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Holiday Inn Express Hotel & Suites MATTHEWS EAST

Charlotte, NC, US (CLT)

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Based on 164 reviews
Room & Rates
Suite

Two Beds Suite Nonsmoking.

  • Two Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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King Bed Leisure Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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Suite

King Bed Suite Nonsmoking.

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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Standard Room.

  • One Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Queen Beds Nonsmoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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King Bed Accessible Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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King Bed Roll In Shower Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Queen Accessible Roll In Shwr Nsmkng

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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Suite

Suite Accessible Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A desk, daily housekeeping, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

TWO QUEEN BEDS NONSMOKE

2 BED MOBIL ACCESSIBLE ROLL SHWR NOSMK

2 BED SUITE NONSMOKE

KING SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites MATTHEWS EAST
9420 E Independence Blvd, Matthews, NC US 28105

Hotel Features.
Recreational amenities include an indoor pool. Those traveling on business have access to a business center at this hotel. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary breakfast. Additional property amenities include a fireplace in the lobby.

Guestrooms.
89 guestrooms at Holiday Inn Express Hotel & Suites MATTHEWS EAST feature coffee/tea makers and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer cordless phones with voice mail, as well as free local calls (restrictions may apply). Rooms also include irons/ironing boards. Housekeeping is available daily.

 

 


