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The 21c Museum Hotel Cincinnati

Cincinnati, OH, US (CVG)

Hotel + Flight from
Based on 706 reviews
This 4.5-star hotel is within close proximity of Duke Energy Convention Center and Scripps Center.
Room & Rates
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The 21c Museum Hotel Cincinnati
609 Walnut St, Cincinnati, OH US 45202

Make yourself at home in one of the guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include safes and complimentary newspapers, as well as cordless phones with free local calls.

Guest Services and Amenities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness facility. This Neoclassical hotel also features concierge services, gift shops/newsstands, and wedding services. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a 24-hour business center, a computer station, and audiovisual equipment. Event facilities at this hotel consist of a conference center, conference/meeting rooms, and banquet facilities.

Notifications and Fees

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Pet fee: USD 100.00 per room, per stay
  • Pet deposit: USD 100.00 per stay

Based on 706 reviews
from Alameda, California
Submitted on 29-08-2016
I stayed at 21C for three nights and really enjoyed it. Overall, I highly recommend this hotel, but there are a few things I didnt love. Here are my likes and dislikes for this property: Likes: -The rooms are a good size, very clean and modernly furnished. -The air conditioning in the room worked really well. -Their toiletries are Malin + Goetz, which I love. -My room was very quiet even though it was near the elevator. -The staff is very friendly and eager to help. They called the room a lit... Read more
from Seymour, Indiana
Submitted on 02-09-2016
Very nice modern facility. Close to all the activities in downtown Cincinnati. Hotel staff was outstanding! Everyone was so friendly and willing to go the first, second, and third mile to assist. Much appreciated and much enjoyed.
from Bedford Heights, Ohio
Submitted on 06-09-2016
Couldn't have asked for a better stay. Arrived early, but our room was waiting for us. The staff treated us like family, friendliness and eager to please went beyond anything I've experienced. Knowledge of the city (including traffic) was extraordinary.
from San Juan, Puerto Rico
Submitted on 07-09-2016
We first stayed in a 21C hotel in Lexington, Kentucky and we were hooked with the concept and the people just added to the great experience. It is a bonus to stay in a building that has been renovated so beautifully. The museum only adds to the experience. The staff is warm, friendly and extremely attentive to you. The modern room is spacious well thought out and the bathrooms are functional and well laid out. This chain is expanding and will be our preferred hotel.
from Chennai
Submitted on 08-09-2016
I arrived here looking at the Trip Advisor reviews and was expecting something special but was disappointed on day one with the sad room that was provided to me especially when I had booked for a 16 days stay! The room had no natural light, no study table and has poor outlook. After making a request, they agreed to shift me next day. I understand they may be booked fully for a day. However, the front office did not bother to mention that there are providing me with a makeshift room and that wa... Read more
Submitted on 10-09-2016
I travel to Cincinnati for business every month or two, and try to stay at 21C whenever possible. The staff is beyond helpful - always courteous and accommodating. The rooms are lovely (I sleep SO WELL when I stay at 21C!) The space is fantastic, and the hotel restaurant Metropole has a vintage, cozy feel. The style of the hotel overall is also remarkable - both classic and funky. Definitely a great place to stay when in Cincy for business or pleasure!
from Louisville, Kentucky
Submitted on 12-09-2016
Went here for our Anniversary and wasn't disappointed. Great modern art and rooms with fun crazy accents. Fabulous location and the little roof top bar was a bonus. Special thanks to Craig the engineer at 21C who went out of his way to make our trip special!
from Lausanne
Submitted on 12-09-2016
I stayed for 6 nights in this hotel and overall had a great experience. The rooms aren't huge but they have true character, just like the rest of the building. The staff tries to be as helpful as possible and the location is excellent. The cafe on the ground floor is very good - special mention to the outstanding white omelette on the breakfast menu! Tip: for the best coffee in town, just go next door to the art museum.
from Washington DC, District of Columbia
Submitted on 13-09-2016
Upon checking in, the woman helping us, Anna, asked us why we were in Cincinnati. I told her the truth, that we were there for some medical tests on me the next day. She kept smiling, and asked, "Where are the tests?" I told her, and she kindly replied, "Well, I hope they go well, and that you get to enjoy Cincinnati afterward." We went to our rooms, then went to dinner. When we returned, milk and cookies were waiting for us, courtesy of Anna. She (hand) wrote a really nice and sweet message, ... Read more
Submitted on 14-09-2016
