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Holiday Inn Express Hotel & Suites Charlotte-Concord

Charlotte, NC, US (CLT)

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Based on 173 reviews
Area points of interest include University of North Carolina at Charlotte and Electrolux Corporate Headquarters.
Room & Rates

King Accessible Roll In Shower Nonsmoke

  • One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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One King Suite With Sofa Bed Nonsmoking

  • One King and One Sofa Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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XD

  • Two Double Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling.

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Two Queen Beds Nonsmoking

  • Two Queen Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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Standard Room

  • One Bed
  • Two Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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One King Leisure Nonsmoking

  • One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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One King Bed Accessible Nonsmoking

  • One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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One Room Suite 2 Queen Beds Nonsmoking

  • Two Queen Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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1 Kng Bd Suite With Whirlpool Nonsmoking

  • One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

Hide room details
Lobby

One King Bed Suite Accessible Nonsmoking

  • One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a phone with free local calling. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

TWO QUEEN BEDS NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

SUITE OTHER NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites Charlotte-Concord
7772 Gateway Lane Nw, Concord, NC US 28027

Location

Holiday Inn Express Hotel & Suites Charlotte-Concord is located in Concord, close to Concord Mills Outlet Mall, Charlotte Motor Speedway, and Verizon Wireless Amphitheatre Charlotte. 

Resort Details

Recreational amenities include an outdoor pool and a fitness facility. This hotel has a 24-hour business center and offers a meeting/conference room and audio-visual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas. The hotel serves a complimentary breakfast in the breakfast room. Guests can enjoy a complimentary manager\'s reception in the late afternoon, available Mondays, Tuesdays, Wednesdays, and Thursdays. Self parking is complimentary. Additional property amenities include laundry facilities, express check-in, and express check-out. This is a smoke-free property.

Accommodation Details

79 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Charlotte-Concord feature coffee/tea makers and complimentary weekday newspapers. Beds come with signature bedding and triple sheeting. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer speakerphones with voice mail, as well as free local calls (restrictions may apply). 32-inch LCD televisions have premium cable channels and complimentary TV Internet access. Blackout drapes/curtains, welcome amenities, and irons/ironing boards are also provided. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.


