walk next door to the Denny's and get free Wi-Fi, but to access the ... Read more
from Alexandria, Virginia
Submitted on 13-08-2016
I stayed here on the night of August 11. No bites before I went to sleep at midnight, woke up five hours later to numerous bite marks along my arm. I examined the rest of my body and saw similar marks on my lower back. I notified the front desk upon check out and showed them my arm. They tried to say I was having a bad, allergic reaction to their detergent because their cleaning crew did not see any bedbugs after I checked out. I laughed out loud at this notion. It is not an allergic reaction. I... Read more
from Scottsdale, Arizona
Submitted on 14-08-2016
Stayed here for business and was really pleasantly surprised how nice the interior of the hotel was. Outside doesn't do it justice. You think for an airport hotel that it would be just "ok", but rooms have nice decor and the amenities are great. Great customer service, and the bartender, Mike, is a fun magician. Watch his card tricks. Everyone is really friendly and always willing to lend a hand. Staff is exceptional. I will be back. Can't go wrong staying here.
from Cleveland, Ohio
Submitted on 23-08-2016
All, awesome ride from airport by Kim, great recommendation of the area! Samantha was right on the spot to check me in, offer me a room of my liking and directing me to the bar; WHAT MORE CAN YOU ASK FOR!!!! Great job you two!!!! Kennedy Cross
from
Submitted on 23-08-2016
This hotel is perfect for a convenient stay close to the airport. I came in late on business travel after travel delays & had a great sleep. Rooms are very clean and beds are comfortable. The hotel is modern and has been updated. Staff was friendly & helpful. You never know what you are going to get it you need to crash by the airport but I was pleasantly surprised. After a long night of travel delays a clean room with a comfortable bed is exactly what I needed. I would stay here again & recomme... Read more
from ohio
Submitted on 02-09-2016
Currently here now for 1 night headed to Mexico in 7 hours!! After reading numerous reviews I knew we made the right decision. Check-in was a breeze and our room is simply amazing!!! The bedding is to die for and the view out our window was an added bonus!! We decided to stay in and hang out here for the evening, had drinks and dinner in their AMP 150 restraunt and so glad we did very very tasty!! Laura at the bar was so nice and made us feel so special!!! We have made the Marriott our new favor... Read more
from Sammamish, Washington
Submitted on 06-09-2016
We had a late check in to this hotel and the staff were very accommodating. It was Saturday night and the place was buzzing and people were seemingly having a lot of fun at the hotel bar and in the halls. We had a early flight on Sunday morning and planned our stay based on location to airport, free wifi, free parking, and reviews that the hotel had been updated. The price was very affordable. My first impression of the hotel as we walked to our room was not high as the hallway floors (... Read more
from Sarnia, Canada
Submitted on 09-09-2016
Great little hotel for a stopover for Cleveland airport. Parking is right at the hotel..we had dinner in the lobby restaurant bar and it was very good...shuttle to the airport and back was great..didn't wait long..and we were a group of 14 and they accommodated us really well......rooms were nice...
from Queen Creek, Arizona
Submitted on 09-09-2016
I stayed at this hotel while visiting some relatives. Its very close to the airport, but the shuttle bus stop is hard to find at the airport and its quite a walk. The lobby is very nice and modern. My room was ok, but the bathroom was old and dated with wallpaper peeling off the wall and alot of dust in the vent. The staff was extremely pleasant.
from
Submitted on 14-09-2016
First of all I was reluctant to stay at this airport hotel. I wanted to stay at the Sheraton airport hotel which I enjoyed the last time. I had Reward points with Marriot and used them. Wow, was I glad I did. First, the outside of the hotel doesn‚??t do it justice. What‚??s with these Cleveland airport hotels? Sheraton looks like a dump outside as well. Once I walked into the Marriott I was awed. Beautiful interior. The front desk friendly, though would not upgrade me to a concierge leve... Read more
from Columbus, Ohio
Submitted on 20-09-2016
Stayed on a recent business trip to the area. Hotel is in a good location in that it is close to downtown and airport. Restaurants are 10-15 min drive away, but somewhat close. Hotel was comfortable and easy to park and get around in. Fitness area was good for a hotel. Hotel has a nice bar and restaurant if you do not want to leave.
from
Submitted on 23-09-2016
I recently stayed at this hotel when in town for business. The hotel is dated but is clean. The hotel staff is friendly and helpful. My room clean and large, but nothing special. The room does have a video input panel on the desk. It allowed me to hook up my PS4 and watch some Netflix. The internet was pretty slow compared to most hotels. The concierge lounge is open all day serving beverages and some snacks. I did not eat breakfast or dinner so I cannot comment on the food. My colleagu... Read more
from Cleveland, Ohio
Submitted on 25-09-2016
Worse Marriott I've stayed in. I've been here 7 weeks on a 9 week stay. I'm a Platinum Elite Member. Broken tile in main lobby. Every other day complain to desk on exercise room condition. Trash in hall way stays until maids come in to clean. Never know when or if a newspaper gets delivered to the room. Asked for it to not be delivered, I'd pick up after work out - still gets delivered )sometimes. Weekly have to ask for laundry bag and ticket. Asked for bi-weekly invoice. If it is ther... Read more
from
Submitted on 27-09-2016
Good room here with nice beds. Got AC, coffee machine, bath, shower etc. Good wifi, although not free. Proper desk to work at. Shuttle bus picked me up at the airport. Overall, a good place to stay for a business trip.
