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Hilton Garden Inn Charlotte Uptown

Charlotte, NC, US (CLT)

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Based on 631 reviews
This Hilton Garden Inn's Charlotte, NC hotel is conveniently located near: * NASCAR Hall of Fame * Charlotte Convention Center * Time Warner Cable Are
Room & Rates
2DBL MOB/HEARING ACC W/TUB - Hilton Garden Inn Charlotte Uptown - 1

2DBL MOB/HEARING ACC W/TUB

  • 2 Double Beds
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
  • Visual Alert
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1 KING BED - Hilton Garden Inn Charlotte Uptown - 2

1 KING BED

  • 1 King Bed
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
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1KNG MOB/HEARING ACC W/TUB - Hilton Garden Inn Charlotte Uptown - 3

1KNG MOB/HEARING ACC W/TUB

  • 1 King Bed
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
  • Visual Alerts
Hide room details
1KNG 1 BDRM MOB/HR ACC TUB - Hilton Garden Inn Charlotte Uptown - 4

1KNG 1 BDRM MOB/HR ACC TUB

  • 1 King Bed
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
  • Visual Alerts
Hide room details
1KNG MOB/HEARNG ACC RI-SHW - Hilton Garden Inn Charlotte Uptown - 5

1KNG MOB/HEARNG ACC RI-SHW

  • 1 King Bed
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
  • Visual Alerts
Hide room details
1 KING BED 1 BEDROOM SUITE - Hilton Garden Inn Charlotte Uptown - 6

1 KING BED 1 BEDROOM SUITE

  • 1 King Bed
  • Living Area
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
Hide room details
1 KING BED 1 BEDROOM SUITE - Hilton Garden Inn Charlotte Uptown - 7

1 KING BED 1 BEDROOM SUITE

  • 1 King Bed
  • Living Area
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
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1 KING BED WITH WHIRLPOOL - Hilton Garden Inn Charlotte Uptown - 8

1 KING BED WITH WHIRLPOOL

  • 1 King Bed
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
Hide room details
1KNG MOB/HEA ACC WHRPL TUB - Hilton Garden Inn Charlotte Uptown - 9

1KNG MOB/HEA ACC WHRPL TUB

  • 1 King Bed
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
  • Visual Alerts
Hide room details
1KING 1BDRM WHIRLPOOL STE - Hilton Garden Inn Charlotte Uptown - 10

1KING 1BDRM WHIRLPOOL STE

  • 1 King Bed
  • Living Area
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
Hide room details
2 QUEEN BEDS - Hilton Garden Inn Charlotte Uptown - 11

2 QUEEN BEDS

  • 2 Queen Beds
  • Cable TV w/Premium Channels
  • Clock Radio w/MP3 Connection
  • Work Area
  • Ergonomic Desk Chair
  • Coffee Maker
  • Complimentary Stay Fit Kits
  • Hair Dryer
  • Iron and Ironing Board
  • Granite Counter-tops
  • Microwave
  • Mini-Fridge
  • 2 Phones w/Voicemail
  • Free USA Today Newspaper (M-F)
  • High Speed Internet Included
Hide room details
Hilton Garden Inn Charlotte Uptown
508 E Martin Luther King Jr. Blvd, Charlotte, NC US 28202-2830