Based on 173 reviews
from
Submitted on 17-04-2016
Was there on business. The staff was great! The rooms were very clean and updated. Fantastic location! I even left something in my room and they shipped it to me. Very accommodating! Would definitely stay again and highly recommend to anyone traveling to the area! Natasha @ the front desk put in my wake up call every night! Very efficient on the front desk! Thank you again Natasha!!
from Caldwell, New Jersey
Submitted on 23-04-2016
Hotel very close to Concord Mills Mall and Charlotte Speedway. A huge choice of restaurants in the area. Reception staff were welcoming. Breakfast was the usual Holiday Inn Express fayre; nothing special, but enough to kick start your day. Our bathroom was clean but the caulking around the tub left a lot to be desired. There were comfortable easy chairs in the foyer.
from Clayton, North Carolina
Submitted on 24-04-2016
Room is nice enough although the shower is best suited for a short person and cleanliness could stand some improvement, I'm never thrilled to find hair in my shower and I'm pretty sure the towel on the floor was rehung. Worst part was getting to my room after a 12 hour day, grabbing a shower and wanting a cup of coffee. Housekeeping had never refilled he coffee which was an irritation but I just decided to call the front desk and ask them to drop some outside my door. Call on the room phone and ... Read more
from Clearwater, Florida
Submitted on 04-05-2016
Stayed here for five nights recently on business. Hotel common areas were clean. The front desk staff was friendly. My room was clean. My only complaint is that the TV's are very small for the room (32"). Breakfast was what you would expect. I would stay here again.
from Buffalo, New York
Submitted on 25-05-2016
I was flying to Concord on a one-day business trip and my flight was cancelled due to a mechanical. I wasn't able to make my connection to Concord in time, and needed to postpone my trip. When I called the Holiday Inn Express after the required cancellation time, the General Manager, Billy was very understanding and waived the room charge for that evening. That quality of customer service (and understanding) is so hard to come by these days with the busy, rush-rush of guests coming and going an... Read more
from East Providence, Rhode Island
Submitted on 26-05-2016
We spent our IHG points for 4 nights in April. The mattress sunk in the middle, and the trim in the bathroom needed repair. But the first-floor room was quiet and the breakfast staff maintained a good supply of a variety of hot and cold items for the free breakfast buffet.
from Scranton, Pennsylvania
Submitted on 29-05-2016
This is a great holiday inn express we have stayed here for quite a few years over Memorial Day week end they go out of their way to make it an enjoyable stay and any change you request if they can, very clean and comfortable rooms
from Bowling Green, Kentucky
Submitted on 31-05-2016
had an excellent stay, rooms were clean, breakfast was great, the manager Billy and his staff are the greatest, they went out of their way to make your time there very enjoyable, I would highly recommend this hotel to anyone and I give them a 10 on overall. They were very professional and customer oriented. the Taylors, B.G. kentucky
from Waltham, Massachusetts
Submitted on 14-06-2016
We had a great stay and the woman who was at the front counter was very friendly as we checked in. The locations was excellent for us and our room was up to the standards of IHG. The only down side was breakfast was very crowded and it did not keep the items refilled. If in the area again, we would definitely stay again
from
Submitted on 24-06-2016
Great staff. The hotel used to be much cleaner than it is now. The carpets are dirty and housekeeping not vacuuming the corners of the room. The beds are fairly comfortable and the location is good. Stay away from the nearby comfort suites.
from
Submitted on 15-07-2016
This is by far the smallest hotel room we've ever stayed in (including many in Europe). The room was very cramped, and over crowded with furniture. You actually had to crawl over a chair to get into and out of bed on one side. On the positive side, the hotel is clean and common areas are nicely furnished. It's also very quiet...not a lot of doors slamming or people being loud in the hallways.
from
Submitted on 27-07-2016
The room was absolutely infested with thousands if ants (seriously, not an exaggeration), crawling all over the furniture and all over me!...and if that wasn't enough, there was a nasty pair of panties left from previous occupants between the mattress and headboard that somehow went unnoticed by cleaning staff. Absolutely discusting!..am last but not least, black mold in the bathroom seeping thru the drywall and tub fixtures. The staff was nice and moved me to another room on a different floor,... Read more
from Tucson, Arizona
Submitted on 01-08-2016
We were in town to attend a concert on this particular night. Therefore, we booked this Holiday Inn due to the location. We had to leave the following morning to drive to Raleigh, NC for a business meeting. I always request the top floor at time of booking. Upon arrival we were placed on 3rd floor rather than the top floor. Promptly returned to front desk and the attendant moved us to the 4th floor. The hallway carpet is filthy! Certainly needs replacing. The rooms are small but clean. Shower no... Read more
from Charlotte, North Carolina
Submitted on 07-08-2016
I travel for work quite a bit, on this trip along I stayed at the Intercontinental Miami, and two Holiday Inns in Boca Raton, FL and Brunswick, GA; as usual with the IHG chain, great experiences, service and treatment! On this hotel though, the exact opposite, I just had the housekeeping manager walked in my room while I had the do not disturb sign at the door and bark at my kids, asking for a parent and telling them we needed to go because it was pass 11 even though our Platinum status had give... Read more
from West Chester, Pennsylvania
Submitted on 10-08-2016
This is the second time I have stayed at this hotel and plan on going back. I was in town to attend the races and it was at a great location. Saturday night the race got over late and was looking for food around 11pm. So much to choose from, the town was booming. There are even restaurants in walking distance which was also nice. The room was clean and the maid service was great at keeping everything stocked and clean. There was ample parking for guests. I stayed on the first floor and it was ... Read more
from
Submitted on 12-08-2016
We came into town for a conference that was held at the convention center. Each got separate rooms, and I decided that since we would be done early - I'd leave my things and simply get a late checkout to change prior to the 5 hour trip home. We got a call at 11:00 that my room had left all their things. Of course. I requested a late checkout and was given 12:00... I also had the DND on the door. I had personal items, and valuable items in my room. Nothing was missing... But that's really not th... Read more
from
Submitted on 17-09-2016
As before, I needed a hotel on short notice, for family visiting. Remembering how awesome Ms. Natasha was for me on November 18, 2015, this location was my first choice. This time, Ms. Kelly Kaiser was friendly and swift in helping me obtain a room. My family advised they had an excellent stay and the proximity to shopping and restaurants is a gift from God. Thank you again, Holiday Inn Express. If you have business in the Charlotte/ UNCC / PNC Amphitheater/ NASCAR Area, especially with family, ... Read more
from Wilmington, North Carolina
Submitted on 20-09-2016
You still owe me 600+ dollars refund for charging me for a room I never stayed at. The staff was rude and refused to refund my money I.ve tried several times to get my refund and even talked to the corporate headquarters
from Nashville, Tennessee
Submitted on 29-10-2016
We were in town for the funeral of our 3 month old relative. We stayed here needing to find a place on short notice. We had a pretty uneventful stay, so we thought, until we returned home to Ohio to see we were charged a smoking fee upon check-out. We were floored! When we called, we were told the room smelled strongly of "weed" and they found a blunt wrapper in the trash. First of all, we had two non-smokers and a 4 yr old with us. The only person that smoked had Black and Mild cigars and he sm... Read more
from Yorktown, Virginia
Submitted on 04-11-2016
Last minute booking resulted in a wonderful room and great experience. King suite was large, clean and comfortable. The bed was so comfortable I actually overslept! Room had a keurig, microwave and mini fridge. Large bathroom was clean and well stocked with BBW items. Front staff was friendly and helpful. A wonderful respite while on the road.
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