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Hampton Inn Franklin NC

Asheville, NC, US (AVL)

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Based on 549 reviews
The hotel is east of downtown, adjacent to the hotel is Holly Springs Shopping Center. Many rooms features a scenic view of the mountains and skylines
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Hampton Inn Franklin NC
244 Cunningham Road, Franklin, NC US 28734

welcome to the Hampton Inn Franklin. When someone says "mountain town," people who have visited our lovely Hampton Inn® hotel in Franklin know the joy behind those words. Fresh mountain springs, rolling hills and misty mountains surround our hotel. In Franklin, you'll find fishing, hunting, rafting, excellent dining, fun festivals and friendly people. You'll also find the tallest waterfall in eastern America as well as 15 other beautiful falls in the area around our hotel in Franklin. Oh, and if you're lucky, you may find a precious stone. Yes, rubies, sapphires and garnets are native to the area. So come visit us here at the Hampton Inn hotel in Franklin, a true gem in the mountains. services & amenities Here at the Hampton Inn Franklin, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. * Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 549 reviews
from Hove, United Kingdom
Submitted on 20-05-2016
Lovely hotel and conveniently positioned for the Emmy Lou Concert we were attending At the Smokey Mountain Centre in April. Very comfortable, good breakfast, and lovely cookies in the afternoon. Staff very friendly and helpful.
from Ocala, Florida
Submitted on 22-05-2016
Very nice for this price point. Great service, clean rooms, great beds and good location. Breakfast ok but what do you expect? Pool was shut down but no big deal cause it was chilly for this time of year.
from Kingsport, Tennessee
Submitted on 23-05-2016
My husband and I spent one night at the Hampton Inn Franklin on the way to our sons house. We were greeted at the hotel by Tonya who went out of our way to make our stay fantastic. The hotel is beautiful decorated, warm and inviting. The hot breakfast was delicious. The person (I wish I could remember her name) that checked us out the next morning was equally accommodating. We will definitely be returning.
Submitted on 23-05-2016
Great location and service. Rooms windows are bolted in shut position so can't get fresh air. Strong odor of cleaning agent is the only problem. Staff was great and breakfast was good. Also fridge in the room a bonus.
from United States
Submitted on 24-05-2016
I am a frequent business traveler and whenever I'm in Franklin, NC, I plan to stay at this hotel! The staff always makes me feel welcome as soon as I walk in the door. This treatment combined with the lodge-like coziness of the lobby area is very inviting after a long drive. The rooms are clean and well-appointed with ample workspace for a computer and room for luggage/clothes in the closet area. The fitness center has not only cardio equipment but has a full set of free-weights (dumbells) w... Read more
Submitted on 26-05-2016
I am writing this review as I lounge in a comfortable bed watching the news on a large TV in a well-appointed room (warm wood, bright white bed covers, creamy almond walls) ... after taking a shower in a spacious bathroom with a great showerhead and fluffy towels...after being welcomed into a richly-decorated lobby with friendly front-desk service and a choice of milder or more robust coffee, decaf, hot tea or hot chocolate. I am enjoying my stay even before I get a great night's sleep and wake... Read more
from Manistee, United States
Submitted on 27-05-2016
very nice stay, clean rooms and friendly staff. lksjflskjflskdjfalskdjf;akfj;aksdjf;aksdjf;aksdjf;aslksjdfljsdfoiuweojslkfj;lsdkjf;lskdjf;skiff;skiff;kJ;kdjf;ajf;skjlsdjflskdjf;lskdjfsjdflsjfskjf;kdjf;aksdjf;adjf;skjfa;ksdjf;akdjf;akjf;skdjf;kdjf;akjf;aj;ajf;ajf;akjf;jf;ajf;ajf;ajf;ajf;jfa;jff;kjf;kjf;akfj;akjf;akjf;askdjf;akjf;akdjf;kjf;sjf;akjf;aksdjf;askdjf;aksjf;akjf;aksjf;kjf;akjf;oas
Submitted on 29-05-2016
Comfortable, clean room with friendly staff; hotel was convenient to access to my meetings yet very quiet (no traffic noise) and a beautiful mountain view out my window. Will definitely stay here again in the future.
from Fort Myers, Florida
Submitted on 04-06-2016
Very pleased with my stay. The room was attractive and clean. Wi-Fi, microwave and frig. No view from the room but only stayed the night so didn't matter but the view from the front of the inn was fantastic! Plenty of shopping and restaurants nearby. The only problem is most of the restaurants close at 9 p.m., there are places to eat nearby though.
