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Hilton Garden Inn Charlotte North

Charlotte, NC, US (CLT)

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Based on 393 reviews
At the Hilton Garden Inn Charlotte-North hotel, you'll find everything you need including complimentary high-speed internet access and remote printing
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Hilton Garden Inn Charlotte North
9315 Statesville Road, Charlotte, NC US 28269

Why Stay Here

Meeting Rooms
Wireless Internet
Whirlpool and Pool
24-Hour Convenience Store
Business Center
Fitness Center

Resort Details

At the Hilton Garden Inn North - Charlotte hotel, you`ll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. The Hilton Garden Inn Charlotte North Carolina hotel features include: Complimentary 24-hour business center, 24-hour Pavilion Pantry convenience mart. At the Hilton Garden Inn Charlotte-North hotel, you`ll find everything you need including complimentary high-speed internet access and remote printing, Indoor/Outdoor heated pool and whirlpool, Fitness Center, Great American Grill Restaurant. Come enjoy a taste of North Carolina hospitality and exceptional service at the Hilton Garden Inn Charlotte hotel.

Accommodation Details

Guest rooms at The Hilton Garden Inn Hotel in Charlotte include: microwave oven, refrigerator, coffee and coffeemaker, full-sized ironing board and iron, large work-friendly desk with convenient desk-level outlets, 2 dual-line phones with voicemail.

Restaurants, Lounges & Bars

Great American Grill Restaurant

Meetings & Conventions

Over 2,100 square feet of divisible meeting and banquet space.

