Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

LAST CHANCE: $200 Off w/ Promo Codes

Hilton Garden Inn Charlotte Pineville

Charlotte, NC, US (CLT)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 369 reviews
The Hilton Garden Inn Charlotte Pineville hotel is in a business suburb of Charlotte, North Carolina near major corporations. This Hilton Garden Inn h
Room & Rates

2 DOUBLE ACC RM W/BATHTUB

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
Hide room details

1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

1 KING ACC 1BDRM STE W/TUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

1 KING ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
Hide room details

1 KING BED WITH WHIRLPOOL

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

1 KNG ACC WHRLPL RM

WHIRLPOOL,COMP WIFI-BED W/ ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

1KING 1BDRM WHIRLPOOL STE

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
Hide room details

2 QUEEN BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
Hide room details

2 QN HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
Hide room details
Hilton Garden Inn Charlotte Pineville
425 Towne Centre Boulevard, Pineville, NC US 28134

Hilton Garden Inn Charlotte Pineville, North Carolina hotel is less than 10 miles from Uptown Charlotte, premier shopping and entertainment and the Charlotte Douglas International Airport. Shuttle Service is available within a 5-mile radius of the hotel.Deluxe accommodations, friendly service and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure travelers to North Carolina, the Hilton Garden Inn Charlotte Pineville, NC hotel has an array of special amenities including brand new GSS Sleep System? Adjustable Beds, 32" Flat Screen LCD Televisions, complimentary high-speed wireless Internet access, two dual-line phones with voicemail and data ports, large work desk, Herman Miller Ergonomic chairs, in-room hospitality center with a microwave, refrigerator and coffee maker, complimentary HBO«, USA Today« Newspapers are available every weekday morning. The fitness facility at our hotel in Pineville is sure to please any fitness enthusiast, with brand new Precor« machines and free weights and the indoor/outdoor heated pool and Jacuzzi« are open year round for our guests to enjoy. Our complimentary business center is available 24-hours with secure PrinterOn« printing and faxing.The Hilton Garden Inn Charlotte hotel in Pineville, NC offers 2,164 square feet of meeting space that accommodates up to 120 people as well as catering services. The Hilton Garden Inn Charlotte Pineville's hotel restaurant, The Great American Grill«, serves freshly prepared Breakfasts and delicious Dinners with Room Service available nightly. The Great American Bar offers drink specials and specialty appetizers prepared by our chef. The Pavilion Pantry« has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.The Hilton Garden Inn Charlotte Pineville, North Carolina hotel is close to many North Carolina attractions such as Bank of America Stadium, Discovery Place, Levine Museum of the New South, Mint Museum of Craft and Design, Billy Graham Library, US National White Water Center, Narroway Theatre, Regent Park Golf Club, Carowinds and Ice House Skating Rink. Outlet shopping malls and movie theatres are just a short drive away.Come enjoy a taste of North Carolina hospitality and exceptional service at the Hilton Garden Inn Charlotte Pineville hotel.***** Everything. Right Where You Need It.« *****

