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Crowne Plaza Charlotte Executive Park

Charlotte, NC, US (CLT)

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Based on 255 reviews
Additional area points of interest include Bank of America Stadium and Time Warner Cable Arena.
Room & Rates

Concierge Room

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.

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Quality Room

  • One King Bed
    or
  • Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.

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STANDARD ROOM

ROOM TYPE IS NOT GUARANTEED AND WILL BE ASSIGNED AT CHECK IN WE WILL ENDEAVOR TO FULFILL YOUR ROOM TYPE REQUEST
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KNG EXECUTIVE NONSMOKE

AIR CONDITIONED, SHOWER/TUB COMBINATION, HAIRDRYER, DESK WITH ERGONOMIC CHAIR, IRON AND BOARD, PHONE WITH VOICEMAIL, SPEAKER PHONE, WI-FI, REMOTE CONTROL 32IN FLAT SCREEN WITH PREMIUM MOVIE CHANNELS, SATELLITE CABLE, CNN, ESPN, HBO, MOVIES.
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KING STANDARD NONSMOKE

AIR-CONDITIONED, SHOWER/TUB COMBINATION, HAIR DRYER, DESK, WITH ERGONOMIC CHAIR, IRON AND IRONING BOARD, PHONE WITH VOICEMAIL, SPEAKER PHONE, WIRELESS INTERNET, REMOTE CONTROL 32IN FLAT SCREEN, PREMIUM MOVIE CHANNELS, CABLE/SATELLITE, CNN, ESPN, AND HBO MOVIES.
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1BD MOBILITY ACCESSIBLE TUB NOSMOKING

THIS ROOM TYPE OFFERS MOBILITY WITH A QUEEN SIZE BED AND IS HEARING ACCESSIBLE WITH VISUAL ALARM AND VISUAL NOTIFICATION DEVICE FOR DOOR AND PHONE. AIR-CONDITIONED, SHOWER/TUB COMBINATION, HAIRDRYER, DESK WITH ERGONOMIC CHAIR.
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1 BED ACCESSIBLE ROLL IN SHWR NOSMK

MOBILITY AND HEARING ACCESSIBLE ROOM WITH QUEEN BED, ROLL-IN SHOWER, VISUAL ALARM AND NOTIFICATION DEVICES FOR DOOR AND PHONE, AIR-CONDITIONED, HAIRDRYER, DESK WITH ERGONOMIC CHAIR
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2 DBL BEDS NONSMOKE

2 DBL BEDS AIR CONDITIONED SHOWER/TUB COMBINATION HAIRDRYER DESK WITH ERGONOMIC CHAIR IRON AND BOARD PHONE VOICEMAIL SPEAKER PHONE WIRELESS INTERNET REMOTE CONTROL 32IN FLAT SCREEN PREMIUM MOVIE CHANNELS CABLE SATELLITE CNN ESPN AND HBO MOVIES
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2BD EXECUTIVE NONSMOKE

AIR-CONDITIONED, SHOWER/TUB COMBINATION, HAIRDRYER, DESK WITH ERGONOMIC CHAIR, IRON AND BOARD, PHONE WITH VOICEMAIL, SPEAKER PHONE, WI-FI, REMOTE CONTROL 32IN FLAT SCREEN, PREMIUM MOVIE CHANNELS, CABLE/SATELLITE, CNN, ESPN, AND HBO MOVIES.
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Crowne Plaza Charlotte Executive Park
5700 Westpark Drive, Charlotte, NC US 28217

Hotel Features.
Crowne Plaza Charlotte Executive Park's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an outdoor pool, an indoor pool, a spa tub, a sauna, and a 24-hour fitness facility. This 3.5-star property has a business center and offers small meeting rooms and audiovisual equipment. Complimentary wireless Internet access is available in public areas. This Charlotte property has 15500 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Complimentary shuttle services include a roundtrip airport shuttle during limited hours and an area shuttle. Wedding services and concierge services are available. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. This is a smoke-free property.


