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Hilton Asheville Biltmore Park

Asheville, NC, US (AVL)

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Based on 1267 reviews
The Hilton hotel in Asheville, North Carolina, is situated in the heart of Biltmore Park Town Square's dining, shopping and entertainment district, ma
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Hilton Asheville Biltmore Park
43 Town Square Blvd, Asheville, NC US 28803

The executive suites are spacious and inviting; they boast luxurious bathrooms - some feature Infinity Edge Whirlpool® Tubs. Our entire Asheville, NC, hotel is 100% non smoking and features complimentary high-speed wired and wireless Internet as well as an ultra-modern fitness center with Precor® cardio-theater equipment and an indoor lap pool and whirlpool. The Hilton Asheville hotel reflects the green focus of Biltmore Park Town Square with a number of environmentally friendly features. The hotel is one of the first in the nation to utilize a large-scale solar water heating system. Guestrooms & Suites Feature: * The Hilton Serenity Bed, featuring theSerta Perfect Sleeper® Suite Dreams mattress, down duvet & pillows and 250 thread-count linens* Turndown service available* Large executive work desk with built-inrefrigerator, convenient desk-level outletsand ergonomic chair* Balcony rooms available* Complimentary high-speed wired & wireless Internet access* 37 inch flat panel, high-definition LCD television* Two 2-line telephones with voicemail* Coffee Maker with complimentaryLavazza® coffee* Crabtree & Evelyn® bath amenities* Innovative Hilton clock with easy-to-set alarm, CD player and adapter for portable MP3 players* Hospitality center with coffee maker andmini refrigerator* Complimentary USA Today® delivered each weekday morning* Iron and ironing board * Hair dryer* In-room safes* Individual climate control* Handicap accessible rooms availableBiltmore Park Town Square is a thriving retail and corporate center with major retailers and clients such as: * REI®* Barnes and Noble®* P.F. Changs®* University of Phoenix®* Regal® Biltmore Grande Stadium 15 * Volvo, Construction Equipment, North American Headquarters* RBC BankOur Asheville, North Carolina, hotel has a full-service restaurant that features The Hilton Breakfast and contemporary presentations of light fare for lunch and dinner. The lobby bar features lively martinis, premium wines by the glass and local Asheville handcrafted beers. In room dining is also available. Valet parking is available in the parking deck adjacent to the hotel. A complimentary shuttle is also available to the Asheville Regional Airport, which is located only three miles from the hotel. Meeting Facilities:* 4500 sq.ft. of flexible meeting space* Patio and terrace space for outside gatherings* High-speed Internet access in allmeeting rooms* State of the art audio/visual andplasma screens* Full service sales and catering department* Complete banquet and conference servicestaff and audio/visual team* Certified Wedding Professional on staff* Special events planning available * Complete meeting packages availableTravel should be more than just A to B. Travel should take you places.?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl

Recreation Included: Fitness Center

  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1267 reviews
Submitted on 22-05-2016
I've stayed at better Hiltons for MUCH cheaper. The online photos are deceiving as well, the tub pictured wasn't what we got. Also we paid extra for a balcony room and there were no chairs. Just overpriced and not worth it in my opinion try something else
from Morehead City, North Carolina
Submitted on 23-05-2016
Very nice property. Excellent professional staff. Enjoyable visit. Staff surprised us with complimentary chocolate covered strawberries & champagne for our wedding anniversary. Do not understand why we did not get "Hilton Honors Points" for our 4 night stay. Can this be reviewed & our points awarded?
from Toledo, Ohio
Submitted on 24-05-2016
Great place to stay if you are going to see the Biltmore in Ashville lots of restaurants and shopping within walking distance nice clean and friendly hotel one half hour to the Biltmore beautiful setting
from Nashville, Tennessee
Submitted on 24-05-2016
I have stayed at this Hilton several times over a period of years, most recently in November 2015. It is right off the interstate, so easy access, and it is located in the Biltmore Park development, which is mixed-use and has a good feel to it. You can easily walk to many restaurants of varying price ranges and styles, to a movie theater, to a Barnes & Noble bookstore with Starbucks inside, and to various shopping choices (REI, toy store, Ann Taylor, Charming Charlies as examples). It is fun ... Read more
from Concord, North Carolina
Submitted on 25-05-2016
Great location. Shopping within walking distance. Clean, comfortable. They have a breakfast buffet, but if you prefer to order off the menu you can do that as well for a decent price. I would recommend you stay here.
from High Ridge, Missouri
Submitted on 03-06-2016
Exceptional in every way. The check in was a breeze with really friendly staff. They welcomed me as a HH member and assured me that I would have a quiet room, which they did. The location is really easy to get to, and the surrounding places to eat made this a perfect place to stay. Many places to choose from, all a very short walk away. The room was clean and big. I did not use the internet, but it was available. Eat breakfast once and thought it was worth the time and money. The buffet I think ... Read more
from Nashville, Tennessee
Submitted on 03-06-2016
Love this hotel! Perfect location. Would not be happy anywhere else. Lots of restaurants, shopping, and walking trails. I would plan a trip back for the hotel/location alone. Wish all Hiltons were like this one.
from Birmingham, Alabama
Submitted on 04-06-2016
Excellent desk, beautiful lobby upscale and new with fresh fruit, infused water and gourmet popcorn snacks each night. Beds and pillows dreamy, room uber clean and quiet with excellent beds in room 425. No free breakfast but many options available such their award winning breakfast and other options within minutes. Definitely will return!
