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Hilton Garden Inn Saratoga Springs

Albany, NY, US (ALB)

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Based on 616 reviews
In the heart of historic Saratoga Springs with free Wi-Fi and indoor pool.
Room & Rates
2 Double Beds - Hilton Garden Inn Saratoga Springs - 1

2 Double Beds

  • two double beds
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
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2 Double Hearing Accessible - Hilton Garden Inn Saratoga Springs - 2

2 Double Hearing Accessible

  • two double beds
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
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1 King Bed - Hilton Garden Inn Saratoga Springs - 3

1 King Bed

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
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1 King Bed Junior Suite - Hilton Garden Inn Saratoga Springs - 4

1 King Bed Junior Suite

  • one king bed
  • living area w/sofa bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
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1 King Junior Suite Hearing Accessible - Hilton Garden Inn Saratoga Springs - 5

1 King Junior Suite Hearing Accessible

  • one king bed
  • living area
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
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1 King Accessible Room w/Bathtub - Hilton Garden Inn Saratoga Springs - 6

1 King Accessible Room w/Bathtub

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
Hide room details
1 King Accessible Room w/Roll-In Shower - Hilton Garden Inn Saratoga Springs - 7

1 King Accessible Room w/Roll-In Shower

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
Hide room details
1 King Bed Hearing Accessible - Hilton Garden Inn Saratoga Springs - 8

1 King Bed Hearing Accessible

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
Hide room details
1 King Mobility Hearing Accessible w/Bathtub - Hilton Garden Inn Saratoga Springs - 9

1 King Mobility Hearing Accessible w/Bathtub

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
Hide room details
1 King Mobility Hearing Accessible w/Roll-In Shower - Hilton Garden Inn Saratoga Springs - 10

1 King Mobility Hearing Accessible w/Roll-In Shower

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • mini-fridge, microwave, coffee/tea maker and granite counters
  • MP3 docking station
  • desk w/lamp and ergonomic chair
  • bath products, hair dryer and iron/ironing board
  • telephone w/data port and voicemail
  • non-smoking
Hide room details
Hilton Garden Inn Saratoga Springs
125 South Broadway, Saratoga Springs, NY US 12866

