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Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa

Charlotte, NC, US (CLT)

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Based on 1149 reviews
The hotel is conveniently located off I-85 at Speedway Boulevard with easy access to both the city of Charlotte and Concord s Historic Downtown.
Room & Rates
1 King Executive Hospitality Suite Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 1

1 King Executive Hospitality Suite Non Smoking

  • one king bed
  • connects to king room
  • complimentary Wi-Fi
  • conference table for 6
  • wet bar
  • half bath
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
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1 King Bed Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 2

1 King Bed Non Smoking

  • one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King w/Balcony Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 3

1 King w/Balcony Non Smoking

  • one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • balcony
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
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2 Double 1 King Suite Mobility/Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 4

2 Double 1 King Suite Mobility/Hearing Accessible Tub Non Smoking

  • two double beds and one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • two bedrooms
  • visual alerts
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
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2 Double 1 King Suite Mobility/Hearing Accessible Roll-In Shower - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 5

2 Double 1 King Suite Mobility/Hearing Accessible Roll-In Shower

  • two double beds and one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
  • two bedrooms
  • visual alerts
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Premium Suite 2 Double Beds Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 6

Premium Suite 2 Double Beds Non Smoking

  • two double beds
  • 24-hour refreshment center access
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
Corner Premium Suite 2 Double Beds Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 7

Corner Premium Suite 2 Double Beds Non Smoking

  • two double beds
  • complimentary Wi-Fi
  • 24-hour refreshment center access
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
2 Double 1 Bedroom Suite Mobility Accessible Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 8

2 Double 1 Bedroom Suite Mobility Accessible Tub Non Smoking

  • two double beds
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
2 Double 1 Bedroom Suite Mobility/Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 9

2 Double 1 Bedroom Suite Mobility/Hearing Accessible Tub Non Smoking

  • two double beds
  • visual alerts
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
2 Double 1 Bedroom Suite Hearing Accessible Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 10

2 Double 1 Bedroom Suite Hearing Accessible Non Smoking

  • two double beds
  • visual alerts
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King/2 Doubles Premium Suite Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 11

1 King/2 Doubles Premium Suite Non Smoking

  • one king bed and two double beds
  • two bedrooms and one bath
  • complimentary Wi-Fi
  • 24-hour refreshment center access
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
Premium Suite 1 King Bed Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 12

Premium Suite 1 King Bed Non Smoking

  • one king bed
  • complimentary Wi-Fi
  • 24-hour refreshment center access
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King Premium Suite Mobility/Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 13

1 King Premium Suite Mobility/Hearing Accessible Tub Non Smoking

  • one king bed
  • complimentary Wi-Fi
  • visual alerts
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King 1 Bedroom Mobility Accessible w/Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 14

1 King 1 Bedroom Mobility Accessible w/Tub Non Smoking

  • one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King Suite Mobility/Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 15

1 King Suite Mobility/Hearing Accessible Tub Non Smoking

  • one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King Suite Mobility/Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 16

1 King Suite Mobility/Hearing Accessible Tub Non Smoking

  • one king bed
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King 1 Bedroom Suite Hearing Accessible Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 17

1 King 1 Bedroom Suite Hearing Accessible Non Smoking

  • one king bed
  • visual alerts
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
2 Double Beds Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 18

2 Double Beds Non Smoking

  • two double beds
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
Corner Suite 2 Double Beds Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 19

Corner Suite 2 Double Beds Non Smoking

  • two double beds
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
2 Bedroom/2 Bath President Suite Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 20

2 Bedroom/2 Bath President Suite Non Smoking

  • one king bed and two double beds
  • two bedrooms and two baths
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
1 King/2 Double Beds 2 Bedrooms 1 Bath Non Smoking - Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa - 21

1 King/2 Double Beds 2 Bedrooms 1 Bath Non Smoking

  • one king bed and two double beds
  • complimentary Wi-Fi
  • two bedroom and one bath
  • separate sitting area w/sofa bed
  • complimentary cooked-to-order full hot breakfast and evening reception featuring drinks and light snacks
  • kitchenette includes microwave, mini-fridge and coffee/tea maker
  • flat screen TV w/premium channels and pay per view
  • telephone w/dataport and voicemail
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • iron/ironing board, in-room safe and hair dryer
Hide room details
Embassy Suites by Hilton Charlotte - Concord Golf Resort and Spa
5400 John Q. Hammons Drive NW, Concord, NC US 28027