from Saint Augustine Beach, Florida
Submitted on 06-06-2016
We stopped in Asheville for an overnight on our way to vacation in Florida. We arrived late and the staff was helpful in pointing us to a late night pizzeria across the street. I have only excellent things to say about this location.
from Mooresville, NC, United States
Submitted on 06-06-2016
My wife, son and I stayed at this very nice Hilton hotel in Biltmore Park, Asheville. The room was great, restaurant was top notch for breakfast & dinner and it was in a self-contained village with a large movie theater, Barnes & Noble and several top notch restaurants. Also within a convenient 15-20 minutes drive to downtown Asheville and other attractions. We will definitely go back.
from Chagrin Falls, Ohio
Submitted on 18-06-2016
Arriving for a the Fletcher Flyer and fundraiser for LLS (Leukemia Lymphoma Society), we were greeted with a warm welcome. The room was very clean, fresh and relaxing. The location is in a quaint living community with restaurants in close proximity. Roberto passed around complimentary champagne that was refreshing on a Friday afternoon. Morning brunch is not to be missed, the omelet and signature pancake station is fresh, and creative. Blueberry and granola pancakes were done to perfection wit... Read more
from Boston
Submitted on 18-06-2016
Nicest hotel I've stayed at in the Asheville area. Booked a one bedroom suite, and with sofa bed and rollaway my family had plenty of space, including two baths. Only fault with the room was it it overlooked commercial rooftops instead of the mountains. Liked the location, the lobby, the breakfast buffet (though not included), and might try the spa on next visit.
Submitted on 18-06-2016
I stayed here for a seminar and had my family and dogs with me. It was an exceptional facility for the dogs. Everyone was very cordial and it was easy and relaxed to have them there. We were able to get an extra large interior room that was pet friendly so it worked out perfectly for us. It is part of a nice little area that has many food choices as well as some shopping. We were hauling a 14 foot bumper pull trailer and the hotel had an area away from the actual hotel where we were able to park... Read more
from Ponte Vedra Beach, Florida
Submitted on 19-06-2016
1st class place all around. From garage parking to the room layout, comfort and cleanliness, to the exercise room, Spa and indoor pool. Great place to stay for the money. Close to everything that people come to Asheville to see.
from Orlando, Florida
Submitted on 21-06-2016
This is an excellent hotel with an ideal location, friendly and professional staff and the BEST farm-to-table breakfast you can imagine. The property is extremely clean and is simply wonderful every time we visit.
from Terrace Park, Ohio
Submitted on 28-06-2016
I have stayed here many times but had not yet reviewed it. This is a very nice hotel in a retail development right off of the highway. Close to the airport, the Biltmore and about 15 min to downtown. There is a spa, nice breakfast and dinner off the lobby and a lobby bar. The rooms and service are top notch. It can be a bit pricey but worth it as there are restaurants and shopping right outside the door.
from Brunswick, Georgia
Submitted on 30-06-2016
Great hotel in a great location. Room was spectacular. The only issue I had was the room not as clean as it should be. Found a pill under coffee table and parts of a pen under the desk. Bathroom floor tiles were loose and wall paper coming up. Ate dinner at Roux best trout ever. I definitely would return.
from South Florida, Florida
Submitted on 30-06-2016
This hotel was not impressive. I knew nothing about Asheville before going & wouldn't stay here again. It's not located near anything. For the price, it wasn't impressive; just your average hotel room.
from Charleston, South Carolina
Submitted on 01-07-2016
Great like location if you are dropping your kids at sleep away camp. Nice restaurants in the area. Bookstore. Pharmacy. Ice cream shops. The room was nice and clean. We got upgrade because of HHonors points.
from Mandeville
Submitted on 01-07-2016
A friend and I brought two of our boys to camp and had the other two boys with us to entertain. The Hilton Asheville Biltmore Park was a very convient place. Plenty of nearby attractions, shopping and great food for all tastes.
from Ann Arbor, Michigan
Submitted on 02-07-2016
I stayed here for one night with my husband and kids while traveling from Michigan to South Carolina. After a long day in the car, this hotel was exactly what we needed. I booked the reservation directly through the hotel about 30 minutes before our arrival. The receptionist was friendly and accommodating. He ensured that there were 2 pack and plays in the room ready to go. Check in was easy, and there was snack mix and water available in the lobby. Our room was spacious, despite the two por... Read more
from Charlotte, North Carolina
Submitted on 03-07-2016
Great spot for a business retreat or getaway. Things to do around the hotel, a little shopping, movies, food, ice cream and coffee. Close enough for a quick drive into the sites in Asheville. Nice hotel, I would stay here again.
Submitted on 05-07-2016
This hotel is in a quiet neighborhood, a short drive to the Biltmore estate and downtown Asheville. The staff is super friendly and accommodating. The rooms are clean. Garage parking is free. A nice alternative to the busier downtown hotels. Restaurants and movie theater are just across the street and around the corner. We enjoyed our stay and recommend this hotel to others visiting the area.
from Dallas
Submitted on 06-07-2016
The people at the front desk were extremely helpful with insights on how to maximize our time at the Biltmore Estate. Also, I called them as soon as I realized that I had left a pair of nice earrings in the room after I had checked out. They called me back promptly that they had found them and then they mailed them to be beautifully and carefully packed. I will stay here each summer.
from Virginia
Submitted on 06-07-2016
We stayed here to have easy access to the Cataloochie Valley area of the Smokies from the Blue Ridge Parkway. It was a delightful stay in a new "business center/shopping/community area ... quiet, lovely, and lots of options for dining. Our room had a balcony, and although in a "town center" location, it was very quiet. The bed was so comfortable, and all was very clean and nicely appointed. The recommendation of dinner at 131 Main was not only welcomed, but greatly enjoyed!! Parking was con... Read more
from Myrtle Beach, South Carolina
Submitted on 07-07-2016
This was my second stay and it was as great as the first. The hotel is clean from the room to the pool. The staff was friendly and very accommodating. The location provided easy access to dining and it's conveniently close to everything you go to Ashville for.
