Sign In Support Why Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL DAY: 10% Off Hotel or $100 Off Pkg

Doubletree Hotel Charlotte-Gateway Village

Charlotte, NC, US (CLT)

Check Rates for
Hotel Specials
Hotel + Flight from
Check Rates for
Package Specials
Based on 777 reviews
Room & Rates


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details
Doubletree Hotel Charlotte-Gateway Village
895 W. Trade Street, Charlotte, NC US 28202-1122

Why Stay Here

Outdoor Saltwater Pool
Wheel Chair Accessible
Meeting Space
Fitness Center
On-Site Dining

Resort Details

For your enjoyment, the hotel in Charlotte, North Carolina also provides an extensive amenity package that includes: Sparkling outdoor saltwater pool, complimentary 24-Hour access to the well-equipped business center; 2,000 square feet of meeting space perfect for small board meetings, training classes, receptions. On-site hotel dining in Orchards Restaurant and Exchange Lounge and room service available. Complimentary 24-Hour access to the state-of-the-art fitness center featuring Precor equipment . Complimentary city trolley stop in front of hotel runs M-F 6:30 AM-6:30PM (Excluding holidays; hours subject to change) At the Doubletree Hotel Charlotte-Gateway Village, your comfort is the concern. Be the Guest, and enjoy a truly exceptional stay, complete with the signature warm chocolate chip cookie at hotel check-in!

Accommodation Details

Spacious, contemporary Charlotte hotel rooms with a residential appeal feature incredibly cozy Sweet Dreams beds and all the comforts of home, including: Oversized work desk Two dual-line phones with voicemail, conference capability and data ports Remote controlled, Internet enabled television with On-Demand movies, music, and games Express checkout with e-mail receipt, hotel Guest survey and hotel information channel Wolfgang Puck coffee makers, iron and board, hairdryer Laptop compatible safe Wireless high-speed Internet access (for a nominal fee) MP3 compatible sweet dreams clock radio VIP amenity choices available.

Restaurants, Lounges & Bars

Start your day with a hearty breakfast buffet in the Charlotte hotel`s Orchard`s Restaurant, serving all your favorite menu selections for breakfast, lunch, and dinner in an upscale dining atmosphere. Or relax with conversation and cocktails in the inviting Exchange Lounge.


Bordered by the beautifully landscaped grounds of the Johnson and Wales University campus, the Charlotte, NC hotel is just 15 minutes from Charlotte Douglas International Airport and within easy reach of various exciting Charlotte attractions, including:
Lowes Motor Speedway
Carowinds Theme Park
Discovery Place
University of North Carolina at Charlotte
Verizon Wireless Amphitheater
Johnson C. Smith University
Concord Mills Mall
Ray`s Splash Planet
Bank of America Stadium - Home of the NFL Carolina Panthers
Time Warner Arena - Home of the NBA Charlotte Bobcats
Nightlife at EpiCentre
Johnson and Wales University Guests visiting the Charlotte, North Carolina hotel on business will also enjoy convenient access to a number of local businesses and corporations, including:
Bank of America
Duke Energy
Wells Fargo
Ernst & Young
Zenith Insurance
Time Warner
The Ideal Choice in the midst of many Hotels in Charlotte The convenient hotel location, trademark hospitality, and great hotel amenities make the full service hotel in Charlotte, NC a perfect fit for short term, extended, or corporate stay travel.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 777 reviews
from Aiken, United States
Submitted on 23-05-2016
Knowledgeable and Personable front desk staff. Cleanliness of rooms was superb! LOVED the text messaging method of communication, quick and efficient! Highly Recommended. If ever in the Charlotte area, definitely a MUST hotel to stay at; conveniently located to local colleges and universities, midtown, and local shopping centers/malls.
from Kitty Hawk, North Carolina
Submitted on 24-05-2016
The location was awesome. I thought the service and quality were between average to good. The location off the highway was convenient and easy. I also enjoyed where the hotel is located in comparison to downtown.
from North Wales, Pennsylvania
Submitted on 24-05-2016
My company is based in Charlotte so I come in once a month for a couple of days and always try to get a room at the Doubletree. They recently updated their lobby and restaurant and it is superb- value and selection. Everyone there bends over backwards to help with anything. I love it- makes me feel at home!