I really am glad that we stayed at this hotel but based on the reviews and hype of the 21c chain I was hoping for much more than we received. The room was clean, quiet and well appointed. I was not impressed with any one staff person. I would compare it to the same service that I get at a Hilton Garden Inn. Some things that we requested were not delivered to our room while we were away (ice). Again, glad I stayed but nothing too exciting about 21c.
from Cincinnati
Submitted on 17-09-2016
This is the first time I've stayed here - celebrating a birthday with sisters. The staff goes out of their way to make you feel welcome, special thanks to the night and morning manager on duty, she was excellent. The rooms were beautiful, if a bit small, but nicely decorated and fabulous bedding! Bathrooms were large and clean with really nice towels and amenities. Hotel has nice art gallery and beautiful restaurant. The bar had a very extensive menu and the staff here was very attentive, even t... Read more
Submitted on 24-09-2016
I stayed at the 21c in Cincy while working in the area for several weeks. Upon arrival they could not find my reservation. They lost or stole a package delivered to me at the front desk. In addition, continued to charge my credit card unauthorized charges that were not mine even months later. I had to block my credit card. The rooms were small and had no views but to outside brick walls very dark always. Valet guys were awesome and super nice but front desk hated me because they knew they had lo... Read more
from Richmond, VA
Submitted on 24-09-2016
Pretty cool art throughout -- you'll spot some as soon as you enter the lobby. (The 2nd floor is a gallery...and SEE if you can spot body parts sculpted in the tiles in your room's bathroom. You'll have to look well!) The staff is friendly and serviceable. The suite we stayed in was quite roomy -- #409. (I won't tell you which body parts are hiding in the tiles in the bathroom of this suite!) At night, however, the noise from the street and the restaurant across was a little bothersome until aro... Read more
from Nashville, Tennessee
Submitted on 25-09-2016
You get what you pay for, and you pay a lot to stay in a working art museum. The experience is once-in-a-lifetime for middle classers like my wife and I, and we really enjoyed it. We were treated very well by the staff, who welcomed us in with respectful enthusiasm. The room was great, and we made sure to the watch the 21c Art Channel on the TV. The 21c is in a GREAT location, and we walked all over town with the hotel as home base. They often allow later checkout if you ask, and we did. The e... Read more
Submitted on 27-09-2016
My fiancé and I stayed at 21c four nights in September and the stay was nothing short of amazing. The hotel itself is beautiful and extremely clean. What truly made our trip spectacular was the amazing staff they have there. We were always greeted warmly and any requests we had were graciously handled with a smile. We would like to acknowledge some of the staff that we had the pleasure to meet; Anna, Summer and Taylor at the front desk...David, Brady and Rodney from bell/valet...Leslie from eng... Read more
Submitted on 30-09-2016
This hotel is a lovely place in a great location. The staff here are very attentive and the service is great. It's a fantastic alternative if you're tired of the usual Hiltons and Marriotts. Thumbs up!
Submitted on 04-10-2016
Such a pleasant experience! We were in town for the final Reds/Cubs game of the season. We basically chose this hotel for the location. However, we didn't expect to enjoy it as much as we did. From start to finish the staff was absolutely excellent! The gentleman who checked us in gave us the rundown of the hotel along with some history. He was very knowledgeable and friendly. We felt in good hands. We wound up getting an upgrade to a luxury suite. It's a shame we were only there one n... Read more
from Madisonville, Kentucky
Submitted on 04-10-2016
We had a wonderful time in Cincinnati for a family wedding. The hotel staff was very accommodating for our wedding party and guests needs. The rooms were very comfortable and quiet - in spite of all the noise wedding celebrations can make. The only issue was a few of the guest rooms were not ready at check in due to late check outs - so it made for some stress on guests who needed to check in promptly so they could get ready for the wedding events.
from USA
Submitted on 05-10-2016
Let's begin with our arrival! A lack of a doorman/bellman left us, after a long journey, to fight with two sets of heavy doors and a number of suitcases since we were also transporting work materials. Reaching the front desk, we were greeted by very energetic, yet moderately clueless millennials who gave us a key but neglected to even tell us where the elevators were (behind the gallery door in a hallway), never mind assist us to our room. We arrived on the room floor, found our room, which wa... Read more
from Provo, Utah
Submitted on 08-10-2016
Sorry. Did not really enjoy this hotel. I thought I would, but I didnâ??t. Yes, itâ??s hip. Or at least it is trying very hard to be hip. Location is awesome. Lots of great restaurants nearby and the art center next door is wonderful. Staff was good too. Accommodating. But the building is oldâ??albeit remodeledâ??and noisy. Walls seem paper thin. The air conditioning in my room didnâ??t work right and was very, very noisy every time it turned off and on. I just think for the money, the value isn... Read more
