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Holiday Inn Asheville-Biltmore East

Asheville, NC, US (AVL)

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Based on 692 reviews
Additional area points of interest include McCormick Field and The Orange Peel.
Style: Modern, Well-Trusted Brand Hotel
Room & Rates

Executive, One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers cable/satellite channels. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a direct-dial phone are included. This room is Non-Smoking.

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One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers cable/satellite channels. A microwave and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Air conditioning, a desk, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Double Beds, Non-Smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and the television offers cable/satellite channels. A microwave and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Air conditioning, a desk, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and the television offers cable/satellite channels. A microwave and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Air conditioning, a desk, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed, Non-Smoking, Roll In Shower

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers cable/satellite channels. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a direct-dial phone are included. This room is Non-Smoking.

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Holiday Inn Asheville-Biltmore East
1450 Tunnel Rd, Asheville, NC US 28805


Holiday Inn Asheville-Biltmore East is located in Asheville and local attractions include Asheville Mall, Biltmore Estate, and Asheville City Hall. Additional area points of interest include McCormick Field and The Orange Peel.

Why Stay Here

  • Outdoor Pool
  • Free Breakfast
  • Pet-Friendly
  • On-Site Dining
  • Fitness Center
  • Wi-Fi

    Resort Details

    Holiday Inn Asheville-Biltmore East's restaurant serves breakfast, dinner, and drinks. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves a complimentary breakfast. Recreational amenities include an outdoor pool, a health club, and a fitness facility. This 3-star property offers secretarial services and business services. Complimentary wireless Internet access is available in public areas. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.

    Accommodation Details

    111 air-conditioned guestrooms at Holiday Inn Asheville-Biltmore East feature coffee/tea makers and complimentary weekday newspapers. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones. Also included are irons/ironing boards and clock radios. Housekeeping is offered daily and Guests may request wake-up calls.


    Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation. The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet Fee: USD 25 per Night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Based on 692 reviews
    from Boston
    Submitted on 11-05-2016
    The hotel was under renovation when we checked in so it was a little chaotic BUT these people will take good care of you. It is good to see the hotel putting money back into the property. The room was very clean and the breakfast in the morning was great. We would stay here again if in the area.
    from Selden, New York
    Submitted on 11-05-2016
    We stayed here overnight on our trip from NY to FL. Right off the interstate. We were surprised to see a total renovation going on. Even with that the room and hotel were fine. We were on the 4th floor and heard no noise. Check was fine even with construction. The pool was closed but didn't affect us as we didn't need a pool. Room was clean and well appointed. We had breakfast in the morning and it was good. Normal breakfast fare.
    from Cedar Rapids, Iowa
    Submitted on 16-05-2016
    Hotel was under renovations but front desk clerks were very friendly. However, it took a while to get a mini fridge sent to my room and I was told if I left a note with what I had to put in fridge while I was gone they would do it. We were gone all day after waiting about an hour for fridge to be delivered and found that none of my items were put in fridge. Also 2 of my good pairs of sandals were missing upon my arrival in myrtle beach. I know they were in my Asheville room as I wore them during... Read more
    from Clemmons, North Carolina
    Submitted on 17-05-2016
    Under renovation which was not mentioned making the reservation. Room lacked a floor length mirror. Hooks for it for but no mirror. Wall sconces did not work and other lights barely bright enough to see or read. Beds were great, nice pillows, clean room. Had problem understanding house keeping but was told quite curtly by front desk that there was no language barrier. Ended up not getting room fixed on day 3. Breakfast good. Hopefully things will improve with renovation. Maybe front staf... Read more
    from Carle Place, New York
    Submitted on 22-05-2016
    This was the worst of stay's. Booked on the Holiday Inn web site. But this location did not update there info. Major reno. going on. Each day I had to clean my own room,it was so dusty. This location smells like it had a fire. I did not feel safe in any way. No one cared at the front desk. If you going to stay in Asheville, NC, beyond a doubt mind do not stay here. The pool is also having work done not open.
    from Brunswick, Georgia
    Submitted on 01-06-2016
    Betty was so friendly and professional while we booked our room while traveling by car on and for the night of May 29th. The other girl working with Betty checked us in upon arrival and accidently gave us a room with 2 Queens instead of the King bed requested. We went back down stairs and she changed it promptly and then said, very kindly, " I need to ask for cleaning purposes if you used the restroom in that room." We wish we had her name to mention her, that was excellent that she asked and re... Read more
    from summersville,wv
    Submitted on 04-06-2016
    Cost for 1 night $168. Was absolutely not worth it. Lobby was in shambles. Breakfast area was like going through a maze or maybe "hide and seek". We basically had to find the juice, ect. We found it was in a totally separate room from other breakfast items. Breakfast wasn't much good anyway. Outdoor pool was not usable. Bottom line, we will stick with Hampton Inn.
