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Doubletree Hotel Charlotte Airport

Charlotte, NC, US (CLT)

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Based on 589 reviews
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Doubletree Hotel Charlotte Airport
2600 Yorkmont Road, Charlotte, NC US 28208

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Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 589 reviews
from Pound, Virginia
Submitted on 11-05-2016
Upon check in the hotel seems very nice. However I paid extra to have cookies and a cold carafe of milk waiting on my children. I found cookies and 2 cartons of milk stuck in the ice bucket (15$) I also paid for the breakfast and high speed internet (30+$) and was never able to use the internet. The front desk person told me she couldn't help me, and connected me to the help desk, who disconnected me. We never got to utilize the internet period. The breakfast was a joke! We got room service 96$ ... Read more
from ocean isle beach, United States
Submitted on 12-05-2016
hotel was not quiet. Staff was not friendly. they were there to do a job that was all. Wasn't a fan of this hotel I have always been a Hilton fan. I have stayed at several but this was the least favorite. I am a Hilton Honors member which I will probably stop. I have stayed at the Marriott and had a much nicer stay. I pay for this service every month and didn't notice much difference in the price to stay so don't know if it is worth it. but the experience with hotel was not great and the proble... Read more
from Waldorf, United States
Submitted on 19-05-2016
This was a nice hotel. Staff were very friendly and helpful. My only complaint with the Doubletree brand is that their pillows are too soft (personal preference). Other than that, my sleep was quite and the hotel is located close to various food options.
from Cordova, United States
Submitted on 19-05-2016
The Service is excellent! The Rooms are very very nice! the Food is Great! Location is adjacent to Airport and can get to any part of town easily. I would stay at this location anytime I am in the area.
from Beckley, WV, United States
Submitted on 25-05-2016
When searching for a hotel to stay for an overnight visit to Charlotte, I naturally searched for Hilton Hotels first, as I am a member. Secondly, I looked for the best value for the money, and I found this hotel. I had stayed at a Doubletree one other time so was familiar with the brand and booked a room. This facility is just beautiful. From the lobby, to the rooms, to the outdoor space, it was just so relaxing! The staff at this hotel were genuine and friendly, helpful, and really made you f... Read more
from San Antonio, Texas
Submitted on 26-05-2016
I conducted a training event and stayed at the hotel and, I was very impressed! First, Kevin, Director of Catering and Deborah, Director of Sales took care of me and my participants. The meals were delicious the meeting room was accommodating to our needs. The hotel itself and the sleeping room met my expectations. Also, try out the fitness center, it has everything you need to stay in shape. The only drawback is that if you have no car, better have your snacks and toiletries already pu... Read more
from Oklahoma
Submitted on 27-05-2016
its a Hilton.. having said that: Theres no complimentary nothing.. no breakfast.. they do have coffee early morning.. There's not really transportation service (if you need it).. No laundry... and nothing much around.. restaurants etc... Having said that.. the beds (single/ king) are amazing... you get good sleep . Service is average compared to other hotels like Best Western
from New Smyrna Beach, Florida
Submitted on 03-06-2016
Unplanned stay due to flight delay. Hilton Honors members so we chose this property. Shuttle driver was unbelievably rude to all passengers stating "If you have no luggage you don't get on the shuttle. . . I'm in charge here". These comments were made upon arriving at the airport with the shuttle; not in response to anything any passenger said or did. Very strange and a little scary. Room was clean but not at all well appointed. Very uncomfortable bed; good pillows; no water in room or eas... Read more
from Kinston, North Carolina
Submitted on 06-06-2016
This hotel was clean and comfortable. We stayed for two nights and my only complaint would be that we did not receive maid service from the time we left our room (9am), until the time we returned (5pm). It seemed odd to me that the beds had not been made and we didn't have any clean towels. The front desk service was wonderful, as was the service at their restaurant (breakfast was $12.99..wowzer). Everything was delicious though. All in all, we would stay here again, if traveling to the area.
from North Augusta, South Carolina
Submitted on 13-06-2016
Check in went smoothly. Check in clerk was very nice & professional. Overall hotel was clean. A/C worked in our room, but it just ran too loud. Had lots of noise from A/C. Had to turn TV volume up/down to hear over the A/C. We were only there for one night so didn't bother to complain. Informed front desk at check out of A/C and she offered me breakfast. I didn't want any breakfast, so she gave me 3 more cookies. Would've rather had some take off my bill.