Certain to please the busy executive or leisure traveler to North Carolina are our array of special amenities, including complimentary high-speed Internet access with secure PrinterOn® remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk with desk level outlets, ergonomic chair, On Command® video/Nintendo/ HBO® and a complimentary USA today® each weekday morning.Our hotel in Charlotte offers the Great American Grill® restaurant serving freshly prepared breakfast as well as lunch and dinner. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. When guests are ready for after work relaxation or some fun during a weekend getaway, the indoor pool and fitness center are available. Our business center is available 24 hours a day. Our full service Hilton Garden Inn hotel in Charlotte, North Carolina offers 2,200 square feet of meeting space capable of accommodating up to 100 people and servicing your every need with full catering options.***** Everything. Right Where You Need It!® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 631 reviews
from Vancouver, Canada
Submitted on 13-05-2016
Stayed in hotel for a corporate conference. Hotel rooms were clean, staff very friendly and helpful, breakfast was good, and overall decent. Hotel is situated in uptown area, and a 10-15 minute walk will take you to a bunch of restaurants and bars.
from Graham, North Carolina
Submitted on 14-05-2016
We enjoyed our trip to Charlotte NC. The rooms were clean and the view from the 12th floor was phenomenal. The staff members were helpful and gave us tips on where to visit. The swimming pool was cold but the hot tub was good.
from Little River, South Carolina
Submitted on 17-05-2016
My wife and I stay here anytime we are attending a concert at the Music Factory; the hotel offers a complimentary shuttle to and from the venue. The rooms are nice; the breakfast area off the lobby is very nice as well.
from Mooresville, United States
Submitted on 18-05-2016
Hotel staff was very friendly! We showed up a little early and they got us our room right away! They found out it was my wife's 50th birthday and wished her a happy birthday! They even went out to our car for us to get bags.
from Phoenix, Arizona
Submitted on 21-05-2016
I stayed there for a trade show. The hotel was expensive for a HGI, but very close to the convention center (like across the street). The exercise room was the smallest I have seen in a Hilton Garden Inn. The wifi was good, the staff was professional. Overall a nice stay.
from United States
Submitted on 26-05-2016
The experience at this hotel was great!! Staff was so friendly, also let us know to contact them if anything was needed. We felt important as guests and appreciated. The complimentary Shuttle service was amazing! The drivers even suggested places to visit, restaurants and things to do. The breakfast staff were eager to greet us, let us know where everything was, what was available and kept smiles every morning. We utilized the Fitness Center during our stay. It was very clean, had a private bath... Read more
from Detroit, Michigan
Submitted on 27-05-2016
Lovely hotel with friendly staff and a good shuttle service. I called ahead and was able to get an early check-in. This enabled me to get right over to my office to work. When I was leaving, the hotel suggested a black car service who picked up my luggage first, then picked up me at my office and delivered me to the airport very quickly and efficiently. I had no issues at all during my stay.
from Madison, Wisconsin
Submitted on 01-06-2016
Room was great, queen size bed with a whirlpool. Room service was very good. Parking fee was high $15 for self parking and $20 for valet. Staff was slow to respond to a fight in the hallway at 12:30am. Right across the road from the NASCAR hall of fame.
from Goose Creek, South Carolina
Submitted on 05-06-2016
The first room we had wasn't great at all and it was old and the headboard broke...once we got a new room they put us in a upgraded room and a softer bed as well first night was horrible second night was great...
from
Submitted on 06-06-2016
Great hotel. Great staff experience and clean rooms. Would definitely come back. Close enough to walk to everything downtown. The only down fall was parking the deck to park in was kinda tight trying to get into it but all in all it was a great experience.
from The Woodlands, Texas
Submitted on 19-06-2016
The Downtown Charlotte hotel was excellent. I was initially concerned about the location away from offices and restaurants. But, the shuttle service was simple and reliable. The hotel itself was great. Clean. Friendly, competent staff. Excellent value too.
