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Hampton Inn & Suites Cleveland-Beachwood

Akron, OH, US (CAK)

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Based on 604 reviews
6 story gorgeously appointed building.
Room & Rates

1 KING STUDIO SUITE SMOK

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, LAPDESK-CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1 KING BED NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1 KING STUDIO STE NONSMOK

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, LAPDESK-CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1KN MOB/HEA ACC RIS STU NS

VIS FIREALRM/DOOR/PHN ALRT/SOFABED, MICROWV/FRIDGE/HDTV/FREE WI-FI/HOT BFAST
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1KN HEARING ACC STUDIO NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/HDTV/FREE WI-FI/HOT BFAST
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1KN MOB/HEA ACC TUB STU NS

VIS FIREALRM/DOOR/PHN ALRT/SOFABED, MICROWV/FRIDGE/WETBAR/FREE HI SPEED/HOT BFAST
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1 KNG HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FREE HI SPEED/FREE HOT BREAKFAST
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1 KNG ACC ROLLIN SHWR NS

MICROWV/FRIDGE/WET BAR/HDTV/FREE HI SPEED, FREE HOT BREAKFAST/LAPDESK/WORK AREA
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2 QNS HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HI SPEED/FREE HOT BFST
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2 QNS STUDIO SUITE SMOKING

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, LAPDESK-CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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2 QNS STUDIO SUITE NONSMOK

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, LAPDESK-CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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2 QUEEN BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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Hampton Inn & Suites Cleveland-Beachwood
3840 Orange Place, Beachwood, OH US 44122

welcome to the Hampton Inn & Suites Cleveland/Beachwood. The Hampton Inn & Suites® hotel in Cleveland/Beachwood sits just outside Cleveland's downtown in the tranquil suburb of Beachwood. There, guests to our hotel in Cleveland will find elegant residential neighborhoods and amazing museums. Music fans will love the Rock and Roll Hall of Fame and Museum, and roller coaster enthusiasts will adore the nearby Geauga Lake Amusement Park. Near our hotel in Cleveland, you'll also find two fantastic, upscale shopping malls: Legacy Village and Beachwood Place. And once you're done shopping, it's just a short drive to the area's championship golf courses, wild theme parks and excitement of the downtown area. So come check into the Hampton Inn & Suites hotel in Cleveland/Beachwood. You'll soon find that our area of Ohio is where posh shopping meets family fun. services & amenities Here at the Hampton Inn & Suites Cleveland/Beachwood, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 604 reviews
from Mount Pleasant, Michigan
Submitted on 19-05-2016
Was in town for an NCAA basketball tournament weekend at JCU. Great location to get to JCU easily, good price, nearby to a great breakfast (original pancake house), a nice hibachi place (Wasabi Japanese steakhouse), clean, etc. And they have a decent, reasonably priced breakfast and menu in the hotel. Small pool and fitness room, but it wasn't crowded even though a weekend.
from Grandville, Michigan
Submitted on 21-05-2016
Taylor at the front desk and the GM were wonderful! We were having an issue with at check in but they went out of their way to help us. It was such a relief since I was there to go to the Cleveland Clinic. It's a beautiful hotel, great breakfast, close to many restaurants. Only downside was no fridge in the room, and dusty. Yuck!! Otherwise is was great!
from Columbus, United States
Submitted on 22-05-2016
The Queen Beds needs replaced so badly....the mattresses are extremely too soft and were slanting downward at the head of the bed. We had to sleep with our heads at the foot of bed for support. The guy at the front desk said they had replaced all of their King mattresses but hadn't got to the Queens yet.
from Deferiet, New York
Submitted on 24-05-2016
Service was very good and my room was clean. You can walk to a couple places to eat or a quick drive gets you to others. For business trips this is a good place to stay. Lots of side streets for walking or jogging.