    from TN
    Submitted on 06-06-2016
    My wife and I were back in Asheville for the Memorial Day weekend, and I have never been so surprised with all of the changes that have taken place at the Holiday Inn East! Everything was new, from the entrance canopy , to the waterfall on the side of the porte-cochere, to the beautiful (!) new lobby, restaurant and patio bar. It was so welcoming and inviting (even though we loved the rustic, homey feel before the renovation took place). They have maintained some of the rustic feel, but mixed it... Read more
    Submitted on 07-06-2016
    After reading the reviews and knowing the hotel was in process of remodel, we were hoping that it wouldn't bother us. The inside remodel is virtually finished and the work was excellent. From what we saw "everything" seems to have been redone. Carpets, lobby, paint, bathroom fixtures,etc were all new. Our three day visit was excellent. Employees couldn't have been friendlier and more helpful
    from Helena
    Submitted on 12-06-2016
    We made a last minute reservation and got the last two rooms at a pretty steep price. Typical though of the season in Asheville. Staff were very good all around. The renovated room was good but the bathroom small and just ok. One elevator so it can be slow go when busy. Breakfast is adequate. Renovations are near completion and had no impact on stay at all. Pool is good. Nice to swim on a hot day which it was. All in all a good hotel, thankfully updated.
    from Raleigh, North Carolina
    Submitted on 13-06-2016
    I visited Asheville for my nephew's graduation, and some stayed two nights.This was my second time staying at this hotel and did not have a problem in the past, however this time the night auditor Betty must have been having a bad night because she was very rude and not very welcoming. Not good for someone whose job is to provide excellent customer service. That did not sit very well with me. Otherwise, the breakfast was decent, the room was clean when I arrived, however when we left and came ba... Read more
    from Belleville, Michigan
    Submitted on 13-06-2016
    The renovation at this hotel is wonderful. We felt we were at a mountain lodge. The lobby is beautiful, resturaunt was good, breakfast was the best HI we have had on our trip! Front desk was so friendly! I did get stuck in the elevator for a while? help arrived soon enough.
    from Reidsville, North Carolina
    Submitted on 16-06-2016
    This hotel is amazing!!! We checked in rather easily. It was smooth and a breeze. We hit a small bump there.. we had requested for our dog fee to be put on a separate card instead of the company card. That didn't happen... we had to wrangle with it for a bit to get it corrected. Still in the works to see if it was.... Hoping yes! The staff is so ridiculous sweet. Everyone was so warm and wonderful to our family like a home away from home. People loved on our sweet two year old and made her fe... Read more
    Submitted on 16-06-2016
    We've been using this hotel for years to drop off and pick up our kids from summer camp. We see the same friendly faces each year. Such a homey feel for a hotel. The new renovations are beautiful and feel like a mountain hotel though we were really keen on the old feel that was like grandma's mountain cabin. We can't wait to see all their flowers back next year.
    Submitted on 25-06-2016
    Spent an overnight at this hotel on the way to pick up kids from a summer camp close by. It was a very, very nice holiday inn. Front staff was very nice and welcoming, rooms very clean, property was well maintained. Pool was large and DEEP (which kids love) and makes swimming laps easier. They were getting new outdoor chairs when we were there and appeared to be very nice. The treats for sale in the lobby were very reasonably prices (a popsicle for $1) the only downside is the air conditioner wa... Read more
    from Elk River, Minnesota
    Submitted on 27-06-2016
    Check in was a breeze. Only hang up was that the front desk person was going to look up my IHG number and must have forgot. Breakfast was delicious and included in the price. Our room was very nice, clean and a beautiful view. Pool was nice, deep enough for my older kids to enjoy. Close distance to the Blue Ridge Pkwy.
    from Bad Lauterberg, Germany
    Submitted on 01-07-2016
    The rooms are nice and the complimentary breakfast is good. However, the wifi hardly worked in my room (signal too weak) and the loud ventilation in the bathroom was running all day and night long and could not be switched off. Note that the hotel is pretty far from Asheville Downtown.
