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The Westin New York at Times Square

New York - All Airports, NY, US (NYC)

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Based on 1037 reviews
Classic style and luxurious accommodations in the heart of New York`s Times Square.
Room & Rates
Deluxe - Double - The Westin New York at Times Square - 1

Deluxe - Double

The Deluxe Double guest room at Westin New York is an inviting retreat for your overnight stay. Starting from the 30th floor, Deluxe guest rooms afford dramatic views of the New York City skyline. Two Double-sized Heavenly Beds await you, each with seven blissful layers of deluxe bedding. Sink deep into their pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Deluxe Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe Double room, you will also enjoy complimentary bottled water and free Health Club access!

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Traditional - Double - The Westin New York at Times Square - 2

Traditional - Double

The Traditional Double guest room at Westin New York is an inviting retreat for your overnight stay. Two Double-sized Heavenly Beds await you, each with seven blissful layers of deluxe bedding. Sink deep into their pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Traditional Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome Alarm Clock Radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-Line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Traditional rooms. These rooms also feature nightly turndown service, maid service and wake-up service.

Hide room details
Deluxe - King - The Westin New York at Times Square - 3

Deluxe - King

The Deluxe King guest room at Westin New York is an inviting retreat for your overnight stay. Starting from the 30th floor, Deluxe guest rooms afford dramatic views of the New York City skyline. Your King size Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Deluxe Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe King room, you will also enjoy complimentary bottled water and free Health Club access!

Hide room details
Traditional - King - The Westin New York at Times Square - 4

Traditional - King

The Traditional King guest room at Westin New York is an inviting retreat for your overnight stay. Your King-sized Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Traditional Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome Alarm Clock Radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-Line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Traditional rooms. These rooms also feature nightly turndown service, maid service and wake-up service.

Hide room details
Deluxe Corner - King - The Westin New York at Times Square - 5

Deluxe Corner - King

The Deluxe Corner King guest room at Westin New York is an inviting retreat for your overnight stay. Deluxe guest rooms afford dramatic views of the New York City skyline. Your King size Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Deluxe Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe King room, you will also enjoy complimentary bottled water and free Health Club access!

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Grand Deluxe - King - The Westin New York at Times Square - 6

Grand Deluxe - King

The Grand Deluxe King guest room at Westin New York is an inviting retreat for your overnight stay with extra features to ensure the perfect stay. Starting from the 30th floor, Deluxe guest rooms afford dramatic views of the New York City skyline. Your King size Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Deluxe Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe King room, you will also enjoy complimentary bottled water and free Health Club access!

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Grand Deluxe - Double - The Westin New York at Times Square - 7

Grand Deluxe - Double

The Grand Deluxe Double guest room at Westin New York is an inviting retreat with the perfect features for your overnight stay. Starting from the 30th floor, Deluxe guest rooms afford dramatic views of the New York City skyline. Two Double-sized Heavenly Beds await you, each with seven blissful layers of deluxe bedding. Sink deep into their pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Deluxe Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe Double room, you will also enjoy complimentary bottled water and free Health Club access!

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Grand Deluxe Corner - King - The Westin New York at Times Square - 8

Grand Deluxe Corner - King

The Grand Deluxe Corner King guest room at Westin New York is an inviting retreat for your overnight stay. Deluxe guest rooms afford dramatic views of the New York City skyline. Your King size Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Deluxe Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe King room, you will also enjoy complimentary bottled water and free Health Club access!

Hide room details
Traditional - Corner King - The Westin New York at Times Square - 9

Traditional - Corner King

The Traditional Corner King guest room at Westin New York is an inviting retreat for your overnight stay. Your King-sized Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Westin Traditional Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome Alarm Clock Radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-Line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Traditional rooms. These rooms also feature nightly turndown service, maid service and wake-up service.

Hide room details
Corner Suite - One Bedroom - The Westin New York at Times Square - 10

Corner Suite - One Bedroom

The Corner One Bedroom Suite room at Westin New York is an inviting retreat for your overnight stay with extra features to ensure the perfect stay. Afford dramatic views of the New York City skyline with this suite. Your Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Corner One Bedroom Suite Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe King room, you will also enjoy complimentary bottled water and free Health Club access!

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Junior Suite - The Westin New York at Times Square - 11

Junior Suite

The Junior Suite room at Westin New York is an inviting retreat for your overnight stay with extra features to ensure the perfect stay. Afford dramatic views of the New York City skyline with this suite. Your Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Junior Suite Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Deluxe Bath Amenities

Wrap yourself up in a luxurious custom-designed terry bathrobe. High-speed and wireless Internet access is available in Deluxe rooms. These rooms also feature nightly turndown service, maid service and wake-up service. As a guest in the Deluxe King room, you will also enjoy complimentary bottled water and free Health Club access!

