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Sonesta ES Suites Charlotte Arrowood

Charlotte, NC, US (CLT)

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Based on 471 reviews
Room & Rates

Suite One King Bed Non-Smoking

1 king bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Double Beds Non-Smoking

2 double beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Beds Non-Smoking

2 beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Three Beds Non-Smoking

3 beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Queen Bed Non-Smoking Accessible

1 queen bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio One Queen Bed Non-Smoking

1 queen bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom

Suite, 1 Bedroom

2 double beds
550 sq feet (50 sq meters)

Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 king bed
550 sq feet (50 sq meters)

Layout - Separate living room
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in January 2015
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Accessible One Bedroom Suite Wheelchair Non Smoking

1 queen bed
550 sq feet (50 sq meters)

Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Bedroom One Bed Each Two Doubles One Queen Non Smoking

Two Bedroom One Bed Each Two Doubles One Queen Non Smoking

3 beds
775 sq feet (70 sq meters)

Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Bedrooms

Suite, 2 Bedrooms

2 king beds
775 sq feet (70 sq meters)

Layout - 2 bedrooms and living room
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in January 2015
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Studio, One Queen Bed, Non-Smoking

Studio, One Queen Bed, Non-Smoking

1 queen bed
400 sq feet (36 sq meters)

Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

1 queen bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Bedrooms

Suite, 2 Bedrooms

1 king and 2 queen beds
775 sq feet (72 sq meters)

Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

1 king bed
398 sq feet (37 sq meters)

Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite

1 bed or 2 beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Suite

1 bed or 2 beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Suite One King Bed Non-Smoking

1 king bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite One Queen Bed Non-Smoking

1 queen bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Bedroom Suite Non-Smoking

1 queen bed or 2 double beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite

1 king bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite One Queen Bed Smoking

1 queen bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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One Bedroom Suite One King Bed Smoking

1 king bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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One Bedroom Suite Two Double Beds Non-Smoking

2 double beds
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Bedroom Suite One King Bed Non-Smoking

1 king bed
Entertainment - Free WiFi, 39-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Sonesta ES Suites Charlotte Arrowood
7925 Forest Pine Drive, Charlotte, NC US 28273

Rooms
Make yourself at home in one of the 119 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 39-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area.

Dining
Mingle with other guests at a complimentary reception, held on select days. A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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Know Before You Go

