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Courtyard by Marriott Winston-Salem Hanes Mall

Winston-Salem, NC, US (INT)

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Based on 159 reviews
Room & Rates
Standard Room

Standard Room

1 king bed or 1 sofa bed
312-sq-foot (29-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 double beds
312-sq-foot (29-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Courtyard by Marriott Winston-Salem Hanes Mall
1600 Westbrook Plaza Drive, Winston-Salem, NC US 27103

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which features a bar. Dining is also available at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Winston-Salem? This hotel has facilities measuring 1603 square feet (149 square meters), including meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

AMENITIES:
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 159 reviews
from Denver, Colorado
Submitted on 11-04-2016
I spent two nights at the Courtyard last week. It was quiet!!! It was clean!!! The rooms are large enough and the beds are comfortable (with a choice of pillows!)!! .But, most important for me, the staff I dealt with from the phone call to make reservations to check-out were all amazingly helpful, friendly, and thoughtful. My only suggestion would be to have coffee, hot water, etc. available in the lobby or the Bistro area. True, there is coffee in the rooms, but our group was spr... Read more
from York, Pennsylvania
Submitted on 22-04-2016
I have stayed at the courtyard dozens of times over the past few years and I will continue that pattern. As a return guest they greet me by name, get my breakfast started when they see me coming, and do everything they can to assure my comfort and satisfaction. The hotel is clean, in a nice neighborhood and convenient to anything you may want to do in the area. I travel regularly for my job and I have never stayed anywhere that compares with the Courtyard in Winston-Salem!
from Van Buren, Missouri
Submitted on 22-04-2016
Stayed three nights on a business trip. Staff was great. Room was great and big and had a little balcony overlooking the pool. Room was clean. As was the hotel generally . Had breakfast in the lobby bistro it was fast and tasty. Had nine conferences some of which ended up being triple booked. Catering staff rolled with the punches and made us look like we (almost) knew what we were doing. I highly recommend this hotel
from Charlotte, North Carolina, United States
Submitted on 25-04-2016
I spent several nights there,the staff was very friendly, the bed was very comfortable, but i had a problem with no microwave in the room every room i have ever had i had one and if you made calls in or out you had to pay for it. i did have free wifi, but i also had a problem me having to pay for my own breakfast which is something else i have never had to do, but other than that i had a very good time i was celebrating my birthday. also could use a little more lighting.
from Charlotte, North Carolina
Submitted on 09-05-2016
This hotel was selected from an Express Deal on Priceline so I wasn't sure what I was booking until it was done. The hotel was very clean and comfortable. The rooms were very spacious and cozy. Although is was far from activities I needed to do, it was very close to great dining and the mall which is good for anyone looking for entertainment. I like how it was tucked away from the main road which eliminated the noise. The front desk ladies were very friendly and moved me promptly to a room with ... Read more
from Charlotte, North Carolina
Submitted on 28-05-2016
Quick and easy check-in, nice size bed and spacious room. Unfortunately there was a hair on the bathroom floor (see pic), sink outside headed into the shower which has good water pressure. I would stay here again
from spartanburg
Submitted on 10-06-2016
I recently changed my hotel preference to the Marriott brand for multiple reasons 1) Reward Program, 2) Marriott Credit Card benefits, 3) Courtyard Marriott properties. Immediately upon entering the property you can tell it is an older hotel. I checked in at the front desk with Shelby then went to my room and found it did not have the balcony which I had requested. I went back downstairs and ask Shelby to switch my room which she did immediately. I went to the new room found that it was small, ... Read more
from Huntsville, Alabama
Submitted on 14-06-2016
This is our 4th night and we have two more to go (Week long stay). Our room faced the front of the hotel and a business across the way and so no view but it was clean and quiet. The front desk staff, the housekeeping staff, and Bistro staff have been excellent in all ways! Teresa at the front desk has been so helpful and friendly. We read previous reviews and since we were going to be here a whole week, we wanted a microwave. We asked and they provided. No problem at all! My husband had to be... Read more
from Tampa, Florida
Submitted on 28-06-2016
This is the second time I've stayed here but won't stay again. It's close to my business destination but it's time to find a new spot to stay. The personnel are all friendly and efficient and the Bistro turns out very good food. The property, however, is in bad need of a facelift. The bathrooms are stanky, the carpeting and furnishings are outdated and the pool is in very poor shape and not maintained well.
from Charlotte, North Carolina
Submitted on 11-07-2016
I arrived here late at night and needed a room for the evening. Check-in process was speedy. The guy at the front desk was really polite and efficient. There was an issue with the first room I was given, but it was quickly corrected by the hotel staff. Hotel was clean, the rooms are spacious. This is your standard Courtyard (pool, gym, laundry, bistro). Very quiet. In a VERY awesome location. The hotel's kinda tucked away in a corner of a business Park so the view isn't all that great. Butttttt,... Read more
from North Carolina Coast, North Carolina
Submitted on 16-07-2016
Very nice property, excellent staff. We had a little issue with the air conditioner but they went out of their way to fix it. Ate at the Bistro a couple of times. Excellent food and even better service. Thank you. The only negative we encountered was the pool. It's in need of repair and it appears that maintenence of the pool is not a priority. Plaster flaking off and the hand rail was very loose. Other than the pool, great stay.
from Atlanta, Georgia
Submitted on 20-07-2016
The hotel is in a good location (convenient to interstate, shopping) but overall just feels a little outdated and has somewhat underwhelming amenities. The beds are comfortable and the room AC worked fine (though there isn't a wall unit to control it). The bathroom was fine but the shower head didn't reach anywhere near my head. Staff was nice as was the lobby, but I wouldn't say this is nearly as nice as most other Courtyards.
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