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Hilton Garden Inn Raleigh /Crabtree Valley

Raleigh-Durham, NC, US (RDU)

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Based on 384 reviews
3.5-star Raleigh hotel in Crabtree with free parking.
Room & Rates
1 King Bed - Hilton Garden Inn Raleigh /Crabtree Valley - 1

1 King Bed

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
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1 King Accessible Room w/ Bathtub - Hilton Garden Inn Raleigh /Crabtree Valley - 2

1 King Accessible Room w/ Bathtub

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
1 King Mobility/Hearing Accessible w/ Bathtub - Hilton Garden Inn Raleigh /Crabtree Valley - 3

1 King Mobility/Hearing Accessible w/ Bathtub

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
1 King Hearing Accessible - Hilton Garden Inn Raleigh /Crabtree Valley - 4

1 King Hearing Accessible

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
1 King 1 Bedroom Whirlpool Suite - Hilton Garden Inn Raleigh /Crabtree Valley - 5

1 King 1 Bedroom Whirlpool Suite

  • 1 king bed
  • separate living room w/ sofa bed, fireplace and dining table
  • whirlpool tub
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • 2-flat screen TV`s w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
2 Queen Beds - Hilton Garden Inn Raleigh /Crabtree Valley - 6

2 Queen Beds

  • 2 queen beds
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
2 Queen Accessible Room Roll-In Shower - Hilton Garden Inn Raleigh /Crabtree Valley - 7

2 Queen Accessible Room Roll-In Shower

  • 2 queen beds
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
2 Queen Mobility/Hearing Accessible Roll-In Shower - Hilton Garden Inn Raleigh /Crabtree Valley - 8

2 Queen Mobility/Hearing Accessible Roll-In Shower

  • 2 queen beds
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
2 Queen Hearing Accessible - Hilton Garden Inn Raleigh /Crabtree Valley - 9

2 Queen Hearing Accessible

  • 2 queen beds
  • complimentary Wi-Fi and remote printing
  • mini-fridge, microwave and coffee/tea maker
  • granite counters/vanities
  • flat screen TV w/ premium channels
  • clock radio w/ MP3 connection
  • weekday newspaper
  • desk w/ ergonomic chair
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • telephone w/ auto wake-up
  • non-smoking
Hide room details
Hilton Garden Inn Raleigh /Crabtree Valley
3912 Arrow Drive, Raleigh, NC US 27612

We are just moments from shopping and dining at Crabtree Valley Mall, and near lots of popular attractions, including PNC Arena and the Duke Energy Center for Performing Arts.Our spacious guest rooms and suites are tastefully decorated and offer modern amenities to help you relax and stay productive. Check emails with complimentary WiFi and work comfortably at the large work desk, which features a technology shelf and an ergonomic chair by Herman Miller. Lie back on the plush bed and watch the 47-inch flat-screen HDTV. A mini-fridge and microwave are also included to really make you feel at home. Dine in style at our Raleigh, NC hotel in the welcoming Garden Grille & Bar, which serves an extensive buffet breakfast, and tasty American classics for lunch and dinner.Plunge into the heated indoor freshwater pool, or work out with contemporary cardio, resistance and weights equipment in the complimentary 24-hour fitness center. Stay productive in the complimentary business center, and plan a conference, board meeting, family reunion or wedding at this Raleigh, NC with over 6,000 sq. ft. indoor and outdoor event space, including a divisible ballroom. Take advantage of our creative catering services and state-of-the-art A/V technology. Our dedicated team of professional event staff will work with you to ensure that every detail of your function is taken care of.

