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Hampton Inn New Bern

New Bern, NC, US (EWN)

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Based on 529 reviews
The Hampton Inn New Bern is located in the colonial capital of North Carolina which is the second oldest town in the state. We are only 45 minutes fro
Room & Rates

1KING STUDY SOFABED NOSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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2DBL MOB/HEAR ACC W/TUB NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HIGH SPEED/HOT BRKFST
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2 DBL HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HI SPEED/FREE HOT BFST
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1DB MOB/HEAR ACC RI-SHW NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HIGH SPEED/HOT BRKFST
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1K MOB/HEA ACC TUB SFBD NS

VIS FIREALRM/DOOR/PHN ALRT/SOFABED, MICROWV/FRIDGE/HDTV/FREE HIGH SPEED/HOT BFAST
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2 DOUBLE BEDS SMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1DBL MOB/HEAR ACC W/TUB SM

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HIGH SPEED/HOT BRKFST
Hide room details

2 DOUBLE BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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Hampton Inn New Bern
200 Hotel Drive, New Bern, NC US 28562

welcome to the Hampton Inn New Bern.The area around the Hampton Inn® hotel in New Bern exudes a certain distinguished charm. Perhaps it's the beautiful surroundings, from the ocean to the forests. Could be it's the incredible grandeur of Tryon Palace. Maybe it's that we were once the royal capital of North Carolina under the British.When you stay at our hotel in New Bern, you'll love visiting our historic districts, coastal architecture, grand homes and charming Southern way of going about life. When you've had a Pepsi at our old soda fountain and played a few of our stunning golf courses, come visit us here at the Hampton Inn hotel in New Bern. We think you'll agree that we're in a city fit for a king.services & amenitiesHere at the Hampton Inn New Bern, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 529 reviews
from Wilmington, North Carolina, United States
Submitted on 17-05-2016
My wife and I recently stayed at this property for a little mini get away to New Bern. We found the room to be very clean and quiet. The staff went out of their way to be friendly and accommodating. We were especially impressed with the complimentary breakfast & how attentive the attendant was in restocking items & interacting with guests- she is a real asset to the property.
from Sarasota, Florida
Submitted on 19-05-2016
The Hampton Inn was just the perfect place for 4 sisters to visit New Bern area. The entire staff was helpful, and most welcoming. Delarina met us each morning to coordinate our coffee and breakfast choices, Chaz & Ron & Cheryl answered our many questions, and Manager Dale/Dave [?] even joined our breakfast table to recommend touring locations. Our rooms were comfy and quiet. Thank you, all. Hampton Inn New Bern was an excellent choice. Not too from historical section of town and Tryon Palace... Read more
from Woodstock, Georgia
Submitted on 20-05-2016
Met Delarena in the breakfast area and were really impressed with her disposition and helpfulness. She made friends instantly with our 15 month old grand daughter and shared stories about her own grand kids. It is a blessing to run into pleasant folks when staying here in New Bern and Delarena sure did help solidify our already positive impression of the New Bern Hampton Inn!
from Whispering Pines, North Carolina
Submitted on 22-05-2016
We made reservations for three nights (end of April and 1 May) in order to attend the Cherry Point airshow one day and visit New Bern the next. The staff was cordial and attentive. Breakfast was fairly good with "ready made" omelets each morning. Unlike some hotels and motels, the pillows were very nice and there were plenty of towels and wash cloths each day. We prefer quiet, dark rooms. But I was awakened in the middle of the first night by a flashing light. It turned out to be inside th... Read more
from New Bern, North Carolina
Submitted on 22-05-2016
This hotel is five minutes from everywhere. I chose the Hampton because I had a family member in the hospital. I work in downtown New Bern and formerly lived in New Bern until a year and a half ago. At check in I was greeted by two smiling, friendly women who quickly checked me, provided directions to my room, and explained the complementary breakfast and other amenities. They assured me that if I needed anything I should call them. The room was attractive and clean, the bed very comfortable an... Read more
from Darlington, South Carolina
Submitted on 31-05-2016
Very good location. Surrounded by lots ofplaces to shop. Very helpful staff. You can walk to shops and restaurants. Variety of price and types of food. Wish the pool was warmer at night, but you can share inside pool at hotel next door to this venue.