from Brampton, Canada
Submitted on 11-10-2016
The lobby is really nice, our check in was quick. We booked online and didn't realize breakfast was included. Breakfast was fantastic!! Lots of options including omelettes and waffles made to order. Our room was clean and the beds were comfortable, and the location wasn't too bad, less than 15 minutes to downtown Cleveland. There was a really nice pool and hot tub, but we didn't get a chance to go in. I ordered a salad from room service and they brought it very quickly. A very good option if yo... Read more
from Melbourne, Australia
Submitted on 12-10-2016
Nothing flash, did the job for a couple of nights. Staff were friendly, bar downstairs was quiet good. Food for dinner was pretty good - loved the peanut butter ice cream. However the breakfasts were average.
from Southport, NC, United States
Submitted on 16-10-2016
I attended a meeting held at the hotel. The room allocated for the meeting was very nice and the staff attending the meeting were excellent. The hotel it a little difficult to find given the road construction in the area, and parking was a little confusing. It was not clear which areas required payment or not.
from Athens, GA
Submitted on 17-10-2016
I stayed 5 nights. The first night they put me in room 108, which not only is next to the elevator, but the headboard backs up to a utility/mechanical equipment closet. It whined, louder and softer, every four or five SECONDS until about midnight. Friends stayed just above in 208 and could hear people in the elevator talking on their cell phones. I assume it is the same for 308 and 408. They moved me the next morning with no problem, and the rest of my stay was comfortable and quiet. Beds ... Read more
from Cleveland, Ohio
Submitted on 24-10-2016
If you feel like waiting forever and watching employees do nothing, this is the place for you. The place was MAYBE 1/4 full. Waited 10 minutes for someone to come over. Okay. Not terrible. Then, I waited 30 MINUTES for someone to come back and take my dinner order. Do not come here.
from Beecher, Illinois
Submitted on 04-11-2016
In Cleveland on business like usual. This is the first time I've stayed at this Marriott and it's a really nice place to stay. Not downtown, but right next to the expressway and a short ride to everywhere Cleveland. They have a nice bar and Restaurant, great health club and very nice pool. All the employees were very nice and helpful. I ate in the bar area and the bar tender was great, service was excellent, did not eat in the restaurant area so not sure about that service. the food was outstand... Read more
from Louisville, Kentucky
Submitted on 06-11-2016
My experience at the Airport Marriott was very positive. The staff was friendly and helpful. The restaurant service was quite good....even in the middle of the World Series game. The apps were good...the gnocchi and cheese was just ok....sounded a lot better on the menu. I would try something else next time. Overall....very good experience.
from
Submitted on 06-11-2016
The hotel is right off the highway and very close to the airport. It was clean and quiet and had a great lounge area with great food and ambiance! I would recommend this hotel as it is close to everything and functional to get places quickly
from
Submitted on 09-11-2016
Was a nice hotel. Clean close to downtown but wasnt informed about having to pay for parking. Also all over hotel it stated that there was a full service Starbucks but it turned out that it was the bar having a couple kcups. Easy check out on tv and had a nice pool.
from Pittsburgh, Pennsylvania
Submitted on 09-11-2016
I have stayed at this hotel a few times a year over the past 3 years. Let me be clear, I feel the management team and regular staff make this hotel top notch in pretty much every aspect. This hotel is only 5 minutes from the Cleveland Airport and it is pretty modern. The rooms are nice and the tv has a nice selection of channels. The wifi works well and the concierge lounge is a nice plus for Platinum members like myself. They always have a nice selection of food and Kathy the lounge attendant ... Read more
from Richmond, Virginia
Submitted on 11-11-2016
Very grand and ample lobby.. clean and holiday candle smelling lobby. Staff at the front desk is very nice, professional. Get my room. Clean, spotless. Comfy king size bed. More space in room. Pool looks great. although didn't use. Small fitness room. If you are a gold and platinum member lounge on the weekend is closed. They give breakfast voucher. Customer service is good as well. Food is pretty good. Love this hotel. Mr. K
from Louisville, Ohio
Submitted on 12-11-2016
Booked this hotel through Park, Sleep and Fly. Nice clean hotel that has recently been renovated. Rooms were large and spacious. Common areas are very nice as well. Large banquet rooms as well as plenty of parking. We stayed for one night and took the free shuttle to the airport. Prompt pickup when we returned. Overall for 7 days of parking and a hotel night we paid less than 7 days of parking at the airport would have cost. Excellent value, highly recommend.
from Crossville, Tennessee
Submitted on 14-11-2016
We had a very positive two night experience at this hotel. Everything was clean and the staff was more than helpful with any questions we had about the area. Very close to the airport, movie theater, and several types of restaurants. It took us about 15 minutes to get down town from this hotel. I would recommend this hotel. I don't feel you will be disappointed. Happy travels.
from
Submitted on 23-11-2016
Stayed here for 3 days.Close to alot of good things.Rock and Roll Hall of Fame15 mins away.Close to good eats.Mariotts are always nice but this is a little nicer.If lucky enough to go to Concierge floor,extra nice....Can make a meal out of the spread.Also pet friendly.
from Detroit, Michigan, United States
Submitted on 29-11-2016
Great place to stay. Hotel, Lobby and rooms, pool are cleaned. Rooms are good size and bathroom are neat and cleaned. Personnel are super friendly from front desk to bar and restaurant. Hotel is right off the freeway (if you driving). Mall and many great restaurants and shops are within 2-4 miles. Dennys is next door and Speedway gas station and mini mart is across the street. They have shuttle to airport and train station if you want to take train downtown or to Browns game. I do believe they h... Read more
from Oahu, Hawaii
Submitted on 29-11-2016
Very disappointing encounter with the tall blond European front desk person. She was totally rude and provocative and should not be in the hospitality business. This hotel attracts alot of families with kids on the weekends. They use the pool and run around the halls. It is not in a very safe area and if you have to park in the back, its kind of scary until you get inside the doors. The breakfast is OK but some of the support staff, like the hostess are not alert. The rooms are generally ni... Read more
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