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Winston-Salem Marriott

Winston-Salem, NC, US (INT)

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Based on 351 reviews
Room & Rates

Deluxe Room

1 king bed or 2 queen beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Phone, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Winston-Salem Marriott
425 N Cherry St, Winston-Salem, NC US 27101

Rooms
Make yourself at home in one of the 315 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. Additional features include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Winston-Salem? This hotel has 14557 square feet (1310 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 351 reviews
from Springboro, Ohio
Submitted on 07-05-2016
Staff is very pleasant. Bed is OK. Room (single king) has plenty of space. The carpets are dated and the plaster on the walls and the sound soak on the ceiling are showing wear. Closet door doesn't work smoothly. Insufficient electrical outlets at the desk.
from Mooresville, North Carolina
Submitted on 13-05-2016
We had a nice stay at the Marriott in Winston-Salem North Carolina. Conviently located in downtown Winston-Salem.The hotel room was average Marriott. The staff was friendly and efficient. The concierge floor was good.
from Memphis, Tennessee
Submitted on 15-05-2016
Clean, comfortable and well appointed option in downtown Winston-Salem, in easy walking distance to all of the downtown corporate offices and the like. Staff is super friendly and the restaurant is a good option if you're not inclined to leave the premises.
from Westport, Connecticut
Submitted on 18-05-2016
The service was excellent but the property is in desperate need of a makeover. The rooms are mediocre with just a fair bathroom. Much of the plumbing needs to be replaced. The best part were the people who were all attentive and willing to help at all cost. Location is great though! The internet is very slow unless you pay extra.
from Manchester, Tennessee
Submitted on 21-05-2016
We recently stayed here on a business trip. I t was Mother's Day and the staff was recognizing mothers with a great smile and a small gift. Nice since I was not a home for this. The rooms were spacious and clean. The view of Downtown Winston Salem from the 6th floor was also very nice. The Valet Parking was quick and courteous, offered to give us directions or suggestions if we needed them. The hotel dinning room was also comfortable and the food was good. The breakfast buffet was wonderful with... Read more
from New York City, New York
Submitted on 30-05-2016
Stayed a couple of nights over a weekend at the Winston Salem Marriott. We took two rooms for our family of four. We only had two issues as it relates to the hotel service: (i) Though we had asked for adjoining rooms, the hotel was not able to accommodate and so we were a couple of floors apart. not a huge deal for us, but perhaps more problematic for families with younger kids (ii) We needed a handicap accessible room for an elderly family member, but unfortunately the hotel had run out ... Read more
from North Carolina
Submitted on 02-06-2016
Our rating is based mainly on the staff we encountered in our one-night stay. Nothing was too much trouble. When we wanted to explore the neighborhood along 4th street, one of the desk clerks found a restaurant we asked about on his personal phone, came around the desk and read the walking directions to us. After enjoying a succulent Mediterranean meal, we and two family members returned to the hotel, hoping for some catch-up time. Savor Restaurant provided that opportunity and although we ... Read more
from Philadelphia, Pennsylvania
Submitted on 04-06-2016
Good business hotel & service. A bit crowded but all the amenities. Wifi leaves something to be desired, keeps disconnecting. Location is excellent and many parts of downtown are walkable. Rooms are of good quality and friendly staff. Will use again.
from
Submitted on 04-06-2016
Booked the Salute Wine festival with tickets. Price was really great...no where to park so you have to get vallet parking. Overalls experience was great...we got there before check in time so they held our bags for us until later. Lobby was spacious, bar was nice and busy...rooms were ready as expected with all furnishings. Room and linen was clean, pillows were soft and they have a late check out of 12:00 which is a plus. Will return!
from
Submitted on 10-06-2016
Hotel very nice. Great bar. Great location , can walk to several restaurants. Air conditioner did not very good in rooms. Both our room and several friends said room was too warm to sleep comfortably. Beds were comfortable. Just wished the air worked a little better Hotel staff were all very nice.
from Winston Salem, North Carolina
Submitted on 11-06-2016
Expect 5 star service here period! nothing else! second time staying at this Hotel, certainly not my last. Large spacious rooms and close to local attractions and restaurants in Downtown Winston Salem. Valet service available.
from Shallotte, North Carolina
Submitted on 20-06-2016
Very nice hotel in the downtown area of Winston Salem. Close walk to good options of dining and bars. High end restaurant in the lobby with all farm fresh food. Rooms were very clean and spacious and the Staff was Awesome!!!!! When getting breakfast you can save $5 by getting the buffet to go and eating in the room!!!!!!
