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The Chatwal, a Luxury Collection Hotel, New York City

New York - All Airports, NY, US (NYC)

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Based on 1004 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates
Grand Deluxe King Room, 1 King Bed - The Chatwal, a Luxury Collection Hotel, New York City - 1

Grand Deluxe King Room, 1 King Bed

This 400-square-foot (37-square-meter) guestroom offers 1 king bed with a pillowtop mattress dressed in 400-thread-count Frette Italian linens. Rooms are soundproofed and have fine suede-covered walls and leather-wrapped closets; some have a private outdoor terrace that is fully furnished (available upon request for a surcharge). Relax while watching a DVD on the 42-inch LCD TV (DVD player available upon request). The stereo system includes an iPod dock. Wireless and wired high-speed Internet access is complimentary. The minibar includes a cocktail set and menus. The bathroom is equipped with a rainfall showerhead, bidet, and TV. Turndown service is performed daily and includes complimentary shoeshine, Fiji water, and Swissclinical skincare products.
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Deluxe Suite, 1 King Bed - The Chatwal, a Luxury Collection Hotel, New York City - 2

Deluxe Suite, 1 King Bed

Looking out on the city, this 750-square-foot (70-square-meter) suite offers 1 king bed with a pillowtop mattress dressed in 400-thread-count Frette Italian linens. A foyer leads to the separate living room, which includes a queen pull-down bed. The suite is soundproofed and has fine suede-covered walls and leather-wrapped closets; some have a private outdoor terrace that fully furnished (available upon request for a surcharge). Relax while watching a DVD on the 42-inch LCD TV (DVD player available upon request). The stereo system includes an iPod dock. Wireless and wired high-speed Internet access is complimentary. The minibar includes a cocktail set and menus. The bathroom is equipped with a rainfall showerhead, bidet, and TV. Turndown service is performed daily and includes complimentary shoeshine, Fiji water, and Swissclinical skincare products.
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Junior Suite, 1 King Bed - The Chatwal, a Luxury Collection Hotel, New York City - 3

Junior Suite, 1 King Bed

Looking out on the city, this 520-square-foot (48-square-meter) suite offers 1 king bed with a pillowtop mattress dressed in 400-thread-count Frette Italian linens. The living area has a sofa and chairs. Rooms are soundproofed, and have fine suede-covered walls and leather-wrapped closets; some have a private outdoor terrace that is fully furnished (available upon request for a surcharge). Relax while watching a DVD on the 42-inch LCD TV (DVD player available upon request). The stereo system includes an iPod dock. Wireless and wired high-speed Internet access is complimentary. The minibar includes a cocktail set and menus. The bathroom is equipped with a rainfall showerhead, bidet, and TV. Turndown service is performed daily and includes complimentary shoeshine, Fiji water, and Swissclinical skincare products.
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

Looking out on the city, this 300-square-foot guestroom offers 1 king bed with a pillowtop mattress dressed in 400-thread-count Frette Italian linens. Rooms are soundproofed, and have fine suede-covered walls and leather-wrapped closets; some have a private outdoor terrace that's heated and fully furnished (available upon request for a surcharge). Relax while watching a DVD on the 42-inch LCD TV (DVD player available upon request). The stereo system includes an iPod dock. Wireless and wired high-speed Internet access is complimentary. The minibar includes a cocktail set and menus. The bathroom is equipped with a rainfall showerhead, bidet, and TV. Turndown service is performed daily and includes complimentary shoeshine, Fiji water, and Swissclinical skincare products.
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Executive Studio, 1 Queen Bed - The Chatwal, a Luxury Collection Hotel, New York City - 4

