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Best Western Airport Inn & Suites Cleveland

Cleveland, OH, US (CLE)

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Based on 433 reviews
Room & Rates

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 2 Queen Beds, Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Deluxe Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Airport Inn & Suites Cleveland
16501 Snow Rd, Brook Park, OH US 44142

Rooms
Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Dining
A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

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Know Before You Go

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75.00 per pet, per stay (maximum USD 100 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 433 reviews
from Tucson, Arizona
Submitted on 28-04-2016
Very clean and very pretty rooms. Price is great . Free shuttle service from the hotel to the Cleveland airport. Parking while traveling is also available which is great. Restaurants next door and across the street were very convenient. Located right off the highway but still very quiet inside room. Will for sure stay again.
from Phillipsburg, New Jersey
Submitted on 19-05-2016
This hotel is beautiful. It has a nice location ride of the highway and only a few minutes right outside cleveland. Rooms are nice and spacious, The breakfast is wonderful. Front desk service is superb. Only downside is that there was no hot tub in the pool area.
from Pleasant Hill, California
Submitted on 22-05-2016
Stayed here 2 nights without being told the hotel was under construction. Lobby area all torn up so pretty dusty & dirty. No o e bothered to clean out elevator. Construction went on from 10-7 daily. Our rooms were on the side of hotel where all windows were covered with a film that would not let you all see outside. We were told that it was because the neighbors next door didn't want hotel guests looking into their area. Day 2 I left at 9 returning at 3 and my room had not been cleaned. Their ... Read more
from Greenfield, Indiana
Submitted on 22-05-2016
The hotel was under construction during our 2 night stay. That did not detour us from having a great time, The staff showed us superior customer service and made us feel right at home. We enjoyed the pool and our room. We will stay here in the future and recommend them to our family and friends!
from
Submitted on 25-05-2016
Construction was an unwelcome sight, although the desk clerk said there was a notice on their website. The front desk responded promptly to my 9:30 p.m. complaint about construction noise. Room worn; unusual odor; one now-dead spider.
from
Submitted on 31-05-2016
Very happy with the stay. We always love a hotel with complementary breakfast and free airport shuttle. I left with an early flight before the breakfast started in the cafeteria. The front desk was nice enough to provide each one of us with a "grab-and-go" bag - how considerate of them! Will come back again when we have conference in Cleveland next time!
from
Submitted on 01-06-2016
The hotel is exactly what one would expect for $55.00 per night. Pretty crummy, but dirt, and I really mean dirt cheap. No food, no vending machines, no nothing and a very dangerous neigborhood. I always carry a gun so no big worries on safety. No food or restaurants in neighborhood. The shuttle service was like a roller coaster to and from the airport. Not only was the bus falling apart, but the completely un-maintained Cleveland streets made it a real adventure. The pot holes could swallow... Read more
from Cleveland, United States
Submitted on 02-06-2016
Renovations make it hard to give it a better rating. The room was clean, but the hallway was cluttered with tools and the stairwell near our room was propped open with a bucket.. No sense of security. Hotel charged me for my room after I had reserved the room with rewards points. Staff unable to refund without approval, even though I could prove it was paid by rewards points. Disappointed.
from Thornhill
Submitted on 02-06-2016
We were on a driving vacation and decided to stay here. It is a little out of town but the area is nice and the hotel was a pleasant surprise. We were upgraded to a suite which was wonderful. The hotel staff was very helpful and the new manager came around at breakfast to speak with everyone. We would consider staying here again if we were in the area.
from Chippenham, United Kingdom
Submitted on 11-06-2016
From outside the hotel looks dated and small. The arrival at Reception is then a surprise. The area is bright, fresh and welcoming. The rooms are reasonable for the price but I was a little surprised to find that the window is a White frosted glass. So I could be anywhere, including 300ft underground with a light outside. If you suffer from claustrophobia then maybe you need to avoid this. Breakfast was of the normal standard with this level. It's included in the price and most basic opti... Read more
from VOWINCKEL
Submitted on 14-06-2016
Rooms were clean, breakfast was good, and the staff was very helpful, especially when we became lost at the airport and couldn't find the shuttle pickup. It was midnight when our plane arrived and needed to be picked up. We had to call the desk several times and the shuttle driver even came looking for us, bless his heart, not sure many drivers would take the time.