Pools & Spas

Whirlpool and Pool


Charlotte, North Carolina hotel visitors may enjoy the following area attractions: University of North Carolina Charlotte, University of Research Park, Charlotte Motor Speedway, Concord Mills Mall.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 393 reviews
from Johnson City, New York
Submitted on 09-05-2016
Stayed for one night and wasn't very impressed. I think Hilton has perfected the art of non-personal, not-so-welcoming, robotic training for its front desk employees. For paying over $100 breakfast was NOT included. (It is offered for +$11 and is quite good). The pillows were small and flat, the blackout curtains didn't shut tight and there was a parking lot lamp glaring in the window. The tv was painfully slow flipping through channels. And I'm pretty sure "city view" was listed for this room... Read more
from South Carolina
Submitted on 14-05-2016
We had a great weekend stay. The staff was very helpful and our room was clean and quiet. We would definitely stay here again when we have a trip in the area. The keurig in the guestrooms was really appreciated.
from Durham,NC
Submitted on 22-05-2016
Thought the Hotel was typical of the Hilton Garden Inns . Clean and comfortable with excellent service and staff. Rooms were very adequate. Maybe this hotel was a bit older than others. Slightly on the pricey side . Location to Charlotte downtown is good with easy access to Davidson College (2 exits) north. Road construction north may slow one down at busy time. Generally close to restaurants and shopping.
from Charlotte, North Carolina
Submitted on 23-05-2016
We had a family get together in Charlotte to celebrate a mother's 80's birthday. This Hotel is very near Northlake Mall and Lake Norman off rt. 77. Very Nice place to stay and so relaxing. The hotel made sure our stay was very pleasant . The outside areas by the pool and patio with very clean and welcoming.
from Parkersburg, West Virginia
Submitted on 25-05-2016
I'm a true believer in you get what you pay for. This experience was excellent. The only complaint was that the bathroom smelled weird. We didn't tell the staff because...well it's a bathroom and it was manageable. We will certainly return!
from Columbia, South Carolina
Submitted on 28-05-2016
Hotel is in a good location, staff was friendly, room was clean and good size. I would definitely stay at this hotel again. I didn't eat the breakfast but some of my family did and they thoroughly enjoyed it. There is a bar and restaurant onsite as well
from Washington DC, United States
Submitted on 29-05-2016
Needs renovation and a very good cleaning! The carpet was water soaked in some areas and very dirty in others. This hotel smells musty and reap of cigarette smoke. Though this location is very convenient, I would not stay here again, nor would I recommend it to anyone else.
Submitted on 01-06-2016
Loved the hotel we got an excellent rate for Memorial day weekend and this was my fiance first time in Charlotte and even staying in the hotel and he loved it. He is from Africa and his first words were when are we staying in a hotel again.
from Chicago, Illinois
Submitted on 02-06-2016
Not terribly far from Speedway. Located near restaurants and highways. Staff is friendly and accommodating. Compared to other hotels, it was nicely priced and is a brand/quality that I trust. I would stay here again.
from Charlotte, North Carolina
Submitted on 06-06-2016
The location was perfect for site visits and Uptown Charlotte. The restaurant was superb in product and service and the stay was very restful. The environment was both business and casual, which was a good fit for me.Highly recommend this hotel
from Sewell, New Jersey
Submitted on 07-06-2016
Terrific accommodations and location for families of all ages and very accommodating for large group of out of state guests that traveled for a family wedding in the area. There is also the convenience of the surrounding businesses and restaurants
from Knoxville, Tennessee
Submitted on 10-06-2016
We have stayed here 3 times a year since 2009. While usually a nice hotel there have been small things wrong every time. After a while it adds up. This visit we were in the king suite with sofa bed. The pull out sofa had no sheets on it or in the room plus the blanket that was wadded up in the sofa had been "used". After calling for bedding she brings sheets only. Had to call again for blanket & pillow. After this nightmare neither of the two televisions worked. Being too tired to make another c... Read more
from Pittsburgh, Pennsylvania
Submitted on 21-06-2016
On our recent stay the staff (new hire, Charles) was helpful. Unfortunately we needed much help. We travel frequently (4-5 times a year) to Florida where we visit Disney. We travel from Pittsburgh. This visit was a return trip and we had already driven 8 hrs and wished for a room close to the highway for a rest, pool, tv and breakfast before we continued for another 7 hours. We liked the location and the pool. The proximity to the bp and bob Evans. We would like to make this garden Hilton a reg... Read more
from Virginia, United States
Submitted on 21-06-2016
Everything was great. The rooms are very nice and the bed is comfortable. The staff made me feel welcome. The check-in time was 3:00 and we got there at 2:30 and the room wasn't ready. We waited for about 20 minutes before we got it. I would recommend this hotel. I will stay here again.
from Toledo, Ohio
Submitted on 22-06-2016
The service was great, the pool needed some maintenance but they showed up our last day there to tend to it. The staff made you feel at home. Facility was neat and clean. They accommodated a huge wedding party and did it wonderfully!