from Buda, Texas
Submitted on 17-06-2016
Older structure but well maintained. Warm cookie on arrival is always nice! Family of four had dinner in restaurant and food quality/quantity was excellent! Wait staff very friendly and accommodating.
from Johnson City, Tennessee
Submitted on 18-06-2016
Got laid over in Charlotte. Only Hilton Charlotte Airport Hotel with shuttle service. I am Hilton Honors Gold and Hilton Amex card. No restaurant nor room service after 11 pm, and no sundry. Only vending machines. Shame on Doubletree. Shuttle full of people who haven't eaten in hours and got delayed on connecting flight. Charlotte Hilton Honors travellers deserve better!!
Submitted on 19-06-2016
We received fresh, warm cookies at arrival. The room was very clean. We stayed on the 3rd floor. The sheets were soft and clean and the bed was large and comfortable. The temperature was cool in the room and the shower had good pressure. The toilet did not flush well and the faucets were difficult to turn on. We both slept well but found the walls to be pretty thin in the morning. We could pretty much hear every word in the conversation the woman next door was having. She was kind of loud but it... Read more
from Erie, United States
Submitted on 21-06-2016
The Doubletree Charlotte Airport is ok but If you just need a bed for the night not multiple nights. Nothing to do or really eat close by... your only option is really the hotel restaurant. Did not try it. Could not pay $15 for a burger in a hotel.
from Dhaka, Bangladesh
Submitted on 28-06-2016
All staff I encountered was very friendly and accommodating. The breakfast was fresh and revisited by the cooks every 15 minutes. The beds are very comfortable. I definitely enjoyed my stay and will return.
Submitted on 29-06-2016
I stayed here on a recent business trip and unfortunately was disappointed. While the check in process was friendly and the cookies upon arrival great the room was dirty. My bed had hair on it and did not appear to be clean. The hotel was also very noisy after 10:30 pm. I've stayed at many doubletree and Hilton properties and this was not typical but nonetheless disappointing.
from Lewisville, United States
Submitted on 29-06-2016
This hotel is clean, convenient, and have the most welcoming employees. It has a restaurant and a mini bar. It was so convenient and I didn't have to run around town looking for a place to eat. The food was very tasteful. It is greatly located near the airport, parking at the hotel is free and but located in the most green environment fill with trees.
from Los Angeles, California
Submitted on 30-06-2016
If you have time to waste this maybe your place. Shuttle service took 45 min for a flight attendant that was on our same shuttle. Driver was not too friends but it was late, so I get it. Check-in took forever because they were short staffed. App for check-in and keys by phone does not work. That feature actually sold KD to book this hotel. I was thinking it would save time. The restaurant closes at 11 pm. So we hurried down at 10:15, no one came around to give us a menu for a good 15 min... Read more
from Simpsonville, South Carolina
Submitted on 30-06-2016
Staff was very helpful. Room was very modern, nice and clean. Bed was comfortable/ Continental breakfast was fair. Wasn't clear which what complimentary and which was paid for. Fitness center has very nice equipment. Overall, great stay.
from Nantucket, Massachusetts
Submitted on 02-07-2016
I only stayed here overnight after American Airlines sort of stranded me. The hotel is close to the airport property but about a 10+ minute drive from the terminal. The people at the hotel were very friendly. The room was just fine as was the breakfast. It's almost worth getting stranded.
Submitted on 07-07-2016
The staff at the front desk were very nice and welcomed me and my daughter with a friendly check in. The hotel was neat and clean and the bed was comfortable. There was a nice flat screen t.v. and the bathroom was large and modern. The only concern I had was with the room service. The dessert was not the same as what was on the menu and tasted stale. Although the caesar salad was delicious, it was not served in the parmesan bowl as stated on the menu. I would stay at this hotel again.