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 369 reviews
from Raleigh, North Carolina
Submitted on 04-05-2016
Really thought the hotel was very well kept and the food and the cook did and outstanding job with the food!!! The rooms were very nice and the beds were great to sleep on! I also like the way you could change the softness and firmness of the bed!!
from St. Louis, United States
Submitted on 04-05-2016
This hotel is conveniently located in a quiet residential suburb south of Charlotte, NC. It is exceptionally clean and well maintained. The staff is friendly and helpful. The grounds are nicely landscaped, and parking is convenient. My bed was the most comfortable hotel bed I have slept in in recent years. A very good hot breakfast buffet is available for about $10. Lunch and dinner are also good and reasonably priced. They have a good selection of beer and other drinks. I enjoyed my stay there ... Read more
from Oceanside, California
Submitted on 17-05-2016
Really enjoyed staying at this location. The greeting that I received from the desk staff was outstanding. They were extremely helpful and more than willing to help in any way possible. I will definitely be staying at this location again.
from Irapuato, Mexico
Submitted on 23-05-2016
Staff very friendly and the hotel has all I need. On the lobby there is always something for welcome (fresh wáter, cokies or fruit), The pool has a Little indoor área if the weather is not good. Bussines área and self-laundry.
from Pineville, nc, United States
Submitted on 24-05-2016
Great staff, friendly and personal.They spoke to use about our anniversary and where we were from. They offered of free (hot) breakfast in celebration of our anniversary. Great location next to Pineville mall and several places to eat and shop. Clean room, easy check out and great coffee right when you walk in/out. Room was a suite, spacious and whirlpool. We'll be back!
from Cumming, Georgia
Submitted on 29-05-2016
Staff promptly greeted us on arrivals and exits. Advised of local inquiries with great suggestions. Breakfast was really good. Service was good. We felt welcomed and that our business was appreciated. We would definitely stay again.
from Pineville, North Carolina
Submitted on 31-05-2016
The room was clean, breakfast could have been better since we had to pay for it, but the bed had adjustable mattress but it was very uncomfortable and that was unusual for me because I only stay at Hilton hotels.
from North Wilkesboro, United States
Submitted on 04-06-2016
I have stayed here several times through out the past few years and not once have I had a bad experience. I have always been treated like someone special and if I ever needed anything, just one phone call to the front desk and consider it done. I would recommend this hotel to all my family and friends.
from Lynden, Washington
Submitted on 06-06-2016
Super friendly and helpful staff, clean property. Great food in the restaurant. Plenty of parking. Quiet. Pool had afternoon sun. Beds were comfy and rooms were updated. Wild definitely stay again. Ac was quiet.
from Cincinnati, Ohio
Submitted on 11-06-2016
Great staff and accommodations. Friendly and helpful. All the conveniences you'd expect! Close to everything. Liked the community eating area and food was great. Loved the online check in and room selection!
from Cleveland, Ohio, United States
Submitted on 13-06-2016
Super Stay! Friendly & accommodating staff. Returning visitor and will stay again in the future. Room are clean and comfortable. Food is very good! Staff was great during the entire stay. Just a great place to stay!
from Shiloh, Illinois
Submitted on 14-06-2016
First time visiting Charlotte and I was very pleased staying at this hotel. Staff was very friendly and professional. I came to visit my daughter for the weekend and the location of the hotel was great.
from Durham, North Carolina, United States
Submitted on 16-06-2016
My husband and I stayed here for 2 nights. We were in town for a race, and needed to be near South Park. This hotel is perfectly adequate - decent room, fine location, and decent price. I gave it an average rating because we had a few glitches, that to the credit of the hotel staff, were rectified. The room for our first night had a television that simply would not show the picture. You could hear sound, but not see the picture. We ultimately had to switch rooms down the hall. I was in town for ... Read more
from South Bend, Indiana
Submitted on 19-06-2016
The front desk staff was extremely friendly and helpful! I was so pleased about my stay, I felt the need to post a picture of Alica and Chris ( front desk staff) on my Facebook page. Good customer service is hard to find. The room was very clean and comfortable! I will definitely book this hotel for my stay to Pineville!
from Pittstown, New Jersey
Submitted on 24-06-2016
My family and I stayed at the Pinevale Hilton while house hunting in Charlotte. The staff were exceptionally accommodating and went the extra mile to make us feel welcome. I would recommend this hotel to anyone traveling in the area.
