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Hilton Garden Inn Raleigh - Durham Research Triangle Park

Raleigh-Durham, NC, US (RDU)

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Based on 482 reviews
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Hilton Garden Inn Raleigh - Durham Research Triangle Park
4620 S Miami Blvd, Raleigh-Durham, NC US 27703

Hilton Garden Inn is centrally located just minutes away from Duke University, NCCU, UNC and NC State, USA Baseball complex, Durham Performing Arts Center, Cary Tennis Park and Durham Bulls Stadium.

This king or queen traditional room at the Hilton Garden Inn Durham Research Triangle Park hotel is warm and inviting, yet equipped with the latest technology and ergonomic comfort, for maximum convenience. The Garden Sleep System provides the perfect balance between comfort and support. The ergonomic Mirra chair is good for your back and better for work. Our rooms are equipped with microwave, mini refrigerator, coffee/tea maker, HDTVs, iron, alarm clock with an MP3 jack and premium channels.

Located just over three miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel, including Research Triangle Park and Streets at Southpoint Retail and Restaurant Complex.

  • 24-Hour Front Desk
  • ATM Machine
  • Audio/Visual Equipment
  • Business Services
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Airport Shuttle
  • Free Parking
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Seasonal Pool
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 482 reviews
from Dallas, Texas
Submitted on 22-05-2016
We had a 20 person group for a college graduation and had the best experience that can be expected in a hotel. They were professional, accommodating, friendly to elderly and kids alike and their attitude really made a difference to our having a memorable visit to the area. Front desk team is first rate.. Night staffing is light so get your extra pillows blankets etc sooner rather than later.. Beds have some dial to control hardness which seems fussier than need to be- just made the mattress fee... Read more
from Durham, United States
Submitted on 22-05-2016
It's a gorgeous hotel with excellent staff located in the middle of everything. It's only a short drive from the airport, bars, and shopping. My family and I thoroughly appreciated the hotel staff and will be sure to stay here if we are in the area again.
from Greenville, United States
Submitted on 24-05-2016
I had a wonderful time during my stay here. The staff was excellent. Very personal; yet professional. My room was clean and comfortable. I would definitely stay here again and I highly recommend the Hilton Garden Inn.. and by the way...the food is excellent.
from Greensboro, North Carolina
Submitted on 25-05-2016
Stayed here overnight for a training across the street at the Marriott. Chose it because of the price, reviews, and the type of hotel sheets and pillows I love. Everything matched my expectations. My only complaint is that when I was wandering around half asleep at 6 am, I was perfectly content with my fruit and cereal until a server asked what I wanted in an omelet. Another server put a bill on my table for $11. There is a sign above the breakfast menu on the wall I believe in light green that ... Read more
from New Jersey
Submitted on 25-05-2016
Standard HGI with amenities like made to order hot breakfast. Lobby and dining areas are roomy. As a Diamond I was moved to a corner room that I enjoyed (although I wouldn't consider it a true upgrade - same room dimensions as any other). Small outside pool, small fitness room. Coin laundry available. Price point was good for this hotel. Rookie's sports bar about 2 traffic lights down the road. For a business stay this is a good place to book.