Based on 164 reviews
from Charlotte, North Carolina
Submitted on 01-05-2016
Very courteous staff and was greeting with upmost respect upon entering lobby. Made sure all needs and revisions were met. Entering room the first thought that came to mind was how sharp and executive feeling the room was. Very clean, very convenient, and very comfortable. The class is in my view 5 star worthy
from Raleigh, North Carolina
Submitted on 08-05-2016
Stayed here several times for business. Clean hotel, friendly staff and close to restaurants within walking distance. Consistency is a standard at this property and it shows. Breakfast bar is well stocked and there are many options for guests.
from Williamston, North Carolina
Submitted on 16-05-2016
Nice clean rooms. Friendly and helpful staff. Next to cracker barrel. We had two rooms on third floor. Comfortable beds wit lots of clean pillows. Continental breakfast was adequate. We did not use the gym or pool.
from
Submitted on 22-05-2016
Went to Matthews to see our daughter and grand children and due to lack of sleeping space we stay in hotels while there. We chose the Holiday Inn Express because it was close and easy to get to. Traffic in Matthews is crazy busy, so you need think about where you stay and how to get to places easy. Independence Blvd is a major commuter road, 6 lanes and not lighted and very busy. The hotel is a few years old but has held up well and generally busy. Rooms are average, but need some TLC. The beds ... Read more
from Ninety Six, South Carolina
Submitted on 25-05-2016
Booked this hotel after searching the local Charlotte area. About 20 minutes away from the Levine Children's hospital. Rate was great and the two ladies at check in were exceptional. Lots of shopping and restaurants very close by. Very clean and very good breakfast. Will definitely stay here again when in the Charlotte area.
from Plainfield, Illinois
Submitted on 26-05-2016
Very friendly staff and the place is spotless!!! Accommodating front desk staff and they all made my visit as pleasant as it could be! I would recommend them for your travel accommodations for this area...you won't be disappointed! I am sure of that!
from Royston, United Kingdom
Submitted on 29-05-2016
Good location, Close to many restaurants, but slightly back from the main road, so a good night??s sleep should be assured. Super friendly staff, Hotel is very clean, whole hotel has a very spacious feel, probably the best Holiday Inn Express I have stayed in, breakfast buffet perfect for starting the day. All in all a good choice.
from Georgetown, South Carolina
Submitted on 02-06-2016
Air conditioner made loud bang every time it kicked on. Coffee machine was broken. I spoke to front desk personnel and they apologized. I asked for an upgrade and they said they had nothing available. Guy behind me got a free upgrade. HUM! Room not what I expected to get for almost $200. Elevator was filthy. More like a budget hotel. Wasn't worth the price.
from Chattanooga, United States
Submitted on 06-06-2016
Booked a room for a one night stay. My son and I enjoyed a concert in Charlotte. Matthews, NC is just a 10 minute drive away. Room was very comfortable and spotlessly clean. They have a delicious fresh breakfast and very friendly and attentive staff.
from fulton, ny
Submitted on 09-06-2016
The check in was quick and easy and staff was friendly. The room was clean and in good shape. Because we were there for the Nascar race the hotel was full and had to ask for towels daily. We had 4 in the room and was provided 2 each day. When we went to the desk, the would apologize and say they are short because of number of guest and was very nice about. The breakfast was very good, had hot and cold items. Would stay again.
from Fairmont, West Virginia
Submitted on 26-06-2016
Let me say that the three wonderful folks at the front desk (Charlie, Jennifer, & Taylor) Made our stay fantastic!! they went above and beyond to help make me feel at home. they had a wealth of knowledge of the area, things to do we even talked about taxes if we move there! Taylor & Jennifer are my Biotches!! for sure! Our room was nice & clean Housekeeping was very friendly and brought us extra towels only complaint about the room was the air didn't work (never reported it as we were staying... Read more
from North Carolina
Submitted on 09-07-2016
Beautifully maintained hotel with staff that takes pride in providing a wonderful guest experience. We had a suite and it was generously sized and easy to get comfortable and relax. I love the personal sized Keurig machine in the suite (I brought my own Kcups) and the space to put my snacks. A refrigerator and microwave made the 2-night stay easy to settle in. Will definitely be back.
from Charleston, West Virginia
Submitted on 19-07-2016
My 88 year old Mother and I stayed at the hotel this month - we were greeted by a very pleasant lady at the front desk who answered our questions. They were extremely accommodating - we had a room close to the entrance and dining room. The room was clean and the beds were very comfortable. The continental breakfast had everything from biscuits and gravy to fruit. Thank you!
from
Submitted on 01-08-2016
I thoroughly enjoyed my stay at this hotel. Robert, Yvonne and Tina who work at the front desk are absolutely excellent in demeanor and at their job. I would definitely recommend. I had to King Suites and stayed fir two nights at this hotel. I enjoyed my time poolside, although I didn't have time to go to the exercise room
from Charlotte, North Carolina
Submitted on 13-08-2016
My family had planned an event at this Holiday Inn but a family member had a terrible accident on that day( he is now fine) and we had to cancel our plans at the last minute. The hotel was so understanding and supportive; they allowed us to reschedule without penalty and no hassle whatsoever. In addition the facility was spotlessly clean and comfortable, the location was great and they were so guest oriented. We recommend this Holiday Inn as excellent in every aspect!
from Avondale Estates, Georgia
Submitted on 15-08-2016
I wanted to thank the entire staff at Holiday Inn Express Mathews (especially Jennifer) for showing compassion in a time of need. I was traveling with my husband and son to attend the funeral of a close relative. Unfortunately, on the day of travel my husband was in an accident at work and was badly injured. We were in the emergency room in Atlanta, GA until late that evening and could not travel the first day out of the two day event. The hotel was very understanding and did not hold us liable ... Read more
from Atlanta, Georgia
Submitted on 15-08-2016