Submitted on 25-05-2016
We have been coming to this hotel for 4 years while our daughter was attending Johnson & Wales University. She graduated this past weekend and I have to say this was the best experience we had with this hotel. Whatever you are doing keep it up. Service was wonderful.
from Baltimore, United States
Submitted on 25-05-2016
Recommend this hotel. Very well kept with helpful staff. Full amenities. Although it is a little more than other Hilton properties, it delivers the quality and service expected. We would stay here again.
Submitted on 30-05-2016
We ordered a room with "double beds" thinking that double meant two queens or at least two full sized beds. The beds were so tiny it was like sleeping on a twin sized bed. The room was nice otherwise. Parking was very pricey and would rather stay somewhere that didn't cost $15 a night for parking . Overall the hotel was nice but wouldn't return.
from Wayne
Submitted on 01-06-2016
This as a typical doubletree property. Clean and friendly service. Basically on the campus of Johnson and Wales. Not right in the center of town. A decent walk uphill to the center of town. Overall a pleasant experience. Would prefer to be closer where the activity is.
from Boston, Massachusetts
Submitted on 03-06-2016
Not a bad hotel to stay one night in. We arrived late (~9:55 pm) were able to check in fast, room was easy and clean. The bar is fine for a quick meal, but beware, they stop serving real food at 10 and go to bar bites until 11. The water and cookies on checkin are always a nice touch! The room was clean and well decorated, and the bed was pretty comfortable. Note: if you park in the parking lot, you need your room key to get out!! So don't leave it in the hotel room unless you want a huge heada... Read more
from Wadmalaw Island, South Carolina
Submitted on 04-06-2016
The Doubletree was economical, clean, and in a beautiful location. We had no problems during our stay. The staff was friendly and helpful and the beds were very comfortable. We would definitely stay here again.
Submitted on 16-06-2016
Stayed here for work downtown one week. Free WiFi for Hilton Honors Members. $14 per day for parking. Libations restaurant is pricey, especially for breakfast. Ask for the second floor for the "Little Extras." This is a free pantry on the second floor with snacks.
from Atchison, United States
Submitted on 16-06-2016
Very nice, clean and friendly hotel with great food and services! The manager and employees truly enjoy making your stay perfect! The room was very quiet and spacious with great internet access. I would stay there again and recommend it to anyone.
from Illinois, United States
Submitted on 21-06-2016
This was my first time in Charlotte. The staff was extremely attentive. My room was very clean and my bed was very comfortable. The hotel is only about a mile away from downtown, which was great. The cost was great also. I would definitely stay at this hotel again.
from Bristol, United States
Submitted on 21-06-2016
Not a single complaint. Very clean, efficient and comfortable. I hope to return here next summer. The high quality of the room, the service and convenience of location make this Doubletree an excellent value for the price.
from Charlotte, North Carolina
Submitted on 22-06-2016
Location and cleanliness was wonderful. But staff could use a little work on accommodations and manners when it comes to speaking with guest in certain situations. I would recommend for leisure as long as you don't have multiple rooms and it doesn't involve a special occasion.
from Carey, United States
Submitted on 29-06-2016
Check-in was a breeze, room was spacious and exceptionally clean, staff was friendly. Meeting room was superbly stocked with morning snacks, coffee, water, and lunch served right in the room. All in all another great stay with the Hilton clan!
from Sunset, SC
Submitted on 29-06-2016
As a Hilton Gold member I have stayed at many Doubletree Hotels.....but I won't be back to this one. First, I had reserved 3 rooms and requested one room have early check-in as we were in Charlotte for a concert. We were finally able to check into our rooms at the NORMAL check-in time of 3pm, but only after giving up on getting the originally reserved room types. I understand that early check-in is never guaranteed but I watched many other folks walk in and be able to check right into their r... Read more
Submitted on 30-06-2016
Nice place to stay near downtown restaurants and the college. Great parking. Rooms clean. Room 323 looked over the courtyard and was very quiet. I don't recommend the bar area- pricy and service poor. However the rest of the staff were great.
