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Best Western Plus Franklin Square Inn Troy/Albany

Albany, NY, US (ALB)

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Based on 382 reviews
Room & Rates

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Bathrobes and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Bathrobes and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Suite, 1 King Bed

1 king bed
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Bathrobes and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 queen beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Room, 1 Queen Bed, Accessible, Bathtub

1 queen bed
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Bathrobes and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

1 king bed
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Suite, 1 King Bed, Non Smoking, Refrigerator

1 king bed
Entertainment - Free WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Partially open bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details
Best Western Plus Franklin Square Inn Troy/Albany
One Fourth Street, Troy, NY US 12180

Rooms
Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds.

Amenities
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

Dining
Satisfy your appetite at a coffee shop/café serving guests of Best Western Plus Franklin Square Inn Troy/Albany.

Business, Other Amenities
Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.

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AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Free Breakfast
  • Free Local Calls
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 382 reviews
from Castroville
Submitted on 28-04-2016
This hotel is near the amazing Hudson River and friendly pubs. Great shopping and historic brownstones less than a block away. The room was exceptional and the breakfast bar was the best I've seen! In fact, the roaring fireplace made my early morning coffee just perfect! Thank you for a great visit!
from Nantucket, United States
Submitted on 02-05-2016
Well located and surprisingly quiet considering it is right in downtown Troy, NY. Easy walk around town and plenty of parking. The staff we very helpful and friendly. They accept pets which we do not have but which friends have been pleased about
from
Submitted on 02-05-2016
Very friendly front desk staff. Even had a much-needed lint brush. The rooms were clean and had everything we needed. Great location - walking distance to the wedding we went to and best of all, the Dinosaur BBQ is right across the street! Definitely would stay here again.
from Lawrence, Massachusetts
Submitted on 19-05-2016
We were starting out on a family road trip through the National Scenic Byway entitled, "Lakes to Locks Scenic Byway.". It starts at Troy, and goes north, along the eastern edge of New York State, tracing the initial parts of the Erie Canal, the old and new sections of the Champlain Canal, then moving up to Lake George and Lake Champlain. By staying in this lovely facility in Troy, we discovered ourselves in the midst of Troy's lovely, active, and artsy down town. Lots of wonderful restaurants to... Read more
from Johnstown, United States
Submitted on 01-06-2016
The hotel was extremely nice and clean. Staff was helpful, location was great and our stay was peaceful. sdfja;slfjefrwefjsldfjsdfjsdijudfjsdfoidsfefja;dkjfaiofeoawifweiouwgfiohfjjslfkjakl ewjworiwewe frjlwefofj ;ijowej fwenjklnjf
from Freyung, Germany
Submitted on 07-06-2016
Friendly Staff at the check in and check out. Good internet - the best breakfast I head on my 5 weeks America trip, the had great wraps there also. Room was a bit small but ok. On the other side of the hotel is a nice BBQ place.
from Kingston, United States
Submitted on 18-06-2016
Way too small of a room with not nearly enough amenities for way too much money. Other local hotels have much nicer rooms for less. The location is not much more favorable. Not worth the price at all.
from Rochester, United States
Submitted on 27-06-2016
We always have difficulty finding a dog-friendly hotel in a mid-price range. The Best Western in Troy was perfect for us, and included breakfast and internet. Nice clean room, friendly staff, and a great BBQ place next door. I would highly recommend this hotel, and I have spent the last 9 years traveling for business. I have stayed in other Best Westerns, but this was by far the best one.
from New Canaan, Connecticut
Submitted on 29-06-2016
AC/heating system bangs on & off all night. No setting that will keep it on constantly (even the constant setting won't keep it on). We didn't know our neighbors but could hear all their conversations, snoring, etc...... Remote barely worked, internet connection was terrible, smell in bedding was repulsive, yuk, yuk yuk
from Hampton Bays
Submitted on 01-07-2016
The Best Western at Franklin square in downtown Troy, NY is clean, comfortable and easy to get to. The location is easy walking distance to many interesting luncheon and dining establishments. The Hudson River with the Troy City Park for concerts, festivals and other interesting events is just across the street. CDTA bus transportation is available with a short walk. A major farmers market is nearby every Saturday morning featuring music and food vendors along with all the fresh farm offerin... Read more
from
Submitted on 15-07-2016
I've been to many Best Westerns and this was one of the better ones, We received very good service during our stay and our room was comfortable with good amenities. The parking is free and of course the breakfast is free which was of a very high standard so well worth a stay if in Troy...
from Lafayette, United States
Submitted on 18-07-2016
