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Hilton Garden Inn Fayetteville Fort Bragg

Raleigh-Durham, NC, US (RDU)

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Based on 841 reviews
The Hilton Garden Inn Fayetteville / Fort Bragg hotel is located just west of historic downtown Fayetteville, North Carolina with easy access to Fort
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Hilton Garden Inn Fayetteville Fort Bragg
4025 Sycamore Dairy Road, Fayetteville, NC US 28303

The Crown Center Coliseum & Expo Center, offering numerous sports venues and meetings, is just 10 minutes away. All this makes the Hilton Garden Inn Fort Bragg hotel in Fayetteville the perfect location for your stay.The Hilton Garden Inn Fort Bragg/Fayetteville, North Carolina hotel features include:* Great American Grill (serving breakfast only)* Evening room service* 24 hour Pavilion Pantry convenience mart* Pavilion Lounge* Complimentary self-parking* Complimentary 24-hour business center* Indoor heated pool and whirlpool spa* Complimentary workout facility* Guest laundry* Two state-of-the-art meeting rooms and an executive board roomThe Hilton Garden Inn Fort Bragg hotel in Fayetteville, NC has 104 comfortable guest rooms which feature:* Complimentary high-speed Internet access* Complimentary secure printing to the 24-hour business center* Oversized work desk, ergonomic chair and desk level outlets* Two dual line speakerphones with voicemail* Refrigerator, microwave and coffee maker* Iron, ironing board and hairdryer* USA Today each weekday morningThe Hilton Garden Inn in Fayetteville, North Carolina is located in the area of Cross Creek Mall/Fort Bragg: * 5 miles from Downtown Fayetteville, North Carolina* 2 miles from Fort Bragg / Pope Air Force Base* Accessible to 401, Business 301/95 and North Carolina Interstate I-95* Accessible to the following companies: Sprint, Wal-Mart Distribution Center, Black & Decker, Cingular Wireless, Eaton Corporation, DuPont, Maidenform Inc. and Home DepotCome enjoy a taste of North Carolina hospitality and exceptional service at the Hilton Garden Inn Fayetteville/Fort Bragg hotel.***** Everything. Right Where You Need It. *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 841 reviews
from Phoenix, Arizona
Submitted on 10-05-2016
Travelling 48 weeks out of the year can make you feel like a stranger. From the minute you enter this hotel, Radji, as well as every other employee here makes it a point to ensure you feel right at home. Service industries live and die by customer service or lack thereof. Management must have a nack for identifying potential employees that have people skills. The front desk employees are the finest I have met and will go out of their way to make sure you are comfortable. Consider the Hilton Gard... Read more
from Palm Coast
Submitted on 11-05-2016
We have stayed many times over the past 6 years and always been happy with every person we meet when checking in to service staff . Room is always clean and bed comfortable. Breakfast delicious and always served with a smile.
from Kingwood, Texas
Submitted on 13-05-2016
We always enjoy our stays at the Hilton Garden Inns. Never a disappointment. The Hilton Garden Inns staff are pleasant and helpful. We enjoyed having breakfast there whenever possible. We highly recommend the Hilton Garden Inns.
Submitted on 17-05-2016
Everything is great about this hotel. From the rooms to the service. The only thing that isn't so great is the internet. But then again hotel internet isn't really that fast to begin with. The service is what separates this hotel from the rest. The people that stood out were Hahn, Radji, and Jennifer. I would definitely stay here again.
from Columbia, South Carolina
Submitted on 17-05-2016
The stay was good overall. We were issued the wrong room keys first. After returning to the customer service desk the problem was corrected. This is becoming a pattern at this hotel chain. We have small children so this is a very big inconvenience.
from Kissimmee, Florida
Submitted on 30-05-2016
I stayed at this hotel on my way back from Boston to Orlando memorial day weekend. The location was much farther away from I95 than expected and we had to drive through some less than desirable neighborhoods to get there, but we were pleased with the end result. All the ladies at the front desk were very kind and friendly. My complaint was that the carts to bring in luggage were "non standard" which is to say they weren't the same as you can find in a great many other Hilton Properties all over ... Read more
from Lakeland, Florida
Submitted on 03-06-2016
Nice stay on way to DC for Memorial Day. Clean rooms, excellent staff. Great location. Coffee and wonderful evening treats. Near good Food places. Left something at hotel. They called us and sent article to our home. Very nice!