Executive Studio, 1 Queen Bed

1 queen bed with pillowtop mattress and signature bedding including Frette Italian linens. Separate small sitting area/ living room. Desk. iPod docking station and CD player. 42-inch LCD television with premium digital channels, free movie channels, and first-run movies. Complimentary wired and wireless Internet access. Fax machine and laptop-compatible safe. Minibar. Ensuite bathroom includes shower/tub combination with rainfall showerhead. Bath amenities include television, phone, and hair dryer. Bathrobes and slippers. Air conditioning. Non-Smoking.
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Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 queen bed. Pillowtop mattress. Pillow menu. Signature bedding. Frette Italian sheets. Access via exterior corridors. Desk. 42-inch television. In-room safe (laptop compatible). Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). iPod docking station. Television Internet access (complimentary). LCD television. High-definition television. Digital television service. Premium television channel(s). Free movie channels. Pay movies. First-run movies. HBO. ESPN. DVD player (on request). Direct-dial phone. Rainfall showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
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Grand Deluxe Double Room, 2 Double Beds - The Chatwal, a Luxury Collection Hotel, New York City - 5

Grand Deluxe Double Room, 2 Double Beds

2 double beds. Pillowtop mattress. Pillow menu. Signature bedding. Frette Italian sheets. Access via exterior corridors. Desk. 42-inch television. In-room safe (laptop compatible). Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). iPod docking station. Television Internet access (complimentary). LCD television. High-definition television. Digital television service. Premium television channel(s). Free movie channels. Pay movies. First-run movies. HBO. ESPN. DVD player (on request). Direct-dial phone. Rainfall showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
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Deluxe Double Room

Deluxe Double Room

  • 2 double
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 400 square feet (36 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The private bathroom has a shower or bathtub, as well as bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. This room is non-smoking.

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Deluxe Room, 1 King Bed - The Chatwal, a Luxury Collection Hotel, New York City - 6

Deluxe Room, 1 King Bed

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 400 square feet (36 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The private bathroom has a shower or bathtub, as well as bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. This room is non-smoking.

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Junior Suite

Junior Suite

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 525 square feet (47 square meters) and city view. Rooms have views of 44th Street. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The private bathroom has a shower or bathtub, as well as bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. Rollaway beds available. This room is Non-Smoking.

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Junior Suite, 1 Queen Bed - The Chatwal, a Luxury Collection Hotel, New York City - 7

Junior Suite, 1 Queen Bed

  • 1 queen
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 600 square feet (54 square meters) with a separate small sitting area/living room. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. There are two full bathrooms with showers, as well as bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. This room is non-smoking.

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Suite, 1 King Bed

Suite, 1 King Bed

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 700 square feet (63 square meters). There's a separate living room with courtyard views. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The suite has 2 private bathroom each with a shower with a rainfall showerhead, as well as bathrobes and slippers. Air conditioning, complimentary bottled water, and a desk are among the conveniences offered. This room is Non-Smoking.

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Superior Room, 1 Queen Bed - The Chatwal, a Luxury Collection Hotel, New York City - 8

Superior Room, 1 Queen Bed

  • 1 queen
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 300 square feet (27 square meters) and a courtyard view. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The private bathroom has a shower with a rainfall showerhead, as well as bathrobes and slippers. Air conditioning, complimentary bottled water, and a desk are among the conveniences offered. This room is non-smoking.
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Suite, 1 Bedroom, Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 9

Suite, 1 Bedroom, Terrace

1 king bed
Views of the city and courtyard

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV
Food & Drink - Minibar
Sleep - Pillowtop bed with Frette Italian linens and a pillow menu
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Non-Smoking
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Suite, 1 Bedroom, Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 10

Suite, 1 Bedroom, Terrace

1 king bed
Views of the city and courtyard

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV
Food & Drink - Minibar
Sleep - Pillowtop bed with Frette Italian linens and a pillow menu
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Non-Smoking
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Suite, 1 Bedroom, Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 11

Suite, 1 Bedroom, Terrace

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 700 square feet (63 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. The suite offers either a quiet interior view, or an exterior view onto 44th Street. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. There are two bathrooms with a shower or bathtub with a rainfall showerhead, as well as bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. This room is non-smoking.
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Suite (Director)

Suite (Director)

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 900 square feet (81 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. The suite offers a quiet interior view. There are separate living and dining areas as well as a gas fireplace and pantry for ultimate comfort. A minibar is provided while a microwave and refrigerator can be requested. There is a master bathroom with a shower and a rainfall showerhead, as well as a bathrobe and slippers, and a half guest bathroom. Climate control, complimentary bottled water, and a desk are among the conveniences offered. Rollaway beds are available. This room is non-smoking.