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75-150 per pet, per stay (maximum USD 150 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 471 reviews
from
Submitted on 06-05-2016
Came here after checking out of the Hyatt as was not happy. To be honest I read the scores for this place and thought surely it cannot be correct but it's . This place is awesome, booked a steps 4 and has separate bedroom with on suite, kitchen and lounge and everything was catered for. All staff are So friendly and cannot do enough for you, always know your name. We actually looked forward to coming back after a long day and loads of free parking, wifi for strong as ever simply could not fault ... Read more
from Charlotte
Submitted on 12-05-2016
This was a return visit & I knew that it was nice. It now has been remodeled & is better than before. Very friendly Clean rooms Has a good breakfast & the social gathering is fun. Will stay here again on my next trip though Charlotte. Have used this location for my work crew when we are doing a project in town.
from
Submitted on 16-05-2016
My boyfriend and I stayed here recently and we were highly impressed the suites are beautiful very clean rooms and the staff are very friendly! The only thing we weren't so pleased about was the breakfast but it didn't bother us much because the suites has a stove and we planned on cooking in the room anyways! We booked the romantic package and recieved a bottle champagne and Hershey kisses :) the champagne was actually good! Yes!! Next time we're in Charlotte we will be staying here again the p... Read more
from
Submitted on 17-05-2016
I came to Charlotte for some training with a new employer. My new employer paid for my hotel stay at a different hotel but after checking the reviews on Trip Advisor, I decided to pay for my own room and chose Sonesta. I cannot tell you how pleased I was with this establishment. Check in was a breeze, front desk clerks recommended a fantastic place to eat dinner, the room was clean and very well decorated. The bed was very comfortable, the room was quiet. The breakfast was set up well, fresh, an... Read more
from Pawleys Island, South Carolina
Submitted on 19-05-2016
This is a great hotel for the price. You have quality, wonderful suites and helpful staff. It is also in a great location south of Charlotte. Everything was clean, quiet, spacious and perfect. I will stay again.
from
Submitted on 02-06-2016
very clean and easy to get to from the airport. they had the most comfortable bed and pillows, it was the best nights sleep. breakfast was included, selection was small but worked. already suggested the Sonesta to friends and family. we would definitely stay there again!
from
Submitted on 02-06-2016
The rooms were immaculately clean and modern. I assumed either the hotel was very new or housekeeping does a heck of a job. Either way I was very pleased. We stayed 3 nights in a 2 bedroom suite because we had 6 people including children. The room was very spacious and accommodating, it even had two bathrooms. All of the hotel staff was very friendly from the time we checked in until the time we checked out. I would recommend this hotel to anyone that needs a hotel in the Charlotte area. ... Read more
from Charlotte, North Carolina
Submitted on 04-06-2016
There was a time when a specific type of people did not just stay at hotels but lived there. I guess most of you know this situation from movies or novels. When those folks arrived at ‚??their‚?? hotel they were welcomed back by the management and staff - and by the concierge by name. Everything was taken care of for them to make them feel at home at their chosen home. Their hotel was their residence. Well, this is exactly the case when my wife and I come back to Sonesta ES Charlotte-Arrowood,... Read more
from Raleigh, North Carolina
Submitted on 06-06-2016
We came here for the first time in this area after staying previously in the Downtown area and I will definitely come back again in the future. When you first check in you're greeted by La Chelle and Shamonica two front desk ladies with a smile from here to there.After traveling on the road from Atlanta it was a pleasure to have two personable ladies brighten up your day. They are not the only ones who are nice and it goes to the housekeepers ,had a wonderful lady Rosa on our floor who assisted... Read more
from
Submitted on 07-06-2016
We booked this last minute while driving from South Carolina. We were welcomed by Charlie and another lady, they could not have been nicer to us. I've never felt so welcomed! We stayed in a 1 bedroom suite, it was bright clean and exceptionally comfortable. The hotel was perfect to visit Charlotte, very close to everything. My daughter really enjoyed the pool and the breakfast. We'd definitely stay here again if we were in the area!
from West Kilbride, Scotland
Submitted on 13-06-2016
