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Hampton Inn and Suites Concord Charlotte

Charlotte, NC, US (CLT)

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Based on 430 reviews
Recognized as one of the finest hotel in the area, Hampton Inn and Suites CLT-Speedway Blvd-Concord Mills is located at I-85 Exit 49 and directly acro
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Hampton Inn and Suites Concord Charlotte
9850 Weddington Road Extension, Concord, NC US 28027

welcome to the Hampton Inn & Suites Concord/CharlotteLove NASCAR? IROC? IRL? Legends Car racing? Karting? Whatever form of wheeled entertainment you like to follow, you'll find it near our Hampton Inn & Suites® Concord/Charlotte. From the Charlotte Motor Speedway to the NASCAR Speedpark & Family Fun Center, we're less than a mile from almost every racing destination in town. Plus, when you come to the Hampton Inn & Suites Concord/Charlotte, you'll be just a mile from the number-one shopping destination in North Carolina-the 200-plus stores of Concord Mills Mall.So bring your family to the Hampton Inn & Suites Concord/Charlotte, and get ready for a high-octane & amenitiesHere at the Hampton Inn & Suites Concord/Charlotte, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 430 reviews
from Columbia, United States
Submitted on 19-05-2016
This hotel is in an excellent location if you are looking for great food and shopping. It will really provide you with a great night's sleep. The kids in my group had an awesome time in the pool. The staff was super helpful.
Submitted on 20-05-2016
I highly recommend this hotel! Staff was very friendly and helpful. The room was super clean, the bed was comfortable and it was quite! A free bottle of water was very much appreciated. I was there on business and will stay there again!
from Morrisville, North Carolina
Submitted on 22-05-2016
This was my first time staying at the Hampton Inn & suites. The staff was beyond amazing, bubbly and very helpful. Always smiling and offering to help. The rooms are very comfortable and accommodating. The hotel is beautiful from the lobby to the breakfast area to the rooms. Will definitely stay here again when in Charlotte.
from Hopatcong, New Jersey
Submitted on 23-05-2016
Easy Quick check-in. Friendly Staff. Clean facility Clean rooms. Booked a room during my recent trip to NC to Look for homes in the area. I choose this hotel because I had stayed here with my son 4 years earlier when we did the NASCAR tour of Hall of Fame in Charlotte and trips to all the race shops in the area. Very convenient location to all.
from G-Vegas
Submitted on 24-05-2016
Clean hotel, easy check in process. Breakfast was above average with choice of hot and cold items. Only issue was when we asked for help getting on to free wifi. Front desk handed me a piece of paper and told me to call tech support. Would stay again.
from Durham, North Carolina
Submitted on 27-05-2016
Stayed there last night and it was incredible. I usually try not to stay at Hamptons because, well I won't say, but this one had the rate I was desiring to pay. The rooms were awesome, breakfast was "Oh My God" and the staff was exceptional. Ms. Mae, Dollie, Brian, and Sheila were awesome. Will be back again soon.
Submitted on 31-05-2016
This hotel was selected with a block rooms for a wedding I attended. The hotel was in a great location that was convenient to the outlets, restaurants, & close to the highway. The staff was friendly and gave us a small welcome bag when we came in that included a drink, a bag of chips, and a granola bar. The room was standard fare with a mini fridge, personal coffee maker, and small microwave. The room was clean & the bed was comfortable. They do serve a continental breakfast in the lobby. I tho... Read more
from Minneapolis, Minnesota
Submitted on 04-06-2016
The Hampton Inn was extremely well-priced vs. the other hotels in the same area--especially given that it was race weekend. I'm not extremely picky or high-maintenance, but I do expect a place to be clean, and room 301 was... with the small exception of the spotted carpet. Other than that, the staff were polite and friendly, breakfast was good, the in and out were easy, the pool was nice, the area felt totally safe, there were a bunch of great restaurants within walking distance, and it was a go... Read more
from Laurel, Maryland
Submitted on 12-06-2016
Everything was perfect except the room smelled a little musty. Would recommend exhaust fans be in bathrooms. Complimentary happy hour was a pleasant surprise and breakfast was plentiful. Would stay there if we visit Concord again.