    from New Orleans, Louisiana
    Submitted on 02-07-2016
    Booked a block of rooms for my daughter's wedding. Quoted rates weren't charged across the board even though booked through the link given to the bride. Desk staff was rude and could have cared less about the situation. I did loose it with the staff when I tried to pay for the clergy's room and they wouldn't tell me the room rate as it was not respecting the privacy of the person who booked the room. But they were willing to take my credit card and charge it without telling me what amount was be... Read more
    Submitted on 04-07-2016
    I don't normally stay in US Holiday Inns as breakfast is normally extra and we always pick hotels with free breakfasts but this HI offered free breakfast so we stayed here. Very good hotel with friendly staff, comfortable spacious room and the breakfast was great too. Would certainly stay here again.
    from Atlanta, Georgia
    Submitted on 05-07-2016
    This property is well maintained and pleasant. Staff was very friendly and helpful. The breakfast buffet was very good. As with many hotels, the in-room air-conditioning units are loud. I kept the unit on during the day, but turned it off at night to sleep. The room stayed cool enough throughout the night. There is plenty of free parking and a nice outdoor swimming pool.
    Submitted on 16-07-2016
    Family of 4, 2 small children (7 & 5) in town for my best friends wedding. Stayed 3 nights. All in all this was a decent visit. Free breakfast, clean facilities, plenty of parking, friendly staff and decent options for breakfast/dinner at the restaurant. A few negatives. Dirty pool full of debris. They ran out of breakfast items everyday, the hotel attendant I spoke with did not offer any helpful advice for things to do. We ended up using TripAdvisor and local people to find activities. The h... Read more
    Submitted on 18-07-2016
    So delighted to get back to our favorite place to stay in Asheville! The customer service here is the finest I've ever experienced. Everywhere you go there is a smiling face, a warm greeting and someone who wants to know how you are doing and it's not forced or automated. Everyone who works here is always smiling, friendly and helpful and clearly enjoys their work environment! That's a great reflection on their work environment and management. Happy employees=happy guests! The place is always cl... Read more
    Submitted on 19-07-2016
    This Holiday Inn provided my husband and I with everything we wanted. It has a pleasant staff, a comfy bed, a clean room, and breakfast included. The pillows and linens were of good quality and we both slept like babies. My only suggestion is that the bathroom should have a night light so you do not blind yourself when you take a midnight pee, but I suggest that for most places. We even had a view of the mountains which was a plus. At $150 with taxes it was a great deal.
    from Chapin, South Carolina, United States
    Submitted on 23-07-2016
    We booked this hotel because of the view from the pool, and the price. Asheville can be very expensive, and we wanted to be close to the Asheville Outdoor Center; Sierra Nevada Brewery in Mills River, NC; and Downtown Asheville. Everything was clean, the staff was incredibly friendly, and even the other guests were super friendly! Our kids loved the breakfast and the pool, and they thought that seeing mountains from the pool was just the coolest thing ever (note here: I wanted to book a cabin fu... Read more
    from Columbus, Ohio
    Submitted on 25-07-2016
    Whether it is just the two of you, or you have had enough "fun with the family," this is the ideal place for recharging your battery, or starting a relaxing retreat. An easy stop off of interstate 40 or the Blue-Ridge parkway, you will be greeted in Appalachian splendor. The reception area looks and feels like the finest of modern log-cabin homes. The staff was friendly and accommodating with our last-minute king bed request. The room was clean and charming with it's Smokey Mountain décor, ... Read more
    Submitted on 25-07-2016
    Due to a gear malfunction on a recent camping trip in Montreat, our tent became flooded and we needed to seek shelter for the night. We wanted somewhere reasonably priced and clean. We found the Holiday Inn Ashville- Biltmore East, and thank goodness we did! Our room was clean and very comfortable (the beds and pillows were awesomely comfy!) We were able to seek the shelter we needed, dry our wet bedding from camp, and grab a meal (and a much needed drink) in the restaurant downstairs. The comp... Read more
    from Lilburn, Georgia
    Submitted on 26-07-2016
    We have stayed at this hotel on three different occasions. The staff has always been super friendly and accommodating. We travel with two smallish dogs and they have always been treated as nicely as we have. Pets and their people stay on the bottom floor which eliminates having to deal with the elevator...which my dogs hate. There is a doggy nature trail easily accessible off the parking lot. In addition to the pet amenities, the hotel has a very comfortable and inviting lobby and restaurant... Read more
    from Chicago, Illinois
    Submitted on 27-07-2016
    I never write reviews, but really felt the need to after this experience. We were traveling to our vacation destination and needed an economical, pet friendly hotel along the way. After reading reviews of this Holiday Inn, we booked this hotel because it seemed to be a good choice. We have a child with allergies to pet dander and fur, and were traveling with a small hypoallergenic, non-shedding dog. This is a difficult combination to accomodate as "pet friendly rooms" usually mean not well cle... Read more
    Submitted on 28-07-2016
    Room was clean and spacious. Got great recommendations from reception staff for eating out in Asheville in the evening and also assistance with a couple of issues that arose. Had to queue for breakfast on Saturday morning.