Amenities Include: Meeting Rooms, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 384 reviews
from
Submitted on 01-06-2016
It was our first time in Raleigh, very nice!hotel staff was professional, friendly; room was clean and just right for our 1 night stay in Raleigh. The breakfast was self serve and had just enough selections to have a good start to your morning ie: bagels; cereal; eggs; fruit. The only non issue was we thought the bar was open (midnight) cause we saw an employee and customer there but unfortunately it was closed. Wish it was open a little later, just a little. Other than that no issues with the ... Read more
from Jacksonville, North Carolina
Submitted on 01-06-2016
My daughter and I always stay at the Hilton when we come. It's a clean professional environment. The food is delicious. The rooms are nice and cozy and its in a great location. My daughter loves the fact that she can swim every time we come. Oh and see the ducky!
from Charlotte, North Carolina
Submitted on 02-06-2016
It seemed as if this hotel has been under construction for ages! BUT, WOW... worth the wait. Arthur, at the front desk, remembered (and said correctly) my name during my entire stay. Caeley rocked the breakfast service. The lobby is lovely, folks friendly and rooms comfortable. My new Raleigh stop!
from
Submitted on 04-06-2016
Cory and Matt in the restaurant prepared the best breakfast! Great guys and ambassadors for the Hilton. Lovely restaurant and bar. Very nice fitness center. The rooms are well decorated. Very modern decor. The bed is extremely comfortable. We will definitely come back.
from Pinetown, North Carolina
Submitted on 04-06-2016
We stayed here in adjoining rooms the night before my mom had surgery at Rex Hospital. The hotel was great and we really enjoyed the pool and work out room. We forgot some items so they made us a goodie bag. Since the surgery didn't turn out as planned we had to come back and stay another night. They had a room and again made us a goodie bag and even brought us an appetizer. We were so exhausted. Arthur was fantastic and went above and beyond any place I have ever stayed. The mall was walking di... Read more
from Concord, United States
Submitted on 08-06-2016
My second time staying at this location and my hat is off to this team and the SUPERB service from the entire staff at HGI @ Raleigh/Crabtree. Everyone was welcoming and helpful. However, Arthur, Omar and Eugene left such a memorable impression upon my husband and me that we will be returning to stay at this location again. The hotel is beautiful, contemporary and upscale with a relaxing atmosphere. It is conveniently located near restaurants, shopping and all highways. Food service was ver... Read more
from Philadelphia, United States
Submitted on 10-06-2016
Stayed here because my friends got married in town and a group rate was offered. Very reasonable price for the accommodations! Our stay was just one night, but we were impressed with how comfy and clean the room was, the pool, complimentary breakfast buffet in the morning, and the bar! All staff was super friendly and helpful!
from Leesburg
Submitted on 26-06-2016
I had the pleasure of staying in this beautiful property this past weekend. The property is very new and quite luxurious. It reminded me of the high end hotels that I have stayed in in Las Vegas. Room was stunning, beds were unbelievably comfortable, and it was so quiet that we felt as if we were the only ones staying in the hotel. Arthur, the manager, was absolutely top notch and went above and beyond to make our stay perfect. He is an amazing ambassador for the Hilton brand and was courteous,... Read more
from Tampa, Florida
Submitted on 28-06-2016
Overall outstanding place, highly recommended to stay. Conveniently located near interstate, shopping mall and lots of restaurants. Not sure how old the place is but it seems very new. Gym was better than most with several ellipicals, arc trainer, treadmills, etc. Pool was very nice also. Did not eat in restaurant but it is very reasonable priced as well. My only negative would be the showers are super slippery, probably because of the cleaner they use, but I stepped in an almost fell backwa... Read more
from Stamford, Connecticut
Submitted on 28-06-2016
We highly recommend this hotel! You feel good right when you walk in! It's very clean, updated, the decor is really nice!!!The staff was friendly and helpful. The location is fantastic, close to everything. Overall we had a great experience and would absolutely recommend it to everyone!
from Noblesville, United States
Submitted on 28-06-2016
This appears to be a newer hotel. The bathroom is very nice in that it takes into consideration female travelers. The entire mirror is lit by a circular light. The only negatives I could offer is the parking is a little tight and the elevators are a little slow.
from Greensboro, United States
Submitted on 30-06-2016
The staff went far and above what staff should do to welcome my wife and myself for our little getaway (18 anniversary). The parking was easy, the lobby was clean, the room was really clean. Just opened about 7 or 8 months ago. Crabtree Valley Mall in walking distance. North Hills outdoor shopping center a couple miles away. a lot of restaurants near by just pass the mall.
from
Submitted on 02-07-2016
Fantastic hotel! So neat and the rooms actually smelled clean like new, not sprayed. Very courteous and friendly staff, convenient location. Loved the spacious yet intimate inside & outside lounge areas, complimentary teas in lobby, very nice pool area and gym space. Wouldn't stay anywhere else when going to Raleigh!
from Libertyville, United States
Submitted on 04-07-2016
First the room was incredibly clean, it was like we were the first people to stay in there. Second and most impressive-the staff was incredibly helpful and friendly. My cell phone was dropped at the airport the night before and I had no way to conduct business the next 4 days..I asked the stay where the closet ATT was and they offered to take me their. So they had their "shuttle" driver take me. Turns out the shuttle driver fill-in was the GM Chris..not only did he take me to ATT he waited f... Read more
from Roxboro, North Carolina
Submitted on 06-07-2016
Extremely satisfied with our stay. One of the best places I have stayed. Near Crabtree Mall that offers great shopping and dining. I would definitely recommend this to any of my family and friends. I look forward to staying here again.
from
Submitted on 06-07-2016
Outstanding facility and accommodations. Staff was professional, attentive, and efficient. Rooms are well appointed and clean. On-site facilities were above average for location, dining options and on-site gym were utilized.
from Winterville, United States
Submitted on 07-07-2016
This hotel exceeded our expectations as far as appearance and cleanliness. Was a little disappointed that our anniversary wasn't acknowledged even though I put it the notes section of our reservation. But, overall experience was very good and we will definitely stay at this hotel again.