Submitted on 08-07-2016
Hotel is very nice, next to a number of amenities: restaurants, movie theatre, and shopping. However check-in was sub par. As a Hilton Diamond, it's customary to either receive an upgrade or request one upon check in. I was not asking for much of an upgrade: one king with sofa sleeper vice 2 queens. Initially told no, but front desk clerk did some typing and said there was a room but we'd have to wait. Our response was, "no problem". About 10 seconds later clerk informed us that the "upgra... Read more
from North Myrtle Beach, South Carolina
Submitted on 10-07-2016
This hotel always provides a quality experience. The staff is polite and attentive to the needs of their guests. The valet greeted me with an umbrella as it was raining and was so professional. Great service overall from everyone I came in contact with.
from Columbus, Ohio
Submitted on 11-07-2016
This is a nice Hilton in a shopping area that is convenient to the highway. The rooms are clean and nice. The pool area was clean and nice with a quick elevator ride down to the fitness level, though hot tub could be hot and not luke warm. The parking garage is convenient to the hotel. No complaints with this Hilton.
from Deer Park, New York
Submitted on 11-07-2016
I found this Hilton to very nice and everything you want in a hotel, clean, quiet, comfortable rooms with good a/c, my room had all of it. The hotel is conveniently situated right off the highway that takes you to Asheville. The hotel is surrounded by its own little town complex complete with restaurants, bars, shops, movie theater, and apartments. Enough to do there if you do not want to travel or drive. Parking options was plenty and free, in fact we found a spot on the street in front of hote... Read more
from Durham, North Carolina
Submitted on 13-07-2016
Check-in experience: This hotel allows you to check in remotely using the Hilton app on your phone. Doing so, you can choose which room you'd like to stay in and at the same time get a digital key which will allow you to enter your room without an actual key card. This is a neat feature if you leave your key in your room. I, however, forgot to check-in with my app so for this stay, so I went up to the reception to check in and the experience was good. Reception was friendly and efficient... Read more
Submitted on 14-07-2016
Visited Asheville for business and chose to stay at this hotel again. It is close to the airport, across the street from my client location with an excellent selection of restaurants, bars, and shopping all in close proximity! The hotel is well kept and clean. It also has a fabulous restaurant in the hotel. Great stay!
from Franklin, North Carolina
Submitted on 14-07-2016
The inside is decorated so extravagantly yet simply and distinguished. The staff are curteous and polite and the service very pleasantly refreshing. I would recommend this place for your travels or even for a weekend getaway retreat.
from Ft. Lauderdale, United States
Submitted on 15-07-2016
This hotel is a great location. It is two exits from the airport, but you do not hear any planes from the hotel. Plenty of restaurants and things to do walking distance right outside the hotel. We have stayed their twice, and would go back again.
Submitted on 16-07-2016
We stayed in a King Jr Suite. We were on the top floor and had a great view of the mountains and the shops below. There are 5 or 6 restaurants within walking distance and ice cream and yogurt shops as well. Our room was very nice and clean! We had breakfast at Roux, the restaurant located in hotel. Not your typical hotel food. Breakfast isn't included but it's worth the cost! Farm fresh organic eggs, quality bacon. We had the omelettes with spinach, and asparagus. Delicious! We would definitely ... Read more
from Asheville, North Carolina, United States
Submitted on 20-07-2016
While out of the country for a year and renting my condo in Asheville, I have used this hotel for occasional visits back. It is exceptionally well-staffed, well-located and comfortable. Rooms are spacious, the bar and restaurant do not make you feel cramped. The staff is excellent - friendly and very responsive. I once left a bag for a month between visits and they did not blink an eye storing it for me.
from Shanghai, China
Submitted on 23-07-2016
A fun location for families with kids--and anyone who likes a clean, bright, modern hotel. You're definitely paying more for its location in a wonderful mixed-use development with an REI, Sports Clips, theater, ice cream shop, frozen yogurt shop, and many restaurants. (Avoid the Brixx Pizza, though, as the service was poor and the pizza mediocre). As for the Hilton, the guest hallways in particular were magnificent with regal-looking carpet in stunning patterns of green & blue that make you fee... Read more
Submitted on 23-07-2016
Great hotel in a great location. Both shuttle drivers were very friendly as well as the front desk staff. The breakfast buffet was top quality as far as those go. The location is right on the corner near tons of restaurants and shopping. I don't think you can go wrong with this hotel.