from Winston Salem, North Carolina
Submitted on 09-07-2016
We spent one night here before our flight to Buffalo. The rooms were excellent. We enjoyed our meal at the restaurant as well. Check in to check out was easy as well as the shuttle to the airport. Definitely would stay again since you can park your car at the hotel and save on parking at the airport
from Marietta, Georgia
Submitted on 10-07-2016
We were placed here when after a storm, the power was knocked out in out original Hampton location. Doubletree and Hampton are both Hilton properties. From the moment I walked in, I felt very welcome. The front desk associate greeted me, quickly presented room keys, and gave me a bag of goodies for my daughter. We had been traveling for 14 hours and were ready for a room. The lobby is very clean, organized, and inviting. The location is very close to a variety of restaurants and stores, bu... Read more
Submitted on 10-07-2016
Excellent hotel. Close to airport. Clean, comfortable, friendly staff. We were not there long but were able to have something to eat in the hotel and get a good nights sleep. Shuttle was prompt and driver friendly in picking us up from the airport and getting us back 6 hours later.
Submitted on 10-07-2016
Location was good, close to airport, couple of good quick eat places near by - including a great local soul food restaurant - Nana's Soul Food. Rooms were clean, bed comfortable, nice outdoor pool. Staff was friendly. good internet service. this was a quick stop - a place to stay before an early flight home. price was right and nice accomodations
from Stockholm
Submitted on 20-07-2016
The hotel is some 5 minute drive from the airport. A large hotel with an outdoor pool and an ok equipped gym. Good internet. Rooms start to look a bit worn, but still in an adequate condition. The rooms at the ground floor have exit to the garden/pool area. The hotel does not feel like a typical Garden Inn hotel, probably used to belong to some other hotel chain earlier. But a good choice for a hotel near airport.
from Charlotte, North Carolina
Submitted on 20-07-2016
Don't get the double bed room if you're a couple. Each bed resembles more or a twin bed than a full or larger. The staff was great and the services were up to par. The bed size was the only issue we experienced. Double Tree is usually great, as we have stayed at them all over the world.
from Greenville, South Carolina
Submitted on 20-07-2016
Warm cookies, warm greeting. Even a shuttle at 3:30 AM to airport. Clean and spacious room. Fridge and microwave. Small pool with adult feel especially after dark. Love that I can leave my car their safely (free too!) while I'm away. Highly recommend.
from Redford, Michigan
Submitted on 25-07-2016
I was here for a 2 day training. This isn't a bad facility it's just poorly run. I was initially checked into a room that had a very loud mildew smell. I looked around and saw evidence of water damage on the walls. Went back to the desk and the attendant acted as if I was making it all up. He finally admitted that "the room next door had an issue". Sure. I check into a new room which smelled a lot better. I noticed a spot on the floor that didn't seem to disappear after the room had been cleaned... Read more
Submitted on 28-07-2016
Very clean, great customer service, and very comfortable accommodations. Other than not offering valet in such a busy location, I honestly have no complaints. I like the courtyard that is well kept and landscaped. It is accessible on first floor through sliding glass doors. The restaurant serves made to order food and is quite delicious. Worth staying here for business and pleasure.
from Raleigh, North Carolina
Submitted on 31-07-2016
This hotel is located nicely for business travelers needing something reasonably-priced near the airport but also near uptown. The breakfast was delicious - especially the second day when I realized I could place a custom omelet order. The bartender was very accommodating, and the outside sitting areas are nice to relax by the pool as weather permits. I wish I would have had a room with a balcony out to that area. My only complaint really was that the front desk staff was not as friendly as I wo... Read more
Submitted on 31-07-2016
The hotel is clean and comfortable. I would stay here again. I read other travelers talk about the noise because it's so close to the airport; however, I didn't hear any. Upon check you get a freshly baked cookie, which taste pretty good. Very close to the airport.
from Laval, Canada
Submitted on 01-08-2016
Stayed at this hotel for 2 nites end of July , Dee and Katrina at the front desk were amazing , very helpful and always ready to help out ! Hotel is very clean and the grounds are well kept . The restaurant on premises serves breakfast , lunch and supper offering a variety of choices The shuttle service to and from the Airport is also very convenient .