The Hilton Garden Inn Saratoga Springs hotel is a quick 30-minute drive from Albany International Airport and boasts Hilton quality, a friendly staff and a great home during your trip to upstate New York to explore the Adirondack Mountains!Saratoga Springs, located in upstate New York, in the foothills of the Adirondack Mountains, offers small-town charm, immense culture, and countless experiences. Best known for its Thoroughbred Horse Racing Track, this Victorian-style town is the perfect getaway for Winter Activities too! West Mountain and Gore Mountain Ski Area?s are close to Saratoga Springs and offer beginner to expert terrain. Cross-country skiing, snowmobiling and the downtown nightlife are just a few of the experiences that await you near our hotel. Business travelers will work at their best. Our hotel offers:* Preferred hotel for Global Foundries and many other Fortune 500 Companies* All guest rooms, meeting room and lobby were renovated in April 2008* Spacious rooms, equipped with refrigerator, microwave, coffee maker, hairdryer, and iron and ironing board* Complimentary in-room high-speed wireless and hard wired Internet access* Oversized work desk and Herman Miller Mirra® ergonomic chair* Two dual-line speakerphones with voicemail* Complimentary wireless Internet access in the lobby and meeting rooms* Complimentary 24-hour business center* Enjoy drinks on the Pavilion Patio* Evening room service available 5pm-10pm daily* 1,300 square-feet of meeting space, accommodating up to 50 classroom-style and 64 banquet style* Exercise facility with treadmills, exercise bikes, a stair climber, and a nautilus machine* Hilton HHonors® points * Our hotel is located near Global Foundries, Quad Graphic's headquarters, Ball Corporation, Espey Manufacturing & Electronics Corporation, and the Saratoga Springs City Center. GE?s Fort Edward location is a quick 20-minute drive, State Farm Insurance Ballston Spa Operations Center is 7.5 miles away and Target's Distribution Center is an easy 9 mile drive away. Knolls Atomic Power Laboratory - Kesserling (KAPL) and the Naval Base are also only 10 miles southwest from the hotel.On vacation or traveling for a friend's wedding? Enjoy: * Location, Location, Location. The hotel is within a mile to historic downtown, Saratoga Gaming & Raceway and Saratoga Spa State Park , Saratoga Performing Arts Center (SPAC), Hall of Springs, Canfield Casino, Saratoga Race Course, Saratoga Gaming and Raceway, National Museum of Dance and a few miles to Saratoga National Golf Course.* Indoor pool and whirlpool * Two outdoor Patios with BBQ Grill available upon request for guests to use* Banquet space, up to 64 persons Banquet Style* Great American Grill® serving full cooked to order breakfast dailyMoving to Saratoga Springs? Consider staying with us. Our rooms are large and feature a refrigerator and a microwave. In addition, we offer complimentary onsite laundry. Extended stay rates are available.Welcome to the Hilton Garden Inn Saratoga Springs, New York ! We look forward to providing you with the best in quality and service. Whatever your big day is, stay HGI tonight!***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 616 reviews
from Gruna
Submitted on 15-05-2016
I can really recommend to stay in this hotel as it close to the state park and to the city center (10 min. walk). Rooms are nice and the staff is very friendly. My room rate incl. breakfast, which was very good. The viarity is good and reaches from toast, hot bacon and eggs to fruits and vegetables and from juice to coffee.
from SALT lake City, United States
Submitted on 15-05-2016
Great staff, very polite and accommodating. The room was very clean and everything in working order. There is a restaurant on site but I did not eat there. There is also a pantry for drinks and snacks
from Ottawa
Submitted on 17-05-2016
The hotel gave us a reasonable rate for the totally turning weekend show. The room was spacious with King size bed, couch sitting area and small refrigerator and microwave which is great for us since we usually bring a doggy bag home from restaurants and reheat for lunch. Location downtown was great so we walked to go to restaurants outside the hotel. Nice town and so interesting shops in the area. Hotel had facilities to accommodate this woodturning workshops in many different rooms the hotel h... Read more
from
Submitted on 17-05-2016
Good location, nice and helpful staff, clean rooms. The hotel needs some updating, but again, most chain hotels in this area do. We were off season, possibly in the best days of April this year. Loved their lemonade !
from Danville
Submitted on 23-05-2016
I have used this hotel more often than others in Saratoga when visiting my daughter at nearby Skidmore College. I have tried three other hotels as well, but usually circle back to this one. So far, I have not been wowed by any hotel in Saratoga for various reasons, but I find this the best of the lot when you consider price, cleanliness and ease of access. In many ways, I felt like Goldilocks--one was too old, dark, and dingy. Another was upscale and very nice, but the rooms were not on par w... Read more
from Plymouth, Massachusetts
Submitted on 01-06-2016
This hotel was excellent. The service was great and the hotel was clean. I decided that a double bed isn't big enough for the two of us but other than that it was a great experience. Would def stay again.
from Saratoga springs, NY, United States
Submitted on 01-06-2016