from Salt Lake City, Utah
Submitted on 02-06-2016
Clean hotel, decent full breakfast. Clothe beds were quite comfortable. Low water pressure in the shower needs to be fixed. The staff was very friendly and helpful. Would stay here again. The complimentary wifi was actually pretty fast.
from Salt Lake City, Utah, USA
Submitted on 05-06-2016
This was the first time to New Bern, but the Hampton Inn here is awesome. The internet is very slow but other than that it is nice. The one young man at the front desk told me to go eat at the Asian restaurant across the street, what a treat, that is not to be missed, best asian food I have ever had. The staff here are very helpful and very friendly. I will definitely stay here again on my next trip to New Bern.
from Boynton Beach, Florida
Submitted on 06-06-2016
A very friendly staff! They made us feel right at home from the first hello. The room was comfortable and I felt the price was fair. The breakfast was very good we liked that they offered a variety from eggs and bacon to fruits and bagels.
from Taylor Ridge, Illinois
Submitted on 06-06-2016
Our room was clean, but very loud! There were several people in the hall all night, and their voices carried into the room. The worst part was the air conditioning unit tho. It kept the heat at bay, but never got to a comfortable temperature. The unit was so loud that it woke our baby up every 30-40 minutes. Worst sleep we had! When we mentioned the ac unit to the front desk, the response was that the unit was old and probably ready to be replaced - very unsympathetic.
from Greensboro, North Carolina
Submitted on 14-06-2016
I really enjoyed my stay. Rooms were very Clem and comfortable. Stove and fridge was a plus. The beds were soft and I sleep great! And the price wasn't bad either. I'd definitely stay there on my next trip to New Bern!
from Winston-Salem, North Carolina, United States
Submitted on 15-06-2016
We really enjoyed staying at this motel due to the friendliness of the staff and the breakfast. Delarena makes you feel like you are in her kitchen. She is personable and makes sure all of her guests are satisfied and have what they need. We will definitely stay here when we go back to New Bern.
from Mentor, Ohio
Submitted on 18-06-2016
Southern hospitality at its best. Super friendly staff. Very comfortable rooms. Nice, updated bathroom. Breakfast was fantastic. Coffee was even really good! For now on I'll always choose to stay at Hampton. Everyone and everything was top notch!
from Palm Coast, FL
Submitted on 19-06-2016
Myself, my husband and son recently had to stay a week at the Hampton Inn. We were there from May 26th through June 3rd. Unfortunately, it was not for a vacation. My mom was very sick, and passed away during our stay. The staff was compassionate and caring. A gentleman that worked there, Ron, was very thoughtful and gave us a bereavement rate. This helped immensely since we were there so long. I wish I knew Ron's last name, but I don't. I know if we require a hotel in New Bern again, we ... Read more
from Blossvale, New York
Submitted on 21-06-2016
We stayed at the Hampton Inn in New Bern, NC for almost a week. The hotel and staff are amazing, they all make you feel like your at home. Breakfast was amazing every morning with a great hostess ( Delarena). The front desk staff was also amazing especially Ron Montana who is a great asset the the hotel team, and he is always happy and friendly to the the visitors as well as his co workers. Ron is also willing to help anyone with anything, and does a great job. Ron takes great pride in his job a... Read more
from Manassas, Virginia
Submitted on 24-06-2016
We were welcomed as soon as we walked and keys were ready. We had problems with the wi-fi but it resolved with a quick call to the front desk. Would definitely stay there again. Great experience in New Bern.
from North Carolina
Submitted on 27-06-2016
This was an amazing stay. First of all, Ron and Cheryl at the front desk were so friendly and helpful. They went our of their way to make us feel welcome and comfortable, and provided us with good advice and the needed flexibility with our check out. The rooms were immaculate. I can't recall the name of the housekeeper but she did an amazing job. The beds were super comfortable. The location of the hotel is quiet, safe and perfect for shopping and dining. It is close enough to the histori... Read more
from Sodus, New York
Submitted on 27-06-2016
We stayed here while we were at a conference. We had a clean, spacious room that provided everything we needed to make our stay comfortable and easy. Hampton Inns have extremely comfortable beds The staff was friendly and very helpful as they suggested restaurants and area attractions...important to us since it was our first trip to New Bern. Hampton Inns are always out first choice!