from New York
Submitted on 01-07-2016
I upgraded to have access to the snack room ...very accommodating when you have children .. You have access for your full stay , this is great when you are traveling with children and you need to get them something.
from Hialeah, Florida
Submitted on 01-07-2016
Front desk staff was welcoming and highly engaging. Great hotel bar. This is a good choice for your business travel in to Charlotte. Room was a good size. Staff made sure there was a cab waiting for me early in the morning so that I wouldn't miss my flight home.
from Atlanta, Georgia
Submitted on 03-07-2016
Great location and rooms are nice and clean. Parking is less desirable. The pool is kinda small and limited seating. Could Probably be a problem during summer months if this is a big deal for you. This hotel sits right in the middle of Johnson and Wales University. Which has a Nice outside seating courtyard.
from Tennessee, United States
Submitted on 06-07-2016
My stay started with a warm cookie, then a wonderful bed. Very helpful staff !! We were Close to all the downtown attractions . had no problem getting a n uber ride. We came to Charlotte for a concert and everything was east to get to. The Hotel was very nice and the bed was great ! What else do you want in a 2 day getaway :)
from Charlotte, North Carolina
Submitted on 07-07-2016
Very clean and updated rooms. Double beds weren't very comfortable, I'll be honest. Accommodating, friendly staff. NO BREAKFAST, which was a bummer. Nice saltwater pool/patio. Nice location on the west side of uptown, so I could walk to work or wherever really. Really close to the interstate was well. We were given complimentary "pantry" access which was basically a snack room with key card access, so that was nice for our daughter.
Submitted on 07-07-2016
We stayed for 5 nights while our son was participating in an athletic competition. Staff were wonderful, facilities were great! Easy walk or ride to the city and plenty to see and do. Great location, great group of people!
from Westchester, New York, United States
Submitted on 11-07-2016
Really great & clean room the addressee on's for extra prices is a little extreme. But it is clean & Friendly. A nice place to be and close to downtown area and I would suggest anyone stay here so feel free to use this hotel
from Randolph, United States
Submitted on 11-07-2016
The hotel is conveniently located near Uptown. Staff is very friendly. Rooms are quiet, nice, clean, and spacious. There is a YMCA across the street that is available for use by hotel guests. Very easy access to main interstates.
from new jersey
Submitted on 12-07-2016
It was a perfect location for my business matters. There are also restaurants in the area that I was able to walk to. The rooms were clean and Christine at the desk was very helpful to me. The fitness center was nice and clean as was the pool area
Submitted on 14-07-2016
Cold AC, clean bathroom, fluffy linen, clean hallways and lobby with full service kitchen and multi-computer business center. 10 minute drive to the airport. Perfect for my stay. I booked through Trip Advisor and the desk attendant informed me that I could NOT get my rewards points for my stay because I booked through a third party. He did tell me that Hilton will price match any rate in the future. I'll try that next time because I saved $30 using trip advisor but didn't get my rewards. When... Read more
from Douglasville, Georgia
Submitted on 14-07-2016
We stayed here for our daughter's orientation. We really loved how close to the campus and activities. We were greeted by friendly staff, got great cookies, read reviews before our trip and it was nothing like the reviews. It was so much better.
from Granite Falls, North Carolina
Submitted on 15-07-2016
My husband and I decided to stay at this particular DoubleTree location because of its proximity to the reason for our visit - literally steps to the location. Before booking our reservations, I checked other hotels in the area and found that the DoubleTree was not only the closest but also by far the least expensive.
from Avon
Submitted on 16-07-2016
Nothing really enticing for me to stay here. Even the snack room lacked the proper stocking that it needed. No selection of sodas....just diet coke or water. Called and went back 2 hours and still not properly stocked. There is just no reason to stay in plain rooms when there are so many nicer hotels in the nearby area. Out of the 3 different Hilton owned area hotels I have stayed at, this one was last in my book.
