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Sheraton Syracuse University Hotel & Conference Center

Syracuse, NY, US (SYR)

Hotel + Flight from
WAS
Based on 350 reviews
Room & Rates
Important Information
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Sheraton Syracuse University Hotel & Conference Center
801 University Ave, Syracuse, NY US 13210

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Rooms
Make yourself at home in one of the 235 guestrooms. Conveniences include coffee/tea makers and irons/ironing boards, and you can also request cribs/infant beds.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an indoor pool and a sauna.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Sheraton Syracuse University Hotel & Conference Center. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. A roundtrip airport shuttle is provided at no charge.


Based on 350 reviews
from North Attleboro, Massachusetts
Submitted on 25-04-2016
Nice hotel and beds. Pool was smaller than expected but the club level gave us options for food throughout our stay. Staff was friendly. Restaurant was okay, not great. Had the buffet one night and it was NOT good.
from New York City, New York
Submitted on 11-05-2016
During the past 2 years, my husband and I have stayed at 4 different hotels while touring and visiting the campus. The Sheraton Syracuse was by far the top hotel. Our daughter was a freshman in the Sadler dorm and we stayed at the hotel in May 2016 to bring her home. The location could't have been better. After a 6 hour drive we were relieved to arrive and happy to be so close to the dorm. The parking is adequate and the staff couldn't have been nicer and more accommodating with directions, map... Read more
from Scotia, New York
Submitted on 15-05-2016
My daughter recently had her wedding reception at the Sheraton, and the staff at the hotel bent over backwards to be helpful. A shout out to the staff who worked on the reception, including especially Diana, Kevin, Rob & Katie for their organizational skills, imaginative advice, awesome decorations, and personalized help. They met with us and everything was planned down to the smallest detail. The wedding went off without a hitch, and the food and drinks were excellent. Cudos to the salmon, e... Read more
from Highland Park, NJ
Submitted on 24-05-2016
While on our drive to Syracuse, our car broke down, and with some back and forth with Starwoods and the hotel, we arranged to have our rooms ready when we arrived late (ultimately, at 3 AM). The staff was waiting for us, and got us straight to our rooms (quickest check-in I've ever had). We were put on the club floor which allowed us to wake up at a reasonable hour and not have to worry about breakfast. Location is good, rooms are nice, but the staff stood out (OK, it was the desk clerk on th... Read more
from Speculator, New York
Submitted on 05-06-2016
I was at the Sheraton Syracuse to attend an event in town. Gave them a check to prepay and when I checked out, they charged it to my credit card. When I pointed out it was pre-paid they said "Oh, that's where that check goes. Also, didn't get free parking as was part of conference.
from
Submitted on 06-06-2016
The Sheraton is located right on the property of Syracuse University and is the best location I have stayed at in Syracuse. The hotel is older, but kept up very nicely. The property is clean and updated. The lobby is bright and inviting. I have stayed in several other properties in Syracuse, and by far the Sheraton is the best location and where I will always stay on future visits. I like the fact that you can walk to so many restaurants and bars, the Carrier Dome if you want to catch a g... Read more
from Vancouver, British Columbia, Canada
Submitted on 10-06-2016
We stayed at the Sheraton Syracuse University and commuted to Ithaca for my brother-in-law's graduation from Cornell's with his Master's in Business. We chose the Syracuse Sheraton (ironically virtually part of SUNY Syracuse's campus!) because it appeared the best hotel in the area . . . the best close to Cornell. The service was excellent, Jane the manager at the front took care of our complex three room reservation beautifully, the restaurant and bar are very good. We ordered a bottle of wine ... Read more
from Toronto, Canada
Submitted on 17-06-2016
We stayed at the Sheraton for 1 night in June 2016. We booked room with 2 Queen Beds and were placed on the 5th Floor. Parking was included (but confusing as you take a ticket, but don't need to use it if you stay overnight). The beds were comfortable and rooms were in average condition. It was good overall and we would use the Sheraton again.
from Bronx, New York
Submitted on 24-06-2016
Through long stretches of business travel, you long for these occasional quality bumps than what the road offers. A hotel that pays attention to details; from the renovations to the entrance, the gym, pool and jacuzzi, and I could go on. A walk from campus (could be a positive or negative) but definitely doesn't draw a young, student population. Manager Joe Cifarata went above and beyond to accomodate and has earned a repeat customer. Kudos!
from Bonita Springs, Florida
Submitted on 26-06-2016
Stayed here for one night and it truly was a quick stay. I checked in around 11 pm and left on the am. Hotel is wonderfully located close to M Street. Easy check in process. Free parking in the garage. Room was average. Two queen beds. Comfy. Nice views. Bathroom was a bit tight on space. Super per friendly as the don't charge anything extra for dogs. I've stayed at the other top rated hotels and this is on par with those and better located.
from Boston, Massachusetts
Submitted on 27-06-2016
Great hotel in a convenient location right on campus. Check-in was quick and service was very friendly. We had a specious clean room with a view of the campus. The beds were very comfortable. The hotel offers complimentary parking.
from
Submitted on 04-07-2016
We were in town for a graduation and enjoyed staying at this hotel! The staff is amazing, all very friendly and helpful. The room was large and very clean and comfortable. The pool is indoor and you are able to have food delivered to the pool. Nice exercise room and overall a really pleasant stay. If we ever have reason to go to Syracuse again, this is where we will stay!
from Paducah, KY
Submitted on 06-07-2016
Booked two rooms for one night. Only one of the rooms was available at 3 p.m. Normal check in is 4 p.m. so we just ran a few errands. When we returned, found out that we had been upgraded to a huge suite! Slept very well. The club lounge was nice and had a good spread of food at both breakfast and dinner. Nice view over the city as well. Great location and served us well as we were town for a concert at Lakeview Amphitheater (six miles away). Several eateries across the street from the hotel in... Read more
from Houston, Texas
Submitted on 09-07-2016
We stayed at the Sheraton because that is where the wedding reception was. Rooms were great, service was outstanding and the food at the event was very good. Well located for University, of course, but also very close to entertainment venues downtown.
from Rhinebeck, New York, United States
Submitted on 13-07-2016
This is a really nice hotel with excellent front-desk personnel in a lovely modern and well appointed building. Located right on or adjacent to Syracuse University and Destiny USA, it is a lovely place to stay. They were willing to have the shuttle driver ferry us to and from the Destiny USA Mall which was great. They have a large parking facility which helps as it can be quite crowded downtown. The one drawback was our room service experience. The person answering the phone had no idea about wh... Read more
from Attica, New York
Submitted on 14-07-2016
The room was very clean. The meal we ate in the restaurant was yummy. All of the motel staff were awesome & very helpful!!! The only bad thing I have to say about this place, was that the pool was very dirty with globs of dirt & hair in it, which was very disappointing to me.
from
Submitted on 21-07-2016
I really enjoyed visiting 'cuse for the first time since I graduated back in 2004 (!!!) The Sheraton is a perfectly acceptable hotel and was a good home base for our 2-might visit to Syracuse. The rooms are actually very nice with comfortable beds, linens and pillows. And the lobby is nice and modern. I'd say there are a few areas of improvement to be made. The main one is that the 1980's called and they want their pool back. The steps leading into the pool are yellowed and gross and the pool ... Read more
from
Submitted on 24-07-2016
Hotel nice. Rooms look recently renovated. Clean. Got in late, not many options for food in area. Food in bar/restaurant very avg. Did not care for area of city though. Close to university but nothing else.
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