from Columbus, Ohio
Submitted on 20-06-2016
Nice affordable rates, huge room,helpful friendly staff, stayed at hotel previously several years back during comic con and was happy to do so again, will return to same hotel in future very nice way to be next to my main destination
from Macon, Georgia
Submitted on 21-06-2016
This is right at NASCAR Hall of Fame and Charlotte Convention Center and is a great place to stay for family. We stay here annually for HeroesCon and it is perfect location to stay for this or any convention at the Convention center
from McMinnville, Tennessee
Submitted on 21-06-2016
Service was wonderful. Nice modern decor. Room needed detail clean in corners and along baseboards. Needed new mattress on bed. Not everyone appreciates sleeping on feather pillows. Fridge didn't keep things cold. For the price of the room, I'd have appreciated glassware., not plastic
from
Submitted on 21-06-2016
It meets expectations, nice, clean, pool, gym, good food and free WiFi. Walking distance to NASCAR Museum, ok it's next door. You will not go wrong staying here. In my opinion. I saw families playing and having a good time in the pool, so I guess you can say it's a family friendly hotel. I'm here on business... So take it for what it is....safe travels.
from Louisiana
Submitted on 23-06-2016
Quaint hotel just a few miles from the airport. Enjoyed my stay here. Food is decent. Stayed one night. Spacious meeting room. Staff was extremely courteous. Room was clean. Staff called a cab and it arrived spot on on time. I would make it a point to return.
from Hubert, North Carolina
Submitted on 25-06-2016
The hotel staff were outstanding, working hard to meet the needs of all of us guests. I love the location you can walk anywhere downtown. The room was clean and the beds were very comfortable. We didn't eat breakfast because we felt it was a bit costly given the type of food.
from Atlanta, GA, United States
Submitted on 25-06-2016
Hilton Gardens is always a good choice, and our choice to stay at this property in downtown Charlotte was a good one. The accommodations are reflective of a higher priced property. The cooked to order breakfast beats the heck out of the "free stuff" at other chains. The location was easy to get to and provided good access to all the great things to do in downtown Charlotte.
from Nashville, Tennessee
Submitted on 29-06-2016
The location of this property is very convenient to businesses Uptown as well as Southend. For those who fly in, it is a quick Uber or Taxi to the hotel. Many restaurants and most Uptown businesses are within a 15-minute walk. The front desk staff could not have been more welcoming. The lobby has a fresh, open feel and there is always something to drink and/or eat in the lobby.
from
Submitted on 30-06-2016
The service at The Hilton Garden Inn was fantastic. I'll never stay anywhere else when visiting Charlotte. My mom is handicapped and the staff helped me with all of the tasks and getting to my room. The rooms at Hilton Garden Inn are always clean and I always sleep like a baby.
from Columbus, Ohio, United States
Submitted on 02-07-2016
Great service. Great shuttle Clean rooms. Good food. Gracious staff We were there for Paralympic trials. We stayed in a whirlpool room. Beds were comfortable. Could use an update, but had a great stay. Located in an area with easy drive, shuttle To shopping, food, and entertainment.
from Philadelphia, Pennsylvania
Submitted on 06-07-2016
The staff was very helpful in making me feel comfortable. The hotel was very clean and the Internet service was perfect I did not have any problems with this hotel and I recommend that anyone that has to stay in this area to take advantage of this experience.
from Charlotte
Submitted on 06-07-2016
We visited as part of the Paralympic group and couldn't have been happier with our stay. The hotel is very clean, the staff are very helpful and friendly, and the location is perfect for walking to restaurants and access to the bike/running path.
from Greenville, North Carolina
Submitted on 07-07-2016
This has become my favorite hotel to stay at in Charlotte. The staff are always friendly and go above and beyond to make sure we have a nice stay. The location is very convenient to the convention center, and the entire facility is clean and tidy. The restaurant is very good also.
from Aventura, Florida
Submitted on 11-07-2016
