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Doral Arrowwood

New York - All Airports, NY, US (NYC)

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Based on 655 reviews
Room & Rates

Deluxe Room, 2 Double Beds

2 double beds
388-sq-foot (36-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premier Room, 1 Double Bed

Premier Room, 1 Double Bed

1 double bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Premier Room, 1 Queen Bed

1 queen bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 Queen Bed

1 queen bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Patio Room, 2 Double Beds

2 double beds
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

ADA Handicap Room, 1 Queen Bed

1 queen bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Patio Room, 2 Queen Beds

2 queen beds
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

King Golf Room

1 king bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Patio Room, 1 King Bed

1 king bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premier Room, 1 King Bed

Premier Room, 1 King Bed

1 king bed
Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Queen Beds

2 queen beds
384-sq-foot (36-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 bed
384-sq-foot (36-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Doral Arrowwood
975 Anderson Hill Rd, Rye Brook, NY US 10573

Rooms
Make yourself at home in one of the 373 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Practice your swing on the golf course and enjoy other recreational amenities, such as a nightclub and outdoor tennis courts. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Rye Brook? This hotel has 38000 square feet (3530 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 20 for adults and USD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 8.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 8.95 per night (rates may vary)
  • Valet parking fee: USD 15.00 per stay (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 655 reviews
from New York
Submitted on 11-05-2016
Holiday weekends with friends, family birthdays/anniversaries with 30+ people, or even a quick getaway with my wife and 2 little boys (ages 5 & 2.5yo), Doral Arrowwood never disappoints. We‚??ve come here many times in the past few years (all seasons, mostly spring/summer) so this review is a bit overdue, but I felt I needed to give it the proper recognition it deserves. Check-in is usually very easy and we are always able to call in advance and request specific rooms/floors we want. They usu... Read more
from
Submitted on 15-05-2016
My visit consisted of three nights Thursday through Sunday. I was staying with family friends for a graduation. We had one room the first night and two rooms the other two nights. The stay the first night included the breakfast buffet the next morning. The good things. The room was clean. The beds are conformable. There was plenty of desk space. The room included free Wi-Fi and had a modern flat screen with a wide selection of channels and other entertainment options. The heated indoor/outdoo... Read more
from Charlotte, North Carolina
Submitted on 19-05-2016
It was a return visit for us (last one three years ago) and we were surprised to see some deterioration -- HVAC system sporadic with temp control, dangerous gaps in sidewalk coming from self-parking lot (hard to see at night), peeling wall paper in hallways, leaky bathroom faucet, However, did see some renovations begun on lower level so hopefully all of this will be completed by our next visit. The Atrium restaurant is still excellent with great food and impeccable service. Food in th... Read more
from Chicago, Illinois
Submitted on 20-05-2016
Very nice, some of the rooms are a bit run down (but clean). The resort over all is very well cared for. There is lots to do and very friendly staff. I was there for a wedding. This needs to be 200 characters..
from New Rochelle, New York
Submitted on 20-05-2016
staff was very professional, friendly, and helpful. attended the Mother's Day brunch and the food was excellent.. Definitely planning to atttend next year and highly recommend.others to join me. service was great and we were not rushed to leave. kudos to them
from Pelham, New York
Submitted on 02-06-2016
If you can go here when the hotel is not at capacity, it is a lovely getaway. The staff was really helpful and abundant (except at breakfast in the Atrium and at the pool, but that might've been a function of the fact that it was nearly sold-out). The bartender at the overly dark bar upstairs was good, and the dinner on the Overlook Terrace was also nice (although the menu was far too limited and overpriced. Then again, it was their first day of operations). The gym is large and well-stocked... Read more
from Myrtle Beach, United States
Submitted on 03-06-2016
The rooms were super clean and the service is excellent. We were there for 10 days and they were so helpful of extending our stay. Will stay there from this point forward anytime we are in the Westchester New York area. Easy access to the Merritt Parkway and every local train station. Only 30 minutes to the City.
from Rye Brook, New York
Submitted on 05-06-2016
It is truly a resort. You are almost walk into a forrest. But it is modern and convenient with 3 restaurants and a beautifully maintained golf course. Staff is very helpful and friendly. Room is comfortable.