    from Isle of Palms, South Carolina
    Submitted on 28-07-2016
    I have stayed in this Holiday Inn frequently in the past 2 years always have had a positive experience. I would like to complement Holly with the front desk staff for her assistance with changing my reservation. I had a change of plans and my arrival day needed to moved. Holly was wonderful to work with. I was driving and utilizing my car's speaker, sometimes it is difficult to hear the person with whom I am talking with. She spoke clearly and was able to cancel and rebook the room and then con... Read more
    from Statesville, United States
    Submitted on 05-08-2016
    My company made reservations at this hotel by accident. When visiting Asheville on business, I typically stay at the Holiday Inn - Biltmore West which is a very nice hotel. However they somehow accidentally made my reservations at the Holiday Inn Biltmore East. When I arrived the hotel was undergoing a renovation so the entire lobby and restaurant area was closed off. It was like a maze to find the area in which to check in. I then had to stand in line down a long narrow hallway for over 10 mi... Read more
    from Jacksonville, Florida
    Submitted on 08-08-2016
    We were welcomed as if we were the only guest checking in. The attendant made sure that our Holiday Inn points were added to our account. He told us everything we needed to know, and more about the hotel. The complementary breakfast was outstanding and the service was friendly and spot-on! I'd stay at this Holiday Inn again and again. Can't wait to come back!
    from Raleigh, North Carolina
    Submitted on 10-08-2016
    We only stayed one night, but the staff were very pleasant and helpful. Pool area has a spectacular view of the mountains. Rooms were clean and quiet. The hotel is minutes from downtown Asheville and right off the highway.
    from Atlanta, Georgia
    Submitted on 10-08-2016
    Stayed here when picking up daughter from nearby Camp Cedar Cliff. Pros: - basic room - nothing fancy, but clean & comfortable, quiet; - good location - short drive to downtown Asheville; - pet friendly, ground floor room for quick access to walk dog; Cons: - nothing major; tough to grab a quick cup of coffee in the morning - more geared towards a sit-down breakfast - room decor a little dated
    Submitted on 12-08-2016
    great local mountain style accents in decoration but all the modern attributes. nice 'living room' with fireplace; had a great late dinner in their restaurant; comfy beds. nice breakfast, etc. Really nice pool area with cabana & sofas, as well as lounges, tables & chairs. Would stay there again.
    from Myrtle Beach, South Carolina
    Submitted on 12-08-2016
    Very clean and looks like recent remodel. Very nice room and close to interstate and VA Hospital. A breakfast in the morning was very nice. Close to many restaurants. All of the staff were very friendly.
    Submitted on 13-08-2016
    I can't believe that a hotel that costs over $200 per night does not have a microwave or refrigerator. The breakfast was greasy and bland, the air conditioner rattled, there was a drip in the bathtub that could not be stopped, and they were out of razors. The room was clean, the beds were very comfortable, and the room service food was excellent. I would not stay here again though.
    Submitted on 16-08-2016
    Can't say enough about this hotel great location easy to rte 40 and parkway. Accommodations are well appointed with just the right amount of mountain charm. Breakfast buffet was very good and the servers were quick with the coffee. Great stay.