from Pasadena, Maryland
Submitted on 05-06-2016
The staff is very welcoming and makes you feel right at home. The facility is in a nice location and they recommended a great restaurant for dinner. Would stay here again and will tell our family and friends!
from Harpers Ferry, West Virginia
Submitted on 05-06-2016
The staff here are very pleasant throughout your stay. Hanh the desk manager goes above and beyond to ensure that you have a wonderful experience. The hotel itself is nearby many different restaurants and it isn??t far from Fayetteville or Fort Bragg. The rooms are very clean, and everything is well maintained. I highly recommend staying here.
from el paso, United States
Submitted on 06-06-2016
My recent stay at the HGI in FAyettvile was outstanding the customer service at the front desk and breakfast was by far the best I have experienced I the FAyettvile area. The quality and selection on the breakfast menu captured both southern and fitness cuisines
from Charlotte, North Carolina
Submitted on 09-06-2016
A fan of this Hilton Garden Inn. Staff on all levels treated me with courtesy. Facility in good shape. Whenever going to Fayetteville, NC, this is first choice. Staff staff attentive and not hovering.
from Huntsville, Alabama
Submitted on 14-06-2016
Hahn, the Front Desk manager, Raji and even the 3rd floor housekeeping staff, all went out of their way to make my stay as pleasant as possible. Over the course of my eleven day stay I was made to feel as though I was at home. I highly recommend the HGI to anyone traveling to the Fayetteville area. If you have to be away from home you might as well be treated as family!
from Fayetteville
Submitted on 14-06-2016
Chose this hotel to stay in the night before our wedding day! Staff was friendly and made us feel welcomed! We received gift baskets in both the brides room and grooms room! Great space to get ready and fit the whole wedding party during preparations!
from United States
Submitted on 20-06-2016
My recent stay at the HGI in FAyettvile was outstanding the customer service at the front desk and breakfast was by far the best I have experienced I the FAyettvile area. The quality and selection on the breakfast menu captured both southern and fitness cuisines
from Chester, West Virginia, United States
Submitted on 23-06-2016
Such wonderful accommodating staff!! The staff are so pleasant and go above and beyond in ensuring quality service. Rooms are so clean and the hotel is near so many restaurants. The breakfast buffet is quite good and inexpensive. If you are visiting FT Bragg, I recommend the Hilton Garden Inn.
from Hillsboro, Oregon
Submitted on 30-06-2016
Stayed at the HGI while visiting on the east coast. I have stayed at other HGI properties, but this has to be one of my favorites!! The entire staff, especially Hahn, were all so accomodating and friendly. The propery was clean, quite and modern. The breakfast buffet was great and the two young ladies who were working the dining area in the morning were so polite, helpful and fun. I wish I remembered the name of the nice lady who worked the bar area and helped people with room service orders... Read more
from Seattle, Washington
Submitted on 07-07-2016
Clean rooms and courteous staff. Internet speed supports the needs of business travelers. Breakfast is excellent (for a price). The coffee was pleasantly surprising in quality. I have stayed in 5 different hotels in the area, and i have to say this is my favorite place in town.
Submitted on 12-07-2016
This place was perfect for the needs of my visit. The front desk staff was outstanding especially the manager Hanh Solo. Plus, what an awesome name! Hanh was more then willing to make sure I had everything I needed and went way above and beyond. I highly recommend this hotel for others seeking a nice, and affordable hotel in the Fort Bragg/ Fayetteville area. I will repeat.
Submitted on 12-07-2016
The staff at the Hilton Garden Inn Fayetteville is absolutely amazing, especially the outstanding young ladies at the desk, Radji, Hanh, and Rebekkah were an absolute delight friendly doesn't begin to describe them. I will definitely make it a point to stay at this hotel everytime I am in town for work or otherwise, I will also recommend it to everyone I know travelling in this area. Thank you for making my stay exquisite.
from Dumfries, Virginia
Submitted on 13-07-2016
The staff was extremely nice. Hotel was exceptional clean. The location was great as it was near plenty of shopping and great restaurants. The hotel offered an amazing breakfast selection. I will definitely return on my nect trip yo Fayetteville.
from NYC area, United States
Submitted on 13-07-2016
Most helpful and friendly staff, from the front desk, to the housekeeping and dining staff, made for a wonderful hotel stay. If you are going to be in the area, stay here!! Great rooms, lobby, breakfast, pool, and great location.
