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Springhill Suites by Marriott Winston-Salem Hanes Mall

Winston-Salem, NC, US (INT)

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Based on 157 reviews
Room & Rates


2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed with Sofabed

Suite, 1 King Bed with Sofabed

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Springhill Suites by Marriott Winston-Salem Hanes Mall
1015 Marriott Crossing Way, Winston-Salem, NC US 27103

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access and gift shops/newsstands.

Grab a bite from a snack bar/deli serving guests of Springhill Suites by Marriott Winston-Salem Hanes Mall.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Free self parking is available onsite.


  • Business Center
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 157 reviews
from Nashvillle
Submitted on 30-03-2016
The Spring Hill suites is located very near I-40 and a large number of restaurants and shopping areas. The staff is incredibly friendly. There is a small gym with the water dispenser that we use to fill her water bottles during our stay. The breakfast is a bit limited but then again it is complementary. Our only issue was that the walls are a bit then and you can hear your neighbors beside you, below you as well as above you and sometimes that sleep difficult. I would not hesitate to stay here ... Read more
from Lithonia, Georgia
Submitted on 06-04-2016
I originally booked this hotel for 1 night. We ended up being so exhausted that we wanted an extra night. At 1st they were unable to accommodate us. However, a few minutes later they were able to rearrange some things and we were able to stay a 2nd night. It was great! We loved the room! It was clean, nice and fresh!! The staff was great! They remembered we were there for college tours! So when they saw us they asked how it went!! That was really a nice added touch and personalization!! I w... Read more
from Detroit Metro, MI
Submitted on 28-04-2016
Was in NC on business for the week. Rooms were affordable, clean, and spacious. I had a king suite with a sink, dorm fridge, and small living room set-up with a desk to work on. My only complaint was the bed and pillows. This surprised me as most hotels I stay in lately have either memory foam or sleep number beds. I was shocked to hear springs when I sat on the corner of the bed. I had some issues sleeping due to the bed feeling uneven to one side. A good bed and my rating would have been a 5 o... Read more
from Michigan
Submitted on 28-04-2016
Stayed here on business for almost a week. Hotel was in a busy area but was quiet and relaxed. Decent hot breakfast in the mornings and a manager's "party" a few nights during the week with free beer and wine. Room was very nice. I had a 1 bedroom suite with a kitchenette and small living room area. My only complaint about the room was the bed. I was surprised to sit on the edge of the bed and hear springs. The bed was okay but I expected more and woke with a stiff neck/back more than once. The ... Read more
from NC
Submitted on 03-05-2016
Nice, nice hotel. It is clean, roomy, located in a great area with shopping and food, and the staff is so nice and friendly. Very quiet area, even though it is in a great location with so much to do around. Free breakfast was great!
from Galax, Virginia
Submitted on 30-05-2016
Favorite place to stay if you are in a company or 2-4. Very quiet and peaceful location, yet sits right in the middle of all you would wish for in Winston-Salem. Awesome staff from the caterers to the stewards. Spacious rooms with all the perks as advertised. Gym is a bit small though.
from Irmo, South Carolina
Submitted on 03-06-2016
We had reservations and checked in late. No cart so we had carry our luggage to the room. We got a Handicapped room that had hairs on the bed. No apologies from the front desk Roxanne only a "I will let management know in the morning." We travel a lot and this is the worst property we have stayed in this year. Avoid this place.
from Winston Salem, North Carolina
Submitted on 11-06-2016
Spent a night here on Memorial Day weekend. It was clean. The staff could be a little more friendly and helpful especially the Kitchen staff. Free Breakfast to boot adds value to your stay. Location of this Facility is close to major shopping and access to the Interstate.
Submitted on 15-06-2016
My family flew on for the weekend to attend a graduation. The area was perfect, lots of shopping and restaurants. Hotel was clean, the staff was very nice. The bed was so comfortable. Free breakfast was awesome. In door pool was very a plus.
from Des Plaines, Illinois
Submitted on 15-06-2016
Stayed at this hotel twice in a week on the way to and from a beach trip. Nice and clean, staff was friendly. Easy walking distance to a few decent restaurants. Pool was small and no frills, but very clean and nice for a dip after a long drive. The free breakfast was basic but good- make your own waffle, good scrambled eggs, sausage, and then continental type options. One of the beds was very comfy, the return trip, the bed was not very supportive and felt like it needed to be replaced (loud "th... Read more
from Boston, Massachusetts
Submitted on 30-06-2016
I stayed here for a few weekdays with my daughter. The staff was great- answered questions without complication and attentive. The breakfast includes eggs, ham, fruit, cereals & baked items and was fresh. Everything was very clean and the single room was nicely laid out. The pool is small, but we enjoyed it. The exercise room is clean and meets the needs. There is a sitting area out back for smokers. A great place to stay---
from Virginia
Submitted on 20-07-2016
This was my first time staying at a SpringHill and I'm very impressed. I was in town for a sports tournament and I loved my room. It's a little more than I normally spend on a hotel room but now I'm hooked and it's definitely worth it! The room was very spacious, breakfast was great, the lobby was very nice. Brian at the front desk is awesome. He made us feel welcome while we relaxed and chatted in the lobby area and he even said good morning to me by name when I passed the following morning. My... Read more
from Charlotte, North Carolina
Submitted on 21-07-2016