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Suite (Producer) - The Chatwal, a Luxury Collection Hotel, New York City - 12

Suite (Producer)

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 800 square feet (72 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. Enjoy a private rooftop terrace, gas fireplace, and a butlers pantry. There is also a spacious living and dining area. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The private bathroom has a shower/tub combination with a rainfall showerhead, as well as bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. Rollaway beds are available. This room is non-smoking.

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Grand Deluxe Room - The Chatwal, a Luxury Collection Hotel, New York City - 13

Grand Deluxe Room

425-sq-foot (39.50-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Minibar
Sleep - Pillowtop bed with Frette Italian linens and a pillow menu
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Need to Know - No rollaway/extra beds available
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Superior Room, Terrace

Superior Room, Terrace

312-sq-foot (29-sq-meter) room, furnished balcony with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Minibar
Sleep - Pillowtop bed with Frette Italian linens and a pillow menu
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Need to Know - No rollaway/extra beds available
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Deluxe Room, Terrace

Deluxe Room, Terrace

400-sq-foot (37.2-sq-meter) room with a furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Minibar
Sleep - Pillowtop bed with Frette Italian linens and a pillow menu
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Need to Know - No rollaway/extra beds available
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Grand Deluxe with Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 14

Grand Deluxe with Terrace

425-sq-foot (39.5-sq-meter) room, furnished balcony with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Minibar
Sleep - Pillowtop bed with Frette Italian linens and a pillow menu
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Need to Know - No rollaway/extra beds available
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Junior Suite, Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 15

Junior Suite, Terrace

  • 1 king
Settle onto the pillowtop bed with Frette Italian linens for a good night's rest. Room measures 515 square feet (48 square meters). Rooms have furnished balconies and city views. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TV is offered for your entertainment. You can request an in-room massage. A minibar is provided while a microwave and refrigerator can be requested. The private bathroom has bathrobes and slippers. Climate control, complimentary bottled water, and a desk are among the conveniences offered. Rollaway beds available. This room is non-smoking.

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Chatwal Suite - The Chatwal, a Luxury Collection Hotel, New York City - 16

Chatwal Suite

Looking out on the city, this 750-square-foot (70-square-meter) suite offers 1 king bed with a pillowtop mattress dressed in 400-thread-count Frette Italian linens. A foyer leads to the separate living room, which includes a queen pull-down bed. The suite is soundproofed and has fine suede-covered walls and leather-wrapped closets; some have a private outdoor terrace that fully furnished (available upon request for a surcharge). Relax while watching a DVD on the 42-inch LCD TV (DVD player available upon request). The stereo system includes an iPod dock. Wireless and wired high-speed Internet access is complimentary. The minibar includes a cocktail set and menus. The bathroom is equipped with a rainfall showerhead, bidet, and TV. Turndown service is performed daily and includes complimentary shoeshine, Fiji water, and Swissclinical skincare products.
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Deluxe King Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 17

Deluxe King Terrace

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Deluxe King Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 18

Deluxe King Terrace

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Superior with Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 19

Superior with Terrace

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Grand Deluxe Double Double - The Chatwal, a Luxury Collection Hotel, New York City - 20

Grand Deluxe Double Double

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Grand Deluxe King - The Chatwal, a Luxury Collection Hotel, New York City - 21

Grand Deluxe King

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Junior Suite - The Chatwal, a Luxury Collection Hotel, New York City - 22