from Kingsland, United States
Submitted on 13-07-2016
This was our first time staying in a Hilton Garden Inn. The room and bath area was clean, comfortable beds, average space in room and nice breakfast. The staff was professional and courteous. We love free parking and easy access to our room
from Orangeburg, New York
Submitted on 14-07-2016
The moment we checked in we checked in we were made to feel special. We had arranged for our family and friends to stay there for our daughters wedding. They made us all feel like family our every wish was delivered upon as we asked. These people are exceptional and genuine.
from Walden, New York
Submitted on 15-07-2016
Stayed here on a dour of moment for three nights with two children. Suite was quiet, spacious and private. Parking was good in back. Centrally located to restaurants to walk to. In a very safe area that's surrounded by other hotels
from Rocky Mount, North Carolina
Submitted on 15-07-2016
Awesome location and only about a 5 minutes drive to almost any store or restaurant. Very clean and the staff were very professional and helpful with providing directions. I would totally recommend this hotel to anyone staying in the Fayetteville area.
from Lumberton, North Carolina
Submitted on 17-07-2016
Not a bad hotel, exactly what I expected from Hilton. Location right off, but not too close, too the All American Expressway. Nice bars and restaurants close by but again, not RIGHT in the parking lot, which is good. Rooms were spacious, clean, and welcoming. Bathroom was nice with marble sink top and huge tub/shower. Small kitchen area had enough to be plenty helpful.
from Laurel, Maryland
Submitted on 18-07-2016
The hotel was beautiful and very clean. The staff were very friendly. We will definely stay there again. We will recommend this hotel to family and friends. We travel a lot between MD and Florida. This will be our new halfway stop.
Submitted on 18-07-2016
I was driving to a business meeting 12 hours away, when it became evident I wouldn't be able to complete the distance that night. I called from the road to check on availability at this hotel and the clerk was extremely helpful in getting me a comfortable room. I was not going to arrive in time to order food from the restaurant, so the clerk offered to call me 15 minutes before they closed so I could put in my order and have the food ready when I arrived. It was much appreciated as I'd not eaten... Read more
from Annapolis, Maryland
Submitted on 19-07-2016
I'm a Hilton HHonors member and this is the first Hilton HHonors hotel (of 3 in the last 6 months) I've stayed at in the Fayetteville area that did not offer complimentary breakfast (I wish they would have specified "for purchase" in the hotel features on the website); it was an additional $10+ per person, per day, for breakfast. The gym was tiny (the space itself was VERY cramped with only 2 treadmills, 1 elliptical, and a cable machine). Our king bed room was spacious, however the king bed in... Read more
from Avon, North Carolina
Submitted on 20-07-2016
My family stayed here for 1 night on the way to the Outer Banks. It was slightly further from the interstate than we preferred, but the hotel was clean, and our experience was great. The breakfast buffet in the morning (not complimentary) was excellent.
from Fayetteville, United States
Submitted on 21-07-2016
The overall experience was wonderful. I work for a Hilton Property and this stay made me proud to be part of the Hilton brand. The staff was exceptional and the pool was great. The breakfast was delicious and convenient to restaurants, movies and the mall. We didn't have to travel far for anything.
from Fayetteville, North Carolina
Submitted on 22-07-2016
This is a great hotel with a great staff. Very clean with all the standard Garden Inn amenities. Definitely meets the Hilton standard. A nice location with plenty of choices to eat close by, (try the Mash House just down the road).
from Cottage Grove, Wisconsin
Submitted on 25-07-2016
Been staying here over the past 12 years while visiting son and now grandson stationed at Ft Bragg. We keep coming back to the Garden Inn as it is well kept and staff is the best. Has all the amenities including a great breakfast. Close to Ft Bragg, Downtown and countless restaurants.
from Yuma, United States
Submitted on 25-07-2016
Very clean and awesome staff, from beginning to end I stayed for almost a month. breakfast is awesome and clean waitresses are friendly. Front desk staff were awesome and friendly. Rooms are clean and the staff were friendly.
from Fayetteville, North Carolina
Submitted on 26-07-2016
Over good hotel and excellent location to shopping and restaurants the beds seemed a little to soft if I had to stay here more than 3 nights I think l would have a sore back but over all not a bad place to stay
from exton, United States
Submitted on 27-07-2016
This Hilton, like most was very new, clean and well staffed. The lobby was nice, bartender was great, food was good. This Hilton was close to everything and had some good food close by. The room was clean and ready upon my arrival, I was checked in quickly. I don't like the wifi situation in the hotel, I feel like I should not have to jump through hoops to get online. Overall the experience was great and I will return next time I am in town.