When you're on a 4000 mile road trip you start to know what to expect when you slide that wee card into the lock (never works first time!) and swing the door open, so this hotel was a lovely surprise. After a really nice welcome from Charlie at the desk, the room was contemporary and bright and colourful. It was spacious and very comfortable with perfect air-conditioning and extremely comfortable beds (for us anyway). We were in 12 hotels in our trip and this was our favourite (and it was the ch... Read more
from
Submitted on 13-06-2016
We stayed at the Sonesta ES Suites Charlotte for a weekend for a family event. The staff at the hotel are welcoming and helpful. On our first night we had trouble with the toilet and the person at the front desk (Charlie) came to our room and fixed right away and we appreciated that . Is a true pet friendly hotel. Now the most important thing for me is bed. The bed was very comfortable specially after a 12 hour drive . Thank you for making our stay at Charlotte welcome and pleasant .
from Virginia
Submitted on 14-06-2016
We really enjoyed our stay at Sonesta ES Suites. All of the staff were very helpful and friendly. The hotel was very clean and the amenities were also nice. The breakfast was very nice. They even offered flavored creamer for coffee! Also a win with me. The room/suite was very spacious. When we are back in Charlotte we will be sure to stay here.
from Charlotte
Submitted on 21-06-2016
Room only cleaned once only because I called after 4pm to see what the status was. Breakfast was average at best. Room was ok. Towels were stained. All in all it wasn't unbearable but certainly inconvenient.
from Sarasota, Florida
Submitted on 21-06-2016
Most of the time, I have to use company preferred hotels, I have a limited choice of company preferred. I usually stay at Hilton properties. I did stay at Sonesta ES in Houston and then months later, today, needed a stay in Charlotte, one of the company preferred was Sonesta ES, I booked based on previous good experience in Houston. Very good experiences both times. The staff was very gracious. I do a lot of email/catch up work and often miss any typical dinner hour then too tired to go out, ... Read more
from
Submitted on 25-06-2016
The staff is wonderful, very friendly and accommodating. The rooms are really nice, but I really don't like how all of the bathrooms for the rooms that are suites, are in the bedroom, instead of the living room. We stayed in a one bedroom suite with two friends who slept on the sofa bed and they had to come into our room to use the bathroom, which is fine until it's the middle of the night and we are trying to sleep. If we had known this prior to check-in, we probably wouldn't have made other ar... Read more
from Falls Church, Virginia
Submitted on 27-06-2016
Let's start with the negative, because you know that's why you're here. This is not a quiet place, for a lot of reasons. The guests are loud. Don't know why, but they are. The lobby space is compact, and they're loud and hanging out in there. The guests walk loudly and shout at each other in the hallways. Maybe these people haven't stayed at hotels before. Dunno. The floors and doors are loud. Things bang. People play music that can be heard from their rooms. Remember, this is an Ex... Read more
from Cincinnati, Ohio
Submitted on 27-06-2016
After a long drive, it was relaxing to find a quick check-in and fairly comfortable bed. We enjoyed our breakfast and the ease of checking out as we went on our way with a half day at Carowinds and then another long drive.
from Griffin, Georgia
Submitted on 27-06-2016
Half of my family stayed here from June 22 - 26 and it was awesome. We had a total of 15 rooms. No major complaints. The staff was great considering they had to deal with a large group. The accommodations were immaculate. About 5 minutees to Carowinds and nearby restaurants are in waling distance. Sometimes, pictures on the web are deceiving but this was on point. We will gladly stay again. Big thank you to director of sales Michelle.
from Newport News, Virginia, United States
Submitted on 27-06-2016
I came for a 10 wk training program and this hotel has met my expectations. I came solo so my little suite is very adequate for my needs. Has a small little kitchen which is basic...that is ok, I was still able to cook my meals although I missed my oven lol... There really isnt drawer space here...Just a drawer in each of my bedside tables. Maybe there is more furniture in the bigger rooms? The beds are comfortable and clean. The housekeeping is hardworking and on top of their job. I have had a ... Read more
from
Submitted on 03-07-2016
Ok, where to start..Let's start with the staff...for the most part, I noticed a hard working staff, constantly working. They did stop to greet people for the most part and just seemed to be meeting their work goals and very welcoming of visitors. This is especially true of the kitchen area staff. They worked hard; one guy in particular seemingly overseeing the dining/ kitchen area was exceptional. The food was okay and he would bring out a big container and within a few minutes it was gone. Hot... Read more