Stay at our hotel when you have business to conduct in the Charlotte area, and enjoy easy access to the Concord Convention Center and local business and corporations, such as:* Wachovia* TIAA Cref* IBM* Philip Morris* Sysco* Hendrick Motorsports* UNC CharlotteGuests of our Charlotte hotel will also find numerous ways to make the best of their leisure time in North Carolina. When you stay at our Golf Resort and Spa, you'll find a whole host of other entertainments and attractions nearby, including:* Charlotte Museum of History* Discovery Place* Hendrick Motorsports Museum* Charlotte Motor Speedway* Paramount Carowinds Theme Park* US National Whitewater CenterBoasting over 42,000 square feet of thoughtfully designed flexible meeting space in our convention center - including a 28,800 square-foot ballroom - you'll find that our Charlotte hotel is a fantastic choice for special events and business meetings. Additionally, corporate travelers will find a carefully chosen selection of business facilities offered by our hotel, including:* Hotel business center* High-speed wireless Internet access* Video conferencing* Business phone service* In-hotel meeting roomsJoin us at our exquisitely designed Embassy Suites Charlotte-Concord hotel and choose from 308 spacious guest suites - all featuring a range of amenities designed to make you feel at home, including:* Two phones with voicemail and data-ports* Two high-definition TVs* Microwave, refrigerator, wet bar and coffee maker* Iron, ironing board and hairdryer* High-speed wireless Internet accessStaying at our Charlotte hotel is a wonderfully relaxing experience, from our full service day spa and refreshing Caffeina's Marketplace to our vibrant hotel atrium, our hotel offers numerous ways for you to unwind in style after a busy day of Charlotte sight-seeing. Make the most of hotel-wide amenities, such as:* Hotel pool and whirlpool* Local area transportation* Walking and cycling track* In-hotel fitness roomFurthermore, guests will find a plethora of dining opportunities at our Charlotte hotel, from our complimentary cooked-to-order breakfast served every morning to the excellent menu of our hotel Restaurant, the Rocky River Grill. Whatever you desire from a trip to the Charlotte area, you're sure to find it at our Embassy Suites Charlotte-Concord hotel hotel.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1149 reviews
from Sanibel Island, Florida
Submitted on 18-05-2016
Excellent location friendly staff the rooms were large comfortable and quiet. Both the welcome reception and breakfast. Another big plus is the shuttle service to local restaurants. Easy access to the interstate
from
Submitted on 19-05-2016
I had a wonderful stay at this hotel. The front desk staff were very friendly and helpful. Check-in and checkout was quick! The breakfast buffet is simply wonderful. My cousin-worker ate omettes everyday and he said they were fantastic. I especially liked the fact that the cut fruit was fresh everyday. The rooms were quiet and spacious. Basic workout facilities. The only complaint I have is the premium 24-hr refreshment center. I paid for an upgrade in order to get access to the center. The ma... Read more
from Concord, United States
Submitted on 19-05-2016
This is a very nice hotel and good location. The food was great. The room I had was spacious, nice, clean. The staff is very courteous and professional. Lots of restaurants close by with good variety if you'd rather eat out. Concord Mills and lots of other shopping options close by as well.
from Vonore, Tennessee
Submitted on 20-05-2016
The suite had a very foul body order smell to it. I got some room spray to possibly fix but it actually got worse! We had to move rooms. Pool ok, strong chlorine, pool cues sticks and table worn but they are removing the room anyways and putting in a meeting room. What a shame. It was close to restaurants and the race track. Had two flat screen TV but only one remote. Breakfast OK nothing special. Coffee luke warm at best. Not one Hiltons best places. Golf resort and spa??
from Emerald Isle, North Carolina
Submitted on 21-05-2016
We stayed here just for one night , and it was flawless . Our room was spotless and even had a balcony . Breakfast buffet was perfect , employees were very kind and hospitable. It's within walking distance to restaurants and the speedway . We will be back !!
from Wilmington, North Carolina
Submitted on 02-06-2016
Highly recommended due to the outstanding staff and comfortable rooms. Definitely my go to whenever I'm in town be it business or pleasure! The complimentary breakfast was amazing and the staff was second to none!
from Yadkinville
Submitted on 02-06-2016
The hotel was gorgeous, and the amenities were great! The evening reception was a welcome surprise, and I enjoyed a great spa experience prior to dinner. The staff was very friendly and room service was delivered in a timely, as requested, fashion. All-in-all a great experience. I wouldn't hesitate to stay again, and would definitely recommend to friends/family.
from Danville
Submitted on 03-06-2016
The staff was very helpful and polite. The "vending" machines need the button pad replaced. It was very frustrating as it barely worked. The room was well furnished and very clean, the beds were comfortable and the noise level was non-existent. The two free nightly drinks were an added bonus. However, the hot food on the free breakfast buffet lacks flavor and seasoning. Lots of salt, pepper and ketchup didn't even help. Overall, a pleasant place to stay.
from Milford, Michigan
Submitted on 04-06-2016
My husband & myself stayed here to go to Nascar Race. We walked to the track. A couple of miles but not bad. This hotel is very nice and quiet. Loved the breakfast every day. Definitely would recommend this hotel and cant wait to go back.
from Williamsburg, VA, United States
Submitted on 04-06-2016
We stayed here for a family funeral in Charlotte. They allow our pet and provide excellent facility, free full breakfast, evening reception and wifi as part of the Hilton Honors program. We consistently enjoy this hotel for our trips to Charlotte.
from Ellijay, Georgia
Submitted on 18-06-2016
Love this hotel! First of all, the room was so great. There were three of us, and we stayed in a two room suite. The living room included a sleeper sofa and it's own TV. It was super clean, comfortable and had plenty of room. The bathroom was roomy. Each morning, there is a cooked to order breakfast, included with your room. Each evening is a manager's reception included with the room, also. This includes snacks and drinks, alcohol included. One of our favorite hotels we've ever stayed in. Come... Read more
from Sydney
Submitted on 18-06-2016
Stayed here for 3 nights during the Nascar Coca Cola 600. The location was convenient as we could walk to the track (20 mins) and easily drive to Walmart, Concord Mills Outlets and restaurants. The hotel is probably getting dated now but the room was clean, the breakfast area well serviced and the car park is free. There are a few hotels grouped together and I would compare others in the area to ensure value for money.
from Clover, South Carolina
Submitted on 19-06-2016