Submitted on 23-07-2016
The hotel is nice and clean. My main issue is location. It is separated from the local Asheville town. The complex the hotel is in is basically a collection of chain stores you could find anywhere. It lacks the unique feel of being somewhere different. The good news is the hotel has a good restaurant for breakfast and a nice bar to get a drink. I just wish it was closer to town and that you could have easier parking/unloading. I requested use of the cart for unloading my car but was told they ar... Read more
from Washington DC, District of Columbia
Submitted on 25-07-2016
My husband & I stayed at this hotel during a whirlwind 2 day trip to Asheville. The hotel itself was farther away from Asheville than I realized when I booked our stay. Otherwise the hotel was great! Its location is in a cute shopping area with many restaurants to choose from. The bed was really hard and could stand to be replaced, it wreaked havoc on my back. Next time we go to Asheville I won't stay here, I was a under the impression that it was much closer to Asheville than it is b/c the loca... Read more
from Atlanta, Georgia
Submitted on 25-07-2016
Area: Excellent - hotel has its own little town. Movies, different restaurants and shops were within walking distance. Very lively at night, but not dangerous or noisy. Hotel: Clean, up to date interiors. Room 231: The room itself presents beautifully. Then you draw open the curtains and your heart drops. My room had a direct view of rooftop ac's and next to the linen closet. Bad view. Bed comfort was terrible. Room was humid for some odd reason, maybe it was the ac's outside the window. It w... Read more
from Highlands, North Carolina
Submitted on 25-07-2016
I tend to desperately search for dog friendly locations and hotels. The Hilton at Biltmore Square was perfect for this. The square is filled with a variety of resturants and entertainment. The Italian Tavern(i sort of forget the whole name) across the street welcomes friendly dogs for outdoor seating. The staff here was overly accomidating. I traveled alone with my dog with half a plan on what to do. I arrived early and met Melody, a woman as graceful as her name, for check in. She offered to mo... Read more
from TN
Submitted on 25-07-2016
We were excited to try the hotel because of the reviews. Our room was very nice but the walls and doors are very sub-par and we could hear everything out neighbors said. The doors looked like they needed replacing as well. The front desk was EXTREMELY unfriendly and offered no information about the area or a kind welcome-- we are high level hilton honors members as well which was unrecognized. I was very surprised having just come from a "lower" tier hilton hotel which had much better service. ... Read more
from Westport, Connecticut
Submitted on 27-07-2016
Stayed at this Hilton in Biltmore Sq since it was built while visiting relatives in the area. Very accommodating hotel for all our family members. Great breakfast and at the same restaurant, Roux, is a good place to have an elegant meal without having conversation drown. The bar is fun at night. You can sit inside or outside (smoking). Park your car - something for all ages at hotel and surrounding area, pool, fitness, nice spa, movie theater, tons of restaurants (sports, beer tasting, ... Read more
Submitted on 28-07-2016
Very nice location, about a 15 min drive to downtown, but in a nice area with a lot of options. About 30 mins to mountain trails. We hiked the Graveyard fields trail and thought it was fabulous! Asheville is a very cool area with a lot of unique options.
from Lexington, Kentucky
Submitted on 29-07-2016
Great location in a center filled with restaurants, shopping and a movie theatre right outside your door. Family friendly area perfect for an evening stroll. Plenty of options in this center for all ages and interests. Staff was helpful and friendly. The only negative was the beds were not comfortable.
from Raleigh, North Carolina
Submitted on 31-07-2016
The rooms are nice as is the proximity to a movie theater, shops, and good restaurants. Parking can be tricky but you can walk to most everything in Biltmore Park. (Not to be confused with Biltmore Estate...that is a 15-20 minute drive.) Tip: if you are picky about pillows, you may want to bring your own. The hotel's are not too comfortable.
from Dallas, TX
Submitted on 04-08-2016
I purposely chose the Hilton south of Asheville over the Doubletree thinking that I would enjoy a good night's sleep. Unfortunately, I left disappointed. My son and I stayed on the 6th floor and I could hear the TV in room next to us going for half the night. I could even hear the occupant sneezing in the morning. I really expected better from a 6 year 'new' property by Hilton. On a positive note, breakfast was good, despite average service. The bartender was lively and creative. The locat... Read more
from Pensacola Beach, Florida
Submitted on 07-08-2016
Very good accommodations. Jennifer, Andrew and the entire staff were very professional, friendly, and helpful. This is my second time staying here and although not downtown the location is actually very good if you are exploring other towns such as Black Mountain, Hendersonville, and Saluda.
Submitted on 07-08-2016
The description for this property on TripAdvisor says that it offers luxury accommodations and affordability. It is affordable but there is nothing luxurious about it. It looks and feels very outdated. Jennifer at the front desk seemed annoyed that we checked in early. They let us sit in the lobby for 3 hours waiting for a room. Then our room was horrible. The air conditioner was so loud and if we turned it up the room would get damp. The sofa bed was extremely uncomfortable, and the WiFi was v... Read more
from Columbia, South Carolina
Submitted on 08-08-2016
This is a newer Hilton and it shows. Comfortable king bed and club chair with ottoman gave my husband and I plenty of space. Really like the bathroom with large standup shower and glass door; much better than trying to avoid touching a bathtub curtain. We liked checking in with the Hilton app for keyless entry but found it deactivated when we asked for a key card when the phone battery died-just a system quirk. Parking is in the garage behind the hotel (free) but would have helped to have a sign... Read more
from Fishers, Indiana
Submitted on 08-08-2016
We stayed 5 nights at this hotel and it was an enjoyable experience. The entire staff was friendly and helpful. We got a few hiking tips from the front desk staff. The hotel is clean with a comfortable, modern feel. We ate both breakfast and dinner at the Roux several times. The food is delicious and reasonably priced. The breakfast buffet had several options including omelets, fresh fruit, croissants to name a few. Food was locally sourced. The surrounding area includes several shops and... Read more
from New York
Submitted on 10-08-2016
We stayed at this hotel with our adult children and our dog. Hotel is very pet friendly. Located in a very nice area. Shopping areas, movie theater within walking distance. Several places to eat. Within short distance to numerous tourist attractions. Restaurant in lobby. Serves bkft, lunch and dinner. Has room service. Bar area in lobby. Jay is awesome! We had a great time with him. Recommended the Thai and Bflo wings. Knew we were going to be tough to please being from Buffalo,NY. They were... Read more
from Raleigh, North Carolina
Submitted on 12-08-2016
The front desk people were friendly and helpful. The porters/bellmen were excellent. I have to give a special shout out to one of the gentlemen, named Jim. He had our kids excited to see him every time we went through the lobby and he was always friendly and patient. Everyone there made us feel that they were happy we were visiting.