    from Theodosia, Missouri
    Submitted on 16-08-2016
    My husband and I visited Asheville recently for his Dermatology meetings. The location is convenient to Biltmore House, Biltmore Village, VA Hospital and is walking distance to the Billy Graham Training Center. The property is beautifully landscaped with lovely flowers and trees; even has two designated areas called "dog wood" walks. And YES! This is a pet friendly hotel. The lobby and restaurant, having been newly decorated, are unlike any Holiday Inn I've ever seen. Most of them are generi... Read more
    from Destin, Florida
    Submitted on 28-08-2016
    This is a newly renovated hotel. The lobby and bar area are very nice. Much nicer than I would expect from a Holiday Inn. We were staying here with a wedding party, and they were able to accommodate our group very well. I will say that the intersection out front is pretty dangerous. The bride was hit and totaled her rental car the day before the wedding in front of the hotel. The police officers on scene said that there are usually one to two accidents right there each day, and her's was the sec... Read more
    Submitted on 31-08-2016
    Loved the bar tenders very nice fun People. The ladies that handled the breakfast where very kind and terrific Room was good. Any problems we had where handled very quickly and expertly Had a great view as well
    from Washington DC, District of Columbia
    Submitted on 03-09-2016
    As Spire members, we've stayed in our fair share of IHG Properties. There have been highs and there have been lows. This stay was definitely a high! We stayed here in March 2016 while renovations were underway. It was comfortable, but rather nondescript. Today, the newly renovated hotel is a delight! Staff has been outrageously helpful - even leaving towels at the door when we had the Do Not Disturb sigh out. The beds are fantastic, facility is clean and fresh, and the service is superb. It's... Read more
    from Alexandria, Virginia
    Submitted on 04-09-2016
    I have two real requirements for a hotel: clean room and comfortable bed. The Holiday Inn Asheville - Biltmore East had both. Plus, free wifi that wasn't exceptionally slow as I've found in other mid-range hotels. Desk staff was very friendly and helpful. Negatives: only one elevator; no in-room refrigerator, and breakfast wasn't very good.
    from Monticello, Indiana
    Submitted on 07-09-2016
    Stopped on the way to Florida, hotel looks recently remodeled and looks great. We were meet by a smile from the front desk attendant that was a welcome after a long day on the road. She was very friendly and accommodating, gave us 2 rooms next to each other and directions to down town just a few minutes away. The rooms were very nice and clean I had a great view of the mountains out my window. They had a full bar off the lobby that we stopped and had a night cap before retiring for the evening... Read more
    from Columbus, North Carolina
    Submitted on 13-09-2016
    It was good to get back to visit Asheville again (My favorite city). It was good to see that the renovations of this hotel were almost finished. It is looking very nice especially the dinning Room. It is a restful place to have a drink with friends or a full meal. Break is good especially the coffee. The employees are knowledge about the hotel and the area in general. I am looking forward to spend several days at Thanksgiving there with friends
    Submitted on 14-09-2016
    Upon arrival, friendly staff, beautiful entry. The room is outstanding. The decor is simple yet natural and beautiful. The restaurant is quiet and quaint with the staff once again courteous and friendly. The pool deck is awesome. Breathtaking view of the mountain and the color scheme on deck is perfect. I absolutely love the gazebo with swing and wicker chairs to give the feeling of leisure while watching others. Your set up is fabulous. Great job. I have been to 3 other Holiday Inns in North Ca... Read more
    from Little Rock, Arkansas
    Submitted on 15-09-2016
    This was the nicest Holiday Inn I have stayed in many years. The people at the front were North Carolina friendly and always willing to help. Their breakfast was not a quick get something and run. They have a full buffet with freshly scrambled eggs real biscuits, cereal yogurt, fresh fruit,milk orange juice and coffee. This place was very clean and the pool was nice. They had trails that you could walk and an exercise room. I stayed there for a week attending a conference at a nearby colle... Read more
    Submitted on 15-09-2016
    My husband and I stayed at the Holiday Inn to attend a wedding nearby. Our stay was very pleasant. Hotel staff is friendly and helpful. Restaurant and bar were a wonderful surprise. Food really good. A great place to watch the football and baseball games we wanted to see. Room was clean.
    from Knoxville, Tennessee
    Submitted on 15-09-2016
    We stayed here for two nights while visiting the area. The decor of the lobby and restaurant is very nice and relaxing. We enjoyed the buffet breakfast, which was very nice, and visited the restaurant later in the evening, and the dinner options were good too--they even had a veggie burger. The staff seemed friendly. Our room was standard and what I was expecting; however, it was right by the elevator, so we could hear the elevator running even over the sound of our fan. The view was dismal: the... Read more
    from Shelby, N.C.
    Submitted on 17-09-2016
    Newly remodeled lobby and public areas are very nice. Nice Restaurant and bar area. Staff were welcoming and very efficient. The rooms are showing a little wear but the bed was very comfortable and the bath rooms were well appointed. We requested a mountain view room which will be perfect in the fall when the leaves turn. The pool area was super nice with a covered sitting area with a swing. The grounds were beautifully maintained with flowers and shrubs.