from SC
Submitted on 02-08-2016
I spent one night at this hotel prior to flying out of CLT for a 14 night trip to St John, VI. We live in Charleston, SC and the trip to CLT is a bit over 3 hours. We had planned on driving in the morning of our late morning flight but decided at the last minute to drive to CLT the night before for an easy departure in the morning. As we were traveling last minute, I checked Hotwire for a room. I believe that this resort was listed as a 3.5 star airport hotel. One of it's listed amenities is "f... Read more
from Durham, North Carolina
Submitted on 08-08-2016
This property is close to the airport, so it is always busy checking in guests and checking guests out. The staff are friendly and give good customer service, but you may have to wait in line for service. The property is clean and quiet. The rooms for Hilton Honor guests are adequate and clean. This was a good choice for events we attended downtown over the week end stay, so that our drive in was not long and the lodging was reasonably priced. There are some food choices in the area that wi... Read more
from selah, United States
Submitted on 12-08-2016
Condition of hotel rooms are very poor. Exterior looks great, Think motel 6 for $120 per night. very disappointed. swimming pool was nice if not for the light hanging by the electrical cord. Staff fixed it so poorly it dropped out again the next day.
from Murrysville, Pennsylvania
Submitted on 13-08-2016
We stayed here for work for 8 days. There were no microwaves and not enough refrigerators. This meant eating out for every meal and no place to store left overs...very inconvenient. Also, there were HUGE wasp like bugs by the pool and because of this I didn't swim once. There is also no laundry facilities and had to go to laundramat. Definitely not conducive for any stay over 3 days
from San Diego
Submitted on 16-08-2016
During my recent trip to SC for our family reunion, we returned to the Doubletree Charlotte Airport for two nights. We returned based on the convenience to the airport and the price. We had room 321 a two room king suite. Room 321 held no surprise this trip for we had stayed in room 221 on a prior stay. However, room 321 is slightly different because there was no refrigerator or microwave. We didn‚??t need them but if we stay here again, we will make sure to request these as extras. We onl... Read more
from Hershey PA, United States
Submitted on 22-08-2016
Very nice staff. Adequate and reasonably clean facility. Value for money, only average. Location is great, for my purposes; perhaps less so for one needing ready access to downtown. Enough of everything, but nothing spectacular and the whole thing is on the verge of needing freshing up.
from Norfolk, United States
Submitted on 25-08-2016
For a quick layover this hotel is fine. Room was clean, but our room 155 needed updating. Hollow bathroom door was delaminating. Could hear conversations in hall but mostly business people so it wasn't too bothersome. Wallpaper old and peeling in a spot and wall was cracked by sliding door (crack covered by curtain). Damp feeling in room. Patio dirty-nothing I would step out on. Not sure the point of the patio. I always thought of myself as a DoubleTree fan, but this hotel was nothing to rave ab... Read more
from Ellsworth, Maine
Submitted on 26-08-2016
We booked this hotel after we had been on a plane and bus for 18 hrs and still were not at our final destination. They had a room available and I didn't feel like waiting around for American Airlines to get me a discounted room at the super 8 so I booked through my app. They have a shuttle outside of the airport and we only waited a couple minutes before we got on and got to the hotel. The staff was awesome. Very friendly and accommodating. They gave us toothpaste and toothbrushes since our... Read more
from Lawrenceville, Georgia
Submitted on 29-08-2016
If you are just looking for a nice , enjoyable hotel this is it. Wish they had offered a free continental breakfast. No chance to hang out or bond with parents and players like usual durning the breakfast time frame. Everyone was on their own. Thank goodness for GPS
from Charlotte, North Carolina
Submitted on 02-09-2016
Nice, clean, fresh, great king bed, wonderful pillows, fresh large and plenty of towels , friendly staff, good food, nice restaurant, great dinner server, need microwave and refrigerator in room, ice maker in 22nd floor was broken
from Evansville, Indiana, United States
Submitted on 10-09-2016
The hotel was nice for a one night stay. The shuttle was convenient and quick to pick us up. There are not many places nearby, but they have a restaurant and bar at the hotel, with pretty decent food, so it was nice. And the free cookies are always great. Everyone was very friendly. If I had one opportunity for improvement , it would be that I noticed the beds were not the typical comfy Hilton beds I have experienced in the past. They were fine, just not the same. Maybe they moved them from this... Read more
from Laguna Niguel, California
Submitted on 10-09-2016
Nice hotel near airport. Nice room and good check in. Shuttle is reliable. Restaurant lacking service. I entered the restaurant the same time as another couple and they were finished eating when I got my food. Understaffed and I got the bad waiter while the other people got the bartender who was better. Food was just OK.