from Merry Hill, North Carolina
Submitted on 13-08-2016
The Hilton at Biltmore Park is a perfect place to stay. First class hotel, walking distance to several shops places to eat. Cinema across the street. Short drive to the Biltmore Estate and downtown Asheville. What more is needed!
from Louisville, KY
Submitted on 16-08-2016
We needed a last-minute place to stay and found this great hotel by lucky chance. The staff was wonderful and even though the property is right off the highway it is nestled in a darling neighborhood. Comfortable rooms and just a great stay. Highly recommend.
from Fort Pierce, Florida
Submitted on 16-08-2016
This is a newer hotel. It is clean, beds are very comfortable. The staff are friendly and will answer any questions you have. They do have a shuttle bus. We liked it because we could walk to get something to eat and there is quite a lot of places to do so. There is even a theater if you want a night out at the movies. It's a small area not like downtown Asheville. Not so many people!!
from Nashville, Tennessee
Submitted on 02-09-2016
We have stayed in this hotel twice. It is very nice. The rooms are clean and well maintained. The staff are very friendly. The area is very nice with shops and restaurants in walking distance. It is also an easy drive to downtown Asheville. Would highly recommend this hotel!
Submitted on 03-09-2016
This hotel was our stop over from Indiana to the South Carolina Cost! Roberto who greeted us at the valet parking instantly made us feel welcome! Vegas our (large) St. Bernard puppy was greeted as well along by our friendly check in gentleman. The morning staff for our check out were great as well. Room was clean and very nice. The area of Biltmore Park was perfect all dog friendly patios and several stores welcomed our pet! I also had a great a run around the neighborhood near the hotel. If ne... Read more
from Georgetown, Kentucky
Submitted on 05-09-2016
Staff was extremely curtious and the location was excellent. Shopping and food choices were excellent We have stayed here several times on are why through the area. We will stay here again. We would recommend this hotel to others that are traveling to this area in the future
from Region of Waterloo, Canada
Submitted on 08-09-2016
My Wife and I thoroughly enjoyed our three night stay in late August 2016. This Hotel is well situated - though outside of downtown Asheville, it is a close drive to much of what Asheville has to offer. There is an Ingles Grocery Market just down the road (conveniently, the rooms have mini-fridges). There are a number of popular restaurants with outlets on Sweeten Creek (very near to the Hotel). It was a close an easy drive to - downtown Asheville, the Biltmore Estate, and the Blue Ridge Parkwa... Read more
from Texas
Submitted on 09-09-2016
I'm not sure what I was expecting . . . this hotel was nice, but it didn't really stand out to me in terms of any other hotel in this category. The location is nice as it's within walking distance of many places and it's located in a nice little area. I gave it 4 stars primarily due to the parking - the garage is away from the hotel itself, which I thought was a little odd. But, maybe it's because of the area - Asheville and that's how they're built there.
from Cookeville, Tennessee
Submitted on 09-09-2016
Wife and I stayed here for one night after we toured Biltmore Estates on the last leg of our vacation. Friendly accommodating staff, comfortable beds and spacious rooms and in the middle of a trendy lifestyle center with everything in convenient walking distance.
Submitted on 09-09-2016
Hotel was clean and in a convenient location with easy access to downtown . I know it's a pet friendly hotel but we couldn't get used to eating at the restaurant in the lobby with dogs walking by. Our only suggestion is to bring your own pillows, we both had neck pain from 2 nights on those pillows . Hotel was over priced because of Labor Day weekend but especially for a hotel with not many amenities .
from North Carolina Coast, North Carolina
Submitted on 12-09-2016
Super clean, the HHonor app is the best love using the digital key. The breakfast arrive on time. The app is easy to use to select the room that you want. And add complimentary stuff that you wanna add.
from Fort lauderdale
Submitted on 13-09-2016
Super friendly, super clean place to stay with a dog. Located about 15 mins. by car from downtown Asheville. Several good restaurants, a CVS and gas stations in walking distance of Hilton. Many great walking areas for dogs . Asheville outlet Mall 10 mins. by car. GREAT LO.CATION to everything!
from Ormond Beach, Florida
Submitted on 16-09-2016
Wonderful experience. We were returning guests. Melody Hollinger provided excellent customer service. Very convenient location and excellent restaurants close by. Complimentary appetizer and drink vouchers offered for the hotel and nearby restaurant.
from Mount Dora, Florida
Submitted on 17-09-2016
We had a very nice stay at the Hilton Asheville Biltmore Park. Our room was very modern and clean. The beds were very comfortable. We slept great. Our room view was of a highway but we seldom opened the windows as during the day we were off to see the sights. The staff were wonderful. I suggest to have your car valeted parked during your stay. The parking garage is a little hike from the hotel and to have your car brought around each day was very convenient and only took a few minutes.