    Submitted on 20-09-2016
    What a wonderful place to stay!! A little hidden gem just off a main road, and about 10 minutes from downtown Ashville. The hotel had just gone thru a major renovation and it was homey with a mountain decor. Very comfortable beds and pillows. Lots of flowers outside, pet friendly with dog treats and a walking trail, free newspaper every day at your door, and free popcorn in the afternoon. There was also a table with coffee, tea, and hot water always available in the lobby. In the mornings ther... Read more
    Submitted on 21-09-2016
    My son and I went to look at real estate and added a rafting trip down the French Broad River. This was a friendly, efficient, clean, and quiet Holiday Inn. The facilities were great: exercise room, outdoor pool, small store near the desk. It also had a restaurant which we didn't try and included a free breakfast that we didn't partake in either. The room was spacious, well decorated, clean and a great value for the price.
    from virginia
    Submitted on 04-10-2016
    For the price this hotel is great. It have a clean and quiet room, nice pool with a great mountain view, a small gym, and okay breakfast buffet. Its about 10 mins from downtown & biltmore area and it is near by the highway.
    from Asheville, NC
    Submitted on 04-10-2016
    We needed a place to stay for one night on Sept. 17th. The staff there was extremely helpful and friendly. We had a suite with a jacuzzi and it was really clean and comfortable. The shuttle service over to downtown was great! Also, the lobby bar was a great place to chill before waiting for the show. The bartender was excellent. I would defiantly stay here again.
    from Spartanburg, South Carolina
    Submitted on 06-10-2016
    Our room was very nice, king size bed, a couch that maybe let out to a bed? a chair and a desk with a chair. A single size Keurig coffee/tea maker which was nice. We had a beautiful view of the mountains overlooking the pool. We were on the 3rd floor and it was very quiet. The bed was perfect, I have back and hip problems and that was the best sleep I've had in a long time. I wish I had taken the time to find out what I was sleeping on. The breakfast was amazing! With bacon, sausage links, scram... Read more
    from Bloomington, Illinois
    Submitted on 06-10-2016
    My husband and I ended up staying here after being evacuated from Hilton Head due to Hurricane Matthew. The staff at the Holiday Inn could not have been more accommodating. They are a pet friendly hotel with one floor used for guests with pets. But due to the amount of people evacuating from the coast they welcomed dogs in all rooms. I applaud them for caring enough to bend their policy for those families facing such a difficult time. Kudos to the staff there for making everyone, dogs included,... Read more
    Submitted on 06-10-2016
    Evacuated due to hurricane specifically to this hotel since it is pet friendly. When we arrived said they would make an acception for our dog but they couldn't do it any more. Said they were out of pet friendly rooms. How were we supposed to know they had a limited number of pet rooms? We weren't told this when we booked and came here specially due to pet policy. We were just trying to follow rules. We've paid over $1100 for 3 nights at this holiday inn. Totally not worth the price at all. Cha... Read more
    from Goose Creek, South Carolina
    Submitted on 14-10-2016
    We too evacuated from Charleston S.C from hurricane Matthew. We were charged 35.00 per night for a cat and 350.00 per night stay. This was all we could find at the time or we would not have spent this kind of money. It's a shame people are taken advantage of when they are at a time of need. You would think that Holiday Inn would welcome the business instead of taking advantage of the situation. When the reservation was made they even asked what was bringing us the the hotel .. Wonder why ? On ... Read more
    from Millbury, Massachusetts
    Submitted on 14-10-2016
    We stayed at this Holiday for the last 2 nights of our vacation (Oct 12-Oct 14) and we wish we had stayed longer. The hotel is beautiful on the outside as well as inside. A huge bonus is the free breakfast, as most Holiday Inns don't do the free breakfast (usually only the express locations do). The food selection was great, and always fresh and delicious. Plenty of seating available too. The room was spacious without being too much. The bed was so comfortable, and I didn't wake up with a sore ... Read more
    from Houston, Texas
    Submitted on 15-10-2016
    We stayed here while attending an event at The Cove. Very nice and clean. Friendly staff. Free breakfast buffet. Nice pool area. Mountain theme. Beautiful view of the mountains out our room window. We will stay here again.
    Submitted on 15-10-2016
    Traveled in the wake of Hurricane Matthew. Arrived about 9:00 pm. Room was clean and inviting, beds were super comfortable with both firm and soft pillows. Breakfast was great. Welcome alternative to the "trough" at some places. This one has actual wait staff that can assist you.
    from Clayton, NC
    Submitted on 15-10-2016
    On our way to visit the Biltmore Estate, we stayed here over night. This place was very clean, inside and out. We loved the little wooden bear statues thru out the venue and loved the cute little water fall out front. We took a brief hike thru the woods and it was awesome. Loved the property and landscape too. Swimming area was so gorgeous. You could sit by the pool and enjoy a book and see the mountain views. Staff was very friendly and nice and clean rooms also. WIFI worked great which is a pr... Read more
    from McKinney, Texas, USA
    Submitted on 18-10-2016
    My apprehension of this location disappeared as soon as I walked into the lobby. The staff was super friendly and helpful and the entire hotel has been recently renovated. Great mountain view from a clean and comfortable room and dinner at the onsite restaurant was very good with very friendly and excellent service. Would definitely stay here again.