We stayed nearby and wanted a reasonably priced dinner. This was not fine dining but very good value for the money. The turkey club served on multigrain toast was filled with fresh items and served with a side of fresh fruit. The shrimp appetizer was not as advertised as the shrimp were boiled not grilled but they were fresh and a good size. The garden salad was very generous. It cost $5 and consisted of mixed greens, sliced almonds, cherry tomatoes, cucumbers, onions and roasted red peppers. Ev... Read more
from Rochester, New York
Submitted on 12-07-2016
Was not expecting to stay in Charlotte the night I did, but American airlines screwed up my flight. The hotel was maybe a 10 minute Uber ride from the airport, located in the heart of downtown Charlotte. The staff was friendly and professional and the room was clean, comfortable, and well furnished. I mistakenly left my cell phone charger in the room and called the staff from the airport when I realized it. They were able to find it and mailed to me right away, had it only a couple days later. A... Read more
from Martinsville, Virginia
Submitted on 13-07-2016
I had a good experience at this hotel. I enjoyed the uptown location and especially the courtesy shuttle that graciously takes you anywhere within 3 miles which covers the uptown area almost completely. The accommodations are nice and well worth the rate I paid.
from Savannah, Georgia
Submitted on 14-07-2016
Hotel was around a lot of great places would love to stay again. Wish the shuttle would stop to at least one mall nearby and the pool water was freezing cold need pool warmers and room service personnel but mainly Spanish butt enjoyed NC Charlotte for the first time nightlife was great day life was beautiful
from Rockville
Submitted on 15-07-2016
Used the online check-in to save time only to discover that the room assigned to us was on a floor being remodeled. So the front desk upgraded us to a suite with a jacuzzi tub. Good. At 3am, the room next door turned on their tub which was just as loud as if it were in our room. After a half hour of that, it was followed by 15 minutes of gurgling as their tub drained. Called the front desk and was told we could change rooms right then and there and that this was a known problem with the j... Read more
from North Pole, Alaska
Submitted on 17-07-2016
We spent a couple of nights here. The staff was truly top-notch and the room was mostly clean. The beds, however, were lumpy and uncomfortable and even though we are not rough sleepers, the fitted sheets were not the proper size and kept coming off the mattress as we slept. Breakfast is $12.95, or there are some restaurants within a 15 minute walk into the Epicenter in uptown Charlotte. Otherwise bring your own breakfast. For what is charged for room and parking, a complimentary breakfast wo... Read more
from Oak Ridge, NC
Submitted on 20-07-2016
I chose this hotel as my daughter was having surgery at Presbyterian Hospital and it was only 1 mile away from the hospital. Online price was $123.00....2 queen beds ended up being $189.90 per night PLUS had to pay $15.00 per day to park in the hotel parking garage. Ridiculous! Also was charged $24.99 fee for something and $65.00 which I haven't figured out yet. I checked out Tuesday morning and stayed at the hospital. Parked in their garage from Tuesday morning until Wednesday afternoon and co... Read more
from Raleigh, United States
Submitted on 20-07-2016
I did not like the restaurant food too much but the service was great. I ordered the turkey club which did not have a lot of flavor at all. They forgot my fiancée's toppings for his burger but they did bring them up after waiting for a short while. For the price, I expected a better experience but the staff was very accommodating and the bed was very comfortable.
from Pittsburgh, PA, United States
Submitted on 20-07-2016
The staff here in Uptown Charlotte was absolutely awesome. Always courteous, friendly, accomodating. The rooms were nice and never heard any other noises in the hotel. Was clean and homey-feeling. Would definitely go back when I am back in the area. Was there for a wedding.
from Durham, North Carolina
Submitted on 23-07-2016
The hotel is in a perfect location downtown. The staff were all friendly and accommodating. The room was very clean and comfortable. Price was reasonably. Hotel was beautiful inside and out. I would definitely return and recommend.
from Orlando
Submitted on 23-07-2016
Location is convenient and curtesy shuttle within a three mile range makes it easy to get around without dealing with parking at your destinations. All staff we encountered were supper nice and helpful. Breakfast was plentiful. Gym not big, but everything available when I visited.
from New York, United States
Submitted on 23-07-2016