from South Florida, Florida
Submitted on 16-07-2016
Excellent for business, singles, couples. Would not use again for family stay. Food taste and presentation excellent, but choices limited. Would perhaps put a daily special on the menu, to increase options/interest in patronizing...
from Raleigh, North Carolina
Submitted on 17-07-2016
Hotel is as one expects from Hilton experience. Only breakfast restaurant staff semms uninterested in serving, forgetful or plain incompetent doing its job. We ended up laughing on whole restaurant experience.
from Beverly Hills, Michigan
Submitted on 18-07-2016
The view from my room is of modern architecture and pretty landscaping. Lots of colorful adirondack chairs and gorgeous trees. The hotel room itself isn't my favorite - but isn't bad either. I loved the warm cookie and cold water I received at checkin (as a Hilton Honors member - but everyone should be a member!). My least favorite thing is that you have to pay $14 a night to park in the hotel parking lot. I am only here one night so there may be alternatives - I recommend looking for one.
from Woodbridge, United States
Submitted on 20-07-2016
Hot bathrooms, damp smells, parking issues, felt like linens were dirty, pillows flat. Staff not very helpful, bar/restaurant prices quite high, prolbems with room cards being activated for all services.
from Harvest, Alabama
Submitted on 22-07-2016
Room was clean and very comfortable. Also very convenient to uptown. We did not eat at their restaurant but there are lots of great eating places close. Very beautiful part of Charlotte and we walked all around. Felt safe and there are police and security officers everywhere.
from Asheville, NC
Submitted on 24-07-2016
My stay was for one night. My room was on the top floor so it was nice and quiet except for the AC unit that had a random rattle all night. The AC never really reached the temperature of 70 degrees despite coming on and shutting off frequently. Breakfast was not included and expensive. If you stay stop and get sodas and other beverages or snacks before you get there as they charge over $3 for a beverage from the snack pantry. Front desk lady was super nice and friendly. Hotel seems a bit d... Read more
from orangeburg, United States
Submitted on 26-07-2016
Check in was swift and the staff was amazing. The room was great and I had a great view. I went down to the bar and ordered a salad which was very good. The ladies at the desk even gave me extra cookies when I asked for them. I would definitely stay there again.
from Charlotte, United States
Submitted on 27-07-2016
My room had a huge roach on the ceiling, and the next night a centipede in the bathroom. The TV had "no service" on the only 2 channels I wanted to watch. Then when I clicked to a channel, say ESPN, it was actually USA. Also, I had to ask 4 different times to get a pre-order breakfast menu. They screwed up my room service order. Overall it was a terrible experience.
from Colorado Springs, Colorado
Submitted on 28-07-2016
First, the staff is very nice and go out of their way to help with every need. Rooms are updated nicely and quite clean. In-room coffee maker with a nice tasting coffee. Like many hotels, not enough sugar, splenda, etc for a good cup of coffee or two...but when I requested extra for the next day it was provided for the duration of my stay. Another huge plus was the very nice linens/pillows. I'd love to have the same at home. Negatives are: - parking is an extra cost ($14 per day) - restaurant... Read more
from Star City, United States
Submitted on 28-07-2016
Not what I would have expected for the price point. Delay in request for additional towels. Waiting for over an hour. The day of check out housekeeping barged into the room even though we requested a late check out. Had to pay $15 for parking for each day I stayed.
from Denver, Colorado, United States
Submitted on 29-07-2016
Very nice rooms, and the staff went out of their way to be helpful. Nice swimming pool too. Very clean and beds were comfortable. They have a bar and restaurant as well as coffee bar. Easy walking distance to uptown Charlotte and all the restaurants there.