Submitted on 18-09-2016
My family and I were in town to visit my daughter at college and stayed for two nights. The staff were very friendly when we arrived and the guy offering Champagne and trailmix was super nice. The hotel itself is new and in a very convenient location with shops and restaurants around it. The parking is free unless you want to pay $10 for valet. The room we stayed in was on the fourth floor. The only thing i would give a minus on is that I noticed dog hair on the bed shirt. Not a big problem just... Read more
from Norwood, MA, United States
Submitted on 19-09-2016
Staff is Friendly and helpful. Digital key worked flawlessly and was very convenient. Breakfast buffet was excellent. The surrounding area was loaded with restaurants and shopping. Convenient location to airport, highway, and various attractions.
from Mooresville, North Carolina
Submitted on 20-09-2016
We travel to Asheville often and have wanted to try this hotel for a while. It's in a great location and the rooms are very clean and comfortable. Value for what you get is average, we like a couple of local Bed Breakfast places better for the value. Just keep in mind this is a pet friendly hotel.
from Asheville, United States
Submitted on 23-09-2016
The Hilton Biltmore Park is fabulous! Best staff around! They go ABOVE AND BEYOND to make you feel comfortable....just like a member of the family. The breakfast offering is absolutely amazing! The culinary staff uses locally-sourced ingredients to elevate the meal head and shoulders above an average hotel breakfast buffet.
Submitted on 27-09-2016
My overnight stay was great from start to finish. All staff were friendly and helpful. The room was a little smaller than anticipated, but everything was clean and met my needs. The bed was comfortable and the amenities were top notch.
from United States
Submitted on 28-09-2016
Fantastic customer service throughout. The positive attitudes of all the employees I experienced was 2nd to none. I went to the front desk to request a manager to relay the exceptional service (something I never take time to do). Two women were at the desk and one of them was the assistant manager. Again I was shocked in a positive way. Normally managers are hiding in an office away from the general public. This particular hotel has some very positive energy.
from Liberty, North Carolina
Submitted on 30-09-2016
Fabulous hotel, great staff, good price, super clean and THE MOST HANDICAPPED ACCESSIBLE HOTEL EVER!!! Indoor pool has a lift for handicapped folks and the shower was super accessible. Location is awesome as it is within short walking distance to great restaurants, shops, etc. Movie theatre right across the street. The customer service was THE BEST!!!! Will be going back for sure!!! Spa was amazing, too! They even allow pets, couldn't be better!!!
from Evans, Georgia
Submitted on 07-10-2016
Check in was a bit unpleasant. We were told as the hotel was sold out the night before, we couldn't check in till 4pm. He said he would call us.. we never got a call. And our rooms were in opposite wings of the floor. Rooms are decent sized, and clean with amenities. Overall a very good hotel. Except for the unfriendly staff I encountered..
from Dandridge, Tennessee
Submitted on 09-10-2016
Fantastic area. Very clean and friendly. Everything about our stay was great, but the was incredible! Best hotel breakfast we've ever had. Locally sourced foods. And the bacon was too good for words.
from Birmingham, Alabama
Submitted on 11-10-2016
Great location for all we wanted to do. Convenient to French Broad Rafting (highly recommend), Biltmore Estate & winery & downtown restaurants and good shopping at Biltmore Park Town Square. Good food and wine at Travinia Italian Kitchen at Biltmore Park Town Square. Location,location,location! Oh and comfy beds&bedding.
from Birmingham, Alabama
Submitted on 11-10-2016
The staff were friendly and courteous, the facilities were clean and very pretty, the beds were comfortable, and the room was excellent. The hotel bar and restaurant were good as well (though we only ate there for breakfast). Overall, it is a great hotel. Also, it sits in a nice shopping center with other good restaurants, a movie theater, and some good shopping. That being said, however, it is also a little outside the city and made getting to the city a little difficult depending on Uber avail... Read more
Submitted on 12-10-2016
We have been to this area many times, sometimes staying a month or so in rented cabins. On this occasion we stayed in this new-ish Hilton in a new area called Biltmore Park. Not too near the actual Biltmore Estate (20 min away). Hotel was nicely appointed and in general a good experience. Unfortunately, our planned stay conincided with Hurricane Mathew. We did not get the room we wanted on our arrival and the check in staff were not very helpful (2 days before storm was a problem). We event... Read more
Submitted on 13-10-2016
Stayed three nights while attending a wedding. Nice and clean hotel, polite staff and Jim the Bellman who assisted me with my luggage from room to car was excellent! He goes out of his way to assist a guest to enable their departure as easy as possible. Will return again the next time visiting Ashville!
from Raleigh, North Carolina
Submitted on 14-10-2016
This is a great place to stay-easy access to local spots. Pool, food close, nice clean rooms and nice people. Walking distance to activities and short drive to others...good for families and pets allowed
from Jacksonville, United States
Submitted on 14-10-2016
I always stay at this hotel when I'm in Asheville. Newer hotel located in a great shopping district. Rooms are clean, and staff is very nice. Easy parking. Great restaurants in walking distance. Only 20-minute drive to downtown Asheville and UNC Asheville!
from Myersville, United States
Submitted on 17-10-2016
My wife and I recently stayed at the Hilton Asheville Biltmore Park to celebrate our 12th anniversary. As a Diamond Member, I had checked in online and reserved a King bed room with a nice view from the 6th floor. After driving 7+ hours from Maryland to Asheville, I was very disappointed to learn at check in that the room I reserved online was unavailable. The front desk was able to get us into a room on the 6th floor with two queens and a decent view of the freeway, the power plant and som... Read more
from Tampa, Florida
Submitted on 18-10-2016
Hilton Biltmore Park is in a great location and very close to the airport. The Town Center is a plus with the ability to walk to a variety of restaurants, shops, movie theatre and a fabulous work-out at the YMCA.