Guestrooms.
297 air-conditioned guestrooms at Crowne Plaza Charlotte Executive Park feature coffee/tea makers and safes. Beds come with premium bedding. Bathrooms feature complimentary toiletries and hair dryers. Wired high-speed and wireless Internet access is complimentary. Guestrooms offer desks and complimentary weekday newspapers. Televisions have premium cable channels and pay movies. Rooms also include electronic check-out and irons/ironing boards. Guests may request refrigerators and wake-up calls. Housekeeping is available daily.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Breakfast fee: USD 13.95 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night
  • Crib (infant bed) fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 255 reviews
from Colorado Springs, Colorado
Submitted on 18-05-2016
After spending the day traveling by air to get to Charlotte from Colorado, I needed some food and some rest before beginning the business conference that brought me to the Crowne Plaza for three nights. I lived in Charlotte for years and passed the hotel many times, but never had the pleasure of staying overnight. The hotel is very large with 18 floors, a large ballroom, and plenty of smaller meeting rooms. I think for our group it was a very good setting. The rooms are nicely done and comf... Read more
from
Submitted on 18-05-2016
First I would like to start my review off with one word, AWESOME!!!! Our evening started in Newport News, VA traveling to Tampa, Florida. Well let??s just say the only reason we were at this hotel is mechanical issues with our plane so we missed our connecting flight. So AA put all of us who missed our flights up for the night. And thanks to the poor customer service and the personality of a rock night agent at the Comfort Inn, located down the street from the Crowne Plaza, we were sent to on... Read more
from Las Vegas, Nevada
Submitted on 21-05-2016
Really nice. Lobby area is very nice and includes individual seating areas each with own tv. The outside area has a volleyball court and firepits. Got upgraded room but really small for an upgrade. Needed to have a microwave brought up. We are traveling for 3 weeks so we needed a fridge. It's the smallest we've ever seen and no freezer. Pool is indoor/outdoor but was closed and no spa. We had a balcony but was too noisy to have open or to be outside. That staff was very nice. There were essent... Read more
from Cincinnati
Submitted on 22-05-2016
The lobby floor had a business center, ATM, bar, restaurant, a sandwich and beverage case and also a small room area next to check in that had all kinds of snacks, drug store items, drinks, etc. My room was delightful decorated in southern charm, had a see-thru door fridge (which I loved) all sorts of technology hook-ups, ice machine on every floor, my room overlooked the pool (with a poolside bar), all very modern and convenient. Free copies, faxes and use of a computer. Room service is open... Read more
from Auckland
Submitted on 22-05-2016
Always the most important thing for me is the quality of my sleep. i.e. quiet room, right temperature, comfortable bed, no strong smell of cleaning agents or previous guest perfumes, light tight curtains (dark room). In that regard apart from a slightly over active air con unit my sleeps were very good. The downside is the overly cold restaurant area and be careful of what you order or make sure you know the prices of your drinks at the bar. The buffet breakfast was average.
from
Submitted on 02-06-2016
After traveling through NC for business, it's nice to find a place that feels like home.the location is on the outskirts of Charolette, which makes it economical. The rooms are nice, there's a gym, and a hot tub. Housekeeping is great. Food at the bar could be a little bit better, but drink selection is great for happy hour. Honestly, it's a good location, with nice rooms, and welcoming staff.
from Macclesfield
Submitted on 02-06-2016
This is a good location for the airport, the city and routes south being a couple of minutes from the I-77. First impressions were good; after being able to park easily I received a very friendly and courteous welcome at check-in. The room was spacious well equipped and clean and, unlike most American rooms I have stayed in, there was good lighting. I didn't use any of the public facilities except for the bar/restaurant. There was an excellent range of local beer, and although the menu was l... Read more
from Amherst, New York
Submitted on 06-06-2016
Stayed here before, Close to airport and a good corporate rate. Was hoping for the indoor/outdoor pool and bar to be open last Monday. 90 and sunny after a long day would have been nice. Sadly it was closed. Other then that the room was very clean, bed not so comfortable ( needs replacement). All in all it wasn't a bad place to stay. Had I not had so early a flight I would have chosen a Marriott hotel a bit further away. Just my preference of chains.