Submitted on 29-07-2016
We were very impressed with the very comfortable beds,and new pillows. Staff was fabulous. We even got texts to make sure everything was good. Rooms were very clean. Towels were luxurious, even the pool towels were large. Would stay there again. Wish there was a microwave in the room, and for the price, a breakfast would be nice.
from Atlanta
Submitted on 29-07-2016
I was in Charlotte for a family reunion, the hotel staff was very accommodating and nice. The staff went out of there way to make sure every need was met. The food was great, the chef even made items that were not on the breakfast bar just to make an eight year old happy. Great Job Doubletree on West Trade Street
from Virginia Beach, Virginia
Submitted on 02-08-2016
Close enough to the center of Uptown to walk everywhere, but far enough to enjoy a very peaceful rest. The staff is friendly and knowledgable of the greater Charlotte area. Libations Bar and Restaurant is the perfect start and end to any night out on the town.
from Jamestown, North Carolina, United States
Submitted on 02-08-2016
We had great times with our family. Every convenience and service was given to us. The rooms were very nice and updated. I didn't hear of any complaints among family members. Thank you Double Tree by Hilton for your hospitality.
from Lamar, Mississippi
Submitted on 05-08-2016
Hotel has issues both internally and with providers. 1. They offer a car service for 8 dollars for downtown travel, was there multiple nights and signed up for it multiple times and it was never there within 30 minutes. constantly having to use Uber/Lyft to get around. but when I asked about it upon return, they show I was picked up and left on time per their records. 2. Security, first two nights there my room door was closed but not locked, I just placed the do not disturb in the key slot for... Read more
from Tampa, Florida
Submitted on 07-08-2016
No room service menu... had to go downstairs & place order& return to room to receive order. It stinks I had to pay a delivery charge. I was assigned room farthest ftom elevs5, even though my honors profile asks for room near elevator. I have a walking disability.
Submitted on 08-08-2016
Nice hotel good rooms Awesome staff If you are a smoker there is no place for you to hide. Parking is a bit expensive thought it should have been included with the room rate Other that that I will stay there again
from South Carolina, United States
Submitted on 17-08-2016
I truly enjoyed my entire stay. From the digital e-check in to the room service and expeditious check out. The front desk staff was great and friendly !! Although it was a short visit it was great and I will be coming back in the future. We had a great room with a fabulous view !!
from White Plains, United States
Submitted on 30-08-2016
Very Clean, friendly, and convenient especially with having my daughter there as a student of JWU. The hotel sits directly on campus and is convenient when visiting her. Check is fast and easy and the few times there they have accommodated us with early check in. The only thing I don't like the few times while there is that the room service dishes linger in halls for majority of the day.
from Atlanta, GA
Submitted on 31-08-2016
Great location, easy parking and a friendly staff. Rooms are well appointed with recent updates to almost all parts of what looks like an almost new hotel. Perfect walking distance to downtown shops and restaurants. This is definitely one of the Charlotte hilton properties that appreciates the business traveler as well as families.
from Hollidaysburg, Pennsylvania
Submitted on 01-09-2016
This hotel is very clean. The halls are wide, well lit and nicely decorated. The room had a long desk with plenty of outlets for charging. The bathroom was very clean and spacious. The staff at the desk were courteous and helpful. The location is at Johnson and Wales University and within walking distance to the ballpark and stadium. There is a free trolley to take you downtown if you choose not to make the short walk.
from Tampa, Florida
Submitted on 06-09-2016
I stay in Charlotte for business and enjoy when I get to stay at the doubletree. This past stay was pleasant. I was greeted by name at checkin which made me feel special and it impressed me that they remembered who I was (I stay at the hotel about once every other month, but wouldn't necessarily expect them to remember me). My room was clean and my service was great throughout. I had to checkout early due to a severe weather situation which would have prevented me from getting home had I not l... Read more
from Charlotte, NC, United States
Submitted on 07-09-2016
Had a good time at the Panther game, with great eating locations within walking distance. Love the Doubletree bedding is so comfy, clean and friendly staff make the stay very comfortable. Appreciate the online checkin to choose room and know the view I will have, which was beautiful from the 7th floor. Parking at $14 a night was reasonable.
from Greenville, South Carolina
Submitted on 10-09-2016
Stayed here Labor Day weekend. Location was excellent. Convenient to uptown restaurants and clubs. Rooms were clean and check in was breeze. I'm a diamond member and I requested late check out, unfortunately they wouldn't grant my request. Aside from that one hiccup everything else was great. The cookie at check-in always helps ­???.