from Mendon, New York
Submitted on 25-05-2016
We stayed here 2 weeks ago and my daughter left her necklace on the bathroom counter. Shame on us for not taking one more look through the room before we left! We realized what happened the next day and called to ask if it was found. We were told no. Called 3 more times over the next 2 days to see if it had shown up. Each time we were told no. Called again and was told that the manager of housekeeping and the manager of the hotel would call us. No one has called us back. Very disappointed ... Read more
from Buffalo, New York
Submitted on 31-05-2016
Only negative is there is NO sound barrier for hallway noise, but that's not unique to this hotel. Great pool area, for an indoor pool it was very bright and pleasant with all the windows. Great breakfast options. Super comfortable beds. Thermostat controlled heat/cool-not a "window" unit. Easy access right off highway and walking distance to plenty of restaurants.
from Kanata, Canada
Submitted on 02-06-2016
Overall 9/10 - really good place to stay: Cost was in budget, really good staff and accommodation was great. No complaints :) Would recommend to other people and stay again. Everything worked, internet was fine etc and staff friendly.
from Rankin, Pennsylvania
Submitted on 03-06-2016
This was our first visit to this Hampton Inn and we were very pleased with our stay. The hotel is in an excellent location in Beachwood, Ohio, just off of I-271, which made travel on our vacation easy. The hotel was very nice, and is kept very clean. The staff was friendly and helped make this an enjoyable stay. We really enjoyed the breakfast, and there were different choices available on different days. The room itself was very spacious and the beds were comfortable. We definitely got a ... Read more
from Los Angeles, California
Submitted on 04-06-2016
I come to this hotel once a year to vist family in the area. Always look forward to staying here because I know what to expect. It's like a home away from home. Rooms are always clean and the staff that work here are always nice and helpful. The free breakfast in the morning is great and can't go wrong with the unlimited coffee in the lobby. I look forward to staying here again next year.
from Charlotte, North Carolina
Submitted on 05-06-2016
Convenient location. Comfortable, clean room. Ample breakfast choices. Will stay there again for sure. We have family to visit in the Beachwood area occasionally and the proximity to them, the highway and shooing/restaurants was ideal.
from
Submitted on 13-06-2016
Before I even checked in this hotel went above and beyond. I came in for a funeral and as luck would have it my car died literally as I was pulling into the parking lot. I was concerned that I would be late for the wake, so the employees at the front desk gladly took my keys and called a tow truck while I had a family member pick us up and take us to the funeral. The hotel staff offered a bereavement discount for us without asking and was extremely kind throughout our stay. We were always greete... Read more
from
Submitted on 13-06-2016
I was very pleased with the cleanliness of the hotel, the rooms and the pool area. The continental breakfast was really nice and the rooms are excellent. I will always try to stay at the Hampton Inn. I would stay here again.
from Wautoma, United States
Submitted on 14-06-2016
This place was top of the line. Fresh, new, and next door to a Bahama Breeze restaurant (one of our favorites). On our way to a family memorial service, it truly perked us up to spend the night on the road enjoying ourselves and forgetting our cares. We're experienced travelers in the U.S., and have gravitated toward Hampton Inn & Suites largely due to the comfort of their beds. But we also appreciate their cozy lobbies and breakfast facilities, pools, bathtubs, wireless service, TVs, refrigs ... Read more
from Columbus, United States
Submitted on 16-06-2016
Friendly staff welcomes you in the door. And always have a smile whenever you see them. Complementary breakfast is always hot and ready a d with a variety of options. Wifi is very easy to connect to and is strong enough to work on. I wouldn't recommend trying to stream anything though. Also plan on eating out or have snacks that are non-perishable ad not all rooms have a fridge.
from Cincinnati, United States
Submitted on 21-06-2016
Cleanliness and comfortable beds were as expected in a Hampton, but, room was too small, more like the cheaper motels offer. Breakfast is one of the better I have seen. No microwave and refrigerator was a disappointment. A nice restaurant "Bahama Breeze" next door. Did not have time to explore the surroundings, but, did not see much driving to the place.
from Beachwood, United States
Submitted on 26-06-2016
Even though the company I work for has a corporate rate, I was charged a higher rate. When I called to see if this could be resolved, I was told NO. The person I spoke with said that they cannot go back and make corrections to a past reservation/stay. Their nightly rate is ridiculously expensive and not worth the price. I will be using a different hotel in the future.
