from wilmington, n.c.
Submitted on 04-06-2016
While in Greenville NC for a meeting and special event held at the Greenville Hilton, I was pleasantly surprised to see that the whole hotel had been undergoing a complete renovation. My favorite room was offline for the new upfit, but I was quickly sent to another room which was equally nice. Most rooms are great. Corner rooms tend to be smaller. The room I was given was a completely renovated King Bed non smoking with a sofa. Beautiful new bathroom with a wonderful lighted mirror over the s...
While in Greenville NC for a meeting and special event held at the Greenville Hilton, I was pleasantly surprised to see that the whole hotel had been undergoing a complete renovation. My favorite room was offline for the new upfit, but I was quickly sent to another room which was equally nice. Most rooms are great. Corner rooms tend to be smaller. The room I was given was a completely renovated King Bed non smoking with a sofa. Beautiful new bathroom with a wonderful lighted mirror over the sink. Truly the best lighted mirror I had ever seen in a hotel. It was hung a little high if you were going to try to sit on the toilet and do your makeup. Great new shower, no tub, and was sooo clean. A/C was kicking, and it was fun to check out all the new amenities. All new beds.... very comfortable new mattresses and bedding, although I really detest the duvet covers as they are just to hot to sleep under. All new carpet, new furniture with lots of really nice charging stations built right into the side tables, the dresser, and desk. I did find it very inconvenient that there was no additional phone on the desk, only a phone by the bed. The desk chair was kinda weird. Not really all that comfy, and as most women do, I sat at the desk to put on my make up. Remember I mentioned that wonderful mirror in the bathroom was hung a little to high to comfortably put on make up in front of.... So while sitting at the desk doing makeup, it would have been nice to have a mirror to look into, not the hideous "art" on the wall. I could not even figure out what it was a photo of. It looked like a concrete runway... sort of. Too bad they did not put a nice mirror there as well. Loved the new digital entry system for accessing the rooms. Trish the head of housekeeping, her staff, and the maintenance staff, do an awesome job. The whole hotel is exceptionally clean, and look around, you will see no light bulbs out. That is a good sign of superior maintenance. Also, the pool courtyard has been revamped. Very nice gathering place with fire pits (although the weather was too hot for me to sit around a fire!) people were gathering around to enjoy the great new furniture and conversation. Zack at the front desk was very accommodating and so nice, with a "can do, anything you need attitude". Now, let's talk Villedge restaurant. I think that is how they spell it (that might be an indication of where this is going). Well, hmmmm. How do I begin. On a past visit, I wrote scathing reviews about this restaurant. It was truly the worst Hilton restaurant I ever dined in, and the staff was totally unprofessional. So with this visit, and retrying the restaurant again, I have to say it is still not up to par. They have tried to make it some swanky Mediterranean-ish, wood fired oven kind of place with weird nuts and bolts artwork on the walls, and a super pricey menu.... and the restaurant sits virtually empty, except for breakfast. Breakfast is $16.00 for buffet, which is pretty pricey for what you get. Let me start with the positives, great cooked to order omelets, and eggs. On the buffet line, sausage was not cooked enough, and was cold (but there was a lot of it in the chaffing dish), I sure it was not up to heath department temperature standards. The bacon, however, was cooked well, and the grits were exceptional. Breakfast potatoe wedges were soggy, and had some crazy seasoning, and did not hold well on the line. Good bread selections, minus the danishes which were just meh, obviously straight out of the box. Adequate fruit selections, but no bananas to go with cereal. Bad news is, even on Friday... better get moving quick if you want to make breakfast, because at 10:00am, they close the doors to the breakfast area. Really, too early (especially with the new super comfy beds). Some in my party were unable to get breakfast. Friends, we are talking about Greenville NC... not some cosmopolitan city. Please cut the pretense in the restaurant, and just have some good normal food, at reasonable prices, and I know you will see revenue and traffic increase in the restaurant... and for goodness sake, keep breakfast open until at least 10:30.
Overall a really good property on the hotel side. I highly recommend it. I stay at this property every time I am in Greenville, but if you are planning to dine.... better select somewhere else for that.