from Wichita, United States
Submitted on 27-06-2016
The staff is very friendly and helpful. Check in was fast and very friendly. Great suggestions for local places to eat and very knowledgeable of surrounding area. Very concerned with the quality of my stay.
from Providence, Rhode Island
Submitted on 28-06-2016
Spent a nice 4 night reasonably priced stay at New Bern's Hampton Inn. Staff was professional and friendly, making you feel welcome and appreciated. Room was clean, quiet and comfortable. Great value!
from Baltimore, United States
Submitted on 02-07-2016
Spotless facility, convenient to attractions, exceptionally friendly staff. Particularly enjoyed free snacks and breakfast. We will definitely stay here again when in the New Bern, North Carolina area.
from Wilmington, North Carolina
Submitted on 03-07-2016
Great hotel, great service and wonderful hot breakfast! We had a group of 22 and rhey had us checked in, in just minutes. Our stay was seamless and our checkout was easy too. The manager found me and asked about our stay to see if we needed anything. Highly recommend.
from Virginia Beach, Virginia
Submitted on 05-07-2016
We had to make an unexpected trip to New Bern on the Friday of Fourth of July weekend. We were expecting to pay more, but we were pleasantly surprised at a great rate. The room was very clean and comfortable, and the staff was great. Thanks :)
from Richlands, North Carolina
Submitted on 07-07-2016
Awesome pool area. Great flat screen tv's. Breakfast on Sunday was extremely busy. Boiled eggs need to be available like all the other items. Having coffee available 24hrs is great. Freah baked cookies daily.......priceless! Overall a Great Stay!
from charleston, United States
Submitted on 12-07-2016
Clean, friendly, staff was wonderful. We will stay here again for sure. Good location and plenty of restaurants to choose from. Only 2 miles from the center of town. The local fishing industry provides wonderful fresh catches at many places around the city.
from Rock Hill, South Carolina
Submitted on 12-07-2016
This is my preferred hotel when I visit New Bern. It's convenient to everything, it's quiet, the rooms are clean and updated, and it has a nice pool, a full complimentary breakfast in the morning, and the staff are friendly. Everything is in working order. This is a well-maintained hotel.
from Dryfork, West Virginia
Submitted on 13-07-2016
Great place with amazing staff. We had to stay for a week due to our house not being ready and they made our stay great. Breakfast was great and I can not rave enough about the staff. Would definitely stay here again and would recommend to friends and family.
from Wayzata, Minnesota
Submitted on 17-07-2016
We choose this hotel based on it's #1 rating on Trip Advisor. Beware. This wasn't our experience. We came to bring our kids to camp. Hotel was short staffed. After waiting in line for a very long time, we waited in front of the agent for over 25 minutes when she was trying to check us in. (The check-in staff member had a locked computer screen and requested help but was not being supported by management). She mentioned that families had been waiting for over 5 hours. It was a mess. The rooms are... Read more
from Greenville nc
Submitted on 17-07-2016
We were pleasantly surprised by the well appointed room, dining area, pool area and amenties. We will be booking another 4 rooms next week for a business meeting at another Hampton. We hope that it will be as good as this location. The only problem we had (noisy A/C) was reported and our concerns were addressed immediately.
from North Carolina
Submitted on 18-07-2016
We stayed here for the second year in a row for camp drop off. This hotel is booked solid several times a summer for camp families so you'd think they'd be better prepared and experienced. As mentioned in another post, check-in was a mess. Somehow we got our room in about a half hour but others were not so lucky. The line was long and there was only one poor woman working the desk. She was calm under pressure but the manager was helping turn over rooms and she was overwhelmed. Why on earth were ... Read more
from Wichita, Kansas
Submitted on 18-07-2016
Handy location near highways and downtown access. Breakfast included, but they also provide bagged breakfast if you need to head out quickly. Rooms are comfortable and staff is friendly. Lobby always has coffee available and is a comfortable area to meet if traveling with a group. I plan to stay here again during future trips.
from
Submitted on 19-07-2016
My husband, I and 2 daughters arrived at 4:30 pm. The line was long for check-in. There were 2 staff members behind the desk. I'm not really sure what one of them was doing. We got to the desk after about 20 minutes. They told us our king room was not ready because they had a full house the night before, and our room would need to be cleaned. They also told me they didn't accept my Hilton Honors # because I booked through a 3rd party (changed since last october). We joined several other wait... Read more
from Youngsville, United States
Submitted on 20-07-2016
Staff was friendly and professional. Checked in late at night and was greeted with a smile and pleasant attitude. Breakfast had a good variety. Room was clean and microwave/frig was a huge plus. Bathroom a little date but overall great stay.