This is a very good hotel. While not as opulent as some it has great character and is well managed and maintained. It is always a pleasure to stay at the Best Western Franklin Square and is also quite convenient for me as my son is a doctoral candidate at RPI and lives about .25 miles from the hotel.
from Canada
Submitted on 20-07-2016
Nice hotel, great location within walking distances to many restaurants and stores in downtown Troy. Room was a bit on the small side but well furnished. Decent breakfast. The BBQ restaurant across the street is AWESOME!!
from Fair Lawn, New Jersey
Submitted on 25-07-2016
As new RPI parents, we wanted to try a hotel in close proximity to the school. what a wonderful property - convenient, well-appointed, pleasant staff, and surprisingly quiet for its location. I will definitely stay again.
from
Submitted on 28-07-2016
This hotel is in a wonderful location in downtown Troy. The rooms are nice and the hotel is very clean and well maintained. The breakfast is excellent. I was conducting a workshop and the hotel staff was extremely helpful and provided first class service.
from Kerrville, Texas
Submitted on 31-07-2016
... to have more modern rooms. The remodel was not affecting guests in other parts of the hotel when I was there, but the construction will result in fewer parking spaces. Handicap parking is very well located. The room was clean, and the breakfast was acceptable for this class of hotel.
from Cortland, United States
Submitted on 31-07-2016
This hotel was very clean. We stayed in a king room. Nice accommodations, but it was small. Hard to get around a huge desk chair and bed. But all in all very nicely decorated and clean! It was very close in walking distance to a couple restaurants and bars which had very good food.
from Auburn, NH, United States
Submitted on 01-08-2016
This hotel was in a very good location right in downtown Troy. A restaurant and park are right across the street, other restaurants within walking distance. The hotel is fairly basic, but clean and adequate. I would stay here again. The hotel is currently under construction in the back, but this did not affect us at all (we visited Friday night to Sat).
from kingston, Canada
Submitted on 06-08-2016
Really good location. Great spot across the street at the Dinosaur Rib House. We attended baseball games at Joseph Bruno stadium. $1.50 bus ride to the games and $7.50 cab ride back to the hotel worked like a charm.
from Fayston, Vermont
Submitted on 22-08-2016
Great value. Clean rooms. Good breakfast. Beds are comfortable. We have stayed here several times and always are comfortable. Bonus: they allow pets. Nice central location in Troy close to the river. Restaurants close by.
from Troy, New York
Submitted on 25-08-2016
We made sure to have our wedding room block at the Best Western! It is such a beautiful hotel and within walking distance to all that Downtown Troy has to offer. Along with beautiful river views! We got married at Takk House just a few blocks away and our guests were able to walk to and from our wedding :)
from
Submitted on 29-08-2016
too expensive for what it really is and offers. This is perhaps due to the lack of hotels in the area of Troy. Good service in the Lobby, breakfast ok, but rooms very old as well as the quality of the mattresses. the hotel needs a general freshening
from Willow Street
Submitted on 30-08-2016
The motel is attractively furnished in a nice downtown area. There is an extensive breakfast buffet, but the room was cold. Water was dropping from a ceiling vent in the dining area--probably from condensation. Construction made parking a bit of a challenge. My car almost was blocked in by a car that parked along the driveway where it should not have been. This was a good jumping off place for heading to Vermont.
from Stratford, New Jersey
Submitted on 05-09-2016
My son and his now wife had their wedding at Franklin Plaza which is right across the street from this hotel. I believe they are both owned by same group and the service by EVERYONE associated with both locations could not have been better. They were very attentive to bridal party since everyone got ready in their suites at the hotel. Comfortable beds, great breakfast, couldn't ask for more!
from Wyandotte, Michigan
Submitted on 10-09-2016
Because we had spotty cell coverage, I used my AAA book, and the only hotel that showed up was the Best Western. We booked over the phone. The only complaints I had, the TV did not work properly, and the fridge ticked all night. We were too tired to call down, so I slept with a pillow over my head. My husband also had to go down for towels etc. Convenient restaurant next door.
from Fairfax, United States
Submitted on 10-09-2016
Hotel staff and manager Ivan always made my stay very comfortable by providing great caring and customer service. Staff is very friendly and they go extra mile to help. I always stay at this hotel and will recommend others,
from Sturgeon Bay, WI, United States
Submitted on 10-09-2016
Hotel was okay for an inner city hotel. Room was clean and everything was operational, and staff was helpful. The breakfast was not that good, and there was no attendant in the breakfast room. There is a significant lack of safe parking around the hotel. I guess you could say that the value was okay for a downtown hotel in an older, historic citty.
from florida
Submitted on 19-09-2016
Round& round you go trying to find This place in "one way Troy". Then good luck trying to park in this under construction hotel! Staff nice. Security poor because side entrance is not visible from desk and is open access til 10pm.Rooms small but Clean. Nice touch lobby cookies and ice water& coffee self brewer.
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