Junior Suite

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Junior Suite with Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 23

Junior Suite with Terrace

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Producer Suite - The Chatwal, a Luxury Collection Hotel, New York City - 24

Producer Suite

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Executive Studio - The Chatwal, a Luxury Collection Hotel, New York City - 25

Executive Studio

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Grand Deluxe King with Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 26

Grand Deluxe King with Terrace

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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One Bedroom King Suite - The Chatwal, a Luxury Collection Hotel, New York City - 27

One Bedroom King Suite

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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One Bedroom King Suite With Terrace - The Chatwal, a Luxury Collection Hotel, New York City - 28

One Bedroom King Suite With Terrace

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Grand Deluxe King - The Chatwal, a Luxury Collection Hotel, New York City - 29

Grand Deluxe King

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Superior Queen - The Chatwal, a Luxury Collection Hotel, New York City - 30

Superior Queen

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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The Chatwal, a Luxury Collection Hotel, New York City
130 West 44th Street , New York, NY US 10036

Rooms
Make yourself at home in one of the 76 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless Internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a steam room. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1500 square feet (139 square meters), including meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and extended parking is available onsite.

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Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 44 per person (approximately)
  • Airport shuttle fee: USD 175 per vehicle (roundtrip)
  • Valet parking fee: USD 60.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Hypoallergenic Room Available
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1004 reviews
from Boca Raton, Florida
Submitted on 17-05-2016
My husband and I stayed at the Chatwal to celebrate our 20th Wedding Anniversary. We stayed for 5 nights, We booked a Junior Suite with Terrace. Upon arrival there was a bottle of Champagne, flowers, a fruit platter and a very nice note for our anniversary. I felt the room was on the small side and can't imagine the size of a regular room. The terrace was huge and nicely decorated with planters. We faced 44th street but there was really no view. Woke up the first morning and phoned the bu... Read more
from Baltimore, Maryland
Submitted on 17-05-2016
Quite simply, the nicest place I have ever stayed. The service is impeccable and friendly, the rooms are exquisite, and we were treated like VIPs. It's a half a block from Times Square, but just far enough to still be relaxing.
from United Kingdom
Submitted on 18-05-2016
This hotel is in a great place just off Times Square and near lots of bars and restaurants. It has an Art Deco feel to it and the overall effect is pure class. It is a smaller hotel so if you are looking for a chain, then this is probably not for you. I also spotted some stars of the silver screen here too. Staff are attentive, check in was good and although our room was not ready they stored our luggage and we used their safety deposit box for our valuables whilst we went out exploring. Really ... Read more
from Los Angeles, California
Submitted on 18-05-2016
The Chatwal is an oasis in one of the busiest paces on earth, Times Square. It's rooms are elegant, the attached restaurant (The Lamb) excellent (save for an oddly arrogant wine steward), the spa and workout facility convenient and well run and the staff superb. I have made this boutique hotel my home on over ten occasions and have never been disappointed.
from Covilha, Portugal
Submitted on 22-05-2016
The hotel is clean, comfortable and quiet (the rooms). It is a small hotel but if you are in NY to visit the town, I guess you don't need more than what is offered. The location is very good, close to Bryant park and Times Square. The staff was friendly and polite.
from Mattapoisett, Massachusetts
Submitted on 27-05-2016