Very attractive hotel and facilities. Roomy accommodations in good condition. Quiet room with space to work. Could use a better online check-in system and more bandwidth for internet access for guests. Need more designated disabled parking close to entrances.
from
Submitted on 02-06-2016
Rooms clean but small. Small double beds instead of queens. Pool closed without notification. $10 per person for breakfast. I realize that hotel rooms come at a premium in Saratoga but you don't get enough for your money here. Look elsewhere.
from Liverpool, United States
Submitted on 02-06-2016
Excellent greeting services by Felicia?-at the front desk. Very friendly and helpful. The hotel location is also good, near restaurants, not too far from the local park and other facilities. I would strongly refer this hotel to friends and family. Clean rooms.
from Houston, Texas
Submitted on 06-06-2016
We were on a leisurely trip to Saratoga Springs. Our hotel was a pleasant place to start and end the day. We had a custom breakfast and a custom evening dinner, served by an accommodating chef. The meals were quiet and relaxing because we could talk to our friends in a quiet restaurant.
from Des Moines, Iowa
Submitted on 17-06-2016
Spouse and I stayed here while attending a concert at the SPAC. Hotel is older, but upkeep and cleanliness was top notch. Parking lot is big and in good repair. Location is easy to find, but the nearby eateries were empty/abandoned buildings. Our room had older decor and a well used bathroom, but everything worked (including HVAC) and it was quiet. Bedding was fine. For SPAC attendees, be aware that you can avoid the hassles of event parking by a gentle/safe/flat 1.5 mile walk from this ho... Read more
from Melville
Submitted on 18-06-2016
The HVAC system is old and antiquated and for whatever reason can only be in summer mode or winter mode so unfortunately it was cold outside and the system is changed over to summer mode and I couldn't get the room above 62° maintenance came up and could do nothing either and there were no other rooms to shift into since the hotel was sold out. Generally the property has seen better days need to severe facelift new carpeting etc.
from Syracuse, New York
Submitted on 19-06-2016
Location was great...walking distance to SPAC! Also we enjoyed the pool and the rooms were very comfortable! The staff were all very pleasant, and the cleaning staff went out of their way to offer us any extra linens we needed!
from Halifax, Canada
Submitted on 20-06-2016
We booked this hotel on Priceline as we were going to the Mumford & Sons concert last week in Saratoga Springs. The location of the hotel was excellent with many things within walking distance. The hotel was in very good condition, except for the ceiling in our room - some water damage that needs to be fixed. The room was a good size, bed was comfortable and everything appeared very clean and in good repair.
from Mount Vernon
Submitted on 21-06-2016
The hotel was clean and convenient for us to attend a wedding close by. I thought the price was very high - not certain if that is standard for hotels in this area during the summer months. I have stayed at similar hotels in major cities for a lot less per night.
from Saugerties, NY
Submitted on 23-06-2016
The rooms were nice, nothing outstanding, the price was higher than expected and they don't include breakfast. They did have cookies and coffee available in the lobby at all times, and lemon water.bar closes early.
from east stroudsburg, United States
Submitted on 23-06-2016
loved this hotel. super close to the SPAC. Clean, professional, attentive and helpful. we were able to walk to the SPAC and the front desk was so helpful in assisting us navigating the town. the room was clean and affordable, we had a minor issue booking the wrong day at first and the staff was so helpful in making the switch to the right day and not charging us. appreciate their help!
from Herk-de-Stad, Belgium
Submitted on 28-06-2016
Stayed for a 2 week business trip. Normally always at the Marriot but now wanted to try something different: - Breakfast with omelets on order - Good beds, bit hard (king) - No kitchen in room - Nice gym with well maintained equipment (halters only + 3x different cardio machines) - Friendly staff - Close to centre
from Congers, New York
Submitted on 30-06-2016
Our stay at the Hilton for the Saratoga Jazz Festival is a terrific upgrade from our many years of camping in a tent for the last 18 years. It's close to the festival, the in house food is reasonable and well prepared. The bedrooms included working microwave, refrigerator, coffee with all the supplies and ample towels and extras. Noise level was low and maid service excellent. We are giving up camping from now on.
from Santo Domingo, Dominican Republic
Submitted on 01-07-2016
The staff at the Hilton Garden Hotel in Saratoga was helpfull and willing to please . i did find the bed service slow. skiped two days. Breakfast is very good, ends at 10 am. the room was large and very comfortable. i stayed for three days.
from Fairport, United States
Submitted on 06-07-2016
Location of hotel was great. Close to shops, restaurants, casino, event center, etc. Got noisy around 3:40 am when people were returning from concert after parties. People were yelling down the hall. No parking available due to non-hotel guests parking at hotel and walking to concert. We were required to park infront of hotel in the main entrance circle.
from New York City, New York
Submitted on 08-07-2016
We were very pleased with the location. Being in South Broadway takes your away from the crowds yet you are still within walking distance. We usually stay at the Hilton but this will continue to be our go to place when visiting Scaratogo in the future.