from Tallahassee, United States
Submitted on 27-07-2016
The hotel is located in a great location to shopping and food. Our room was clean and the staff was friendly. We have to return to the Fayetteville area for a project and will definitely return to this facility.
from Schönenberg-Kübelberg, Germany
Submitted on 02-08-2016
Excellent location and the staff & service never disappoints me. The personal hand written thank you note was impressive that was slipped under my door on my last night. The have a great day and towel display that the maid left daily was refreshing. The collaborative team effort was evident as they worked to ensure the guests had a memorable stay.
Submitted on 02-08-2016
We were greeted very professionally and pleasantly. Also, when we would re-enter hotel after being out and about she would ask about our son and grand children because she remembered why we were there. our son is stationed at Fort Bragg and we were there to visit them, our granddaughters and meet our newest grand. I am very upset that I did't write down her name because she made our stay extra special. The rooms were very clean and comfortable. I would recommend that anyone that has to stay in t... Read more
Submitted on 03-08-2016
I stayed here for 16 days in late July. The staff is incredible and that makes all the difference. Jenn, Hanh and all the others at the front desk are the best. Friendly, polite, courteous and warm...just want you'd want. The housekeeping does a great job and the room was clean and well stocked. The property is well kept, clean and pretty inside and out. The food is tops and the breakfasts are yummy. David, Ashley and all the other wait staff were extremely attentive, polite and sweet. I... Read more
Submitted on 03-08-2016
I only had the opportunity to stay 1 day at the Hilton Garden Inn and I wish I could have stayed more. From the time I walked into the hotel to the time I left I felt like the hotel staff did a great job of meeting my needs. The bed and pillows were excellent and the location to good places to eat is 2nd to none. I recommend this hotel.
from Fayetteville, North Carolina
Submitted on 07-08-2016
My husband and I stayed in the king bedroom suite with Jacuzzi. The Hotel was clean and had great service. The jacuzzi tub was a good size for myself and my husband. I recommend it to others. Also we enjoyed the items made from the towels and washcloths that was a small surprise.
from Womesdorf, United States
Submitted on 08-08-2016
Midway point on our family trip to Florida. Chose originally because I have had good experiences with the Hilton family of hotels. This location is no different. Excellent service and amenities. Very personable staff I will utilize this location again in the future.
from Alexandria, Virginia
Submitted on 09-08-2016
We stopped off to visit my mom for a night on a return trip home and stayed here. This stay was a first....usually we stay with my mom but given our temperature differences at night while sleeping, we decided to try a hotel. We had a king room, standard. It was clean, although some of the molding in the bathroom needs to be glued into place again. The only negative comment about cleanliness is the stain on the ottoman, which I forgot to point out to the hotel. When we return, we will stay he... Read more
from Hernando, Florida
Submitted on 12-08-2016
This was perfect!! Everything clean and ready for our arrival. Staff was friendly. We would stay here again when traveling through this area. It does take a few minutes to get to from I-95 but there are tons of restaurants and shopping nearby.
from Danvers, Massachusetts
Submitted on 20-08-2016
Had to come into town on very short notice, staff was EXTREMELY ACCOMMODATING at all times. They went above and beyond on multiple occasions. Very very clean hotel. Ended up needing to stay 5 days. The staff asked everyday how our family was doing, and even asked how my sick grandmother was doing. I will stay here every time I go into Fayetteville.
from Indianapolis, Indiana
Submitted on 25-08-2016
Breakfast made to order was very good & nice buffet. I would like the option to just get the buffet, because you get charged rather you get the made-to-order special. Wait staff was very good & were efficient. Nice small bar onsite, seats about a dozen. Hotel staff very helpful. NOT swanky digs, but comfortable beds and quiet hotel.