from Columbia, South Carolina
Submitted on 01-06-2016
We stayed here 5 nights, so we got to know the property very well. Great location just off I-40 between Durham and Raleigh. But, we got a bad taste right away as when we checked-in late, around 11:00pm, the staff checking us in was not friendly at all and rude. And not just to us, I heard another guest who checked in after me actually remark back to the different check-in agent who was rude too! Hotel is very clean, looked well maintained, and our room was a very large corner room. Room was... Read more
from Cary, North Carolina, United States
Submitted on 01-06-2016
The location of this hotel is great. Very convenient to highways that can get you to Raleigh, Durham, Cary - wherever you choose to go in the Triangle. The staff was very kind and welcoming. But the room left a bit to be desired. Very little care was taken with cleaning the room. There were large crumbs/food residue on the carpets. We opened the mini-fridge (nice feature!) only to find a very visible strand of hair inside the door. The bathroom floor was clean in spots, visibly dirty in others. ... Read more
from Aurora, Illinois
Submitted on 04-06-2016
I typically like HGI properties, but was disappointed here. Beds were like marshmallows and uncomfortable. There was no clock in my room, and asked twice for one to placed in room while I was at our office during the day, but it never happened. Breakfast was good, and service in the restaurant was fairly good. Stayed here with about 12 other colleagues, and most of us agreed we'll most likely book a different hotel in area for our return trip in August
from Ohio
Submitted on 05-06-2016
I travel for business and stay at a Hilton in Ohio...and I must say it is excellent. So I booked a room at this hotel in North Carolina expecting the same. I was mistaken. It is a decent hotel, but upon opening my hotel room door, the cleaner was overwhelming that housekeeping used. I was instantly turned off. I woke up congested. The pool was ok, nothing special. The staff was pleasant but not attentive. I went to the front desk and asked for an extra blanket and pillow. The attendant wrote d... Read more
from Pensacola, Florida
Submitted on 06-06-2016
The staff was wonderful and very friendly. I especially appreciated being put in a room with a new mattress. However, the room had a major design flaw. The bathroom door could not stay open because it interferred with the door to the hallway. There was no ventilation in the bath either. There was significant mold and mildew in the bathroom. I sneezed and my nose ran every time I went in it. I won't be staying there again.
Submitted on 20-06-2016
My husband and I have stayed here multiple times with work trips. The hotel overall is nice but we have had some issues that are making it hard to keep coming back. The front desk lady has talked very rude about her assistant manager to us (guess he forgot to 'check us in' even tho we had a key). Made us feel uncomfortable asking for a late check out and when we returned from dinner tonight and passed the front desk she was again loudly bad mouthing other coworkers. Last visit we were given a ro... Read more
from London, Canada
Submitted on 26-06-2016
Had a very pleasant and relaxing experience staying at this hotel for 2 weeks. It was quite busy, but staff was good and accommodating. Room was clean, service was fast and reasonable prices. Great location.
from Durham, North Carolina
Submitted on 28-06-2016
Guest services staff were phenomenal! The outdoor pool wasn't the greatest. The breakfast menu was very limited; however, the omelet station made up for lack of variety. Accommodations were fantastic and use of the HH application made checking in effortless!
Submitted on 28-06-2016
This hotel is definitely above average expectations. Everything was up to date, nice and clean. From the room to the pool area. The work out room was great too. With several machines dumbells and a bench. I hope to stay again.
from Danville
Submitted on 28-06-2016
this is a great hotel, rooms are spacious, staff is friendly and the hotel is away from the noise and traffic that some of the other hotels have. we love it! we travel a lot to the RTP and we always try to stay at this hotel because of the rooms and the friendly staff. you can relax and unwind here.
from Raleigh, United States
Submitted on 01-07-2016
Stayed for two weeks on business, the food was great, the staff was friendly. The hotel provided us with a meeting room for a few days at no extra charge. The customer service of the breakfast staff was excellent! The chef also provided some additional dining options in the area.
Submitted on 03-07-2016
Though my stay was short, the service was nothing short of phenomenal. The rooms are very clean and comfortable. The staff i encountered was respectful and professional. Adrienne at the front desk was extremely helpful and caring of my situation, and the two gentlemen who work in the restaurant took very good care of my two boys and me. I plan on coming back for another family trip.
from Durham, North Carolina
Submitted on 10-07-2016
AC broke during the middle of the night (we checked in at 3am). I was treated as if it was my fault I didn't complain sooner when I went down to the desk at 6am, after tossing and turning all night long. At the time there were willing to offer me free breakfast for the inconvenience (I'm a gold member). I was also told there was nothing that the front desk could do for me and would have to call and speak to the Assistant Manager, he was out of the office that day. I find it all humors since... Read more
from Houston, Texas
Submitted on 10-07-2016
In my honest opionion you can get a better quality for your stay from their competitors. The rooms are dirty, dining options are boring and theven breakfast buffet is pretty basic...and yes, boring as well.