from New York City, New York, USA
Submitted on 09-10-2016
Hip, happening, YOUNG, capable adults man the "front desk" taking care of everything from checking in to handling bags; art gallery setup makes for a unique experience for the historic former Metropole Hotel (the 1919 Baseball tour also stops inside 21c Museum Cincinnati). Luxurious bed and bathroom within admittedly small rooms. Blazing fast internet. "Artistic" bathroom fixtures look wonderful but perhaps do not function to allow for efficient bathroom sink and shower use. An easy recommen... Read more
from Papillion
Submitted on 12-10-2016
I usually don't stay at non branded hotels. However, my stay here was wonderful. It is in the heart of Cincinnati. The hotel is wonderful with all the art it displays. They service is also great. A must stay in cincinnati.
from Philadelphia, Pennsylvania
Submitted on 17-10-2016
Such a neat place - really enjoyed the unique vibe - but for me, the attention to detail won me over. Very clean, very well kept and the staff was excellent. Already recommending this property to friends.
from Seattle, Washington
Submitted on 17-10-2016
I was in town last week for business and stayed at the hotel. The location is great and the people are very friendly. The rooms themselves are tired and in need of refreshing. For what is supposed to be "the best hotel in Cincinnati" the rooms needed fresh paint and carpet. The furniture was a little banged up as well. Overall, for the price, it was a good value.
from Waterford, Michigan
Submitted on 18-10-2016
I won tickets to see Johnny Mathis. My Dad died on Christmas Eve in 1985 and Johnny was his favorite artist. My Mom is 86 and her love for Johnny Mathis stemmed from my Dad. To be honest I planned the trip to C21 because of the location being across the street from the Aronoff Center and my Mom has great difficulty getting around. Two days before we were to leave, my Mom's brother died. Her only sibling and my Dad was an only child. My husband and I talked her into taking the trip to get h... Read more
from tennessee
Submitted on 18-10-2016
We booked last minute and didn't know what to expect as we'd done no research so were very pleasantly surprised with how well located, very cool and arty and fun this hotel was. Everyone was great, the room was quite comfortable and the free bikes to borrow were the best way to spend a Sunday morning!
Submitted on 22-10-2016
I am pleasantly surprised by the facilities and service of the 21c hotel. I always knew it had a great location, good restaurants and large art collections. But it's my first time experiencing its rooms - very clean, new and well-decorated rooms. It has everything you need and the friendly house keepers would hand you high quality dark chocolate in the morning! I love the soft bed and pillows and a large variety of TV channels available. The placement of giant yellow plastic penguins Metropole w... Read more
from Pully, Switzerland
Submitted on 28-10-2016
Clean, truly smiling people at the reception desk and restaurant ( an exception in US) Worth to mention the interesting art collection at second floor ,the excellent restaurant with few, tasty dishes for dinner and a great homemade mousli for breakfast. Worth a stop if you pass by in Cincinnati for business or tourism.
from Danville, California
Submitted on 28-10-2016
Just loved the hotel. Very contemporary, clean and interesting. Location was convenient to walk to stadium and restaurants. Staff was really friendly. Visited rooftop bar for predinner cocktails and cheese plate. Make sure to take the time to visit the artwork on display.
from Dayton, Ohio
Submitted on 31-10-2016
This is not just a hotel, it is an experience. If you love art (and if you want to feel like you are part of an installation piece) and you love luxury hotels with great customer service, look no further! This is, hands down, my favorite hotel experience/stay to date. Food at the Metropole is fabulous! My boyfriend and I ate dinner and brunch there during our stay. Looking forward to returning soon!
from Cleveland, Ohio
Submitted on 01-11-2016
Both floors (1 & 2) are filled with very interesting contemporary art from the impressive info desk held up by thousands of Lilliputians to the arresting, larger than life penguin on the elevator. Takes little more than 30 minutes to see it all so get your parking fee's worth and combine it with the far larger Contemporary Art Museum next door; to the south.
from Los Angeles, California
Submitted on 11-11-2016
I was delighted to find that the 21c Museum hotel actually had an art gallery. The exhibit changes; when I was there it was modern photography, mostly portraits. My room was clean and comfortable and the restaurant was excellent! They had a good wine selection and very interesting food -- one of their specialties is the burnt carrot salad. It sounds bad, but was very good. I recommend trying it. The staff were friendly and helpful and made my stay pleasant. If I had one suggestion, it would ... Read more
from Connecticut
Submitted on 14-11-2016
Superb hotel. Besides the great rooms with all the amenities and a relaxed and competent staff, the hotel has a great modern American Art Collection on the first two floors. It was my first trip to Cincinnati but hope to have other chances to go and stay at this great place.
