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Fairfield Inn & Suites by Marriott Charlotte Matthews

Charlotte, NC, US (CLT)

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Based on 387 reviews
Room & Rates

Standard suite

1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Sofa bed, free local calls, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard one king

1 King Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Sofa bed, free local calls, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard two queen

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Sofa bed, free local calls, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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King Suite

King Suite

1 King Bed and 1 Full Sofa Bed
550 sq feet (51 sq meters)

Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Sofa bed, free local calls, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed

1 King Bed
575 sq feet (53 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Sofa bed, free local calls, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Room, 2 Queen Beds

Room, 2 Queen Beds

2 Queen Beds
570 sq feet (53 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Sofa bed, free local calls, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Fairfield Inn & Suites by Marriott Charlotte Matthews
8540 East Independence Blvd, Charlotte, NC US 28227

Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a picnic area.

Dining
Grab a bite from a snack bar/deli serving guests of Fairfield Inn & Suites by Marriott Charlotte Matthews.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 387 reviews
from Monroe, Washington, United States
Submitted on 29-04-2016
We stayed here over the weekend and our room was clean and quiet. The continental breakfast has quite a variety and the staff is accommodating and friendly. It's worth the price to stay. They have amenities (pool and e excise room) that looked clean and kept up, however we did not use them.
from
Submitted on 16-05-2016
Rooms are very clean and classy, as is the pool and weight area. Front desk is very friendly and helpful. I had a mix up with my debit card and they were very helpful as to sort it out. Superb service!
from Lake City, Florida
Submitted on 21-05-2016
We don't stay at this chain very often, but that may change after this visit. The lobby area is very open, clean and inviting when you enter the hotel. The front desk clerk was very friendly and welcoming. The whole hotel, including the rooms and bathrooms are very nicely decorated, with pleasing colors. The room was really large and clean. Wifi worked well and the a/c was quiet and kept the room at the temp we wanted all night long. There were lots of nice breakfast options and the breakf... Read more
from
Submitted on 22-05-2016
Really nice hotel. It appears to be new. Very friendly front desk staff. The attendant at breakfast was great! She was super friendly and helpful! The room (a double queen) was very large and clean. The bathroom was very well done and in excellent shape. There are lots of dining options within a few miles.
from France
Submitted on 25-05-2016
The hotel has a good location with good access by car. It is next to a chili's restaurant walking distance so this is nice. The road doesn't generate any noise and the area is calm. The room is ok and I had the whirlpool one. The bed is comfortable but the shower is ugly and not welcoming. The bathroom is ok. Check in was good and check out was was quick. Would rather go for another option next time.
from Buffalo, New York
Submitted on 26-05-2016
We checked in and the desk clerk said someone double booked our room! We had to wait because our reserved room was GIVEN away. There was no apology or accomodation. We stayed three days and requested housekeeping several times and they never came the ENTIRE stay. However, breakfast staff were hospitable
from
Submitted on 27-05-2016
The Fairfield Inn and Suites Charlotte/Matthews was an absolute joy. The location was far enough off the major road to make a morning run comfortable but close enough to stores, fast food and restaurants for anything you might need. The person who checked me in late in the evening was professional, bright, fun, and ready to help. My room was modern, clean-styled, and open. I had all the things I look for -- easy wi-fi access, plenty of charging points for the different devices I travel with, and... Read more
from Lake City, Florida
Submitted on 01-06-2016
The room was clean and well appointed,the beds were comfortable with nice linens. The bathroom was clean and of a nice size. The staff at check-in were pleasant. The breakfast was pretty much standard fare.
from Atlanta, Georgia
Submitted on 11-06-2016
This Fairfield certainly rises to the top of the Fairfield properties around the US. The exterior is very inviting, parking is well lit and easy to drive in/out of. The hotel staff was pleasurable, though I only interacted with the gal checking me in around 4pm. The room was consistent with Marriott quality for furnishings, decoration and cleanliness. My only feedback which truly can't be changed are the thin walls and ceiling. It's not always fun to hear someone above you as they walk back an... Read more
from
Submitted on 22-06-2016