from Hendersonville, United States
Submitted on 21-06-2016
Fantastic breakfast buffet; very inviting breakfast bar and excellent staff and service. The room was very clean and inviting. Pillows were extra-soft and helped me sleep better in a long time. Loved the interior decor in the lobby and the cleanliness. Good choices of frozen and hot snacks as I was starving and missed lunch. Couldn't ask for a better stay at this price, especially under the Hilton brand!
from Roanoke, Virginia
Submitted on 22-06-2016
We stayed here for our anniversary trip 6/17/16. It came highly rated for its breakfasts and amenities. We enjoyed our stay and when they learned it was our anniversary, they upgraded us to a suite which was fabulous! You have easy access to Concord Mills outlets and Bass Pro Shop and even the Speedway was within just a few minutes. The service at the front was really nice and helpful. They even told us about a reception that evening of BBQ sandwiches and chips. There was quite a few peop... Read more
from Friendswood, Texas
Submitted on 22-06-2016
This was an incredible room for the value. The suite was very large, clean and comfortable. Full kitchenette with large fridge was very convenient. The bathroom was a bit small but clean. The breakfast was OK but to us a clean room is more important than breakfast. We will definitely be staying here again if we stay in Charlotte again.
from Bremerton, United States
Submitted on 23-06-2016
Very nicely laid out suite (king bed one bedroom). Room was so nice the grandchildren we went to visit stayed with us instead of going home each night. They are 13 and 7 and their grandmother was thrilled that they wanted to stay there with us.
from Arlington, United States
Submitted on 28-06-2016
There were 7 of us in our main group - we stayed for 6 nights - and our boss joined us for one of these nights. The rooms were clean, the breakfast good, the location is very secure (without a lot of in and out traffic). Excellent food nearby - although some of the local eateries were not well staffed or well run. The staff of the motel handled everything well, including a request for a meeting room. We will stay here again.
from Corning, New York
Submitted on 01-07-2016
Great place to stay, the rooms were so clean and quiet. The breakfast was fantastic. Staff so kind. Pool a bit small. There wasn't a dresser? Maybe the hotels are going this way. The fidge and microwave took up that space. I was able to choose my room and check in the day before by using Hilton honors. I was very pleased.
from WS
Submitted on 02-07-2016
I was extremely pleased with both the room and the staff. The amenities were pleasantly accessible and the caliber of guest made me feel at home. I would highly recommend this location and will stay here again.
from Oxon Hill, Maryland
Submitted on 03-07-2016
The comfort of these beds are great!! Once you get in them I promise you won't get out until check out time. Very close to Concord mall also. The cleanliness of the bathroom and room was great. I would stay here again.
from Wake Forest, United States
Submitted on 05-07-2016
My family had 6 members - 4 adults, 1 child, and 1 infant. 1 room was enough, because it was big enough, very comfortable. It also had a small kitchen, so we did not have to spend our money visiting restaurants all around.
Submitted on 05-07-2016
I love this hotel! I come to Charlotte a few times a year mainly for concerts and I ALWAYS stay at this hotel! It won't break the bank to stay there, the continental breakfast is great, the staff is super friendly and available when needed, and not to mention there is an awesome bar that just opened up across the street (Hotshots)! I am a repeat customer, and will continue on. Thanks!
from Forest, Virginia
Submitted on 06-07-2016
I always stay with Hilton properties while traveling. I love the digital check in, allowing me to choose my own room. I have never felt the need to leave a mediocre review, but this property left me less than satisfied. Check in at this property was fast. I did receive the room I chose during my digital check in, which doesn't always happen. The front desk clerk was friendly. Our room was quite possibly the worst I have experienced at any Hilton property. There were so many small things that ad... Read more
from Fort Washington, United States
Submitted on 07-07-2016
Friendly, comforting, Caring and Most Accommodating as well as clean and beautiful!! Amenities are great; Delicious Food. All staff have great attitudes and always accommodating and well as caring. We enjoyed our room; we enjoyed the pool; we enjoy the way their lobby is set up for communication.