from Orlando, Florida
Submitted on 20-10-2016
This Hilton is a gem near the mountains. The hotel is immaculately clean, sophisticated and ideally situated. The breakfast items are outstanding with great attention to detail by their cook. I think the most impressive thing however, is the management (Andrew) and staff's personal attention to guest assistance. Whether in person, or when calling from out of state, when you need help you are not lost in an endless automated telephone cycle. Guest preferences are remembered and recorded. Promises... Read more
from Morse, Louisiana
Submitted on 21-10-2016
3 of us shared a king suite with 1 1/2 baths! It was extremely quiet and comfortable. The extra half bathroom was such a convenience!! The hotel staff was excellent! Savannah welcomed us when we arrived and because our room was not ready she very graciously gave us three free breakfast buffet cards. (Our wait was about 10 minutes) . The den furniture was very comfortable to sit and visit and watch TV . The king mattress was not as comfy as the previous Hilton we stayed at and the sofa bed... Read more
from LaGrange, Georgia
Submitted on 25-10-2016
I liked the hotel everything was good room service was excellent. Very good location The shops were convenient and could walk to the movies and restaurants. They had a shop for items you may had forgotten
from chicago
Submitted on 25-10-2016
This Hilton property is right off the interstate, so very convenient. It is recent construction, very clean. The people are very friendly. Very easy free parking and it is at the end of an upscale shopping area. There are a wide variety of restaurants within 1/2 block and many great shopping destinations according to my wife. The brunch in the morning is great! The location is 10 min from the Biltmore estate and the Blue Ridge Parkway. It is not just a stop on the way, it is a nice destinatio... Read more
Submitted on 26-10-2016
Rooms poorly designed. No entrance light, no closet light (so too dark to pick clothes), small bathrooms with small vanity, cannot read in bed as lighting poor. Biltmore Park is excellent for convenience and restaurants. Very load A/C unit that really kicks on every few minutes.
from Saylorsburg, Pennsylvania
Submitted on 27-10-2016
The hotel is located in the fairly new Biltmore Town Park area, with boutique shops, a movie theatre, and many restaurants nearby. A plus is free parking in a parking garage next door. It is 5-6 miles from downtown Asheville via U.S. 25. I would have rated it higher, but there were enough issues that I expected more from a regular Hilton. The biggest issue was room maintenance. The outside door to the patio did not fit right, and cold air kept blowing into the room, as well as outside noise (my... Read more
Submitted on 27-10-2016
The area the hotel is in is nice, however, it is NOT downtown Asheville, even though the area is called "Town Square." For the price of the hotel you would think you would at least get a continental breakfast, but coffee is the only offering. No shuttles to downtown either. The suite shop had lots of snacks but no toothbrush or other toiletries if you happen to forget them, and no convenience store within walking distance. We also left an HDMI cord at another hotel and the Hilton, even thoug... Read more
from Asheville, United States
Submitted on 27-10-2016
Requested on-line for drinks to be delivered to room upon arrival for daughter's honeymoon night. Called just before arrival to ensure the beverages would be there. They still did not deliver them. My daughter requested extra towels. No one ever brought them.
from 63110, United States
Submitted on 28-10-2016
What is notably a wonderful company to partner with while traveling, this particular location was below their high standards. Less than helpful staff at check-in, cold temperatures in hallways, NON EXISTENT WIFI connection, on the way out in-room coffee maker and restaurant was on even par with what I can only imagine a Chili's would be.
from Nashville, Tennessee
Submitted on 30-10-2016
First time visiting but I'm a Diamond member with Hilton and see a lot of them. This one is first rate! Beautiful hotel, great staff, wonderful location. Just park and everything you want is within walking distance. I know this is getting syrupy sweet but seriously it is now one of my favorite properties. Strongly suggest you try it. Had breakfast as well and again one of the best!
from Chesterfield, Missouri
Submitted on 31-10-2016
While we were about 20 minutes from downtown, being in this development and this hotel were very nice. Great rooms and service. Roux is a good restaurant. If you stay here, the breakfast buffet for $16 is a way better deal than ordering from the menu. Hotel parking is in an attached garage or you can do valet.
from Greensboro, North Carolina
Submitted on 01-11-2016
Biltmore Park has everything you could possibly need within walking distance. Movies, restaurants, dessert, you name it. The Hilton was a great place to stay as well. The rooms were great. Super roomy and comfy. I would totally go back!
from Alexis, United States
Submitted on 01-11-2016
Service was extremely excellent, breakfast bar was excellent and room was very clean. The staff was really concerned about giving excellent service. Perfect stay! Also, wonderful shopping and resturant areas so you can stay in the village the entire time without driving.
from Charleston, South Carolina
Submitted on 02-11-2016
I would give this place 5 stars if the wifi was working. I stayed for 4 nights on the 5th floor and I could get a signal in the bathroom but not in the room. Staff was very nice and Perry the valet was very helpful!
from Myrtle Beach, South Carolina
Submitted on 04-11-2016
Great hotel at the heart of Biltmore Plaza between Asheville and Hendersonville. Convenient and affordable. The staff was professional and plenty of restaurants to choose from. You can even take in a movie next door
Submitted on 05-11-2016
We have stayed here twice. The first time was excellent! This time the pillows have seen better days! We got about 3 hours sleep and our necks, 3 days later still ache! Besides that, the room was lovely. The breakfast was very good. The location is good. Went to the Biltmore Estate. Had dinner across from the hotel in the mall area. Excellent.
from Liberty Township, United States
Submitted on 07-11-2016
Check in was OK. But we like to handle our own luggage and asked for a luggage cart. We were told the Hilton was a full service hotel. Translate that to we couldn't have a cart. We didn't want assistance and had to haul our things in two trips. This Hilton is not downtown New York. It's a nice hotel in a nice shopping district in eclectic Asheville. I don't think the afternoon check in staff were all that friendly or welcoming. Check in aside, our room was comfortable, roomy and clean. T... Read more
from Lithia Springs, Georgia
Submitted on 07-11-2016
This hotel is cold. Neither the bar nor restaurant have any atmosphere or are to rave about. But the staff does try to fix problems. I'd take this over-priced barn off my list of Asheville places to stay.