Hide room details
Premium - Double - The Westin New York at Times Square - 12

Premium - Double

The Premium Double guest room at Westin New York is an inviting retreat for your overnight stay. Deluxe guest rooms afford dramatic views of the New York City skyline. Your Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Premium Double Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Premium Bath Amenities
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Premium - King - The Westin New York at Times Square - 13

Premium - King

The Premium King guest room at Westin New York is an inviting retreat for your overnight stay. Deluxe guest rooms afford dramatic views of the New York City skyline. Your Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Premium King Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Premium Bath Amenities
Hide room details
Premium Corner - King - The Westin New York at Times Square - 14

Premium Corner - King

The Premium Corner King guest room at Westin New York is an inviting retreat for your overnight stay. Deluxe guest rooms afford dramatic views of the New York City skyline. Your Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Premium Corner King Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Premium Bath Amenities
Hide room details
Premium Deluxe - Suite - The Westin New York at Times Square - 15

Premium Deluxe - Suite

The Premium Deluxe Suite guest room at Westin New York is an inviting retreat for your overnight stay. Deluxe guest rooms afford dramatic views of the New York City skyline. Your Heavenly Bed awaits you, with seven blissful layers of deluxe bedding. Sink deep into the pillow-topped luxury, enhanced with soft 250-thread count sheets, five unimaginably comfortable pillows, and a warm down blanket in a pure white duvet. While you may be tempted to linger in its plushness when morning arrives, the Heavenly Bath with customizable shower experience will make rising worth while.


The Premium Deluxe Suite Room Features:

  • 32`` LCD HD TV with Cable Channels
  • iHome alarm clock radio with iPod Dock
  • Complimentary Newspaper
  • In-room Movies
  • Cordless Dual-line Telephone with Voicemail
  • Data Port
  • In-room Safe
  • Individual Climate Control
  • Executive Working Desk
  • Stocked Mini-Bar
  • Westin WakeCup Coffee Brewer
  • Iron and Ironing Board
  • Hair Dryer
  • Premium Bath Amenities
Hide room details
The Westin New York at Times Square
270 West 43rd Street, New York, NY US 10036

Location

Located at 43rd Street and 8th Avenue, in the heart of the Broadway district, with forty theaters within walking distance. The hotel is convenient to New York`s fashion, financial and commercial districts. Guests enjoy easy access to the city`s subway system, and the hotel is only steps from Penn Station and Grand Central Station. In the center of Times Square, with New York City all around you, you will experience a whole new level of luxury and serenity.

Why Stay Here

  • Business Center on the Lobby Level
  • Concierge Desk
  • Theatre Ticket Desk
  • Banquet Facilities with Banquet and Catering Services
  • Valet Parking
  • 34,000 Square Feet of Meeting Space

Accommodation Details

  • Heavenly Bed
  • Private Heavenly Bath
  • 32`Flat Screen HD TV
  • iHome Clock Radio with iPod Dock
  • Dual-Line Telephones, Including One Cordless, Voicemail and Data Ports
  • High-Speed and Wireless Internet Access

Restaurants, Lounges & Bars

The hotel features an in-house restaurant, Shula`s Steak House, one of the finest steak houses in America. Shula`s makes every meal a memorable experience. This world-famous restaurant serves Premium Black Angus Beef, fresh seafood and live Maine lobster, among many healthy and savory dishes. What sets it apart even more is the intuitive professional service you will enjoy. The No Name Bar in Shula`s is as a spot to relax daily. The hotel is also home to Bar 10, a chic lounge where guests can kick back and unwind at the end of the day. The hip, welcoming ambiance beckons you to decompress with cocktails, conversation, and light fare.

Entertainment & Activities

Also at Westin New York, guests will enjoy a state-of-the-art WestinWORKOUT Gym as well as spa and massage services. What`s more, the gym offers exhilarating views of the Hudson River and Nintendo Wii games like Wii Fit and Wii Sports. All provide perfect ways to re-energize, relax and achieve renewal. Enjoy spa treatments such as Deep Tissue, Shiatsu, Swedish, Reflexology and Sports Massages. Feel like new inside and out with an exfoliating and nourishing body treatment, a manicure and pedicure, and botanical and clinical facials for men and women. The gym is located on the 23rd floor and features state-of-the-art cardiovascular and strength training equipment with personal audio/TV monitors.