from London
Submitted on 26-06-2016
the best hilton garden inn i have stayed at. extremely friendly staff, great breakfast - much better than normal morning buffets. well managed and up to date property - all new beds, etc. will definitely stay again when next in charlotte area.
from Fayetteville, North Carolina
Submitted on 27-06-2016
I stay in this hotel 3 to 4 times a year. Rooms are always clean and the staff is courteous and quickly resolve anything that might come up. All staff members go out of their way to ensure you have a pleasant stay.
from Springfield, Missouri
Submitted on 27-06-2016
I stayed at the Hilton Garden Inn Pineville, NC for a conference I attended last week. I highly recommend this hotel for either business or pleasure. The hotel is clean, spacious, in a safe area and the staff goes above and beyond to ensure excellent customer service. Of special note; the front desk staff - Alicia (sp??) and Alex, the waiter/bartender Ariel, and the manager Jerry (I believe that's his name) were wonderful. Each one far exceeded traditional customer service standards. The l... Read more
from
Submitted on 04-07-2016
My visit to the Hilton Garden Inn was simply amazing. The location of the hotel is conveniently located near several eateries as well as a mall. The staff of the hotel was absolutely lovely. Chris went above and beyond to make sure my stay was great.
from Boston, Massachusetts
Submitted on 06-07-2016
I chose the hotel because it was close to my office (actually in SC). I checked in around 10:00PM, and the night staff was very friendly and efficient. After a long day traveling, that was very welcome! The room was average, exactly what I would expect from an HGI property. The bed was clean and comfortable, and the room was well kept. I had a chance to use the gym in the morning, it was small but functional. 1 treadmill, 1 elliptical, and a few barbells. Luckily there was no one else in ther... Read more
from Warwick, RI
Submitted on 06-07-2016
I happened to be staying when they switched out every bed in the hotel. I was pretty skeptical because I liked the adjustable beds they had before. I was pleasantly surprised to find that the beds were actually more comfortable. Usually hotels buy really firm mattresses, but the new ones are just great. Good job!!!
from Chicago, Illinois, United States
Submitted on 14-07-2016
Stayed here for one night, I flew in because I have friends living in Pineville and we were driving to Myrtle beach the next day. The check-in process was smooth and the agent was very friendly, I think his name was Jay (could be wrong), I didn't get a chance to use the pool, the breakfast buffet was a pleasant surprise, they have ample parking. Overall a pleasant stay at a HGI.
from Missouri
Submitted on 16-07-2016
The customer service at this hotel was amazing. From the people at the front desk to the service at the breakfast buffet excellent. I was in town to have surgery at the Pineville hospital and was booked for two nights by my doctor. Also had great service from their shuttle service as I had to take it back and forth from the hospital a few times. It was always on time never had to wait. If I could give the staff a higher score than five stars I would. Was treated like a superstar by the staff... Read more
from Temperance, United States
Submitted on 19-07-2016
Attractive and comfortable hotel. Pleasant staff. Convenient location and very quiet surroundings. Awesome warm cookies when you arrive however, no complimentary breakfast which would have been a plus.
from Kingstree, South Carolina
Submitted on 24-07-2016
Everything was great from the staff to the food to the rooms. This will always be our go to hotel for trips to Charlotte! The location was convenient and easily accessible to all of the best spots. We couldn't have asked for a better experience.
from Nashville, United States
Submitted on 26-07-2016
The room was clean and cool upon arrival. I travel and Hilton is normally my first choice when looking for a hotel because of my past experiences. But, the Pineville Hilton Garden Inn staff was probably the best I've ever encountered. Very nice, courteous, and go above and beyond their job requirements to make sure their guests are taken care of during their stay. I would recommend this to everyone.
from
Submitted on 27-07-2016
Clean and comfortable. Beautiful interior. The room was wonderful. Nice cucumber-infused water in the lobby is a nice touch. Cute tucked away location, about 20min from downtown Charlotte. Nice staff.
from North Canton, OH, United States
Submitted on 27-07-2016
Very nice, clean property close to the I-485 Circle in Pineville. Chris at the front desk greeted us promptly. He was upbeat and professional. Check in was a breeze and trouble free. We had a whirlpool room was was spotless and comfortable. The hotel has a Hot tub, Indoor / outdoor pool that look clean and inviting. Get to the breakfast area more then a half hour before it is over stuff starts getting taken down early.This is a great hotel and if in the area we will stay here again.