Beautiful hotel, staff were wonderful and so helpful. The only problem we found was when we booked our stay there were no more King beds so we had to take double beds which were to small for us so we slept separate. That was not fun. But I will stay again hopefully in a king size bed next time.
from Goldsboro, United States
Submitted on 21-06-2016
The staff was pleasant. The rooms were clean and comfortable. The hotel has a quick check in and out time. I love the spacious room and hospitality of all the staff. The breakfast food was awesome. The hotel is in a good location and has easy access to a lot of shopping and restaurants.
from Powder Springs, Georgia
Submitted on 22-06-2016
One of my favorite Embassy Suites to stay. Front desk staff extremely friendly and accommodating. The food was good. They need to change brands on the breakfast grits.ugh! Too small/very skimpy portions at the banquet dinner.
from Tampa, Florida
Submitted on 27-06-2016
I love Embassy Suites and this location did not let me down. It is close to alot of food and an outlet mall. The golf course if not exactly on the property as I though but it is close. The only complaint I have is the restaurant that is located on site. I ordered several items form there specifically wings and the food was not good. The price is not worth the taste and quality of food. Concord is about 20 minutes from Charlotte which was fine. Also if you like to attend the managers reception, t... Read more
from Ocean Isle Beach, United States
Submitted on 28-06-2016
We got in late on a Saturday night and the hotel was immaculate and smelled great! Whitney checked me in and was extremely helpful and gracious. Breakfast the next morning was delicious and I'm going back in two weeks!
from Park City UT
Submitted on 30-06-2016
This is my first time staying at this property. It is very clean and the staff are excellent. The breakfast is served buffet style unless you need an omlet or cooked to order breakfast. The pros to this approach is you do not have to wait on a long line to get french toast and bacon, the cons are that everything seems a little "soggy" take that to mean not as fresh. The happy hour limits you to two drinks due to North Carolina law.
from Wilmington, North Carolina
Submitted on 01-07-2016
This was a quick stay and great choice for our family. This hotel lived up to the quality of the Embassy Suites name. The children loved the pool. Next time our stay will be much longer. Wonderful experience
from Battleboro, North Carolina
Submitted on 01-07-2016
This was an overnite business trip but the hotel made it feel like a getaway. The King bed was soft and fluffy. As were the towels! The suite was spacious and clean. We had a few beers during the "happy" hour out on the patio. Then we just opted to go to the room and relax. We ordered room service and the Delmonico steak was done perfectly! And we were given an excellent suggestion from our "server" when our 1st appetizer choice was sold out. Creme brulee not half bad! Yes, I would stay here ... Read more
from Apex, NC, United States
Submitted on 03-07-2016
Amenities and Staff Far exceeded expectations. In general I am eager to get home from a hotel stay...I could have extended my staycation a week and been thrilled! Do not hesitate to book this hotel for personal and business needs!
from Virginia
Submitted on 04-07-2016
The hotel was easy to find on the interstate. It is extremely close to Concord Mills, Charlotte Speedway, restaurants, and gas stations. The entire area appears relatively new and very well maintained. We felt safe, and I did not fear anyone tampering with my car at night. The breakfast served at Embassy Suites is always amazing. We love it!
from Mobile, Alabama
Submitted on 05-07-2016
The hotel experience at Embassy Suites allows you the opportunity to prepresent your day with a choice of a hot or cold complimentary breakfast and wind down at the end of the day with a two hour complimentary cocktail reception. This hotel is in a safe location with easy access to the Metro. Would definitely stay here again.
from Wilson, North Carolina
Submitted on 08-07-2016
Always stay at this hotel each time we visit Charlotte. Great as always. Only negative thing was I am an honors member and didn't stay on the higher floors as I always do and I never had to request it before...it was always a given. Breakfast was great as usual with the exception of the bread being stale and that was even after it was toasted and the soda machine was broken even trying to get water as it sprayed all over my hands and arm. All minor issues and didn't cause a problem with my stay ... Read more
from Hyattsville, United States
Submitted on 08-07-2016
The hotel is great and so are the employees. The complimentary full breakfast and evening reception makes it a much better value than other hotels with a similar price. It has the features to appeal to everyone.
from Summerville, United States
Submitted on 08-07-2016
I always stay here when I see a show at the PNC Music Pavillion. It's a nice place but it's not comparable enough to the surrounding hotels, too pricey. Sure you get a couple free drinks and the breakfast is above average, but I'd rather save money on the room rate and have a good but average breakfast so I'll go across the street to Courtyard next time.
from Concord, United States
Submitted on 09-07-2016
Embassy Suites Concord is a fantastic hotel with very helpful, friendly staff. I would highly recommend staying there for any type of trip. The bar/restaurant area was great, with good food and great staff. The guest services staff assisted us with reserving a shuttle to the concert we were attending and the rooms, as always were clean, spacious and comfortable.
from Washington, DC, United States
Submitted on 09-07-2016
We met our family here as a mid-point to gather and enjoy the surrounding area. We were able to visit local attractions and visit nearby family as well. It was a great location and we had a great time and the kids want to have a repeat next year!
from Charlotte, North Carolina
Submitted on 11-07-2016
Breakfast wasn't good at all... Room service was slow & when received i received it , it was COLD also my Phone didn't work well some buttons didn't work on it. But besides that I loved the hotel it was beautiful
from Concord, United States
Submitted on 14-07-2016
Let me just say I have work in the hotel industry for 18 years. It was no where near a resort setting but it's in a great location. The entrance and elevator could used some cleaning. (Have your houseman make rounds in your public space) They were having 3 reunions, so the hotel was sold out. It was quite busy. The room was very clean! I'm a AAA certified inspector, so I inspected the room properly. Very Clean! The Bar was awesome as well. Overall a great stay. Nice hot breakfast too.
from North Carolina
Submitted on 15-07-2016
We live 30 minutes away but used my Hilton points for a night away. Cecelia upgraded our room from 2 double beds to a 2 bedroom suite with a king, 2 doubles and a living room. They gave us 2 bags of candy bars and chips and they gave us free movie rental and free Starbucks coffee gift card. All to make this night with my teenagers a blast!!
from Brunswick, Georgia
Submitted on 17-07-2016