Submitted on 01-09-2016
My visit overall was good. I normally stay at this hotel when visiting or Embassy Suites. The issue is that water wasn't draining from the tub while showering. It was during the weekend so no maintenence personnel was available. This isn't the 1st time I've had this issue which I also reported. I hope management will take this issue seriously as it seems to be an issue with the hotel drainage system. When I travel for business or personal Hilton Garden Inn is my 1st choice.
from Fayetteville, North Carolina
Submitted on 05-09-2016
Great stay as usual. Service was great and the room was very clean. This time I did not use any of the extra facilities or eat the breakfast but it has always been very good in the past. The ladies at the front desk really know what they are doing!!
from Fayetteville, United States
Submitted on 07-09-2016
had a wonderful time . the stay was very nice , the breakfast is always good. Keep up the good work. I always have a descent stay at this location here in Fayetteville, NC. The staff if wonderful to me and mt wife
from Greenfield, Wisconsin
Submitted on 10-09-2016
We had a wonderful time during our stay. We were visiting family at Fort Bragg & the. Hote l is only a few miles from the Ft. We also took a day trip to see the ocean where some of our traveling companions had never seen the ocean!
from Maui, Hawaii
Submitted on 11-09-2016
I arrived into Fayetteville earlier than expected. I called to see if I could check in early, and was pleasantly accommodated. Upon arrival I was greeted by friendly and professional front office staff. This hotel seems new, and has complimentary coffee and lemon water 24/7. The room was clean and had a kuerig coffee maker in it. I was here for two days, and every time I entered or left the building I was greeted by friendly staff. I would stay here again in a heartbeat if ever find mysel... Read more
from Hagerstown, Maryland
Submitted on 13-09-2016
We stayed in this hotel two weekends in a row. The staff is friendly. And this hotel is clean and nice. I will definitely be staying with this hotel and there staff again. I will also recommend this hotel to my friends and family also.
from West Suffield, Connecticut
Submitted on 13-09-2016
Service was outstanding and even without a reservation, we had a very clean spacious room. We ask for extra pillows and service was quick. parking is not a issue and the area was very quiet even with many guests.
from Jacksonville, Florida
Submitted on 14-09-2016
I am writing to express how impressed I have been with my experiences at your location. I stay at Hilton properties quite a bit (12/23 business days in AUG alone) and I can say with confidence that the HGI in Fayetteville is easily my favorite location. Ms. Nguyen and her staff are particularly tuned in to the critical factors that make ??good?? into ??great??. Any issue or need I have ever had at this location has always been addressed with the highest level of professionalism and attention... Read more
from Fayetteville, United States
Submitted on 14-09-2016
I enjoyed my stay at this Hilton. Rooms are clean and spacious. Staff is friendly and helpful. The hot tub and pool are great additions and the bar tender is prompt. The location is near several restaurants and shopping.
from Pompano Beach, United States
Submitted on 15-09-2016
The Hilton Garden Inn in Fayetteville, NC is wonderful! The staff is very attentive and friendly. Having a bar & restaurant on premises is a great addition, especially when it is quality. I recommend staying here for all of your business & leisure needs while in Fayetteville.
from Greenville, North Carolina
Submitted on 18-09-2016
Excellent service & staff. Well appointed rooms with breakfast & bar. Friendly staff & welcoming accommodations. Close to mall, restaurants, shopping & hospitals. Also quite convenient to Fort Bragg only a 10 minute drive.
from Bluffton, South Carolina
Submitted on 21-09-2016
Very happy with this hotel highly recommend,from making reservations to checking in to a drink in the lounge to breakfast and check out the entire staff was great. Hotel was clean. What else could you ask former
from Newport News, Virginia
Submitted on 25-09-2016
I stay mostly at Hilton brand hotels because of being a HHonors program member....I prefer to stay at HGI if the reviews, price, and location are comparable to other Hilton brands. This HGI is about typical and normal with what I expect from HGI hotels. I used partial points and cash for the stay....and paid for breakfast at arrival. Check-in and checkout was was standard and clean....did not use any hotel facilities (office, pool, spa, etc) so cannot comment. Breakfast w... Read more
from Baltimore, Maryland
Submitted on 27-09-2016
Hotel was very clean. Staff was welcoming and friendly. Pool area was very relaxing. The room was amazing couldnt ask for a better sleep or atay. I would come back again. Wish we could have stayed longer
from baltimore, MD
Submitted on 28-09-2016
Perfect stop. Rooms have everything and are clean and bright--large mini frig, micro wave, wi-fi. Indoor large pool,exercise room, free newspaper. Has restaurant and Bar. Not a great restaurant but adequate and you can simply walk there without leaving the building. In the morning the breakfast buffet is included in price of room (for us WITH taxes and fees was $92). So imagine usual continental breakfast. Add two bowels of cut fruit-- one honeydew and one cantaloupe based. Biscuits, sausage gr... Read more
from Boyne Falls, Michigan
Submitted on 28-09-2016
Hotel was the usual quality that we expect from a Hilton property. We were comfortable and the staff was friendly and accomm sting Up to the usual Hilton experience. Staff was warm and friendly. Room was comfortable. The only thing missing was the availability of A staff to man the restaurant in the evening when we arrived.