AMENITIES:
  • 24-Hour Front Desk
  • Airline Desk
  • Attraction Tickets Available
  • Ballroom
  • Banquet Facilities
  • Business Center (+)
  • Business Services
  • City View
  • Coffee Shop
  • Complimentary Bathrobe and Slippers
  • Complimentary Coffee
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Executive Floor
  • Fine Dining
  • Fitness Facility
  • Gift Shop on Property
  • Guest Activity Desk
  • Handicap Services
  • High Speed Internet Access (+)
  • High Speed Wireless (+)
  • Lounge/Bar
  • Meeting rooms
  • Non-Smoking Property
  • Parking (nearby) (+)
  • Restaurant
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Security Guard
  • Shopping (nearby)
  • Spa Services (+)
  • Theater (nearby) (+)
  • Valet Parking (+)
  • Wake-Up Service
  • Wedding Services (+)
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1037 reviews
from LA
Submitted on 22-05-2016
If you're a tourist visiting NYC, this location is terrific. Close to theaters, restaurants, view of Empire State Building and close to subways to go to Soho or uptown to the museums! Really nice breakfast buffet every day.
from Wilmington, Delaware, United States
Submitted on 22-05-2016
(My stay was actually in May 2015). I'm not sure how to express just how impressed I was with this hotel. Not only was it immaculately clean and modern, but it was right in the heart of Times Square. There are many sights and attractions that are a quick walk from the hotel. The price for the stay was very reasonable and I would definitely stay again.
from Nashville, TN
Submitted on 23-05-2016
When you think of the best that the Westin and New York City can give you... you're setting the bar pretty high. But this hotel does it and makes it look easy! The rooms are beautiful and clean as brand new. One of the best things is that the windows OPEN. Not a lot (for safety), but enough for fresh air. And you absolutely cannot beat the location. I would stay here again in a second!
from Toronto, Canada
Submitted on 24-05-2016
My family and I were visiting New York and we booked our hotel on Expedia. First of all the picture that they are showing is fake. The hotel looked nothing like the photos. So we booked the family room which is supposed to be bigger than the normal room so we payed $700 USD per night which we regret now. We could've stayed in a nicer place and more comfortably with that amount of money. When we got to the hotel they downgraded our room from a family room to a standard room and we still had to pa... Read more
from Boston
Submitted on 24-05-2016
concierge could not have been less friendly. I thought they were in the hospitality business? Check in folks were nice but so SLOW. Great location but do not get a room near the elevator, you hear the elevator going up and down all night and the double ding every time the door opens. Restaurant was good and service solid.
from London, United Kingdom
Submitted on 05-06-2016
Room was a good size and well maintained. Probably the best view I have experienced in a city hotel. Staff always helpful and hotel was in a great location for all places on Manhattan especially if you don't mind a walk.
from Los Angeles, California
Submitted on 05-06-2016
I have been traveling to NYC for work for years and have tried almost every Starwoods property in the city. This is hand down the BEST Starwoods hotel in NYC. The staff is terrific, the rooms are gorgeous and quiet! the views of the city are amazing. Highly recommend
from Erie, Pennsylvania
Submitted on 05-06-2016
Recently stayed at the Westin New York at Times Square. Check-in was fairly quick through the SPG Gold and Platinum line. The representative at the front desk was very nice and upgraded up to a corner room with two windows, albeit not a city view room that we had booked. We enjoyed the extra light coming into the room. I estimate our room to be a little over 300 square feet in size. TV was flat screen and didn't have any issues when using it. I wished that the room had extra space in the fridge ... Read more
from Rainford, United Kingdom
Submitted on 06-06-2016
the westin times square new your is not the best hotel you will ever stay in, having said that it is clean, relatively inexpensive for new youk, and most of all it is in times square and central to lots of touristy things. dont bother eating there as there are lots of different eateries in the very near vicinity, dont drink in the bar as the prices are a real rip off. we had a corner room and could see Broadway and the neon signs, if you need information or anything hotel wise we found Carl ,on... Read more
from Royal Wootton Bassett, United Kingdom
Submitted on 06-06-2016
Just back from a 1 week stay at the Westin Times Square. For location the hotel is spot on. Dont listen to the reviews about the strip club next door. Trust me you see worse on the street, it is just a door with a bouncer. We traveled as a family and is was not a problem to us. We felt safe at all times of the day and night walking around this area. Overall the hotel was good. We had booked a slightly upgraded room and after trying to up sell us to suite we then where then given a low floor room... Read more
from Corvallis, Oregon
Submitted on 20-06-2016
my husband and I stayed here in june. great central location, just one block from times square. staff is fantastic. rooms were nice and typical westin rooms (although bathroom counters are very small). great beds/bedding. conveniently located to many broadway theaters, shopping, subway, restaurants, etc. restaurant/bar in lobby was nice and convenient. our room was on 43rd floor so no traffic/street noise and a great view of the city and river