Enjoyed everything about this hotel clean room comfortable bed friendly staff just try not to be there when they are having a event the people that was having the event was loud and rude but other than that love embassy suites
from Fort Worth, Texas, United States
Submitted on 17-07-2016
this was a company function so the location was reserved by the company. I was excited because I had used the Embassy Suites at DFW for my 40th class reunion and it was an overall marvelous experience. When I checked into my room it smelled like a dirty ashtray. I should have requested a different room at once. I didn't I was tired and wanted to get unpacked. Thought maybe it was just me. My coworker had a similar problem with his room smelling like mold. He requested a change. Fitness C... Read more
from Peachtree City, Georgia
Submitted on 18-07-2016
We had several families stay here for a family party. They were so wonderful about letting us use the patio and lobby for gatherings. Everyone was pleasant, warm, and helpful. Rooms were great. They are pet-friendly. We greatly enjoyed our stay here. (Good Breakfast) --
from Greenville, SC
Submitted on 20-07-2016
I have stayed at this hotel on two different occasions and both were great stays. The staff was very friendly, the rooms were large and accommodating, and the breakfast was great just like you expect from an Embassy Suites. You can't go wrong staying here.
from Hampton, Virginia
Submitted on 20-07-2016
Some of the staff are great with customer service, however some are not. Also they don't do the best with cleaning the walls or the vents. The size and amenities of the hotel were amazing and I can say it it was a very beautiful hotel
from Blytheville, United States
Submitted on 21-07-2016
Accommodations were very good. There were several family events going on and parents were not controlling their children; running loudly in hall. Elevator was often wet from swimmers. Food was very good. Didn't receive the complimentary water that we were told was in our refrigerator. Couldn't ever get a wheelchair when needed. was told they had two, which were in use, however I never saw anyone in a hotel wheelchair.
from United States
Submitted on 22-07-2016
Great location. Shuttle service offerd within a 3 mile radius was a great help . Breakfast was good but not enough employees. Our family reunion banquet was cagtered here and the food was excellent!!!
from Angier, North Carolina
Submitted on 23-07-2016
We went to Charlotte for a concert and mini get-away. The hotel was so clean, comfortable and had a nice golf course, spa and restaurant. The employees were great. GREAT location! We loved it. Hilton never disappoints!
from
Submitted on 23-07-2016
This ES is located next to Charlotte Motor Speedway, Hendrick Motorsports, Concord Mills, Bass Pro, and numerous great restaurants. The ES staff made us feel welcome at check in. The room was great as always and the breakfast was excellent. They offer a managers social every week day at 5:00 PM. On our next trip we will take advantage of the Rocky River golf course. During this trip we toured the NASCAR Hall Of Fame & the Billy Graham Library.
from Holly Springs, North Carolina
Submitted on 25-07-2016
Beautiful, Modern, hotel with Atrium. They offer the standard Embassy Suites amenities, like the Managers Reception, and Cooked to order Breakfast. Good beds and sleep quality, except for the fold out. The location is convenient to major roads, Concord Mills, and Charlotte Motor Speedway. I do have a few concerns about the service. The hotel has a Convention Center attached, and parking is a bit hectic. The number of handicapped spaces near the actual hotel is WOEFULLY inadequate. I was told the... Read more
from Bells, Tennessee
Submitted on 26-07-2016
This was the best Embassy Suites experience EVER!!! The staff on every corner was exceptional! I would definitely recommend this hotel for any type of business meetings you might have becausebtheybare well equipped to handle it all!
from Hendersonville, North Carolina
Submitted on 26-07-2016
Beautiful hotel in a convenient Concord location. Close to Concord Mills, the speedway, several chain restaurants, and not a bad drive to downtown Charlotte. Breakfast was great with lots of variety. Evening reception was good. My only complaint is that there was some negativity shown by staff regarding my having booked through a third party. If hotels are going to treat those customers differently, they shouldn't utilize the third party service, in my opinion.
from California
Submitted on 26-07-2016
Great hotel as always. Embassy is my #1 hotel to stay because of the many free amenities, so I like to compare the hotels in different states. The employees were very courteous, helpful, and went out of their way to make sure that my stay was a pleasant one. I was disappointed that the inside store closed by 9pm, and my pool key didn't work, but the employees were quick to assistance and offer options.
from Charleston, sc
Submitted on 27-07-2016
Visited for two consecutive nights of concerts. The location was perfect, Uber drivers were readily available and friendly, the hotel amenities were many...breakfast, evening reception, spa, pool, restaurant, coffee shop. Clean, generous rooms.
from Pittsburgh
Submitted on 28-07-2016
Service is top notch at this hotel! I was there for a conference and every employee I encountered was friendly, polite, welcoming and helpful. The room was large, clean and very comfortable. Great stay - I highly recommend this property!
from Maryland
Submitted on 30-07-2016
Spent the night after apartment shopping in Charlotte, NC. What can I say, Embassy Suites Concord lived up to the Hilton name. Lee at the front desk checked us in smoothly and breakfast in the morning was excellent! Even though they had 3 or 4 large family reunions going on the accommodations were still great! They were prepared! Great place! Great area!
from Raleigh, North Carolina
Submitted on 30-07-2016
OVERALL Very Nice As a former "Road Warrior" with over 30 years on the road, and over 10,000 hotel stays, I really appreciate a nice hotel and/or resort, and The Embassy Suites at Concord is a very nice property. But, you will pay $$$ for the right to stay at such a nice hotel/resort, almost $200 for a Tuesday night Location Great location. There is everything you need in the area, really on the main road. There a numerous restaurants, gas, etc, even a mall across the highway. PNC Music Pa... Read more
from Charlotte, North Carolina
Submitted on 01-08-2016
Stayed at hotel as an in-town vacation to celebrate our anniversary. Selected this property because I booked a couples massage at Spa Botanica. We are very familiar with the hotel since we live in Charlotte and Concord Mills Mall is one of our recreational stops. It was, however, our first time visiting the hotel. I am a Hilton Rewards member, so the online reservation and check-in process once we arrived were both efficient. Lobby is very nice and staff was professional and friendly. Our s... Read more
from Doyline, Louisiana, United States
Submitted on 02-08-2016