from Atlanta, Georgia
Submitted on 28-07-2016
Stayed at HGI in Pineville, NC (Charlotte) for a business conference. The hotel was a little hard to find due to some road construction, but had plenty of parking. This is a standard HGI. Rooms were fine and beds comfortable. Bathroom was somewhat small but was not a problem. We ate two breakfasts at restaurant and both were very good. Large option of items available and were all good. The really only bad item with hotel was lobby and restaurant area was a bit warm. It was hot outside, but I ... Read more
from Charlotte NC, United States
Submitted on 28-07-2016
Stay was pleasant. Staff professional and accommodating. Would stay here again and recommend hotel to others. Near shopping mall, if you do not want to eat at hotel other eating places in walking distance.
from Columbia, South Carolina
Submitted on 01-08-2016
From the friendly front desk greeting to the cleanliness of these rooms, I will definitely be staying at this hotel in the future. Digital check-in was a plus as well. Room key was waiting on me when I arrived. Quick and easy check-in.
from Arlington, Texas
Submitted on 02-08-2016
Good hotel but coffee not good. Breakfast needs help. Staff helpful at all times. Location convenient except proxminity of shopping mall causes heavy traffic. Good value and quality hotel for Charlotte area.
from Orange Park, United States
Submitted on 02-08-2016
We had a great stay at his hotel. Staff was fantastic and bent over backwards to help. One of the best run hotels I've seen. Friendly people and immediately responsive to any request. Next time we are in the Charlotte area..we WILL stay at this hotel.
from Henderson, United States
Submitted on 02-08-2016
Staff very friendly. We enjoyed our stay and look forward to future stays. The hotel front desk staff, Chris and Alex, are the best and will help you feel at home and help with any problems that may come up.
from Nashville, Tennessee
Submitted on 06-08-2016
Overall experience is always great at this property. Clean, convenient, reasonably priced and a very friendly, engaging staff! Location is convenient to major transportation routes and has plenty of parking. Restaurants are near by.
from Washington D.C., United Kingdom
Submitted on 12-08-2016
Great place to stay with family. However, the pool and hot tube are were not as clean as I expected for a Hilton franchise. The pool needs some updating and remodeling. Bugs and leaves were floating in the water. Overall, I would stay there again. Staff were friendly and nice.
from Columbia, South Carolina
Submitted on 16-08-2016
From the moment we were greeted when we arrived to the moment we checked out it was a wonderful stay. Staff was very pleasant and helpful. Room was clean, comfortable and cool. breakfast was tasty and quick.
from Hannover, Germany
Submitted on 21-08-2016
I am a couple of times for business trips in this area. This hotel makes my stays as comfortable as possible. Most important for me is the quality of the bed. In this hotel I always have a perfect rest.
from
Submitted on 23-08-2016
Stayed there with my daughter for a soccer tournament and was so impressed by the friendly staff at every level. They made an effort to reach out to us in every interaction in a way that put the the high-end luxury hotels to shame! I had an issue with something in my room and they handled it impeccably. Management there clearly understands the importance of hiring and training the right people!
from New York City, New York
Submitted on 24-08-2016
Nice hotel. Room was clean. Good parking. Good location. Nice check in. But, really unhappy with Bad internet service in room. Also, would have liked free breakfast option. Won't stay there again because of computer service.
from Atlanta, Georgia
Submitted on 29-08-2016
Great experience at this hotel. The staff is warm and friendly. I was touched at how the staff made me feel so comfortable. The service at lunch, dinner and at the happy hour was outstanding. The only negative was there was no bathroom fan. Would absolutely come again. If you're looking for a relaxing stay with top notch staff, this is the place for you!
from Virginia
Submitted on 09-09-2016
We stay here a couple of times a year while visiting. Staff is always welcoming and friendly. Rooms are spotless. Room service and breakfast are very good. Pool is not large but kids enjoy the ability to be both indoors and outdoors. Lots of chairs at the pool. We'll be back!!!
from Lumberton, North Carolina
Submitted on 11-09-2016
Fun and exciting location great central location with plenty of choices to do things. Hotel was excellent room and service was outstanding. If we are in the area again will most definitely stay again.
from Simpsonville, South Carolina
Submitted on 13-09-2016
We stayed overnight while participating in a race at Carowinds. Location was convenient, and the check in was painless. Stayed on the second floor by the stairwell in the rear. Checked in at 7pm, left for the race at 6am and returned to the room at 10am for a quick shower and a nap. Checked out at noon. No problems!