from Franklin, United States
Submitted on 27-06-2016
Almost everything was great, one little hiccup but we resolved that quickly. When we arrived we were offered fresh cookies to snack on while heading to our room. We were pleasantly surprised when we got to the room, very spacious. In the morning we headed down for breakfast and enjoyed the wide variety of options, all of which were great. Cereal, make yourself waffles, eggs, biscuits and gravy, sausage..... You name it.
from Fort Pierce, United States
Submitted on 28-06-2016
This property has the best staff, they're professional, friendly and always had a positive attitude. The rooms were clean and spacious. A great location, I was close to shops, Restaurants and entertainment but yet peaceful in the evenings. You will not be disapointed.
from Pleasant Lake, Michigan
Submitted on 29-06-2016
Everything was perfect! Excellent accommodations, friendly, helpful staff and a great location. I can't think of anything that would make it any better. Excellent breakfast, which was very well attended and the breakfast area was kept very clean. And the beds were super comfy!
from Toledo, United States
Submitted on 29-06-2016
Everything was good at this hotel. The breakfast buffet had a lot of variety. I can suggest the only downfall was the loud air conditioning unit. It made it hard to sleep when I could hear the units from the neighboring rooms.
from Columbus, Ohio
Submitted on 02-07-2016
I ended up staying at this hotel as I wanted someplace not downtown Cleveland (since my client was in the suburbs) and this location was great. The hotel was out a little bit from "civilization" by 3-5 miles but there was a few restaurant choices. I ended up getting to the hotel late due to travel delays and the gentleman at the front desk was very understanding, helpful, and friendly (which I needed). It was pretty much an in-and-out and it worked great for me. A complimentary breakfast whi... Read more
from anaheim
Submitted on 04-07-2016
We stayed here one night. This was the only hotel in the 16 days of traveling, where the front desk called us after 15 minutes after we went to our room, to ensure all our needs were met. The breakfast was great, variety of choices and served at appropriate temperature. If I go to Cleveland again, I would stay here.
from Markham, Canada
Submitted on 05-07-2016
Very pleasant accommodations as all Hampton Inns are. Easily accessible. Right by the interstate. Somewhat central, as we less than 10-20 mins away all the points of interests. If the pool was outdoor, that would be even better (weather permitting).
from Livingston, Tennessee
Submitted on 06-07-2016
Very clean large room, good price, friendly service. Breakfast was excellent and fresh, constantly being checked, great for our family. Location was good, a little tricky getting off the interstate, just follow your GPS. Restaurant within walking distance.
from
Submitted on 10-07-2016
We usually love the Hilton chains because you know exactly what you are going to get. The room was great but the sheets were not soft. But what really aggravated me, and I don't ever write negative reviews, was that I called about 10 hours after checkout, realizing that I forgot my $100+ bathing suit on the back of the bathroom door and was told that they threw it away!!! What!?!? I am an Honors member and they obviously have all of my contact information and I would have paid to have it sent ba... Read more
from Thomaston, Georgia
Submitted on 11-07-2016
Incredible staff. Clean and comfortable rooms and the perfect location for our family reunion. Everyone from the front desk to the kitchen team and housekeeping for phenomenal. The price was good and I will surely consider returning
from Harrisburg, Pennsylvania
Submitted on 13-07-2016
We were in town for a family reunion. This hotel was in a great location, right off highway 271, with easy on and off access. Restaurants were literally outside the front door. Very close to shopping shopping.
from Birmingham, Alabama
Submitted on 14-07-2016
We had a family of 36 to visit Cleveland for my aunt's 90th birthday. We were quite please with the quality of our stay. We will definitely return to this facility again. I will personally recommend this hotel to others.