I highly recommend this HGI! The hotel is located in the heart of the city of Charlotte, NC and is an awesome place to stay! Friendly and courteous staff, great amenities, great location and ease of access to the many happenings of downtown Charlotte, NC!
from Orlando, Florida
Submitted on 24-07-2016
We stayed here passing thru on vacation. Below average room. Nothing fancy. Needs renovated. For $300/ night, needs breakfast included. I've stayed at MANY Hilton Garden Inn's which has that & are MUCH cheaper. I'm sure it's because it's next to the NASCAR Hall of Fame. Probably would stay somewhere else next time.
from Greer, South Carolina
Submitted on 24-07-2016
Staff provided excellent service. We arrived in the morning and they were able to accommodate early check in. We had an issue connecting our phones to the hotel wifi. Steven at the front desk volunteered to "fix" it on our phones for us. Oh and the beds were adjustable..best sleep in a long time. Free coffee,tea and lemonade was a nice treat.
from Aiken, SC, United States
Submitted on 25-07-2016
The Hilton Garden Inn, Uptown, Charlotte is one of the better hotels we have stayed in our travels. We were there for medical reasons and the Imaging place we had to go to was ideal in location to this hotel. From the moment we walked in the front door until the moment we walked out, we were treated with respect and like we were royalty. The hotel itself is what we might call a little older than some - which gave it character; however, the room was kept up, with regard to comfort of furnishi... Read more
from Weymouth, Massachusetts
Submitted on 27-07-2016
The room was clean when we arrived. After going out we came back to a room which hadn't been cleaned and no clean towels. Put in a request and went out again. Came back and still room not cleaned and no clean towels. Had to get towels from management. Breakfast was very good. They had a lot of offerings. The hot tub wasn't working. We traveled 16 hours and booked hotel because we wanted to be able to use hot tub. Very disappointing. Booked hotel through booking.com so hotel said they ... Read more
from Wytheville
Submitted on 28-07-2016
It was OK but not what we expected. The menu was nopt very extensive and was a little pricey for us. The restaurant was within walking distance for us and was the only reason we chose it. The food was good and service was good.
from Cary, North Carolina
Submitted on 01-08-2016
The Hilton Garden Inn Uptown is in a great location, within walking distance to many uptown attractions. Our room was very clean and the staff is very friendly. However the in-room facilities are in need of an upgrade. The AC was very loud, felt like a car was running in our room, it took a call to front desk to figure out how to use the TV, and the mattress could have been more comfortable.
from Laurinburg, United States
Submitted on 07-08-2016
First time at this Hilton Garden Inn Uptown and it was the best. Great views great service great food. Noah at the front desk is the man. Very professional and friendly. I will return to that property.
from
Submitted on 08-08-2016
We booked this room in advance so we could enjoy a nearby rock concert. The hotel was completely booked & busy but the front desk comped us for our minor inconveniences and the experience was overall terrific. Rooms were clean, the breakfast was superb, the parking was horrible & overpriced but they had a shuttle to take us to our venue so we could relax with a few drinks. Great overall, we will return.
from Greenville, South Carolina
Submitted on 10-08-2016
We had to go to Charlotte for a funeral so not much time to make a reservation. We were pleased to find a reasonably price room close to where we were going to be. Standard accommodations with a clean room, comfortable bed, Keurig in room, and small fridge. The biggest complaint is the parking. Our room was on the second floor but the only access to the parking area was on the 4th floor. It seemed expensive ($15/day for self-park) but we don't live in a downtown like Charlotte so it may be ... Read more
from Rochester, New York
Submitted on 11-08-2016
Everything was as it should be when staying at a Hilton property! Staff and location of the property were excellent and clean! Very accommodating and willing to serve! We were treated as gold members should be!
from White, South Dakota
Submitted on 15-08-2016
Very very pleasant staff, rooms could use an update to keep up with surrounding hotels. I believe the staff has been the most helpful group of people I have ever dealt with over 9 years of traveling!!
from Sunset Beach, NC
Submitted on 29-08-2016