from
Submitted on 03-07-2016
We checked in after spending a few hours at Carowinds. The hotel is conveniently located at few miles from Carowinds. Upon arrival we were told by the desk clerk that with it being a holiday breakfast may not be served at 630. When we got into the room there was no power going to the tv when I called the desk clerk he stated that he knew the problem and would send someone up. Next when we pulled out the sofa bed the mattress was stained and had no cover on it. The toiletries were empty in the tu... Read more
from
Submitted on 04-07-2016
First, The attendant that checked us in was The Best!! Her Name was Shamonica..Warm, kind and very Helpful..Our room was clean and smelled wonderful..Breakfast was awesome.. This was my first Stay at this property but definitely not my Last..
from Raleigh
Submitted on 06-07-2016
My Mother and I stayed one night for a family gathering in the area. Check-in was a breeze (Thanks Shamonica!) The lobby was beautiful, clean, and there's a bar where you can order coffee, a smoothie, and I think I saw wine also. There's also a 24 hr. pantry where drinks, snacks, and other items can be purchased. The one bedroom suite was spacious w/ a full kitchen along w/ the basics needed for cooking. It was clean, smelled like clean linen, and plenty of towels and washcloths. The bed was rea... Read more
from Monterrey, Mexico
Submitted on 12-07-2016
It was a really nice experience to stay in that hotel. Charles the receptionist was a really nice person, always willing to help and you feel like he really cares about you. The rooms were clean and big, and the buffet was nice.
from Tampa, Florida
Submitted on 16-07-2016
this is the second stay at this hotel. there are five people traveling in this party today, 4 adults, one child. The booking was for one suite with two rooms and a pull out bed in the lounge, as we had previously and we had enough room, this time, they gave us literally one hotel room, not a suite, with two beds!!! how silly!! the room is not big enough to swing a cat let alone house 5 people!!!! if they did not have the room to accommodate us in the first place, this greedy owner of the franch... Read more
from Jensen Beach, Florida
Submitted on 23-07-2016
We stayed here after a late arrival of our flight from PDX. I haven't stayed in Sonesta suites before so I was rather cautious when booking. TripAdvisor was - as always - great reassurance however. The hotel was fairly easy to find. 12mins from CLT. Centrally located. Even at 22:30 the check-in staff were cheerful and helpful. We were in bed real soon. The room was King suite with a double sleeper couch for my young kids. They didn't supply all the towed for all four of us but this was easily co... Read more
from Cary
Submitted on 26-07-2016
This was close to where we wanted to stay, so booked it. It was a nice place, nothing really to complain. The breakfast was quite decent, with a few options. Not noisy, so we were able to get a good night's sleep.
from Graham, North Carolina
Submitted on 26-07-2016
It was amazing. My room was so big and neat. Very spacious. It slept 4 comfortable. The breakfast wasn't very good. It could use more of the basic breakfast. Like Bacon. I love how everyone got along.
from travelers rest
Submitted on 26-07-2016
This hotel was hands down the best experience I could have asked for. From the moment you walk into the building, the check out it was flawless. I wouldn't stay anywhere else! Breakfast was fantastic and the employees were very professional and helpful. The room we had was spotless and very nice.
from Mars Hill, North Carolina
Submitted on 27-07-2016
This hotel was very clean and the staff went out of their way to help you with anything. We arrived late at night and they were courteous and helped us with our luggage. The elevators were fast and clean and convenient to all the rooms.
from Pineville, North Carolina
Submitted on 27-07-2016
We were in between houses, moving - i'm from Charlotte. This is a wonderful part of town. So near everything (driving distance). We had to stay for a week! And our stay could not have been more comfortable. Everyone was so warm and kind to us. The breakfast menu changed every day and it was all delicious! There was a nice "snack" shop and coffee shop on the side. The pool area had a cabana and a basketball court! it was so pretty back there. i used to travel for a living and got very weary of ho... Read more
from Chicago, Illinois
Submitted on 01-08-2016
I would recommend this hotel for anyone who is looking to feel the comforts of home while away on vacation or just want to enjoy a good nights rest. I am glad that I chose this hotel, the service is great!
from Uniontown, Ohio
Submitted on 01-08-2016