from Sumter, South Carolina
Submitted on 27-06-2016
This was a very nice room.. The room was very spacious, bed very comfortable. Microwave and refrigerator . Location of hotel was great as well. Restaurants within walking distance. staff were friendly.
from Northampton, United States
Submitted on 28-06-2016
i was extremely pleased with the cleanliness, comfort and courteous staff. I just came from a Florida hotel competitor where the room was dirty, service was lacking and air conditioning was uncontrollable. The Hilton Garden Inn was a very refreshing and pleasant change.
from Hope Mills, North Carolina
Submitted on 30-06-2016
Not impressed highly disappointed the room was not what we expected. The bed was uncomfortable, pillows were flat so flat to it seemed you didn't even have one. The blanket didn't fit the bed. My wife pulled the blanket off me all night. I didn't sleep because the bed was so uncomfortable. Then wake up to have to pay for breakfast when other HHilton Hotels it's free. Not impressed most definitely won't be staying again.
from Tampa, Florida
Submitted on 02-07-2016
This hotel had a high level of service from the people but the TV in my room would just not work properly. I had service come up and fix it once on the first night but even after that it would either not come on or just stay on the Weather channel. Beyond that the staff was friendly and helpful but you have to pay for breakfast which the buffet run's you about $11.95 per person.
from Jacksonville, Florida
Submitted on 04-07-2016
The king jacuzzi suite I stayed in was directly behind the behind the elevators. It was loud and vibrational all night in my bed. The staff did not inform me that this would be an issue prior to my check-in.
from High Point, North Carolina
Submitted on 09-07-2016
I had a horrible experience with ordering from the restaurant the food was ok but I would never order from that food from their again. I was overcharged for my food they had the wrong menu in the room different from what the restaurant actually had.
from Melbourne, Florida
Submitted on 10-07-2016
The hotel is very modern and clean. The room was clean and comfortable. We ate dinner at the hotel and it was very good. We booked through AARP and Hilton Honors and we felt we received very good value.
Submitted on 11-07-2016
Nice clean hotel. I'm a Diamond member so alway great service. staff were awesome. Especially Da'Varis. Close to great shopping and restaurants. Great BBQ in the south. Pool is great, Charlotte is a great little city. We were holding meetings in the Conf rooms and all was great minus the Sunday morning worship. It can get quite loud with the singing etc so schedule accordingly.
from Jacksonville, United States
Submitted on 12-07-2016
staff was very friendly, the only problem was that an hour after breakfast, dishes were still on the table Also, the person who was preparimg the breakfast was constantly using profanity, not something you want to hear while you are ordering
from Knoxville, Tennessee
Submitted on 25-07-2016
My girlfriend and I stay here while going to a concert at the Pavilion, this hotel was very nice however, the pool area was misleading from their website, the pool was very very small and the patio chairs outside was horrible. They were black metal and with the temperatures in the upper 90s the chairs would burn your legs and arms, we had to use wet towels and put on the chairs just to use them.. I'm not sure why management has not replaced these patio chairs giving the size of this hotel and i... Read more
from Columbus, Ohio
Submitted on 26-07-2016
Stayed here for a night on the way to Hilton Head. Rooms were good, staff was excellent, and location was perfect. The rooms are not the very newest updated in some ways (bathrooms) but everything was very clean. Our small kids loved the pool.
from Richmond South/Southpark, United States
Submitted on 25-07-2016
Excellent stay, room was clean and well taken care of. Hilton's have never let me down. Excellent staff, they are very warm and make me feel right at home. I seem to always have great experiences with staff at Hilton hotels.
Submitted on 01-08-2016
Great hotel in Charlotte. After an 8 hour trip our brief stay was extremely pleasant. The hotel was clean and inviting. Decided to eat dinner in instead of venturing out. Our order consisted of pan fried dumplings and chicken wings along with Caesar salad. The food was prepared perfectly and very satisfied with the quality and price. Our server was personable and efficient. Great place!
Submitted on 03-08-2016
Stayed in this hotel for 4 nights. Overall the hotel is great. The pillows though need to be upgraded. It is not very firm & uncomfortable. You put your head in the pillow and you sink in. My family did not have a good night sleep. The air conditioner was great. Very cool when you get into the room & you can control how cold or hot you want it. Our last night though was not so good. The beds were made but the towels in the bathroom was not replenished & housekeeping also forgot to bring out some... Read more
from Baldham, Germany
Submitted on 08-08-2016
I am a frequent visitor of this Hilton garden inn, and I always appreciate the great service and friendliness of the staff. Whenever I show up I feel being welcomed, they recognize my name - the team makes the difference!
from Denver, Colorado
Submitted on 20-08-2016
The staff is friendly and professional. The room could use a little updating. Shower head can be greatly improved. Location has several restaurant options within walking distance. Don't stay on 2nd floor above the meeting/ banquet rooms.