from Sydney
Submitted on 11-06-2016
The hotel has great potential but it really needs to get its act together. If first impressions count then ours was terrible. I tried to park the car near the entrance to quickly unload the heavy bags when the doorman shooed us away and we had to park in the 2nd terrace which meant carrying the bags down fours stairs rather than a quick trundle to the entrance. Not a great start. I noticed over the next 4 days virtually everyone was allowed to unload near the front door. The room was fine for o... Read more
from Clifton, New Jersey
Submitted on 13-06-2016
The room was spacious and clean, the bed was comfortable and the rates reasonable. The TV was not working well but the maintenance came up and fixed it. I did not really use it except the watch the news. The parking was good and the neighborhood excellent. I would definitely stay here again without hesitation. There are some nice eating places around as well.
from High Point, North Carolina
Submitted on 13-06-2016
We stayed here for one night while in town for a tournament. The hotel is very nice, the rooms are wonderfully appointed and fabulously clean, and most importantly-the beds are very comfortable! We had a great nights sleep! If in this area again, I would definitely stay here!
from
Submitted on 14-06-2016
I loved the Bartenders Mike, Abraham, & David, they really know how to make their drinks and go the extra mile to make you comfortable. Drivers Ted and Ivo really take care of their visitors and don't mind taking you back and forth where you need to go. The front desk staff however, needs some help with training because each person you ask questions to gives you different answers. It's never the same. Had problems with tax exemption and with managers saying one thing and actually doing anoth... Read more
from Atlanta, Georgia
Submitted on 15-06-2016
Stayed here on a business trip and really enjoyed my stay. The lobby is quite big an open inviting you to come in. My room was a nice size with nice furnishings. I really enjoyed the shower with a great shower head. There is an indoor and outdoor pool with a pool bar that is quite nice. I would definitely stay here again when visiting Charlotte!!
from Charleston, West Virginia
Submitted on 27-06-2016
We chose this hotel after having a great experience last summer during our travels to Georgia. Location - Just off I-77. Easy to access. Free parking. Located in a safe business park type area and near food and shopping. Room - We chose a double bed room since we had our 9 year old with us. It was clean and well apportioned. Staff - Courteous. However they refused to honor a internet discount I showed them upon check in. Amenities - We love the pool and patio area. This is the... Read more
from
Submitted on 28-06-2016
Good hotel, situated not far from the airport. Extensive meeting facilities Good restaurant Rooms could use a "refresh" but have everything one needs Recommendation: ask a room on the "front side" - the other side is a nosier due to the highway
from Canton, Ohio
Submitted on 28-06-2016
I stayed at this hotel while traveling. The clerk was very busy when I checked in but, was still polite and paid attention to me while other distractions were taking place. She did a very nice job. The check in process was quick and let me get to my room to relax after driving all day. My room was on the 9th floor. It was clean,comfortable and quiet. There is a large flat screen and mini-fridge. This hotel has a bar and restaurant in the lobby. There is also an outdoor/indoor pool, a fit... Read more
from Durham
Submitted on 29-06-2016
This place is hopping! We stayed one night on the front end and back end of our international vacation to Jamaica and loved it. From the moment you walk into the lobby until the moment you depart, you are in for a great experience. The lobby bar has a great selection of drinks at reasonable prices. There are conversational seating areas everywhere in the lobby. They even have a shoe shine stand and ATM right in the lobby. The rooms are decorated in a modern chic theme and very spacious. T... Read more
from Raleigh, North Carolina
Submitted on 29-06-2016
Hotel has nice, clean and modern rooms. Front Desk agent, Bea was very efficient and helpful during both check-in and the duration of my stay. David, bartender in the lounge, was very pleasant and made great cocktails!
from Central Islip
Submitted on 04-07-2016