Submitted on 12-07-2016
Overall experience was great! There were a few minor details that came about, such as when we checked in, the front desk clerk informed us that there would be a reception on Monday evening from 5pm-7pm. However, there was no reception on that day. Also, they need to continue to replenish the towels for the pool. Other than that everything was pretty good. The breakfast is amazing and I thoroughly enjoyed the coffee they provide throughout the day.
from Akron, United States
Submitted on 12-07-2016
Great Breakfast and rooms. Enjoyed our stay. We had a suite. The rooms were clean and the kitchen was great. All the staff was nice and helped in every way they could. If they didn't know they found the answer.
Submitted on 17-07-2016
The hotel is nice and clean. Complimentary wifi, breakfast, pool, fitness center, business center, etc. Everything was great. Our experience at arrival could have been better. The agent held the phone to her ear the entire time she was checking us in, No warm, welcome. Water we received was not very cold but it came out of a fridge. I would also suggest better uniform attire, specifically tops that cover more skin.
from Toronto, Canada
Submitted on 18-07-2016
My husband and I stayed chose this Hampton Inn as we didn't have any reservations anywhere (heading home from Florida) and this one had rooms available - we are picking an only want to stay at Hampton Inns if we can. It was about 10 minutes off of the highway but we couldn't have been happier with this one. The service was excellent - thank you Brian! The room was comfy and clean and there are a ton of restaurants within walking distance so you can take your pick of where you want to eat.
from Forest, United States
Submitted on 18-07-2016
This hotel is convenient to several chain restaurants and the PNC Music Pavilion. Staff was friendly, room was clean and comfortable and breakfast was the Hampton Inn standard. The hotel did offer several private transportation service options to the PNC Music Pavilion in addition to the normally available taxi service; however, we opted to drive the five miles.
from Charleston, West Virginia
Submitted on 19-07-2016
Clean easy access to Interstate, close to many restaurants, friendly helpful staff, helped with directions about the area, sites to see. Managers Evening social was a good relaxing and unwinding pleasure
from Orlando, Florida
Submitted on 21-07-2016
We spent 4 nights at this property and it was such a pleasure to go down for breakfast in the morning and be greeted with a "Good Morning" from every staff member we came across... rooms were clean and fresh... excellent location for what we needed to do during the day and night.
from Orlando, Florida
Submitted on 21-07-2016
It was a pleasure to stay 4 nights at this Hampton Inn... The rooms were clean, the staff was friendly and our overall experience was great. It was such a pleasure to walk down to breakfast and be greeted by a "Good Morning" from each staff member I ran into...
from Charlotte, North Carolina
Submitted on 23-07-2016
First encounter from phone call to staring they needed a cc with no explanation. I had to ask was the hotel oversold ? Then I had to ask what they were trying to do with my credit card . Then I was told the hotel was sold out ( could have mentioned when I asked if oversold). I asked which cc they were trying to use ? It was a cc that I was in the process of using for a rental car who was reversing an incorrect amount for the deposit. I had called the hotel at 2pm to advise I would be a late c... Read more
Submitted on 26-07-2016
Comfortable room, very nice lobby area and was nice to have an evening social with food and drinks. Would stay here again. Room stayed cool and comfortable and good water pressure in the bathroom. Beds were very comfortable and the room had two comfortable chairs to sit in. The room was a tad small but was still very comfortable and was able to relax.
from Bethel, Connecticut
Submitted on 27-07-2016
Accommodations are comfortable, clean and well appointed. Breakfast is good for a continental breakfast with some hot items offered as well. It's a good choice if you are looking for something clean, comfortable and at an affordable rate.