from Durham, North Carolina
Submitted on 22-08-2016
We stayed briefly after a day at Carowinds before shipping out to western NC the next day, so not a long stay. The room was quite nice, bed plenty big and comfortable. The one area of complaint I have is that I left my toiletry bag in the hotel bathroom with many personal effects and I've called multiple times, no one has been able to locate it. I've had to pay to replace many of the items and some won't be able to be replaced, so it's pretty disappointing that the hotel wasn't able to track thi... Read more
from Summit nj
Submitted on 24-08-2016
The hotel staff made the stay great. They were efficient and very helpful and knowledgable about the surrounding area. I would stay there again. The bed and pillows made foe a good sleep. It was located near the highway which made it very convient
from Atlanta, Georgia
Submitted on 31-08-2016
The rooms were nice and clean, and the staff was warm and friendly. I would definitely stay here again for my business trips in the future. I like the fact that i didn't have to leave the hotel for a good meal and and drinks.
from Melbourne, Australia
Submitted on 02-09-2016
Sierra checked us in around 5:00 pm very quickly and easily. We were assigned a room on the top 5th floor at the end of the building, where there would be minimal people traffic. The room is typical HGI standard, quite spacious and very clean. Everything worked well. Lighting was somewhat dimmer than we like. The kingbed was comfortable. Bathroom was good also, but I did noticed a few specks of mold on the grouting of the wall tiles. Otherwise the bathroom was bright and clean. Breakfast was to... Read more
from Charlotte, United States
Submitted on 06-09-2016
The hotel was very nice and the staff was wonderful and helpful. The hot tub and pool was clean and well kelp. When looking for lodging in that area will stay there again. The sleep quality of the room was nice as well.
Submitted on 15-09-2016
I was going to be in Charlotte over night for business. I was referred to the Hilton Garden Inn Charlotte North and I must say I was very pleased. The staff is super friendly and the building itself is very clean. I have slept in plenty of hotels before, but I must say, their pillows are the most comfortable I have ever slept on. It was also nice having the exercise room available so I could a run in on the treadmill. I will certainly stay here again for future visits.
from Louisiana
Submitted on 16-09-2016
Had a great stay at this hotel. I always enjoy the spacious rooms. This is a clean pristine hotel and i will definitely return to this hotel. Workout room is sufficient and the breakfast is rock solid and the pantry was stocked. Had a business meeting in the lobby and it was quiet and conducive to our successful meeting.
from Rochester, New York
Submitted on 18-09-2016
Hilton Garden Inn North Charlotte is well maintained and convenient to I-77, shopping and businesses. While UNC Charlotte is convenient to this location, if your business takes you into Charlotte itself, you may be better served staying in the South Park area of Charlotte.
from Jamestown, South Carolina
Submitted on 21-09-2016
The hotel was very comfortable. The staff was friendly. Breakfast was delicious. If or when I come to Charlotte again, I will definitely come back to your hotel. Everything was convenient as far as restaurants and the mall. Thanks.
from Hartsville, South Carolina
Submitted on 22-09-2016
This hotel experience was great and I will stat at this hotel again.I will put it as my first stop every time I visit Charlotte area. Plus its near areas I know and love. I appreciate everything you offer
from Thompson s Station, Tennessee
Submitted on 28-09-2016
Had never stayed at a Hilton Garden, so didn't know what to expect. Very pleasantly was clean, well-lit, nice furnished, and the staff went out of their way to be courteous and helpful. Would stay there again.
from Sylvester, West Virginia
Submitted on 04-10-2016
We stayed 3 days while visiting the Charlotte area. The staff members were courteous and friendly, the room was clean. The inn is located conveniently close to the NASCAR Hall of Fame and the Charlotte Motor Speedway.
Submitted on 07-10-2016
Very nice staff at this hotel, helpful and kind, they go out of there way to help you and give you good information. They welcomed us as a Hilton Honors member. Kitchen staff was excellent also, food was great to eat, particularly after a long day driving down highway 77. Internet service was great.
from Richlands, United States
Submitted on 12-10-2016
They care about the guest and think ahead for any unexpected emergencies. When I arrived at the Hilton Garden Inn Charlotte AIRPORT and was told they gave my room away I went into a panic. I had just drove 6 hours through Hurricane Mathew and the last thing I expected was to be told I had no room. I had booked the reservation well in advance of my planned business trip. THANKFULLY, Hilton Garden Inn NORTH has a better management team!!! My stay and the staff were great!
from Miami, United States
Submitted on 14-10-2016
This gem is perfectly located near convenient food choices (Bob Evans, Asian Fondue, etc.) and all the main highways. The room was spacious and clean. Staff were friendly and helpful. We will definitely stay there again next year when we visit for the NASCAR race.
from Atlanta, United States
Submitted on 14-10-2016
No FREE breakfast, NO FREE breakfast, No FREE breakfast, No FREE breakfast, no free breakfast, go to Bob Evans next door, Bob Evans fod was sooooo good! No FREE breakfast here, no free breakfast here, booooo hiiissssss,