Submitted on 06-06-2016
We stayed here after trying to book our usual Hampton Inn in Cashiers/Sapphire which was booked for the weekend. This location is on the other side of Highlands, NC so it worked well for us. Location was one of our pros along with the cleanliness of this hotel. Our room was clean and the bathroom is spacious. These were our positives. This is an older property and is about half renovated (bathrooms are large but outdated). When we checked in this past weekend (in June) we discovered that ... Read more
from Topeka, Kansas
Submitted on 15-06-2016
Stayed in Franklin as majority of motels in Cherokee were full. Good option not too bad of a drive back to Cherokee. Very quiet a little difficult to find and would benefit from better signage. Overall good experience
from Florida, United States
Submitted on 18-06-2016
The room was clean and bed very comfortable. Breakfast had a variety of items to select from waffles, eggs, bacon, oatmeal and more. The staff was friendly. Great location. I always like to stay at Hampton Inns.
Submitted on 19-06-2016
This updated hotel is well kept and has a new feel despite its 18-year age. It's minutes from downtown and has easy access to highways. The building sits on a hill overlooking Franklin, and from some spots on the property offer a nice view of the Smoky Mountains. The receptionist was very cheerful and helpful. We were quickly checked in and offered local dining advice. The property has been remodeled about 3 times and is well-kept. Our room was quiet and well-equipped with a small refrigera... Read more
Submitted on 21-06-2016
Spent a few days here with my family and it was great. The staff was awesome from the front desk, breakfast staff and the general manager. We had a great time and would stay here again. They were very helpful at helping us find attractions and other things we needed.
from Atlanta, United States
Submitted on 21-06-2016
I really enjoyed my stay and it is a great hotel! The room had great furnishings, was clean and comfortable. The breakfast had good, fresh variety. The beautiful view of the mountains was an unexpected extra bonus.
from Raleigh, North Carolina
Submitted on 28-06-2016
We stayed only one night, but would have loved to stay more! Check-in was wonderful and the ladies at the front desk were the nicest employees we have ever encountered while checking into a hotel. The room (#322) was clean, comfortable and spacious. Additionally, the hotel itself was quiet. Breakfast was standard Hampton Inn breakfast, which is decent and included in the stay. When visiting our family in the area in the future, this will be our only consideration for overnight accommodation... Read more
from Hodges, United States
Submitted on 28-06-2016
The hotel room was clean. The staff was helpful and cordial. They even checked on us when we arrived to insure our room was satisfactory. We have stayed there for the past two years and will probably be back next year.
from Greensboro, North Carolina
Submitted on 29-06-2016
One night stay and we were very satisfied with the accommodations! It's location was excellent for our travel needs! We would definitely stay at this facility again and recommend it to others! It was quiet and yet sophisticated.
from Brasstown, North Carolina
Submitted on 29-06-2016
I have stayed here several times in past few years. Always a great stay friendly staff clean comfortable rooms. 24 hr. Coffee and free breakfast.the grounds are well kept and we'll lighted parking lot.i will be back
from Henderson, North Carolina
Submitted on 30-06-2016
I highly recommend this Hampton Inn to anyone traveling to the area. The rooms were clean, the staff was very welcoming, and the complimentary breakfast was amazing! Nice pool and fitness center as well.
from Metro Washington DC
Submitted on 04-07-2016
Best we could get on short notice, but I expect better with Hampton. Room was on the 1st floor, no noise, but the window shade would not cover the window entirely and the parking lot light kept our room lit all night.... And we couldn't raise the blind in the morning because on of no sheer curtains! Hot outside, and the air conditioner could not cool the room, even set at 65. Standard breakfast.