from Hartsdale, New York
Submitted on 09-07-2016
It was an ok experience here. Pretty. Clean. My bed was awful, though. Creaky and hard. Air conditioner very noisy. The shower was impossible to use. It was a handicapped room and I am not handicapped. Water all over the floor!! No shower lip because of needed wheel chair access. Why on earth would you put a couple not handicapped into this room!!! I made these reservations in the winter!! You should have had my room all ready for me, not give me a room that appeared like a last minute fix. An... Read more
from Oneonta, New York
Submitted on 09-07-2016
My husband and I visited this hotel recently as a get away trip and to attend a concert. We were very pleased with the service of the staff and the quality of our room. We would definitely stay here again.
from
Submitted on 13-07-2016
The check-in was great. The room was ready at 1:30. Room was spacious. Hot tub was great.Breakfast included all made to order items(pancakes, french toast, eggs?) Check-out was just as smooth and easy. Will be returning with high school basketball teams in December. Great value.
from Manhattan, NYC, United States
Submitted on 14-07-2016
We've come to rely on Hilton in our travels, both in the US and overseas. Staff is always welcoming, services first-class and rooms and amenities are excellent. In a recent stay at the Hilton at Charles DeGaulle airport, our room was quite large, with floor to ceiling windows overlooking the skyline and great bath and shower. We were so comfortable, we were reluctant to leave !
from Putnam Valley, New York
Submitted on 16-07-2016
Great location and very attentive staff. The rooms are a bit dated but bedding is excellent. Pool a bit small and outdoor space is limited. The breakfast is a great deal and very good. Overall I would highly recommend this hotel.
from Braintree, Massachusetts
Submitted on 17-07-2016
Clean accommodations and pleasant staff made our stay enjoyable. Convenient walk to downtown and State park. Outdoor pool would make it a 5 rating in this price range. Multi day stay would be worth while for an older couple or families. Many options.
from Littleton, Colorado
Submitted on 17-07-2016
We stayed here on a recent trip to Saratoga Springs for a friends wedding. The positives are that the hotel is conveniently located, the room was clean and the beds were comfortable. The drawbacks were that our a/c was very noisy when it came on, there was not an included breakfast (Buffet for $10.99 and it did not look very good) and my other friends that were staying there also had some of there toiletries thrown away or stolen by the housekeeping staff. I have never heard of someone have t... Read more
from Washington DC, District of Columbia
Submitted on 18-07-2016
This hotel is the perfect place to stay while in Saratoga Springs. The location and the cleanness of the hotel make it very nice. The staff is polite. Everybody say hello!! Even in the elevator. The breakfast is OK nothing super special. The TV service is limited. Only one movie channel. But who needs a TV staying in this beautiful town.
from Enfield, Connecticut
Submitted on 20-07-2016
Nice clean hotel, staff was very friendly, easy walk to Down town, was NOT impressed with the breakfast set up. Made to order, ( NICE ) but you had to purchase, ( NOT NICE ) most places today At the prices they charge, breakfast is Included. Other than that, will definitely stay again. And would Tell anyone, it's worth the money.!
from MERRICK
Submitted on 21-07-2016
Hotel was clean and inviting. Beautiful lobby and a lot of amenities. Staff was so friendly and very helpful! We were in town for two nights. Location was ideal for SPAC and town. We were able to walk everywhere.
from
Submitted on 24-07-2016
We stopped in Saratoga Springs for an overnight stay. This city is very nice. It's a destination for many tourists because of its attractions especially horse racing. The historical district downtown is quite lovely. We stayed at the Hilton Garden Inn. It was very welcoming. The rooms and service were impeccable. It's close to everything. We would definitely stay here again.
from Pocatello, Idaho
Submitted on 24-07-2016
The hotel was very nice and easy to get to. It is in very close proximity to the downtown area and an easy walk to much shopping and restaurants. As with all Garden Inns, there there is a restaurant on property as well. Rooms were clean and the staff very friendly.
from Ringwood, New Jersey
Submitted on 25-07-2016
We had a fabulous time in Saratoga for opening weekend of the track. We picked this hotel because it was close to the track and was not as expensive as the other hotels in downtown. They had a limo service on site for a minimal charge to take you downtown which was walkable but due to the 90 degree weather, wasn't advisable. The staff was great to pre-assign my two rooms so we were across the hall from each other. Each room has a microwave and fridge, so you can bring snacks and drinks. The roo... Read more
from Northampton, Massachusetts
Submitted on 25-07-2016
The rooms are clean and simple. Easy access to all attractions. The lobby is pleasant. We were greeted warmly at the front desk by Sue. She was very helpful in telling us about the various attractions and recommended some great places. We would stay again. The back entry needs some cleaning but we checked in on a Sunday of opening weekend of the race track. We would stay here again.
from Lanesboro