from Fayetteville, United States
Submitted on 10-07-2016
I had a large block of rooms booked for my daughter's wedding in late May, and we could not have asked for a better experience for us as the hosts and all our friends and family coming from near and far. The sales manager, Claire Johnson, and Christine McDevitt who handled the rehearsal dinner at the hotel were so professional and helpful, and the ENTIRE staff went out of their way to accommodate our many requests and needs for the long weekend. The hotel is only a year old this month, and it ... Read more
from Purchase, New York
Submitted on 11-07-2016
If you have stayed at a number of HGIs you will note the similarities. This one is different and better. The contemporary, colorful lobby is your first clue. The electronic board showing RDU departures is the second. At check-in we received two Gold amenity bags, even though we were only staying one night. We were also offered breakfast or bonus points, opting for the former. The room delighted with beautiful contemporary furnishings and nice surfaces. The bathroom held a full glass stall show... Read more
from
Submitted on 11-07-2016
Hotel very clean and upbeat. The staff at the counter in hearing we were on our anniversary had champagne and chocolate strawberries brought up while at dinner. Walked into room and had bed turn downed and a card with the works. I went down and thanked the staff. Would definitely go back.
from Chicago, Illinois
Submitted on 12-07-2016
Our room was clean, the staff was incredibly kind, helpful, and accommodating. They have a shuttle that will take you anywhere within a three mile radius. It's helpful and easy. That radius doesn't extend into the downtown portion of Raleigh, but that's easily accessible by Uber or a Cab. We didn't eat there for breakfast, but we had a catered brunch one morning and that food was delicious so the breakfast is probably comparable. Special shout out to Joan and Arthur who were incredibly kind a... Read more
from Conover, North Carolina
Submitted on 12-07-2016
This had to be one of the nicest place I have ever stayed very clean and modern... The Stay was great very friendly, courteous,and overall great people... I will definitely there stay again when I'm in the area... I love staying at Hilton brand hotel...
from Virginia Beach, United States
Submitted on 13-07-2016
Great experience, Very clean hotel. Staff is very professional and courtesy. Great location. Five minutes from the Mall. They made every effort to made our stay pleasant and rewarding. It is great for kids to. Parks and recreation just five or ten minutes away from the hotel. Loved my stay.
from United States
Submitted on 14-07-2016
This is our second stay at a Hilton Gardens. The hotel and rooms are very clean and inviting. They also have a restaurant on premises that stays open later than some area restaurants. There is a limited menu but they do it well. The lobby is like a grand beautiful family room- welcoming and comfortable. All needs were met with a smile and pleasantries - they are glad you are there and they express it !
from Southern Pines, North Carolina
Submitted on 15-07-2016
The staff at this hotel really makes you feel welcome. Front desk staff all have great personalities, which you don't find at a lot of hotels in this category. The rooms are really clean, and it smells like it. No spots or stains on the carpet. The bedding on the bed is actually clean and fresh. The bed is also extremely comfortable, we loved it. Nice clean bathroom, with a beautiful lighted mirror. This hotel is the absolute best I've stayed in in this category and price range. The location is... Read more
from Northern Virginia, United States
Submitted on 15-07-2016
This particular Hilton Garden Inn is only a few years old. That matters. We've learned to ask before we travel when a hotel was built and when it was updated. The decor is ultra modern. Beautiful bathrooms with wonderful showers. Most important, the staff is clearly dedicated to ensuring that visitors have an excellent stay.
from Waldorf, United States
Submitted on 15-07-2016
I have stayed at other Hilton Garden location but this one was especially enjoyable. The room decor, including the bathroom, was very contemporary and clean. I would stay here for future trips to Raleigh.
from Roanoke, Virginia
Submitted on 18-07-2016
I recently stayed in the Hilton Garden Inn in Raleigh, NC, for a dream cloud night. The bed was wonderful, everything about the accommodation was cushy. I was there for only one night, so I did not get to try out the indoor pool, but it looked very inviting! The staff at the hotel go well beyond to help customers. From start to finish, I was treated specially. All the staff literally stepped forward to help. When I could not see how the elevator worked, a front desk clerk came to help me. And th... Read more
from Hertford, North Carolina
Submitted on 18-07-2016
Received a warm greeting, friendly service and a great room. I loved the comfortable beds, LOTS of pillows and the bathroom was clean, modern and felt like a spa. Didn't try the pool or fitness center, but both looked great. The fresh cookies and cold infused water were added treats after a hard day of shopping and sight=seeing. Would definitely stay here again. However, no 'free' breakfast although there is a Keurig in the room.
from Lakeland, Florida
Submitted on 19-07-2016
New, nice, hard to believe it is a hilton garden inn. Large conference section, very comfortable. A large, good quality mall and several good restaurants are a few blocks away. Meeting rooms very good. Food excellent. Great service four straight days.
from Morehead City, North Carolina
Submitted on 19-07-2016
This hotel looks and smells clean and has a nice layout and decor. The indoor pool is nice but a little small. The beds and linens are very comfortable. The roar of the HVAC units on the 2nd floor are not that noticeable but you can hear them especially if you're on the lower floors. No complimentary breakfast but they do have a nice breakfast for about $12. Also, nice 24 hour pantry at the from desk and all rooms have a microwave and mini fridge. Bathroom has one sink and is a little tigh... Read more
from Bronx, New York
Submitted on 20-07-2016
This hotel was great the staff is very accommodating we had our family reunion here July 14 -17 everyone was very pleased the breakfast was great our banquet was excellent very satisfied will definitely stay here again thanks to all staff. Special shout out to Lou Barbra TJ and Corey and Christine
from
Submitted on 20-07-2016
I came to Raleigh for a quick overnight business trip and wound up having a truly wonderful stay at this hotel. The staff are some of the friendliest and most helpful I have ever encountered in years of traveling, and the hotel overall was warm and inviting. The rooms are clean and well laid out, with lovely decor and a comfortable bed. I would stay here again and again, for business or pleasure.