My husband and I are Hilton Honors members so we were on 10th floor of the hotel. It was a suite which was great. My husband was attending a conference and working from the room at night. I was working from the room during the day and ordered room service for evening meals. The food arrived at or before the time I was given. The server was wonderful. One night I had a petite cut filet minon. It was done perfectly. The temperature of the food every time was perfect. They even put tiny salt and pe... Read more
from
Submitted on 02-08-2016
This hotel is great! Staff is super friendly and accommodating, breakfast is a step above the usual hotel fare. I took the shuttle to the mall with the baby, and the driver was super helpful and friendly, helping with the car seat and stroller. There's a cocktail hour every night where you get 2 free drinks, and in some rooms you get unlimited snacks! Great for when you have kids. There's also a spa, and a coffee shop in the hotel. Very close to restaurants and shopping. Rooms are very nice and ... Read more
from Greer, SC
Submitted on 03-08-2016
I entertained race sponsors this weekend on a strapped budget. They were impressed and thought we were really treating them special. I will definitely stay here again and invite more guests. Try the 2 bedroom suites. Only $60 more than 2 rooms.
from Oceana, West Virginia, United States
Submitted on 05-08-2016
Nice place to stay!!! BUT wifi did not work & front desk was not helpful to resolve the issue! Only one working light in the bathroom, the faucet broke @ the wet bar & finally the balcony door did not lock!!! While checking out we told them of the issues & management told them to give us 10,000 points & that's enough for a "FREE" night...I'd like to know WHERE you can stay for that??? They just didn't really care about the issues with the room! I'd be okay if I was staying @ motel 6... I do expe... Read more
from Atlanta, Georgia
Submitted on 06-08-2016
Excellent hotel will definite stay at this property again. Close to everything NASCAR related. Plenty of parking available, quiet rooms, brand new TVs, HVAC worked perfectly and food quality was excellent. Can't wait to go back.
from Concord, North Carolina
Submitted on 07-08-2016
Nothing like being greeted by a friendly smile. Everything was as expected. Breakfast is always fantastic. Very clean and family friendly. Great location and convenient to everything including highways.
from
Submitted on 07-08-2016
I like Embassy but was not that impressed this time. First night I heard lots of children up until at least midnight. Desk explained to me there was 3 family reunions here over weekend, and now the was a commiecom convention people were all dressed in costumes.. Kind of uncomfortable at times! The bed was not that comfortable, but I have had worse. Free made to order breakfast is good with a large variety however it's very crowded. I suggest coming for breakfast early. We tried the spa and tha... Read more
from Na
Submitted on 08-08-2016
Great one day stay for my 15yr old and her 3 guests! Our neighbor complained about the noise as soon as we returned from dinner around 10pm- turned the beats off and had a great rest of the nite quietly
from Efland, North Carolina, United States
Submitted on 10-08-2016
First let me say that I love Embassy Suites and always choose them during my travels. My wife and I stayed here one night before taking off on vacation. The room was comfortable and the property is well kept. The front desk service is severely lacking however. I have been a Diamond Hilton member for years but I guess that doesn't mean anything anymore. During check in, the front desk clerk wasn't rude but certainly wasn't friendly at all. Shortly after getting settled we went to the nightl... Read more
from Columbus, Ohio
Submitted on 10-08-2016
stopped here on way home to Ohio. Large beautiful place. Staff very friendly and acknowledged me being Hilton member. Room a 2 room suite on 6th floor I picked myself online. Nice king bed and a very quiet, clean room. Ate at restaurant (Rocky River Grill) and the filet was cooked just right and tasty. They have a lounge area with good selection of all beers, wine and spirits. There is a gold course and I would like to return for a longer stay and try it.
from
Submitted on 11-08-2016
As long as it's not a busy event weekend, it's really nice!! The omelettes for breakfast are amazing! If you don't like soft pillows, though, bring your own. We asked to switch out our feather pillows for the foam pillows they offered and the foam ones were just as soft. The hotel itself is super nice! But the rooms are pretty average for the price you're paying. I've paid less for better quality and I even had the "discounted rate"
from Cary, North Carolina
Submitted on 12-08-2016
Attended a 4 day conference here. The facilities were nice. The staff is very helpful. I arrived early and got into my room quickly. The fountain in the lobby is apparently a PokeStop. Easy parking. Nice area with a giant mall only a couple of miles away.
from Canton, Ohio
Submitted on 15-08-2016
Did not like one thing about this huge open atrium 70's feel hotel lined with dirty fake floral greenery! The rooms are shades of orange and are musty with peeling wall paper in every direction. We had 2 rooms and needed to stay here to be close to family for a wedding. Our rooms never got serviced, I had to call twice for shampoo, soap, etc..I was so exhausted at night from the wedding activities, I slept with my robe on because I was afraid of hairs in the sheets. The hotel caters to massive ... Read more
from canterbury, United Kingdom
Submitted on 15-08-2016
I have stayed here many times from the uk on business. to me its a great hotel, great staff, great rooms food and bar. Internet lets it down. Location for me is ideal but can be limiting to eat out without transport, but there is a great restaurant anyway
from Concord, United States
Submitted on 16-08-2016
Nice hotel/venue. Great location. Lots of dining/shopping options nearby. Golf Course was very nicely maintained. Highly recommend. Didn't like the two drink maximum at the managers reception but that appears to be a State ABC law limitation. Had a prime rib buffet for $17.95 Friday night at the Rocky River Restaurant that was awesome.
from beulaville, United States
Submitted on 16-08-2016
We had over 300 people that needed a place to meet and stay. This is the best location for that meeting. The staff was coming from all over the North Carolina state and those way over by the coast loved the shopping in the area as well.
from Sao Paulo, SP
Submitted on 17-08-2016
Travelled with familly to Charlotte and was very surprised with the hotel! Nice and clean and the breakfast was awesome!! It also very close to major attractions like the motor speedway and the team shops (hendrick, roush...) staff was also very friendly and helpful!
from Charlotte, North Carolina
Submitted on 06-09-2016
Slumber party for 5 girls the room was perfect and a great price. The complementary shuttle bus took the girls to and from the mall, the girls were able to play music and Dance with out disturbing the guest next door. The embassy suites never disappoints me or my family
from Suwanee, Georgia
Submitted on 05-09-2016
