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Hampton Inn & Suites Rockville Centre

New York - All Airports, NY, US (NYC)

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Based on 449 reviews
The Hampton Inn and Suites of Rockville Centre is conveniently located in the center of Long Island's most popular attractions.
Room & Rates

1 KING BED NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1KNG STUDIO SOFABED NOSMOK

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, LAPDESK-CURVED SHWR ROD-WET BAR-WATERPIK SHWR
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1 KING BED STUDY NONSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1 KNG ACCESSIBLE TUB NS

MICROWV/FRIDGE/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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1 KNG ACC ROLLIN SHWR NS

MICROWV/FRIDGE/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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2 QNS HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HI SPEED/FREE HOT BFST
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2 QNS ACC TUB SUITE NOSMOK

MICROWV/FRIDGE/WET BAR/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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2QNS STUDIO SOFABED NOSMOK

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, LAPDESK-CURVED SHWR ROD-WET BAR-WATERPIK SHWR
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2 QUEEN BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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Hampton Inn & Suites Rockville Centre
125 Merrick Road, Rockville Centre, NY US 11570

the perfect island getaway...welcome to the Hampton Inn & Suites Rockville Centre.Those who have ridden aboard the Long Island Rail Road know Rockville Centre, if only by name. Next time, step off the train and come explore our beautiful Hampton Inn & Suites hotel in Rockville Centre. We're right in the middle of Long Island's many businesses and attractions. Nearby, you'll find beaches, shopping, world-class golf, tennis, shopping and fine dining.It's all here near our hotel in Rockville Centre. So the next time you find yourself on Long Island, join us here at our hotel. In Rockville Centre, you'll find us to be the perfect island getaway.services & amenitiesHere at the Hampton Inn & Suites Rockville Centre, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 449 reviews
from westminster
Submitted on 09-05-2016
The staff, the room and the cleanliness of the hotel all deserve top marks. As a Diamond member my husband and I were upgraded, however our room was right next to the railroad tracks and if I didn't have ear plugs I would have never gotten any sleep. When asked at checkout how we enjoyed our stay, I mentioned our disappointment with the noise and was given some Hilton Points for the inconvenience. Be sure to ask for a room away from the tracks since the trains run quite frequently.
from Chelmsford, United Kingdom
Submitted on 15-05-2016
Good rooms, excellent breakfast, good people on reception. Easy walk to the Long Island Railroad with trains to central New York every half hour, more in rush hour. the hotel is also next to a King Kullen supermarket, which is handy for buying snacks and drinks for picnics. Rockville Centre has good restaurants at good prices so is a good alternative to central New York and more restful even if you do miss some of the centre city buzz..
from Naples, United States
Submitted on 19-05-2016
This is a clean hotel, conveniently located in Nassau County Long Island. Stay away from the free buffet the free food isn't worth a trip to the emergency room. The staff was friendly and the rooms were well appointed
from Bellwood, Pennsylvania
Submitted on 21-05-2016
my friends and i came to stay here for about 3 nights everything was great, the room the evening front desk was super helpful with directions to and from the train station and how to go about getting to our festival we were attending. the only problem was breakfast; the 3 mornings we had breakfast it was crowded and the food had ran out by at least 9:20 to 9:40 every morning working in a hilton brand i know that's not acceptable my friend asked the girl if she was bringing out more food and she ... Read more
from Raleigh, United States
Submitted on 25-05-2016
While the Hampton Inn is a nice place to stay and convenient it is the staff at this particular Hotel that make it so good. The Manager and the primary front desk person go far above and beyond to make your experience a positive one. We stay here regularly and would not hesitate even when other less expensive options are available
from Tampa, Florida
Submitted on 02-06-2016
Another great stay at this wonderful hotel. The staff at this Hampton is absolutely the best I have ever ever encountered. Ray and Pia cannot do enough to make you stay more enjoyable. This staff could be the model of how to manage a front desk. Rooms are always clean and they always do their best to have them ready quickly if I arrive early. The breakfast is always good and plentiful. Lobby and breakfast area kept spotless. Kudos to Cristina for running a great place.
from New York City, New York
Submitted on 02-06-2016
I had a Nice time I'll come again, the rooms are beautiful and cozy. I was pleased that the bathroom had all sorts of things that I would need such as mouth wash and makeup remover, very nice and convenient thank you
from Lecanto
Submitted on 04-06-2016
This hotel was just lovely. We thought it was a new hotel when we walked in and saw our room, so we were surprised to learn that it is 11 years old. Staff were helpful, courteous and professional. Will definitely stay there again.