from Washington DC, United States
Submitted on 20-07-2016
Our meetings were transferred to the Hilton due to construction from a contracted hotel. We were amazed at the Hilton and their staff. This hotel was beautiful and brand new. The staff ensured our meetings ran smoothly and greatly assisted in shuttling 40 people to a dinner one evening. We were very impressed and glad we were transferred to their property. We are definitely looking to stay again when we come to Raleigh.
from Fayetteville, United States
Submitted on 20-07-2016
Loved it. Wish I had a few more days. Room was clean with soft thick towels. Really enjoyed the updated contemporary furnishings. The decor was beautiful. I enjoyed breakfast, especially the omelet station. The proximity to the mall and good restaurants was a win win.
from Ashland, Massachusetts
Submitted on 23-07-2016
This hotel just opened. Very nice. Room is large, quiet and clean. The restaurant inside is well stocked and the bar is inviting. The staff was very nice. The pool is really cool and the fitness room large. The location is ok, so rounded by 4 or 5 other hotels and an upscale mall.
from Bronx, New York
Submitted on 23-07-2016
Everything was awesome I would recommend to my friends and family. The rooms were beautiful, the workout took was organized and everything you need was right there. The food was delicious And the service was excellent
from Fort Wayne, Indiana
Submitted on 24-07-2016
Only criticism is the lack of shuttle service to the airport early in the morning, because it cost me $35 to get to the airport which was only about 20 min to airport. However shuttle service was available to us during our stay if we needed to go anywhere within a certain radius.
from Hegins
Submitted on 25-07-2016
I would recommend this hotel without reservation. From the room quality and cleanliness to the outstanding breakfast and dinner accommodations, this hotel is one of the nicest I've stayed in while traveling.
from Philadelphia, Pennsylvania
Submitted on 27-07-2016
This was a trip for my family reunion. The Hilton Garden Inn was basically our home base. The staff was awesome, friendly and very helpful. The buffet breakfast was worth every penny. I would definitely recommend this hotel. Oh almost forgot, the complimentary infused water in the lobby was a great touch.
from Pilot Mountain, United States
Submitted on 28-07-2016
clean, very comfortable; well-decorated. The staff was exceptionally friendly and the rooms very comfortable. The buffet breakfast was delightful; fresh and well-prepared. There was nothing about our stay (and their service) that wasn't top-notch. I'll be back!
from
Submitted on 29-07-2016
excellent hotel , staff very helpful and kind . Rooms are off the chain lovely and clean . The hotel is located in a very nice neighboorhood closer to the mall Crabtree Mall and attractions nearby we surely enjoyed our stay here . Breakfast was well prepared and hot.
from Edgewood, Maryland
Submitted on 30-07-2016
This is a fairly new hotel and it shows by how spotless everything was. the lobby was clean and the attendants friendly. there cookies and drinks available all day for guests. the cookies were really fresh, tasted like the baked them right there. there is a bar and a seating area to the right as you walk into the lobby. Food prices were not too expensive, surprise there. the breakfast in the morning is typical Hilton fare. I had coffee each morning, never ate any food. although, it did lo... Read more
from Garner, North Carolina
Submitted on 03-08-2016
Husband & I spent weekend here. Very beautiful lobby & public areas. Front desk & cleaning staff friendly & efficient. Check in & choosing room was easily done online. Felt very safe as you can only access floors in elevator by using room key. The king room was clean but smaller than expected. Walls little thin as could hear tv & other activities in next room. No complimentary breakfast & to pay 11.95 for it seemed too high when Hampton Inn right next door had complimentary breakfast. Isn't this... Read more
from Wilmington, United States
Submitted on 01-08-2016
Lovely hotel and exceptional staff. We always felt welcomed and special. The hotel is so nice, you get the feeling you are staying at an upscale resort. Will definately stay at this hotel our next trip to Raleigh.
from Raleigh, United States
Submitted on 05-08-2016
Housekeeping left our door open all day while we were gone and only partially serviced our room. Beds were partially made, trash was not emptied and was found on the floor, towels were partially replaced among other issues.
from Raleigh, North Carolina
Submitted on 06-08-2016
Stayed at this hotel for one night. I was extremely impressed with the front desk. They were pleasant and made check in easy. The cost of the hotel was a little pricey and the king room we stayed in seemed small. Was it enough for just 2 people? Yes. But it felt claustrophobic. I will say it was nicely appointed. Everything we needed was in there. And the location was perfect. Just immediately up the road from Crabtree and roughly 3 to 4 miles from restaurants and nightlife. Whatever issues I ha... Read more
from Farmville, North Carolina, United States
Submitted on 07-08-2016
Extremely clean, beautiful decor, great bar and patio. Delicious blue cheese fries and the entire staff was friendly. It was also nice to not hear the doors slamming and people talking in the halls around checkout because we wanted to sleep in. We will go back often just to get away. This hotel is close to everything. We visited the State Farmers Market twice.
from Charleston, United States
Submitted on 09-08-2016
This was the nicest Hilton Garden! Decor, amenities, the room...everything was top notch. The decor looked and felt like a W Hotel. Very chic and modern. The room was very updated and so comfortable. Giant big screen tv too! We didn't eat at the hotel but we did grab a drink on the way back to our room. The bar was very nice and lively.
from Raleigh, United States
Submitted on 09-08-2016
slightly higher costs but newly built with state of the art modern room style. Personnel on front desk very friendly and supportive. Breakfast buffet in traditional US style, could offer a Little more choice.
from Hamer, United States
Submitted on 10-08-2016
We stayed here for an overnight shopping trip recently and LOVED it!! The rooms were clean and up to date. The shower was very large and had great water pressure. The beds were very comfortable. We had drinks and appetizers shortly after arriving in the bar and we were very pleased with the food and service! The desk staff were very helpful in helping us find a nice restaurant for that evening and even offered to take us there! We are already planning a trip back next year and plan to stay ... Read more
from Marietta, Georgia
Submitted on 13-08-2016