Undertrained bar staff. But, the breakfast staff shined! Wonderful omelet station and EXTREMELY clean buffet with lots of options. Beds were barely bigger than a twin. Not suited for 2 small adults. However, the room was extremely clean and well decorated/stocked.
from Charlotte, North Carolina
Submitted on 06-09-2016
Bed was very uncomfortable. Did not get extra linens when requested. Clerk did not know where I could get some bottled water in the hotel. Hashbrowns for breakfast were not done...they were crunchy. Complimentary Wi-Fi was horrible.
from Portsmouth, Virginia
Submitted on 07-09-2016
Embassy suites is the flag ship hotel for Hilton but there was still much left on the table to be desired. I rented the 2 bedroom suite and was surprised that they onlycame with 1 bathroom. Well for the orice and type of hotel i just knew it would have 2 but it didnt. Second was the home service was non existing, stayed their 4 days and 3 nights and not once did they come clean up the hotel room or even make the beds. The complementary even social was basicly popcorn and soda. Would have thought... Read more
from Portsmouth, Virginia
Submitted on 07-09-2016
Great rooms beautiful hotel very accommodating food was great evening reception was wonderful and even had an area to walk my fur baby with bags and trash cans easily acceptable. Rooms were sound proof so I didn't hear any outside room noises! Awesome stay!
from New Bern, North Carolina
Submitted on 09-09-2016
I booked this hotel when we were in Concord for the MXGP. I booked a 2 Bedroom Suite, which was very large. It was honestly one of the largest hotel rooms that I had ever stayed in. The only downfall is that it still only had one bathroom. There was a lot of room to hang out and the living room was awesome! I didn't really like the decor of the hotel. There is a lot of faded red burgandy. The color scheme really seemed dated, but the service was really good and the location is awesome. You're SO... Read more
from Roanoke, Virginia
Submitted on 12-09-2016
Great hotel . Exceptional large room that make the stay very comfortable. Great breakfast buffet with options of getting eggs cooked to order. Love the managers reception. Pool was a little cold and not very friendly pool attendant. But awesome stay overall
from Las Vegas, Nevada
Submitted on 12-09-2016
After years of traveling, these hotels all look alike: Embassy Suites, Marriott Courtyard, etc, etc. Not bad, just very generic. It's a cookie cutter hotel. Clean rooms. Popcorn at the managers two free drink thing in the evening. Wi fi was meh. Restaurant was OK, but did have a nice big outdoor patio with a fireplace. Friendly staff.
from Lancaster, South Carolina
Submitted on 13-09-2016
We had only one issue during our stay. I had ordered chocolate covered strawberries to be our room at arrival. After bringing this to the attention of the management we promptly received them. Nikki Jackson the outlets manager went above and beyond to make a bad situation a highlight for this hotel.
from Asheville, North Carolina
Submitted on 13-09-2016
The rooms are always nice and clean. The two bedroom is like an apartment. Beware if kids' sports teams are staying. The place is so large indoors that you can do laps around inside when it's rainy. The pool is really nice with lots of windows. The grounds on the backside are natural with a slight incline instead of flat parking lot everywhere. The eggs on the complimentary breakfast bar are sensational. Lots of fruit. Manager's reception, if they still do it, is very welcoming with snacks and ... Read more
from Philadelphia, Pennsylvania
Submitted on 18-09-2016
Exceptional customer service and excellent place to stay. We enjoyed every moment while staying there. I would recommend this hotel to everyone. Great job to the staff as well as the company. Thank you
from
Submitted on 19-09-2016
My husband and I stayed here for our 5th wedding anniversary. We had a great room on the 10th floor. We were here during the drag races and actually faced the drag strip but could barely hear the cars through the windows. Breakfast was awesome. Evening reception was nice. My only complaint was we had food items order to be in our room when we arrived. My husband called down to the front desk to ask where it was and we were told they would check and call us back. No one did. When we left for the ... Read more
from Hendersonville, North Carolina
Submitted on 19-09-2016
NHRA was in town so we stayed here instead of usual Hilton Garden Inn. While it is great hotel, Embassy was spectacular. Recommend it to anyone and it is located perfectly for exit onto highway. Hotel is positioned to make you feel off the main drag...LOL..no pun intended.
from United States
Submitted on 19-09-2016
No wifi for 3 days. I Spoke with front desk 3 different times. Was told each time that a tech was coming to fix problem. No one ever showed after I stayed up waiting for he 3 hours the first night of my stay. # working day with no internet and no one cared!
from Elberton,GA
Submitted on 19-09-2016
My friends and I were in Charlotte for a concert. Our stay at Embassy Suites was excellent! We took advantage of several of the amenities offered....in-room dining, late night bar and grill, comp breakfast and spa. Everything was wonderful!
from
Submitted on 21-09-2016
We enjoyed our stay @ Embassy suites. The hotel is right off the exit, easy to find, ample parking around the hotel. The check-in process was easy and quick. They do charge you for the WiFi password, which I thought was odd. We received free breakfast with our booking, but to be honest I had to chase someone down to show them our card. I'm betting there were others that did not have a card and still got breakfast free. The hotel has lots of fast food joints around it and the concord mal... Read more
from
Submitted on 24-09-2016
Great breakfast buffet ,nice employees ,clean rooms, fast check in ,easy online booking ,not far from race track, best of all meet and took a pic with nice man Mr. Don Schumacher staying at same hotel .Excellent stay! ,easy online bo excellent stay!
from Atlanta, Georgia
Submitted on 26-09-2016
Where to start... check in was bland..no Waters no awknowledgement of my Gold Status, no upgrades..i get into the room and at first its all good until i start noticing this room has been used or they half cleaned it..there was trash in trash bin, hair on sink, water in ice bucket...then they moved me to another room with yellow stains on the comforter cobwebs in the balcony, mold in bathrooms..i was really tired and not trying to move again as it was late.. i called room service to a very sarca... Read more
from Augusta, United States
Submitted on 26-09-2016
Embassy Suites staff were friendly and helpful. The rooms were very nice and quiet during the nights which allowed a peaceful sleep. The breakfast buffet was great. The supper buffet in the restaurant was very good. Looking forward to future stays at Embassy Suites.
from Greeneville, United States
Submitted on 28-09-2016
Very pleasant rooms. Comfortable beds. The staff was very friendly. Their breakfast was awesome. If their was any complaint it would be that the living area was not very comfortable. The chairs were hard and a little worn. Plus they could use a few more. In a suite with one king bed, and two queen beds you would think the living area would have more than just a couch (which was not much bigger than a love seat) and one easy chair. In a room they say can sleep 6 people. It sure could not seat 6 ... Read more
