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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Winston-Salem, NC, US (INT)

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Based on 171 reviews
Room & Rates
Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

2 Queen Beds
316 sq feet (29 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
304 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking, pet friendly
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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall
1680 Westbrook Plaza Dr, Winston-Salem, NC US 27103

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 171 reviews
from NY
Submitted on 22-04-2016
I have stayed before and always enjoyed my stay. However, the hotel has been completely renovated since my last stay. Just an awesome job (for a Fairfield). The new mattresses are simply spectacular as is the staff.
Submitted on 25-04-2016
Arrived late for one night. Check-in individual was extremely helpful with what was in the area. We wanted to use the laundry but it was not in service. We had a suite at the end of the building which had two windows. Very nice set up. Would stay again.
from Tampa, Florida
Submitted on 25-04-2016
First time visitor to this area and found this property to be just great. The only downside was no PCs in the Business Center; they were being replaced with new ones so no big deal long term. The Manager's reception was good and shower pressure was awesome. I'd stay there again
from Thomasville, Georgia
Submitted on 17-05-2016
This was a nice quiet stay. Hotel was clean and Guest services were great. The person at check in when I arrived was very helpful and overall I had a quiet evening. I travel with work a lot so I would definitely recommend this hotel for business trips to the area.
from Virginia Beach, Virginia
Submitted on 21-05-2016
We stayed during a busy college weekend. Everything was spotless and the room was quiet and comfortable. The front desk was very friendly, and the free breakfast was quite good. I thought it was a tad pricey but that is probably because it was graduation weekend. I come down to Winston-Salem a lot and I will definitely stay here again!
Submitted on 15-06-2016
Hotel is modern, clean, and a very nice place to stay. It is very near I 40. It has all a traveler needs for a comfortable place to rest and recharge for the next day. It would also be a very good hotel for a business trip of several days.
from Glen Allen, Virginia
Submitted on 15-06-2016
My wife and I have stayed at this hotel many times in the last five years. It only gets better with time. The hotel has been recently renovated so everything looks particularly fresh, clean, and new. The lobby has been upgraded and the breakfast area expanded. The staff exceeds the norm by far, especially the very personable manager and the ladies who manage the breakfast buffet. Their warmth and friendliness are genuine. We've never had an issue with this hotel. On our most recent stay w... Read more
from Raleigh
Submitted on 28-06-2016
Friendly welcome. Clean, nice-sized room that had a fridge and microwave. Plenty of channel options on the TV. The bed was very comfortable. Free parking. I did not have the complimentary breakfast, so I can't comment on that. It requires a little circling around the block to find the hotel, but other than that, I would recommend this accommodation.
from fairfield county, ct
Submitted on 05-07-2016
Stopped here for one night on the way down South. Very easy access on/off highway. Remodelled so everything was in excellent condition and updated. The breakfast in the morning was fine - usual for this type of hotel: cereals, yogurt, fruit, waffle station, some type of egg substitute, sausage, juices and coffee. Nice to have this if you don't have time to go out for breakfast and just want to get on the road. We would stay here again, because it is clean, safe and good value.
Submitted on 08-07-2016
Hotel was excellent. Staff was courteous and hotel was very clean. Only having one elevator that was very slow was the only negative thing about our stay. Nice pool area. Plenty of good restaurants close by and shopping too. Great location.
from South Carolina
Submitted on 29-07-2016
This was a nice, quite, and inviting hotel. As a Marriott, Category 2 hotel, it was an excellent use in rewards points for a one night stay as I don't save mine for a fancy resort. The breakfast area was crowded, yet well organized with plenty of seating. Typical Fairfield Inn fare of course. Room was clean and beds were comfortable. This location was perfect for our overnight stay.
from Jackson, Tennessee
Submitted on 16-08-2016
Nice common areas and fresh, pretty decor in rooms. Very nice breakfast bar. Quiet even though it was relatively close to the highway. Front desk personnel were helpful. Would stay here again if in the area. Mall and other shopping and restaurants nearby
from York, Pennsylvania
Submitted on 23-08-2016
This hotel is very much like other Fairfields I've been to. Nice lobby, friendly staff, complimentary coffee and tea out all the time and decent buffet breakfast in the morning. The room was spacious and clean, with a nice flat screen tv and fridge (but note, there is no freezer in the fridge for those of you who are like me and need the freezer for cold packs) I got a great deal paying under a hundred dollars for the night! I would give this hotel 4 stars for cleanliness if it weren't for the p... Read more
from Aurora, Ohio
Submitted on 26-08-2016
Hotel was very clean and quiet. Pets allowed with a pet fee. The. Breakfast was excellent with eggs, sausage, waffles, cereal and yogurt. We would definitely stay here again. The front desk personnel were helpful and gracious.
