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Grand Hyatt New York

New York - All Airports, NY, US (NYC)

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Based on 7805 reviews
A newly renovated, modern property, featuring top amenities, and a prime location.
Room & Rates

Standard

Spacious room with contemporary theme featuring flat panel LCDs, pillow top mattresses, Geneva sound system with iPod docking station, marble showers and June Jacobs bath products.As part of the hotel's 2011 $130 million complete renovation, each room features refined hues, lush textures and engaging artwork, evoking the mood of a sleek, modern Manhattan residence

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Deluxe

1 King or 2 Double beds

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Concierge

For an additional $100, guests receive access to exclusive private floor and Grand Club Lounge service such as continental breakfast, coffee and snacks, as well as evening cocktails. Club lounge is open from Monday to Sunday. 1 King Bed only.

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Business Plan

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Deluxe

Oversized, corner guestroom with contemporary theme. Features flat panel LCDs, pillow top mattresses. Geneva Sound System iPod docking station, marble showers and June Jacobs bath products.

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standard rm

Standard Room

These New York accommodations offer breathtaking views, spacious living and work areas, iHome stereo with iPod docking station, Hyatt Grand Beds with pillow top mattresses, plush pillows, down blankets and luxurious linens. Amenities in these comfortable hotel accommodations include:
  • Spacious Work Desk
  • High-speed Internet Access
  • Dual-line Phone with Voicemail
  • 37-inch TV with Cable and Pay Per View Movies
  • Aquafresh Extreme Clean Toothpaste Amenities
  • And Much More!
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standard special rm

Standard Special Room

These New York accommodations offer breathtaking views, spacious living and work areas, iHome stereo with iPod docking station, Hyatt Grand Beds with pillow top mattresses, plush pillows, down blankets and luxurious linens. Amenities in these comfortable hotel accommodations include:
  • Spacious Work Desk
  • High-speed Internet Access
  • Dual-line Phone with Voicemail
  • 37-inch TV with Cable and Pay Per View Movies
  • Aquafresh Extreme Clean Toothpaste Amenities
  • And Much More!
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Standard 2 Bed Room - Grand Hyatt New York - 1

Standard 2 Bed Room

These New York accommodations offer breathtaking views, spacious living and work areas, iHome stereo with iPod docking station, Hyatt Grand Beds with pillow top mattresses, plush pillows, down blankets and luxurious linens. Amenities in these comfortable hotel accommodations include:
  • Spacious Work Desk
  • High-speed Internet Access
  • Dual-line Phone with Voicemail
  • 37-inch TV with Cable and Pay Per View Movies
  • Aquafresh Extreme Clean Toothpaste Amenities
  • And Much More!
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Grand Hyatt New York
109 East 42nd Street at Grand Central Terminal, New York, NY US 10017

Discover a Fresh New Look:
Grand Hyatt New York just completed a $130 Million Dollar Renovationthat has transformed the hotel from head to toe with an exciting new design. After a busy day in the city, retreat to a spacious guestroom or suite that features a signature Hyatt Grand Bed with a pillowtop mattress, down duvet and plush pillows, plus an array of deluxe amenities that are designed to delight.

Nearby Local Attractions:

  • Central Park/Grand Central Station/Rockefeller Plaza
  • Times Square
  • Broadway Theaters
  • Statue of Liberty and Ellis Island
  • United Nations
  • Empire State Building
  • 5th Avenue
  • Madison Avenue Shops

Guest Room Amenities:

  • Over 1,300 guestrooms with Hyatt's signature Grand Beds
  • Flat-Screen TVs
  • iHome Stereos with iPad Docking Stations
  • Spacious workdesks
  • High-Speed Internet Available (fee)
  • Refrigerators

Guest Services:
  • Full-Service 24-Hour Business Center
  • Concierge
  • Theatre and Tour Desk
  • Valet Parking
  • Public Wi-Fi Available (fee)
  • 24-Hour Fitness Center
  • Fitness Concierge
  • Yoga Center
  • Walking and Sightseeing Tours Available

Dining Options:

  • The Market -a food-and-beverage venue that is open 24 hours a day serving fresh coffee, beverages, breakfast, lunch and dinner options that capture the essence of NYC treats, including Roasting Plant, Tisserie, Chickalicious, and Macaroon Cafe NYC
  • New York Central Bar and Kitchen - Chef Christian Ragano, formerly of the award-winning NoMi at Park Hyatt Chicago, heads this sleek NYC restaurants that is turning heads with its reinterpreted Western European cuisine - made modern.