from Louisville, Kentucky
Submitted on 11-09-2016
Excellent distance from airport. This is a fine establishment to stay at for a business trip. The rooms are clean and comfortable. The food is exceptional for the price. The staff is courteous and friendly.
from Atlanta, Georgia
Submitted on 12-09-2016
It was really the staff that made my stay at this property. They were friendly, helpful, and sympathetic when I was constantly asking for directions. Be forewarned, this property has been around for a while, and being an airport property, sees a lot of use. Again, the rooms were clean and the staff was friendly.
from Waterbury, Connecticut
Submitted on 14-09-2016
Comfortable, quiet Staff very professional Rooms are clean Close to airport and easy highway access. Warm weather limited use of outdoor amenities but beautiful landscaping, flowers, sitting areas. I did not use the restaurant.
from Charleston
Submitted on 16-09-2016
I recently had a quick night at the DoubleTree on Yorkmont road thanks to Tropical Storm Hermine. I selected it for the brand (I wanted a full service hotel for dinner and breakfast) and location close to the airport. I would give my room an above average rating, with new furniture and nicely laid out. I had a view of the pool courtyard which was very nice. I didn't use the exercise room. The Restaurant and Bar had been squeezed into a lobby location with no windows, and a lot of foot traff... Read more
from Durham, United States
Submitted on 19-09-2016
It was a great experience. I would definitely stay at this hotel again. Upon arrival, the front desk staff was very helpful both in checking us in but also telling us where our room was located. At breakfast, the staff was very accommodating of my needs.
from charlotte, United States
Submitted on 19-09-2016
Although, I only stayed one night. I had a great time at this hotel. It is in a great location. Food was amazing! Bed was comfortable and staff was friendly.They greeted me with my cookie and as a gold member. It really does benefit from being a HHonors member. If you are ever in town, you must check out this hotel.
from Spartanburg, South Carolina
Submitted on 20-09-2016
Awesome experience with excellent service.I will recommend this hotel to anyone in the future. I will also make sure I book this same hotel anytime I'm in the area as well. I'm glad I choose to stay!!
from Scotts Valley, California
Submitted on 26-09-2016
I travel to (and through) Charlotte frequently and almost always stay at the Doubletree Charlotte Airport. I find it to be in a quiet location conveniently near the airport and the I-85 corridor. The rooms are large and well appointed, although the elevators could be more conveniently located. The restaurant (despite limited hours and menu) is nonetheless good.
from Bath, United Kingdom
Submitted on 28-09-2016
Exhausted after a long transatlantic flight, we were very happy with the hotel when we arrived (courtesy of the free shuttle bus - just go to the information desk at the airport, they will call them for you if you don't have a phone). Friendly staff. We had a suite but there was quite some noise coming from a locked wardrobe door in the corner - turned out to be the air conditioning unit which we turned off overnight. We had a meal in the onsite bar/restaurant - again friendly staff - food OK. G... Read more
from Cody, United States
Submitted on 03-10-2016
I really have nothing to add to the review. Arriving at 11 pm after traveling all day and waiting an hour for the shuttle which was only 5 minutes away was not good. It shorted my ability to get a little extra sleep that I very much needed.