from Oak Ridge, North Carolina
Submitted on 24-07-2016
Price was great, location was great, front desk staff are awesome! So friendly. Pool was great in July. Literally my only complaint was the pillows. They are like sleeping on nothing. I have never cared about pillows before BUT these were so bad I literally took hours to sleep. I stay at Hampton's often and many have multiple pillows on the bed and hey state you can chose from firm to soft. These were the only ones in the room and all soft as can be. I feel stupid complaining about pillows ..... Read more
from Detroit, Michigan
Submitted on 26-07-2016
Stayed here for two nights in July 2016. Very clean and comfortable room. Plenty of choices for breakfast. The hotel staff was very helpful. The only drawback would be the parking area. It has a bit of a strange layout that can be tough to maneuver. Other than that, we had a great stay.
from Charlotte, North Carolina
Submitted on 26-07-2016
I really enjoyed our stay here at Hampton Inn. It was very convenient, lots of restaurant and shops nearby, the staff was wonderful and friendly. The rooms very cozy and comfortable. I would definitely stay here again!!
from Indianapolis, Indiana
Submitted on 26-07-2016
Amazing and helpful is not the end of this hotel. After a horrible experience with a online rental company they were more than accommodating. I was graciously welcomed after my 12 hr drive and given impeccable service to boot I could not have asked for more in a hotel
from King George, United States
Submitted on 26-07-2016
Stayed overnight while traveling. Hotel was clean and in a quiet area. Usually don't use the pool but did this time and it was clean and towels were provided. The TV in our room did not work (had no service) and for a bit I wasn't going to even tell the front desk but I did anyway. They sent someone who was very helpful and polite. At first he could not find the issue but eventually got it working. Was very pleased with this Hampton.
from Virginia Beach, United States
Submitted on 27-07-2016
Previous stays with Hampton Inn (and others) in PA,let us know we needed to go to Hampton Inn for this travel plan to NC. They were great before and they were absolutely great again this time. Staff / amenities / service / rooms / cost / check in - check out. Couldn't be better. We don't travel much, but we Will be staying at the Hampton Inn when we do !!
from Burke, Virginia
Submitted on 28-07-2016
Service was great with front desk - Ron, Felicia, Andrea, Chaz, and Cheryl. Morning breakfast was big plus with great service by Delarena, and the Tuesday happy hour by Jordan was very nice. Housekeeping is only reason I did not give them a five. Did not refresh coffee, cups, and left towels outside one morning and did not come back and clean room.
from Durham, North Carolina
Submitted on 01-08-2016
I was in town visiting a friend and stayed at this location. From check in to check out, it was a great experience. The beds were comfortable, the room and bathroom were clean, and the breakfast had a great variety. It seemed like the hotel was full, but it was very quiet. I would definitely stay at this hotel again.
from Raleigh, North Carolina
Submitted on 02-08-2016
Wonderful place! Friendly staff, clean comfortable rooms and great food! Will definitely stay here again!! Conveniently located to historical Tryon Palace. I highly recommend Hampton Inn New Bern as it very reasonably price and close to Morehead and Beaufort areas.
from Greensboro, North Carolina
Submitted on 04-08-2016
i had an emergency business engagement close by the hotel. The room was clean and affordable. Breakfast and dinner were both very good. Satisfied with the experience. I would recommend this location to all of my co workers ho need to be in that area.
from Bear, Delaware
Submitted on 06-08-2016
The hotel was clean and very excellent service was provided. The staff was very customer oriented and answered of our questions. Sharon, Marle, and Cheryl provided outstanding service to us. They made our stay feel like home! The dining area was the only issue. We were sweating at breakfast and other guests were say the same. It is summer in North Carolina and no air conditioning was running? That was the only drawback or would have gave a 5 star rating.
from Durham, United States
Submitted on 09-08-2016
The hotel is a little older but it seemed to be clean. The people who work at the check-in are very nice. The breakfast is very good with a large selection. The room was pretty clean, we had 7 total rooms. One guy in our group did see a big bug in his room. But that was the only person who said he had an issue.