Submitted on 29-07-2016
We were looking for a hotel near the venue SPAC. This hotel was everything and more than we were looking for. Comfortable accommodations, good food in the small restaurant near the lobby and only a 4 minute drive from SPAC. We would definitely stay there again.
from Alabama
Submitted on 29-07-2016
I felt safe and comfortable at this hotel. The front desk was especially nice and helpful. Check and check out was smooth and quick. Rooms are larger than most hotel rooms and very clean. I felt secure there and I would recommend this hotel.
from Lyons, United States
Submitted on 29-07-2016
Wonderful experience. Left item in room at checkout. Received email within an hour to this effect. Was able to retrieve item before leaving the area. Room was large and comfortable. TV was a little small and channel selection was not as great as I expected. Every staff member I dealt with, including the outside maintenance worker who opened a door for me, were just great.
from burlington vt
Submitted on 03-08-2016
Spent two nights at this hotel this past weekend the accommodations were good, but nothing special. There is a Keurig coffeemaker and microwave in the room, which we were happy to see, all hotels should have Keurigs and micro's. As a tea drink I like the fact that I can heat water in the micro and not have to run water through the coffeemaker, which leaves a coffee aftertaste. We did have the breakfast, which is an additional charge. The food was good, but cold and it took forever to receive it... Read more
from Upper Nyack, NY
Submitted on 03-08-2016
Very nice and clean hotel. Staff was fabulous. So helpful and really kind. We loved Mark the limo driver - he was our savior! The rooms are clean and the fourth floor was nice and quiet. Nothing fancy but a clean and safe place to stay. I would definitely stay there again.
from Watertown, New York
Submitted on 03-08-2016
This room is $405 a night during race season. Clean, beds are super comfortable but way too pricey. The bathroom vent system didn't work in my or my sisters room. We stayed on the street side. DO NOT STAY ON THIS SIDE!! It is very noisy. You can hear traffic going at all hours. Unfortunately there were noisy guests on our floor yelling and knocking on doors during the wee hours. A beer and glass of wine $15 at the bar. Continental breakfast was typical.
from New York, NY
Submitted on 04-08-2016
We came in for the Luke Bryan show at SPAC and chose this hotel for its proximity to the venue. We arrived very early and were able to get into our room by 1:30, which was a pleasant surprise. The front desk staff was very helpful to us in getting us that early check in and also helping us get around town. The room was fine, and the beds were very comfortable. The housekeeping and general staff were always present and working. Our room faced the parking lot and there was no street noise at ... Read more
from St. George, Utah
Submitted on 07-08-2016
Although it is a bit pricey for a Hilton Garden property, our stay was terrific. The rooms were clean and very comfortable, and everyone we encountered on the staff was friendly and upbeat. Whomever does staff training has done and outstanding job in every way, and the staff all seem to enjoy what they do. Our walk to the racetrack was less than a mile and a half which saved us from dealing with parking and traffic. But the hotel also has an inexpensive ride service as well.
from Ottawa, Canada
Submitted on 10-08-2016
For many years my wife and I spend considerable time at this hotel during the summer, both of us have only experienced the very best in welcome and quality of service. This location far surpasses what is expected at this level of accommodation.
from Rochester, New York
Submitted on 15-08-2016
It's a nice hotel with great beds. They offer breakfast and have happy hour every nite. Right on Broadway so walking into town is possible. Saratoga Springs is a beautiful town. You will enjoy your stay.
from White Plains, New York
Submitted on 16-08-2016
For hundreds less then downtown Saratoga, its only a 5 minute right to Broadway. You have a nice TV, free wifi. Big clean rooms. Private and free parking. Local places nearby as well as only 5 minutes to Price Chopper for food and or drinks. Nice place to come back too after a day at the track and or dinner.
from Houston, Texas
Submitted on 16-08-2016
Look, the bottom line is that this is not a premier Hilton property. It is clean, has friendly staff, well located, etc. However, this is not a $400+ night property. I am a free market guy, so I understand supply and demand. I also understand good marketing. If you are going to take advantage of a "Sold Out" situation and raise your prices it is a good idea to also raise your standards a bit in order to not leave a bad taste in a customer's mouth. Now I have been known to overspend on hotels. I ... Read more
from Suffield
Submitted on 29-08-2016
Made a reservation six months ago and they overcharged me by $200 per room. also not at all handicap friendly. Medical issue require timely medical attention and then I was delayed 40 minutes @ check in. No offer to compensate me for trouble then after I insisted on something they gave me 2 free breakfast for 4 people staying two nights. Horrible, gross meal.
from Florida
Submitted on 31-08-2016
We were happy to find an available room with a great location (although the price was jacked up for Traverse Week but I think most places are also) - I just wish this room had an updated mattress as it was not comfortable, sagging and felt like was going to collapse. Staff was very friendly and accommodating. Room was clean.