This hotel exceeded my standards tremendously. The lobby was very clean, there was a little lounge area outside of the bistro. Matt was in charge of check-in and he was very polite and efficient, probably my fastest check-in ever. My room was very clean, spacious and simple. I like the brightness of the room and the separation of the bedding area from the office/couch area. The bathroom was clean and the vanity area was uncluttered. The only thing I didn't like was the fact that the mirror on t... Read more
from Henderson, Nevada
Submitted on 28-07-2016
I selected it because the hotel was convenient to my client meeting. When I got there I was amazed at the large number of food choices in the immediate area. Anything from fast food to casual dining. It is also right at Hanes Mall if you have the time to shop. The hotel is fairly new, clean and being well maintained. There seemed to be plenty of parking out front. Breakfast was the usual Springhill, but the food was kept hot and the area clean but a woman who worked way too hard. Nothing sp... Read more
from Troy, Ohio
Submitted on 31-07-2016
Spring Hill Suites is conveniently located near restaurants and shopping. The rooms were clean and the breakfast was satisfactory. The staff was very cooperative and arranged for us to have adjoining rooms with our daughter and family. There is ample parking and the motel was easy to find using our GPS. We did have very noisy occupants right above our room, who came in late and made a lot of noise on the floor and also got up very early and again were very noisy. Not sure if the floors are ... Read more
Submitted on 09-08-2016
We would stay here again. It was nice having the extra room in a suite for such a reasonable price. Everything was clean and the staff was friendly. The pool was quite small and the complimentary breakfast was average.
Submitted on 31-08-2016
This hotel surpasses all expectations, the staff is beyond amazing and the hotel is so clean. The breakfast in the morning is good and they have done a "happy hour" in the lobby each night. My towels were folded into two swans, it's the little touches that matter and this hotel has it down! I will stay here whenever I visit Winston Salem. Great job Springhill Suites!!!!!!
from Raleigh, North Carolina
Submitted on 05-09-2016
For this visit, I decided to stay at Marriott property since I had points. This hotel is close to shopping and restaurants and that was the best point. You can walk to some restaurants if you desire. As for the hotel, the split plan - living area and bedroom area were fine. The TV placed in the middle on build in cabinet so can't move was my issue. You can turn the TV on base for better viewing, but that's it. There was a large walk in closet also. Bed was comfortable and room clean. My room ove... Read more
from wv
Submitted on 09-09-2016
Beautiful hotel...really amazing helpful staff Chelsea at check it was so sweet...she told us where to go to eat. Was fast and efficient at check in and even got us extra towels! Tia at breakfast was supper friendly and went and got me ice and showed me where everything was and even complimented my hair! Super clean beautiful room! Kudos to the wonderful staff as I manage a hotel too and you guys have done it right
from Glen Allen, Virginia
Submitted on 27-09-2016
This hotel was clean and comfortable with large rooms divided between a sleeping and sitting area. The television swivels to allow viewing from either area. The bathroom had a large shower stall which I find preferable to the typical shower within a tub. Shower and toilet were in a room separate from the sink. The A/C worked well and we had no problems with noise. The room has all the amenities most travelers have come to expect. The breakfast bar was a bit below average for this type of h... Read more
Submitted on 03-10-2016
This hotel appears to be pretty new and modern. The decor is great and the front desk staff are SUPER sweet and friendly. The woman who checked us in, Nicole, was beyond customer friendly! A smile goes a long way! The rooms are as advertised; with a sofa/sitting area and a flat screen television that swivels for viewing while in bed or on the sofa. The bathroom was very clean and there's FREE breakfast included. The breakfast had SO many options and is much better than the usual continental brea... Read more
Submitted on 06-10-2016
This is actually the first time I've ever stayed at a SpringHill, and I was very pleasantly surprised. This hotel is very convenient. Just minutes from I-40, and with easy access to a number of restaurants, but remarkably quiet. My king room was large and very comfortable, and well appointed. Overall the hotel was clean and modern. The staff was great... friendly, engaging, and helpful. Highly recommended.
from Atlanta, Georgia
Submitted on 16-10-2016
Love this hotel being set back from the main road. It's location is great to local restaurants, highway and is well priced for a Springhill by Marriott. The hotel staff are professional and the genuineness comes through. The hotel is very clean and is without question is of Marriott standards. When I return to this area I will stay here no matter the price.
Submitted on 16-10-2016
Stayed here while my nephew had a visit set up with wake Forest. Plenty of restaurants and shops around. Room was clean and comfortable people upstairs from me sounded like they were coming through the roof every time they moved around. Nice shower water pressure. You can walk to several of the restaurant from here. Parking lot well lit.
from Charleston, South Carolina
Submitted on 26-10-2016
This was our first time staying at a SpringHill Suites and we were very pleased with the roominess and the wet bar was an added plus. The hotel was a little off the beaten path which I thought was nice, and there were many restaurants close by. The desk clerks were friendly, nice and always smiled and greeted you when arriving. The breakfast bar had a much better variety of healthier foods than other places we have stayed which was a pleasant surprise. A very enjoyable stay.
from Jacksonville, Florida
Submitted on 26-11-2016
We chose this hotel while spending the Thanksgiving Holiday with family in Winston-Salem. I was quite pleased with the location and accommodations offered at SpringHill Suite. This hotel is quite modern and has everything you would expect from a Marriott chain. The lobby was inviting and the room was super clean. I am very picky and critical of hotel rooms. I do not want to see shower mold, mildew, stains on the carpet, any even more importantly stains of any type on the duvet. I also check... Read more