JetBlue put us up in this hotel when our flight was cancelled due to bad storms in the area. The hotel looked really nice from the outside and the lobby was also impressive but the room we stayed in was very disappointing. The room was very small and there was a weird smell in the room. Since all the rooms were booked at this hotel and others in the area (due to all flights being cancelled/postponed due to the storms) we had no choice but to stay in this room for the evening. The bathroom ha... Read more
from Dacula, Georgia
Submitted on 14-07-2016
Nice, clean room. The bed was extremely comfortable. Beautiful lobby with lots of areas to relax or grab something to eat/drink. Great location for airport business. They offer both indoor and outdoor pool and the work out facility was great! Special rate for double beds in the room. They were very comfortable for 1 person but would be a squeeze for two!
from North Carolina
Submitted on 18-07-2016
I would give this hotel a 0 if I could. I've stayed there numerous times and they've messed up my group reservation every time. The last time I stayed, I had a roach in my room. When I told the front desk, they offered to clean the room because they were sold out. This is an inappropriate solution for ROACHES especially when a coworker of mine was relocated to the Ballentyne for OVER-SELLING the hotel. I ended up going to another hotel without them offering me any refund of my room. I ended... Read more
from Raleigh, North Carolina
Submitted on 18-07-2016
Recently stayed at the Crowne Plaza in Charlotte for a weekend. The staff was professional and courteous. Wi-Fi worked well. The breakfast buffet was Ok. the room was very clean, bed slept well and nice layout.
from Belcamp, MD, United States
Submitted on 19-07-2016
This hotel is located close enough to the airport to be a quick trip. The staff was extremely polite and helpful, and even though we checked in very late, we were very pleased with every aspect of the hotel. It is clean, quiet, and has a lovely lobby. We ate at a nearby BBQ restaurant (within walking distance) and were very pleased with that, too. Overall, I would definitely stay here again should I have a layover in Charlotte, NC.
from Maynooth, Ireland
Submitted on 21-07-2016
Stayed here with my family for one night during a stopover at Charlotte. The hotel offers a free shuttle bus from the airport which was very handy and welcome. The hotel itself is about 15 mins drive from the airport and is in a smart location close to other hotels and a couple of restaurants. We didn't eat at the hotel but wandered down to Chilis (5 minute walk) for some dinner. The hotel was clean and very nice in the lobby. Only criticism for us was that the family room was quite small c... Read more
from Dubai, United Arab Emirates
Submitted on 23-07-2016
I stayed at this property for a night before catching my flight back home. It was perfect in every sense. The check-in staff was very polite and friendly. The Property is quite old and looks it from the outside but they have certainly maintained it - perhaps might have had a very recent refurbishment. The lobby was quiet and very nice. The room had a balcony with a great view and very well furnished. The bathroom had all the amenities you would expect and the shower cubicle extremely well design... Read more
from Nashville, Tennessee
Submitted on 27-07-2016
It's not bad - the bed is excellent for example, even the breakfast is very good. But Crowne Plaza is an old, former storied brand - and the hotels are old -and trying to be kept decent. In my room, the hot water handle didn't hurt and the gym tvs - some worked, some didn't work, etc. Very inconsistent. The hotel is well located - near restaurants. The Internet was good as was breakfast. It's not my top choice - but when all other hotels were $200+ and this was $118 - it's worth it.
from Winter Park, United States
Submitted on 28-07-2016
I've stayed here multiple times and this was the worst of them all. I stay here for its close proximity to the places I need to be, the gym, the cleanliness of the rooms, and the food. During this stay, the Crowne didn't meet those expectations. The gym is falling apart. Literally. The able machines were broken. The exercise equipment that used to be there isn't all there anymore. And what is there is in rough shape. The bathroom in my room looked like it has been "bandaided" together. The si... Read more
from Spotswood, New Jersey
Submitted on 03-08-2016
Darnell helped us out after a long day of flying and missing connecting flights. He was very knowledgeable and helped us greatly. You are very lucky to have an employee like Darnell Hailey. The hotel was fabulous and the room was excellent. I would highly recommend this hotel.
from Raleigh, North Carolina
Submitted on 04-08-2016
