from Tacoma, Wa
Submitted on 09-07-2016
Location: A, Check-in B, Service A, Lobby C, Dining B, Bar C, Gift shop A, Elevators A, Room A, Room HVAC A, Bathroom B, TV B, Business Center, C. Our first trip to New York, married couple with three kids: 15, 12 and 10 arrived on July 1st, about 6pm. We drove here so I experienced driving through the Lincoln Tunnel to mid-town Manhattan with this Hotel smack in the heart of Times Square. I'm kinda pleased with myself to say that I drove in NY City, but it was a crazy experience for sure. ...
Location: A, Check-in B, Service A, Lobby C, Dining B, Bar C, Gift shop A, Elevators A, Room A, Room HVAC A, Bathroom B, TV B, Business Center, C. Our first trip to New York, married couple with three kids: 15, 12 and 10 arrived on July 1st, about 6pm. We drove here so I experienced driving through the Lincoln Tunnel to mid-town Manhattan with this Hotel smack in the heart of Times Square. I'm kinda pleased with myself to say that I drove in NY City, but it was a crazy experience for sure. Location = A: Great, in the heart of Times Square, immediatlely across from Duffy's Square, well known for the TKTS reduced-price theater tickets booth located there. Walking distance to tons of restaurants, Broadway theaters, shopping and subway. There is a small "loading zone" at the curb outside which we missed at first, had to drive "around" the blocks to get positioned to pull up there which took another hour+. There's no guarantee a cab, car, truck motorcycle or crowd won't take up the spot so it was a challenge. I then had to drive the car to a rental drop off about 10 blocks away. Check-in = B: The "First" entry is on the ground floor with 1 or 2 doormen and a Concierge desk. Nice enough and if you confirm your arrival, you then take one of the three elevators there up to the 3rd floor where there are three check-in desks. Lobby = C: Directly off the elevators on the 3rd floor, you step into the Lobby/lounge/sitting area/gift shop/business center/check-in desks. So for me, it's kinda strange as the bar/lounge is the first thing you see off the initial elevators. Not really a traditional lobby but I get space is limited and you wouldn't want it on the main floor immediately off the street. There is actually a bar counter to sit at and then a lounge/dining area. You can eat there and maybe technically it's not a lounge but it has that feel, to me. Main/Room Elevators = A: There are I recall 6 elevators, all very quick. We were on the 43rd floor (top) and it zoomed up and down nicely. Roomy to accommodate several people, maybe 10. Room(s) = A: We had a double room, two queen beds in one room and a living room with a sleeper/sofa. Both rooms with TV, a mini fridge in living area, desk w/ chair and an easy chair/ottoman. Small bar sink w/ coffee maker. Bathroom = B: Just one with two doors; one door off the bedroom and one off the living room. Basic bathroom, in good condition. Shower is fine, a little low shower head for me. HVAC = A: It was warm during our trip and the AC worked very well. Easy wall control up or down. Dining B: There is a restaurant on the 5 floor which we weren't aware of initially. We did not eat but did walk through. It's okay, but plain, no windows, no character really. Looks to be a buffet with an okay, usual selection. That, plus the 3rd floor lounge/dining area are, for me, a "no frills" option for eating. Too many good places around the immediate neighborhood to eat at. Gift shop = A: on the 3rd floor it's a surprisingly large (narrow) shop with lots of snack, drink options as well as souvenirs. Service = A: Doormen, Concierge, Bell men, front desk, all great, knowledgeable and friendly. Charlie was great as was Colette. It was a great location, clean, comfortable room with good service. Those are the most important things for us when travelling.