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Doubletree Hotel Raleigh / Cary

Raleigh-Durham, NC, US (RDU)

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Based on 546 reviews
Near the airport with restaurant and indoor pool.
Room & Rates
1 King Bed Non Smoking - Doubletree Hotel Raleigh / Cary - 1

1 King Bed Non Smoking

  • one king bed
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King w/Sofa Bed Non Smoking - Doubletree Hotel Raleigh / Cary - 2

1 King w/Sofa Bed Non Smoking

  • one king bed
  • separate living area w/sofa bed and large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Bed w/Fridge and Microwave Non Smoking - Doubletree Hotel Raleigh / Cary - 3

1 King Bed w/Fridge and Microwave Non Smoking

  • one king bed
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker, mini-fridge and microwave
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Deluxe Mobility/Hearing Accessible Tub Non Smoking - Doubletree Hotel Raleigh / Cary - 4

1 King Deluxe Mobility/Hearing Accessible Tub Non Smoking

  • one king bed
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
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1 King Accessible Roll-In Shower Non Smoking - Doubletree Hotel Raleigh / Cary - 5

1 King Accessible Roll-In Shower Non Smoking

  • one king bed
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
1 King Mobility/Hearing Accessible w/Tub Non Smoking - Doubletree Hotel Raleigh / Cary - 6

1 King Mobility/Hearing Accessible w/Tub Non Smoking

  • one king bed
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
1 King Mobility/Hearing Accessible Roll-In Shower Non Smoking - Doubletree Hotel Raleigh / Cary - 7

1 King Mobility/Hearing Accessible Roll-In Shower Non Smoking

  • one king bed
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
1 King Mobility/Hearing Accessible Tub Suite Non Smoking - Doubletree Hotel Raleigh / Cary - 8

1 King Mobility/Hearing Accessible Tub Suite Non Smoking

  • one king bed
  • separate sitting area w/sofa bed and large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
2 Queen Beds Non Smoking - Doubletree Hotel Raleigh / Cary - 9

2 Queen Beds Non Smoking

  • two queen beds
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
2 Queen Mobility/Hearing Accessible Tub Non Smoking - Doubletree Hotel Raleigh / Cary - 10

2 Queen Mobility/Hearing Accessible Tub Non Smoking

  • two queen beds
  • large chair w/ottoman
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • coffee/tea maker
  • desk w/ergonomic chair
  • MP3 docking station
  • iron/ironing board and hair dryer
Hide room details
Doubletree Hotel Raleigh / Cary
500 Caitboo Avenue, Cary, NC US 27518

This hotel is positioned in the heart of the Crossroads Shopping Plaza; a short walk to over 60 retail stores, restaurants and movie theater. DoubleTree Raleigh / Cary`s exceptional location is ideal for anyone traveling to the Triangle area.

Location Location Location
Doubletree Hotel Raleigh / Cary offers quick access to several area attractions including downtown Raleigh, North Carolina State University, RBC Center, Carter-Finley Stadium, Wake Med Soccer Park, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, NC State Fairgrounds and much more.

Hotel Amenities Include:

  • 24-Hour Pavilion Pantry Market
  • Atrium Lobby with Fireplace
  • Bar / Lounge
  • Fitness Center
  • Heated Indoor Swimming Pool
  • Local Area Transportation
  • Outdoor Patio
  • Snack Shop

The DoubleTree Hotel Raleigh / Cary offers over 1,600 square feet of flexible meeting and banquet space, as well as an Executive Boardroom and plenty of comfortable pre-function space – perfect for business or social functions for up to 150 people. Support services include creative banquet and catering menus, state-of-the-art audio visual services and connectivity.

This hotel offers full service amenities with contemporary design a warm, comfortable, friendly feel. This Cary, NC hotel offers smartly designed guest rooms.

Room Amenities Include:

 

  • 37-Inch Flat Panel Cable Television with Premium Channels
  • Alarm Clock Radio
  • Coffee / Tea Maker
  • Free Newspaper
  • Free Wi-Fi
  • Hair Dryer
  • Sofa Bed
  • Telephone with Voice Mail
  • Wok Desk with Lamp and Ergonomic Chair

 

Dining:
You`ll never go hungry with several restaurants nearby and delicious onsite dining options. Start the day right with the extensive DoubleTree Breakfast buffet. Enjoy freshly prepared snacks, salads, sandwiches and more at the 24-hour Grab-n-Go shop. Enjoy dinner nightly at the upscale Park Bar & Grill Restaurant, featuring favorite American fare in a casual environment. Or, enjoy a private meal with In Room Dining. Share a glass of wine or cocktails with friends and colleagues at the full service bar and lounge.