from rock hill, United States
Submitted on 28-07-2016
enough said why us just trying to have downtime with family the more the the mandotory 200 words it makes me right the angrier i get about this pay 300 plus for a hotel and cant get half the crap right thats messed up just seems like people would care more asked cleaning people to change out the three towels we used and it became a big deal dont know if i have that many extra what the heck dint even get them to change sheet that had stain on it from when we first arrived cause we just pulled the... Read more
from Wingate, North Carolina
Submitted on 31-07-2016
Rooms are very clean, staff is polite. They offer complementary breakfast & dinner. The breakfast is mostly carbs they had maybe one form of protein, the dinner was chilli cheese dogs so I see why it's free. Not good at all. The price is from $170-250 a night so I don't expect hot dogs for dinner. They really need to upgrade their furniture but other than that. The bed sleep great and it was clean so that's what I manly look forward too.
Submitted on 01-08-2016
I have been over about a month and Dollie at the front desk has taken care of me each week I came in early to check in, except when they didnt have any rooms ready yet, but that wasn't her fault. She took care of my needs and made me feel welcomed. She is a gem and I appreciate her attentiveness.
from Smyrna, Georgia
Submitted on 05-08-2016
I stayed 2 nights and they were great. I loved the free buffet Thursday night and the breakfast buffet. The people that worked there had great attitudes, cared and were very helpful. Curb appeal was great, lobby very pleasant. The room was very comfortable and clean.
from Concord, North Carolina
Submitted on 12-08-2016
Great place to stay! Enjoyed the cleanliness, the breakfast and the staff was very helpful and friendly. Would readily stay again and recommend to others. Great location and easily accessible to the interstate.
from atlanta, United States
Submitted on 15-08-2016
Great room /great staff. Close to the Charlotte motor speedway. Front desk clerk was super friendly. I would recommend a stay here anytime. Close to several great restaurants. Plenty of lighted parking at night.
from Naples, Florida
Submitted on 01-09-2016
This was a fine inn: clean room, friendly help, wide breakfast selection (from healthy fruit to tasty eggs & sausage, muffins as well). Plenty of parking, too. Efficient check-in and check-out. We'd stay here again.
from concord nc, United States
Submitted on 01-09-2016
we loved it best beds and comforters ever the staff was amazing food was great location was fabulous and in the heart of everything cant wait to go back thankyou for all the kindness u showed my family
from Raleigh, NC
Submitted on 02-09-2016
Hampton Inn & Suites Concord / Charlotte Bathroom was nasty but all else was good and the happy hour was slack -just two boxes of cold wine and several cheap beers. The ladies pouring wine said they can't fill the cups very much. It's cheap box wine - come on!
from Vancouver, Canada
Submitted on 02-09-2016
I really enjoyed staying here for 3 nights. Loved the free breakfast and shuttle ride to within 5 mile radius. Friendly staff and also liked the evening 2 hour reception with 2 free drinks and nibbles.
Submitted on 07-09-2016
Room was very clean, hot tub in room was awesome, hotel staff was very friendly. The only thing I would change is that the room had a not so fresh smell but nothing bad. You couldn't ask for a better location. Hotel is very well kept.
from Pittsburgh, Pennsylvania
Submitted on 13-09-2016
Very friendly front desk and hotel staff. Room was quiet and clean. Complimentary breakfast food was decent. Excellent location near shopping, restaurants, and Speedway. Only negative was the slow elevator.