The hotel was very clean. The location is very convenient, 20 min to Uptown, 15 min to South Park. There are plenty of restaurants to choose from casual eat to fine dining. I think the hotel is equipped well for both family reunion or casual business trip. The front desk staff members were very friendly.
from
Submitted on 04-07-2016
The rooms where clean. Receptionist was very polite. Reservations where not right from online, he made everything right for us. Convenient to everything. Kids loved the inside pool bc it was raining out. Would book again!
from MILTON KEYNES
Submitted on 04-07-2016
This hotel is about 10m SE of downtown and rather in the middle of nowhere but the price was right. Its a typical Fairfield Inn - spacious, comfortable and clean rooms with helpful staff and a good free breakfast. Would certainly stay there again
from
Submitted on 17-07-2016
The Fairfield Inn & Suites Charlotte Matthews has some of the most comfortable beds I've ever slept in. Very comfy!! Fast internet service to boot. I loved the southern hospitality of the staff ; the front desk agents were especially friendly. The location is perfect -very close to downtown -which is important if you have work. The fresh and yummy breakfast was a nice bonus to a very nice stay. We will be back!
from
Submitted on 18-07-2016
Our room was great with one exception. The air conditioner was either too cold or too hot. My husband, who normally feels hot all the time, didn't sleep well because he would wake up "freezing", get up, turn up the temperature 2 degrees, and then end up "burning up". The cycle continued throughout the night. We aren't sure if this was specific to our particular room or general to all rooms with that type of air conditioner.
from Charlotte, North Carolina
Submitted on 18-07-2016
I would like to give special commendation to Sky, who checked me in and made sure that my stay was great. She was very kind, friendly and professional each time that I talked with her; and she made sure that I enjoyed my stay at Fairfield. I really appreciate Sky. She is the kind of employee that makes one want to come back to Fairfield anytime a hotel in Charlotte is needed. I thank Marriott for hiring employees like her, and I look forward to coming back to Fairfield again. Thank you again, Sk... Read more
from
Submitted on 20-07-2016
We love to stay in this hotel when we are in Matthews visiting our grandkids. Staff is extra nice and hotel is fresh and clean. It has everything I need. the breakfast is a little better than the standard free breakfast.
from NJ
Submitted on 21-07-2016
Other than the parking lot, the hotel was great. Check in was a breeze, room was spotless and a comfortable 76 when entering. Bed sheets felt like a dream. Spacious room and great breakfast for $99. Just a few minutes outside the city center. Would recommend.
from Atlanta, Georgia
Submitted on 21-07-2016
This hotel was perfect! The front desk agents were very nice and helpful. Hotel is easy to find and directly off of the highway. Check in was a breeze even when I switched my room from a double to a king room. There were great restaurants and shopping centers within walking distance. The breakfast was above average and the breakfast attendant was super nice. Definitely will be back when I return for work!
from Saint Marys, Pennsylvania
Submitted on 03-08-2016
Nice, clean Fairfield Inn...newer, very clean including rooms. Staff is sharp and on their game. Easy to find, convenient stay. Parking area just a little tight but that's not a big deal. Would definitely recommend.
from New York City, New York
Submitted on 06-08-2016
There is nothing wrong with this Hotel. It's clean, the climate is alway perfect. The staff are friendly and polite. On the other hand, there is nothing that separates it from any other medium level Hotel in any city across America. If you are looking for consistency , this is the place.
from Bremen, Georgia
Submitted on 09-08-2016
Everyone that I encountered was wonderful! James (night shift) was so polite and I enjoyed a long conversation with him during the night (my child woke me up and I couldn't go back to sleep). The hallways were very warm but the room was very cold so it wasn't really an issue. I was hoping the market would have a little bit better of a selection for my late night craving but again...not a big issue. Overall I really enjoyed the stay and would stay here next time as well.
from Greenwood
Submitted on 11-08-2016
We were so impressed by the staff at Fairfield Inn & Suites........they all went the extra mile to make our stay an enjoyable one! Ms. Shani & her front desk staff were so friendly, accommodating & helpful. Ms. Patty went the extra mile every morning at breakfast......she even helped the children with their breakfast choices. I think you ought to change her name to "Johnny on the spot"....she was on top of everything making every breakfast an enjoyable experience!! If you're in the Charlotte... Read more
from Fayetteville, North Carolina
Submitted on 21-08-2016
We stayed at the Charlotte Matthews Fairfield Inn in order to be close to an event in Charlotte. Nicki checked us in and she provided excellent customer service. She was very friendly and answered all our questions. The entire hotel was extremely clean to include our room. I was very impressed with the condition of the hotel and the professionalism of all the staff members. In the morning, we went to the breakfast room and there was an entire High School Volleyball Team in there. The Breakfast... Read more