from Simsbury, Connecticut
Submitted on 10-07-2016
Arrived at 1:30 AM and welcomed with a big smile as a diamond member from the Front desk staff. Given Breakfast vouchers and room key which was all ready. In my room within 5 minutes of arrival. Internet connection was solid and had no difficulties doing work to prepare for the meeting at 8 AM. Fell asleep at 2:30 and woke rested at 7:00. Breakfast Buffet had everything I wanted and had a made to order omelet with sausage, bacon, and a cup of coffee. The server was very attentive and kept c... Read more
from Wilmington, United States
Submitted on 12-07-2016
This is a good hotel if wishing to stay outside of the main cities of Durham, Chapel Hill or Raleigh - very convenient to all 3. Staff was friendly and accommodating. Rooms were clean and well furnished. Main complaint is that the bathrooms have zerio ventilation. You must prop the door open with a piece of furniture to get any ventilation, so bathroom becomes extremely hot very quickly...hard for getting ready!
Submitted on 20-07-2016
As for the location and amenities, they are great. Easy access to I-40 to get to Raleigh, Durham, or Chapel Hill. BUT, it was the top notch service that stole the show... We flew in 7 people from around the country and they stayed for 2 nights and 3 days. During the days, we used their conference/meeting room and their food service. The sales office was prompt, attentive and happy to help us coordinate and finalize the contract. The service while we were there was some of the best that I have e... Read more
from Asheville, United States
Submitted on 25-07-2016
Our stay was great - we booked a conference room for a 2 day conference and the staff was wonderful the whole time. The check in staff and Dennis, the man who helped us set up the room and was with us most of the day were particularly helpful. I would definitely recommend this location.
from Greenville, South Carolina
Submitted on 29-07-2016
No worry stay. Excellent service with above average room services. The breakfast was fast hot and tasty. Overall excellent. Staff and management workEd to make this anew enjoyable stay for me. Safe inside and out
from Wadesboro, North Carolina
Submitted on 02-08-2016
My wife's family reunion is at this hotel. The staff was very professional and courtesy. The hotel restaurant had excellent service and good quality meals. Any future trips to the Durham area will include at stay at this hotel
from Warner Robins, GA, United States
Submitted on 02-08-2016
My sons and I got in late but called to let HGI know we were still coming. Check-in was effortless and very quick. The next morning we enjoyed made to order omelets and had a great time with approx. 30 other family members. Later that evening the family met in a private banquet room to discuss family business. HGI provided sweet tea and water! We had a great time and enjoyed the accommodations.
from Kathleen, GA, United States
Submitted on 04-08-2016
The hotel staff was very accommodating to our needs, including reduced family rate, breakfast and conference room. Plus extras such as cookies, water and other snacks. I would recommend this hotel to anyone, especially for those planning a group meeting. Yes, I would love to come back again.
from Metro Minneapolis-Saint Paul, Minnesota
Submitted on 12-08-2016
location was great. Price I got a good deal. Cleanliness if the room was always great. Enjoyed the pool area Front desk morning staff (kimberly was great.) 1st day of breakfast was good Parking was good Overall good place to stay
from Milwaukee, Wisconsin
Submitted on 14-08-2016
Nice hotel with the consistenly good amenities of a Hilton chain hotel. Comfortable and clean room with good fitness, food and drink availability. Good location with easy freeway access, Research Triangle businesses and the RDU airport.