from Mocksville, North Carolina
Submitted on 04-07-2016
Checkin was very easy, I had made reservations thru mobile app, already registered at hotel. The room was clean and roomy with small microwave, fridge, flatscreen tv . The continental breakfast was lacking in some choices, the only fresh fruit was bananas. The eggs were cooked in a bag and appeared to be overcooked, sliced smoke sausage , juice, bagels, muffins, waffles and plenty of coffee there is a outdoor pool, but no hot tub Overall not bad, just a tad high on prices but expect it for a ... Read more
from Chambersburg
Submitted on 09-07-2016
One of the best welcomes at a Hampton Inn. The desk attendant seemed to know just what I needed and a quiet room is what I got. A good night's rest prepared me for the next day. This Hampton is worth finding if you are anywhere nearby. Real caring friendly people.
from Lakeland, Florida
Submitted on 10-07-2016
Wanted to stop over at Franklin to see the Scottish Museum and Gift Store as we were looking for an item for a Scottish Wedding in South Carolina! This Hotel was the ideal location not directly in the town but very close and was especially welcoming and friendly. It was a very hot week but the a/c worked perfectly and quietly and we were extremely comfortable.
from Marietta, Georgia
Submitted on 11-07-2016
The room with the king size bed seemed to be smaller than other Hampton Inns. We have stayed in many, many Hampton Inns across the USA. (wonder if this was always a Hampton Inn or if it was originally built as something else?) Also we are Hilton Honor members and were not greeted as that upon check in. That was a disappointment.. We thought bottled water came with this greeting. The breakfast was good having hot oatmeal which is our favorite. The hotel was quiet and provided restful sleep. ... Read more
from Boynton Beach, United States
Submitted on 15-07-2016
One of the best hotel we had. Very clean palce, accommodating and friendly staff, safe place to stay. I was able to check in through online website of hilton as a HHhonor member and it was very easy. The front desk staff was very helpful and since we're going to saty for 3 days, she gave us a list of best restaurants in the area. Nice experience and we do not regret to stay in here. I got also a good deal from hilton website.
from Birmingham, Alabama
Submitted on 16-07-2016
My husband and I stay at Hampton's as often as possible when traveling. Clean duvets instead of dirty bedspreads are definitely a plus. This hotel met our expectations. Clean room, quiet location and courteous staff. I think pets are allowed - a negative for us- but our room had a pleasant smell and no visible pet hair.
Submitted on 17-07-2016
The hotel staff assisted over and above our expectations and we loved the comfortable beds especially the pillow! All of us were tired from our drive and did not want to dine out. The staff recommended a great pizza place that delivered.
from Boynton Beach, United States
Submitted on 18-07-2016
We loved this hotel. The front desk staff (Valerie) was more than helpful. The grounds and building were immaculate. Our room faced the mountains and was extremely comfortable. I highly recommend the Hampton Inn!
from USA
Submitted on 19-07-2016
This is your typical Hampton Inn. It has nice amenities, clean rooms, and a wonderful courteous and professional staff. Although it does have a bit of wear and tear (especially the carpets), the staff more than makes up for it. They were very helpful with nearby attractions and restaurants, and really went out of their way to do everything they could to help. The location is good, as it's right off one of the main highways and you can easily and quickly get to downtown Franklin as well as a... Read more
from Pilot Mountain, United States
Submitted on 23-07-2016
Always clean and hassle free. The breakfast is great with a large variety and selection. Fitness center is adequate and easily accessible also. I always seek out a Hampton when I am traveling whether on business or family vacation.
from Phenix City Al, United States
Submitted on 25-07-2016
We have been to Franklin NC many times and we like to stay at the Hampton Inn however, if you don't make reservations ahead of time you may not get a room. We got there last weekend and the Lady in front of us was told " I'm sorry we don't have any rooms", but I had my online reservation in hand. The service is great, the staff is great, and the front desk will go out of their way to help you any way they can. The cost of a room is here is good.
from Fort Valley, Georgia
Submitted on 27-07-2016
Excellent hotel, beautifully kept up, I will be back. The staff was accomodating, especially in pointing out things to do in Franklin. The breakfast was great with lots of choices. It is also located near restaurants, shops, etc. Definately A+.
from Miami, Florida
Submitted on 27-07-2016
Cassie was very professional and friendly! All the staff were very nice but do not know all of their names. Loved that coffee was offered 24/7. I wish there were more options for breakfast. Great trip!
from Dravosburg, Pennsylvania
Submitted on 31-07-2016
The check in was easy and everyone associated with the hotel were amazing in their service! The carpet in the halls and some of the furniture in the rooms could be replaced. The breakfast was one of the best we have experienced. We plan to make this our new place to stay in Franklin! Thanks to all who made the stay special!