I am disappointed I have to write this review because this could have been a nicer stop. I ended up checking out of the hotel a few hours after arriving. My reservation was lost on check-in. This was not the hotel's fault, I used the IHG mobile app which usually works. The desk person straightened it out, but I had 2 reservations now which hopefully I will not be charged for. Supposedly 1 was canceled and eventually both were. The reason I left was the A/C system kept shutting off even while i... Read more
from
Submitted on 07-08-2016
Thomas at the front desk made my birthday extra special i really appreciate your customer service....our room was sweetttt!!!! Late arrival but definitly worth it....when i arrived he was the real mvp!!!! Thanks thomas!!!!
from Louisa, VA
Submitted on 08-08-2016
My flight into the Charlotte airport was late causing me to miss my connecting flight. The airline I was traveling on booked me on another flight leaving the next day and provided a room free of charge at this hotel. The free shuttle ride took about 15 minutes to get to the hotel, and I will admit that I was so hot, tired, frustrated and weary I don't really remember what the hotel looked at from the outside. It was late and I was still exhausted from racing through the airport (from termin... Read more
from
Submitted on 10-08-2016
From check in to check out we received great service. Jorge and Thomas at the front desk were amazing. Michael and Reji always greeted us with a wonderful smile and hot coffee at breakfast. Will definitley stay with Crown Plaza again. You guys rock :)
from Asheville
Submitted on 10-08-2016
Generally good location, proximity to nearby stores and Southpark area. It is right next to the main autoroute though, so there can be some noise if your room faces it. Rooms are well-appointed with thoughtful touches like a mini-fridge, nice shower. Bed was comfortable, workspace was spacious. The building is a bit older but the refurbishment is decent. Also includes sauna and indoor/outdoor pool. Didn't try the bar area. Check-in can be a bit slow during peak periods when people are arriving.
from Roseville, California
Submitted on 22-08-2016
We were visiting and met up with a friend to stay here. We each had 2 kids with us. They were able to enjoy themselves in the pool while we were there. The restaurant was good. VERY affordable and surprisingly a good amount of food. I was pleasantly surprised that it wasn't a typical hotel restaurant with large prices, and little food. The location is great. Right off the freeway, close to food, shopping and even if you wanted to head off to the amusement park. The only complaint I have ... Read more
from
Submitted on 23-08-2016
The hotel was nice, clean and the staff were helpful and friendly. The rate we had was very reasonable for the amenities they have and the food (we only had breakfast) was good and for where we had to get to each day, the location was good. Local restaurants had long waits but that was due to the amount of people in town for the event (Charlotte Invitational - soccer). I would stay there again.
from Gurgaon, India
Submitted on 31-08-2016
Situated not far from airport, this crowne plaza was a stop over hotel. The hotel was consistent with expectation on most count expect food. The food options on room service were very limited especially for a vegetarian. The room was good size but bathroom was dismisally small. The cleaniness was good, front desk efficient and hotel provided free airport shuttle.
from Charleston, West Virginia
Submitted on 01-09-2016
I stayed here for business 1 night. The lady at the check in was incredibly rude. Treated me as if I was stupid. Later that evening called downstairs to get info on the shuttle. Well, same lady answered the phone. Getting any type of answer out of her was like pulling teeth!!! It was ridiculous! That morning my co workers & I went down for the continental breakfast. A young man greeted us and we proceed to get some breakfast. We did not eat in the area of where the breakfast was served as we h... Read more
from Atlanta, GA
Submitted on 06-09-2016
This hotel is conveniently located off I-77. The lobby is nice, the gentleman at the front desk was very courteous, and check-in was a breeze. The rooms are clean and the beds are very comfortable. There are quite a few restaurants to choose from in the area. The light rail into Uptown Charlotte is located a few blocks away and there's a shuttle that will take you there and pick you up. You can't go wrong staying here.
from Seattle, Washington
Submitted on 09-09-2016