from Columbia, South Carolina
Submitted on 13-09-2016
Check in was very smooth and our stay was very relaxing after attending a pre-seasoned Carolina Panthers football game. Directions to stadium were very clear. My compliments to all staff! Location of hotel was very conducive for our visit.
from Cary, United States
Submitted on 12-09-2016
I felt the staff was awesome. So friendly and helpful Great extra care, directions, recommendations, and patients. The prices for the breakfast was high, but rest was great. Wish they had a better vending machine selections, and more coffee in room.
Submitted on 14-09-2016
I highly recommend this hotel, All of the staff members are so friendly and helpful . The dinning room has the best food ever the chef is a graduate from Johnson and Whales university and his dishes are amazing.
from New York City, New York
Submitted on 16-09-2016
Potentially the best service I've ever had in a hotel restaurant. Breakfast, and I'm forgetting your name!! Was it Rose? Darn. But I made sure to let everyone know. Super happy. This is a killer location if you're going to the Panthers game, but I expect you'll pay for it. Also for hopping on the road. But if you want to go for a nice stroll into downtown, I'd recommend uber. The neighborhood isn't great. I'm a big guy, and I was threatened, and told to "get off his sidewalk" in my PG version.... Read more
from New York, United States
Submitted on 17-09-2016
overall I had a great experience my family was amazed how the housekeeping staff was able to ask us when we would like our rooms cleaned for each day. They were very kind and courteous the entire stay.
from Louisville, Kentucky
Submitted on 19-09-2016
Good overall. ! I love the email that came before my arrival asking if I wanted any snacks to be waiting for me in my room when I arrive. This was most helpful since I arrived late at night and was starving. Of course there was an extra charge.
from Boston suburbs
Submitted on 20-09-2016
Came for family wedding with large group. Good location to get to downtown areas (short walk). Food was excellent at hotel dining room. Put on great buffet for wedding party also in a private room. Friendly staff. Definitely recommend.
from Atlanta, Georgia
Submitted on 20-09-2016
Clean spacious rooms convenient to everything! Housekeepers are very helpful and the breakfast was outstanding. Not to mention there's a Starbucks on site and an awesome bar that's open until midnight on weekends!
from Dallas, Texas
Submitted on 24-09-2016
I had an excellent stay at this hotel and left the day before the riots. The staff is excellent and can assist with city ventures. There is so much nightlife nearby it's hard to take it all in. The rooms are clean and spacious. The breakfast area is large and excellent. Will be staying here when I am back in Charlotte due to proximity to all things downtown and a short 15 minutes from the airport. Parking ramp is mixed use with the offices in the building and is the only thing confusing at th... Read more
Submitted on 25-09-2016
My son and I are here for the Panthers game. We've stayed in Uptown before and this location is superior. Very nice hotel, great locations, very friendly check in. You do have to pay for parking. View from room attached.
from Greensboro, North Carolina
Submitted on 27-09-2016
Great, clean, safe location and within walking distance of Bank of America Stadium!! We will be booking again!! Great rates and walking distance from other downtown restaurants/bars. Highly recommend!!
from Greenville, South Carolina
Submitted on 28-09-2016
I must say every staff member I came in to contact with were always helpful and smiling as if it was their duty to ensure I had an accommodating stay. Other guest was a happy as I. Best Choice hotel..
from Charlotte, North Carolina
Submitted on 28-09-2016
When I went to the bar and restaurant I was ignored for 15 minutes. Then I finally asked for a menu. Then I was ignored for another 15 minutes and left. Another group right next to me sat down and ate their food and was ordering dessert all without one single interaction from the wait staff. Except for me asking for a menu
from Phoenix, Arizona
Submitted on 28-09-2016
It's not my ideal location to stay as my meeting are typically in Uptown. However for the price, you really can't beat it. The staff is nice and the rooms are clean. There is also a decent on site bar and grill called Libations which isn't too bad. Upscale bar food and drinks. There is also a free black car service to and from Uptown which I love! (Check to make sure your company is in the list for free rides). I'll keep coming back if the Uptown rates stay high.
from Austin, TX
Submitted on 09-10-2016
Good hotel option for Uptown Nashville. Able to walk from the hotel to most places I needed to go. Hotel restaurant and Starbucks were wildly overpriced but it's a hotel. Cookies were smaller than I remembered from previous Doubletree stays.