from Cedar Grove
Submitted on 04-06-2016
Was disappointed with our stay. Upon learning that we are on the first floor, in checking our room, we asked if we can be moved to a higher floor. The employee at the front desk was not willing to move us. I mentioned that I had requested a quiet room away from the elevator. I needed to make sure I had a good night sleep that night in preparation for a medical test early the next day. He said there's only 2 rooms to choose from: 1 by the elevator and 1 wherre we would hear the train passin... Read more
from New York City, New York
Submitted on 06-06-2016
Overall a pleasant stay with friendly staff. Nothing particularly great or bad about the stay. Classic Hampton Breakfast However, the hotel is not up to brand standards. Layout is different from other Hamptons and features a very odd empty water fountain in the middle of the breakfast area. Some of the hallway lights were flickering and the hotel is on the darker side. The rooms were ancient, and for the rate, really below expectation. I get it that the hotel still sells out, but please invest ... Read more
from
Submitted on 07-06-2016
Staff are all very friendly at this hotel. They have fresh NY bagels at the breakfast with a delicious complimentary breakfast! Great location in relation to the Long Island Rail Road to allow easy access in and out of the city. The transit station is even walkable from the hotel!
from
Submitted on 09-06-2016
The hotel decor kind of reminded me of an old folks home...wallpaper and brocade curtains. The breakfast was lots of carbs. When asked for assistance the evening manager was not nice. This hotel is near railroad.
from Newark DE, United States
Submitted on 15-06-2016
Typical Hampton Inn in a good sense. Friendly, clean, adequate lodgings. In an excellent location of one of the best towns in Long Island for restaurants and bars. Only quirk is there's only one way onto the premises and finding it can be tricky. Close to LIRR station, which is handy way into Manhattan, but train runs right by the hotel. Fairly quiet as they pass, however, so not a factor.
from
Submitted on 21-06-2016
Room was clean, service friendly and accommodating. We were only here overnight and as most Hampton Inns we have stayed this was as expected. The entrance to the hotel was a little tricky and you have to pay attention to signage.
from Collegeville, Pennsylvania
Submitted on 22-06-2016
Musty & my room had a busted AC. Overall the hotel had promise, a small but open lobby with nice appointment. However on night 2 my AC stopped working. Since it was 2am on my last night I preserved, the desk staff at check out was only like warm to my inconvenience.
from Fontana, United States
Submitted on 23-06-2016
I've stayed at many Hampton Inn's in my travels and this one is by far my favorite. The location is great, walking distance to many great restaurants and bars and a staff willing to help you figure it all out. The rooms are very clean and modern. A great place! Only slight downside is entering and exiting the property...but very minor.
from Houston, United States
Submitted on 27-06-2016
Ed, Christopher and Elizabeth were most helpful in providing directions into the city, nearby dining recommendations, and nearby beach directions. The entire staff was nice and helpful, and these three individuals stand out. Great Job Ed, Christopher, and Elizabeth. Hope to see you again soon. Room #209 06/13-06/24
from
Submitted on 30-06-2016
It is a very nice hotel at this price point but it can be a bit tricky to find! The staff was very kind and accommodating. The room was clean and comfortable. It was in walking distance to several restaurants and the Long Island Railroad.
from Cocoa Beach, United States
Submitted on 03-07-2016
Hotel was clean, quiet and staff was friendly from the moment you entered the front door. The continental breakfast was abundant and the food was hot and plentiful each morning. The tables were cleaned as soon as they became available. The wi-fi internet was free. The lobby and main floor sitting area was pleasant. Being a hotel with a center-located atrium, sound could travel easily to guest rooms, but all was quiet. They do have a sign posted asking all guests to respect each others quiet. ... Read more
from Boca Raton, United States
Submitted on 04-07-2016
We were very pleasantly surprised. The staff were very pleasant and went out of their way to treat us courteously and tried in every way to please. The a/c is our main concern when we stay in hotels. We very rarely get a/c which we consider perfect. Many times they are too cold or too warm or uneven. Most blow on the bed and make the room feel damp or have a musty smell. This was perfect in all the ways that we like.