from Scarsdale, New York
Submitted on 03-09-2016
One night stay for Skidmore drop off. Great. Will be back. Clean and comfortable. Breakfast was good. Plenty of coffee. Staff was more than friendly. Room was clean. Well located. Will be back soon. Nice and quiet.
from
Submitted on 06-09-2016
We arrived in Saratoga without a room reservation. We saw the Hilton and pulled in. We were greeted by a very nice young man who checked us in quickly and had some time to chat about the highlights of the town. Our room was spacious, clean and comfy. We asked for a restaurant recommendation and Harveys was suggested. It was great! We also had breakfast at the hotel the next morning which was plentiful and great omelets. The staff were rushed off their feet it was very busy. My only comment would... Read more
from New Canaan, United States
Submitted on 06-09-2016
friendly staff and clean hotel but tight quarters with a limited TV channel selection. Beds are full size and soft mattress. Breakfast is limited and costs $10/pp. location is just out of town and close to the SPAC and horse track
from Syracuse, New York
Submitted on 09-09-2016
Excellent stay staff great. Very satisfied Location to Satatoga great Breakfast was great Definitely recommend the cold breakfast buffet. Food was perfect and cost very reasonable. Rooms clean and Hotel offers pool workout center etc.
from
Submitted on 10-09-2016
Super helpful jumped through hoops to help a frazzled bridesmaid and to help a bride steam her dress. I cannot say enough and special thanks to Jennifer and Arlene for running to Macy's and picking up my Jewerly and helping to make my best friends day beyond perfect !!!! I cannot say enough to thank them and 5 stars isn't even enough to say how awesome and how attentive they are to quality and making people feel right at home.
from Baltimore
Submitted on 12-09-2016
I came for a week at the National Museum of Dance. The hotel was a ten-minute walk away from the venue. I had an omelet for the hot breakfast each morning. It was delicious. The room was comfortable and quiet. I used the business center to record messages on my USB flash drive. I then used the computer in the business center to place my notes on social media.
from Leicester, Massachusetts
Submitted on 13-09-2016
Highly recommended. Front desk staff are top notch. Cannot say enough about them--above and beyond at all times. We had issues with our reservation via Expedia--booked at three sites, when we had chosen this one. They handled the hours of phone time with multiple vendors for us, and simply got us into our room without a hitch. No issues with the bill, no problems at all.
from Pleasant Valley, United States
Submitted on 13-09-2016
We were at a wedding locally for our niece, and they made extra efforts to ensure that our rooms were available for us to change and helped us identify rooms next to each other for ease of our family.
from Syracuse, New York
Submitted on 20-09-2016
We arrived at 3:30& our room was ready the staff were very helpful and recommended some great places for us to grab a bite to eat and also giving us info on traffic for Sunday we enjoyed our stay the weather was beautiful and we walked all over this was truly a convient place to stay if you didn't want to drive!!!We enjoyed it!! Staff were great the room was clean quiet & comfortable we would stay here again!!!
from Washington Township, United States
Submitted on 20-09-2016
The staff was exceptionally helpful and friendly. The room and facilities were clean and comfortable. The location is very convenient. Was there during September and the rates were very reasonable. Would definitely go back.
from
Submitted on 22-09-2016
How can you go wrong in beautiful Saratoga in September? Breakdown of the different aspects of the Garden Inn Service The staff person, Sean, at the front service desk was very, very polite and helpful, thanking me for staying with them and giving good instructions on parking, rooms, etc. In the morning when I left I experienced the same from Tim. Room An upscale type room with a comfortable high quality mattress guaranteeing a good night sleep. The room was positioned so there was not a lot o... Read more
from Littlleton, CO
Submitted on 24-09-2016
We stayed here for a wedding that was at the Museum of Dance. The location was convenient to the wedding and you could walk to the downtown area if you don't mind a longer walk. The staff was friendly. The beds were not comfortable though and the air conditiner was so loud that I had trouble sleeping. Breakfast is not included. I will try a different hotel if I return to the area.
from Raleigh, North Carolina
Submitted on 24-09-2016
I didn't realize hotels still offered smoking rooms. I had to walk past smoking rooms to get to my nonsmoking room The entire hallway smelled like smoke. The staff were friendly and my only issue was the location of the smoking rooms. I will not be returning to this Hilton property.
from Phoenix, United States
Submitted on 25-09-2016
very clean, staff helpful and professional. complimentary cookies are a GREAT touch as they are delicious!!! Very quiet at night and fast internet service. A group of us stayed there for the Ragnar relay, we requested rooms to be close to one another and they accommodated our request. the gentleman at the reception desk was very nice, helpful and courteous. the location is perfect for dinner options and close walking distance to a park and some shops. I would definitely stay here again if neede... Read more