Submitted on 01-08-2016
I had no problems at this hotel. Nice bed for sleeping. Good room. It's a clean hotel. Have an excellent breakfast. I really like the choices. They had not only pancakes, but also French toast. They also had a big pot of oatmeal, which is nice. Fresh fruit is always a A big plus. Yogurt. Had a couple of swims in the pool. That was very nice. I always like it when they have towels outside by the pool. This is not a brand-new hotel, but I would recommend the place. It has been definitely updated. ... Read more
from Toledo, Ohio
Submitted on 01-08-2016
We stayed for a weekend a short time a go and enjoyed our stay very much. The property was clean and very comfortable. Staff were very friendly and helpful. Woman at the front desk (Laura or Laurie) was very attentive and helpful. Close to the main drag but up the hill enough to be quiet. Good place will stay and will again when in the area.
from Maryville, TN
Submitted on 04-08-2016
It almost looks like a new hotel. Room/bathroom very clean. Had a wardrobe in the room for hanging your clothing which was a nice touch. Great breakfast - variety of fruits, eggs were good, muffins very fresh. Located on a hill, so it's very quiet but it's in a convenient location. Front desk employees were very friendly. Would highly recommend this hotel!
from Roanoke, Virginia
Submitted on 07-08-2016
I walked into this hotel literally in the middle of the night after a very harrowing experience at another hotel. I was greeted by a warm and friendly desk clerk She went to the max trying to accommodate for two rooms at a busy season. The morning desk clerk was no less accommodating and friendly. We were made to feel very welcome. This was my first time in the area and the pm desk clerk answered my many questions about "things to do", etc. It was one of the most relaxing hotel stays I have expe... Read more
from Evans, Georgia
Submitted on 08-08-2016
As always a Hilton product came through. I rated all of the questions a 10. We were judging a BBQ contest in nearby Dillard and the quality and convenienc of this Inn was perfect. If you want a cool respite from the summer heat along with comfort,this is th place.
from Knoxville, Tennessee
Submitted on 08-08-2016
I've been visiting Franklin NC for over 10 years. I always stay at the Hampton Inn in Franklin. The staff are so kind and helpful. Breakfast is always wonderful. And this is the CLEANEST Hampton - from the lobby to your room to the pool and parking lot!
from Chipley, Florida
Submitted on 09-08-2016
As usual the Hampton Inn of Franklin TN was a great place to stay for business. The primary items I need when out of town on business is the complimentary breakfast since this saves time before getting out on business. I also need WIFI for business and also need to get a workout in which their fitness center took care of that. Another great stay with Hampton Inn.
from Athens, Georgia
Submitted on 09-08-2016
My husband and I had a nice stay here during a weekend trip to Franklin. The room was big and very comfy. The bathroom was clean and a nice size as well. The complimentary breakfast had lots to choose from and was ok. The staff was especially friendly and gave us a good tip on an Italian restaurant for dinner.
from Morganton, North Carolina, United States
Submitted on 10-08-2016
Rooms are very nice. Beds are comfortable with great pillows and warm comforters. Front desk was very nice. Our bathroom door handle was broken and she promised to have it fixed and apologized. WiFi worked well, as did the air conditioning. I'd stay here again.
from Orlando, Florida
Submitted on 11-08-2016
Excellent service, beautiful hotel, clean and comfortable rooms! Great value for the price. Plenty of things to do in the area, check out the Lazy Hiker brewery in town, on Saturday you can find local bands playing downtown and farmers markets. If you like the outdoors it's close to white water rafting, tubing, waterfalls, USFS mountains, hunting, and the Great Smokey Mountains. I will definitely come back again.
from Greenville, United States
Submitted on 11-08-2016
Spend one night with my grandson. We could not sleep all night, because the antiquated system of the AC ! The light of the parking lot made the room to bright even with close curtain. Our room was clean. The front desk staff was very friendly and helpful.