from Pittston, United States
Submitted on 18-07-2016
It was the second stay in five days at this hotel and was even better than the first. This time I had two bed room which was larger and better furniture and amenities than did my king size suite in the previous stay. The staff of this hotel is very friendly and helpful. I will stay here in the future and would recommend this hotel to family and friends! ,,
from
Submitted on 19-07-2016
Defintely would stay here again - staff were great! Breakfast was fresh and well prepared for demands of children appetites. Very clean and updated in appearance. Parking lot safe, well lighted. Pool and fitness room were well maintained.
from
Submitted on 24-07-2016
Stayed at many Hampton Inns as it is usually a good hotel for families. breakfast was not up to standard, eggs shouldn't taste like that. the eating area is the whole lobby area, there's no separation - you have to walk through the craziness every morning. kids enjoyed the pool but it looked murky, couldn't even see the bottom. stayed for baseball tourney.
from
Submitted on 27-07-2016
My husband and I stopped here in the way to NY as it was kind of a half way point for us. We didn't arrive until a little after 1:00 and the only room left was a smoking room. I am a smoker, and I have never wanted or requested a smoking room as they usually stink! However, I was pleasantly surprised when walking into this room as it didn't smell (my husband does not smoke and agreed) it was clean and comfortable! My husband went down for breakfast at 6:30 am and was disappointed as the brea... Read more
from Columbus, Ohio
Submitted on 27-07-2016
All the sites in the Hilton chain at which I've stayed have cosistently provided very good accommodations -- clean everywhere, friendly and efficient staff, and stylish decor. This site was no exception.
from Columbus, United States
Submitted on 27-07-2016
Very clean and accommodating! Coffee in the lobby is a plus! I would always choose a Hampton over any other hotel. Our room was right off the elevator but still very comfortable and not extremely noisy. Very convenient as it is right off the freeway.
from Tomball, Texas
Submitted on 28-07-2016
Nice location convenient to the highway and mall. Very comfortable and clean rooms. Enjoyed the complimentary breakfast and grab n go snacks. Staff was on hand at check out to make sure you had a great stayear or answer any questions about stay.
from Chattanooga, Tennessee
Submitted on 30-07-2016
Very pleased with this Hampton Inn. It is a updated and well appointed property with an extremely helpful and pleasant staff at check in...and cookie & water. I felt like a welcomed guest. Every visit to the lobby I found happy people and a kind greeting. The room met every single important point for me: It was quite, the room darkened well, it was spacious, immaculately clean and the bed was very comfortable. I was completely satisfied and completely ready to stay again on my next visit to th... Read more
from Chandler, Arizona
Submitted on 01-08-2016
We stayed at this hotel for one night. Upon check-in the staff were friendly. The rooms and bathroom were clean. The breakfast was standard Hampton Inn breakfast. The only negative that I can think of is that the elevators were really slow compared to other Hampton Inn's that we've stayed at. But this isn't deal breaker and we will definitely consider staying here again if we are the area.
from Rochester, New York
Submitted on 02-08-2016
Clean, comfortable, good value, swimming pool, great complimentary breakfast, easy check in and check out, complimentary wifi, nicely decorated rooms and dining area, convenient to high quality retail stores.
from Dayton, Ohio
Submitted on 08-08-2016
We come up to Cleveland Clinic a couple of times a year. Do not like staying in the city. This location is ideal. The place seems new or newly renovated. Best beds we've had of any brand. Bright and clean throughout. Staff was friendly and helpful. Gladly moved us to a room opposite the traffic side.
from Montpelier, Ohio
Submitted on 08-08-2016
Beds are comfy and the room was clean. Pool was nice . We enjoyed our get away . The breakfast was a normal breakfast . They also have a great dining hall and commons area. Staff was helpful. My back didn't hurt when I slept on the beds . That's a plus right there
from Columbus, Ohio
Submitted on 08-08-2016
We were in Cleveland/Beachwood for a British Car show and arrived the night before. We stay at Hilton properties when we can and always have a good experience. This Hampton is well maintained, clean and the folks there were very friendly. Twice during our stay, we came across some of the hotel staff and they were very friendly. There are about 8-10 hotels at this interchange (Chagrin Rd) so you have multiple choices, but the Hampton is always a good choice.