from Madisonville, Texas, United States
Submitted on 15-06-2016
Stayed here for our sons wedding, rooms were very nice and clean. Breakfast was lacking but there was a Bob Evans across the street. Manager was very cordial and helpful. The pool and workout area were nice. It is close to the airport without the noise. We would stay here again.
from Cudahy, United States
Submitted on 15-06-2016
I usually go to BW first for reservation. They are great value and offer attractive pricing. Discounts for various groups I belong to and one of them usually qualifies. Great quality, good pricing, nice amenities. My go to first choice.
from Pittsburgh, PA
Submitted on 20-06-2016
This hotel feels a little dated and worn, but in the areas that really matter to a guest's experience, it was great value. The beds were comfortable, it was quiet on a Saturday night, and the front desk was helpful. The room was spacious. We had two queens, the baby's pack-n-play, and still plenty of room to walk around. I wasn't wowed by the hotel's outwardly appearance, but I'd recommend it for a night or two if you want somewhere clean and safe to stay. There's also a Bob Evans directly acros... Read more
from
Submitted on 26-06-2016
They were on the middle of remodeling, but they made it as comfortable as possible for guests. Our room was quiet, comfortable and clean. We appreciated the mini fridge in the room, so we could keep our water and sodas cold. Everyone was friendly, the manager walked around at breakfast talking to guests, which was unexpected. He made a point of greeting everyone everyday. Breakfast was standard continental food, but everything was fresh and stocked and the coffee fresh and hot. Going back again ... Read more
from Van Meter, Pennsylvania, United States
Submitted on 27-06-2016
We stayed for a total for 4 nights and it was pleasant. The staff were nice and the hotel was clean enough. I would stay again for the price I paid. They ran out of toilet paper and I had to get my own or have nothing so that was a surprise. Other than that it was a good experience. They made great recommendations, it was a good stay. I'll be back next year.
from Columbus, Ohio
Submitted on 27-06-2016
This hotel was wonderful from the moment we checked in. The staff was cordial and helpful. The bed was a little high especially for the 2 seniors that traveled with us, but once they got into the bed...they loved it and I did too. The morning breakfast room was well maintained by a solo person who kept everything replenished quickly and in good taste.
from Milwaukee
Submitted on 28-06-2016
Nice hotel. No problem with the staff. Conveniently located near the airport with a shuttle service. I appreciated that the shuttle was willing to take me to the rental car area of the airport. Only complaint I had was that the air conditioner smelled when it was running. It made the air in the room smell impure. Lots of dust in the vent part of the unit otherwise the rest of the room was clean and in working order.
from
Submitted on 30-06-2016
All staff members were very pleasant, our rooms were clean. The beds were hard, which I'm sure some people like, I prefer a softer bed. My granddaughter left a small teddy bear there, my daughter called about it the next day & was promised it would be sent back to us. Three phone calls & 11 days later, they shipped it overnight FedEx with out asking or confirming overnight shipping rates with us, so not only did we get the bear back, my daughter was charged $96.00 by FedEx for overnight shipping... Read more
from Mesa, United States
Submitted on 30-06-2016
When we first go to the hotel we had no idea how to get into the lobby. It is in the back of the hotel and not labeled. We had a suite and it looked like a run down apartment. It was dark and outdated. The pictures on the website are nothing like the hotel. The breakfast was good, but the room was tight. I like Best Western, but this one needs a bad makeover.
from Atlanta, Georgia
Submitted on 06-07-2016
Good experience. We didn't get into the Cleveland Airport until midnight and after a long day, the Best Western shuttle was there waiting for us as soon as we called. The following morning, the driver took us directly to the rental car facility and we were off. Perfect airport location with an extremely friendly and helpful staff.
from Rockville, United States
Submitted on 07-07-2016
This facility had a high quality of services. I could charge two cell phones, watch TV, sleep comfortably, with a self-service room for breakfast. It was miles from downtown, but near the expressway that took us quickly to our destination, the Rock and Roll Hall of Fame.
from
Submitted on 11-07-2016
The staff is really nice and so are the rooms but the breakfast could use a little work. The pool area was really nice but lacked a hot tub but the nice hot shower done okay to replace it I liked the area the hotel is in also close to a lot of things to do
from Salt Lake City, United States
Submitted on 13-07-2016
We arrived to Cleveland and the Best Western about 2 a.m. We were picked up at the airport. We had trouble finding the pick-up location but the driver waited for us. Our room was very nice and the breakfast was wonderful. Many choices, all good.