I went to the Chatwal because my daughter works for Starwood and she got me a room here for my birthday. I was going to see The Book of Mormon with a friend and the location of this little gem of a hotel was perfect. We at at the Lamb which has a 3 course "Theater" menu. Dimitri was a most excellent guide to walk us through what the hotel offered as well as the lamb and it's restaurant. I apologize that I do not know the names of the hotel staff, but EVERYONE was concerned that we have were trea... Read more
from
Submitted on 29-05-2016
This is an exceptional hotel. Art Deco motif done very well. We stayed in 809 and photos are shown. This is a large room with a private bath such that you don't wake up your spouse in the middle of the night by turning on a light or flushing the toilet. I have been to several renovated hotels where the bathrooms are made of glass. Hate that! Since it is 1/2 block off Broadway, it is very quiet. Breakfast was excellent as we had their brunch which accompanied by a jazz group. Truly worthwhile to... Read more
from London, Canada
Submitted on 31-05-2016
because I want to spend eternity sleeping on that amazing bed. Quiet, clean, comfortable and the staff is some of the best in the business - efficient, bright, personable and very helpful. Close to anything you can imagine that you want to do in NYC!!!
from London
Submitted on 31-05-2016
This hotel is well located just off time square, staff are very helpful and friendly. The hotel is very clean and has a good bar and restaurant. Reception could not do enough to help and everything I requested was completed swiftly. My only fault on a person preference is there are no tea or coffee facilities in the room.
from The Hague, The Netherlands
Submitted on 26-06-2016
This hotel is own of its best in NYC. Maybe not because of the building - only five floors - but the service is awesome and so many things are thought through. The location is great and the price compared to many other hotels is fair too.
from New York City, New York
Submitted on 27-06-2016
To provide some background I stayed for one night (Sat-Sun) and as a SPG Platinum member, who spends over 200 nights a year in hotels, I booked the stay on points (30K/night). i arrived at the hotel very early, approximately 8 a.m., and not expecting my room to be available I was pleasantly surprised to find that the room was available. I used a suite night upgrade and was put in the Serenity Suite on the 7th floor. The suite was very well furnished and as other writers have mentioned the rooms ... Read more
from Charlottesville, Virginia, USA
Submitted on 27-06-2016
Stayed here for 3 nights in a standard room. Quite nicely appointed with interesting accents and a spacious bathroom. Got a good night's sleep with no noise from other rooms or from outside. Loved the decor of the lobby and bar areas. All the staff were friendly and helpful. Drinks were a tad slow on what didn't seem like a busy weeknight, but we weren't in a huge hurry anyway. Wished it were a little closer to a subway stop, but other than that I would definitely stay here again.
from london
Submitted on 29-06-2016
Really nice hotel. Expensive but worth it. No free parking! if you've got a car, you must find out car park charges around the hotel first! Staff are warm and helpfull. Wifi works very good. Room bar a bit expensive!
from
Submitted on 29-06-2016
We celebrated my husband's 40th birthday with a trip to New York City to see the ball drop on New Year's Eve. When we began looking for hotels, we decided early in our planning we were going to avoid the normal hotel chains. The chains' cancellation policies were rigid and the rooms were unimpressive and expensive. We were not naive and understood we were going to pay a pretty penny to stay in this location at the time of year we chose to visit. However, I can honestly say we did not mind pa... Read more
from Brantford, Canada
Submitted on 01-07-2016
Nothing to complain about at this hotel. Friendly staff, good service, clean and modern accommodations, good attention to detail. The king suite was a good size with a separate living area and a huge, luxurious bathroom. Hotel is well situated, close to Times Square, Central Park, 5th Avenue etc. etc.
from Jerusalem, Israel
Submitted on 03-07-2016
still luving everything about this hotel. its intimacy, the breakfast, the room, etc. was a wee bit disappointed that i was not able to get a junior suite with a balcony, despite making my reservation months ago. also i feel the housekeeping has slipped a bit. each day, i found dirty glasses still n my room, no amenities n the bathrm, etc. i called the front desk & they immediately dealt with these small issues. i will still happily come back next year, tho! cannot beat its location!!
from Hawaii
Submitted on 05-07-2016