from Sao Paulo
Submitted on 15-11-2016
It was just for one night in a studio suite,but it was really a remarkable stay!Staff was so nice,specially Amanda and Oona.It was one of the quietest hotel I haver ever stayed!Excellent location:places to visit,restaurants,were within walking distance!And it was a quite good experience to sleep in a modern art museum!!I strongly recommend this hotel for anyone who goes to Cincinatti!
from Corbin, United States
Submitted on 15-11-2016
6th floor king suite, immaculate. Stylish, very clean, well-stocked mini-bar, incredibly comfortable king bed and pillows, large bathroom. Room was a corner room and very quite. We never heard anyone outside the room, above or below us. Fun, interesting hotel. Quirky art pieces. Location is downtown, very nice area. Staff was very nice and incredibly helpful.
from Napanee, Ontario
Submitted on 19-11-2016
I was coming to Cincinnati and it was suggested we stay at the Museum 21C. When I arrived their was a doorman who got my luggage from the cab and opened the door. At first I thought I had gone to the wrong door because the lobby didn't look like your typical hotel lobby. But as I turned to look back to see if I went the wrong girl one of the staff ran over and opened the door to tell me I was in the right place. Seriously, this front desk staff was the best I've ever encountered. So friendly and... Read more
from Geneva, Switzerland
Submitted on 20-11-2016
The staff is very friendly and helpful, and the rooms are very spacious and clean. The location is very good. And the hotel has the little extra of fun design - makes you smile. A recommended stay when in Cincinnati!
from Shelbyville, Kentucky
Submitted on 20-11-2016
Room was not the cleanest - spots on bathroom floor and someone's plastic tag from a new clothing item there when we arrived. Bathroom lights and such were dirty and the walls were a little beat up. Carpeting felt worn and not clean. Heard every door around us closing and everything from the room above us - sound echoing from the bathrooms - toilet seat cheap plastic. No tub, only an average sized shower and bathroom is not luxurious at all - very minimalistic befitting the trendy hotel. B... Read more
from Cambridge, Massachusetts
Submitted on 20-11-2016
This is a hotel experience unlike any other. From the moment you arrive and the staff greet you as themselves - no uniforms, no script, just a genuine sense that they are pleased that you have arrived and they want to take care of you. This is the epitome of a unique space and place and I freakin loved it! All staff - to a person, were kind, gracious, informed and helpful. No pretense whatsoever, just a cool sense of "welcome to our house, we love and we hope you do too". Can't wait to go back!
from Bloomingdale, Illinois, United States
Submitted on 21-11-2016
I turned a recent business trip into a mini-family vacation as well, and found a good deal on this hotel. It probably would not have been my first choice for a family vacation but I'm glad we stayed here. Rooms: 4 stars We had a standard room with two queen size beds. The room offered what you'd expect from a room at this price. Notable call-outs: +high-end toiletries +lots of shelf space in the bathroom +solid wi-fi connection +good insulation (or no neighbors, hard to tell) -touchy mini-b... Read more
Submitted on 22-11-2016
Always a great choice. Nobody does it like 21c. Amazing hotel and the rooms are truly beautiful. Stayed in Luxury suite on 8th floor. Perfect location too. The bathrooms were to me, most impressive. The shower was a pleasure to experience with two different shower heads and an accompanying tub all in the same glass door sealed space. Really first class and the shower's floor tiles and shower walls and bathroom floor tiles, sinks and lighting, are all exceptional and very hip. Marble etc. wow!
from Louisville, Kentucky
Submitted on 26-11-2016
Being native Louisvillians, we've always been a fan of 21c. We were excited to try out their Cincy location and in usual style, 21c did not disappoint. We truly admire and respect the attention to EVERY single detail of this hotel. 21c is well known for unique decor and art. While this location isn't quite as edgy, it is still very well done. Staff members were ALL very cheerful, helpful & made a lasting impression. We opted for valet parking and high recommend due to limited options in do... Read more
Submitted on 27-11-2016
Stayed her for a night back in August of 2016 and it was a great stay. Central location and a really unusual and neat hotel. The room was very good with comfortable beds and good blackout curtains. Great lobby and a good restaurant adjacent to the lobby as well
from Dallas, United States
Submitted on 27-11-2016
Great hotel - the rooms are well appointed and well designed. The staff was extremely attentive. I was in the elevator and the service person on the elevator could see I was in a rush to catch a flight - she immediately asked for my valet number - called for my car while I was in the elevator - as I came down after getting my bags - she had already checked me out - had my receipt along with water in the car and my baby seat which was in the back room. That's Serivce - well done