AMENITIES:
  • Audio/Visual Equipment (+)
  • Business Center
  • Business Services (+)
  • Coin Operated Laundry (+)
  • Elevator / Lift
  • Fitness Facility
  • Free Morning Paper
  • Free Wi-Fi
  • Handicap Services
  • Indoor Pool
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Non-Smoking Property
  • On-Site Convenience Store
  • Postal Services (+)
  • Restaurant
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Swimming Pool
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 546 reviews
from Columbus, Georgia
Submitted on 22-05-2016
This hotel looked new. The lobby and rooms were spacious and well designed. I love the hooks near the door for you to hang your car keys, plenty of outlets for electronics, and shelves / drawers for storage. The beds were comfortable. We all had a good night's rest.
from Rio de Janeiro, RJ
Submitted on 23-05-2016
Other reviews here accurately describe the Cary DoubleTree.. In summary, it's a nice mid-level hotel. What made it memorable for us was the assistance of the receptionist, Rebecca, who took the initiative and went out of her way to solve a problem for us. She rates "5 stars". We took off a star for the hotel overall because of the noise. Conversations (and more) from other rooms are annoying. And the room doors -- which could double as bank vault doors, they're so heavy -- frequently slam with a... Read more
from Wilmington, United States
Submitted on 23-05-2016
Don't expect much besides the free cookie from the night team at this Location. They couldn't accommodate a simple request for a fridge, despite my having booked multiple rooms. Not likely I'll be back.
from Jacksonville, North Carolina
Submitted on 25-05-2016
Don't plan for n having a microwave and/or a refrigerator in the room as we did. For the price, should have been one in there. The restaurant's menu, nothing on there the girls wanted and the prices were ridiculous.
from Waynesville, North Carolina
Submitted on 25-05-2016
This was a nice hotel overall. The only negative was the overwhelming smell of body odor when we got off the elevator to our floor. The cleaning ladies were obviously working very hard but also smelled very bad.
from Leawood, Kansas
Submitted on 31-05-2016
Visiting Cary for college World Series. This is a beautiful hotel with warm, welcoming greeting and service for college teams and their families. It was so appreciated. Breakfast was amazing as well. Location and area great. Recommend highly.
from Bowling Green, Kentucky
Submitted on 04-06-2016
This hotel is really a nice place to stay. I expected a better service from the dining room and from housekeeping. Room service and all the food was very good. It's just a little rough around the edges, in my opinion.
from Raleigh, United States
Submitted on 06-06-2016
We booked 3 rooms for our family coming into town for our daughter's graduation. We were utterly disappointed by the lack of organization at this hotel. Our relative with a physical handicap and her husband had to sit in the lobby for over 2 hours waiting for the room to be cleaned. When asked if we could bring in a cake to celebrate in the lounge area, we got contradicting info from 2 employees. At check out, our credit card was erroneously charged because we had booked it. It took days to rece... Read more
from
Submitted on 14-06-2016
Awesome location, tons of shopping and dining all around this area. Clean, comfortable, quiet, and the cookies are the best! Very modern decor. Staff was great! Overall I highly recommend this establishment!
from Dublin, Ireland
Submitted on 14-06-2016
Really nice experience in this hotel the staff made it a fantastic place to stay. Some minor issues but nothing to prevent me happily staying with them again. Surroundings are perfect for my needs on this trip.
from Jacksonville
Submitted on 18-06-2016
Outstanding staff and amazingly quiet and comfortable room; absolutely no complaints. Would recommend the site, and the cookies, to anyone. The location was convenient, and easily accessible to downtown and the airport.
from cary, United States
Submitted on 19-06-2016
The stay was extremely good. The staff made sure that I was welcomed and that all my questions were answered. They were so professional but friendly. It will be a pleasure to recommend to all of my friends.
from Wilmington, North Carolina
Submitted on 20-06-2016
Upon check in we were greeted with a smile! Check in was easy and they gave us each a warm cookie. Room was nice, bed super comfy! Check out was a breeze and super friendly all around. I would definitely recommend this hotel if staying in the Raleigh Area!
from Elizabethtown, United States
Submitted on 20-06-2016
Hotel is very clean. Staff is friendly and professional. I would definitely stay here again.I found the environment to be very welcoming. It is close to good restaurants and shopping and is easy to get to.
from Hoover, United States
Submitted on 20-06-2016