from
Submitted on 25-08-2016
This place was awesome. Upon checking in, Nikki at the front desk was on point. She was very pleasant and even after she heard about my show in town, told the guests of the hotel about it to let them know there was a cool comedy show going on. That's awesome. Got to the room and it was dope. Huge King bed, 2 TVs, a lounge area with pullout bed, fridge, and microwave. And the best part, there was a good sized shower. It's my favorite part of a hotel, a big shower. A bonus to this place, w... Read more
from Atlanta, Georgia
Submitted on 26-08-2016
Upon checking in Nikki was very helpful and engaging. The suite was large, clean, and comfortable. I have nothing bad to say about this hotel. The parking lot may get full at times, but it is not a far walk to a door even from the furthest parking space. Highly recommended. And will stay again.
from Brooklyn, New York
Submitted on 29-08-2016
We checked in on 8/10/16 and the front desk staff was extremely helpful and welcoming. During the week, Sky was able to give us a list of places to go that my son would like. The room was clean and quiet. The beds were very comfortable. The bathroom was big and had enough towels. Breakfast had hot and cold options, waffles, eggs, cereal etc, I like how it changed each day. We stayed from Wed until Sunday. The hotel was quiet, even though it was busy during the week. We ordered dinner in one nigh... Read more
from Brooklyn, New York
Submitted on 06-09-2016
We had a very late night check in and checked out the following day, the staff was kind enough to accommodate a super late checkout for us so we could get some sleep, it was highly appreciated! Although we didn't do much other than sleep during our stay, we enjoyed the clean rooms, the modern design of the hotel and of course the comfortable bed and pillows! Looking forward to spending a little longer next time (: Thanks for having us!
from Roznov pod Radhostem, Czech Republic
Submitted on 13-09-2016
Easy to find with plenty of parking spots, many shopping possibilities and restaurants in surrounding. Cosy breakfast room - just as Europeans we really disliked paper plates/cups, plastic cutlery and processed food. But it is a standard in the US and we have to accept it. Room was OK, just music played (from 7am to late evening) at the entrance was sometimes disturbing.
from
Submitted on 25-09-2016
After learning of the recent activities in Charlotte, we were happy to learn we booked our room 20 minutes away. The hotel was clean and the people at the front desk were welcoming. The room was comfortable, but as I retired for the evening, I could smell cigarette smoke, perhaps coming through the vents. The breakfast was satisfactory providing anything from yogart, cereal to scrambled eggs and do-it-yourself waffles.
from Chandler, Arizona
Submitted on 01-10-2016
The room was nice. In addition to the basics, TV, bed, and bathroom, it also had a coffee maker, a small fridge, and a microwave. It came with a free breakfast and a nice lounge. There is also a workout room and a pool on the property.
from
Submitted on 02-10-2016
The front desk staff were very polite and courteous upon our check-in, and offered with no hesitation to move us to a different room when there ended up being an issue with the room's plumbing. The room was gorgeous and clean, and the beds were very comfortable, and the added luxuries of onsite laundry facilities and an indoor pool made our stay that much more pleasant. It was also super helpful having a work desk and wi-fi access in the room so that I could still knock out some work while trave... Read more
from
Submitted on 12-10-2016
This hotel was ok. The staff was very friendly. It is close to many restaurants to include a Chilis right outside of the parking lot. Very good selection of shopping venues nearby and within close proximity of the highway. My only concern was the uncomfortable bed. I could not get a good night's sleep because it felt like sleeping on a noisy, squeaky, cardboard box. Also, I could hear the neighbors speaking and stomping upstairs - I didn't get a good feeling that the rooms were well insula... Read more
from
Submitted on 03-11-2016
Very Pleasant and friendly staff. Nikki is always a pleasure to work with and she takes care of us and remembers us every time we stay. Any issues we might have she is quick to fix them. The rooms are always clean and comfortable.
from Savannah, Georgia
Submitted on 12-11-2016
I have always enjoyed staying at a Marriott. The staff was very nice and helpful. The maids were excellent as well. The breakfast was good but needs a little updating. Enjoyed staying in the area to visit family. Will be seeing you soon and I will recommend this Marriott for other people to stay at.
from
Submitted on 19-11-2016
I had a great stay. The outside fire pit and grills really came in handy.The room was clean and cozy and Shani at the front desk was very polite and helpful!! Thank you Shani for making my stay great!
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