from India
Submitted on 21-06-2016
Stayed with my wife and 2 young kids for 6 nights in May 2016. Location is very central and is just a block away from all theaters, times square, food joints, hop on hop off bus tours. Check in and check out was a breeze and convenient. Did not have any meals at the hotel and so don't know about their food. Used the fitness centre on the 8th floor (wifi is complementary there) and they have very good equipments. They do not have a pool in this hotel. Service to the room was slow, we used to wai... Read more
from King of Prussia, Pennsylvania
Submitted on 21-06-2016
We booked two rooms well in advance for a girls weekend in NYC. However, when we got there, there was confusion behind the front desk. They didn't have us listed as adjoining rooms. They seemed as though they weren't sure that to do. They gave us one room at roughly 5 pm (well after check out time) and said they would work to clean the second room and it would be done shortly. When we got up there, housekeeping was nowhere in sight. Our second room, which was supposed to have two cots in it was ... Read more
from Manchester, United Kingdom
Submitted on 21-06-2016
As a first time tourist to this fab city, you really can't go wrong with this location. Right in the heart of all the tourist action. We were in a large hotel room (especially for NYC) and everything was spotless. Daily maid service from the loveliest maids (seriously so kind and genuine) the hotel is massive and there was nearly always a queue at reception despite having many staff working. The best Westin I've stayed in.
from East Anglia,England
Submitted on 22-06-2016
Stayed for three nights at the start of our USA trip, and several weeks later three nights again before flying home. Excellent service from all the staff,could not do enough to help and advise. We booked a twin double bedded room for both stays on the top 45th floor,amazing views,and a very comfortable room.
from New York
Submitted on 30-06-2016
Centrally located if you want to be close to Times Square. The hotel is modern but does get very busy. The rooms are very large by New York City standards. The Westin with their heavenly beds still offer the best sleep experience of any hotel.
from Abu Dhabi, United Arab Emirates
Submitted on 01-07-2016
Stayed for 5 nights in the last week of June. The property is definitely in demand which was evidenced for the long check-in queues. The check-in took 25 minutes in all from the time of arrival at 7pm till receipt of hotel keys. We had booked a premium room and were offered an accessible room on the top floor (45th) which was gladly accepted. The room was fairly appointed and a reasonable size compared to other hotels as percieved from tripadvisor reviews of other hotels.The room lacked a bath... Read more
from Manila Philippines
Submitted on 01-07-2016
We stayed 2 nights in this hotel . Location is just excellent. Right smack in Times Square. Lots of restaurants and shops at just the hotel doorstep. In fact the complex where the hotel is houses a cinema multiplex , a Chevy's Mexican bar , and even a Starbucks. Security is quite tight (you have to show your card key) but I can't help notice the disparity when the entrance is on the cinema side. The door leading to the front desk from the Regal movie house closes by midnight so you need a card... Read more
from
Submitted on 01-07-2016
Excellent location, excellent service and very helpful and friendly staff. Highly recommended. An easy walk to either river, all of Broadways theatres and Hell's Kitchen restaurants. Would very happily comeback again. Congratulations to the management. Thank you for the great time
from Washington DC, District of Columbia
Submitted on 01-07-2016
If you come to expect a certain standard at a Westin, forget it. It could be the entire chain is diminishing, or just this one, or maybe it just that this is New York, and Times Square and the place will be full based on location alone, but this is one Westin that has fallen from what I have always felt a Westin is. I do not like to write bad reviews, but in this case, I have to. From check in to check out, it was fine, and adequate, but we did not pay for adequate, nor did we expect adequate. O... Read more
from Atlanta, Georgia
Submitted on 03-07-2016
I stayed at the Westin Times Square in June, 2016 with my teenage daughter and niece for a girls weekend in NYC. I've worked in NY and stayed in many hotels on the east side, but never in the Time Square area and never as an actual "tourist". This hotel exceeded my expectations - perfect location. The rooms are much larger than any room I've ever had in NYC (we had a double bed room on the 15th floor), the towels are fluffy soft (not thin and scratchy like many hotels), the bathroom is comple... Read more
from Denver, Pennsylvania
Submitted on 04-07-2016
Have been coming to NYC for many years. I was surprised at the size of the room, amenities and service.clean, spacious, and in the. Perfect location to see and experience Manhattan. When I checked in my room was already occupied.the front desk staff immediAtely upgraded my room. And. I was not unhappy. She was empowered to give customer service. . Impressive. Was pricey...
from Milton Keynes, United Kingdom
Submitted on 04-07-2016
Brilliant hotel,perfect location,in the heart of Times Square.so easy to nip down for the discount theatre tickets,just outside .really cool bar with great DJ's on the reception floor ,the room was spacious and spotless with an amazing view. Would most definitely stay here again .highly recommended.