from Deer Park, New York
Submitted on 06-06-2016
The best part of this hotel is the staff. They are all very attentive competent and friendly. The hotel in general is "old school" classy. The rugs and some decor need updating, but the cleanliness and service makes it easy to overlook. I ate in all 3 restaurants and the food quality was very good. In Mulligans(at golf course) I had the grilled vegetables sandwich on ciabatta roll which was delicious. I heard from others in group the burgers are very good as well. Dinner in the Pub was good, but... Read more
from Balboa Island, California
Submitted on 06-06-2016
Our stay at Doral Arrowwood was great. We played in a golf tournament nearby and this hotel was very convenient. Hotel is a little worn but very comfortable. The grounds are beautiful and very relaxing. I would stay here again.
from Greater Melbourne, Australia
Submitted on 12-06-2016
Stayed here for 4 nights in June booked by local office of our company. The room itself was just OK but definitely dated. The air-con is too noisy to leave on when in the room. The generator outside room 285 is almost impossible to sleep through. The breakfast is average at best and not starting until 6.30 means multiple people around waiting - this is too late. None of the other guys from our company were impressed either. The room in 70's and 80's numbers are a very long walk fr... Read more
from Cumberland Center, Maine
Submitted on 12-06-2016
I have been coming to the Doral at least four times a year since 1998. I believe there are new owners but my last two stays have demonstrated a marked decline in facilities and service. Cleanliness is bad. Windows don't close. Broken tiles In Bathroom and Higher rates. Ran out of God at breakfast. Pub food has grown exorbitantly expensive (10 dollar add on for. Chicken Brest on a salad) Best thing continues to be pool and gym and you see an occasional old familia face. Also different rates for... Read more
from Bronx, New York
Submitted on 16-06-2016
Great accommodations and food was fabulous. The staff was at your disposal. The meeting area was very comfortable especially if you are sitting all day. The setting was beautiful and very peaceful and you had opportunity to enjoy the great outdoors.
from Maine
Submitted on 16-06-2016
This is a large hotel/resort in Purchase, NY, literally 2 miles down the road from SUNY/Purchase. Our son will be attending SUNY so we were looking for an easy, comfortable place to stay near the campus. They offer a special lower room rate for people with a SUNY affiliation, so that is a bonus. Our room was not spectacular but it was pleasant enough, comfortable and clean, with everything we needed for a restful stay. The place is expansive, with long hallways, and some rooms are located far... Read more
from Milford, Connecticut
Submitted on 18-06-2016
With a very early flight, it was safer for me to stay overnight at the Doral rather than leave home at 3:30 am to drive to Westchester Airport. The hotel complex is very large. Self-parking is immediately adjacent to the hotel, but a good five minute walk to the front desk. The lobby has an immense expanse of windows and a multi-tier seating area. Registration was speedy, with an important reminder that we were on the 5th floor. My room was just two doors away from the elevator. I didn't no... Read more
from New York City, New York
Submitted on 23-06-2016
I have stayed here many times for business meetings. Overall, it is a very good place for this purpose, and might be good for a recreational stay as well. The rooms are generally clean and spacious. There are varying levels of fixtures and décor in the guest rooms. Some have modern bathroom fixtures, glass shower stalls, marble/granite walls, etc., while others have very dated tile and drab plastic shower curtains. The breakfast and lunch buffet offers many options and most everything I had... Read more
from Rye Brook, New York
Submitted on 24-06-2016
the pub feels like a 1970's restaurant. not to mention the prices have increased significantly since new mgmt took over while the quality has gone down. They need to renovate/re-brand this PUB asap. you'd think with the increase in prices they could use some of those funds to renovate....????
from Rockledge, Florida
Submitted on 30-06-2016
First let me say, I will be writing letter to the manager about my complaints, which were vocalized to staff while we there! Doral Arrowwood has been a place where we attended weddings, benefits and social events. Yes it has been a while since I have attended so we were a bit shocked at the conditions there. The carpet is old, dirty and especially our room, needs to be cleaned. The restaurants they say they have are not available on some days or some hours. Your only option is the high price o... Read more
from Singapore, Singapore
Submitted on 30-06-2016
Seen a lot of not so good reviews that the hotel is dated but I actually like it's charm this way.. tired of looking at modern hotels in city..this can be lovely especially with the wonderful well maintained greenery all around. The front desk staff were great too and brought sunshine to the guests. Rooms were clean and very spacious I thought the food was great too.. food was better than expected. Had the buffet breakfast and spread was good, dinner at restaurant n the outdoors were great to... Read more