from Raymond, New Hampshire
Submitted on 04-07-2016
Everything was perfect only thing missing was a pool or hot tub. Plenty of parking helpful staff breakfast was a must! Quiet nights clean everything great service. Again just missing a pool and hot tub for the $250.00 per night price
from Boston, United States
Submitted on 06-07-2016
Have stayed here several times, and each time was consistently great! Rooms are quiet (despite the fact it backs up on the elevated Long Island Railroad - you barely hear it!) and always clean and very comfortable. Hotel staff bends over backwards to be helpful and friendly. Breakfast buffet is unusually good for a hotel - there are mini-omelets alongside the scrambled eggs, hot oatmeal, fresh fruit, huge bagels and waffles available (but skip the pastries, not that great). Coffee, tea and h... Read more
from Buffalo, New York
Submitted on 07-07-2016
Great location. Walking distance to stores and restaurants. A little tricky finding the driveway, but the directions on the website are good. The breakfast hours are convenient. We had a suite with 2 queen beds, sofa bed, armchair, mini fridge, microwave, counter with sink, and a nice size table. Very nice size room. Internet was good. The train ran next to the building but was barely noticeable. Just a 25 minute drive down Sunrise Hwy to JFK. Very convenient.
from Austin, Texas
Submitted on 08-07-2016
My fiancé and I decided to stay here last minute. We were supposed to stay with the rest of the family at the Marina Inn and Suites. (Which is a dump, except for the really nice rooms with a bay view. But you have a club right near it that goes until 2am........) I love the Hamptons and was hoping and wishing to find one nearby; Sure enough, I found this place!! It was 13min away from where we needed to be for my fiancé's mothers wedding ceremony. Rooms are beautiful and well kept. Beautiful l... Read more
from Waitsfield, United States
Submitted on 09-07-2016
I traveled from Vermont to attend my Niece's Wedding. The check in was quick, the room was perfect and the bed so comfortable. I would recommend this establishment to everyone and anyone whether it is business or pleasure.
from
Submitted on 11-07-2016
Excellent hotel and accommodations?.clean, professional staff, and close enough to walk to great restaurants. Safe area. Be aware that FABREZE is used in some of the guest rooms which may be offensive to those who have allergies. Great breakfast.
from Chicago
Submitted on 16-07-2016
Overall uncleanliness and multiple issues with the room. The bathtub drain did not drain so I had to shower standing in 4 inches of water, the AC did not work properly, the carpet was sticky and found a few hairs on the desk.
from
Submitted on 19-07-2016
I only stayed one night but I had no complaints about this hotel. The room was extremely spacious and comfortable. The bathroom was huge. The bed was comfortable and everything was very clean. After a long day of driving, I was able to choose from a large selection of food delivery options. The included breakfast was very nice and there's something for everyone. The staff was very cheerful and eager to please. I would definitely stay here again if I'm in the area.
from Atlanta, GA
Submitted on 21-07-2016
This is a south shore/Nassau County, Long Island hotel which by definition means ??overpriced?? for what??s delivered. (There really aren??t enough hotels in this area of Long Island.) It??s often completely sold out and always priced at the top of the range for a hotel of this caliber. This Hampton Inn backs up to the train tracks (so if you get a room overlooking the raised train tracks like we did on this last stay, you??ll hear the LIRR passing.) It??s kind of a tired property ??... Read more
from Lockport, United States
Submitted on 22-07-2016
Hampton in Rockville Center was excellent for my Business travel. This hotel is well put together, clean and organized. Staff is overtly friendly and courteous. The guest room was well clean and bedding was "buttoned down tight"
from
Submitted on 28-07-2016
Great service, great location, great staff. We had a family reunion in the area and this hotel was the best value for our family and met our needs. Thank you again Hampton Inn for making us welcome. We will return .
from Norfolk, Massachusetts
Submitted on 28-07-2016
I have reviewed this hotel many times and as many times as & my family have stayed at Hampton Inn in Rockville Centre, NY we have been extremely pleased. From cleanliness, to security to service to room size, there is no better hotel in Nassau County !!!! It is our "go-to" hotel when visiting Long Island, NY
from Tulsa, Oklahoma
Submitted on 29-07-2016
My personal information were share with someone without myconsent Internet service needs improvement, front desk , especially sales manager leaked my info to someone without my Consent, and rooms has some sort of bugs or something we all got sick and hives on our arms and legs
from Baltimore, MD
Submitted on 29-07-2016
This is similar to all Hampton Inns, but it's in a somewhat challenging location, access-wise. Upon leaving, you must merge onto the Sunrise Highway and get left fast for a quick U-turn. Also, it is literally right next to the Long Island RR track. Avoid rooms 10 thru 17 on all floors. On a positive note, the service was quite good, just like most Hampton Inns.