This is the type property you wish for at the time you really need some rest and don't want to leave the property. Modern, comfortable, from top to bottom. Everything about the room worked. I had the equivalent of a King study. Oversized bathroom with oversized walk in shower. Everything about the room met and exceeded my expectations. Room service food was great and fast. Bed was awesome (firm). It was roughly 9 miles from the airport but it was an easy ride. On my list to stay again.
from Winston Salem, North Carolina
Submitted on 28-06-2016
It was a awesome place.. Everyone was so nice. The pool was awesome. We stayed with our softball team,and we will be back next month. The bar was a plus,didn't have to go far. Was very easy to find. The staff is very friendly
from Palm Beach Gardens, Florida
Submitted on 01-07-2016
I would recommend this hotel as I am a woman traveling alone. The front desk staff was great, the room was very clean, and I felt safe as I traveled in and out every day. Very nice location to everything in the triangle!
from Hilton Head, South Carolina
Submitted on 02-07-2016
This is your home away from home staff aims to please. Convenient location nearby to shopping, restaurants and airport. You will definitely want to come back not just for the warm chocolate chip cookies but for the staff that aims to please! Nancy and Bob Pendleton Former Cary NC residents now residing in beautiful Hilton Head Island.
from West Palm Beach, Florida
Submitted on 05-07-2016
Stay was great! Bathroom was clean and tidy, check in and check out was effortless, staff was nice and view was pleasant! Would stay again, only wish there were more perks for honors members. Cookies are the best!
from Raleigh, United States
Submitted on 06-07-2016
Was really impressed by how new, clean, well maintained and well staffed with friendly people this hotel is. All staff employees from manager to bartender to cleaning staff in the hall were really friendly and helpful. Only disappointment was the breakfast buffet - out of potatoes, powdered eggs that ran out well before the end of the buffet time. So skip the buffet and go to Shoney's..... Other than the breakfast - GREAT experience, I'd highly recommend this hotel.
from Cary, United States
Submitted on 14-07-2016
We spent three weeks in this hotel, and the staff took care of us all the time. We miss them!! The bedroom is nice, the two couple beds are queen size (for Brazilian standards, they are standard size!) and the breakfast is nice for few days, but after a while it becomes repetitive. The quality is good, there is no lunch available and for dinner the options are restricted. All minor inconvenient are compensated by a fantastic staff, that all the time try to deliver their best to make us feeling a... Read more
from Richmond, United States
Submitted on 20-07-2016
The staff were consistently friendly and attentive and that is what makes the difference. Enrollment in the Honors Program was an easy choice. Particularly liked the on tap coffee in the lobby. Good breakfast.
from Cary, North Carolina
Submitted on 24-07-2016
Professional, helpful and friendly staff. Very clean, comfortable and quiet. Staff very attentive to our needs. Fast check-in with a smile and a thank you for selecting their hotel. Good location...easy to find from highway.
from North Carolina
Submitted on 24-07-2016
Things started out well with T.K. checking us in and making suggestions on where to dine. But then we got upstairs and others on the hall decided they'd rather gather in the hall than their rooms. But the reason I won't return is the shades in the window do not block the light from the parking lot nor the bright summer sun. I had to come home to get some rest. It was an 'okay' hotel but not for me.
from La Plata, Maryland
Submitted on 25-07-2016
Stayed here for a baseball tournament. Great location. Target as well as every other restaurant you can imagine close by. Walking distance of the movie theater. Clean, very comfortable beds. Internet connection great. Great prices. Would definitely stay at this location again.
from San Luis Potosi, Mexico
Submitted on 25-07-2016
Very good choice in Cary, very near of mall and office facilities, all time worried by my complete satisfaction. The meals and breakfast are healthy and the all services are totally focused to bring an excellent attention of all members of the staff
from Mooresville, United States
Submitted on 26-07-2016
We have always stayed at a cheaper hotel, much to our surprise this one was within our budget and the service was outstanding. Cleanest room we have had this month. The room was spacious and so well arranged. Bottled water ready for us and the breakfast was awesome
from Baltimore, Maryland
Submitted on 29-07-2016
All I ask is that my Hotel room is clean and modern and this was all the above. Excellent location for shopping and food with a movie theater directly across the street, could not ask for more. The Wife and kids Loved the swimming pool also. Excellent stay.