from Niagara Falls, New York
Submitted on 02-07-2016
I am giving three generous stars to the Doral. I had read the reviews about dated furniture and rooms and was met with that expectation. However, my bed and room were spacious and comfortable, so after my first impression of "Holy 1990," I settled in quite comfortably. All of the staff I met throughout my stay were professional, helpful and lovely. High marks all around to them. The food was fine, but pricey for the value. The real downside were my fellow guests. Rude and loud. Letting the... Read more
from Bradenton, Florida
Submitted on 04-07-2016
We had a great 6 night stay. Spacious room, lovely swimming pool, well kept grounds, super clean lobby, golf for those who do golf, the very best breakfast buffet ever. hotel is only 10 minutes from the Westchester airport ad very easy to drive to.
from Zurich, Switzerland
Submitted on 07-07-2016
I had the pleasure of staying several times in this hotel over the last years, travelling for business. What I like very much is the independent way of travelling and staying there, a truly great breakfast menu, and quiet rooms. I happened to stay there during storm Sandy, which hit the NY area, and the staff was very helpful and extended the stay since travelling was not possible. The swimming pool is very nice - good for fitness. Close by are the Pepsi sculpture gardens and the Audubon natu... Read more
from Petaluma
Submitted on 11-07-2016
Doral Arrowwood is a wonderful family resort. There are many things to do with children of all ages. The pool is both inside and outside. Nice restaurant inside and poolside. Beautiful gold course. Very comfortable rooms.
from Oswego
Submitted on 12-07-2016
I checked into the hotel and was met by an overall musty odor. The check-in process was uneventful, but the walk to my room was a journey, add the walk from self parking and it's a workout. As a business traveler, I expect free wifi, not at the Arrowwood, it's $8.95 a day. The carpet in my room was warped, the furniture is dingy and well used. I would not recommend to stay here!
from Fort Washington
Submitted on 20-07-2016
Hotel rooms are quiet with comfortable beds, a small safe, and nice TV monitor, but the rooms and hallways are somewhat dated appearing. My room on the ground floor had a slight musty odor, possibly from the air conditioning system so would plan to stay in an upstairs room next time. Also, the toilet did not flush, but was serviced quickly with one call. My room key card worked well. The buffet in the atrium restaraunt was excellent on my 5 visits there. Service is also top notch throughout t... Read more
from Uniondale, New York
Submitted on 21-07-2016
This was a great hotel in a beautiful setting. The hotel is very convenient but feels as though it is very remote. The rooms are well appointed and the food is excellent. The hotel has a great pool and golf course.
from Whitestone, New York
Submitted on 21-07-2016
A perfect weekend, from Friday BBQ to the cocktail hour, to the reception. Food was unbelievable and feedback from our guests was overwhelming positive. I thought the price was a good value for the food and service received. Staff was accommodating and extremely professional.
from Mahopac, New York
Submitted on 24-07-2016
Overall appearance of hotel DIRTY!!! I was so disappointed I have been here more than 6 times in the past 3 years. This last trip VERY SHORT STAFFED & noticeable. garbage overflowing Halls and walkways not as clean Garbage pails not emptied at all it seemed outside of pails disgusting appearance. New fusions can be ordered for whole pool area!
from Hoboken, New Jersey
Submitted on 24-07-2016
If I had to review the Doral Arrowwood based on the rooms alone I would probably give it 3 stars, the rooms were very average, nothing luxurious and somewhat dated. We also booked a king room and when we checked in they gave me a room with 2 queen beds. For the price we paid for the room I really wanted a king bed, otherwise I would have shared with 2 other wedding guests and done the 2 queen beds from the beginning. There was also no free wifi which is usually pretty standard at hotels these da... Read more
from
Submitted on 24-07-2016
Booked a weekend at Doral to get out of the city. There are a lot of great things about this hotel: Gorgeous grounds, nice indoor/outdoor pool, friendly staff, good gym/health club with sauna and steam room, great Sunday lunch buffet. The one downside is that the hotel rooms are in need of an update.
from Wayne
Submitted on 26-07-2016
We stayed here two years and I had mixed feelings, but I returned with my husband for an overnight. the property in general is very nice. Our room this time much better than the last time, and was a more updated room. We arrived and enjoyed a very nice, delicious lunch over at Mulligans. Friendly service, good food. Then we headed to the pool. Here's what is making me not say I love it. It was so incredibly crowded and I don't like how there is no accountability of who is using the facilities. I... Read more
from Westchester, NY
Submitted on 27-07-2016