from Stow, Ohio
Submitted on 15-08-2016
Robin was especially nice to us as we had to move in from another hotel due to storm damage. We stayed in a large handicap accessible room that was just perfect for our needs. We stayed 4 nights while visiting family. The room was clean, comfortable and the staff made sure we got everything we needed daily. The breakfast was great with lots of things to choose from and we enjoyed talking with the manager about current events. This hotel is in a great location for enjoying things to do in Frankli... Read more
from Franklin NC, United States
Submitted on 15-08-2016
Over all the room seemed clean but air would not cool well and it was humid and warm in the room. Bathroom had a smell of body odor and it turned out to be the shower curtain. The air was reported but we were told if was working fine
from Gainesville, Florida
Submitted on 17-08-2016
This is a very nice Hampton Inn . . . good breakfast, good rooms, friendly staff! Our room was spacious with a king-size bed, desk, easy chair, lamp, and coffee maker.The best thing about breakfast was the wonderful, fluffy scrambled eggs!
Submitted on 03-09-2016
I admit it. I am spoiled. As the owner of a full service bed and breakfast the past 22 years, I evaluate every other accommodation with my own property in mind. The Franklin Hampton delivered. This was my second visit , but I brought my son and lovely DIL, along with three grands aged 11, 9, and 7. Our two double queen rooms had ample room, breakfast had variety and included some hot items that differed each of the mornings. Wifi was problematic, but solvable with front desk assist. A great lo... Read more
from Leesburg, Florida
Submitted on 03-09-2016
First let me start by saying that I tried to contact "upper" management or owners before I wrote this. After reading the other reviews I feel that my experience may have been isolated. Here is my experience. My wife and I travel all over the USA on our motorcycle. I ALWAYS call ahead to verify that there is an overhang or covered parking for the motorcycle. When I called this hotel I was told "Yes" we have covered motorcycle parking. However when we arrived from Florida we were told that parking... Read more
from New Port Richey, Florida
Submitted on 04-09-2016
Great, comfortable stay. Complimentary breakfast wasn't quite as good as other Hampton inns I've stayed at, but still decent. Room was very clean and I slept great! Room had a microwave which worked out great because there was a grocery store almost right next door
from Fort Lauderdale, Florida, United States
Submitted on 05-09-2016
We were just looking for something for one night. This place was perfect. Service was helpful and accommodating. Clean room. The only complaint is the room was very dark. You couldn't open the shade because the parking lot was there.
from Apex,NC, United States
Submitted on 08-09-2016
Great place to stay good breakfast, clean rooms, friendly and accommodating staff. The Wifi is somewhat weak while in the room but acceptable for my use. All around great experience. I stayed here two weeks back to back for business.
from South Carolina
Submitted on 12-09-2016
Wife and I stayed here several times and we have always enjoyed this member of the Hampton Inn family. We enjoyed this stay so much that it is only fair to submit this review. The decor is simple but elegant in that they use some very fine hardwood panels and frames. The room is spotlessly clean and the environment of the hotel's setting invites a sense of peace and tranquility. The front desk staff is always friendly and efficient - especially this time when we checked in quite late. The brea... Read more
from Pigeon Forge, Tennessee
Submitted on 15-09-2016
Very friendly front desk staff. Good breakfast. Very clean. We were referred there by another hotel down the road which didn't look all that clean. The front desk clerk was very friendly and understanding of what I was looking for.
Submitted on 15-09-2016
I always stay at this hotel and have never had a bad experience. The staff is helpful and professional, rooms are well-maintained, and there are several places to eat nearby. I travel for work and love that they have a fitness center that is easy to access and has everything I need. Will definitely continue to book rooms with the Hampton Inn in Franklin, NC!
from Boone, United States
Submitted on 15-09-2016
Great hotel, very nice staff and clean place. Nice little town with great Mexican restaurant just 5 min from hotel. I really enjoyed my stay I would definitely recommend to anyone. The room was super comfortable and nice. Very nice outdoor pool.
from Jacksonville, Florida
Submitted on 18-09-2016
Very clean updated rooms. Hotel staff was wonderful. Hotel convenient to downtown. Wifi slow but ok for my needs. Continental breakfast was very average. All in all I would stay at this location again!