A wonderful experience at a boutique hotel which reminded me of the Prince De Galles in Paris. The doorman greeted us each time we came and went and even took our picture under the Chatwal entrance. Fantastic location! Walked to Food Network restaurant such as Butter Midtown and to Phantom of the Opera. We enjoyed listening to music in the lobby in the evening and dining at The Lamb Club which offers a pre-theater menu. It is inconvenient that they do not offer coffee in the room and that you ha... Read more
from Palm Beach Gardens, Florida
Submitted on 07-07-2016
While I only stayed one night and had a couple of problems, the staff and manager did everything they possibly could have to try to make it right. The bed was the most comfortable bed I have ever stayed in at a hotel. The room was very small and it wasn't going to work for me and my husband to work in the room and stay there. But, if I had received a larger room or if I were alone I would have been great. The bathroom was a dramatic and comfortable space. Rainfall shower, bidet toilet, sumptuous... Read more
from
Submitted on 13-07-2016
Great location and really exceptional rooms. The service was fine. Great location for broadway shows. Walking distance to all theaters. The room was very clean and very new and fresh. The front desk was helpful.
from Singapore, Singapore
Submitted on 15-07-2016
We enjoyed the stay with a perfect location in Times Square. The hotel is walking distance to Hard Rock Cafe and Times Square subway which connects throughout the entire Manhattan, and the remaining bouroughs. Front Desk staff Yana Volkova was very accommodating and welcoming.
from Boston
Submitted on 17-07-2016
So worth it. Came for the weekend to introduce my tween daughter to Broadway and SOHO. I'm a long time SPG member who is always looking for the best properties to use my points. The Chatwal takes the cake. Quiet location despite its location in Times Square. Attentive, friendly service. Size able room by NYC standards with a lovely bath and shower. I will absolutely be back.
from Washington, DC
Submitted on 18-07-2016
I would give 4.5 stars if an option (below 5 starts for St. Regis, but above 4 for Westin/Renaissance/etc.). My room (3rd level up) was small, and a bit dark because the window isn't large, but the furnishings feel new, and it has a great sense of style. Some things were nickel & dimed on (no water in room when arrived, and was $9.50 in mini bar, and also no coffeemaker), but on other hand had nice selection of magazines in room and great Aprey toiletries. The location is convenient to Times S... Read more
from New York
Submitted on 20-07-2016
Beyond the glitz and glam outside its door, the Chatwal has a hushed, chic luxury that is hard to resist. Gorgeous rooms - and wait until you see those bathrooms. They have great packages that change with the season. During a recent stay, I was given access to a Leica T to photograph my stay - some of the best fun I've ever had with a camera!
from New York
Submitted on 21-07-2016
This was one of the best ever hotel experiences I have ever had. From pulling up to Valet my vehicle, unloading and having my belongings taken up to my suite...AMAZING CUSTOMER SERVICE!!!! My little black pug, Romeo was greeted by first name, a Butler came to the room within 5 minutes of checking in....with a water and food bowl. Bones were delivered in the evening. Every person, from guest services, concierge, housekeeping, elevator man, valet / door man...one was nicer than the next. I would h... Read more
from New York City, New York
Submitted on 21-07-2016
Well though out high quality design and decor throughout. Clean, good energy, good customer service, and a feeling of going back in time. Rare particularly for this part of town near the hustle bustle of 42nd street / Broadway.
from Rolling Hills Estates, California
Submitted on 23-07-2016
A wonderful experience from beginning to end. Greeted by doorman on arrival, helped with luggage to front desk. Very pleasant, professional, efficient, and quick check in by a wonderful young gentleman (unfortunately don't remember the name). Escorted to the room that was beautiful with all amenities of comfort. Power drapes, lights controlled from each side of the bed, comfortable phone locations, small efficient desk & light, nice arm chair, and a nice television. The bathroom was very comfort... Read more
from Las Vegas
Submitted on 27-07-2016