from Centreville, Maryland
Submitted on 01-10-2016
When I travel for business I tend to migrate towards Hilton Garden inns. This was my first time staying at the Fort Bragg location. The staff is beyond friendly and the property is well maintained. I was able to check out the bar, it's a little small but served its purpose for a bar in this type of hotel. I didn't eat here so I can't comment on the food. Sydney, the bartender was very personable and professional. I even saw her handle a very rude customer quite nicely. The wine selection is horr... Read more
Submitted on 03-10-2016
Very friendly staff got in late so they let us have a 12:00 check out . The Lobby is really nice and they have breakfast for 8.00 .The room was super clean . Worth the drive off 95. Hafer says it rocks!
from Gulfport, United States
Submitted on 05-10-2016
The servers work hard but some act as if they pay for the food themselves and have the audacity to question my integrity. Besides the servers the hotel staff is actually helpful. I have stayed at this location before and had no complaints,this time i could hear a lot of noise and my amenities did not work properly at all. I expected things to be as they usually are and have a great stay and great service, this stay at this location was not the case. I was very disappointed. I did not report ... Read more
from Lakeland, Florida
Submitted on 06-10-2016
Love this Hilton Inn. Always clean, great coffee and cookie. Staff very knowledgable and helpful. Took advantage of pool and hot tub. Very relaxing. Thanks for a great job and taking good care of your guests. Julden
from Fayetteville, North Carolina
Submitted on 10-10-2016
I was absolutely blown away by how phenomenal the customer service was at this hotel! From minute one of my arrival the staff was both pleasant and extremely accommodating. The check in/out process was a breeze, and the breakfast rivals any 5 star eatery that I've ever been to. You more than get what you pay for with this hotel.
from Huntersville, North Carolina
Submitted on 10-10-2016
By far the best place to stay in Fayetteville. Located close to all major attractions. The rooms are modern and spaces. The breakfast is good and the staff helpful and willing to make your visit a pleasent one. Because of the popularity of this hotel parking can difficult but not unreasonable, the same can be said with reservations so plan ahead.
from Isle of Palms, South Carolina
Submitted on 11-10-2016
This is a very nice hotel. We ended up there after evacuating from South Carolina because of hurricane Matthew. We had a dispute over the rate of the room and they did not honor the rate that we were given.Since we had no where else to go we had no choice but to pay the other rate which was $30 more per night. The room was comfortable and clean. The lobby was large and inviting. The staff was helpful. The only other problem was when the city turned off the city water and the hotel had no water a... Read more
from Charleston, South Carolina
Submitted on 13-10-2016
The ladies at the front desk are amazing. They really went out of their way to help out. It did not matter what time of day/night it was. They were AWESOME. It is located near a lot of places to eat to, so that helped. Thank you
from Canton, Ohio
Submitted on 15-10-2016
Had to deal with a Hurricane and no running water but overall good staff was Fantastic they hadno Breakfast Buffet the second day due to no running water( not their fault) the staff went above and beyond to mitigate the disaster
from Erwin, North Carolina
Submitted on 17-10-2016
Very accommodating, clean, peaceful, excellent amenities. I would recommend this Hotel to friends, family and business associates. The staff treated us very respectfully, showed concern whether we were satisfied and comfortable.
from Hampstead, North Carolina
Submitted on 17-10-2016
The facility was clean and the room comfortable. The staff did not take control of the drunken employees of showcase restoration which made my wife very uncomfortable. These men were initially inside at the bar cussing and just being rude. When she returned to the hotel after dinner these men were outside still drunk and smoking at the doorway causing my wife to have to walk around them to get inside the building. She has never been uncomfortable at a Hilton in the past so I do hope someone... Read more
Submitted on 19-10-2016
This is a great HGI! The hotel is located in close proximity to many eateries and the mall, so you can always access what you need. The hotel itself is clean and my room was tidy and well-equipped with standard amenities. The bed was comfortable and the tv had decent channels. The gym was temperate in air with good equipment, and even though it was next to the pool, you couldn't smell the chlorine which is so annoying and stifling when working out. The restaurant & bar closed a little too e... Read more