This place is awesome, great restaurant...yes, a hotel with good food! Wonderful buffet breakfast..I chose the salmon lox and cream cheese and capers with my scrambled eggs. Lobby is clean and inviting. A bar adjoins the lobby. The guestrooms are wonderfully accommodated and clean the Calif King bed was great! The shower was the best that I can remember. They have an outdoor and indoor pool, with plenty of room to lounge. Pick this place...no disappointments.
from New York City, New York
Submitted on 13-09-2016
Stayed for the weekend and the hotel was nice. The room was clean and the staff was professional and helpful. The location was good because of the restaurants in the area. I would recommend this hotel to family and friends.
from
Submitted on 13-09-2016
Needing overnight lodging due to an early appointment, I felt this hotel would be a good stopover. Extremely polite and helpful staff. Great location, very clean and we'll stocked rooms. Quiet, reasonable, comfortable rooms. Definitely will stay again if needed.
from
Submitted on 16-09-2016
Staff was knowledgeable friendly. shuttle service was great. Every thing was clean beds were comfortable. We attend the 2016 expo and we used the rail system to get around. Very affordable. Can't wait to get back.
from Minneapolis, Minnesota
Submitted on 20-09-2016
I stayed for 6 nights during a conference and each breakfast and lunch were provided by the hotel staff and everything was wonderful! The hotel shuttle to and from the airport was free! They would also take you anywhere within a 5 mile radius.
from Shelby, Ohio
Submitted on 22-09-2016
Really good service,clean rooms .The employees of this hotel are very friendly and helpful. Great place to stay if your in town on business or personal travel. Was in town for a conference,the hotel did a good job of serving the conference.
from Stillwater, Oklahoma
Submitted on 23-09-2016
Stayed here for a business conference... the room was clean & we had a pretty view! The bar inside is kinda pricey, but the staff was awesome & drinks were great! The food was also very good.... Location was a little ways out from downtown, but there was plenty of good restaurants close by...
from Florence, South Carolina
Submitted on 25-09-2016
We stayed on our way to Cabo San Lucas due to flight issues and on the return due to flight issues. We had reservations through IHG points and were upgraded to the Executive floor both visits. The room was nice, but the pillows were not supportive. The hotel offers shuttle service to and from the airport. The drivers are wonderful, courteous, and offered good conversation. Going to the hotel on 9/16, we were driven by a young man from Brazil who has been in the US 3 years and learns English fro... Read more
from Reading, Pennsylvania
Submitted on 30-09-2016
As luck had it, I had a cancelled fight and got a voucher. The shuttle driver was great, even though it was the middle of the night. He radioed ahead to the desk to let them know it was a full Van. The team was ready to process us in and get us settled for some rest after a trying day. Full service restaurant closed at midnight. There is a bar. Coffee station wasn't up and running when I had to leave...that was at about 4:30 am. The care pack of foot cream and bed spray was a great touch!
from Ahoskie, North Carolina
Submitted on 30-09-2016
My hubby and I really enjoyed this hotel...the staff is very friendly and helpful! We have decided that if they have rooms available, this will be our #1 Hotel from now own!!! Our rooms were very clean, the indoor pool was awesome and I didn't get a chance to work out, but the gym looked very nice. The outside was very beautiful and the lobby was very appealing! We learned about this hotel during our family reunion and we have been back a few times since then....thanks for having such a wonderfu... Read more
from Stoughton, Wisconsin
Submitted on 01-10-2016
Did a weekend stay at this property. A great decision on my part! The facility is very clean and well maintained. The rooms are spacious, clean and up-to-date. The bathroom was spotless, lots of hot water, great towels and nice amenities. The bed was comfortable. Best of all is the staff. Everywhere you go you are greeted with a smile and a warm hello! I recommend this hotel highly!!!
from Manassas, Virginia
Submitted on 03-10-2016
The people were really nice and friendly and the staff was attentive. The door to our room was really hard to open. Had to throw my shoulder into the door. Was not the key the door jam was sticking. Other than that I liked the hote.
from Decatur, Georgia
Submitted on 09-10-2016
I can't begin to tell you how pleased I am with this hotel. It reminded me of the hotels on the strip in Las Vegas (minus the casinos).The service was outstanding and I liked the decor. Everyone at the hotel was courteous. The buffet breakfast is not such a good deal. There are plenty of other places in the area around the hotel.