from Atlanta
Submitted on 31-07-2016
The rooms were extremely comfortable. The staff was helpful and accommodating. Great choices at breakfast to meet everyone's needs. Staff was willing to provide additional items if they were not readily available.
from Saratoga Springs, United States
Submitted on 31-07-2016
This hotel is near the Long Island Rail Road making it an easy choice. Clean rooms and area around hotel has several eating choices, a grocery store next store, all which make this a a great choice if your staying in Rockville Center.
from Canadensis, PA, United States
Submitted on 17-08-2016
Warm, welcoming, wonderful! A credit to the brand! We had a lovely stay...sadly it was too short! The staff was outstanding, the room was immaculate, the breakfast was more than good! The location served our purpose better than we thought! The all over experience was one we will repeat in the future!!!
from Richmond, Virginia
Submitted on 22-08-2016
Very clean hotel Room was very nice. Comfortable bed. Close to LIRR. ED at front desk was ...awesome. Most horrible Internet connectivity ever! It's only 4 floors. HBO reception horrible. Was attending a funeral.
from Billerica MA, United States
Submitted on 23-08-2016
Location of hotel was great , Staff Great. Would stay here any time I visit Very covenant to areas I wanted to visit. Very comfortable rooms and beds and very clean. I always stay in the Hampton Inns when I an traveling.
from Pound, Wisconsin
Submitted on 24-08-2016
The most important aspect of a hotel room for me is the bed and pillows. Both were extremely comfortable. The room was quiet, and close to the front entrance. We didn't ask for a handicap room, but were given one which had a walk in shower instead of a tub. The tiled walk in shower was large with a rain shower head and a lower, removable massaging shower head as well. How relaxing to have a rain shower on my head and a massaging flow on my back at the same time. Heavenly on sore muscles a... Read more
from
Submitted on 03-09-2016
Ed and Ray great you at the front desk and are always polite and make you feel welcome. I've stayed a few times and they always remember me. The cleaning staff is really good and breakfast is always good.
from mission, tx
Submitted on 06-09-2016
Best hotel E.V.E.R. GREAT breakfast....clean rooms...very large. Beds are super comfy. The staff went above and beyond to accommodate us. Check in went smooth and flawless. If you are a light sleeper, ask for a room away from the train tracks. I would highly recommend this place.
from Strongsville, Ohio
Submitted on 11-09-2016
Overall across multiple areas, I give this hotel an 'A' rating. The hotel was very clean even though they had construction underway. The staff was very friendly, helpful, and knowledgeable. The location was in great proximity to the train station, which simplified our commutes. If back in the area, we'll definitely use this hotel again.
from Gilford, United States
Submitted on 12-09-2016
Stayed here for business and a show at Jones Beach. Hotel was great, and we liked the surrounding area for walk-to dining. Breakfast was one of the best I've had as far as a continental style. The staff were very friendly and helpful with area dining options.
from Calabasas, California
Submitted on 16-09-2016
Despite the staff who are lovely and accommodating, the hotel itself is disappointing. Situated next to the freeway and train (think noisy and shaking walls) this expensive hotel ($200 avg. cost) seems more like a motel than a hotel. Rooms are average size and beds are decently comfortable. I do enjoy the travel size soaps, shampoos etc and especially appreciate the makeup remover wipes.
from Davidson, North Carolina
Submitted on 19-09-2016
Great accommodations, pleasant staff, location perfect for my stay! Would stay again in a heartbeat! Made this leg of our family trip very worthwhile. There is no more to say...sometimes the number of words to express greatness are simple and few!
from
Submitted on 20-09-2016
Here a few weeks ago., was very clean and had friendly staff. Loved the architecture of the breakfast area. Had a room next to train tracks though, was not away about the train being so close to hotel.
from Tampa, United States
Submitted on 21-09-2016
I have generally not had good experiences at hotels in the Nassau County area of Long Island. I was pleasantly surprised with how wonderful the experience was at this hotel. Friendly and attentive staff. Very clean & neat hotel. All around a great experience. I would stay at this hotel and other Hampton Inn Suites again.