from Canterbury, United Kingdom
Submitted on 06-07-2016
When we arrived there was a little wait until we were served but as soon as we spoke to the receptionist everything was fine, so polite and professional. He had a huge grin on his face when he told us the room we were staying in. The room was on the 45th Floor, corner room..AMAZING. Empire state building in view when you sit on the loo! Champagne and strawberries waiting for us. The room was everything and more, clean, modern, amazing views and the most comfortable bed ever with deliciously ... Read more
from Plymouth
Submitted on 07-07-2016
We stayed at the Westin in Maui a few years ago, and we always stay at the Moana Surfrider in Waikiki so we know what level we expected. The room (3302) was lovely, it was a corner room and having read on here that they were the best, we decided to accept the hotels offer of a 'lesser' room (size wise) as we had booked a Premium Room on the 42nd floor. The Westin was right in the middle of the action and gave us everything we needed. We weren't over impressed with the evening meals on offer... Read more
from Weston super Mare, United Kingdom
Submitted on 08-07-2016
I had stayed at this hotel a few years ago when it had Shula's restaurant (now gone) and found it to be very comfortable and convenient for all the tourist activities. It's still maintained it's comfortable large rooms; mine had a good view of both river and city. It was located near the lift shaft but as it is adjacent to the bathroom there was no noise at night in the bedroom. The staff were very business like and efficient. I did get free wifi by joining the guest scheme but if somewhere like... Read more
from
Submitted on 08-07-2016
We were checked in and the lady upgraded us and gave us $ 40 drinks voucher when she heard that we had a problem with our bahs going over board from a msc cruise returning to miami. The room was spacious and a great view. The bar was pleasent, but a bit pricey. Overall great hotel and lovely staff. Pat.g
from Shanghai, China
Submitted on 09-07-2016
We spent 4 nights, I'm happy that I choose this hotel. The location is perfect, you have everything close by, broadway theaters and restaurants. You also have a movie theater in the same building, very convenient. The room are big and clean. The check in and out was really good and as an SPG gold member you have your own check in desk. If I'm come back to NYC, I'll choose Westin again.
from Nutley, New Jersey
Submitted on 10-07-2016
Absolutely beautiful hotel. Fantastic location near Times Square and within walking distance of Port Authority. Updated and modern feel. The rooms were spotlessly clean. The hotel can be a bit pricey, but I think the extra money was worth it. I had one of the most amazing views from my window and my room was very spacious. Really looking forward to staying here again!
from Gurgaon, India
Submitted on 11-07-2016
I am a frequent business traveler and stay in a lot of hotels. In fact I am SPG Platinum. I recently stayed at the Westin New York and valet parked my car with them. As soon as I got home I found that the paint was scraped off in the front of the car in exactly the place you would hit if you are not careful going up a parking garage ramp. The issues then started here. I emailed the general manager immediately afterwards with a picture of the scrape and a description of the issue. No reply at... Read more
from Sarasota, Florida
Submitted on 12-07-2016
Lovely hotel with remarkably large and well appointed suites. A great location with great service. Our objective was Broadway shows and this hotel was perfectly located. We would certainly recommend it
from Norwich, United Kingdom
Submitted on 15-07-2016
The room we stayed in was very spacious, we upgraded for a larger room with better views (which were amazing). The room service was excellent, but quite expensive. Overall, the service at this hotel was very friendly. The location is fantastic, centrally located and we walked to many places.
from
Submitted on 15-07-2016
The hotel is few blocks from Time Sq. good location if you prefer to elbow your way out to Time Sq. The whole area stinks because of the street food and garbage bags which seem to be out there eternally. The checkin was good, but that was the only, nice experience with the front office. The rest of my encounters were not pleasant at all. The staff in the front office needs to be trained to be more smiling, not to chew food while speaking, say hello or please to the guests. They talk to you as... Read more
from brighton
Submitted on 16-07-2016
We stayed as a family in this Hotel two years ago, our first trip to New York. It was really good, service was excellent and staff brilliant. We decided to return to the location because of the previous service. We are SPG Members, and were offered an upgrade when we got there due to an accounting error earlier in the year. This did not happen even though it was mentioned three or four times. The room we had was a large room with a separate bedroom and lounge area on the 41st floor room 410... Read more
from Ohio
Submitted on 16-07-2016
This Westin has a great location in NYC. Easy walk to Times Square, restaurants, theaters, subway and diamond district. Uber's readily available in minutes. Would have given 5 stars but there was visible dust in vents. Request room away from elevators as they sound loud because they are moving so fast up floors.
from Edinburgh, United Kingdom
Submitted on 17-07-2016