from Greenville
Submitted on 12-10-2016
This is probably the 4th or 5th time I have stayed at this property. It's a very nice hotel and the rooms have been updated. Very centrally located, which is nice. The hotel staff continuously goes above and beyond to ensure that your needs are met. If you need something just ask- they always seem happy to help. There is plenty of parking and the food is good.
from Atlanta, Georgia, United States
Submitted on 14-10-2016
We enjoyed our stay at the Crowne Plaza Charlotte. From our arrival to our departure we were greeting with smiles & "hellos." The staff was extremely attentive and helpful at our every request. We were impressed by the orderliness, cleanliness and modern decor. This is definitely a "do over" with us when we return to Charlotte.
from Phoenix, Arizona
Submitted on 20-10-2016
The overall appearance of the Hotel along with the check was good but then the stay happened. Room phones didn't work, a certain bartender subpar service is an understatement, division of restaurant-bar-front sitting area is not intimate by any stretch of the imagination. I gave a middle of the road rating because there was certain staff who made up for my stay and I told them directly.
from Pittsburgh, Pennsylvania
Submitted on 23-10-2016
this is a solid hotel. the room was clean, modern, and well furnished. the restaurant is good, basic, but nothing special. you won't be disappointed but you won't be overwhelmed either. the staff was friendly and knowledgeable.
from
Submitted on 23-10-2016
I was just there for one night for an event being held at the hotel. The room was nice, clean, comfortable, no issues at. The entry and lounge area are wonderful. The high marks here go to to the staff for sure. I called to discuss a late check out since I was there for an event that ended at 4 and the sweet woman I spoke with was very friendly and accommodating and they confirmed everything without issues upon check in. When we arrived I was alone with 2 little kids and a very kind and sweet em... Read more
from Chicago, IL
Submitted on 26-10-2016
Came for a conference. Staff here are super nice and friendly. Highly recommended! Place is super clean! + Free parking + Friendly service + Delicious restaurant food + Nice bar + Nice meeting rooms + Very clean + Friendly service Highly recommended
from Charleston, South Carolina
Submitted on 02-11-2016
Nothing really special here. Had a couple complaints about the room, nothing major (shower curtain is too short, made for a chilly shower, bit of a mildew smell around the bed, odd clicking noise at night). Front desk staff were nice and my room was clean.
from Westminster, SC
Submitted on 11-11-2016
Stayed one night, flew out next morning. Pick-up to take us to airport was timely. Left our car for 10 days, no problems. Pick-up from airport upon return was timely. Drivers both ways were courteous. Room was spacious, clean and nicely decorated.
from Terre Haute, Indiana
Submitted on 15-11-2016
Ended up here after a cancelled AA flight at 1030pm. Picked up from the airport with 12 others, some of the passengers were very grumpy to say the least. Dylan our driver and unbelievably pleasant. He never let the others affect his pleasant/ professional service. He explained the services and offered tips about making the morning process to airport easier. When we arrived he brought out toiletries and offered so we didn't have to ask. My husband was the only one who tipped. Shame on the oth... Read more
from Maulden, United Kingdom
Submitted on 21-11-2016
I stay here every time I come to Charlotte as our global headquarters are here. I could stay closer to the office but choose not to due to the quality of the hotel. The staff are always accommodating and polite. The rooms are of a decent size and well maintained. The restaurant and breakfast menu's are full of tasty choices especially after a 9 hour flight! I like a good nights sleep as well and when i ask for a set floor and side of the hotel they are always able to secure it for me as I knwo... Read more
from Fairport
Submitted on 30-11-2016
What a wonderful hotel...upgraded to Concierge Level, stayed on the18th floor. Thoroughly enjoyed the stay. Had a lovely pool and workout area. Provided bathrobes and free internet and a marvelous hot breakfast too. Very clean and lovely lobby. Very elegant.
from Charlotte, North Carolina
Submitted on 02-12-2016
Reserved a conference room for the day. The room was very functional and classy. Jeff, the hotel's representative, provided superior, friendly service. No matter what I forgot to bring for the presentation, Jeff took care of it. Thanks Jeff!
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