I was extremely impressed with my stay at this Holiday Inn. All staff was extremely friendly (Brittany in particular). She aided us with booking an extra hotel room on extremely short notice. The food was great and the staff members made sure our continental breakfast was just what we needed to start our day. I also want to note that the housekeeping staff was extremely friendly and welcoming. Will definitely stay here in the future! :-)
from
Submitted on 30-08-2016
My wife and I stayed at the Holiday Inn Express in Matthews for a week while looking for a home to rent and visiting the area and attending some church events . I couldn't recommend a better place to stay, the entire staff was very friendly and helpful,, the housekeeping was excellent, the continental breakfast was always fresh and delicious. We stayed in a suite and our room was very nice and peaceful.Again I can't say enough about the kindness and just good old southern hospitality of the staf... Read more
from North Carolina
Submitted on 30-08-2016
Clean and comfortable. I had to travel for work and at the same time was the state high school basketball championships (July 2015). So there was extra noise and weirdness going on with all the teenagers running around, but the manager, Tonia, discounted my stay. Since they were proactive about my complaints, I would stay there again.
from Wake Forest, North Carolina
Submitted on 06-09-2016
A very pleasant hotel. Clean, neat, well appointed. All amenities for a single, couple, family stay at reasonable market price. Easy access to I-485 and US 74. Restaurants, and shopping nearby. Will stay there again.
from knoxville, TN
Submitted on 12-09-2016
I switched to this hotel after staying at a different brand throughout the year. I was hoping to encounter fewer issues. The hotel was newer or had been updated. The common areas were very nice. Breakfast was good but would have liked to see some fresh fruit options. Front desk staff was courteous and professional.. The room was bland but clean. Could use more power outlets. The curtains did not close all the way so some light from the parking lot made it into the room. Loved the use o... Read more
from Youngstown, Ohio
Submitted on 16-09-2016
My family and I were in-town for our 93 year old grandmothers Homegoing Celebration. The hotel was perfect...it was clean and smelled fresh. Cameron at the front desk made check-in smooth and seamless. His professionalism and sense of humor was great and brought some comfort to us during our sad time. Also, the young lady that works the Audit shift was helpful and friendly. Whenever any of us are in the area, we will be staying here.
from Loganville
Submitted on 13-10-2016
Could not have asked for a better stay at a hotel. The staff were friendly. The room and bathroom were spotless, which is a huge factor! The breakfast was good and hot! What more can you ask for at a hotel?
from Shade Gap, PA
Submitted on 15-10-2016
The hotel was decorated nicely and up to date. It was very very clean. I was there for a training from Monday October 10th to Friday October 14th. The meeting room was extremely cold most of the time. There were 46 of us. Although we complained after the first day it never got much better. It would get a little warmer for an hour or so and then the cold air would blow again. Almost everyone sat with sweaters and fleece jackets on to be comfortable. Breakfast- The scrambled eggs were s... Read more
from knoxville, TN
Submitted on 19-10-2016
I switched to this hotel after staying at a different brand throughout the year. I was hoping to encounter fewer issues. The hotel was newer or had been updated. The common areas were very nice. Breakfast was good but would have liked to see some fresh fruit options other than apples and bananas. The rooms are generic but clean. Loved the use of a duvet instead of a comforter. Pillows were not the best. Mattress was comfortable. Bathrooms are in great condition. Outstanding feature of the... Read more
from
Submitted on 30-10-2016
While things started a little rocky with the elevator out of order, but the hotel staff were very understanding of their guests and still gracious. The room accommodations were great! The beds were comfortable, the rooms clean and tidy. The housekeeping staff must be on their game because the hotel was spotless. The front desk staff were very helpful and kind. Great stay and would heartily recommend this hotel!
from Hilton Head
Submitted on 06-11-2016
I don't know if this was because it was a Saturday night but I honestly felt like I was in a brothel. We got no sleep at all. The walls and floors are thin - people on each side of us and above us had no respect for anyone but themselves - started at 1 am and didn't stop until 4am - YIKES! Just when one stopped, the next ones started. What are you going to do - I guess it is not the hotels fault but geez, they could have built it better. The room was nice except for the stale smell and ... Read more
from
Submitted on 09-11-2016
I stayed here for 2 nights on my 18th birthday and I was treated like a princess! The only not so great thing were the other people staying here. That's not the staffs fault. Beautiful hotel. 10/10 the manager was a delight!
from Trieste, Italy
Submitted on 16-11-2016
Helpful, cheerful front desk staff. Well stocked breakfast with attentive help to replace finished items. Rooms were clean, spacious. Prime location for dining and shopping in Matthews. Easy drive to the Charlotte airport or the Charlotte downtown. East Independence Blvd is highly trafficked so entering/exiting could have been tricky but drivers in the area were courteous.
from Kennesaw, Georgia
Submitted on 16-11-2016
Hotel was fine but.... Alll and all this is a very nice Holiday Inn Express. The beds are very comfortable and the bathrooms are nice with good water pressure and temperature. A plus the toilets flush really good so no fear of the ultra low flow at this location. My frustration and why this establishment received less than 5 circles was the elevator was not working. To me this issue wasn't a big deal but it was the lack of communication by the staff and ultimately managment that frustrated a wea... Read more
from Madeira Beach, Florida
Submitted on 17-11-2016
Nice place but it was booked through Tripadvisor and I was billed twice. Once through booking.com and one through the hotel. Hotel blamed it on booking.com and Booking.com blamed in on the hotel. I better get my unauthorized money back. Plus the elevator was broke. They should have someone there to take your bags up the steps. I did not receive my award points. I was told they had my number on file at check in and then said they could not find it at checkout. On the bright side, well maintained,... Read more
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