AMENITIES:
  • AirConditioning
  • Banquet Facility
  • Bellman
  • BreakfastFull
  • Business Center (+)
  • Business Services (+)
  • BusinessCenterServices
  • CashMachineOnSite
  • Childcare
  • Coffee Shop
  • Concierge
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • CurrencyExchange
  • Dry Cleaning Service (+)
  • DryCleaning
  • EarlyCheckIn
  • Elevator / Lift
  • EveningTurnDown
  • Executive Floor
  • ExpressCheckOut
  • Exterior Corridors
  • FaxingIncoming
  • FaxingOutgoing
  • Fitness Facility
  • HandicapParking
  • HandicappedAccess
  • Interior Corridors
  • Laundry Services/Laundry Facility (+)
  • LaundryValet
  • Lounge
  • Lounge/Bar
  • Multilingual Staff
  • Parking
  • Restaurant
  • Room Service (+)
  • Theater
  • Train Access
  • Translation
  • Valet Parking (+)
  • WakeUpCalls
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 7805 reviews
from Pagosa Springs, Colorado
Submitted on 01-13-2017
The hotel was great value on the net. I had to argue to get the breakfast included as it was on the original advertisement when I booked. After much negotiation it was, but dealing with the hotel I was stonewalled. The rooms were a little tired and two mornings we were woken up before 8am with drilling. I discussed this with the front desk and they apologised but it happened again the following morning. Some hotel staff are very nice but most quite rude. It's certainly not a Grand Hyatt.
from Poughkeepsie, United States
Submitted on 01-13-2017
It is a historical hotel that was once built by Cornelius Vanderbilt for his rail road empire. The hotel has a grand lobby. The rooms are very nice. The hotel is very conveniently located within walking distance of everything.
from
Submitted on 01-12-2017
Have stayed here many times, including 4 times in the past few months. Often able to get a good price here. And the location is convenient and Grand Central is extraordinary. But there's been many disappointing moments in recent stays. Twice, the room was not serviced at all between 9am and 3 pm. Had to pay for an upgrade to be able to check in at 1 pm on a Sunday and the upgraded room was much worse than the standard room, albeit bigger. Mattresses are always lumpy. Rooms have terrible lightin... Read more
from New York City, New York
Submitted on 01-12-2017
The Grand Hyatt is located less than a block from Grand Central Terminal in NYC, providing easy access to many of the top attractions. The hotel itself is a "big box" chain hotel with all that implies. Customer service is inconsistent, housekeeping can't always keep up with the large amount of traffic and turnover, and the front desk is always very crowded. We stayed over the Christmas holidays, so the staff was especially challenged by the crowds. Our room was relatively small and only gene... Read more
from US
Submitted on 01-12-2017
The downside- the tub in our room needed to be redone. The upside- everything else. Location, location, location. Right at Grand Central station. Walking distance to Bryant Park, Rockefeller Center, etc. Service- impeccable. Everyone from the housekeeper who greeted us each morning in the hallway to the front desk agent who was kind enough to check us in early after a long flight to the waitstaff in the restaurant. Truly the staff couldn't have been more wonderful. Views- amazing! A must ... Read more
from Sydney, Australia
Submitted on 01-11-2017
Got out of taxi in the rain. The doorman was on his phone and didn't help me with the bags at all. Waited 15 minutes to check in the diamond line while receptionist chatted to those who were in the line aheaded of me. Was told no water in the room so then had to go to marketplace and line up in another long line. Cashier was also making coffee so took forever. Called guest request line and took 45 seconds answer This hotel needs better staff.
from London, United Kingdom
Submitted on 01-11-2017
Well its the second time I stayed at this property. The first time was my kids and in Spring so I guess I'd forgotten all the reasons why not to stay here in the future. Although located quite centrally the crowd outside of grand central station is not always a pleasant sight. From buskers to vendors, it can be quite depressing especially on a cold November night . Although we were there on a Saturday night the surrounding bars and restaurant didn't scream New York New York........ They were e... Read more
from NY
Submitted on 01-10-2017
Hyatt standards make it my preferred choice for family and business. Always with an outstanding service, functional facilities and impecable properties. All employees look forward its customer satisfaction
from
Submitted on 12-03-2016
Best situated Hyatt property right next to Grand Central is a big dissapointment. This hotel desperately needs a renovation. Peeling wall paper, old furniture like plastic sofa seater, and dirty hallways, it left us wondering: is Hyatt just giving up on this property, or has management given up? Staff was nice and professional as expected of Hyatt, and food was good, but pricey. If nicely renovated, this could be a crown jewel.
from New York City, New York
Submitted on 12-02-2016
Loved the Grand Hyatt. I usually don't love huge hotels, but they somehow manage to make the hotel feel more boutiquey than its size. The rooms are modern, bed and pillows excellent, plenty of closet space. The room has a cozy little couch with a coffee table that doubles as a work station, which worked great for me. Location is great - I prefer to stay downtown where it's less chaotic, but there is so much right there. Grand Central is accessible without going outside, including Cafe Gru... Read more
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