from El Paso, United States
Submitted on 15-07-2016
Hotel was selected because I needed to stay near airport with a hotel that has a 24 hour shuttle service. Although this hotel did not have vending machines they sold canned soft drinks for $1.and gave bottled water away. The WiFi speed seemed fast enough for my needs. The breakfast was very good, and the hours it was offered was adequate.
from
Submitted on 17-07-2016
Stayed the night on Friday the 15th. Was a one night stay, went to see Seinfeld and didn't want to drive the 2 hours back home. Everything was perfect. The lady checking us in was nice and the bed was comfortable. Would definitely stay again
from Rolling Meadows, Illinois, United States
Submitted on 17-07-2016
Delivered what I reserved, no issues with late arrival Breakfast buffet was good . Convenient location to cleveland and sites. Room was exceptionally clean and there were enough linen for the pull out bed.
from Washington, DC
Submitted on 18-07-2016
Every hotel gouges the public during big events, so no surprise there. But if you are going to charge 4 or 5 times the normal rate during the Republican convention, you can at least provide a few upgrades. This hotel is fine for $60ish a night, but when people are paying hundreds, you could at least fix the equipment in the fitness room, do a better job on breakfast and provide a little more maid service. The fitness room is sub par to start with, but even with that, half the equipment is bro... Read more
from
Submitted on 25-07-2016
I hate staying in hotels because I always find something that wasn't cleaned to my satisfaction, but this hotel was very clean and well kept. The cleanliness made for a very pleasurable stay. The breakfast was very nice (typical make your own waffles, toast, bagels). The pool was a little cloudy, and small, but it was the ONLY thing that I could find that was less than satisfactory.
from Rantoul, Illinois
Submitted on 30-07-2016
Stopped here on our way to Vermont. Arrived late. Friendly staff on arrival. 2 bed queen suite with a pullout couch was very spacious and pet friendly also. Very comfortable beds and nice breakfast offered in the morning. Very much recommended.
from Cleveland, Ohio, United States
Submitted on 01-08-2016
Overall good experience, except for breakfast. Get down there 30-45 minutes before it closes to make sure you get all the options as the other guests received. Most of the breakfast was put away and being put away as we filled our plates, milk was empty, coffee very watered down, and fruit was not restocked. Employees then started coming in and getting food from the kitchen that had been put away so we weren't able to choose from it like we should've been able to. Left us with a very very unhapp... Read more
from Middleville, United States
Submitted on 08-08-2016
This hotel was not clean, the pool was the worse and the pool restroom was dirty with t.paper strewn about. Spills on the floor for 2 days and very little poolside chairs, ect.. Even my 3 year old noticed.
from
Submitted on 08-08-2016
This hotel was just off the freeway which I appreciated. The room was clean, which is my main concern and priority. We had plenty of space. I did not have any problems other than no juice for breakfast, which really isn't a problem. I was quite satisfied with our stay here
from
Submitted on 09-08-2016
The Best Western Cleveland Airport is a newer looking property with the features you'd expect, but nothing to take it to the next level where we would commit to staying again without trying other options first. The room was clean and well maintained. We were in a kitchenette suite, which was excellent for the small family gathering we met there for. Our biggest disappointment was in the service. While our check in experience was good, we had issues after that that were unresolved. Upon checking... Read more
from Peoria, Arizona, United States
Submitted on 10-08-2016
Very nice hotel, conveniently located near the airport. We arrived late on Thursday night/Fri am and were able to get to the hotel very quickly. Very nice comfortable beds, large spacious room with sitting area and mini kitchenette. Friendly nice staff and a good ,hot expanded continental breakfast in the morning. Only problem was very limited parking, all full by the time we got there and they had a section partitioned off for a bus, We had to move the blockade and park in the lot because ... Read more
from Portland, United States
Submitted on 14-08-2016
Very nice, clean hotel! Staff was friendly and efficient, WiFi worked wonderfully. Nice selections at AM hot breakfast. We were flying out of Cleveland and found that we could pay a little extra to keep our car at the hotel and take their shuttle. Such a bonus! Such a value! They took us right to our airlines door and picked us up there too! Our economical and very convenient airport connection! We'll definitely be back and we will spread the good word!