    from Danville
    Submitted on 19-10-2016
    Located just off the interstate near the Bluegrass Parkway and Folk Art Center. About 8-10 minutes from downtown Asheville. Very clean and updated restaurant. Nice landscaping. Excellent hot breakfast included w room rate. The downside? No in-room refrigerator which was a huge disappointment. And outlet plugs are too few. Bathrooms are absent of an exhaust fan which means the bathroom gets (and stays) fogged up after a shower.The rooms for have a Keurig coffee maker
    from Indianapolis, Indiana, United States
    Submitted on 20-10-2016
    Wow! We could not believe that this was a Holiday Inn! The property is well maintained, the rooms are very clean, and the staff is very friendly. The pool area is decorated in mountain rustic, and the pool itself was heated (and very clean!). We would definitely stay here again!
    from Orlando, Florida
    Submitted on 20-10-2016
    This Holiday Inn exceeded our expectations. Normally our extensive experience with Holiday Inns turns out they are "OK", but nothing special. This one is different. The staff & facilities were well above the normal HI standard. We defintiely would stay here again when returning to Asheville.
    from Madisonville, Tennessee
    Submitted on 21-10-2016
    Recently traveled to Nashville to visit The Cove. Spent one night at the Holiday Inn. The hotel was clean, spacious. My sister and I shared a room. two double queen beds. very comfortable, 4 pillows per her two were soft two some what firm. the sheet were nice, not stiff and scratchy. Grant countertop in the bathroom. Mimi frig, microwave, etc. was impressed with the solid glasses in the room. breakfast buffet included with the price of the room. very good, two types eggs, sausage, b... Read more
    from Longmont, Colorado
    Submitted on 24-10-2016
    This hotel is set in a very nice wooded hillside with impressive landscaping. The lobby, restaurant and common areas have recently been renovated. One of the nicer Holiday Inns that I to my memory. Bed comfortable, pillows were good!
    from Hollywood, South Carolina
    Submitted on 26-10-2016
    Booked this Holiday Inn for a mid-week stay. It was close to the Biltmore Estate, so we could mark it off our Bucket List. The room was clean and very welcoming. Enjoyed the complimentary buffet breakfast. I wish all full service Holiday Inns would provide that amenity. Would recommend this hotel to others. Pleasant stay and pleasant staff!!
    from Knoxville, Tennessee
    Submitted on 29-10-2016
    One of the things you want most when you travel is a comfortable bed. The beds at this hotel are anything but comfortable. I weigh 240lbs and I hardly put a dent in the bed which makes your body try to conform to the mattress instead of the mattress conforming to your body. I can't sleep on this type of mattress and won't be staying there again.
    Submitted on 29-10-2016
    My husband and I came to Asheville for a long weekend. The Holiday Inn is in a great location to where you want to go in the area. The staff is friendly. The breakfast buffet is delicious. The beds are comfortable and the rooms are clean. You won't go wrong booking here.
    Submitted on 01-11-2016
    This is an older facility that has been upgraded and remodeled in a woodsy, country decor. They spent mega bucks on this place. It is classy and homey and they even take the time and expense to decorate the exterior for the season. The rooms are clean, the staff is fabulous and the free breakfast is a buffet but you have table service for beverages, etc. We stayed here while attending a seminar a Billly Graham's Training Center, "The Cove." It is practically outside the property gate. And there... Read more
    Submitted on 02-11-2016
    Overall, the stay was pretty good. Clean room, comfortable beds, and really good, HOT food for breakfast each morning. Only complaint was that the pillows were too thin and did not provide much cushion.
    from Schaumburg, Illinois
    Submitted on 04-11-2016
    Called the day before on the spur of the moment, and was able to book a nice room with King bed that was dog friendly. Even though it was leaf-peeping season, the prices were reasonable. The room was clean, quiet and smelled fine. We had some trouble adjusting the temperature of the room, which looked out over the parking lot toward the woods. The grounds were very enjoyable. Lots of flowers, and a mulch covered trail in the woods for walking the dog. We were warned about walking there at n... Read more
    from Blakely
    Submitted on 05-11-2016
    had snuggles and snooky our toy poodle and pom were welcome 35 fee but nice facility great breakfast hot bacon and eggs, rosey is amazing, sam mgr knows her stuff makes your stay great.near black mountain a must see shops dining quaint , awesome finds.