This review is based on the front desk and bars, rooms were excellent. Arrived early afternoon in hotel, the rooms we'd booked through the travel agent didn't exist according to the torn faced " A" hole at reception. When he did find the 2 rooms they wouldn't be ready until 4-0pm, that's grand was our reply can we leave our luggage somewhere.Of course said Mr "A" hole take them down the elevator get a receipt and leave them there. Yippee!!! now we're getting somewhere. Dropped of luggage at the... Read more
from Dubai, United Arab Emirates
Submitted on 17-07-2016
Pros: Common areas of hotel is good condition Great location near to Times Square Easy access to rest of city due to central location Cons: Check in staff a bit laid back Parts of the room in need of fixing (see pictures); drawer was completely broken, hair dryer was not working, part of wall paper coming off. Low ceilings I would have hoped that the staff would have notified maintenance to fix the room, or at least housekeeping to check the state of the fixtures before handover. This concerns... Read more
from Los Angeles, California
Submitted on 18-07-2016
The Westin New York WAS once a fantastic hotel. It is has gone downhill big time. The location still continues to be great for the tourist who wants to be in the middle of Times Square. The downside to that area is the hoards of people/tourists and police, who are trying to protect NY, and all its residents and visitors. The area is not the same due to the unfortunate scariness of our modern world. But, that is due to the time we live in, not because of the hotel. Back to the hotel, I was so sa... Read more
from Layton, Utah, United States
Submitted on 19-07-2016
This hotel is 1 block from Times Square and across the street from a Subway stop. Location was amazing. Room was nice we were on the 34th floor and never had any problems with the noise from outside. Enjoyed the nice big bathrooms. Ate at the hotel restaurant for breakfast once and it was ok, but not great. Overall a great stay but expensive.
from Ross-on-Wye, United Kingdom
Submitted on 20-07-2016
A very nice hotel in the in Times Square. The prices are quite high in New York and hotels tend to have a premium over the local prices so we ate locally. Service very good and the rooms clean. Internet is available but there is a surcharge for usage over the basic internet for $5.00. There is also a gym which I believe is very good but we did not have time to use it. We stayed in on 42nd Floor so we had great views of the city as you can see. The hotel is on 43rd Street 7th Avenue so walking ... Read more
from Garstang, United Kingdom
Submitted on 22-07-2016
We really enjoyed our stay at the hotel and it was in a perfect location in Times Square. The room was lovely and had a great view. The only down side was it would have been nice to have some special treatment for being on honeymoon as we did just feel like one of hundreds. If we were to visit New York again l would definitely book somewhere smaller and more personal. It was a lovely hotel though and worth considering!
from Pawtucket, Rhode Island
Submitted on 23-07-2016
Stayed here for a trip with the wife... room was actually a decent size for NYC, comfortable room pretty decent views, good location, centrally located about a block or two from times square... staff was friendly
from Gravesend, England, United Kingdom
Submitted on 23-07-2016
When we arrived it was a blistering heat wave and the bus boys were all running around like headless chickens trying to get everybody's luggage to the correct room. Being the stereotypical brit who hates being fussed over, I was able to skip the long queue by handling my own bag. The hotel was very clean and the fully functional air con was a god send. The room was basic but more than adequate. We were given what was considered a low floor but was still enough to give us both vertigo when lookin... Read more
from Chicago, Illinois
Submitted on 23-07-2016
This a pretty big hotel in the middle of Time Square in New York. The rooms are comfortable and have great views. They are not big rooms and they work just fine. Breakfast is not that great and what they offer is not the best quality. The staff is always committed with good service and quality. Overall is a good but not great hotel.
from Brighouse, United Kingdom
Submitted on 24-07-2016
I had only one night in this hotel. I was for a congress and had good time. My room was not very big but it was clean and with all modern comforts. The multilingual staff was friendly and helpful. The breakfast was reach and with fresh product. Time square is at 2 blocks. The hotel. Price are high.
from Plymouth, Massachusetts
Submitted on 26-07-2016
We were visiting for the weekend and wanted a hotel in close proximity to Time Square. The Westin was perfect for us. 42nd St subway was convenient to get to other areas of the city. Hotel was clean, safe and we had great service from everyone working there. The only issue we had was there were no working electrical outlets available in the room to charge our phones (had to use the outlet in the bathroom). Highly recommend this hotel.
from Mexico City, Mexico
Submitted on 26-07-2016
Great location, great room, very clean, good bed, the staff is very friendly! If you want to stay near the theatres, walking distance to Times Square, Central Park, 5th Ave. and with the subway one block away, this is your hotel. Thanks we had a wonderful time there!
from Mumbai (Bombay), India
Submitted on 27-07-2016
Awesome location, spacious rooms, great breakfast and convenient travel options, the Westin is absolute peace and luxury in the heart of hustling Times Square. great offers throughout the year and a delight for SPG members. just wish they would not push so much for room upgrades. The breakfast is one of the finest in the area.