from Front Royal, Virginia
Submitted on 18-09-2016
Hotel was a bit out of the way. Made it a quiet place. Wish there had been more cereal choices. The room was very comfortable. Would stay here again it was definitely up to the Hampton standards. Friendly staff.
from liberty, United States
Submitted on 21-09-2016
This Hampton Inn far exceeded my expectations. The hotel is lovely, the staff was warm and inviting and the breakfast was really great and offered a lot of options. The hotel staff does a wonderful job keeping the rooms and common areas spotlessly clean. The beds and pilIows are super comfy as well. I would highly recommend this hotel looking for a place to stay in the area. The rates were also moderate, especially if you are a Hilton Honors member or an AARP member.
from Southern US
Submitted on 26-09-2016
Love this sweet property. I have never seen such personal and excellent customer service and I work in the hospitality field and have a degree in it. To see a GM working the front desk was amazing and she even helped with a small issue concerning my sink in my room. I enjoyed the work out facility and the complimentary breakfast was excellent.
from Jupiter, Florida
Submitted on 27-09-2016
Nice location. Close to local shopping and gem mines. Wouldn't mind staying here again. Gas stations, grocery store, drug store are nearby. Liked having refrigerator and microwave in the rrom. Ice and soda machine were down the hall.
from Oldsmar, United States
Submitted on 02-10-2016
This is not the first time I have stayed at this hotel and many of the others in the area and I can honestly say it is by far the best hotel in town. It is located high on a hill in a shopping area that includes restaurants and a super market. Close to major highway and Wal Mart, Lowes, etc.
from Knoxville, Tennessee
Submitted on 10-10-2016
As a Diamond HH member I expect a certain level of trip in Hamptons and this one really missed the mark. We stayed here based on reviews and honestly were very disappointed this trip. The room had black mold or some type of mold by the air conditioner. The air barely worked. The curtains would not block the parking lot light or the sun ( it came in through the sides) so neither of us slept at all. I heard neighbors doors constantly being slammed. So basically we paid 200.00 and we didn't sle... Read more
from Charleston
Submitted on 12-10-2016
The Hampton Inn at Franklin NC did a wonderful job of taking care of us though the hotel was full due to hurricane evacuees. The breakfast staff was overwhelmed due to the quantity but didn't skip a beat in making sure that the food was prepared.
from Lutz, Florida
Submitted on 13-10-2016
We stopped here for one night without a reservation and were able to get the last available room. The room only had a full size bed which turned out not to be a problem. The room was very comfortable and clean. It was located directly across from the elevator and next to the coke and ice machine. The room was very quiet and we never heard the elevator or the vending machines. The staff was very friendly and attentive and we will definitely stay here again.
from Bluffton, South Carolina
Submitted on 14-10-2016
Staff was extremely courteous and helpful. Room was so dark we could not see interior of the closet. Otherwise, the room was as expected from Hampton. Same comment for breakfast; staff very helpful and courteous, breakfast selections plentiful, as expected from Hampton.
from Derby, Kansas, United States
Submitted on 14-10-2016
Excellent 5 day stay. Great staff that supports the customers. Room was very clean and well maintained. Friendly and courteous staff who will be attentive to your needs. Your stay will be good if you choose this hotel for your stay in Franklin. Easy access from the highway.
Submitted on 16-10-2016
I have stayed at many Hampton Inn's. This is one of the smaller ones, but was very clean despite being a little dated. It was decorated for fall and very inviting. The staff was very welcoming and professional. We would definitely stay again.
from Naples, Florida
Submitted on 16-10-2016
This Hampton is very centrally located when visiting North Georgia and Western Carolina. Located high on a hill for a great mountain feel. Many restaurant choices nearby. Right off the highway, but no traffic noise. Comfortable beds
from Keysville, Georgia
Submitted on 17-10-2016
We were there 4 days and had wonderful service. Pool was nice. Gym was nice. Staff were helpful. Always had fresh fruit available in the common area. Free breakfast was good. BBQ Restaurant right down the hill. Shopping center within 1 mile.