from Medford, Massachusetts
Submitted on 26-09-2016
I was satisfied with my recent hotel visit. The hotel is very clean and offers a hot breakfast daily. It was conveniently located to our destination. I recommend this hotel for anyone that's looking for a reasonably priced room.
from Queens, New York
Submitted on 26-09-2016
The out of town guests were all going to stay at this hotel so we decided to stay too. We had a good time together as we were almost all on the same floor. The buffet breakfast turned into a big party. Glad we stayed.
from Scottsdale, Arizona
Submitted on 30-09-2016
Our three day stay at this Hampton Inn was actually quite enjoyable. It seems to be a bit of an upgrade from the typical Hampton Inn found along the interstates. The centerpiece of the hotel is an attractive atrium. The atrium also is where the complimentary breakfast is served. There was a short delay when we arrived at the hotel a bit early for check-in, but the staff worked with housekeeping to get our room ready without sacrificing the usual preparations or cleanliness. Throughout our... Read more
from Wilmington, North Carolina
Submitted on 30-09-2016
Great location. Many quality restaurants close by. Was easy to get to NYC. Friendly staff. Rooms are clean and spacious for a NY hotel. Breakfast was good. Price is average for Long Island. Would highly recommend for anyone visiting Long Island but making trips into New York City.
from Tampa, Florida
Submitted on 05-10-2016
Another great stay at favorite Hampton. The staff is the very best, you always feel welcome. On of the best managed Hilton properties. Rooms are always clean and always ready. I can't wait to see the new rooms in the new addition. Even during construction, we would not think of staying anywhere else. Never was disturbed.
from Pittsfield, New Hampshire
Submitted on 16-10-2016
We had not made reservations arrived about 7PM. Check in was a breeze. Quick & easy. We were very tired. All staff we encountered were helpful & courteous. Room was immaculate. No dust even on sconces in bathroom. Comfortable beds. Good breakfast buffet and wonderful atmosphere. Loved the fountain!
from Trumbull
Submitted on 18-10-2016
My family gathered to celebrate a milestone birthday in nearby Island Park. Hampton Inn did not disappoint - clean, comfortable great service - everything we have come to expect from this hotel chain. Would definitely recommend it! The only downside was the price - a little higher than we are used to. Otherwise, perfect!!
from Baltimore, United States
Submitted on 24-10-2016
Nothing bad to say about the Hampton Inn & Suite in Rockville Centre. I'm not used to spending $253 per night for a room. Sticker shock was the only negative. But, if money is no problem...I'd stay there again....and again....and again.
from Boston, United States
Submitted on 24-10-2016
Stayed here for a business trip. Enjoyed the complimentary wi-fi to enable me to get some work done, and the complimentary breakfast with several choices to start your day off. Room very clean, bed very comfortable.
from Union, New Jersey
Submitted on 25-10-2016
Great hotel, great service,clean and friendly, i stay there for every business Trip in NY . I highly recommend it. Its centrally licated within walking distance of restaurants and shops very safe area.
from Newark, Delaware
Submitted on 01-11-2016
The service at the arrival was very nice and helpful. The room and bathroom was very clean. We got fresh towels for the second day, and shampoo and soap was refilled. Breakfast was great variety. Definitely coming back.
from Weddington, United States
Submitted on 01-11-2016
Our stays at this hotel have always been amazing. When ever we are on Long Island we stay here. The staff goes out of their way to accommodate their guest. The location is great. close to shopping, dinning and the airport. Parking is free and the breakfast is great. However what is most important to us, is how clean and quiet the rooms are.
from Akron, Ohio
Submitted on 05-11-2016
We were on Long Island to visit a sick friend. Our two night stay was very nice. The hotel was safe, quiet and clean. The only advice would be to request a room on the side opposite the Long Island Railroad. The tracks are adjacent to the hotel but then noise was not a major factor for us. If you have a low tolerance to outside noise, request a room on the other side of the hotel. Otherwise, this hotel is recommended. The staff was very nice and the free breakfast was quite good. Be advis... Read more
from Rockport, Massachusetts
Submitted on 07-11-2016
We stayed at this shining star of a Hampton Inn . We had a 2 bedroom handicap accessible suite and we were surprised at how large the room was. Everyone who worked at this hotel was fantastic- especially Ray who went out of his way to answer our questions and take care of us. The breakfast was also very good with plenty of choices. We just had a great time considering the reason we had to go to Rockville Centre in the first place!