from manchester
Submitted on 27-07-2016
We stayed at the Westin at Time Square at the beginning of our family trip around the USA. A very nice clean and modern hotel ideally located for Times Square and Broadway, with access to literally dozens of good eating establishments on the doorstep. One tip would be to try to get a room as high up as possible with a view over towards the Hudson River as we had. All in all a good place to stay for a few days.
from
Submitted on 28-07-2016
this place is great and only one block away from times square. this is a great place to stay. the hotel is super clean and always request to stay on a high floor, the views are amazing. we would really recommend it.
from Usk, United Kingdom
Submitted on 31-07-2016
Stayed here for 4 nights at the end of July. We were last here nine years ago and things seem to have gone downhill since then. The most noticeable problem was the surly and unfriendly Reception staff - no eye contact when speaking to you, no smiles - we felt like an inconvenience and not what we expected for a higher end hotel. Second problem was the replenishment of complimentary toiletries and tea/coffee/water. We had to ask for these on almost every day of our stay and on several occasions w... Read more
from Scotland, United Kingdom
Submitted on 02-08-2016
Stayed here in November 2014 for a few days. Loved the location of the hotel, handy for Times Square but not too close. Very spacious room with large comfortable bed. Clean and tidy. We didn't stay in the room too much as were were busy sightseeing/working. I'd recommend it and would stay again.
from Woodbridge, Canada
Submitted on 03-08-2016
We booked 3 rooms and requested early check in -- 10am if possible. We got there at 2pm and were told our room was not ready. We could up grade and that room was ready. We were told that the upgrade was on the same floor as our original room, but this had a better view, was a nicer room and included Internet. Of course this was more expensive, but we took it because we did not want to wait an hour. We went up to the room and first of all there was no one cleaning rooms on that floor so they... Read more
from California
Submitted on 05-08-2016
I arrived at 3 am due to a very delayed flight. I had reserved 2 queen beds and when I arrived, they had given that room away. I was traveling with my son and shared a king size bed in an older part of the hotel. The lady at the front desk was very apologetic and gave me a credit towards my room and had me moved to a much nicer room with a beautiful view of the Hudson River the very next morning. I could have been a very unhappy guest considering I didn't get what I payed for when I had arrived.... Read more
from Melbourne, Australia
Submitted on 05-08-2016
We stayed here for 5 days with friends we got in late amount midnight the lady behind the desk was fantastic got all our friends on the same floor. rooms nice & clean in fantastic position 5 mins from time square lots of food & drink places near by. only complaint i had was paint was peeling off the ceiling in our bathroom & for the price you pay there Maintenance needs to be up to those small thing better but over all great location and that's what you want in New York City
from Milan, Italy
Submitted on 06-08-2016
I went in NYC last December during the Christmas holiday. The hotel is situated near Times Square. It is clean and the rooms are very bright and the staff is super kind! There are lots of restaurants and shops around it. I will return for sure! Best in ny!!!!
from
Submitted on 06-08-2016
I stayed here for a conference, but would return with the family. I have probably 40+ trips to NYC, and I hate staying in Times Square. HOWEVER, this hotel is very close to Times Square, but on a much less busy side street, so it does not seem as crazy outside, but you still have very easy access to the subway and Times Square activities while still being able to "escape" the crowds, as much as one could do that in NYC!
from Manchester, United Kingdom
Submitted on 06-08-2016
As first time New Yorkers, my mother and I were unsure of where to stay. We had a look and this hotel looked the best. It did not disappoint. My mother is insulin dependent and required a fridge to store it! Our room didn't have a fridge however the kind man on reception very quickly arranged for one to be brought up to us. All staff are extremely friendly and greet you every time you walk by. The rooms are spacious (we had two queen sized beds!). Impeccable cleaning standards and our beds and t... Read more
from Renfrew, United Kingdom
Submitted on 10-08-2016
We arrived on 8th August for a 3 night stay, checked in with no problem but the room on the 42nd floor we were given had stained bedding and lots of little thread catches which looked as though a cat had been at it. We went straight back to reception and The manager went along and checked the room and said the bedding would immediately be changed and we were given a replacement room on the 35th floor. The hotel did what I would expect by giving us another room but no one checked whether we wer... Read more
from
Submitted on 10-08-2016
We stayed for two nights during the Delta grounding...We loved this hotel. It has all the amenities you need in NYC. You go from the busy Times Square to your great room. The lobby is very inviting. They have a huge HD tv that is perfect to watch the Olympic Games.
from Frisco, Texas
Submitted on 10-08-2016