This hotel is extremely clean and welcoming! I visited for a family reunion and they were very accommodating to all of the guests in our party. The pool is just the right size. I was happy to be near many eateries and shops with the mall nearby. Also, the interstate is not far away, but you do not hear any traffic. I highly recommend HGI Raleigh/Crabtree Valley!
from Browns Summit, North Carolina
Submitted on 13-08-2016
Staff was great! Property very clean and maintenanced. The breakfast bar was very good and a lot of choices. The pool was warm and the pool room was very clean and relaxing. The exercise room was very efficient. Also the hot had a nice business center
from Baltimore, Maryland
Submitted on 16-08-2016
As soon as i walk in i was happy with the lobby, and the Breakfast area. The staff was very professional the way they handle a inpatient guess, from the check in line of 25 member of my family checking in for our family reunion stay.The rooms were nice size and clean.The staff were very friendly and service us with a smile. The chefs for breakfast was quite helpful and friendly. The whole breakfast staff made me feel special and really wanted to take care of me.They get it at this hotel !!!
from Florence, South Carolina
Submitted on 05-09-2016
We have stayed at this hotel twice now. Both times we are greeted as friends, not guests. Staff is perfect. Rooms are immaculate. I love that you can pick your room and floor! I have nothing negative to say about this hotel!
from Raleigh, North Carolina
Submitted on 06-09-2016
Stayed with a wedding party. Hotel staff extremely friendly & efficient. Hotel was maintained spotless even with a large group of youth soccer players in house. Front desk person loaned me a cell phone charger as I had forgotten mine. Super convenient location too.
from
Submitted on 06-09-2016
The staff at this property make it worth every penny! The lobby and rooms are clean and updated. Great location right next to the mall and easy interstate access. The indoor pool is a little small but big enough to appease the kids. Bathroom is small but well maintained.
from Leland, United States
Submitted on 06-09-2016
From making the reservation, to check out, the experience was great. could not ask for more attentive service from the front desk and restaurant staff. they went above and beyond the service I get from other hotels including Hilton.
from Virginia Beach, Virginia
Submitted on 07-09-2016
Our family stayed here over Labor Day weekend and we're extremely pleased with the accommodations and staff. The front desk and management staff were especially friendly and helpful. Would definitely recommend this hotel to anyone.
from New York City, New York
Submitted on 09-09-2016
Stayed here for two weeks during a business trip to Raleigh. The property is fairly new so the rooms were spacious and comfortable. The highlight of my stay was the staff. They were so happy and it really makes a difference. If you're in the Raleigh area, stay here. You will enjoy your stay.
from Raleigh
Submitted on 10-09-2016
. Will stay here every time I travel to the television package in room was outstandingoing. Nice to have plenty of movie channels to pick when work day is over. I recommend that all Hilton follow this place as their example
from Raleigh, United States
Submitted on 10-09-2016
Lucked up last year because hotel we were to stay in was under construction! Tried the Hilton Garden in Raleigh, NC and what a great surprise. Stayed again in the Hilton Garden and nothing has changed! Staff, resturant and rooms were great! With all the people staying there the still know your name???. Great place to stay!??
from Asheville, North Carolina
Submitted on 12-09-2016
This was by far the best Hilton Garden Inn I've ever been to. The room was very clean, great shower, directv service and a very sharp LG flatscreen mounted on the wall. The bed was very comfortable and slept well. I would recommend this hotel to anybody I knew that was traveled my to the Raleigh area.
from Pittsburgh
Submitted on 12-09-2016
Staff was great. Room was clean and air worked great. Exercise room and business centre Free coffe and a good price on breakfast. Location is very close to a mall and shopping plaza. 15-20 minute drive during rush hour from the airport.
from
Submitted on 13-09-2016
I've stayed in about six hotels in Raleigh, and this was by far the best experience. The decor is fresh and modern, the artwork is actually good, and the sheets are high-quality, all so surprising for such a reasonable rate. I have a sprained ankle and I'm on crutches, and the staff was so helpful and kind and considerate. Arthur at the front desk even got a vase for some flowers someone at Trader Joe's had given me.(that's another of my favorite places in Raleigh.). He brought me complementary... Read more
from Seguin,Texas, United States
Submitted on 12-09-2016
The hotel is new. The rooms are very nice and quiet. The entire staff is very helpful and friendly. The exercise room has plenty of excellent workout machines. The in door pool is nice and refreshing. I will definitely stay at the property whenever I am in the Raleigh area.
from Manorville, New York
Submitted on 16-09-2016
Arthur(I believe the front end manager) was wonderful. He knew all the guest names. He was helpful in printing out boarding passes. He went out of his way to make sure I had an enjoyable stay. The hotel was very clean
from new york, United States
Submitted on 15-09-2016
My stay at this Hilton Garden Inn was very pleasant. The staff was pleasant, friendly and helpful. The room was clean and the bed was comfortable. The steel door to each room eliminated hearing what was going on in the room next door. This is my second time staying at the Garden inn in two different states and the quality was excellent. I highly recommend this hotel.
from Elizabeth City, North Carolina
Submitted on 15-09-2016
I have stayed here several times and have always enjoyed my stay. Friendly people, great food, nice rooms, very up to date and modern. I really enjoy the location very close to a huge mall and plenty of places to eat near by.
from Raleigh, United States
Submitted on 19-09-2016
This is the hotel best in the area. The restaurant is great and I love their salmon. The employees are all committed and helpful. The greet you by name and remember your name. I use to stay at other hotels in the area, but this one is top notch. The best is the pull down shades in the window. Makes for a great nights sleep.
from Raleigh, United States
Submitted on 19-09-2016
Thanks to everyone at this hotel our work week was extremely enjoyable. Great food, great service and nice amenities. It is so nice to be greeted by name and asked how your day was and if we needed anything right away. Thanks Hilton.
from Raleigh, North Carolina
Submitted on 22-09-2016
See My review of the Hampton Inn & Suites Raleigh Crabtree Valley to get the start of this bday weekend getaway for my wife. We were moved to this hotel because the ac in our prior executive suite was not working it was a 90 degree sauna! So we were moved next door to this executive suite by the hotel manager. The room as a beautiful executive suite with fireplace walk in shower and Jacuzzi tub in the bedroom. So It was time to take showers and get ready for our bday dinner reservations. We atte... Read more