from
Submitted on 10-08-2016
Staff was great. Room clean and comfortable. Internet VERY slow. For some reason we we're checked out after - night even tho we had a reservation for 2. We found out because of getting an email receipt for the 1 night. Luckily the room had not been cleared of our belongings but we had to wait to get re checked in and be issued new keys upon our return. We were given that night for free but it was disturbing. No one knew why we had been checked out.
from Jackson, New Jersey
Submitted on 12-08-2016
This hotel was very accommodating and very clean! Even at a very busy time you are given individual and friendly service! The customer service representative Cheryl at the front desk went out of her way to help us with questions about the area and things to do.
from
Submitted on 12-08-2016
This Hampton Inn gives you excellent service. The staff is very good in assisting you in everything. The kitchen is handled by Delarena, she aims to make you happy , She is the best, in other words she is a keeper! If there is something you want and it is not on the menu, all you have to do is tell Delarena and she will have it the next day. Another person that helps to make this hotel so successful is Ron (desk clerk) He goes beyond his call of duty to assist you anyway he can. He personal... Read more
from Wilson, United States
Submitted on 13-08-2016
We were very happy with our stay at New Bern. We already answered a lot of questions and I don't have anything else to add. I neve heard of any survey making manatory 200 Charactors. Forget it, if this isn't enough this time I will delete
from Pittsburgh, Pennsylvania
Submitted on 14-08-2016
Hampton Inn did not disappoint! We requested 2 rooms adjoining....which we ready when we arrived. Easy access to downtown New Bern. Nearby restaurants. Easy on and off major roads. Nice outdoor pool. Very clean and friendly staff.h
from The Villages FL
Submitted on 14-08-2016
This was such a nice experience. The rooms were clean and spacious, the staff was friendly and the common areas were attractive. A bonus was the heated swimming pool right on the river. It was quiet and a wonderful place for a get away. There is a restaurant on premises but when we tried to have lunch, it closed at noon. There is no complementary breakfast however.
from Selma, United States
Submitted on 14-08-2016
even though this hotel is not on the water we continue to stay here when we come to new bern nc.. the staff is what brings us back month after month. they are friendly, gracious and do more than enough to make your stay enjoyable. from the front desk to the housekeeping staff to the breakfast staff to maintenance these people know how to take care of their guests.
from Jamestown, New York
Submitted on 30-08-2016
Second time staying here. Very friendly staff great people. Only gave a three because cleanliness of the room. Dust covered the ceiling where the air conditioner blew and there was two large stains on the couch cushions. They did give 3,000 extra points but still a little disappointed that the smaller stuff gets ignored and does make me question what else they forget.
from Myrtle Beach, South Carolina
Submitted on 31-08-2016
I found it to be a normal Hampton Inn about a mile out of the downtown area of New Bern. We were in a King, room #210, which was clean and comfortable. Very friendly staff especially Cheryl who got us situated and provided a lot of info on New Bern. They even had a welcoming package in our room full of nibbles and drink as well as a thank you note from Jordan Pead. It was a thoughtful and appreciated gesture that doesn't happen at many hotels.
from Pawleys Island, South Carolina
Submitted on 31-08-2016
We were completely satisfied with the hotel staff and the cleanliness of the hotel. The complementary breakfast was very satisfying and good. Delarena was excellent & very pleasant to talk to. She made our stay very enjoyable! Also, Ron & the manager, Gary Curry, who went out of their way to make our visit very enjoyable!! Thank you all!!
from Charlotte, North Carolina
Submitted on 04-09-2016
I was impressed. Did pre check in for the first time. I had a welcome packet in my room. Pillows could have been a little more comfortable. They were all feather and unlike mine a little firmer. Breakfast was good but it was VERY hot in the breakfast area.
from New Bern, North Carolina
Submitted on 08-09-2016
My AC went out at home. Stayed at the Hampton Inn in New Bern 2 nights. Met this wonderful woman Delarena during breakfast. She is kind with a gentle spirit. Always willing to help. She is a keeper and glad to know she is a part of your staff.
from
Submitted on 08-09-2016
The staff at the hotel were very pleasant and helpful. I booked the wrong date of arrival and they easily changed it and found me a room. Breakfast was great, good service, clean and lots of food choices. They provided a variety of foods that would complement any diet.