from Ottawa, Canada
Submitted on 13-08-2016
My partner and I were on route to Peoria, Illinois from Ottawa, Ontario Canada and we had hit our driving stopping point around Cleveland, Ohio on 29-Jul-2016. Now, typically, we will look for a Holiday Inn Express if we're choosing a last-minute stop on a road trip. But, there didn't seem to be any that were conveniently close on our route from where we were currently at on the road. However, my partner found the reviews of Hampton Inn to be favourable on TripAdvisor, so we called the nationa... Read more
from Charlotte
Submitted on 15-08-2016
These days it's hard to go wrong with Hampton Inns---even the older ones have usually been renovated/updated. This one in the eastern suburbs of Cleveland seems to be fairly new. The suburban location is very good---in an office park in an upscale neighborhood, with lots of good restaurants within a short drive. It overlooks an expressway, but our room faced the other way, and we got no highway noise. The location near the expressway is convenient for getting to other areas of metro Cleveland. O... Read more
from Uniontown, United States
Submitted on 15-08-2016
Great breakfast, nice pool, clean, comfy rooms. Great night's sleep. Plenty of pillows. Nice toiletries. Easy check in and check out. Very easy drive to Cleveland, where we visited for an Indians' game. Kids loved the pool and hot tub. Breakfast was crowded, but the spread was wonderful and the staff was friendly and helpful. We will definitely stay here again.
from Medina, Ohio
Submitted on 17-08-2016
We were in town for a wedding. The hotel was close to restaurants and shopping. The room was very spacious and the bed comfortable. We would stay at this Hampton again. Our only criticism is not having a lot of gluten free options for breakfast but we managed.
from Marion, United States
Submitted on 17-08-2016
The hotel is in an excellent location and a great and safe neighborhood. The staff was great and the facility very clean and comfy. The hotel sits along a freeway, 271, and it has easy access to a number of locations within the greater Cleveland area including the East, West, and South Suburbs, as well as the downtown Cleveland area. The restaurants near the hotel are numerous and you have excellent choices.
from
Submitted on 18-08-2016
Spent a week at the hotel and I cannot really complain. The rooms were neat and tidy and service was generally good. Breakfasts were an everyday highlight though. In the rooms itself, the bathroom was a bit small but the nature of my trip, there is nothing more needed. Thanks for the great stay.
from New York
Submitted on 29-08-2016
If you've been to a Hampton Inn , you know what to expect. Things that made this one different: An above-average breakfast served by a most friendly staff. The cookies - not out for you to take - you had to ASK for them, and then they gave us ONE. I had to ask for another for my wife who was standing next to me! Is the cost coming out of the desk clerk's pay?? Also, no cookies at all on Friday night. No breakfast-to-go on Saturday - a real problem for us that day. We were in a suite - al... Read more
from Denver, Colorado
Submitted on 03-09-2016
Great place to stay is you are I. The Cleveland area. Convieniant to highway lots of local services. Staff very friendly and room was always spotless. My housekeeper was so friendly every morning when I left that she started my day off great.
from Mine Hill, New Jersey
Submitted on 04-09-2016
The location is perfect for my ability to see friends and family in Cleveland, Walton Hills, Parma and surrounding areas. Very quiet, on the back side and got to choose the floor I wanted. Staff very personable and helpful. Enjoyed the pool and hot tub! Can't wait to return.
from Metro Detroit Area, United States
Submitted on 06-09-2016
What a gem of a hotel. Clean, quiet, comfortable, and convenient. Everyone we came into contact with, from front desk clerks to housekeeping staff, were cheerful and welcoming. What a delight to be able to enjoy a quality night's stay without breaking the travel budget. Thank you Hampton Inn Beachwood.
from Columbia, MO
Submitted on 08-09-2016
I usually stay at Hampton Inns when travelling for recreation. We stayed at this hotel on the way to our final destination. I was somewhat surprised at how busy it was in the lobby at check in. The breakfast area was also quite chaotic in the morning. Perhaps because this was a Friday night stay the activity level was different than the typical business clientele. The room was clean, quiet and in good working order. The hotel shows some wear and tear but is in generally good condition. It is wi... Read more
from Toronto, Canada
Submitted on 10-09-2016
This hotel is well worth making the time to stop at during any travel in the Cleveland / Beechwood area. Really nice facility with good pricing and great staff. The rooms are neat, really, really, clean and the beds are great. I stay here frequently and have never anything but exceptional experiences.