from Cary, North Carolina
Submitted on 14-09-2016
Good, quality hotel for the price. Good location to food and shopping. Couldn't connect to WiFi on our phones and AC unit was a little loud, bit everything operated in the room and staff was alway friendly and helpful.
from Beaufort, South Carolina
Submitted on 17-09-2016
Breakfast was great! Room was comfortable but the AC couldn't be adjusted and only a few of the TV channels were working. We weren't in the room for very much during our stay so those issues didn't matter much to us.
from South Charleston, United States
Submitted on 21-09-2016
We were really surprised how nice this hotel was for the price! The rooms were clean and the beds were very comfortable. The staff were awesome too! The only down side was no breakfast, but the price is low enough to buy it when you leave!
from Seneca, South Carolina
Submitted on 24-09-2016
I stayed in this hotel last night, and it was the cleanest hotel I've experienced. I always check beds and bathrooms time I walk in, and I was very pleased with the cleanliness. I also thought the decor was nice, but that was just a bonus.The gentleman at the front desk was very friendly and helpful as well. I needed to be in the area early Saturday morning, so I decided to get a hotel room. Now I want to go back and stay again to enjoy the convenience of the location. This hotel would be great ... Read more
from Winston Salem, North Carolina
Submitted on 27-09-2016
Well this was a get away weekend, I think it wasn't the best idea to go with all that was going on in Charlotte. First, the gentleman wasn't as professional or welcoming as he was to the guest checking prior to me, next the room had a smell (which they switched) it was okay, the next morning the housekeeper knocked and I was in shower and I was telling her someone's in here, the other housekeeper said go in...i notificed the assistant general manager and she was to contact me for further informa... Read more
from St James, NY
Submitted on 27-09-2016
Stayed for Saturday night when in town visiting family - very reasonably priced, very clean rooms and all around very nice hotel - decent breakfast buffet but might want to consider a little more diverse breakfast items
from Tempe, Arizona
Submitted on 01-10-2016
Staff was friendly and efficient. Rooms were as expected with one major exception - black mold around top of sink that wasn't cleaned during our stay. The overall facilities were okay but I couldn't get past the black mold.
from Edinburgh, United Kingdom
Submitted on 03-10-2016
I stayed here for business. Price was ok and value for money ok. I thought the reception staff were excellent - very friendly. Food was good. Service not so. Location is good if you have a car. Room was a little tired.
from Lake Shawnee, NJ, USA
Submitted on 05-10-2016
Good hotel. Convenient to just about everything in the greater Charlotte area. Get the $5 breakfast add on - definitely worth it. Room was large and bed was comfortable. Good restaurants in the area. We enjoyed our stay here.
from Stratford, Canada
Submitted on 07-10-2016
I always enjoy returning to this hotel, the Pineville area is great! The staff at this hotel will make you feel like you have arrived home! The restaurant is very good and the patio outside is very relaxing after a long day!
from Williamston SC, United States
Submitted on 10-10-2016
We had a wonderful week-end! Our room was clean, comfortable and convenient! The staff was very professional yet extremely personable! The pool, spa and all other amenities were exactly as we expected them to be! High quality service and very affordable! We will definitely stay here again!
from Woodbridge, United States
Submitted on 11-10-2016
Friends and I had a good time. Loved talking with the staff. They were helpful and friendly. Breakfast was good. Relaxing with a cocktail without having to go outside of the hotel was a nice benefit. From the minute I walked in the door I felt welcome.
from Rincon, United States
Submitted on 11-10-2016
A Complete 1O! My family chose Hilton Garden because we are Hilton Honor Reward Members and we have always enjoyed our stay at the chain of hotels. This was a very special trip, because I had other family members traveling with us. The service was unforgettable, the atmosphere was pleasant, the view was simply beautiful and the staff was very professional and friendly.
from Myrtle Beach, South Carolina
Submitted on 14-10-2016
We had need to evacuate from Myrtle Beach, S.C. We reviewed our evacuation route in concert with the path of Hurricane Matthew. Charlotte, N.C was our best choice. In turn we selected the property of the Hilton Garden Inn in Pineville, N.C. What an excellent choice it proved to be. In summary, we've never stayed at a Hilton Garden Inn [a hotel we favor] that had a better assemblage of a team of staff ... starting with the Asst. General Manager, Denisa Hyseni .... who took care of our every ... Read more
from Atlanta, Georgia, United States
Submitted on 15-10-2016