from
Submitted on 24-09-2016
We really enjoyed our 2 night stay at this hotel. Arthur is an outstanding employee-he had to be the nicest we have ever encountered at any hotel. He greeted me by name each encounter, was friendly, and very helpful. He is definitely an asset to the company. Inda at the front desk and Ben in the restaurant (as well as many others whose names I regrettably did not get) were outstanding, as well. The room was well appointed and modern and most importantly CLEAN. I loved the make up mirror ... Read more
from Jacksonville, North Carolina
Submitted on 25-09-2016
My daughters and I really enjoyed our stay at the Hilton. We were greated by one of the best Hotel Managers I've ever had to deal with, thanks Arthur for helping make my daughter's 15th birthday unforgettable!! The entire staff was phenomenal!! The food was amazing and the waiters made sure we were never in need. I recommend this hotel to anyone who wants to feel at home away from home. We will definitely be back!!
from Fort Washington, Maryland
Submitted on 25-09-2016
Spent the weekend in Raleigh for a wedding and Hilton Garden Inn offered the perfect atmosphere to relax after each night of events. The outdoor patio area at this location is beautiful and a great place to spend time with family and friends. The bar area and food was delicious each night and a good value.
from
Submitted on 26-09-2016
Beautiful, clean hotel with a modern vibe and comfortable lobby. It was convenient to have breakfast, a restaurant for lunch or dinner, and a bar on premises. The lobby has a nice outdoor patio for enjoying drinks or dinner. I would stay here again for business or pleasure.
from Greensboro, North Carolina
Submitted on 27-09-2016
Outstanding experience. From the time we checked in to the time we departed everyone at the HGI Raleigh/CV was great and truly exhibited a friendliness rarely seen at a hotel these days. Our room was clean, and very nice, a new fresh look with all the amenities needed for a great stay. Kudos to HGI for a great weekend. We enjoyed the buffet breakfast and the bar area was just the right size for enjoying a late evening drink while watching football. While there are many facilities to choose... Read more
from Victoria Island
Submitted on 27-09-2016
The airline flight arrival and departure board was a neat surprise. As well as the restaurant/bar and small convenience store. You don't have to run around town for anything once you check in. It is very new, very modern and very comfortable and great prices. Looks like Hilton has actually listened to what their customers need and pulled it together here.
from Raleigh, North Carolina
Submitted on 02-10-2016
I stayed here as a one-night getaway. It was nice, modern, and clean except the comforter smelled like men's cologne when I checked in. I complained, and it took quite a while, but they sent staff up to change the comforter. After smelling the cologne, I wondered what else hadn't been cleaned and so it kind of tainted the rest of my stay. But the staff were very friendly and accommodating, and they gave me a free breakfast for the trouble with the comforter. The restaurant was nice enough. ... Read more
from Fort Mill, South Carolina
Submitted on 04-10-2016
I have stayed here several times in the last 4 months. I tried several Hilton brand hotels in the area before finding this one and have only stayed here since finding it. Staff is friendly. Restaurant is convenient and offers nice healthy options. I am a big fan of the midweek dinner specials at the bar.
from
Submitted on 05-10-2016
The hotel is stylishly appointed, and the service was excellent. Arranging the prepaid room block for colleagues gathering from several states was seamless and the dozen of us all had great experiences (even with some last minute changes do to travel/arrival issues, and some very late-night arrivals.) Communication between night and day staff was excellent, and there wasn't a difference in service from the different hotel teams.
from Cherokee, United States
Submitted on 05-10-2016
The staff at this beautiful hotel were excellent, they treated you as you were the most important guest they had. Any request we had was met very nicely and efficiently. Our room was very clean and comfortable. The complimentary breakfast was very good and the cookies were excellent.
from
Submitted on 05-10-2016
This hotel exceeded our expectations in every way. The hotel itself had all sorts of extra features in our room and in the lobby. The hotel staff were very friendly and helpful throughout our stay. We will definitely return
from Raleigh, North Carolina
Submitted on 11-10-2016
Great service. Excellent rooms! The staff was very accomodating. The food was excellent. We would definitely stay again. Banquets and catering did a great job setting up for each of our events. Not to mention the wonderful food!
from Washington DC, District of Columbia
Submitted on 12-10-2016
We stayed here overnight for a conference in Raleigh. The location was easy to find. Arthur, checked us in and was very friendly, efficient, and helpful with information about the hotel and the surrounding area. The room was spacious, comfortable, and very nice. The bathroom and shower was really nice. We had breakfast at the restaurant the next morning. It was very good and fast. You had your choice of buffet, made to order omelets, pancakes, or french toast. We were supplied a breakfast vouche... Read more
from Winston-Salem, United States
Submitted on 17-10-2016
I would recommend that hotel to anyone. The beds were very comfortable. The food was great. The next time I am in Raleigh I will stay there again. The service was great. No problem even when the lights went out. Everything was A ok.
from Indianapolis
Submitted on 18-10-2016
The hotel itself was lovely and very up to date. The staff are the real gems, though. They were all friendly and helpful. It made my stay a real joy. The hotel was pretty crowded over the weekend, but it quieted right down at a decent hour. I slept like a baby. It's right near just about everything. I never had to drive more than 10-15 minutes to get anywhere. 10/10, would stay again.
from Wilmington, NC
Submitted on 18-10-2016
Facility was clean, well appointed and service was outstanding, staff friendly, efficient and courteous, made you feel welcome. Location is easy on/off from I-440, Crabtree mall and Raleigh. Definitely our Raleigh go-to hotel from now on!
from
Submitted on 19-10-2016
Can't say enough good about this hotel. The staff treats you like family. Where else have you stayed where the front desk staff makes sure you have your favorite cookies and brand of coffee? And calls you by name? When you travel frequently for business, and have long days, this is truly like coming home!
from
Submitted on 24-10-2016