from Banner Elk, North Carolina, United States
Submitted on 29-09-2016
Always expect a pleasant stay at a Hammons owned Embassy Suites of which I have over the years visited a number of. This Concord property provided to be no exception. We were welcomed with a much appreciated HHonors upgrade by a competent, courteous Front Desk staff. Very attractive, well maintained property. Excellent corner suite overlooking the Charlotte Motor Speedway. Nice, casual dinner in the lounge with the usual very good Embassy Suites breakfast buffet the following morning. A leisurel... Read more
from Christiansburg, Virginia
Submitted on 10-10-2016
I have visited/reviewed this property on several occasions . I feel compelled to review it again after a VERY pleasurable stay . Leigh was extremely helpful at check in (as always! ) and with several of my questions on local dining/entertainment . Enjoyed talking with Angelina at the reception and as usual was very satisfied with the EXCELLENT breakfast and the "wind down" RECEPTIONS! Had the opportunity to visit the bar where Megan took good care of my group. She gave me suggestions on the food... Read more
from Tampa, Florida
Submitted on 10-10-2016
Embassy Suites always provides world class service and this stay was no exception. From the room size, to the cleanliness, to the helpfulness of the staff, to the free breakfast and happy hour, makes Embassy Suites my favorite hotel of all time.
from
Submitted on 11-10-2016
Very nice place to stay and conduct business. This place is built with the business person in mind. Comfortable seating throughout the lobby, wifi, business center, etc all reach out to a business traveler.
from Pittsburgh, Pennsylvania
Submitted on 12-10-2016
No wifi in rooms. Over priced for accommodations. Booked 2 bedroom suite and did not receive it, so book an attached room. Charged my card 1633.00 for the two rooms for two nights. Did not want to help me at first.
from Boone, North Carolina
Submitted on 11-10-2016
I love this hotel and I stay here every year. Everything about it is wonderful. Staff, Hotel, Rooms, Restaurant, Spa, etc. The only complaint I have is their breakfast. They have recently made changes to it and the quality has gone down considerably. It is better than a typical continental breakfast, but not much better. In fact, 2 of the 4 mornings I stayed here, I only had cereal (And the selection is not very big). Eggs, Potatoes, Bacon are terrible. If you go, do the made to order eggs. The ... Read more
from
Submitted on 15-10-2016
It took my breath away as I walked in the front door. It is the most beautiful hotel I have ever seen. The staff was very and accommodating. The room was very nice and clean as well as the pool area and gym.
from Concord, United States
Submitted on 14-10-2016
There were Bugs in the room called front desk nothing done pillows Smelled nothing done ... hotel outdated and dirty... I would not stay there again if I didn't have too... I have been staying in this hotel 4 times a year for the past 10 Years and they have never done anything about improving this they heard them in and out .. To Bad they need a new team there and need to remodel this one ...
from Brooklyn
Submitted on 16-10-2016
Throughout my years of travelI have stayed in many Embassy Suites and have never been disappointed. The Charlotte NC property is as good as Embassy gets. Terrific room that can sleep 3 if needed, great breakfast is included and the staff is very helpful.
from Cincinnati, United States
Submitted on 19-10-2016
Kim at the restaurant/bar really was fantastic and really help us celebrate our special occasion. Spa was great although a little pricey. Hotel proximity to the golf course was very convenient. Back patio area off of restaurant was really top notch. Would return to this hotel.
from Hertford, United States
Submitted on 19-10-2016
Clean hotel, great amenities, I went for a conference and look forward to going back next year. Fitness center provided me with what I needed, and the breakfast was excellent. Of course two free drinks at the manager's reception doesnt hurt either
from Clinton
Submitted on 19-10-2016
Upon entering the door, Embassy Suites employees were on the job. They were attentive and accommodating. The hotel was immaculate from the lobby to the suites. After resting in the ultra comfortable beds for the night, we were able to go downstairs to a delicious upscale buffet breakfast. I will stay at an Embassy Suites hotel again. Kudos!
from Concord, United States
Submitted on 21-10-2016
Highly enjoyed my stay all around. Would recommend to anyone and stay again in the future. The cleanliness of the hotel and quality of service and food was phenomenal. If you are looking for a nice hotel with a reasonable price this hotel is the one for you and your business trip!
from Shelby, NC
Submitted on 26-10-2016
The hot tub was delightful and relaxing! We enjoyed the food and the suite very much. Great food and drinks! The evening reception and the breakfast were a nice bonus also. Have stayed here two times and plan to return again.
from Davidson, North Carolina
Submitted on 27-10-2016
I was greeted as a Hiltons Honor member and was able to get a top floor suite with a wonderful view. I was Presenting at a Conference and the hotel staff were very helpful in helping me with equipment. The complimentary reception was lovely as was the breakfast. We ate at the facility and enjoyed our meals.
from Edmonton, Alberta, Canada
Submitted on 31-10-2016
I liked the happy hour where guests received two drinks. I liked the size of the rooms. I liked the concierge service and the free shuttle anywhere on the "strip," Bad thing is there are no sidewalks in the area. There is a path behind the hotel that heads towards the Bojangles but you have to walk on the road for the last bit. Excellent for conferences with excellent food and all meeting rooms are together so people do not have to hunt for the other locations.
from Archdale, North Carolina
Submitted on 31-10-2016
Well it was a alright stay nothing to big on it had a few down falls like how housekeeping just walked and the room more then ones like they hadn't been told we was staying another night had to call about that then for one worker to put down another to a guest without asking questions first that was a big down
from Sault Ste. Marie, Michigan
Submitted on 01-11-2016
Very dirty entrance area outside the hotel.carpet was very dirty on the floor we stayed on. I booked this room from the reviews I read on line. Very disappointed how dirty and worn out this place was. We only stayed one night and went another hotel. We only stay at hampton inns because of how clean they are.we thought we would try the embassy suites in concord.never again. This place is a dump.
from Toronto, Canada
Submitted on 01-11-2016
We had difficulty hearing the speakers due to acoustical aspects of the room: sound transmission from adjacent conference room, unsatisfactory speakers (ceiling PA type), not enough treble (perhaos just an adjustment to amplifier), and sound reverberations in the room itself.