from Island of Hawaii, Hawaii
Submitted on 16-09-2016
If they had to live with more food on the menu that would have really helped I mean that hard boiled eggs should have been cracked I should have more food on it for lunch and for breakfast it would have to be really good
from Ellijay, United States
Submitted on 19-09-2016
Poor maintenance of facilities, and worse customer service to resolve issues. Water leaking from room above, and after two days was not resolved. Asked for a wake up call the first night... call never happened. I was late for a meeting. After complaining to management, they did comp the first night which helped my company, but did nothing for my inconvenience. The manager finally offered to add 2,500 Hilton Honors points to my account... that would not even buy a cup of coffee at a Hilton P... Read more
from Myrtle Beach
Submitted on 20-09-2016
I work in the industry, so I'm overcritical by fault. This is one of the cleanest hotel's I've stayed in. Brittny and Chris at the Front Desk were extremely helpful and friendly. They provided us with a list of restaurants in the area and those that offer delivery upon our request. The kids were excited about the pool and really enjoyed it. It was a nice size and well maintained. We went to IKEA and Concord Mills for some shopping. The following morning, we went back to Concord Mills and visite... Read more
from Atlanta, United States
Submitted on 20-09-2016
This place is great - location, service - just great place I would most def stay here again - It was right off the highway, easy on - easy off. There is plenty of eating places right there so that is very convenient.
from Conway, South Carolina
Submitted on 21-09-2016
Very nice and comfortable place to stay. Very pleasant staff. Rooms were very clean and comfortable. Location was great for us . We were in walking distance to several different restaurants and shopping.
from Charlotte, North Carolina
Submitted on 21-09-2016
The location is walking distance to a few restaurants but also provides local shuttle service. Concord Mills Mall is not far. The pool and hot tub were crystal clear and very clean. Breakfast was great with some hot items - scrambled eggs, potatoes and sausage patties. Rooms are spacious with comfortable mattresses and great pillows. Overall a great stay.
from Virginia Beach, United States
Submitted on 21-09-2016
My friends and I just spent three wonderful days at the NHRA Carolina Nationals! We stayed at the Concord Hampton Inn & Suites, a stones throw from the track...I can't say enough great things about this hotel! Rooms and baths were very clean, neat and very reasonable! Amenities galore with an awesome continental breakfast before heading to the strip every day! You can hear the cars on the's so close! Staff are incredible and very friendly! Give this place a try and I guarantee you'll ... Read more
from Tryon, North Carolina
Submitted on 24-09-2016
Older hotel, clean, with a good plentiful breakfast. The hotel theme is focused on car racing, because of the hotel location. Fitness room has only 2 pieces of equipment. There is no refrigerator or microwave in room. I assume this is the better of area hotels. We are here for a wedding, and was considered the best of what is available.
from Brevard
Submitted on 27-09-2016
Excellent service will definitely stay here again love the hotel the only issue at all really not a problem elevator was slow This hotel is very convenient to concord mills mall and Charlotte motor speedway
from Fort Wayne, United States
Submitted on 27-09-2016
Outstanding staff all around. Cleaning staff was very attentive and food service was a great quality and quantity. The fitness room could have had some free weights but overall was very clean. Will stay here next rip
from Surfside Beach, South Carolina
Submitted on 30-09-2016
Garbage bags in hallway near elevators for 2 days. Dirty carpet in common areas. Really loud A/C system in the hallways. Front desk staff more devoted to their cell phones than engaging with guests. Mildew odor throughout. Old, outdated in need of a complete makeover. I had to be moved because of a water leak from outside, and no one told me--or emailed me, I found out when I went to room and there were industrial dryers and a dehumidifier blowing away. Could have been texted or emailed d... Read more
Submitted on 02-10-2016
It was nice to get a room for a great rate that was worth the price. Very comfortable bed and great room layout. The hot tub in the room is a definite plus as well as having a full kitchen. My only issue is that the vending machines are marked incorrectly when you get off the elevator on the third floor but that's a very minor issue they point the left however they're actually to the right. I would definitely stay here again with my wife.
from Salt Lake City, Utah
Submitted on 11-10-2016
We were in town to watch NASCAR. The place was packed do to hurricane Matthews. The staff seamed to have no problem serving all and keeping smiles on their facesā?¦Great Job! I hope to be able to visit again!