We love this hotel. It is small and charming, with wonderful warm, friendly, professional service from all levels of staff. The rooms are comfortable, although "over-electroniced" for our taste. I really don't mind opening the shades with a pull cord rather than having to figure out which button will open them for me. And I always unplug the heated toilet seat -- too hot to sit on! And the toilet's "bidet features" are completely beyond me altogether! But we love this hotel, and their brea... Read more
from Boston, Massachusetts
Submitted on 30-07-2016
The Chatwal seems like a very fine hotel. The door staff, desk staff, concierge and bar staff are all lovely, professional and attentive. In fairness, I suspect our experience was probably attributed to the fact that we cashed in some travel points for our room reservation. Room 302. We were given no upgrade options - which we would have loved to do ... but the exceptional reputation of the hotel made us accept the room we were given. I admit I was a little surprised. The room had a queen ... Read more
from
Submitted on 01-08-2016
High quality and convenient midtown location. Rooms were a tad small for that price point compared to Langham or Pierre, but bathrooms were the real show stopper. Amazing rain shower and first japanese toilet I've seen in a New York hotel. Hotel restaurant is very nice and we loved our room service. You won't get much of a view, if at all, in this hotel. Concierge were very friendly, especially Sakura and Victoria, and were very prompt on all of our requests. One drawback which I thought was clo... Read more
from Kent, United Kingdom
Submitted on 07-08-2016
comfortable and spotlessly clean. The staf were very friendly and very helpful. We had butle r service and 2 cups of tea cost about $30 Just round the corner from this hotel is a corner shop for food and ake out hot drinks for just over a $. Hot drins are served in the lobby first thing in the morning. Would definitely be back here when we re visit New york in April for our Grandaughters birthday
from uk
Submitted on 08-08-2016
Thoroughly enjoyed our stay here. We usually stay at the W Hotel Times Square however the rooms have become too shabby. The view at the W is outstanding where as the Chatwal has none but in every single other way the Chatwal wins hands down. The rooms are finished to a high standard, there is almost a Gatsby theme to the place with the dark reds, metal and light decor in the communal areas. The rooms are black/ white/ chrome and the bathroom is also finished to a high standard. You have everythi... Read more
from Warwick, RI
Submitted on 10-08-2016
Recently, my wife & I stayed at The Chatwal for 4 days/3 nights. Every staff member from doorman to the butler service manager were fantastic. Our new friend Tenzin ensured that our stay was as memorable and as accommodating as possible. The customer service alone would be reason enough to return. However, the hotel itself truly seals it. Beautiful architecture and decor. Fantastic room design & space. All just around the corner from Time Square, Bryant Park & the Theater District. The Chatwal... Read more
from Portland, Oregon
Submitted on 13-08-2016
This was my third stay at The Chatwal, and as always it was a delight. It is on 44th Street, barely a block off the congestion and noise of Time Square, but once you are inside it is lovely and intimate, with a wonderful deco style. There are only 76 rooms, and while it is an older hotel the remodel is top notch and luxurious. It is part of the Starwood Luxury Hotel Program. If you are attending the theater this is a great location. This is not a budget hotel, so don't expect low prices, but ... Read more
from Summit, NJ, USA
Submitted on 16-08-2016
My daughter, my mother and I decided to take a last minute quick trip to the city since my daughter (5 and 1/2 yo) want to get away from the plain vanilla burbs of Pennsylvania. I looked up my SPG account to see if I had enough points for an one night stay. I have always wanted to stay at the Chatwal. Finally, I had a reason to visit. Fortunately, I had enough points for a night. (30k points for the Chatwal vs 25k points for the Sheraton. I picked the Chatwal). What a pleasant surprise! ... Read more
from Los Angeles, California, United States
Submitted on 16-08-2016
Chatwal is a great property with exceptional service with the perfect location if you are going to see a show. If you are not going to see a show, or hang out in time square, you may want to look at other options as it is a little chaotic in that area. Service was top notch from the front desk(Yana), bellman(Peter), housekeeping, and bar staff. The bar is top notch as well with some of the best cocktails in the area. Hotel was impeccably clean. Bed and linens very comfortable, bathroom had plent... Read more
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