We stay 1 night every year in December (for a Christmas Formal) since 1990. Same great standards every year. They rennovate every year. High marks for the large room. Bathrooms are ok but the room is always immaculate. Restaurants are good. Pool is great. Long walk to rooms. Great hotel!
from
Submitted on 29-07-2016
We stayed at this property for the first time last week and we were not disappointed! The property was great, the people were great, the pool was AWESOME! Though we didn't participate, there were several activities throughout the days we were there. The food seemed a little overpriced. We ate the buffet once and it was $131. But it was still good food. It is a simple five minute drive to the North Metro Train station and takes you straight into Grand Central Terminal! We spent the majorit... Read more
from New York City, New York
Submitted on 01-08-2016
Enjoyed our stay. Room we were in was large, bed comfortable, AC considering the heat outside was very good. Furniture in room looked beat up but was serviceable. Hotel ideal for those who play golf ;I'm not a golfer. Was disappointed as no walking trails and of course was advised not to walk on greens. Of note Hotel was sold out on their website as well when called directly but Tripadvisor had rooms1
from Plainview, New York
Submitted on 03-08-2016
a nice place to relax ,play golf ,and take it easy.we enjoyed the relaxed atmosphere very much the food was just ok . i think it needs to be improved . the breakfasts were excellent but dinner was fair
from Dallas, Texas
Submitted on 03-08-2016
This hotel needs to be updated fast. Management needs to go into the rooms. They are humid. The view from the room overlooking another wing is dreadful and not worth the money. It was not a resort type experience.
from New York City, New York
Submitted on 05-08-2016
Great event space, staff was wonderful and accommodating. Rooms were clean and comfortable. Directions of where to go could have been better, but the staff was more than helpful getting me where I needed to get to.
from Milwaukee, Wisconsin
Submitted on 05-08-2016
Only the 2nd time in my 66 years that we have rejected a room. Ultimately, our only choice was a room with the bed pushed up against the wall, requiring one of us to climb over the other or a room with 2 beds that we couldn't share. Staff were very unpleasant about it.
from Tampa, Florida
Submitted on 05-08-2016
This is a very large property with many amenities. The hallways and rooms are very "tired". My room had a missing towel rack so the towels were sitting on the sink. The hooks were there but no one had bothered putting the rack up. The carpet was dirty and it appeared that it had not been vacuumed. When I went to the front desk they offered to change my room but I was only there for 2 nights and had already been there for one, it was too much trouble to change. I really expected more! The food th... Read more
from Ottignies-Louvain-la-Neuve, Belgium
Submitted on 06-08-2016
We really enjoyed our three night at Doral Arrowwood in June. It was a perfect place from where we visited Westchester county (where we used to live 4 years ago) and a few minus from Metro North to discover Manhattan. We enjoyed the swimming pool early morning (6.00 thanks to the jet lag) where we were the only guest at that time of the day. Also nice in the early evening. We also enjoyed being far from the traffic. The room was very clean and having anything we needed. Our only disappointment w... Read more
from Austin, Texas
Submitted on 07-08-2016
Unfortunately this hotel is not what we expected. Staff was not overly welcoming. Room was "not ready" at 4:45. Questions during our stay seem unimportant to staff. We moved to a Hyatt House for a wonderful experience. For the ratings on this hotel it needs improvement. Also hotel rooms were noisy and there was no seating for friends staying in hotel when they visited our room.
from New York City, New York
Submitted on 11-08-2016
This is a hotel which is older but has some great fundamentals in place. The hotel is the midst of renovating rooms; so inspect your room before accepting it. Ask in advance for one of the renovated floors. This is a destination where you can get a great price with lots of amenities. Nine hole golf course, indoor/outdoor pool, indoor basketball courts, workout area, and a lodge like feel in the common areas with lots of fireplaces and comfortable seating. It is a lovely bucolic setting that... Read more
from New York City, New York
Submitted on 12-08-2016
The room was not like the photos listed on this site. There was hair on the floor in the bathroom, (see photo) there was chipped paint on the walls (only one photo there was a lot of damage to the walls), there were cracks in bathroom tiles that were dirty (see photo), there is an airport nearby and the constant sound of small planes passing overhead all night, the walls are paper thin, so you hear the lobby, plus all of your neighbors walking by, and in their rooms above and beside you. I was w... Read more
from New Rochelle, New York
Submitted on 15-08-2016
Beautiful hotel and conference center! We went with family and friends and had a blast. Its an older hotel but rooms are large, staff is friendly and there are many places in the hotel to relax and unwind.
from New York City, New York
Submitted on 17-08-2016