Our family, my husband and two children stayed here for three days in June. This is a great location to see all the sights. Our room was very clean, had a beautiful view of the Hudson River, with plenty of space for four people. The room service was quick and the quality of the food was good. One of the best things was how many sights were walkable and that cabs were always available in front of the hotel.
from
Submitted on 10-08-2016
I was so happy with my stay at the Westin in Times Square. Not only was the location right around the corner from Times Square and HellÔ??s Kitchen and Broadway. The hotel itself was incredibly nice and extremely spacious. Every other hotel I researched before my trip had reviews that the rooms were tiny. The rooms here at the Westin were great! Not enormous but very big. The rooms were up to date with great views out into NYC and of the Hudson River. The employees were all SO great. The people ... Read more
from Dundee, United Kingdom
Submitted on 10-08-2016
Loved my stay at the Westin. I came here for a week long holiday by myself and was really happy with everything from the location (right in the centre of Times Square) to the room to the service. One word of warning, as soon as you remove anything from the minibar you are charged for it! Even if you put it back. So don't use the minibar fridge to cool your own drinks. The toiletries were renewed each day, the air con was a god send during the immense heat too.
from Peterborough, United Kingdom
Submitted on 12-08-2016
We stayed for 5 nights late July as a family (12 & 14 year old children) for our first visit to New York. Hotel is ideally situated for exploring New York and a minutes walk from Times Square and 10 minutes from Central Park Room was on 36th floor and had decent views and despite being in a busy area was extremely quiet. 2 double beds were more than adequate for our family although we didn't spend a great deal of time in the room. We didn't eat at the hotel, partly because we wanted to try di... Read more
from Paris, France
Submitted on 12-08-2016
Stayed with 4 kids at the start of a 3 week US break. Great central location to get to all the sights in NY. Only complaint was that the maid knocked the door each morning and came straight in - she didn't give time for me to even get off the bed before the door was opened.
from Hemel Hempstead, United Kingdom
Submitted on 12-08-2016
Very nice hotel. Large, clean room, comfortable bed. Ideal location. Helpful and pleasant staff. The reception area is large and airy and very smart. Lots of places to sit in communal areas with TV. We stayed here for 4 days/nights in May. I can recommend this hotel and would stay here again.
from Largs, United Kingdom
Submitted on 12-08-2016
On arrival at The Westin, I was so disappointed with the look of the entrance, I know, so what. but it just looked so drab. My opinion soon changed after entering and rising up the escalator to a beautifully laid out foyer. Very easy check-in before going to our room on the 43rd floor, room was an upgrade and we were so pleased with it, plenty of room and a large bathroom as well. The room was well stocked with day to day items, coffee, shampoo, conditioner and such. The views from our window we... Read more
from Washington DC, District of Columbia
Submitted on 12-08-2016
The location is great if you want to be in the middle of all the excitement of Times Square. We arrived about 2.5 hours before check in and because we booked a premiere floor, we were able to check in early. We stayed on the 36th floor. The room was spacious and clean. The phone in the room did not work. I attempted to call housekeeping but kept getting a busy signal. I tried calling the front desk and also kept getting a busy signal. When I needed to reach the front desk I had to call usin... Read more
from
Submitted on 17-08-2016
Excellent hotel, nothing too much trouble. Reception staff very helpful, rooms immaculate. We had breakfast in the hotel each day and it was good buffet style and reasonably priced. Had dinner there one evening and that was lovely too.
from Preston, United Kingdom
Submitted on 17-08-2016
Had an excellent stay here. Wonderful views of the Hudson every morning. Really nice room, very nice concierge staff and the staff on the desk in the foyer. The staff not as welcoming on reception, however, only had to deal with them on check in. Overall an excellent stay and hopefully will be back in 2017.
from Providence, Rhode Island
Submitted on 17-08-2016
We spent a day there in mid-July; it was very nice - nothing could be more centrally located. The hotel restaurant is upstairs and overlooks the street, which is a pretty wild scene; we had a nice time observing the crazy Times Square traffic, and our waiter could not have been nicer. Rates are high, but it's midtown Manhattan, so you have to expect that.
from
Submitted on 17-08-2016
I decided to change our hotel from the Marriott Marquis, which we stayed at previously, to this hotel because of a couple of things. First, the price was about $100 lower, and second, we had friends that stayed there that were happy with their visit. So, I let my family off at the hotel so they can check in, and i can go park the car at the garage (which had a discounted rate for Westin guests). When i returned, the nice man at the desk, Edison, told us the room that we requested was ready, a... Read more
from Miami, Florida
Submitted on 17-08-2016
We were in NYC and had such a great experience. We traveled with my sister and asked to have joint rooms. We were given the rooms and als upgraded. Our views of Times Square were amazing. Will definately stay here again and highly recommend.
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