from Orlando, Florida
Submitted on 12-10-2016
Night front desk staff was not helpful in assisting with regularly scheduled transportation to the airport. I was told that the shuttle only runs once an hour. Which is not correct. When I followed up in the morning with morning staff I was told it ran more frequently, as I knew it was, and was able to schedule the correct time. The same night employee then tried to tell the morning staff I could not take that van because it was only supposed to be once an hour (when it's not). Thanks for going ... Read more
Submitted on 13-10-2016
The service was great. The Lady handling breakfast and snacks was extremely nice and waited on us hand and foot. It was worth staying at the hotel due to her. She was great. The rooms could use some updating. Beds were comfy but bathrooms not to great. Very close to the Charlotte Motor Speedway, easy to access everything. Close to town also.
from Concord
Submitted on 17-10-2016
This place was extremely clean, employees were friendly, helpful and a pleasure to deal with! Highly recommend staying here!! The pool was very enjoyable and very clean. the breakfast was very good and area was well kept.
from Chesapeake, Virginia
Submitted on 18-10-2016
My family stays here every time we come to Charlotte because we have family in Charlotte and Concord. I have never been disappointed. The staff is great and very helpful. Shout out to Ms. Becky! "You rock!"
Submitted on 18-10-2016
Very clean hotel! The staff were very friendly and helpful! Greeted us as soon as we walked in. I love the location, right in the middle of everything. Concord mills mall is right across the street. Tons of restaurants around the hotel and within walking distance.
from Staunton, Virginia
Submitted on 18-10-2016
Stayed for a girls weekend for Dixie Chicks Concert. Nice hotel. Clean room. Comfortable beds. Excellent front desk service. Shuttles available to concert. Great location to PNC pavilion and lots of shopping nearby. No complaints.
from Lumberton, United States
Submitted on 18-10-2016
this is by far the best Hampton I've ever visited. The most attraxtive rooms and friendly staff. Exceptionally clean and quite. The beds were quite comfortable, location is excellent too. located near a variety of great restaurants and shopping.
from Johnson City, Tennessee
Submitted on 22-10-2016
Nice hotel, great location, full breakfast with anything you could want. Only drawback was the bed. Not the great bed I am used to seeing in a Hampton Inn. I would stay here again though. Internet service could be a little faster.
from Pittsburgh, United States
Submitted on 22-10-2016
My family was traveling through the area on our way to Alabama. I had requested extra towels and a rollaway bed when I made my reservation online. Upon arrival, all the requests were fulfilled, which is very unusual. The kitchen staff were very friendly during the complimentary dinner and breakfast the following day. The desk staff was very helpful on directing us on which route is recommended to our next destination to avoid morning rush hour traffic. My family was very pleased with our st... Read more
from Micco, United States
Submitted on 24-10-2016
I was very satisfied with this hotel. It is only a short ways away from the Great Wolf Lodge where the meetings are held. The room was nice and clean. The bed comfortable (although could do a little better with the pillows). Microwave and refrigerator, desk, internet, comfortable chair to relax in. Complimentary Breakfast is good in the morning and on Thursday evening a complimentary lite dinner with beer and wine
from Hamilton Square, New Jersey
Submitted on 01-11-2016
Race weekend at Dirt track. Decent experience, but had some issues with room repair and accessories for kitchen room. Did not recieve housekeeping on last day, even though they only knocked once early on and never returned. Breakfast was ok, but ran out of food (hotel was sold out), and took a very long time to replenish.