Stayed here several times for Carolina Panther games. Very friendly and helpful staff. Cookies and coffee are very good! Great location to walk anywhere uptown. Stayed on 12th floor, very quiet location.
from Clermont, Florida
Submitted on 06-09-2016
Close to our destination (across the street). Shuttle service available but due to bad weather we chose to stay at hotel. Food in "restaurant" was good but very limited. Could use more variety and seating.
from Salisbury, United Kingdom
Submitted on 06-09-2016
This hotel is in a great location in Charlotte. There was a warm welcome and check in. The room was large and clean. It was great to be able to select the room online using the HHonors app! This is definitely a recommended hotel in the beautiful city of Charlotte.
from Olathe, Kansas, United States
Submitted on 07-09-2016
My husband and I were in Charlotte for him to attend a work conference. I got a little vacation out of the deal. The hotel was terrific with comfortable beds, quite so work can be done. There is a nice bar that has a lot of activity in the evening and a restaurant with a great breakfast buffet. When the clerk found out I was with my husband, he upgraded up to a king bed. The location is the best in the heart of the action in Charlotte's renovated "Uptown." I had so much fun walking out the... Read more
from
Submitted on 08-09-2016
Close to everything. Directly across the street from the NASCAR Hall of Fame. Rooms were clean and comfortable. All the staff were wonderful, warm, friendly and helpful. Great shout out to Joey who checked us in and made us feel special right from the beginning.
from Asheville, North Carolina
Submitted on 13-09-2016
Shops, restaurants and convention center short walk. Only stayed one night. Very nice clean room ready for our stay, staff very helpful. I would recommend staying at this hotel. Charlotte has a variety of restaurants to choose from.
from Monroe, North Carolina
Submitted on 13-09-2016
Excellent sleep, nice courteous employees. Great buffet breakfast. Ask for Chase Little for a warm welcome. The room was big and clean. In room coffee pot, fridge, microwave. Very pleased and will be staying again when I pass this way. Has large check in area with fire place.
from Burlington, North Carolina, United States
Submitted on 13-09-2016
This is a wonderful property that provides excellent customer service and is conventual located. Plenty of parking as well. I would recommend this to any travelers both business and pleasure. You can expect to get the Hilton touch at this property.
from auburn, wa
Submitted on 13-09-2016
I stayed at the Hilton Garden Inn Charlotte Uptown for a weekend in August. This is a very friendly, service oriented hotel. Everyone was so incredibly helpful! I was greeted warmly at the front desk and offered a couple of free water bottles to help cool us off from the intense heat and humidity that the south is known for. After obtaining our room key we had the unpleasant task of completely emptying my daughter's jeep that was filled to the rim with her life's belongings as we were relocating... Read more
from Sugar Land
Submitted on 18-09-2016
The nice thing about Hilton Garden Inn's are that they are consistently very good. This one is no different. It's in the uptown area with convenient walking to the convention center and the arenas and football stadium.
from anywhere
Submitted on 19-09-2016
my daughter and I stayed here for a football game; we needed to find a nail salon and the desk staff suggested one; it was very good; then we needed to find a restaurant and they also helped us find one, which was very good; the whole staff was very informative. The shuttle drivers gave us a lot of information and got us to where we had to go. The room had a whirlpool and it was so nice to have that plus a fridge, microwave and coffee machine. Would stay here again, it was one Hilton hotel t... Read more
from
Submitted on 26-09-2016
Stayed here for two nights while in town for business. It's solid: the people are nice, the room was good and big. The gym was half decent and they had some good beers on at the bar. Breakfast wise, I had the lot, and I'd do it again. Can't go wrong with this place.
from Osprey, United States
Submitted on 29-09-2016
Very nice and great staff and free shuttle around town. This stay was right after the protests and the Hotel was functioning as if nothing happened. They still provided wonderful service. Except for a few boarded up broken windows.
from
Submitted on 02-10-2016
I always love staying at the Hilton Garden Inn Charlotte Uptown. Although it had suffered some damage from the mob violence that plagued Charlotte just prior to my arrival, I felt very welcomed and very safe during my stay. My room was recently renovated, and I loved all of the new features in the room.