    Submitted on 06-11-2016
    My wife and I visited for 3 nights and had an overall good experience. They brightest part of the stay was the clean room and the front desk staff, especially Holly. Holly diffused an incident with a drunk couple smoothly and professionally. She was a joy to chat with and knowledgeable. She deserves a raise based off of my 30 minute interaction with her. The worst part was dinner in the Woodfire Grill on sight restaurant. The food was horrible and had less flavor than diabetic food. The o... Read more
    from Pennsylvania
    Submitted on 06-11-2016
    My husband & I stayed here the night before attending a retreat at The Cove. It's basically across the highway from The Cove's entrance. It's nice with a rustic flair. The breakfast was a full-on buffet breakfast..very rare these days. The staff was very friendly. The only thing I would suggest is since the bathrooms are a little small, an additional mirror in the room would be nice. We plan on staying at this hotel again the next time we are in the area.
    Submitted on 06-11-2016
    They keep the hotel well staffed in numbers and talent. Very friendly. The decor is chic in the restaurant and bar area. Live music even. Breakfast is complimentary and very fresh. This hotel is extremely pet friendly. They even have a dog walk wooded trail! The owner should be very proud. The hotel has a family feel, and they were very accommodating with a late check out. Their pool is heated so it was open in Nov! The DOS Brian is a great guy.
    from Fairfax County, VA
    Submitted on 13-11-2016
    Right off the Blueridge parkway and near Biltmore. The lobby has a rustic lodge feel. Nice buffet breakfast and nice folks working there. Highly recommend. We drove downtown for dinner which was about 15 min drive.
    from Raleigh
    Submitted on 13-11-2016
    Love that they had Queen double beds and hot breakfast. We got served by hostesses and food are all delicious. It's close to all main attractions in Asheville. They are pet friendly and have trails in the back of the hotel that you can take your doggies to do their business. Definitely would stay here again.
    from Charlotte, North Carolina
    Submitted on 16-11-2016
    My husband and I stayed here while attending a seminar at the Cove. The staff were friendly and helpful. The room was super clean and comfortable. I liked the personal size K-cup coffee maker in the room with complimentary K-cups. Very nice. The food was hot and tasty. We enjoyed the variety of foods offered at the buffet breakfast, especially the bacon. Our only complaint is the timing of the mopping. They chose to mop at the entrance of the dining area while people were eating breakfast. No... Read more
    from Temple, Texas
    Submitted on 20-11-2016
    We stayed here for two nights in mid-November and loved everything about the hotel. The lobby is welcoming and has such nice "cabin" touches. I wish we had taken the time to just sit by the fireplace. The room was comfortable and clean and spacious. The complimentary breakfast was the best hotel breakfast I've ever had. A huge selection of food, drink options, excellent service. The hotel is about a 10-15 minute drive to restaurants/shopping downtown. We loved the little "rustic" touches through... Read more
    Submitted on 25-11-2016
    Stayed here while attending a wedding nearby. The rooms were clean, but a little dusty. A little outdated for the price we paid ($567 for two nights), but the price was comparable to other local places. Staff was friendly, location was convenient.
    from Powder Springs, Georgia
    Submitted on 27-11-2016
    Starting with the cons, the bathroom was a little small and tight. We reserved a "mountain view" room, but not sure we ended up in one since we overlooked the roof of a gas station and the highway. But the bed was comfortable and room was quiet. We really enjoyed the Woodfire Grill on the premises, all 3 nights of our stay. The food was delicious, wine bottles reasonably priced, and the waitstaff very pleasant and capable. We really didn't have the need to find dining elsewhere. ... Read more
    from Denver, Colorado
    Submitted on 28-11-2016
    Nice hotel! I had to make a last minute reservation. The Holiday Inn reservation line is slightly annoying but the hotel made up for it. The staff was nice and gave me a free upgrade for a slight inconvenience that the reservation line caused. Very clean and updated. They have a pool and a nice fitness room.
    from Venice, Florida
    Submitted on 29-11-2016
    Well, where to start talking about this fantastic place. Very accommodating, every request I had they bend over backwards to make happen. Great rooms and the dog walking area out back was superb! Pet fee was really reasonable at $35! It was a nature hike area with poop bag stations along the way. The front entry was so cool and mountain themed. The brick oven they use to cook had the place smelling fantastic too. The bar was close to the sitting area near the front desk so a cocktail and sit... Read more