from Wake Forest, North Carolina
Submitted on 02-11-2016
Quick stay at Hampton Inn. We found the hotel to be a nice clean, basic, safe place to stay. We arrived a little early and they were able to let us in our room a earlier than regular check in time. The staff was super friendly. The breakfast buffet included bacon, eggs, breads, yogurt, cereal, juice etc. The breakfast attendant kept the area very neat and well stocked. It's convenient to the interstate and lots of restaurants and shopping close. Apparently they are going through some renovations... Read more
from New Jersey
Submitted on 09-11-2016
Stayed at the Hampton Inn in Concord, NC for a week on business. The rooms were standard with the usual amenities. The included breakfast was choices of hot food, cereal, fruit, yogurt, juices and coffee. There was definitely enough variety for everyone. The only down side was the hot food was sometimes not very hot. The front desk people were always very friendly. A very important plus - coffee was available all the time! The rooms do have a placard saying if you want to reuse your towel... Read more
Submitted on 09-11-2016
Very clean hotel. Location is great. Staff is wonderful. Was upgraded to a suite. Plenty of room. The cocktail and hot dog hour was a surprise. I have never known Hampton Inn to have the Manager's Hour. The kids enjoyed and so did the adults.
from Massachusetts
Submitted on 10-11-2016
I stayed at the Hampton Inn for 5 nights in November 2016. The room was clean but my only complaint is the bathroom needed updating and maintenance as the caulk between the tub and tile was missing creating a risk of mold. The lobby area was updated and the breakfast area is nice. The hotel offers free breakfast with hot and cold breakfast options plus happy hour daily from 5pm to 7pm offering two free beers per guest or two free glasses of wine per guest with appetizers. The hotel is surrounded... Read more
from Irvine
Submitted on 14-11-2016
The room was clean and the beds nice. The food was not very good, average. The biggest issue I had was the hotel lights blasting into my room. It made it hard to sleep. Breakfast was ok and the food sufficient. The quality was not very good. Wish they had better quality.
from Buena Vista, Virginia
Submitted on 15-11-2016
Check in was great. Breakfast is a huge bonus. Location close to restaurants and Concord Mills outlet malls. Housekeeping was a little disappointingredients. Bed comfort could be a little better. Overall good experience.
from Concord, NC, United States
Submitted on 21-11-2016
We arrived late on a Friday night, but the check in process went smoothly and quickly. The room was very clean and the linens were cozy and warm. All staff were friendly and helpful (although we didn't have any problems to address with them). This hotel was very, very close to Concord Mills (the mall) which made it easy for us to do some Christmas shopping while in the area.
from Johnson City, Tennessee
Submitted on 22-11-2016
The hotel was very convenient for my business trip. The 2 free beers for happy hour was pretty nice as well. The breakfast was very nice, and the wait staff were very friendly. The coffee station helped get me through my trip.
from Columbia, South Carolina
Submitted on 27-11-2016
Everything was great except they had pillows that were too soft to sleep on. Bed was awesome!!! We asked for a room after 12:am and left at 5:30 am - but had to pay full prIce. I was fine with that but would be nice to be a little cheaper since we were only there for such a short time period.
from Columbia, South Carolina
Submitted on 27-11-2016
My husband and I love to getaway 3-4 times a year. When we do, it's always Hampton Inn. This one was very nice and clean inside and out. The front desk staff was friendly and helpful. Brigitte, in the dining area, was very friendly and engaging. We really enjoyed our stay and will be back again next year!
from Conway, South Carolina
Submitted on 29-11-2016
Rooms were clean, location was good but service was not up to par compared to the Hampton Inns I have stayed at before. Tables at breakfast was right in front of a busy door and it was very cold every time the door opened.
from Atlanta
Submitted on 02-12-2016
We stayed during Thanksgiving and even though it was a skeleton crew but everything was really nice. Breakfast was great and staff was very friendly. Rooms were very clean. The gym was ok..needs to add more equipment.
Submitted on 04-12-2016
My overall impression with the hotel was that I am glad this wasn't my first Hampton Inn experience....or it would have been my last. The hotel staff was amazing, helpful and professional. The hotel itself was dark, damp and dated. I believe that Hilton needs to give serious consideration to renovating this place so that it is a better representation of the brand.
from Vansant
Submitted on 05-12-2016
Great location! Safe, clean and nice. Multiple stays here and have never had a problem. Close to Concord Mills Mall. Staff is friendly and they have a happy hour! I will be staying here again next time I'm in Charlotte.