from
Submitted on 29-07-2016
The new bathroom looked nice but the faucet was a weird design that doesn't allow you to control the flow. As a water engineer, it's totally unsustainable to run water full blast to brush teeth or shave. This sounds trivial but it's not acceptable and is a basic amenity.
from York Haven, Pennsylvania
Submitted on 02-08-2016
I arrived at 14:00 and the hotel staff were able to accommodate my early arrival, getting me into an upgraded room within 5 minutes. My wife and I found the room to be quiet and comfortable. The location is great - close to restaurants and shopping but in a tranquil setting. We'll be returning to the Double Tree on our next visit to the area.
from Chapel,l hill
Submitted on 04-08-2016
Great property with very good staff, meeting rooms are very good both for small groups as well as larger groups the breakfast buffet is well stocked and the made to order omlets are very good good value
from Columbia, South Carolina
Submitted on 08-08-2016
Great experience. Cookies were amazing. Excellent customer service and friendliness from all. Cleanliness of the room and facility were 5 star. Will recommend to friends and families to stay at the hotel!!
from Columbia, South Carolina
Submitted on 08-08-2016
Staying at the doubletree was the complete hotel experience, everything was great! My only complaint is not having a microwave or refrigerator but besides that I have absolutely no other complaint. I will be staying here again on my next business trip.
from
Submitted on 10-08-2016
The hotel grounds and lobby area are quite clean. There are experienced and friendly staff members throughout the hotel. My 3 children and I had a room with 2 queen beds and everything was clean and worked well. I was shocked to find there was no refrigerator or microwave in the room - that was very disappointing and the main reason why I did not give this 4 stars. Also, with so many hotels offering a free breakfast, this hotel may consider doing this since it is very convenient and a draw f... Read more
from
Submitted on 12-08-2016
The room was comfortable, fitness center was great and the bar was enjoyable. The bartender gave us a great suggestion for dinner and she made sure we had drinks if we wanted them. She also took the time to talk with us which was appreciated.
from
Submitted on 14-08-2016
I stayed at this hotel in August 2016. It is an excellent hotel for those travelers who are looking for wonderful accommodations at a reasonable price. My room was on the 4th floor. It was quite spacious and conspicuously clean. The furniture consisted of a desk, easy chair, storage drawers, dual night stands, old-style solid wood wardrobe/closet, folding stand (for unpacking and packing suitcases) and another small wood and metal stand. The TV was mounted on the wall, which freed up tabletop sp... Read more
from United States
Submitted on 17-08-2016
A great place to stay....from the cleanliness of the grounds to the cleanliness of the lobby to the cleanliness of the rooms, this DoubleTree is by far one of the best we have stayed at. The staff is friendly, professional and willing to meet your needs.
from New Orleans, Louisiana
Submitted on 31-08-2016
Hotel is in a very quiet location but close to shopping and a variety of dining options. Staff were all very nice and helpful. Rooms are simple and were kept very clean throughout stay. Comfortable lobby area.
from Spartanburg, South Carolina
Submitted on 06-09-2016
Great clean hotel, the staff is great and the amenities are perfect. The room was spot on the fitness room was well equipped. We did use the pool and was nice and clean also. The cookie we got at check in was great for the kids.
from
Submitted on 07-09-2016
Enjoyed myself. Close to everything include g a small mall. Very reasonable room service prices. Everything was clean, didn't see any hair or stains from previous renters. CON: A microwave and a fridge is always necessary in a room, which these do not have.
from North Carolina Mountains, North Carolina
Submitted on 07-09-2016
Only issue we had was the refrigerator in room did not work. Everything else was wonderful. Great location. Near restaurants and shops. Nice quiet area. Have stayed at property many times and highly recommend for future gatherings.
from Freehold, New Jersey
Submitted on 08-09-2016
This hotel was one of the best amongst the Hilton hotels I've stayed. Rooms were clean, staff was polite, and food was amazing, especially the Double Tree cookies that are given at the front desk. Our bartender Sara was great! She served us in the evening, was friendly and made our drinks perfectly, we wish there were more bartenders like Sara at the Hilton hotels we've stayed in!
from
Submitted on 14-09-2016