We had a great stay. The staff is friendly and the manager on duty during our stay was beyond amazing. When I told him we were going to state fair, he produced two entry passes. The property is new and clean, and...cucumber-lemon water in the lobby. Tell a friend.
from Boston, Massachusetts
Submitted on 27-10-2016
Spacious property, although you have to navigate a hill and dangerous highway traffic if you are walking. The hotel does not offer pick-up from RDU and taxi or Uber cost almost the cost of the room. So I made the mistake of taking local bus and got stranded. They need to provide airport pickup!
from Tallahassee, Fl.
Submitted on 27-10-2016
I am chairman of an annual conference and this was our first conference at this hotel. The event manager and hotel staff exceeded our expectations in preparing for our event and ensuring it's success. They were knowledgeable, professional, friendly and efficient and took care of our every need. The conference attendees absolutely loved everything about the hotel and location. Should you need a hotel for an event or just a trip to Raleigh, I highly recommend Hilton Garden Inn Crabtree.
from Bloomfield, United States
Submitted on 28-10-2016
I thoroughly enjoyed my stay at the Raleigh/Crabtree Hilton Garden Inn. It was the site for the legal nursing conference I attended. I also needed to work on my business while I was there and needed a break from built up family/work stress. This Garden Inn was perfect for all three. The conference venue was exceptional. The workspace in my room was large and ergonomically comfortable. And the bed, pillows and shower were to die for - so comfy! Kudos to the warm and welcoming staff.
from WILMINGTON NC
Submitted on 29-10-2016
When we arrived the girl at the front desk was a little overwhelmed with no help. She did a great job and everything else was perfect. The kids ( 5 and 7 ) loves the indoor pool. Would definitely stay again.
from Dayton, Ohio
Submitted on 29-10-2016
Very nice hotel. The staff was friendly, room was clean, and there's a lot to do in the area. Be aware that when traveling northwest on Glenwood Ave you have to do a u turn to access Arrow Dr to reach the hotel entrance.
from Purcellville, Virginia
Submitted on 01-11-2016
This is the absolute best Hilton Garden Inn on the East Coast. I travel a lot for work and this place is awesome! Everyone understands customer service from the hotel to the restaurant. Great facilities and rooms. Wouldn't go anywhere else when in the Raleigh, NC area.
from Denver, Colorado
Submitted on 01-11-2016
I was part of a wedding party and was not part of the decision to stay at this property. I was literally shocked at how cordial and helpful the manager was. Call me by my name when away from his desk. Not sure how he managed that! The breakfast staff was more than helpful. The hotel is new and clean with modern amenities and nice artwork in the public spaces
from Johnson City, Tennessee
Submitted on 02-11-2016
Great staff, great location overall great experience, I would recommend staying at this hotel rooms are always spotless and the breakfast is delicious. Definitely staying at Hilton garden in my next business trip to Raleigh.
from Portland, OR
Submitted on 02-11-2016
This hotel was very clean and comfortable. The location is very convenient, though you do have to drive to anything but McDonald's and the restaurant in the hotel, which we did not use. My son loved the pool and the free cookies. Beds were comfortable and the bathroom was very nice. The tv had a lot of channels and the internet seemed to work well. This hotel does not have complimentary breakfast, which I feel is a detriment. I would stay here again for sure, but I'd like to see breakfast ... Read more
from Elizabethton, Tennessee
Submitted on 03-11-2016
The Restaurant/Bar downstairs, great service and delicious food, excellent breakfasts. The Conference Facilities are large and flexible, rooms large and beds comfortable, Ours was impeccably Clean every day. It is just a few minutes drive to Downtown without the added price and congestion of downtown. The property is sloping, on the lower parking lot theres an elevator to take you up to the ground floor and conference area. Overall a very good hotel experience.
from Florida
Submitted on 04-11-2016
Freshly refurbished hotel with modern interior decorations and design. Rooms are nicely appointed with a refrigerator, safe and lots of USB outlets. Professional and friendly staff. Bar on site with top shelf drinks. Made-to-order breakfast is good too. Business center has great Apple computers with huge monitors and laser printer/scanner peripherals. Heated swimming pool with a mini waterfall adds to the amenities.
from Columbia, South Carolina
Submitted on 06-11-2016
What a great secret of Luxury at a middle class price. Comfortable rooms, great food and a great bar and pantry. The staff was pleasurable and friendly. You need to experience the cool night air on their open furnished balcony with firepit
from Durham, North Carolina
Submitted on 06-11-2016
We just had a family wedding and used this hotel for our friends and family. From the moment we arrived until the check out this morning, EVERY SINGLE interaction with an employee of this property was outstanding. One employee, in particular, was the talk of the guests so I want to make sure that Arthur gets a special "shout out" for his outstanding customer service. Besides the customer service, the property is beautiful and the quality of the breakfast offerings was excellent. We will defini... Read more
from Norwalk, CT, United States
Submitted on 08-11-2016
Used this hotel as we were in town for a wedding. EVERYONE at the hotel was very helpful. Rooms were clean, food was excellent. Made our trip extremely pleasant. Had flavored waters and hot chocolate chip cookies in the lobby, what could possibly be better than that. Arthur is a great asset to this Hotel. Would definitely stay again when in area. Would highly recommend. Mall is close by.
from Chicago, Illinois
Submitted on 09-11-2016
I frequently travel for many different reasons -this last trip was a mission to help those displaced by Hurricane Matthew. Since this was on my dime (gas and lodging), keeping travel and hotel expenses were key. I also had a service dog which complicates things a bit. However, this hotel was so awesome, clean and hospitable that I stayed there on the way down AND on the way back. I can't say enough about the cleaniness, the service my boyfriend and I received as well as well JUST A WONDERFU... Read more
from Lawrenceville, Georgia
Submitted on 09-11-2016
My wife and I attended a college football game at N C State University this past weekend. We shopped for a reasonably priced Hotel in the area and found the Hilton Garden Inn because the price was reasonable and the reviews were good. I was not really expecting anything special or surprising coming to the Hotel. We checked in and they gave us complimentary bottles of water from a very professional lady at the front desk. The elevator had security to get on our floor. We walked in the room and I... Read more