from
Submitted on 13-09-2016
This location is newer with an affordable price. The bed and furniture was very comfortable and relaxing. It includes a breakfast that includes fresh made to order omelet as well as a bar of other foods. There was a minor problem when the coffee was out a lot of the time because they used frozen coffee instead of ground. They also need more handicapped parking. But I do highly recommend this location and will book it again next trip to area.
from Nashville, TN
Submitted on 12-09-2016
This is an excellent hotel with employees who seem to genuinely care about their guests. The location is excellent. Here is a tip for getting in and out: Use the Harvard Rd entrance and exit off I-271.
from new albany, United States
Submitted on 13-09-2016
clean hotel, breakfast OK, was disappointed that i am a hilton honors member with 2 queen beds on my profile and that was not honored when we arrived. was in a hurry so i couldn't correct it and arrived late back to hotel and too tired to deal with it. son was not happy he had to sleep on pull out after playing a hockey game!
from Trumansburg, New York
Submitted on 14-09-2016
Our experience at this Hampton started out a little shaky when the A/C wasn't working and it was 78 degrees and climbing in our room. The woman at the front desk (Jayla) suggested we let it try for a little while longer. When it was still not working an hour later we called and she said she was going to upgrade our room and move us since there wasn't any maintenance personnel on site to work on the A/C. She came up to our room and gave us our new room keys and even offered to help us move. Our... Read more
from Cincinnati, Ohio
Submitted on 16-09-2016
Our room was clean and a little larger than some Hampton Inns. This is a much larger property than most Hamptons, and it is close to restaurants and shopping on the east side of Cleveland. We did have trouble connecting to Wifi. I reported it to the front desk. The lady on duty said I was the only one having trouble, but she would report it. I did, however, receive a phone call later from the manager apologizing about the problem. She did the correct thing, and I appreciate that she did th... Read more
from Upper Saint Clair, Pennsylvania
Submitted on 17-09-2016
I wasn't disappointed, the usual great Hampton quality. Beds are comfortable. Rooms are clean. Breakfast is good. Staff is friendly. Great location to Highways. Restaurants and shopping are close. Nice stay.
from Norfolk, Virginia
Submitted on 20-09-2016
Every time I'm in Cleveland I stay at this Hampton Inn it is very clean and the staff are very professional. They provide excellent service. It's near shopping and places to eat and the hospital in case.
from Wilmington, Delaware
Submitted on 26-09-2016
Great stay love the staff, from the front desk to housekeeping. We felt like we never left home will b back I will never forget my stay and Internet was great food was good breakfast was great and the drinks was on point
from Cochranton, United States
Submitted on 27-09-2016
My family visited overnight on September 24, 2016 because we were looking for a hotel close to Cleveland but more affordable. This hotel lived up to the reviews I had read for being clean, friendly and very well organized. As a family of 4, I was pleasantly surprised to see 4 towels, washcloths etc available as some hotels we have to ask for a towel for everyone. This made settling in much easier. I do wish that applied to at least bath soap too but we did not ask for additional. The king s... Read more
from Columbus, United States
Submitted on 28-09-2016
The staff at the hotel were extremely accommodating and the property was well kept. It is in walking distance to restaurants and is a great location to the highway, grocery and other great restaurants. I would stay here again! Kap
from New Jersey, United States
Submitted on 28-09-2016
Excellent service. Very kind and able to honor any service we request. Excellent breakfast. Excellent lobby to socialize. Great pool and hot tub. Excellent location to get on I-271. Gas, food, restaurant nearby.