I had a rough day of travel and the last time I visited, the bartender Sara really made a bad day good when she played card games with me and all the other guests at the bar. She was very engaging with me and the other people at the bar. When I visit the Doubletree I look forward to seeing her.
from Grand Prairie, Texas
Submitted on 17-09-2016
The location of the hotel is perfect for shopping and dining. It's close to the main highways and 20 minutes away from the Raleigh Durham Airport. The area is quiet and perfect for a relaxing getaway.
from Cypress, Texas
Submitted on 21-09-2016
The hotel is in a nice area with a few places to eat and shop across the street. The hotel seems to running very lean on all food and beverage supplies. They only had a couple beer types and we're out of the rest, spirits were very limited, ran out of coffee at breakfast on the coffee table and server station and ran out of silverware. Food and beverage department needs to step it up. Room 417 smelled when I walked into it and there wasn't a fridge in the room.
from Kure Beach, North Carolina
Submitted on 21-09-2016
The hotel is clean and the staff is very friendly. It has a very relaxing atmosphere and is a convenient location. Will stay again! the breakfast is very good and the room service is good and does not take very long to receive
from Johnson City, Tennessee
Submitted on 22-09-2016
Definitely plan on staying at the DoubleTree by Hilton Raleigh - Cary the next time I visit Raleigh. Perfect location for me and my room was clean, modern, comfortable and spacious. Plus I receive a pleasant and warm welcome from the front desk personnel when I arrived.
from Kennesaw, GA, United States
Submitted on 24-09-2016
The facility was clean and well maintained. But, a few miscues in service left us a bit disappointed in the "We will make it right" department. Our first in-room meal came without flatware. A picnic plastic "Plan B" saved the day, but that was strike one. (And, naturally, we signed for the tip before the fact.) Our next evening's in-room meal (for the actual anniversary) was almost a bust... No mention on any menu that the kitchen partially shuts down before the published end-of-day time. ... Read more
from
Submitted on 25-09-2016
We stopped here for a single night stay while traveling through the area. The service and facility were wonderful! It is very clean and well maintained. Rooms are very nice and quiet and beds are extremely comfortable. We would definitely stop by again!
from Asheville, North Carolina
Submitted on 27-09-2016
Great hotel with friendly staff, great service and very clean. The breakfast bar was much more than the usual with hot food and even cook to order. Love that we can have a lunch or dinner right there in the hotel as well. Everyone went above and beyond and was very anxious to please. Loved the cookies. More than just your normal chocolate chip. Will definitely go back next year.
from Bottighofen, Switzerland
Submitted on 01-10-2016
I have been visiting the Dbl Tree Hilton September 2016 for 3 nights on a business trip. Overall a disappointing experience. Rooms and cleaness are ok. All the res was inadequat. Service quality, breakfast, in room dining and tv are far below average. Better use the Dbl tree at Raleigh Airport
from Outer Banks, North Carolina
Submitted on 01-10-2016
The property is well maintained. Everyone I encountered was friendly and smiling. We received exceptional service at the front desk. Breakfast is available for purchase in their restaurant. I did not have breakfast so I can't speak to the value of it but I think it would be safe to say that it is probably good considering this hotel as a whole. I will definitely return. Two thumbs up!
from
Submitted on 01-10-2016
I've stayed a few Hilton properties in my day and met many a bartender. But I have to admit, as a bar trainer and manager for a larger Corporation I was very stimulated by Sara at this location. She possessed poise and purpose. And when I had an indecisive moment she offered a cocktail I had not heard of...and in 23 years that intrigues me. So I ordered it. Her Mad Manhattan was a twist I had not experienced! She is good with your guests and responds well to rushes. I hope she is here on my next... Read more
from Charlote, United States
Submitted on 01-10-2016
Everything about the stay was consistently good. I'd say the highlight was our service. The staff was quick and friendly. The room service meal was ok, not excellent. Good eggs. My coworkers tend to stay here each time we are in town visiting our office in Cary. I've only heard positive things - people love the cookies.
from Simi valley, United States
Submitted on 05-10-2016
The Hotel was clean and well maintained. The room was quiet on the top floor. The staff was attentive and professional. Breakfast is not included but reasonable for the variety of food offered. Good location for freeway access. Plenty of good restaurants in the area and stores.
from Zurich, Switzerland
Submitted on 06-10-2016