from Cliffside Park, New Jersey
Submitted on 15-08-2016
I stayed here twice in the last two weeks and my first visit the furniture was old and chair and ottoman did not match. The bed was not comfortable because the mattress should be replaced. I itched all night. My most recent stay on this past Saturday night the pillow case was dirty and again the chair and ottoman did not match. However the staff is awesome, friendly and welcoming. They are the jewel of the hotel! Hilton should update the furnishings and this could be a great hotel.. ... Read more
from Baltimore, Maryland
Submitted on 16-08-2016
We visited this property for a weekend family reunion. It is located in a small business district, but close to many restaurants, stores etc. It sits right off I40 which provides access to local attractions. The hotel rooms were standard size, nice size bathroom, microwave and small refrigerator included, very clean. It had a bar with food service. The staff was very courteous. There is a small outdoor pool. The lobby had complimentary cookies, pastries or lemonade (with fruit) in the aft... Read more
from Charlotte, North Carolina
Submitted on 22-08-2016
This Hotel is awesome...quick easy check-in/out. The front desk was so cheerful and happy. Rooms, restaurant, bar and food service was outstanding. VERY CLEAN and fresh feeling. Love the decor also...Made me want to smile
from Aurora, United States
Submitted on 31-08-2016
Stayed here while other wedding guests stayed in downtown Durham. The price couldn't be beat and it was nice to not be right in the middle of all the goings on. Breakfast was not overly expensive. It was a buffet with fresh waffles and made to order omelets. We ate dinner in the bar area twice. Great food. Staff was lovely. No complaints. Would stay here again in a heartbeat.
from brooklyn, United States
Submitted on 31-08-2016
excellent stay for a weekend. clean location and staff was excellent. I picked because the location was approximately a mile from my friends event. it was also in the center of pretty much everything we needed
Submitted on 05-09-2016
Traveled to Durham for a family event and chose this hotel because of its location. The price was very good and since we are Hilton Honors Gold members we also got a cooked to order breakfast included each of the 3 mornings which was delicious. The room was comfortable and clean and bathroom was great (including the towels). Staff were friendly and helpful from the front desk, breakfast cooks and servers and the bartender. Conveniently located near downtown Durham and Duke. Will be the only... Read more
from Bayside, NY
Submitted on 07-09-2016
Property is clean, pleasant and convenient, Staff is excellent, Food is good. Great value if you go on weekends. The price superceeded my complaints except the lousy cable service.i would highly recommend this property. Overall experience was excellent.
from Cary, North Carolina
Submitted on 10-09-2016
I have stayed in Hilton Garden Inn hotels across the country and this is by far the worse experience. My stay was so bad, I am filing a complaint with a civil rights organization. I checked in, ordered dinner and was enjoying my stay when the cable/satellite tv went out in the room. I called the front desk and an individual who was later identified as the night auditor answered the telephone with the worst attitude problem. This person did not speak over me, however shouted over me and refused... Read more
from Durham, United States
Submitted on 12-09-2016
This is the 2nd Hilton Garden Inn I have stayed at and the situation was the same. I have just come to accept that the quality of the bed is sub-standard. The beds make a lot of noise when you move on them. Marriott seems to have solved the problem but Hilton has not.
from Danville
Submitted on 13-09-2016
another excellent stay at the Hilton Garden Inn. staff is friendly, check in quick, rooms are clean and neat. always enjoy staying here. the hotel is in a nice quiet area, away from highway traffic, yet close to the interstate.
from Hanahan, South Carolina
Submitted on 13-09-2016
The bed was hard. My side of the bed seemed to sink and be below my girlfriend's side The toilet tissue is low quality and extremely cheap. The staff didn't seem to be over friendly. It would have been nice if they seemed like they cared.
from United States
Submitted on 17-09-2016
surfaces such as mirrors, windows, tv's, table tops looked like they'd all been cleaned with a dirty wet rag. no shower curtain the first night mystery magazine showed up in the room the second night and disappeared the third night. The select comfort beds are misnomer. Its a select discomfort.
from Springfield, United States
Submitted on 17-09-2016
I was very pleased with the property, the attentive staff and the overall experience, The breakfast was fantastic and the staff were friendly and helpful. The property is centrally located and has shuttle service to and from the airport and to all the major company sites.