from Fuquay-Varina, North Carolina
Submitted on 13-09-2016
I was in town for the annual MS Ride and my wife and son came to cheer me on. We can always know what to expect when we come and stay at this particular Hampton Inn. Especially when they allow me to shower after a long hot cycling event before my trip back home
from Myrtle Beach, SC
Submitted on 17-09-2016
We were coming back from Atlantic City and wanted to stop at the Hampton Inn in Williamston, NC overnight on our way home to Myrtle Beach. We discovered it was booked because of a horse show so checked the New Bern location. We were pleasantly surprised. It is one of the nicest Hampton Inns we've been to. The lobby and breakfast area were very appealing. Our room had everything we could have asked for and our king sized bed was extremely comfortable. My only complaint was the hot food in the bre... Read more
from Fayetteville, North Carolina
Submitted on 18-09-2016
The staff was excellent and helpful for any questions. The room was very clean. Good breakfast. Shuttle service to different locations was very nice. The pool area was neat and in order. overall a good place to stay for a short trip.
from New Bern, United States
Submitted on 20-09-2016
Our family was very pleased with our stay. The staff was friendly and helpful. We were able to check in early. The staff gave us bottled water as we enjoyed the pool. The pool was clean and refreshing. The breakfast was delicious! the staff gave us animal crackers and water for our road trip home!
from Calabash, United States
Submitted on 21-09-2016
New Bern is a wonderful city. Great historical relevance with Tryon Palace and quaint downtown. Trolley tour was wonderful. The staff of the Hampton Inn was extremely helpful in locating places to eat and visit. Most importantly they were engaging-eager to talk with us and assure that our stay was great.
from Lancaster, Ohio
Submitted on 23-09-2016
Our stay in New Bern was great and the Hotel staff was extremely nice and very helpful. We have a special needs son and the staff was very accommodating of those needs and went above and beyond the call of duty!
from 08802
Submitted on 25-09-2016
What a wonderful choice we nade when Ed chose to stay at the Hampton inn in New Bern. Friendly helpful staff members. Excellent comfortable accommodations and a plentiful selection for hot breakfast. And because I travel alone I always love how Hampton has entry to rooms only through inside hallways.
from Benson, North Carolina
Submitted on 27-09-2016
Excellent!! Clean. Staff was very friendly and welcoming. I was chosen as the guest of the day and that was great. They gave me a good bag full of healthy snacks and offered breakfast in bed. It was a great stay. No issues
from Charlotte, North Carolina
Submitted on 09-10-2016
Very nice hotel. The staff was very courteous and accommodating. The rooms were clean. The internet was more than adequate. I like this hotel and hope to come here again! I appreciate the good service!!!
from charlotte, United States
Submitted on 11-10-2016
I called ahead for allergy free room and they delivered. Check in was fast and friendly. The breakfast was more then adequate. Delarena does an outstanding job! Recommend this Hilton property. close to airport but not across the street. Mall and food also close by
from Charlotte, North Carolina
Submitted on 11-10-2016
Great stay! Food was great for the customer appreciation dinner. Definitely recommend visiting. Very cozy beds. Too cozy even, I can't rate breakfast because I was too busy sleeping to enjoy it. Otherwise it was terrific though!
from Vanceboro, North Carolina
Submitted on 12-10-2016
This hotel has it going on. They know how to treat people. It is nice to see a hotel that has taken the time to brainstorm and come up with the little things that mean so much to the guests. They give in ways that I have only seen one other hotel give in all of my days. Its very refreshing to stay where it is obvious that guests are more important than the bottom line.