Submitted on 10-10-2016
As always the Doubletree brand provides consistently excellent service to the traveller at an affordable price. I particularly value to the beds and the superior bedding that always guarantees a restful night. And the cookie. The free, warm cookie at check-in is always welcome!
from Edison, New Jersey
Submitted on 16-10-2016
Old hotel with patch work lobby and restaurant upgrade. The service is inconsistent, and the bed mattresses are too old to really sleep comfortably. Not a place to stay for money you pay but for a location benefit.
from Albemarle, United States
Submitted on 17-10-2016
The hotel is located near the stadium and is extremely well maintained and the staff is very courteous and friendly. I usually stay here for all Panther night games. Parking at the hotel is reasonable, less than parking in the street on game day.
from Washington DC, District of Columbia
Submitted on 18-10-2016
I stay at this hotel at least twice a year on business. it is a home-away-from home and such a great place to be. Make it a point to dine in Libations esp. for lunch or dinner. The Chef, Mike Watson, is creative and inventive and even as a single diner, it's a great experience. The 'communal' table can be for many or one and is comfortable and accessible for anyone using a wheelchair. The hotel service is excellent and the staff accommodating.
Submitted on 20-10-2016
6am knock on the door by someone who wouldn't identify themselves or go away after I said, "go away" numerous times. Called the front desk and listened to twenty minutes of discussion back and forth between the unidentified man and hotel staff which included threats to call 911. When I finally left my room and asked the front desk about it I was told it was someone who was confused about what room they were in. Not according to what I listened to outside my door. Manager didn't even come out to ... Read more
from Chicago, Illinois
Submitted on 21-10-2016
Location was great! Close to uptown, hotel staff was friendly and room was clean. Did not like having to pay for parking $15/day but otherwise things were good. Wifi was tricky and not too many people working the front desk (should Probably fix that) which slowed down check-in
from Washington DC, District of Columbia
Submitted on 24-10-2016
The room, staff, complimentary buffet styled breakfast & convenient location was excellent. I highly recommended staying at this hotel. Upon our departure I realized my 9yo daughter left her build-a-bear (she NEVER goes anywhere without it). The staff retrieved it and held onto her until my other daughter could pick her up.
from Asheville, North Carolina
Submitted on 25-10-2016
Was in town for a short visit, this hotel was very convenient, clean and comfortable. Love the bottled waters and cookie I received upon check-in. The room was nice. The parking is not the best situation since you have to pay $14 per day and I had to walk quite a ways from my vehicle to the hotel with luggage in tow up and down steps (which is why water was much appreciated upon check-in). The cookie was so good I decided to order a tin to go the next morning before I checked out so I could shar... Read more
Submitted on 26-10-2016
loved the free shuttle to Uptown - this was very convenient for work. It was quick and easy. Rooms were great, staff was friendly and helpful. I will definitely stay here again. The location, although not uptown Charlotte was close enough for a quick cab or shuttle ride.
from Charlotte, United States
Submitted on 26-10-2016
Enjoyed my 4 night stay to visit my daughter at Johnson and Wales University. Clean hotel and friendly staff. This is the only hotel that is right there at her college. Easy walk into the city. Comfortable rooms.
from Bronx, United States
Submitted on 29-10-2016
Visited this hotel for the weekend to visit my daughter and had a great experience. Entered the hotel felt welcomed. The room was clean and very comfortable. Every time we left the hotel for an outing and came back we felt welcome each and like we were coming home. Will definitely come back again.