from Huntersville, United States
Submitted on 08-11-2016
This hotel has it all. Close proximity to shopping, restaurants, movies and Sierra Nevada's brewery. Always clean and they have a very friendly professional staff. Andrew at the front desk goes out of his way to help and if you want a great drink Jay is the man. I stay at this hotel once to twice per month for business and I wouldn't choice any other in the area. The only downfall is that you have a 20 min drive to downtown Asheville.
from Clinton Township, United States
Submitted on 08-11-2016
Rooms were clean and comfortable. Large walk-in shower. Staff was friendly and efficient. They quickly responded to our decision to extend the stay by a couple of days and even charged us the same room rate that we got by reserving early. Located near great restaurants and shops.
from Jacksonville, Florida
Submitted on 09-11-2016
Enjoyed the hotel, quiet and new. Provides a community experience with walking to food, movies and shopping. Convenient to Biltmore estate as well as downtown Asheville. Will stay here again soon. Great place!
from Castle Hayne, North Carolina
Submitted on 11-11-2016
You will love the breakfast at this hotel. The chef Brian that makes your omlets he so nice and goes out of his way to help you in anyway he can. The front desk associates are also nice as well. One of the gentlemen gave us a free appetizer to 131 a restaurant across the walkway that was amazing.
from Raleigh, North Carolina
Submitted on 11-11-2016
Nice location in Town Square. We have stayed there several times mostly for business. The hotel is a little pricey but worth it. However, the hotel is not very convenient to the Biltmore or downtown Asheville.
from Charlotte, North Carolina
Submitted on 13-11-2016
Great stay! Everything was very accomadating. Even though we only stayed one night it was a great night. They view was beautiful as a bonus! Would also reccommwnd to family and friend to visit this hotel! We will be back!
from Savannah, United States
Submitted on 15-11-2016
What a nice hotel, great location, clean rooms, friendly helpful staff. Be sure to try one of Daves specialty drinks at the bar. Breakfast is delicious, with top quality foods made to order, and huge buffet selections.
Submitted on 16-11-2016
Great rooms and location for a weekend or business travelers. There are a variety of restaurants and retail within close proximity. Self parking (free) is located at the rear of the hotel in a deck with covered access. Hotel staff were courteous and efficient. great breakfast!
Submitted on 17-11-2016
The Hilton Asheville Biltmore Park is a good hotel. There are only a few qualms that are minimal at best. Cons: The coffee is just not my preference as it seems to be a bold or French roast. But it is complementary and I can't even complain about that. I had multiple problems with the elevator buttons not responding. But I didn't have to use the stairs and I can't complain about that either. Pros: Very clean and comfortable suites. Our room was a standard suite without any upgrades. Friendly and... Read more
Submitted on 20-11-2016
We just spent two nights at the Hilton Biltmore Park. It was our 10 year anniversary and we were celebrating with friends -- They took wonderful care of us! A bottle of champagne and chocolate covered strawberries to 'thank us' for spending our anniversary there. Amazing breakfast! Attentive service around the clock. Great fitness center, indoor pool, and hot tub. We can't wait to come back!
from Charlotte, North Carolina
Submitted on 21-11-2016
The convenience of this hotel was unparalleled. We planned most of our downtime around the shops and restaurants in the area of the hotel. The Italian restaurant across the street was wonderful! And the burrito place was pretty awesome too!
from Chapel Hill, North Carolina
Submitted on 23-11-2016
Truly enjoyed our stay, my wife was attending a class at the hotel and the location was perfect for us to be able to explore the area while she was busy. Having access to a number of restaurants within walking distance made it simple to grab a meal be it breakfast, lunch or dinner (this includes the hotel restaurant which has an awesome breakfast buffet). There is also a movie theater across the street. You can easily access I-26 or Hwy. 25 to go north into Asheville or south to Brevard.
from Jacksonville, United States
Submitted on 30-11-2016
This was a very enjoyable stay from beginning to end.. Very friendly staff and great accommodations. Room was exceptionally clean. If I could give this hotel a higher rating than ten, I would. We are glad we made this hotel our choice.
from Knoxville, Tennessee
Submitted on 30-11-2016
I normal stay at Hampton Inns however since I had a $200 voucher toward a Hilton stay, from a vacation package deal, I stayed at the Hilton. I have nothing negative to say. The room was clean and the staff was attentive and provided good customer service. The Hilton brand does a great job at keeping their properties updated and this one was well cared for. All in all I didnā??t notice much difference between my experience at this Hilton and Hampton Innā??s Iā??ve stayed at, which is a good th... Read more
from Charlotte, North Carolina
Submitted on 30-11-2016
This is an excellent hotel to stay at when in the Asheville area. The location is great as you have a verity of restaurants to choose from that are in walking distance. They have a parking garage at the hotel so your vehicle is in a covered facility. The hotel is located just off the interstate and one exit from the airport. The staff is very friendly and helpful.
Submitted on 02-12-2016
We are Hilton gold and choose Hiltons when possible. This one is a gem. Great food, service, comfy room and bed. Good pool for short laps. Jay the bartender is awesom. The last of few place which Carrie Bombay NON saphire gin.
from Florida, United States
Submitted on 02-12-2016
We enjoyed staying at this hotel. The front desk staff were extremely knowledgeable, helpful and friendly. They knew the location of the major attractions and showed us on their map the best way to get to them. I would definitely stay here again and highly recommend this hotel.