If you need a place to hold your business meeting in the NY area, don't think twice. You found the perfect place. Arrowwood is the perfect place. Not far from N.Y. City, very close to Westchester Airport, with an amazing staff that will do anything to make your event super special. The food is the best. Accommodations are excellent and you could not ask for anything better. The price is right for a resort that holds everything you can offer your staff and directors.
from Charlotte, North Carolina
Submitted on 17-08-2016
Not at all. The staff was wonderful, the food crazy good, and the room, while on the older side, was more than adequate. I was part of a conference, and our 2 day meeting couldn't have been handled any better. The food laid out during our breaks was above and beyond, and our lunches were delicious.
from Washington DC, District of Columbia
Submitted on 17-08-2016
Great stay/Friendly staff/Good amenities/Clean. Sheets could have been slightly cleaner. They were old sheets that you could tell had been washed but stained old. The staff was very friendly, open and helpful. The area is gorgeous.
from New York City, New York
Submitted on 17-08-2016
As others have mentioned, this hotel is a bit dated but it sits on a lovely property so I would have been willing to overlook that. However, every employee I spoke with seemed unhappy to be there and often looked confused when I asked questions. No one looks up or says hello when you enter the hotel (which entails passing valet on the outside, bellhop on inside, and reception desk.) Additionally, there was loud construction the whole time I was there. Wifi was expensive and weak. And room serv... Read more
from Nutley, New Jersey
Submitted on 18-08-2016
The stay was relaxing.Very peaceful environment.The staff was very accommodating.The room was clean with no complaints in that regard.A major negative are the many "Hidden Costs" which were never explained up front such as paying for Valet Service everyday ($15),paying for Internet Service which I needed due to situations at my place of employment and also even having to pay for a refridgerator in your room at the cost of $25.I took for granted that these amenities would be part of the cost of ... Read more
from Hudson NH
Submitted on 02-09-2016
Our son goes to SUNY Purchase nearby and this couldn't be more convenient, affordable and home away from home. The staff from the concierge to housekeeping is friendly, helpful. We always feel part of a family w hen we go there making our separation from our son less painful. The discount for college families make this an affordable. We love it.
from new jersey
Submitted on 07-09-2016
We stayed here for a wedding. For the nightly cost, we expected more. Rooms were very outdated, and the lighting in the bathroom and vanity areas was terrible. Front desk staff was very good and helpful. There is a connected indoor and outdoor pool, which looked nice but we did not use. Had the buffet breakfast, which was adequate. Overall our stay was ok, nothing great.
from
Submitted on 07-09-2016
I had an event in the area and took the whole family for a getaway. I had a issue with my reservation as I was accidently checked in under a different name and the room I was given was a downgrade. The staff immediately corrected the issue, provided me 2 drink tickets and a $50 bill adjustment without skipping a beat. I appreciate how they handled the hiccup. The pool is fantastic (clean & heated), the restaurants/bar great, rooms clean & love the updated bathrooms. I personally loved the Pi... Read more
from Teaneck, New Jersey
Submitted on 07-09-2016
Horrible Stay... had Large Ants and bugs all over room and they wanted me to still stay in room after spraying (when i had tell them where the bugs are ) ...they tell me they will put me and my kids in another room ... not enough beds and they were going to move me back to a normal room .... never heard fromanyone about bugs, or room change ....waited until next and just checked out ealry and paid for stay i didn't even use ....
from Shelton, United States
Submitted on 08-09-2016
Little hot water, low water pressure, no blow dryer or refrig, wall sockets/plugs do not work well. i tried to shower at 6:30 and the water pressure was not good and there was no hot water. I went to dry my hair to find out I did not have a dryer in my room. Hotel is very dated
from Marlton, New Jersey
Submitted on 11-09-2016
The room was not that clean. Mold around the tub and sink, dusty carpet alongside the bed, etc. The hallways are in need of TLC. There was a tampon on the floor walking down the hallway towards the lobby that was there all morning. The valets were working very hard and were very courteous. However, the desk staff were lacking in professionalism and responsiveness. Several instances, I had to call the front desk multiple times in order to get someone to answer the phone. When I called down to hav... Read more
from CT
Submitted on 12-09-2016
The hotel was very big w lots to do. Nice outdoor & indoor pools. Golf course & grounds wer well kept. We could not take real advantage since we were with a wedding group & only stayed one night. Our room was a little tired, but our bath & shower were fairly new & nice.. We did do the breakfast buffet on Sun. morning & it was pretty good.
from Proctor, VT
Submitted on 14-09-2016