I chose this hotel because it was equidistant between the two offices I came to visit in the Charlotte area. I was VERY pleased with the cleanliness of the hotel and the attentiveness of the staff. The breakfast was among the best experiences I have had in a HGI. I recommend this hotel if you are staying in the Charlotte area.
from St. Augustine, United States
Submitted on 19-10-2016
Hubby and I stay here every time we travel to Charlotte. The wait staff is excellent and the front desk crew is so very accommodating and friendly. They take such good care of us and practically know us by name! The rooms are nice and clean and the restaurant is very good.
from Cary, North Carolina
Submitted on 24-10-2016
Stayed for the weekend, Friday night was fine but then there was such a terrible smell of smoke on Saturday that it really affected my daughter and my wife so we had a terrible night of sleep. Front Desk did nothing when we inquired...from my perspective, this is one of the worst things about staying in a hotel and it really should not be that hard for the front desk/security to identify which room/party is the culprit and take care of it. These people should have been kicked out of the hotel ... Read more
from
Submitted on 25-10-2016
excellent location in Pineville near the Carolina Mall, different kind of Restaurants and the 485 and 77 highways. As the hotel is surrounded by big trees is a very quiet place to have a comfortable sleep. The people at front desk, restaurant and service room are very friendly all the time. Very different options at the breakfast and excellent food for lunch, dinner or room service. I don't have a dude about coming back everytime I am in the Charlotte area for business or pleasure.
from Summerville, South Carolina
Submitted on 30-10-2016
The location was great. Easy access to a lot of different things. Quiet atmosphere. Breakfast was delicious every morning! I didn't get to enjoy lunch, but did get to try those amazing cookies they put out before dinner! Staff was great which made the stay even greater!
from Charlotte, North Carolina
Submitted on 08-11-2016
Amazing people, clean area. Had water in my room and a letter. Dinner was really good and breakfast was best, upon checking housekeeping was so sweet and so great. I was asked how my stay was and the front desk said goodbye.
from Frankfurt, Germany
Submitted on 12-11-2016
We stayed here a lot in the last two years. Apparently noe they have a new Management and things went downhill. They make you wait in front of the breakfast for 20 min before you are allowed to touch anything - fail!
from Cape Cod, Massachusetts
Submitted on 13-11-2016
Nice hotel and beautiful grounds. In a nice area with everything you need very close by. Great staff. Kenneth,Chris Alex and Jennifer took great care of us from arrival to departure. Food is delicious and the service perfect.
from Wendell, North Carolina
Submitted on 13-11-2016
This hotel is centrally located. Very nice in appearance. Very clean. Comfortable rooms with comfortable beds. Especially enjoyed having a Keurig in the room with very good coffee. Will definitely visit this hotel again when visiting in the Charlotte area.
from San Antonio, United States
Submitted on 20-11-2016
My stay during the period of one week from 11/13 to 11/18 is satisfactory. Room service, breakfast service are appreciated. The location of the hotel is easily accessible to work as well as other facilities like restaurants.
from Columbia, Maryland
Submitted on 25-11-2016
I come to Charlotte once a year the weekend before Thanksgiving, and I've stayed in Arrowood, Matthews, and near the airport, but none of those hotels fit my family needs as well as HGI in Pineville. The location is PERFECT! There is enough shopping, (Charlotte Place Mall) restaurants, Walmart's, to suit any need, and I-485 is totally accessible. Parking? No problem whatsoever. Was checked in by Chris, a customer service champion. He covered every detail with a smile and even reminded me of ... Read more
from New smyrna Beach, United States
Submitted on 25-11-2016
Have stayed at this property several times and have been pleased with hotel every time. Great location for getting around Charlotte and excellent staff. Checkin was quick and efficient. breakfast good and coffee hot.
from Suttons Bay, Michigan
Submitted on 29-11-2016
Courteous staff, clean, comfortable rooms and an excellent breakfast with many options (hot, cold, healthy, fresh). Highly recommend this hotel and will definitely stay here the next time we visit Charlotte.
from Columbus, Indiana
Submitted on 29-11-2016
We were there for the Footlocker regional Xcountry meet, the staff was extremely helpful in making sure we knew where we we going, best route to take and were interested in how our granddaughter did. 4 different families came and we all stayed here.
from Brandon, Florida
Submitted on 03-12-2016
This location is convenient for eating and shopping. Easy to get to where we are going while we stay in Charlotte. Easy to exit when we leave to head south to Florida. We will def be back November 2017.
TOP