from Orlando, Florida
Submitted on 24-10-2016
Staff very friendly and helpful. Room was ready and clean to perfection. Location was easy to get in and out of. Walmart was located about 2 miles away. Plenty of restaurants nearby. If I was going to Franklin, NC in future this is the hotel, hands down.
from Jersey City, New Jersey
Submitted on 25-10-2016
Stayed here for a couple of nights. It was a comfortable stay - normal for a Hampton Inn resort. Stayed the first night in a Full bed room, which was small for us. On second night we changed to a 2 Queen bed room and it was much more comfortable. Location is good, breakfast is good, staff is helpful and cheerful. No complaints about this.
from Zephyrhills, Florida
Submitted on 25-10-2016
Set up on a hill, great views!! A few restaurants close by, so very convenient to hotel. Check in was speedy, Tonya knew her job well and helped us with local sights to see. In the room, it would be very helpful if both night stands had charging stations. I like to keep my phone next to me on the stand, for my alarm and have it charging. Room was spacious, with 2 chairs, small frig and small microwave. Typical Hampton breakfast with hot and cold choices. Great choice for staying in the mountains... Read more
from Bradenton Beach, Florida
Submitted on 26-10-2016
Convienent location, friendly staff, decent accommodations. Free HBO, cookies in the afternoon and coffee or tea is available 24 hours. This was my second stay and I would stay there again. Rooms were clean.
from Clarksville, Tennessee
Submitted on 26-10-2016
We stay in this Hampton Inn every time we come to Franklin. We wouldn't stay anywhere else. Great service,clean rooms, professional staff and well knowledgeable about the surrounding area and about things going on in the area.
from Tulsa, Oklahoma
Submitted on 27-10-2016
Great stay making our weekend that much better! The Hilton family hotels never lets us down. We will definitely return to this location. I would recommend it above any in the area. Thanks Laura for your great service!
from Duluth, Georgia
Submitted on 27-10-2016
Friendly staff, very good breakfast and extremely clean. The lobby was beautifully decorated for fall. Beds were really comfy! Lots of restaurants nearby. Enjoyable stay and look forward to staying there again.
from Atlanta, Georgia
Submitted on 30-10-2016
This hotel books early for the Fall Leaf watchers. It was full last night and turning people away. Our room was quiet and comfortable. The check-in process was smooth and the night manager very helpful in getting us extra pillows. Definitely will stay here again!
from Missoula, Montana
Submitted on 07-11-2016
Once it Franklin, it took us about 1/2 hour to find the hotel. Even the locals gave us bad directions. However, we were not disappointed once we checked in. The staff was very friendly and helpful. A very nice Hampton!
from Monticello, Kentucky
Submitted on 12-11-2016
Very clean and Friendly staff. They had aGREAT breakfast probably one of the best I've had at a hotel. It was easy to find ands I would Definitely stay they're again. Just wish they would have had an indoor pool ands hot tub.
from Hattiesburg
Submitted on 13-11-2016
Great place great breakfast. Clean, nice decor. Friendly helpful staff, I am from this area and this is where I stay when we go back to visit. TVs are pretty good size in the rooms. Rates are reasonable as well.
from Clayton, United States
Submitted on 14-11-2016
I had a great time even being it was for work. It was a nice room, wonderful staff! The room was very clean and the staff called to make sure everything was perfect. Will stay here again. Thanks for a great work trip.
from Raleigh, United States
Submitted on 23-11-2016
While there were a lot of fire fighters staying at the hotel fighting the wildfires in western North Carolina, there did not seem to be any difficulties with the staff handling the coming and going. There were no delays with checking in or out. The breakfast area was kept clean as the mass of persons passed through.
from LaGrange, United States
Submitted on 23-11-2016
Very nice staff, older hotel from the outside, but in excellent condition on the inside, will stay there every time in the area. Family friendly and quite. Rooms. bathroom, and beds are in great shape You will be happy with your stay here......
Submitted on 28-11-2016
Very budget friendly, great customer service, breakfast buffet style with full breakfast choices and you can make your own waffles. Room was very nice and clean. This location - like most of the Hilton lines - allow you to choose your own room online, as well as digital checkin. Front desk staff were extremely friendly. Location was in the center of Franklin so accesible to anywhere you wanted to go within Franklin.