from United States
Submitted on 08-10-2016
The hotel needs to remodel the rooms. The walls are thin and you can hear the conversations easily. The hotel had damage from the riots- that can't be helped however repair the windows not paint the burbs outside.
from Charlotte, United States
Submitted on 10-10-2016
I was forced to make alternate reservations when the hotel close to my meeting dropped the ball and had me booked for the wrong month and had confirmed the correct month with me prior. It was not a Hilton hotel. The city was almost completely booked and from the moment I called this hotel to the moment I checked out, the customer service was seamless. If you are in Charlotte, this hotel is a must!
from Brigham City, United States
Submitted on 12-10-2016
We came to town for a NASCAR race. We enjoyed this hotel very much. The people were very friendly. The hotel and room was clean and nicely decorated. We loved that the NASCAR Hall of Fame was just across the street.
from Raleigh, North Carolina
Submitted on 15-10-2016
Had a great visit despite devastating damage from riots. Service while there was superb but when we needed help retrieving items left in the closet we cannot get anyone to follow up. My son has called twice and both times told they would check with housekeeping to try to get the items returned. Both times have had no response. I usually stay at Marriott properties and thought I had found a great place to stay in Charlotte. But with the promised follow up will just use Marriott again when I retur... Read more
from Durham, North Carolina
Submitted on 17-10-2016
The recent riots in Charlotte caused the front glass doors to be smashed in and the entrance to the hotel is in the parking structure now, but the hotel is beautiful and in one of the best locations in Charlotte.
from Englewood, Florida
Submitted on 20-10-2016
I have never stayed at a hotel in this class with such a poor entry and exit. You must enter the poorly marked parking garage to even see the entry to the hotel. We drive a van and knew in advance we'd be parking in the lot adjacent. No curb cuts for rolling luggage and you must enter the path of cars driving through the garage to get to the lobby entrance. Very poorly marked entry from the surface parking lot, I had to call the front desk from the parking lot to ask how to get in. Valet parkers... Read more
from Chapel Hill, United States
Submitted on 21-10-2016
The hotel facility is average, but overpriced for the location. Moreover, there is currently construction on the first floor which means guests arriving have to enter the Hampton Inn parking deck next door in order to park and check in. I didn't know this, and the hotel made no effort to inform me, so I circled the block a couple times before calling the front desk to figure out what to do.
from Columbia, South Carolina
Submitted on 26-10-2016
For a last minute booking due to not wanting to drive back home this was a good value. Room was comfortable and clean. No complimentary toiletries though. Staff was pleasant. Could use updating and parking garage kinda scary.
from
Submitted on 28-10-2016
Recently held a group function here and was truly impressed by the professionalism of all of the staff! It was a busy week, but we felt continuously cared for by Ashlee, the Senior Sales Manager, Erik, General Manager, and Mike the Catering Manager. Mike went above and beyond for our group never leaving a detail out. This is our second event to hold at the HGI Uptown and will definitely be back! Thanks to all of the hard working staff!
from Masonville, CO
Submitted on 31-10-2016
If you're visiting Charlotte on business or maybe a Panthers game, this is the perfect place to stay. It's centrally located within walking distance to the Convention Center and the football stadium. The rooms are well kept, they have a good business center in the hotel and staff are friendly and helpful. It's a great place!
from Camden, United States
Submitted on 31-10-2016
Great location, easy in and out. Wonderful breakfast but not free. Very small pool but everything was very clean. A typical perfect Hilton Garden. We only live about 70 miles away but just came up to spend the night out
from Orangeburg, South Carolina
Submitted on 01-11-2016
The location is great and the staff is even better! I would definitely stay here if I'm in the area again! Special thanks to Megan at the front desk who made me and my friends feel extra welcomed! Thank you so much.
from
Submitted on 01-11-2016