from Upper Marlboro, MD, United States
Submitted on 19-09-2016
The accommodations at this hotel were excellent. It was appropriate for the North Carolina Central Parent Week-end. The staff was caring and helpful , the room was very comfortable, the amenities-the water, snacks, candy, etc. added an extra touch. I would stay at another Hilton Garden Inn Hotel based on this experience.
from Monroe, North Carolina
Submitted on 20-09-2016
This hotel is in a great location and I felt very safe. The staff were all extremely helpful and the room attendants were very attentive. I would definitely stay here again. The location is close to downtown Durham and just a 15 to 20 ride to Raleigh.
from Windsor Mill
Submitted on 20-09-2016
Visited this property for a family reunion. It is in a good location right off I40 with exits close to restaurants and shopping. The hotel was clean and staff was very pleasant and hospitable. If you are a Hilton Honors member you can check in on-line and even choose your room. They had complimentary cookies and lemonade with fruit throughout the day (delicious). Upon arrival all I had to do was obtain my keys. The room was standard, but clean. They had a buffet breakfast for $10 per perso... Read more
from Burlington, North Carolina
Submitted on 21-09-2016
Great place to stay, great staff and, great food. Everybody was friendly and, nice. There was no problem throughout my stay. The staff went the extra mile to make sure I was comfortable and, had everything I needed.
from Hyde Park, New York
Submitted on 25-09-2016
Was an average hotel however the quality of the bed and sleep was poor. Mattress need to be replaced the other thing breakfast should be free compare with other hotels on that area I got charged $11 a day for it.
from Baltimore, Maryland
Submitted on 27-09-2016
The hotel was very clean, the staff was friendly. The gym was well equipped and my family enjoyed the pool. I would come again especially if they go back to complementary breakfast. My family stay at the hotel every year so was a bit surprised at the breakfast cost this trip.
from Durham, North Carolina
Submitted on 28-09-2016
The staff and service at this hotel were excellent! We didn't have any issues and everyone was more than willing to make sure all of our needs were met. The hotel is in a great location; just off the highway and not too far from shopping.
from Washington, United States
Submitted on 05-10-2016
I was treated so nicely from the staff who met all of my requests while I staying there. The maintence serviced my air conditioner, the front desk connected the internet wifi to my computer, and I enjoyed the lovely room. I enjoyed the breakfast and was treated so nicely by the kitchen staff. I will definitely encourage others to stay at the Hilton Garden.
from Concord, United States
Submitted on 06-10-2016
The most wheelchair accessible hotel I have ever stayed at. The staff went above and beyond to make my stay comfortable, and I was able to get to my job every day because of the accessible van. People in electric wheelchairs who travel are used to being squeezed into a hotel room and with limited transportation. This is not that experience! The bathroom is spacious, the room is spacious, a roll-in shower with no steps, an accessible wheelchair van that fits a Permobil F5, and number adjustable... Read more
Submitted on 08-10-2016
Still here during Hurricane Matthew which knocked out the power. Must have been the rain. Fantastic staff. GM came back from home to make sure everything was okay with the guests. Definitely a well decipined staff. I would highly recommend.
from Rocky Mount, United States
Submitted on 08-10-2016
The staff at the front desk was extremely warm and welcoming, upon my arrival. My room was clean, and the temperature was comfortable. This location is secluded; therefore, I was not concerned about being disturbed by traffic.
from Fredericksburg, Virginia
Submitted on 11-10-2016
Stay at this hotel quite a bit for business. It is close to where my meetings are and has everything I need and is an easy drive to downtown Raleigh or Durham if you want to catch a Durham Bulls game or grab some BBQ.
from Durham, North Carolina
Submitted on 14-10-2016
Good for an overnight stay. Walls are thin. When we stayed there was a college football team and we're pretty loud. Other hilton hotels I've been in the walls are not thin like these. Breakfast was great and a convenience.
from Mebane, North Carolina
Submitted on 18-10-2016
I enjoyed my stay and will come back to the Hilton. I am also a travel agent so I will also refer this hotel to my clients. The staff was very nice and paid special attention to my special request. Kimberly at the front desk was amazing.