from Illinois
Submitted on 03-10-2016
As a new AARP member, I was anxious to use my newly acquired discount, because, come on...who does NOT love a discount?? We were able to request a Suite with a sitting area, mini fridge and small microwave at a comparable price to area hotels without these amenities. To top it all off, there was free breakfast with a variety of offerings. The hotel was also conveniently located near the highway, which was both a positive and a small negative. Positive: due to ease of access to the surrounding Cl... Read more
from Indianapolis, Indiana
Submitted on 04-10-2016
Very nice hotel that is in great condition, as Hampton's can at times be questionable. In town for a funeral. Told in advance the Beachwood area hotels are typically sold out M-W and we all needed Monday and/or Tuesday night. Luckily they were able to accommodate 10 rooms so the entire family could be together. Being that the visit was very sad, the service we received and nice accommodations were nice vs. having to deal with the opposite on top of everything else. I know my family will hav... Read more
from Ohio
Submitted on 09-10-2016
Wonderful hotel. Great staff. Rooms are very spacious with a fridge and a microwave. Pool and whirlpool are clean and pool area is very warm. Complimentary cookies at check in. 24 hour coffe. Overall excellent.
from Ann Arbor, United States
Submitted on 09-10-2016
This is a very nice hotel in a great location. Plenty of restaurants, shopping nearby. Close to the expressway. Rooms are clean, quiet and staff very helpful. Beds are comfortable, room d├ęcor is up to date. Breakfast is pretty good if you get there early.
from
Submitted on 10-10-2016
Traveling to Cleveland is always for a family event. This time was no different. The location was convenient. It has clean rooms and the hotel had a very warm, relaxing lounge. Coffee, tea and if you're lucky you'll be given a cookie to have with your beverage of choice. We were greeted by a wonderful, helpful, and kind young woman named Brie. For our two night stay she managed to correct a problem with our room and giving us help when we needed help with places for dinners, shopping and ... Read more
from West Chester, Pennsylvania
Submitted on 16-10-2016
Everything about my stay was excellent. Location, amenities, atmosphere, breakfast, the pool, room cleanliness and comfort, free Internet- all were really good. Every staff member I encountered was super helpful and friendly.
from columbus, United States
Submitted on 17-10-2016
clean room and comfortable bed. Rooms seemed smaller compared to similar rooms at other "Hampton Inns" locations. As far as amenities go...it was lacking. Out of date restaurant guide for the area. First Hampton Inn I have stayed at that has NO refrigerator or micro-wave in the room. No T.V. channel listing to let you know what stations are in the area. ( And our t.v. kept going cutting out every few minutes and then coming back on.) No safety handle to get into the tub, unless you want to grab... Read more
from Kearney, Missouri
Submitted on 19-10-2016
The beds are divine. The room is spacious. The breakfast was delicious with lots of options. Even though I made it myself it was the best waffle with chocolate chips and whipped topping. The staff were like that of a 5 star hotel. Very courteous. I was impressed with the fact that every employee of The Hampton Inn spoke to us and wished us a good day. It certainly made our day.
from Dayton, United States
Submitted on 26-10-2016
Everything about our hotel experience was satisfactory. Clean rooms, comfy beds, nice and helpful staff. Our only problem was that our shower head kept making a loud squealing sound due to pressure issues, as well as not staying at a consistent temperature. Water even stopped momentarily during spouse's showering experience. The place was pretty booked during our stay however, so maybe everyone was showering at the same time. Not sure. I'd recommend staying here, but please let staff know if you... Read more
from Cincinnati, Ohio
Submitted on 29-10-2016
Loved this hotel. Good location, great staff. As other reviewers have said, I think the rooms were slightly smaller than other Hamptons, and there is no frig or MW in a standard room (only in the suites). I was here by myself so neither of these things was an issue for me, however, if I had been traveling with my family, we would never book a room without a frig or mw. The bed was super comfortable! The breakfast was the best free hotel breakfast I've had in a while. Other than the fring/mw... Read more
from Philadelphia, Pennsylvania
Submitted on 29-10-2016
This hotel was set up for family to use for an out of town wedding. It was great! Very clean, staff was friendly and very helpful. Very good night's sleep! The breakfast was good, and it provided our family with a nice send-off when we departed for our respective states.