Nice, clean and good facilities for a personal trip. We were there for a wedding but it was a Panther home game at the nearby stadium. But we were not overcrowded, and breakfast was no waiting when we arrived. Nice view of town from the higher floors.
from Pittsburgh, United States
Submitted on 01-11-2016
We had a great stray at the Hilton. Very nice staff and easy to walk to everywhere we needed to go. Kinda of a nice bonus that the NASCAR hall of fame was right across the street. I would definitely use this hotel again, price was great and the hotel was nicely remodeled
from
Submitted on 04-11-2016
I just stayed there for a convention. It's two block from the convention center and across the street from the NASCAR Hall of Fame. I have to say, the staff there is fantastic. Friendly, helpful, and incredibly genuine. They have a free shuttle that travels within 3 miles of the hotel, and the front desk staff goes above and beyond.
from Broadview Heights, Ohio, United States
Submitted on 07-11-2016
This is a very nice hotel that is predominantly suites and several rooms have spas. It is very close to the city center, actually just a block behind the flag ship Hilton, but much better value. Overall, the service is excellent and very friendly.
from
Submitted on 09-11-2016
We were upgraded to a suite, which was very nice. Positives, my husband can wake up early and work without disturbing my sleep. I could watch my shows on one TV while he watched his shows on the other. Shuttle service is great. Great, centrally located uptown hotel. Only negative is that the bathroom isn't located off the bedroom. It's off the living room. Long way to walk in the middle of the night.
from Pulaski, Virginia
Submitted on 10-11-2016
We were upgraded to a suite which are very nice!!! Room includes a jacuzzi tub which was s nice extra!!! Walking distance to Time Warner Center. Hotel provides shuttle service anywhere in a 3 mile radius!!! Also close to Bank of America Stadium!!! HIGHLY RECOMMENDED!!!!!!!
from Spanish Fort, Alabama
Submitted on 18-11-2016
This hotel is awesome and they aim to please and make your stay as comfortable as possible. Would definitely come back. If you are in the area, do check them out. The breakfast was amazing as I am quite greedy and love a big hot breakfast! You can as finicky or greedy as you want with their extensive buffet. Yumm!
from Indianapolis, Indiana
Submitted on 20-11-2016
Guest rooms look like the 1990s. Ridiculous. Rickety thermostat on the wall (not digital) with loud radiator by the window. Mustard-colored vinyl ottoman. Seriously? No breakfast room service or even call-in order option. Positive: Staff was friendly & helpful.
from New Jersey
Submitted on 21-11-2016
Second time at this property in the past year. Rooms are large and comfortable. Everything in working order. Staff uniformly friendly. Breakfast is way above average other chains' offerings and better than most Garden Inns at which I have stayed; cost is $12.95 unless you have a voucher. About 15 minutes from the airport. Location is convenient to the government center and courthouse. Hotel shuttle is prompt and transports with him 3 miles of the hotel. Mercy Hospital is just a few minutes awa... Read more
from Detroit, Michigan
Submitted on 22-11-2016
Helpful staff, very clean rooms, excellent location close to all amenities...there's nothing like the feeling of being right in the middle of all activities. Great breakfast bar with kind and friendly staff. They even offer services that take you to the local stores for shopping.
from Charlotte, North Carolina
Submitted on 22-11-2016
You can hear the plumbing from all sides. Keep your fingers crossed no one uses their Jacuzzi at 1:14am. That should tell you about my stay. There was no Manager the next morning. The girl at the front disk offered to switch our room but there was no way I was going to move my family in the middle of the night.
from Burnsville, North Carolina
Submitted on 25-11-2016
I had asked for rose petals in our room as we were there for anniversary but I walked into much more than that. They were beautiful swans made out of towels and even chocolate covered strawberries in the fridge.thank you so much for making our anniversary extra special.
from Charlotte, North Carolina
Submitted on 02-12-2016
I came here to get some rest , relaxation and a peace of mind . I like this place a lot. I got everything I was looking for except the pool was a little smaller than i like , I'm a tall person 5'11 exactly so a 4ft pool I wouldn't enjoy too much . I Love to swim not just wet my toes lol but other than that I highly recommend.
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