from New Jersey
Submitted on 27-09-2016
Great location, center city with easy walk to all the restaurants and shops. Free parking. Great free breakfast with hot and ice coffee/tea all day. Staff was super friendly and helpful. Perfect and couldn't ask for more.
from Glastonbury, Connecticut
Submitted on 30-09-2016
Stayed one night to go the the track. As a Hilton Honors member, I try to stay at Hilton when I can. This property was outside of the downtown area, but we had a car, so it did not matter. Property was clean and staff was friendly. Front desk was a little inexperienced, but nothing bad to note.
from Madison, Connecticut
Submitted on 04-10-2016
This was a quick overnight as we were passing through town. Hotel was conveniently located, staff was friendly and accommodating, room was clean and well appointed. We took a nice walk into town for a coffee in the AM, then returned for breakfast at the hotel.
from Johnson City, New York
Submitted on 05-10-2016
We came into town for a Sunday Wedding and it was a wonderful stay as usual. Nice area, wonderful helpful staff, clean rooms, easy early check in and they had a room ready, easy check out... Wonderful!
from Itasca, Illinois
Submitted on 07-10-2016
Nice hotel in a nice area! We arrived late after several hours of traveling and were so pleased with our accommodations. The staff could not have been nicer or more friendly. We felt very welcomed. Would definitely return.
from Belvidere, New Jersey
Submitted on 08-10-2016
Staying here for a wedding in the area. The hotel location is great for the downtown area less then a mile. Located between the downtown and the state park. We were greeted by Marshall almost every time we came into the hotel!! Smile on his face asking how we were and giving us a well wish. Holiday inn you found a gem. Enjoyed our time here even more because of Marshall!!! We will be back!
from Slingerlands, United States
Submitted on 12-10-2016
I was very impressed by the level of care the staff took to ensuring everything went well. We stayed there for my sister's wedding at the Museum of Dance. We were given a spacious room to get ready in prior to the wedding. We were prepared a wonderful breakfast, which was put together spur of the moment. Everyone was very accomodating to us.
from Palisades Park, New Jersey
Submitted on 13-10-2016
Hotel itself was lovely. They need to work on the breakfast service and some beds need to be replaced. I was there for a wedding. It is a nice location also, as you are off the main part of Broadway but close enough for convenience
from Harrisburg, Pennsylvania
Submitted on 14-10-2016
As I've written many times before, if you like the Hilton Garden Inn format, this is one of them. It is very predictable. I had mixed feelings about the service. The gent who checked us in was not as friendly as I like when I arrive at a hotel. On the other hand, the housekeeping manager we chatted with on the elevator and who checked us out was a delight. Breakfast was good but a little slow. My chief objection to this hotel is it is a little far from town. The other Hilton properties ... Read more
from
Submitted on 15-10-2016
friendly staff, large room with fridge and microwave hotel is not exceptional but satisfactory stay overall if you are in the area.good central location in the city breakfast not included small fitness room with limited equipment
from Port Washington, New York
Submitted on 16-10-2016
Location was close to downtown area but far enough away to avoid parking charges and problems or crowds. Very nice touch having coffee and tea in the lobby 24 hours. Nice bathroom with good shower but would have preferred the option of a queen or king bed. Window opens - love that!
from Colchester, United States
Submitted on 16-10-2016
Hotel was OK, a bit on the pricey side. Room was clean and comfortable but anticpated a few more ammentities. Also tehy touted a complimenatry breakfast to HHonors emmbers but charegd fro hot buffet which is bogus.
from New Windsor, New York
Submitted on 19-10-2016
This is a great hotel to stay at when visiting Saratoga Springs. Location is close to the city center, shops and restaurants. Our room was clean and comfortable. The staff was friendly. We plan on staying here again.
from sherborn, ma, United States
Submitted on 19-10-2016
Clean, comfortable, friendly staff. Convenient location, but not in the hustle-bustle of downtown. Nothing fancy, but bright & pleasant. Not a destination, but a good base for those who simply want a good place to retire to at night.
from Fair Haven, Vermont
Submitted on 24-10-2016
My husband came over to Saratoga for our wedding anniversary this past weekend and decided to stay here. Upon checking in we were met by a extremely friendly staff member who was fast in checking us in and making sure we had everything we need. Our room was perfect & we had delicious fruit and champagne delivered to our room which was AMAZING. Yes there are probably some updates that could be done, but it still is a beautiful hotel. Comfortable, clean, welcoming, and the breakfast was great. The... Read more
from Valley Stream, United States
Submitted on 24-10-2016
Nothing "frilly" or luxurious about this hotel, just a decent, clean, comfortable place to stay. Great for business travel. Has pool, fitness center, and accommodations for breakfast, lunch, and dinner. I was disappointed that the hotel did not offer complimentary breakfast as a part of their gov't rate, many other hotels in the area did. Staff are friendly and welcoming. I love the microwave in the room.