from Brook Park, United States
Submitted on 15-08-2016
Hotel was in a great location and was less than a few minutes from where I needed to go. Room and staff were very nice and the breakfast was set up very well. It was easy to drive in and out of the hotel with very minimal traffic blocking us in. The shuttles to the airport were very nice to have.
from Port Matilda, Pennsylvania
Submitted on 31-08-2016
Took an annual trip with my brothers-in-law, to see a couple ballgames and visit the Hall of Fame. We were a little worried about staying downtown, and the cost/return factor seemed good with the BW. Plenty of parking, very close to the airport (less than five minutes even during rush), and centrally located to plenty of shopping/dining. We found it the perfect location, as we could be to Progressive Field (and the HoF) in roughly half an hour, parking lot to parking lot. We also visited Akron... Read more
from La Crosse, Wisconsin
Submitted on 01-09-2016
I like the Best Western chain, but I realize that I must like the Best Western PLUS as opposed to the regular Best Western. We were very frustrated that our key cards to our room kept not working. We had to ask the front desk for help at least 5 times during our stay. The staff were very pleasant, but I felt bad for them as they were obviously understaffed. We didn't require daily housekeeping and the staff was very respectful to our "Quiet Please" door hanger. The free hot breakfast was very go... Read more
from Fullerton, California
Submitted on 06-09-2016
This was a great hotel close to the airport. We arrived to Cleveland too late to pick up our rental car. This was the only hotel I called that had a 24 hour shuttle. The shuttle arrived at 1 am to pick us up. Front desk staff was friendly. We booked through Expedia and only king rooms were available, however the hotel accommodated us with double queens when we asked. Breakfast the next morning was a pleasant surprise. I expected continental at best, so was happy to see fresh scrambled eggs, saus... Read more
from
Submitted on 07-09-2016
Stayed here while going to a couple of Cleveland Indians baseball games. Since Progressive Field is right next to the highway and so is the hotel , it was only about 15 minutes from parking to the hotel. Good breakfast. Friendly staff. There was a lack of stairs to access the 2nd floor. Good value hotel.
from Bowling Green, Ohio
Submitted on 07-09-2016
We were able to get a room at this property for under $100 which seems good for Cleveland. Our room was clean and comfortable. The bed seemed new and was medium firmness. We had a fridge and a microwave. The bathroom was clean and the room was big enough that we had room to move around. The only issue was that the room was either freezing or humid..there was not much in between. The front desk staff was friendly and Edna, who oversaw breakfast was very helpful and cheerful. We will stay her... Read more
from Casa Grande, United States
Submitted on 16-09-2016
The hotel was clean. The staff was helpful. It was close to several places to eat. Bed was comfortable. Proximity to airport was great. Very good about picking up clients and delivering to the airport.
from Atwater, Ohio
Submitted on 23-09-2016
We've stayed here in the past and will definitely stay here again. We used the park and stay and we not disappointed. The shuttle was waiting for us both going and coming. Everyone was very helpful and we would highly recommend this hotel. our favorite place to stay & park. And yes they are walking distance to two great places to eat. Room clean and comfortable.
from Saco, Maine
Submitted on 28-09-2016
The front desk staff were very nice and helpful. We enjoyed nice conversation with them. Many laughs. Pool could have been a little warmer. Beds were not soft. Would go back if we are ever in the area.
from Fife
Submitted on 07-10-2016
The room was a much needed relief from the humid heat outdoors. It was clean, spacious (it was just my husband and I), and conveniently located. We had a long weekend of family obligations mixed with playing tourist at the Rock and Roll HOF, NFL HOF, and meandering through Cleveland. We were within a quick drive from everything and didn't have to pay the "in the city" prices. The staff was very helpful with directions to local grocery stores, gas stations, and extra pillows for the room.
from Barrie
Submitted on 11-10-2016
Stayed for the night for a sports weekend. It was the most reasonable price for accommodations that weekend. Easy to access from freeway, good parking and area is good. Rooms were clean and the staff were accommodating thanks for the early check in being allowed cause of the early start of the baseball game. Pool area was good. Typical hotel breakfast fare.
from London, Canada
Submitted on 13-10-2016
Very good service and very helpful staff, WiFi was available, parking was free, shuttle bus service - close to shopping, transit service, all breakfast services which was perfect, overall a very good experience and I would go back - it is right off the highway which made our travelling so much easier.