from Marriottsville, Maryland
Submitted on 01-11-2016
You would never have to leave during your meeting or conference if you didn't want to. The food is exceptional and the service matches it. The indoor pool is great for the kids, and there's even a spa!
from Hickory, North Carolina
Submitted on 03-11-2016
Great hotel for multi-day small corporate meetings to medium sized conventions of up to 500 attendees. The hotel will accommodate your meeting's special needs...BUT those needs require your planner to coordinate with the hotel. Don't assume the hotel staff knows your needs. We encounterd NO negatives...at least the ones I've read in other comments. That said, this hotel is NOT in downtown Charlotte. That's good IF you want to cut down on the distractions of "getting out of the meeting early... Read more
from Fayetteville, North Carolina, United States
Submitted on 03-11-2016
Beautiful lobby/atrium. Hubby was at a conference in the facility. Ask for a room looking towards Charlotte. Rooms "overlooking the golf course" really overlook a huge roof, with a peek of the tree-lined golf course beyond. Room was nice - we had a king suite. Only complaint was the lighting was dim in the living area. Most of the staff were courteous. Close to IKEA (15 minutes)
from Augusta, Georgia
Submitted on 07-11-2016
This was our church's 6th Annual Marriage Retreat and 18 couples attended. Excellent accommodations, meals and conference rooms. Wonderful location for shopping as well. The spa services were an additional bonus.
from Raleigh, North Carolina
Submitted on 09-11-2016
First time staying at this hotel, very pleased with the high end feeling when you walk in the door. I didn't know they had a spa until I visited. Love the suites, so roomy and relaxing. Breakfast is above average, and included in your room rate. It was nice to have a freshly prepared meal and access also to the buffet. BONUS: I love to come to this area because you can always go for a run down to the Charlotte Motor Speedway (about a mile door to door to the Zmax Dragway front entrance.... Read more
from Olathe, Kansas
Submitted on 10-11-2016
I drive out of my way every time and will pay more when I am in Charlotte just to stay here.. Very Very nice Embassy, in fact.. the nicest one I have ever stayed at.. love everything about it. The high end feeling of the lobby area, the room, the bar, the Rocky River Grill restaurant, the pool and spa area.. everything. I always highly recommend this hotel to any of my friends or customers staying in the area.
from greenville, United States
Submitted on 15-11-2016
There were six ladies! We had a great time shopping in the area. The location of the hotel was great. The breakfast was wonderful! The transportation by the hotel to the mall and restaurants made our shopping experience each day a great success!
from Greenwood, South Carolina
Submitted on 16-11-2016
We stayed here with a dance convention this past weekend and the acommadations were wonderful! We would definitely stay again. The only thing that was not up to par was the front desk check in. Not many of them seemed to be highly trained, but were very kind and did the best they could with the amount of people they had checking in at the same time.
from Candler, United States
Submitted on 16-11-2016
This Hotel is very nice, the breakfast is great, the hotel is very clean and the staff goes above and beyond to make you feel right at home. The hotel is in a very good location to restaurants, shopping and a lot of cool racing stuff very local if you like nascar.
from Mt.Pleasant, SC
Submitted on 19-11-2016
I was on the 6th floor, checkin was quick, room was very very clean, and all staff I encountered were friendly -- not just polite, but friendly. I found myself wishing that the lobby/atrium and some furnishings could be updated so that this would be an amazing hotel.
from
Submitted on 21-11-2016
We stay here a few times a year and it's always clean and the staff Is so nice!!!! It never changes after 10+ years!!! Really makes having to stay at a hotel seem like home!! The food is great also!! Very convenient to anywhere you want to go! You must give it a try! You won't be disappointed!
from Minneapolis, Minnesota
Submitted on 21-11-2016
My husband and I stayed here for a conference and had a really great time. The breakfast service for guests far exceeds my experience at most chain hotels. The room we stayed in was clean and spacious. The banquet and presentation rooms were perfect for our group and the coffee service kept up with everyone very well. I cannot say enough about the shuttle service; helpful and polite, ready to provide dinner recommendations for those dining on the town. We enjoyed the food selections and the loca... Read more
from Charleston, South Carolina
Submitted on 25-11-2016
Our room was on the 3rd floor, check-in was quick and the staff were so kind. I had just found out of a sudden death in our family. Love the suite with 2 sinks and multiple mirrors everywhere that helps when woman are sharing a room.
from Charlotte, North Carolina
Submitted on 26-11-2016
My wife and I needed to be out of the house overnight to get away but stay in town. We came across this hotel last minute and discovered a great deal. The stay was outstanding and we enjoyed the front desk clerk who assisted us with our requests of the evening.
from United States
Submitted on 27-11-2016
Hanging out with my brother. Stayed here for Saturday night. Hotel is very nice. Breakfast is always awesome at embassy suites. There are numerous places to eat around the hotel. The concord outlet mall is about 5-10 minute drive. The hotel shuttle will drop off and pick up within a reasonable distance.
from Atlanta, Georgia
Submitted on 27-11-2016
Close to Christmas lights show at Charlotte motor speedway. Great value and service. Best breakfast with everything imaginable. Front desk employees at checkin and checkout were excellent. I would definitely stay here again.
from Kannapolis, North Carolina
Submitted on 29-11-2016
Service was great except the social hordes. No personalities, very rude, blamed 2 drinks on Cabarrus County ordinance! Mrytle Beach Embassy Suite & Greenville SC is not like this. This is a seller for the Hotel!
from
Submitted on 30-11-2016
Rooms were very clean Very well organized Would Recommend Breakfast was really good Try the omelette station very good plenty to chose from. Free evening cocktails free nice atmosphere Overall Great Job
from Augusta.
Submitted on 01-12-2016
The rooms need to be updated especially the bathroom and Cleaned more throughly. The breakfast wasn't that bad. The room is okay for one or two people but not more. It's very cramped especially in the bathroom.
from Akron, Ohio
Submitted on 02-12-2016
In august I was traveling from Ohio back to florida. My knee was in pain from driving. I checked online for a spa hotel for the night. Embassy Suite spa and golf resort came up. They accept dogs too. So I booked a massage and a night at the resort. After the massage I slept like a baby. Pain was calmed down in the morning. Complimentary buffet breakfast. I loved the entire experience.
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