Unexplained early morning exterior noise to waken you from your sleep , extremely frustratingly erratic housekeeping & take it or leave it laid back attitude at breakfast time ( sometimes pleasant/ sometimes could hardly care less) meant our week here was not as pleasant & comfortable as it should've been. Of course it's not 5 Star -- we all know that ! But when basic comfort / attitudes are thin on the ground , it's hard to be relaxed & forgiving . Management offered discounts at dinner by wa... Read more
from Havelock, North Carolina
Submitted on 14-10-2016
Service sucked. Power went out through the day. Only wanted to refund me one day. They told me breakfast was not included but I payed for it when I prepared for room. The room is not what was advertised.
from Brunswick, Md.
Submitted on 22-10-2016
From the beginning check-in process, we could not have been more pleased with our stay at this location! Thank you TK for your help with our check-in! Thank you for personally making sure we had a refrigerator in our room. FYI....those cookies at check-in were out of this world!!! Make sure you get one of those! Thank you Brenda for making our breakfast dining experience very pleasant! We were very comfortable in our room and the bed was so comfy! Everything about our stay was excellent. ... Read more
from Munich, Germany
Submitted on 23-10-2016
Solid DoubleTree. Nice atmosphere. Nice and well sorted small shop instead of mini-bar, even with small snacks/sandwiches. Staff was friendly. Breakfast solid + normal for this category. Location is the strong point: You're fast in the business park close by, fast in Cary, fast in Raleigh, and also fast at a small lake which is ideal for jogging.
from Richmond, Virginia
Submitted on 24-10-2016
The hotel was great. The staff was very friendly and accommodating. The location of the hotel was perfect. There was shopping and restaurants close by. The front desk clerk was able to recommend a few places to eat and visit.
from Jensen Beach, Florida
Submitted on 26-10-2016
I recently stayed at this hotel for 4 days, during Hurricane Matthew's rampage up the coast. I had a nice room on the fourth floor. During my stay, the rain and winds from Matthew caused major power outages through much of the city, ranging from a few hours to several days. The hotel lost power on that Saturday, along with two other major hotels on the same block. We were out of power for about 24 hours. The staff handled the crisis as best they could, finding rooms for people who wanted to ... Read more
from New Bern, North Carolina
Submitted on 26-10-2016
This hotel was conveniently located in proximity to downtown Raleigh and Cary. It is tucked away in a quiet area but minutes away from shopping and dining. The service was fast and friendly. The staff was knowledgeable and professional.
from Miami, Florida
Submitted on 05-11-2016
Family getaway. Conveniently located, friendly staff, comfortable bedding. We were visiting out daughter who lives in Raleigh and works at NC State U so this hotel was situated close to both. We had breakfast every morning at the hotel and we're pleased with the menu choices.
from
Submitted on 09-11-2016
Hotel lobby is beautiful and staff was very welcoming! Room with two queen beds was spacious. Beds were very comfortable and room at the end of the hall was quiet. Location was convenient to restaurants, shops and interstate. Great stay!
from Lexington, South Carolina
Submitted on 12-11-2016
Nice lobby. Nice people. Rooms need major revamp. Furniture in bad shape and beds were hard as rocks. Stayed at the Hilton Garden the week prior and should have stayed there this week as the rooms are so much nicer. Also ask for a room facing away from the front of the hotel as the road is loud on the front side.
from High Point, North Carolina, USA
Submitted on 13-11-2016
Modern and bright lobby area; front desk staff helpful and friendly. Rooms are clean; comfortable beds. Good location- highways easily accessible whether going into Raleigh or Durham. Close to shopping and restaurants.
from Cary, NC, United States
Submitted on 14-11-2016
The room was comfortable and clean and gave me a warm feeling as if being at home. Staff was extremely welcoming and willing to help with any request. I was on a team who organized a conference there and there was never a time when staff was not available to assist with our every need.
from Atlanta, Georgia
Submitted on 15-11-2016
Close proximity to malls and shopping, plus major road coupled with a well kept property and great front desk and restaurant service make this hotel a real value for professionals and families. The breakfast buffet is absolutely amazing with eggs/omelets to order. Enjoyed staying there 2 1/2 weeks.
from Virginia
Submitted on 16-11-2016
Nice variety for breakfast, friendly staff, good value, easy on-line checkin, comfy beds, located in an area with lots of shopping, was a little bit of a drive to a wedding at WFU but well worth the drive
from Lewis Center, Ohio