from
Submitted on 14-10-2016
Stayed for 1 night. Rooms are very large and decent bed sizes. Large bathroom. Very quiet and clean. Staff very friendly. Great little breakfast set up with both hot and cold food. Deff recommend for Cleveland airport stays.
from montpelier, United States
Submitted on 14-10-2016
We stayed the night and the beds were very comfortable and had plenty of pillows,. They were having work done on the outside the detracted a little from the looks and also the people sitting around on the curbs outside smoking. But otherwise we were quite satisfied.
from Youngstown, United States
Submitted on 17-10-2016
Very nice hotel. clean. rooms are great size. Breakfast was good..Very convenient to airport. Remodeling now so will only be better. Beds were very comfortable and rooms are clean . Great value for a hotel stay
from Houston, Texas
Submitted on 19-10-2016
I was pleasantly surprised, large comfortable queen beds, great bathroom, power shower, great internet, swimming pool was added bonus, great friendly staff, great location, quiet rooms. A little more costly due to change in £-$ rates, but just so comfortable.
from
Submitted on 25-10-2016
We just stayed one night. King room, the bed was VERY comfy (and clean!!)! plenty of pillows, and the bathroom is really big, I wish I had stayed longer so I had a reason to do my hair and make-up in there! haha. Only complaint would be that you can hear people out in the hallway, which means they can hear anything from your room too... We didn't get to use the pool but that was b/c I forgot my swimsuit. But, such a nice Establishment, I guess the prices could be a bit lower. But, it wasn't to... Read more
from Cleveland, United States
Submitted on 25-10-2016
Staff was friendly, at check-in and check out. The rooms are very clean. I asked where the closest mailbox was and the receptionist offered to mail out my letters for me. At check-out they offered to go bags.
from Green Cove Springs, Florida
Submitted on 31-10-2016
Our room had a some what loud refrigerator. We notified the front desk and they immediately changed our room. The staff was very pleasant, especially the breakfast personnel. Very pleased with this hotel.
from
Submitted on 01-11-2016
When making the reservations I called the front desk of this hotel to assure the reservations were proper and we could be having the stay we hoped for, comfortable! Next I wanted a suite with a connecting room or across the hall. We were traveling as a family with a 9 month baby that we wanted to be close by. AND we wanted smoke free rooms! First I was told they had just remodeled and had the pillow top mattresses like the ones used at the BW Plus. And since the remodel the entire hotel was smo... Read more
from Brookpart, United States
Submitted on 04-11-2016
Apparently expecting quiet to get some sleep from traveling can not be expected at this dump because renting rooms out for Halloween parties is completely acceptable here. Singing, yelling, slamming of doors, crying, whimpering, dinging of the elevator all night, people running up and down the halls screaming and fighting... and each call to the front desk was just them lightly knocking on their doors asking them if they "could quiet down a bit." A bit?! I threatened to call the police and STILL... Read more
from Howard
Submitted on 06-11-2016
First impressions do count in this case. April at the check-in was so helpful, she even printed a map to help me with my question. Our room was clean and well decorated. The whole motel was clean and nice. The breakfast was great as well although the room was small and crowded. We will definitely stay at this Best Western again if we are in the area.
from
Submitted on 14-11-2016
This is truly the best place to start a vacation, location is great. Best shuttle service ever. And you can leave your car in a safe place for two weeks. Great easy check in. The only bad thing was the stains on the carpet in our room.
from Washington DC, District of Columbia
Submitted on 20-11-2016
This hotel has been renovated within the last year, so it matches up with any slightly more expensive hotel in the area. The staff was friendly and helpful, and it's only 5 minutes from CLE by the FREE shuttle. They'll take you to and fro the airport (since there's a Rapid station IN the airport) as much as you want.
from
Submitted on 21-11-2016
Newly remodeled in a very nice decor. Staff was friendly, efficient, gave great service. Conveniently located to airport and all of the Cleveland area. We stay at Best Westerns frequently. They are always good hotels. This one was excellent!
from Washington DC, District of Columbia
Submitted on 04-12-2016
I stayed at the Best Western Airport Inn for a weekend trip to the Rock N Roll Hall of Fame. Both the arrival and departure shuttle experience from the airport was top notch - staff was friendly, personable, and went out of the way to make you feel welcome by making small talk, offering directions, etc. The bed was a bit firm, but comfortable. Everything in the room was in top working condition, it was clean, and quiet. There were several outlets and USB ports right next to the bed. For lun... Read more
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