Submitted on 01-09-2016
Friendly, helpful and personable staff. The personality of the front desk staff really makes a positive impression. Rooms updated and modern. The rooms also smell clean. The location is ideal and close to lots of shopping and food places.
from Sunset Beach, North Carolina
Submitted on 03-09-2016
Nicest Fairfield Inn I've ever stayed in and I've stayed in many. Clean, convenient, modern and fabulous staff. Rooms were modern and well appointed. Fast internet. Nicely provided breakfast. Also happens to be next door to an upscale Red Lobster.
from Hammond, Louisiana
Submitted on 07-09-2016
I really enjoyed my visit at this hotel . The staff was very friendly . The rooms were very clean and the staff was very friendly . I also enjoyed the breakfast . This is real close to downtown . The restaurants are great in the area to.
from Charlotte, North Carolina
Submitted on 16-09-2016
The room was clean, quiet, comfortable and modern. The front desk staff were very friendly. It's very centrally located, right off of I40, located right across from the mall and close to restaurants. We travel to Winston-Salem often and I'd definitely stay here again.
from Virginia Beach, Virginia
Submitted on 21-09-2016
The renovation is fantastic..all updated nice and fresh looking. A few new faces and everyone very pleasant to work with. Very convenient to all the close places you need to see while in Winston Salem. Looking forward to our next trip to stay here one more time !
from Houston, Texas
Submitted on 27-09-2016
I stayed here on business and paid about $65 per night (I wouldn't pay more). I picked this hotel since it was near the location of my conference. Next time, I will opt to stay downtown. Pros: - Free breakfast (typical eggs, sausage, oatmeal, etc.) nothing special - Location - less than 10 minute drive to grocery store, restaurants (outback and village tavern, red lobster next door) and Walgreens - TV channels - front desk staff - price - refrigerator - microwave Cons: - uncomfortable ... Read more
Submitted on 29-09-2016
I stay a Marriott properties across the world and was not impressed with this property. Upon checking in I discovered the bathroom had not been properly cleaned. They quickly had housekeeping correct the situation but it should have not occurred in the first place. Bathroom is small and the shower head was off Center. HVAC did not properly cool the room and the room seemed damp. I will select a different property on my next trip to the area.
Submitted on 08-10-2016
Greeted by Laura. She was pleasant and helpful with our special requests. Loved the big open Cathedral ceiling in the lobby. Room was beautiful and so clean. Used laundry room. Great breakfast. All our needs were met!
from Anderson, South Carolina
Submitted on 13-10-2016
We were in town for a week while my husband was participating in a golf tournament being held at Tanglewood Park. It was an easy 15 minute drive to get him to the golf course every morning and 15 minutes for me to get to any of the sites I wanted to see in Winston-Salem. The hotel is across the street from a large mall. Tons of other retail, restaurants, and a movie theatre are all less than 5 minutes away. The room was quite comfortable with the pleasant bonus of a mini-refrig and microwave, ... Read more
from Fort Washington, Pennsylvania
Submitted on 19-10-2016
Hotel is nice there is a fitness center and pool - very quiet hotel. The lobby is expansive. Everything was neat and clean and the staff was very friendly. There is also a complimentary breakfast but we did not have it so we are not sure if it was any good.
from Washington, DC
Submitted on 28-10-2016
My son and I had a one-night stay here when we visited the UNCSA campus. We arrived late after a long drive, and we checked in quickly. Front desk was friendly and provided info on the internet and free breakfast. This was not a five-star hotel which we knew when we booked, but it was very nice for what we expected and what we paid. The room was clean and it felt safe, and the beds were comfy. Didn't hear much noise in the hall (it was a Thursday night). No complaints at all. Coffee make... Read more
from Ypsilanti, Michigan
Submitted on 02-11-2016
Have stayed at this property many times. It is newly renovated. My only complaint was the quality of the air conditioner. We had to turn it down to 65 degrees to get any significant cooling....pretty sure that equated to about 70. The front desk staff is excellent...friendly and accommodating. They placed us on a floor without any youth team was quiet.
Submitted on 10-11-2016
While traveling alone to NC on business, I recently stayed at the Fairfield Inn & Suites near Hanes Mall. The minute I walked into the door the front desk staff cheerfully greeted me with a smile and friendly hello. This set the tone for my stay. Every staff member I encountered made eye contact and said hello. The location was nice, clean, and felt safe. The room was spacious and supplied everything a traveler would need. The fitness room was adequate, with water and clean towels provided. The ... Read more
from Toronto, Canada
Submitted on 14-11-2016
We stayed here for a business conference. The hotel was clean and comfortable. Staff were friendly and helpful. Breakfast was fresh and delicious. Great value for the price! Would definitely stay here again.
from Hilton Head, South Carolina
Submitted on 16-11-2016
I've stayed at a number of hotels in the Hanes Mall area and like this Fairfield the best. The rooms are comfortable with everything you'd need; the bed is great. Pleasant staff. Good breakfast. Smart-looking, clean, and all amenities.