from Toronto, Canada
Submitted on 01-11-2016
This hotel is located in the Beachwood suburb of Cleveland. It is right off a major highway, so it is accessible to the downtown area, attractions and malls, as well as Akron. Hotel was great. Nice breakfast. Clean rooms. Good amenities.
from Washington DC, District of Columbia
Submitted on 02-11-2016
Everything was perfect--especially the employees. The food was great. There was a good variety of fresh fruit for those of us who like fresh fruit. The dining area was kept clean and food items were re-filled as soon as necessary. I needed an extension, and the staff was very helpful in extending the time I needed. They we
from Birmingham, Michigan
Submitted on 05-11-2016
Really enjoy our stay here. Was not afraid to walk on the floor because the carpet was clean. The beds and bath were clean also. Good breakfast food as well. Cleanliness of this hotel was second to none!
from San Francisco, California
Submitted on 06-11-2016
This Beachwood property was a pleasure to stay in. Early check in got me out of the rain, and free coffee in the lobby warmed me up nicely. The King Bed Room was very well appointed. Highly Recommended!
from Toledo, Ohio
Submitted on 06-11-2016
I have stayed here many times on business. As always, the customer service is excellent. The location is convenient to local restaurants and shopping. The rooms are equipped with great amenities for business travelers.
from Buffalo, New York
Submitted on 07-11-2016
We originally had a room on the second or third floor, but when I checked the bed (Ialways do that before we settle in) I did find some bugs, called the desk and they were horrified, came up immediately, checked everything, confirmed what we found, and immediately moved us to another room, offered to find us a room somewhere else if we so desired, but we were so impressed with the customer service we opted to remain at the Hampton, our next room was on the 5th floor, absolutely no issues, room w... Read more
from Escanaba, Michigan
Submitted on 07-11-2016
We love going to the Hampton inn because it has the continental breakfast and we usually get excellent service. I have a bad back and just love sleeping in their beds. I haven't slept in a bad bed at a Hampton Inn. I wake up each morning refreshed.
from Charlotte, North Carolina
Submitted on 10-11-2016
We were able to get reservations at this hotel after arriving at the Home2Suites (where we had reservations since August 2016 ) only to find that construction was not yet completed and the hotel was not open. We were never notified of this by Hilton. We spent over an hour in the parking lot of the not completed hotel trying to get other reservations and were finally able to get reservations at this Hampton Inn and suites. Jamie, who checked us in, was extremely helpful and professional. Thank yo... Read more
from WesternNY
Submitted on 15-11-2016
We never have surprises at Hampton, which is what we want when we get a hotel. Always, clean and plenty of room. Good breakfast choices in the morning in a comfortable, uncrowded atmosphere no matter how full the hotel is.
from Buffalo, New York
Submitted on 19-11-2016
The hotel is very clean, the staff was very nice. Great location.breakfast was very good. Lobby was nice for parents time. Enough space for the team to gather as well. Easy on off highway access. Nice hotel.
from Jerusalem District, Israel
Submitted on 22-11-2016
Price worthy! Maybe not the cheapest but if you're looking for being comfortable; this is the place! We have nothing negative to say about this place, it was all good! Very clean, super comfortable beds, spacey rooms, nice and helpful staff, nice size pool and hot tub and I even found a restroom by the pool with a shower! I could live in this Hotel and wouldn't hesitate to go back
from Saint Louis, Missouri
Submitted on 24-11-2016
Stayed here with my kids, a stop over on the way somewhere else. Digital checkin was nice, made actual checkin much quicker. being able to choose my room online was a nice feature. we got a king suite on the first floor, so a quick walk to the heated indoor pool and hot tub, which were keys to choosing this hotel (a good break for the kids). first floor room was big, high ceilings. hot breakfast. close to the highway....convenient. definitely recommended.
from Ada, Michigan
Submitted on 29-11-2016
I requested a quiet ground level room and was provided this. Room was very nice. Bed very comfortable and wonderful pillows and bedding. Check in took less than two minutes which was very nice. Staff was very friendly and pleasant as usual.
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