This has become my "mid-trip target" when I travel back and forth between Ohio and Florida. Truthfully, it is more accommodation than I need for just an over-night on the road, but knowing that I will find a reserved clean facility with a welcoming staff after a long day on the road is worth it. It is nice knowing that I have the kitchenette, laundry, pool, gym, and in-house store available if I want them. Of course, I would be remiss if I failed to mention the more than generous breakfast bar. ... Read more
from Charlotte, North Carolina
Submitted on 01-08-2016
the hotel was great.The lady in the front had great customer service. she set the room up for my aniversery and it was so beatiful. It was the romance package, i didn't have to do anything to the room i fell in love. And will always go back to that hotel.they will always get my business.thanks sonesta
from Los Angeles, California
Submitted on 02-08-2016
Completely shocked that this is a hotel. It's more like a condominium. Clean, lavish, and the staff was amazing. I booked this through Hotel Tonight and was placed in one of the best rooms in the complex!
from Cape Coral, Florida
Submitted on 02-08-2016
Central location-we picked this room off the internet. The description and location= perfect. Centrally located near many restaurants, gas and convenience stores. Comfortable, clean,staff extremely capable and welcoming.
from Dublin, Ireland
Submitted on 02-08-2016
I have stayed in this property three times and have already booked for my next - any visit through the Charlotte area will have me staying here! Wonderful welcome and recognition from the staff. Lovely clean, spacious rooms and facilities.
from MA
Submitted on 02-08-2016
This hotel was fair at best, no food. Cheap wine and snacks available out of a common refrigerator for a fee. Have to go to another hotel to get food. Reasonably clean but very dated decor. Would not go back if had a choice, but this was a work function and low rate negotiated so get what you pay for. Staff were very nice.
from Salem Virginia
Submitted on 02-08-2016
The greatest place I will stayeveryone was so very nice The room was very nice and clean and smell clean the bed felt really great and all the work and was so nice it was a great atmosphere a really made me feel like I was at home I would tell all my family and friends about this and recommended a stay here at this place and I will deathly be coming back
from Charlotte, North Carolina
Submitted on 02-08-2016
I travel to Charlotte every other month and always stay at Sonesta Suite.. Staff is always friendly. I'm taking a trip to Philadelphia in December and im staying at Sonesta Suite... The rooms are comfortable and clean.
from Manassas, Virginia
Submitted on 05-08-2016
Checked in late on a Friday night and had no issues. Front desk staff were nice and courteous, even at midnight. Absolutely no problems on that front. They even filled up our cooler at check-out, as we were attending memorial services before hitting the road and needed to keep some items cool. We stayed in a one bedroom apartment suite. King bed in the bedroom and sleeper sofa in the living space. The bad: room wasn't super clean. The fridge had some remnants in it from the previous occup... Read more
from Thomson, Georgia
Submitted on 08-08-2016
Rooms were great..enough space for my family. The full kitchen was very beneficial if you are traveling with small kids. Also the fee breakfast was great every morning.. It was always enough as well as dinner served in the social area Monday-Thursday. The staff is very courteous and constantly making sure your stay is going good!!!
from Baltimore, Maryland
Submitted on 13-08-2016
I stay in about 100 hotels a year. I must say that Sonesta ES Suites was a pleasant surprise. The room was clean and the bed was comfortable. There were 2 small incidents, but nothing to complain about. On Wednesday the water was turned off from 11:00pm to 4:00am and there was an issue with the fire alarm on Friday night. The staff was very friendly and warm. BEST deal in Charolette. It is seldom that you get what you pay for, but this time I did.
from Apex, North Carolina
Submitted on 14-08-2016
awesome place, we were gladly surprise, staff was nice and friendly, the room was perfect, super comfy bed, and everything was clean, we loved our stayed and will recommended 100%. plus you have a kitchen, wonderful!
from New York City, New York
Submitted on 16-08-2016
Me and my party of 4 adults really enjoyed our stay at the Sonesta Suites. We were met with smiles and even better, an early check-in time to make our long travel on the road less daunting. Our 2 bedroom suite was spacious and clean. Honestly I felt like we all melted into our plush comfy beds each night, SERIOUSLY! Having cable accessible, easy to control TV's in three areas of our suite was SWEET. We never felt like we were cramped because there was ample space in the room for everyone. The cl... Read more
from
Submitted on 16-08-2016