from New York City, New York
Submitted on 21-06-2016
Spent a night at the hotel and enjoyed our stay here. On arrival the parking outside was just too crowded and we had to wait for about 15 mins to get to the valet. PWe were disappointed. However when we walked into the building, it had modern decor. Staff was friendly. Our rooms had a beautiful view. Beds and pillows very comfy. Breakfast was super expensive. Bathtub is on the slippery side so had to be super careful. Ice maker on our floor wasn't working. Parking was $18. Other than that ... Read more
from Los Angeles, California
Submitted on 22-06-2016
I was just in Winston Salem for short business trip. I was treated ever so nicely. I was given a large room on the top floor and I had a wonderful town view. The room was well maintained , clean and all I good ask for. The front desk made dinner reservation at a very good restaurant nearby. Everything went smoothly and I would go back
from Fayetteville, North Carolina
Submitted on 22-06-2016
Clean, spacious hotel with the service I've come to expect from Marriott. The hotel is in the heart of downtown Winston-Salem. It connects to the Doubletree Hotel and a public parking deck by walkway. The hotel offers valet parking but the public parking is incredibly convenient and much cheaper. There is a restaurant onsite that offers room service and a buffet breakfast with made to order omelets. You'll easily spend $20 per person on a meal here. The convention center is just across the... Read more
from Milton, Georgia
Submitted on 27-06-2016
There are pluses and minuses to this place, but overall I would stay here again. Pluses - Lobby is really nice Service is really good at the hotel Workout room is really nice and equipment is good You can walk everywhere from here, and downtown is perfectly safe (one other reviewer said the area is not safe, this is total and utter rubbish) Minuses - Parking is way too expensive, especially the valet. We stayed during a time when there were few people at the hotel and it still took over 1... Read more
from Texas
Submitted on 27-06-2016
This hotel is in a good location in downtown. Rooms are nicely appointed and beds are great as usual. The restaurant in the lobby is open late and checkin process was fast and painless. However, the bathtub drained horribly slow and so did the sink. The iron in the room operated poorly also. I placed my breakfast order outside my door so that I would be able to eat breakfast while getting ready. I requested breakfast to please be delivered between 6:15-6:30AM. The next morning, no breakfast arri... Read more
from Youngsville, North Carolina
Submitted on 30-06-2016
Hotel staff were all very pleasant and helpful, but the hotel was in serious need of maintenance control. Staff was reactive, rather than proactive. At check-in, cars were allowed to park in the no-parking fire lane, and the check-in lanes were backed up into the street. Entrance was blocked by cars left in the lanes without driers or passengers. Thus, if you had completed your checkin, you had to wit for other customers to finish their checkin, take their bags to their room, then return the... Read more
from Mount Pleasant, United States
Submitted on 30-06-2016
didn't have housekeeping 2/3 nights we stayed. My card was charged incorrectly and when brought to staff attention, was told basically sorry...and no one fixed. Going to dispute charges with Amex. Staff is rude. Almost a week later and still dealing with staff with an attitude that refuse to credit my card for incorrect charges. Call and ask to speak to manager and there is no one on duty most of the time. Call Marriott headquarters with not much additional help. Stay at embassy suites acro... Read more
from Asheville, North Carolina
Submitted on 03-07-2016
Updated restaurant and bar area, rooms are tired and old, facility is just not up to par with other Marriotts. Not many choices downtown Winston, stayed here 25-40 times over the past 5 years and it is the best option. Food is average, service is average, valet good, I would suggest other locations but not allot downtown to choose from in WS.
from Wilson, North Carolina
Submitted on 10-07-2016
The check-in was seamless until they informed me that the pool was out. We'd have to go across the street to another hotel and use there pool­??? but our event is in this hotel. Nevertheless, we went o to our room. The room was okay. Not to Marriott standard though. The service for the event was great. My room included breakfast. We journeyed to the resturant. To our surprise it was really good. I would probably not pick the hotel. I would go across the street to Embassy Suites. Sad be... Read more
from Naples, Florida
Submitted on 19-07-2016
Updated Lobby, but that's about it. I suspect that this is a franchised property. They adhere to Marriott minimum building standards but that's about it. Rooms have dated furniture, wall hangings, bathroom, etc. Staff go out of their way to exceed expectations. Got upgraded to Concierge floor and had access to the lounge. Evening hostess, Ro, even went down to get me sparkling water since they had none in lounge ( without having to be asked). Sarah, morning hostess, was also very customer focuse... Read more
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