from Akron, Ohio
Submitted on 12-10-2016
Staff was wonderful extremly helpful. Location is great, has food options for those that walk. Room was very clean and quiet I would recommend this hotel to anyone needing a room in the area. As an airline employee this hotel and staff was wonderful
from
Submitted on 13-10-2016
I can‚??t thank both Cheryl and Ron at the front desk enough for their assistance with booking the last room available prior to hurricane Matthew‚??s arrival and later adjusting the length of stay for my parents. Both Cheryl and Ron went above and beyond - outstanding customer service during a very hectic time for them! My parents found their room very clean (high priority) and comfortable. In addition to the staff being friendly and helpful, this hotel is conveniently located in a quiet area c... Read more
from North Carolina
Submitted on 16-10-2016
Hampton Inn is one of our favorite hotels. My husband and I were here just for a mini getaway. I don't know what the problem was this time. I had booked a king size bed but arrived a hour early. Before the 3pm check in. Which the guest service said was fine. So we got a room that was already clean. Which was two queen beds which was fine. The bed unfortunately was so very hard and uncomfortable!! Usually Hampton Inn beds are like sleeping on a cloud!! I didn't request a change since it was jus... Read more
from Murfreesboro, Tennessee
Submitted on 18-10-2016
I absolutely love being an Honors Member. The Hampton Inn Is my favorite place to stay during business trips. The New Bern Facility is top notch! The service that I've received from Ron was as if he really knew me and cared about my situation. Two weeks ago he went out of his way to accommodate my late check out request. This time he was right there to greet me when I returned this week. He had the same smile and helpful dispositions. The other staff that really made my stay fantastic includ... Read more
from
Submitted on 25-10-2016
Typical high quality Hampton Inn. I always consider Hampton Inns because they will not skimp on quality. Sometimes things happen which are beyond the hotels control, but Hampton will always make things right.
from New Bern, United States
Submitted on 27-10-2016
In town to visit my grandchild for the first time. Had a great stay. It is my second time in the area and first time at this hotel. Everyone was very friendly and the room was very clean. Can't wait to come back and visit again!
from
Submitted on 28-10-2016
I was at Hampton Inn in New Betn, NC. 5 nights. Cheryl at the front desk was always cheerful, friendly and helpful. Delerina the lady who prepared the breakfast did a wonderful job. She was always friendly, talked to visiters and enjoyed Interacting with the children. She kept the area spotless. Always asking if we needed anything. She has a loving personality. Always made me feel at home each morning. Hampton Inns are my preferred hotel when I travel. They are always clean and comfor... Read more
from Sidney, Ohio
Submitted on 29-10-2016
The hotel is great but what makes this place exceptional above all is the staff (take my word, i am a Flight attendant i live out of hotels) Demont is the primary caretaker and his staff makes u feel at home. I was there for a Army graduation for 3 days we had many requests for towels and coffee and staff were prompt and accommodating. I had 3 teenagers who had a blast playing the boardgames in the lobby and watching the complimentary movies w free popcorn in room. Also the location is wonderfu... Read more
from
Submitted on 02-11-2016
Hotel staff excellent, room excellent, location excellent. I am a road warrior and this is one of the best managed hotels I have stayed in in a long time. The breakfast had a great selection and variety. I also could take a breakfast bag to go if I left early in the morning. Keep up the great work!
from Derby, Kansas
Submitted on 06-11-2016
Excellent service, very professional...went above and beyond for me during my stay, friendly and very welcoming. Had a wide variety of breakfast, rooms were always clean. Fresh cookies out every evening.
from Clinton, Maryland
Submitted on 09-11-2016
I am checking out today after a 16 day stay at this HI. The excellent service and warm & friendly staff were 1st class in all aspects. As I departed in the morning and returned in the evening I was always greeted by name by Ron, JB or Cheryl. Exceptional selection of hot breakfast items (turkey/pork/kielbasa sausages, eggs/omelettes, fried potatoes) provided quite the variety and was much more extensive than the breakfast served at the Brier Creek/Raleigh location. Kudos to Delarena, Ms Mary and... Read more
from Knoxville, Tennessee
Submitted on 09-11-2016
The staff is excellent and property is great. Will stay again. The location is within walking distance from bars and restaurants. The staff offered to have the van take us if our selection was a little further away. Very accommodating.
from North Kansas City, Missouri
Submitted on 20-11-2016
I was in town for business and this hotel was my favorite place to be thanks to the HAMPTONALITY of it all. ū??? very catchy. Simeon always had a smile and was very knowledgeable of the area. JB was on top of his game as well..In the case of returning to newbern I will definitely be returning to this hotel
from Charleston, South Carolina
Submitted on 27-11-2016
The Hampton was a comfortable place to stay with a decent breakfast. I wish the location was nicer. The bed was comfortable, the shower was fine and the room was clean. The property could use a bit of sprucing up.
from New Bern, North Carolina
Submitted on 04-12-2016
Excellently staffed, very clean, well stocked, plenty of complimentary items, breakfast, and fresh coffee / tea are available 24/7. Check-in and check-out is practically effortless. Staff is knowledgeable and local sites, food options, and very helpful.
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