We stayed at the Sonesta on the way to dropping our son off at college. The Hotel is very close to the highway and south of the main part of the city, so it was a great place to stop on the way to SC. Our room (248) was excellent - large, with comfortable beds and a full kitchen. The staff was helpful with restaurant recommendations and driving times for our destination the next day. Breakfast was good, and the small gym served its purpose. Our upstairs neighbors seemed to be doing their ow... Read more
from Italy
Submitted on 16-08-2016
This accomodation is basically intended for long staying, as you are provided a mini apartment with kitchen. We stayed only one night and we were given an apartment on the ground floor in front of the pool. The apartment was nice and clean. The staff was kind and efficient and the value for money was good. Wifi was available for free and worked properly. Moreover, the hotel has free private parking. The only thing I would suggest is that guests may better go there with a car, as I saw no public ... Read more
from Currumbin, Australia
Submitted on 04-09-2016
We have been travelling for 6 weeks, 1-3 nights at a time? 3-4 stars, and this is by far out best yet! This place has the best beds in North America (of course I can't verify, but I hope but doubt to be shown better). Our room (the smallest room they have - studio?) has a near full kitchen, is well equipped with utensils, fridge. We cooked a steak and vegetables (potatoes, beans, onions, salad) meal, wine glasses... Knives, spatula, tongs... Impressive The staff are responsive, warm and affab... Read more
from
Submitted on 04-09-2016
Overnight for fun on a holiday weekend. Next day adventure was Carowinds. I needed a place that would satisfy both teenagers and the hotel snob I have become. I need clean, good ratings, great services, kid amenities and I don't like paying a fortune for it. I got it all, I had a very well equipped 2 bedroom 2 bath suite, with everything we needed. My 20 yr old and his 18 yr old friend played basketball, went swimming in the pool and the suite had all we needed to have dinner and for the bo... Read more
from Thomaston, Georgia
Submitted on 05-09-2016
Enjoyed our stay very much. We arrived and found be had been upgraded to a two bedroom suite instead of a one bedroom at no additional cost. Breakfast was excellent. If ever in the area again, we will defiantly stay here again.
from Charlotte, United States
Submitted on 06-09-2016
The staff from the desk clerk, manager Michele, to include the maintenance and house keeping all talk to the guest and thank me for staying. This is so unusual, but I like it. I is obvious they have the proper training that I would enjoy seeing in my business.
from Jacksonville
Submitted on 06-09-2016
Family stay over the weekend was the best. Comfortable beds, lots of square footage, breakfast ok. Great location to Carowinds and uptown Charlotte. Lots of retail and restaurants around. I would come back here every time.
from Charlotte, North Carolina
Submitted on 09-09-2016
The hotel is wonderful. It is pet friendly, so we were able to keep our dog with us. The hotel is very clean and fresh and the staff is great. We have also enjoyed the food that they serve, both the breakfast and the evening meal.
from Eva AL
Submitted on 09-09-2016
The staff is wonderful! All are smiling and asking if you need anything. Charlie, LOVED HIM, tried to get him to come back to Alabama with us ladies! He really made our trip enjoyable, and makes a mean cup of hazelnut coffee in the lounge area! Beer is also very cold. Charlie adds a lot of pizzazz to Sonesta!!!!!!
from Pembroke
Submitted on 09-09-2016
We planned a family reunion in Charlotte and the facilities at E Sonesta Suites were superb. We were able to utilize not only our suites but we're given our own meeting room over the duration. The pool was adequate for the kids which they thoroughly enjoyed. The kindness of the staff was unparalleled. We arrived on an evening when a light meal was not provided but the hotel hostess thoughtfully provided a lovely light repast for all 50 of us. We'll done!
from Charlotte
Submitted on 11-09-2016
Hotel had all the accommodations, but not enough staff support. Swimming pool and weight room should be open all night. Staff stated the hours are based on occupants next door. closed the exercise room at 10:00 some nights.
from Vienna, Virginia
Submitted on 16-09-2016
Some people make an immediate impression with their sense of humor. Charlie, who met us in the reception, belongs to that rare type of people. Our room was very spacious, clean, and equipped for a long stay. The bed was comfortable. The seating arrangement was not optimal, with a heavy short sofa awkwardly placed at an angle to the TV. The bathroom was designed to assist people with physical challenges, and so was the pool. There is free parking.
from
Submitted on 22-09-2016
We love this place and are comming black. Breafast and lunch included in the price, be advised lunch served only monday to thursday. Staff is helpfull, rooms are very clean, tottaly satisfied. Not really close to anything though but in a quiet place
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