from Anderson, South Carolina
Submitted on 30-10-2016
Glad that we chose to spend our vacation at the Double Tree. The service was great! The next time I am in the area I will definitely stay at this hotel. Thank you so much for everything. It was greatly appreciated.
from Toronto, Canada
Submitted on 31-10-2016
I travel a lot for business and the staff at this hotel are some of the best I have ever experienced! They are so friendly, helpful and accommodating and made my trip an absolute pleasure! We had an issue with one of our cabs trying to scam us and the staff was incredible at helping us. Way to go double tree staff! The rooms were also very clean and modern. Great stay!
from Halifax, Virginia
Submitted on 31-10-2016
Great place to stay! Good location. The staff was very helpful with dinner options. They were also very timely on requests. We would stay here again for sure!! Highly recommended! Great price as well!!!
from Cincinnati, Ohio
Submitted on 04-11-2016
Went for a weekend trip with my husband to see a Hornets game. This hotel is located just a short walk to the stadium and close to everything downtown Charlotte has to offer! The staff was great! Check-in went smooth. They gave us a double bed and I had requested a King, they changed our room with no problem! Didn't eat at the restaurant on site but it seemed like a great place to eat! Overall we had a great time. I will definitely stay here again!
from Melbourne, Australia
Submitted on 04-11-2016
Enjoyed my first time in Charlotte staying at Doubletree Hilton. The room was spacious and clean. The staff were friendly and lovely and helped me with any queries I had with the local sites. Great facilities and hotel.
from Goleta
Submitted on 06-11-2016
Warm chocolate chips and WALNUTS. These are the reason I look forward to a stay at the DoubleTree. Staff are always extra friendly at the DoubleTree. They are approachable and helpful. Checking in with the mobile app and being offered the option to select the actual room was new to me. Amenities are always high quality.
from Manassas, Virginia
Submitted on 12-11-2016
Great service, great staff, great location. I was greeted with great smile which set the stage for a wonderful stay. The restaurant had a good menu if you choose to eat in. I definitely recommend staying here.
from Albany, New York
Submitted on 16-11-2016
Check in staff and restaurant staff were helpful and friendly. Room was clean but the double beds were a bit small. Overall wonderful experience. Would go back again if I were to visit Charlotte, NC again
Submitted on 18-11-2016
This is a decent mid to lower lever facility. Ownership has recently remodeled the ground level and raised prices. They added what is supposed to be an "upscale restaurant" that was poorly executed in every respect. From the d├ęcor, to the layout to the preparation of the food , to the diner service staff. Location Downtown Charlotte is also poor. Only stay there if you absolutely have no other choice downtown, or are forced by your company to do so..... and eat at Dressler's.
from Raleigh, United States
Submitted on 21-11-2016
Just to getaway for a couple of day of relaxation and comfort.I frequently visit the area for different types sporting.Which includes Basketball and Football games three to four times a year.i will continue to visit this great city of North Carolina.
from Charlotte, North Carolina
Submitted on 23-11-2016
Front desk service person was rude and denied me as an gold member to the privileges I get as an member wow. The hotel itself was clean an the location was great but the staff was just rude and not training apparently.
from Fair Hill, Maryland
Submitted on 24-11-2016
Booked the DoubleTree for a short stay. I ended up with the 'Sweet Rewards' room which is really a standard room on the 2nd floor which gives you access to a 'pantry' using your room key, the pantry is filled with snacks like chips, granola bars, loose candy and a small refrigerator with soda. The soda was not well stocked as I found out and not much bottled water, none was available. Also, most rooms had a microwave, but the rooms on the 2nd floor did not, you had to pay extra, like $8-10... Read more
from Sparta, New Jersey, USA
Submitted on 26-11-2016
The hotel is in a great location. The room was clean and had a great view. The staff was very friendly and helpful. I would recommend this hotel. I would definitely stay at this hotel if i go back to Charlotte.
from CHARLOTTE, United States
Submitted on 30-11-2016
Awesome staff! Friendly and helpful! Immaculate rooms. Perfect location! You just can't to any better! And don't get me started on the beds! I need one in my house..but then I'd never get out of it! Love Love Love the DoubleTree!