from Rochester, New York
Submitted on 25-10-2016
Nice hotel, good location. Free parking and internet. Breakfast was $10 but I did not eat at hotel. Room was clean and bed comfortable. There is a restaurant but I didn't eat there. All in all it is a nice comfortable hotel.
from Gananoque, Canada
Submitted on 25-10-2016
Very nice hotel all around. We actually booked there because they still had smoking rooms .... although they won't be for long ..... but the staff were absolutely excellent bar none .... we felt very welcomed and rather than being business like they were very friendly and nice and we had a few laughs .... and were helpful in suggesting places to go ... and didn't make us feel like they were too busy to talk. The room was nicely appointed and very clean. Re internet I didn't use it but my frie... Read more
from Satatoga new york
Submitted on 26-10-2016
Would not stay here again. Over priced. Rooms were dirty. Shower grout was brown. Sealings cracked. Lock busted on door. Pool was an ice bath. Place smelled like an old bowling alley, stale smoke and sweaty feet. Thought the elevator was going to get stuck more than once. Stayed in better less expensive, cleaner, nicer hotels on the ocean in Maine.
from Great Neck, United States
Submitted on 30-10-2016
From the moment I entered, I was greeted with a friendly hello and welcome. My room was absolutely ready and clean. It was a very nice place to relax after a long day of conferences at the Saratoga Hilton. Thank you and I will return possibly for leisure time!
from Adirondacks, New York
Submitted on 09-11-2016
I was in town for a conference. Upon arrival to the location I was greeted by the front desk man and he was very friendly and welcoming. The lobby is clean and well lighted, but beyond that, the hotel is clearly aged and worn. The elevator to my room had dirty carpets and a musty smell. The room was relatively small and crammed, and the features were nothing special. The bathroom was my low point. The shower was stained. The toilet look very used. And there were hairs on the counter top. I paid ... Read more
from Rochester, New York
Submitted on 12-11-2016
Stayed at the HGI Friday night for Veteran's day weekend. The front desk was very friendly and helpful. Common areas and rooms were clean. Our double room was in reasonable condition. Beds were comfortable, and the hotel was very quiet. Parking was a bit limited but not an issue. Glad to hear they are renovating rooms in 2017.
from Londonderry, New Hampshire
Submitted on 13-11-2016
The Hilton Garden Inn in Saratoga always provides a great stay and a wonderful place to rest my head. This trip I learned of how close the state park was and it was such a great place for a run. And there is a butterfly habitat that I hope to visit when it's warm.
from Moravia, United States
Submitted on 13-11-2016
Sean at the front desk was great and welcoming. Laura the asst GM was amazing and very friendly. The hotel was clean Betty our housekeeper was excellent also. The entire staff was very friendly and very helpful! Short distance from downtown and attractions. Will Definitely stay here again.
from Schenectady, New York
Submitted on 22-11-2016
The Hilton Garden Inn staff are accommodating, professional and go above and beyond to satisfy their guests. The hotel is comfortable and clean. The location is perfect. Highly recommend this hotel when you are in Saratoga
from New York, United States
Submitted on 24-11-2016
We stayed at this hotel for a team sporting event. The staff was wonderful and the rooms were nice however when I called for a room they told me that the hotel was booked. I later called and said I was AAA and they did have AAA rooms available. They refused to honor the team pricing staying that all the team rooms were booked so I ended up having to pay more than everyone else for the same room.
from Smithfield RI
Submitted on 26-11-2016
Highly recommend this hotel. We stayed as part of youth sports team. With kids ranging in ages 7-18. The staff was very friendly, knowledgable of the area and helpful. Hotel was clean and easy to navigate.a were Rooms were very new CEO with comfortable beds. Breakfast was very good. Close to Saratoga Racecourse.
from Plattsburgh, New York
Submitted on 30-11-2016
Hotel is in need of repair. Carpets were dirty , paint peeling the bathroom, and the sheets smelled disgusting ! Bed was hard as a rock and the chair seat was stsined (definitely not sitting there) I would definitely not return unless a major renovation took place.
from East Brunswick, New Jersey
Submitted on 01-12-2016
We stayed here overnight on Thanksgiving day. We were visiting family in the area. Perfect location,comfortable room, and breakfast was excellent with a nice variety on the menu. I would like to thank operations supervisor Erich Stuthmann for assistance in resolving a problem that we encountered. He was courteous and accommodating. We will definitely stay here again!
from
Submitted on 02-12-2016
The hotel staff is friendly, helpful and professional. The Chef, wish I had grabbed his name, was amazing. I have some food sensitivities and he was able to ensure I had breakfast free of a few items that impact me. He was training a new guy too, and the new guy the 2nd Morning knew exactly what I needed. That's showing care for your guests! Chef also cooked 2 evening meals for me and they were tasty! I know HGI has a standard menu but when the chef understands a little about food allergies that... Read more
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