We have stayed her before so were expecting the same service and quality. That didn't happen. We had a late check in as we were coming from Yankee Stadium. The check in process was very slow. There were 3 people behind the desk, but only one obviously cranky woman was checking people in. I was behind 2 other people that were waiting to check in and found this woman to be very short and not very helpful. There really needs to be maps handed out to guest as to how to find your room is imposs... Read more
from
Submitted on 15-09-2016
The cost wasn't bad for the area, but whatever was saved on room will be paid for via everything else. Rooms are so far away from the reception area...mainly because there was a lot of renovation going on. This hotel is old, the carpets in the rooms are quite worn and the worst for me was.....THE WIFI ISN'T FREE. It costs $8.95 for 24hrs. Lastly, if your phone provider is T-mobile, you will pretty much have no phone service.
from New York City, New York
Submitted on 15-09-2016
Had everything my visitors could want. Great pool, incredible Sunday buffet, convenient to airport, service staff friendly and helpful. The bar has great hamburgers and everyday foods, nothing special though, but fun. Just needs some freshening up; it looks tired
from Richmond, Virginia
Submitted on 16-09-2016
Good Confrence Destination, there are plenty of rooms and they are well laid out. It also has a very good layout for breaks, better than most. The food for a conference was better than average as well. If you are staying at the facility as well, the rooms are adequate. They are clean and a good size, however they are a bit tired and really in need of some renovation and upgrading. They need pluming updated, better lighting, and more power outlets. That said, the most difficult need to meet for... Read more
from
Submitted on 16-09-2016
This place reminds me of the family owned type of "Resort" (and use that lightly) that you saw in Dirty Dancing, minus the lake. It is VERY outdated and rundown. I was here for a conference close by and it was an interesting experience and not in a good way. Upon check in to my room I tried to close the curtains as it was night and I didn't want everyone and their uncle checking in on me. There were 2 issues: 1. As soon as I tried closing the sheer curtains the wire runner they were on fell from... Read more
from Forest Hill, Maryland
Submitted on 18-09-2016
This was the noisiest "upscale" hotel I've ever stayed in. The fan on the air conditioner makes an annoying loud click every time before it turns on and then sounds like a leaf blower. The toilet flushing sounds like a jet engine. There was a sign asking guests not to get the bathroom steamy while showering because it would set off the very sensitive smoke detector. Can't even imagine how loud that would have been. Our room was next to an outside door that made a loud bang every time someon... Read more
from New York City, New York
Submitted on 19-09-2016
Just as background: we were at the time of our stay, a family of New Yorkers (man, woman, 9 year old boy, 6 year old girl) celebrating the girl's seventh birthday with a weekend "in the country". (Hey, she's six and can be tricked into thinking Westchester is a deep rural environment.) We didn't ask too much of the resort-- just to serve as a base for our excursions and a stage upon which to play out our fanatic love for these kids-- and it delivered beautifully. Patio restaurant had live mu... Read more
from Hoboken, New Jersey
Submitted on 19-09-2016
We stayed here for a wedding (the wedding was at a different location). This place is in major need for a renovation. The rooms were bland. The lay out of the hotel itself is very unusual. The shower had no hot water and the drain did not function well. We had a breakfast for the wedding party the day after the wedding and there were ants crawling all over the wall in the dining room. Also check-in is not until 5PM which is really late for a hotel. Especially a hotel that is in as bad sha... Read more
from Ann Arbor, Mi
Submitted on 20-09-2016
My wife and I had a fabulous stay at the Doral Arrowwood. The resort is beautiful, the staff friendly and the buffet breakfasts a delightful surprise. Ours was a family celebration but we also recommend the resort for family vacations, golf outings and business meetings.
from Brooklyn, New York
Submitted on 20-09-2016
My stay was amazing. This a great place to escape the city to relax and get away. The staff members were dependable and helpful. I always felt respected and important. I will be back and I will be sure to tell as many people as possible.
from Great Barrington
Submitted on 20-09-2016
wold not have stayed there during there renovation. No one informed me of that detail. Room was terribly located at the far far end of hotel. VERY tiny bathroom. The staff was not at desk until someone called them when I checked in.
from
Submitted on 22-09-2016
This is a business conference center hotel, not a luxury resort. The rooms and hallways show lots of wear and tear. We had to call housekeeping three times to get basics that were not in the room when we arrived: toilet paper, shampoo, extra towels and a functioning hair dryer. The pool design is fine but the water was murky. My hair smelled so bad even after rinsing it that I had to wash it again the next morning, after requesting shampoo.
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