from Savannah, Georgia
Submitted on 10-10-2016
The staff is very friendly, and the hotel is great. The rooms are well insulated so you don't hear your neighbor next door which I like. This is one of my preferred hotels when I visit Charlotte. I normally get a better price but it was race weekend,
from Washington DC, District of Columbia
Submitted on 13-10-2016
The staff was great, the room was very good, and the keyless entry works! The biggest problem is the use of cleaning chemicals that linger (windows don't open) and made me rather ill. While I am more sensitive than most, there is no need for this at all. Get rid of chemicals with cheap perfume smells - other hotels have done so for years. So, while I rated it clean - the staff does a great job - it was not acceptable for me. Finally, the breakfast was getting rather old by the time we got to... Read more
from Washington DC, District of Columbia
Submitted on 14-10-2016
Traveling through during the hurricane. This was a lost minute stop. They were very accommodating. Great staff. Property was in pretty good shape. The air system needs updating. Ask for a quiet one. Would recommend
from Morehead City, North Carolina
Submitted on 15-10-2016
This is an older Doubletree. With that said my room seemed to be renovated as the carpet was excellent and the furniture new with no wear. Downside is there are no refrigerators or microwaves in rooms. Breakfast staff is incredible. Very attentive and helpful. Buffet was excellent with very fresh fruits and breads. Chef does an excellent job on omlets and fried eggs. If you do not want to eat in the hotel there are some very casual restaurants in walking distance. When the price is right this ... Read more
from South San Francisco, California
Submitted on 17-10-2016
The Doubletree hotel is very comfortable and clean. The rooms are updated and more importantly clean. Very important to me. Staff is friendly, however the van driver is by far the greatest asset to this property. He only works tuesdays, and Wednesday evenings, but is the kindest and friendliest man. Cookies are also good. Thanks for always being consistently good.
from West Palm Beach
Submitted on 27-10-2016
Inside the hotel is clean but when we got the room they left us two bottles of water which one had been opened. We were there for two nights (Saturday 4:00 am we arrive through Sunday). On Saturday around 12:00 pm we left for lunch and when we came back at 4:40 pm our room had not been clean. so we thought maybe they will come by letter. we left for dinner at 6:00 pm and retuned at 11:00 pm. The room was never cleaned nor provided with new towels. We were very upset that has never happened to m... Read more
from Charllotte, United States
Submitted on 27-10-2016
Excellent accomodations. The staff was informative and helpful in every circumstance, whether it was the front desk clerk, the shuttle drive or the room service waiter. The rooms were spotless and very well decorated. Even the pillow were great. The quality for the price was excellent. I would recommend to any traveler that wanted a good nights rest.
Submitted on 31-10-2016
great shuttle service for my overnight layover, close to restaurants and airport. nice property that if the need arose again I would definitely stay in again. easy to book with my honors points, and surprised that for only 20,000 points I was able to stay in such a nice, convenient property so near to everything. Definitely worth choosing and I highly recommend!
from New Jersey
Submitted on 04-11-2016
Came in for a 6 hour layover. Called hotel for shuttle pickup - driver came within 10 minutes. Quick check-in, confirmed my early shuttle ride back to the airport, and settled in to sleep. 30 minutes all told from the time I called to shut-eye. Satisfied with my first experience here. Notes: For shuttle - exit airside secure area between A and B terminals and exit the building. Cross the road to get to the island area, where you'll see signs "A" and "B" painted on the posts. You will h... Read more
from New Bern, United States
Submitted on 05-11-2016
Usually enjoy this brand hotel. My bathroom had a dirty towel and I killed a spider. All bath linens AND bed comforter were very damp. Slept in my sweater as too exhausted after two international flights to go to desk in middle of night and by the time I realized the comforter was wet I was already out of the shower.
from Monroe, Georgia
Submitted on 14-11-2016
Staff was nice, Clean hotel and quiet. Bartender acted like she was from another planet. Outed my drunke wrong 3 times in a row on the same order. Breakfast was slow as they seemed a bit understaffed. Front desk staff was extremely nice
from Richmond, VA, United States
Submitted on 16-11-2016
This location is near the CLT Airport and is one of the better hotels near the Airport. Just beware that you will some airplane noise up thru 11 PM at night but the rest of the hotel is very quiet and clean.
from Rockville, MD, United States
Submitted on 18-11-2016
As with all Hilton/Double Tree hotels, this one stands up to Hilton's usual standards. Beautiful room, helpful staff. We had dinner in the on-site restaurant and the food was very good as well. Would definitely stay here again
from Wiesbaden, Germany
Submitted on 01-12-2016
poor notetaking at desk . No attention to our request for an airport transfer.We had to double check everything. Very strange and unprofessional. In this rather high priced double room no breakfast was included.
from Scottsdale
Submitted on 04-12-2016
The mattresses were too soft and I rolled to the middle of the bed. Had to ask 3 times before they finally brought a fridge to my room. The employee that brought it did not even acknowledge my presence.