Submitted on 20-11-2016
A decent hotel. We were originally booked at a different hotel but Anthony Travel, as usual screwed up our reservations. To make it worse Double Tree would not match their lower on-line rate. The hotel was clean and decent new. I believe built in 2009. The team included breakfast was cold cereal and bagels every morning. If you wanted to pay you could have the buffet or a fresh made egg. In the end. A decent hotel but not great for a team. We
from Dublin, Ireland
Submitted on 20-11-2016
Very good service, clean, I loved the biscuit at reception, great shuttle, bee well organised. I missed a fridge in my bedroom and sometimes coffee cups were missing other than that the staff and the rooms were top quality
from Maryland Line, Maryland
Submitted on 21-11-2016
Once again was given a handicap room for the 3rd time in a row. Explained my dissatisfaction with front desk. I was informed that I was not high enough within their memeber status. I made this reservation 5 months in advance. This shouldn't happen at all exspecially as this was done thru a very large origination. Room was not vacuumed at all during the stay. Glasses not replaced when used. Poor service though out. I expected much more but I should of learned from past 2 visits when the expect is... Read more
from Virginia
Submitted on 22-11-2016
This is a nice hotel good location near lots of restaurants and shopping. Rooms are adequate a bit noisy but nothing beyond normal hotels. Breakfast good but try to get it included since it's pricey. Most of the staff was very helpful
from Punta Gorda, United States
Submitted on 23-11-2016
I stay at this Double Tree on a monthly basis and I always get a fantastic level of customer service and consistency with my stay. Everything from cleanliness to dining is always great. Conveniently located and easy to get around.
from Delaware, Ohio
Submitted on 26-11-2016
Room was not cleaned by 4pm. Other rooms were loud past 11 pm and the Front desk threatened us for being loud. Horrible experience all around. Bad mangement of this hotel and I wouldn't recommend staying there
from New York City, New York
Submitted on 27-11-2016
We have stayed here for the last 4 years and our stays have always been exceptional because of the team and the warmth and attention showed to us. We will always stay here!! Thank you to all of the team members who make us feel at home when we visit.
from Leonardtown, Maryland
Submitted on 28-11-2016
We were in town for the Nike National Cross Country Meet. The hotel was clean and the staff was pleasant. Many people were staying at the Hotel and the staff was able to keep things flowing along. Everyone seemed to be in good spirits.
from Durham, North Carolina
Submitted on 29-11-2016
Hotel aesthetics are great as with all Hilton hotels, rooms were clean, up to date, walking shower, no tub. Hotel is close to shopping and across the street from the movie theatre. My only complaint is the room service for breakfast. I ordered pancakes, bacon, eggs, juice, toast. The portions were large however the taste & Temperature were poor and at best Luke warm! The pancakes looked pretty with strawberries & blueberries to garnish but tasted like raw flour and were too cold to spread soft b... Read more
from Newtown, Connecticut
Submitted on 29-11-2016
Good location, good rooms nice and clean very good breakfast play any parking space very good pool and gym I recommend this hotel for anybody want to go on the area, The price is good for each night is about 15 minutes from downtown
from Oakville, Canada
Submitted on 02-12-2016
I visited this hotel twice on business in Raleigh. Check is was reasonably prompt for both my stays though they only had one associate on desk when checking in. I had pre selected rooms via the app though the hotel must have been full as I didn't have a lot of selection. Both times I checked in the associates were friendly and courteous. This hotel is located among several stores and shopping options plus some restaurants and opposite one of the coolest movie theaters I have ever been to ... Read more
from Indialantic, FL, United States
Submitted on 05-12-2016
Excellent hotel and staff. We stayed here during Thanksgiving, to visit family. This was the closest hotel to our family, which made it very convenient for us. The bar and staff (Sara) were excellent, and the flatbread pizza and chicken noodle soup the chef prepared for us were excellent, as well. This was a very comfortable hotel, the accommodations were top notch, and the rate (AAA) was great. We will definitely stay here again, when we visit our family.
from Columbia, SC, United States
Submitted on 05-12-2016
We enjoyed our stay. The staff was really nice and helpful.Our event got cancelled a day early and DoubleTree was so nice to let us leave early and not charge us for our room. I really appreciate that a lot. I would recommend the stay.
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