from Buffalo, New York
Submitted on 07-11-2016
We stayed here for a wedding. We arrived early and in the morning and we could not check which was not unexpected given the early hour. The hotel staff were able to accommodate us a while later and upgraded us to a suite. This is a very clean and quiet hotel. Very nice and accommodating staff.
from Poughkeepsie, New York
Submitted on 07-11-2016
I've stayed in Hamptons all over the east coast. They are a bit more expensive then other hotel chains.If you want a place that is sure to have a comfortable bed,CLEAN ROOMS,friendly staff and quick breakfast.Stay at ANY Hampton Inn.They are consistent wherever you go.Clean rooms/bathrooms are worth the extra few dollars!!!
from Los Angeles, United States
Submitted on 08-11-2016
Ok, so this hotel is a bit aways from all the NYC hype, but it was worth it to us! The hotel is quite, clean and the breakfast was awesome. The staff was polite and I was surprised that front desk clerk called and asked us if it was ok for our food delivery guy to come up and deliver our food. The cookies on arrival was a plus! I appreciate the free toiletries they offered, unlike other hotel who charge you crazy prices for a toothbrush. I loved the stay and will be coming back! Ok so I don't h... Read more
from florida
Submitted on 09-11-2016
This hotel was very clean & the staff was very friendly. We arrivrd before check in time & they made sure to find us a room as doon as they could before 3pm.We have stayed at many places & they definetly meet our expectations.I would recommend this hotel for sure
from Wilkes Barre, United Kingdom
Submitted on 11-11-2016
The hotel is a beautiful property with an expansion coming up! There wasn't one moment where you heard any noise from the construction or dealt with any obstructions. The train rolls by the hotel, but the hotel even supplies ear plugs so you are more comfortable if the train sound bothers you (which for me, it did not). I would like to mostly mention how hospitable, attentive, accommodating, and welcoming the staff was! Elizabeth was amazing and I got to know her the best over the course of ... Read more
from Hoboken, United States
Submitted on 21-11-2016
Sound travels through the walls like nothing. At 8am they were drilling and hammering on a Saturday. You can hear everyone in the lobby from your room as well. There was no hotel bar. The batteries to the room locks died and it took way too long for someone to figure out why I couldn't get into my room.
from
Submitted on 22-11-2016
We were woken up at 8 am Saturday morning by the pounding and drilling of construction. Staff had never provided a warning that construction would start so early and serve as our alarm clock after a late night. Staff apologized but did not do anything above and beyond that (including asking the construction to stop until a reasonable hour).
from Austin, United States
Submitted on 22-11-2016
This hotel is terrible. I am a business traveler who spends 150+ nights a year staying in hotels, and I have never had such a bad experience. The hotel is situated next to an extremely loud and busy train track causing so much disruptions. To make it worse, upon check-in the hotel requires you to fill out a noise policy where they can kick you out if you make noise during certain house. Little did we know the hotel would have construction workers jack hammering inside the hotel beginning at 7:30... Read more
from Charlotte, North Carolina
Submitted on 22-11-2016
We stayed at this Hampton Inn - Rockville Center (Long Island, NY) on 11/18-11/20 as part of a wedding party that rented 50+ rooms in the hotel. We were woken unexpectedly and without warning at 7AM with the sounds of constant construction, demolition, and jack hammering that was so loud and jarring that it literally shook my bed, rattled our furniture, and pushed my personal belongings off of the table in our room. It was so bad, that it gave both my girlfriend and I migraine headaches. In ad... Read more
from Albany NY, United States
Submitted on 22-11-2016
Overall very good. No one in group I was with had any problems or concerns. Enjoyed breakfast together and felt all staff were friendly and courteous. The room was clean and. Was a bit noisy due to some construction and and train but in that location things like that can be expected.
from Annapolis, Maryland
Submitted on 26-11-2016
Entrance from highway is not well marked. We missed it the first time. Hotel construction makes it a very noisy environment. The parking lot filled up quickly and alternatives are limited. At least the trains weren't running as often on the weekend so that noise wasn't as frequent.
from Clifton Park, New York
Submitted on 04-12-2016
The hotel is clean and well located for walking to dinner. It is right on a main road and a train track but the noise inside was minimal. The staff was very helpful. It did lack a gathering space for our large group which was a bit of a downer but otherwise was a great place to stay!
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