from South carolina
Submitted on 18-10-2016
I attended a wedding, rooms were clean, front desk personelle was not too friendly as other Hilton Hotels I have stayed in. Housekeepers was very friendly and helpful. Disappointed because breakfast was not provided for free
from Lafayette, LA, United States
Submitted on 21-10-2016
Staff was very welcoming. The maid service left a dirty bath towel in my bathroom and my bed was missing a wheel under one of the feet. Other than these two issues, the stay was great. Breakfast was great.
from Boynton Beach, Florida
Submitted on 28-10-2016
As a business traveler you come to expect certain things like friendly check in, a tv that works, a/c that you can control, coffee in the room and being charged properly so you can expense it. Hilton Garden Inn in Charlotte North failed in all these areas. I knew it was not going to go well when upon arrival the young lady who checked me in had an attitude that, let's just say is more suitable for working in a factory than greeting customers. When I mentioned that the room should be prepaid as I... Read more
Submitted on 31-10-2016
I enjoyed this hotel immensely. It was clean and beautiful and the staff was super friendly! The room was clean and the whirlpool (in my room was amazing) The breakfast was great and I will definitely be staying here again in February when I return to NC for business It was close to the movie premier I was attending and a host of other places and things for me to do and see! 5 STARS HILTON!
from Palm Desert, California
Submitted on 08-11-2016
The client selected this hotel, however, the garden inn is a predictable and consistent hotel for me. I enjoy the layout and the active lobby with the dining and bar elements. The food there is terrific. The chef is a personality and a great guy.
from Coral Springs, Florida
Submitted on 09-11-2016
We stay in A LOT of hotels and HGI's and this one was very nice. It all started with a warm happy greeting at the front desk from Sierra. Her bubbly personality and helpfulness was really nice. She got us checked in quickly and we went to our very clean, comfortable room. There is great TV service with lots of channels and a fridge and microwave. Heck, even the towels were fluffy. The staff at the bar/restaurant were also very pleasant and the food was good. The breakfasts at HGI's can't ... Read more
from Baldham, Germany
Submitted on 10-11-2016
It is a well located hotel for the ones doing business in the northern parts of Charlotte, good infrastructure, service oriented staff which is always happy to go the extra mile. I am only attending the breakfast which could be improved (quality and variety)
from Rocklin, California
Submitted on 11-11-2016
Food was not fresh, doors slamming all hours of the night, maids didn't remove trash, front desk host gave me bad directions to a location. Reservations was for a king bed and was given a suits, also paid for a suite.
from Arlington tx
Submitted on 19-11-2016
My plane arrived early and the staff were kind enough to let s check in early. The hotel was clean and quiet. I ordered room service and it was delivered in a very timely manner. I enjoyed my stay and would recommend it.
from Charlotte, North Carolina
Submitted on 19-11-2016
The TV in the room didn't work, and the heat in one of the rooms weren't working, this was a special event for my daughters 10th birthday so we had a sleep over they weren't able to watch TV in either room
from New Orleans
Submitted on 22-11-2016
My husband and I stopped here en route to see family for Thanksgiving. It was fine, passable, nothing special. Could use a little cosmetic work (like painting doors, walls that are scuffed) but otherwise, clean and safe and pleasant. I'm not sure why they charge for breakfast, as it is not terribly different than free continental breakfasts at other Hilton owned properties. Close to the interstate and the mall. Just fine.
from Charlotte, United States
Submitted on 25-11-2016
Treated me like family, the professionalism was beyond compare. The Staff were polite and helpful when questions were asked.the experience of the staff was a tribute to the Hilton name. Would definitely stay again, and bring the kids next time.
from Lehigh Acres, United States
Submitted on 27-11-2016
The hotel was exceptional as far as the front desk and breakfast concierge, but the bedding was just unacceptable! I did request that the bedding be changed, but it never happened. The front desk staff did comp me a one stay because of the bedding incident.
from Charlottesville, Virginia
Submitted on 28-11-2016
My wife and I stayed here during the Thanksgiving holiday. The hotel is located in a very convenient place with lots of restaurants and shopping close by. The staff is very friendly and the hotel was clean and quiet. The best part was the breakfast, including made-to-order omelettes. It was our second time staying at this hotel and we would stay there again.
from Miami, Florida
Submitted on 29-11-2016
I was passing through on my way up north. I decided to stay here because there was an indoor pool and restaurant. Staff where great & hospitable. When I got to my room the whirlpool was extremely dirty. Yikes.
from Miami, United States
Submitted on 30-11-2016
We had a great time in Charlotte and Hilton Garden made it so much better. Our experience was very enjoyable. The staff was very kind and helpful. The breakfast had a great selection and their coffee was wonderful. The hotel had a great location. Definitely will stay here again.