from Frederick, Maryland
Submitted on 09-11-2016
Great rooms, professional staff and a clean room. Very comfortable bed. MY husband loved the shower. Easy to get in to it for a person who does move well. I loved the fresh fruit in the water for the guests in the lobby.
from Virginia Beach, Virginia
Submitted on 13-11-2016
We stayed here for Casl soccer tournament! The hotel is beautiful and modern. I can't say enough abut the cleanliness and customer service! The wonderful staff goes above and beyond to make your stay comfortable and relaxing. The staff was exceptional in finding a local restaurant for dinner in town for large party group, make our reservations and provide shuttling to the location and back! Thank you Hilton for a wonderful stay!
from Yatesville, Georgia
Submitted on 14-11-2016
I love staying at Hilton Garden Inn and do so whenever I can, this hotel was excellent. Very clean, friendly and caring staff. Great made to order breakfast also a bar and dinner menu. I was able to get a room on one of the top levels therefore it was very quiet. Would definitely stay hear again!
from Asheville, North Carolina
Submitted on 14-11-2016
The Hilton Garden Inn / Crabtree Valley was tastefully decorated, friendly staff at the fron desk, restaurants, housekeeping... Across the board this was a very good place to hold our bi-annual conventions.
from Raleigh, United States
Submitted on 14-11-2016
it was just to get some time away from the house. it was very relaxing. We will be back soon. The Front Desk Authur was very friendly and made me smile. he also introduce me to the staff, which I really thought was different.
from Lapel, United States
Submitted on 15-11-2016
hotel is very clean, staff very nice and courteous. breakfast bar is great but get it added to cost off room to save 50%. would have done this prior had I known beforehand. free cookies and fruit flavored water available in evening so that was a great evening snack.
from GREENVILLE, United States
Submitted on 16-11-2016
This place is absolutely stunning and unique in so many ways. Our stay was very nice and quiet. The restaurant downstairs is just phenomenal. The wait staff was very helpful and caring. They make sure to appease their customers and keep them happy. I enjoyed every bit of our stay and will be sure to be back.
from
Submitted on 16-11-2016
Staff were helpful and polite. Room was spotless and inviting. Parking was free, but limited. Had to park in the lot for the hotel next door. The decor in the hotel and rooms is updated, bright, modern and cheery. The dining room is open and lots of light during the day.
from Raleigh, United States
Submitted on 21-11-2016
I use this hotel frequently for business travel and cannot say enough good things about it. It??s beautiful, new, clean, and the staff are wonderful. The location is also very convenient; its right off of 440 (but not close enough to hear highway noise) next to the Crabtree Valley mall, plus all the shops and dining at North Hills are right down the street.
from Shallotte, North Carolina
Submitted on 22-11-2016
Stayed at the Hilton Crabtree for a training class. This Hotel is top shelf. Rooms are modern and very clean with the nicest bathrooms I've seen in a hotel in a long time. Spacious and comfortable. Very modern and up to date. All amenities available that you would need and the food and the staff were wonderful. Great location as well! This should be your first choice when staying in the Raleigh area!!!! No disappointments!!!!!!!!
from Martinsburg,WV
Submitted on 22-11-2016
Every time I stay here I have being treated great by the staff. They,re attentive to the customer needs as well. Thank you for your service a customer always remember being treated with respect. Eventhough bad news travel faster than good news.
from elizabethton, United States
Submitted on 21-11-2016
The staff at this location make the stay extra special. Going out of their way to make your stay pleasant and answer all questions. Service in the restaurant was fabulous. The art deco style was eye catching and the lobby was beyond tidy.
from Raleigh, United States
Submitted on 22-11-2016
I have stayed at this hotel over 30 times this year and the reason for that is the staff is amazing with greeting you with a smile and positive attitude. They are helpful and dont see me as just a guest but a friend. I have been brought balloons to my room to room service when I might have been under the weather while traveling. I couldn't say enough about the staff at this hotel. The property is modern and very well kept too.
from Hudson Valley
Submitted on 24-11-2016
Even with GPS, was a bit hard to find the place. You could see it but needed to pay close attention to roads But glad I found it I stayed here the same weekend as some major high school age soccer showcase/tournament Despite this, the experience was a good Check in was friendly informative and accurate The King room was roomy enough, with a good sized bathroom. The included mini fridge and microwave are always a plus Internet speed was very good with solid connection
from
Submitted on 27-11-2016
The workers were very nice and the hotel was beautiful. Had everything you would need and was within a few miles from every where we went. I would definitely go back. They had a snack bar, coffee, restaurant, there was a private auction going on. And they had lemon water and fresh cookies everyday. The only reason I'm not giving 5 stars is the walls were thin, I could hear the neighbors at night coming in, and there was no fan in the bathroom so it got very hot during a shower. Oh and the breakf... Read more
from Charlotte, United States
Submitted on 28-11-2016
The hotel is modern and the staff, excellent. The rooms are immaculate. However, if you are arriving later in the day or returning later in the evening, expect to find no parking. There are some spaces available at an adjoining property-- downhill and in the very back. I travel alone and have a back injury.
from Florence, South Carolina
Submitted on 29-11-2016
Got in late on Sunday, November 20th. It was very chilly outside. But walked into a lobby that had a fireplace and was greeted by a receptionist with the biggest smile you ever wanted to see. I immediately felt warm and welcomed. The room was spotless and the beds exceptional. You could actually adjust the firmness/softness of the beds by using a dial located on the side of the mattress. Each room had a microwave and mini refrigerator as well as a Kerge coffee maker. There was also a bar a... Read more
from Upper Marlboro, United States
Submitted on 02-12-2016
The hotel rates a wow factor for design, cleanliness, location and extra points for staff. I stayed here for an overnight stay during the Thanksgiving holiday. The room was nice and cozy, exactly what was needed after travel and the joy of spending time with family. A nice restful night prior to getting back on the road.
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