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Doubletree Guest Suites Times Square

New York - All Airports, NY, US (NYC)

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Based on 7279 reviews
The Doubletree Guest Suites Times Square-New York City hotel is the only all-suite hotel on Broadway in Times Square.
Room & Rates
2 Doubles Premium Suite w/Sofa Bed Non Smoking - Doubletree Guest Suites Times Square - 1

2 Doubles Premium Suite w/Sofa Bed Non Smoking

  • 2 double beds
  • separate sitting area w/sofa bed
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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2 Double Suite Pure Allergy Room Non Smoking - Doubletree Guest Suites Times Square - 2

2 Double Suite Pure Allergy Room Non Smoking

  • 2 double beds
  • hype-allergenic premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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1 King Suite Non Smoking - Doubletree Guest Suites Times Square - 3

1 King Suite Non Smoking

  • 1 king bed
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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1 King Bed Premium Suite w/Sofa Bed and City Views - Doubletree Guest Suites Times Square - 4

1 King Bed Premium Suite w/Sofa Bed and City Views

  • 1 king bed
  • sofa bed
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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1 King Suite w/Times Square Views and Sofa Bed - Doubletree Guest Suites Times Square - 5

1 King Suite w/Times Square Views and Sofa Bed

  • 1 king bed
  • sofa bed
  • views of Times Square
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
Hide room details
1 King Suite Pure Allergy Room Non Smoking - Doubletree Guest Suites Times Square - 6

1 King Suite Pure Allergy Room Non Smoking

  • 1 king bed
  • hypo-allergenic premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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1 King Conference Suite w/Times Square View and Sofa Bed Non Smoking - Doubletree Guest Suites Times Square - 7

1 King Conference Suite w/Times Square View and Sofa Bed Non Smoking

  • 1 king bed
  • sofa bed
  • large corner suite
  • conference table
  • Time Square New Years Eve Ball Drop and Hudson Harbor Views
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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1 King High Floor Hudson Harbor View Non Smoking - Doubletree Guest Suites Times Square - 8

1 King High Floor Hudson Harbor View Non Smoking

  • 1 king bed
  • high floor w/view of Hudson Harbor
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
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1 King Corner Suite w/Sofa Bed Non Smoking - Doubletree Guest Suites Times Square - 9

1 King Corner Suite w/Sofa Bed Non Smoking

  • 1 king bed
  • sofa bed
  • large corner suite
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
Hide room details
1 Queen Suite w/Sofa Bed Non Smoking - Doubletree Guest Suites Times Square - 10

1 Queen Suite w/Sofa Bed Non Smoking

  • 1 queen bed
  • sofa bed
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
Hide room details
1 Queen Bed Premium Suite w/Sofa Bed and City View - Doubletree Guest Suites Times Square - 11

1 Queen Bed Premium Suite w/Sofa Bed and City View

  • 1 queen bed
  • sofa bed
  • city views
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
Hide room details
1 Queen 1 Bedroom Suite Mobility Access Tub Non Smoking - Doubletree Guest Suites Times Square - 12

1 Queen 1 Bedroom Suite Mobility Access Tub Non Smoking

  • 1 queen bed
  • separate bedroom
  • sofa
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
Hide room details
1 Queen 1 Bedroom Suite Mobility Access Roll-In Shower Non Smoking - Doubletree Guest Suites Times Square - 13

1 Queen 1 Bedroom Suite Mobility Access Roll-In Shower Non Smoking

  • 1 queen bed
  • separate bedroom
  • sofa
  • premium bedding
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • microwave, mini bar, mini-fridge and coffee/tea maker
  • flat screen television w/premium channels and pay movies
  • in-room safe
  • granite counters and oversized mirrors
  • iron/ironing board and hair dryer
  • daily housekeeping
Hide room details
Doubletree Guest Suites Times Square
1568 Broadway, New York, NY US 10036

The ONLY All-Suites Hotel on Broadway
Overlooking Times Square, and offering all impeccably-appointed suites, the Doubletree Guest Suites Times Square offers both luxury and convenience, just steps away from all of the historical theatres and the brilliant lights of Broadway. This full-service hotel offers all newly-renovated guest suites, a brand new lobby, new restaurant, new lobby lounge and new complimentary fitness center!

World-Famous New York City Attractions
The Doubletree Guest Suites Times Square is perfectly placed in one of the most bustling Burroughs of New York. Nearby, try out some of the numerous International dining venues and world-class shopping on Fifth Avenue! During your visit, relax in Central Park, or check out the historical Madison Square Garden. Explore some of the incredible New York City museums, or take a trip to Rockefeller Center.

Decadent On-Site Dining

  • Ginger`s Restaurant: Located on the fifth floor of the Doubletree, Ginger`s pays tribute to The Roaring Twentieswith gorgeous Asian-inspired decor. Open for breakfast, lunch and dinner, this brand new restaurant is the perfect venue for your pre- and post- theatre meals. Ginger`s features an extensive menu with signature dishes and a la carte specialties.
  • Ad Lib: This brand new hotel lounge is the perfect place to kick back and enjoy a drink with friends. Located in the main lobby on the third floor, Ad Lib is open daily for lunch and dinner, and offers light fair and all of your favorite beverages.
  • Coffee Kiosk: The Coffee Bar at Ad Lib features International coffee, along with assorted pastries and sandwiches.
  • On-Site Catering and Suite Service are also available.

Stylish Suites
During your stay at the Doubletree Guest Suites Times Square, unwind in a spacious, beautifully-decorated suite. These suites are perfect for business travelers, with large work-friendly moveable desks, ergonomic chairs and desk-level electrical and data port outlets. All suites also feature a large living room with sofa bed, plus dining area, and private bedrooms and bathrooms.

Even MORE to Rave About

  • 6,000 Square Feet of State-of-the-Art Event Space
  • Complimentary Fitness Center
  • 24-Hour Business Center
  • High Speed Wireless Internet Access in All Guest Rooms
  • Convenient to Penn Station, Grand Central and All Area Airports

AMENITIES:
  • 24-Hour Front Desk
  • Audio/Visual Equipment (+)
  • Business Center (+)
  • Business Services (+)
  • Coin Operated Laundry (nearby) (+)
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Guest Activity Desk
  • Lounge/Bar (+)
  • Luggage Storage
  • Multilingual Staff
  • Parking (+)
  • Pet-Friendly (+)
  • Restaurant (+)
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Shopping (nearby) (+)
  • Valet Parking (+)
  • Wake-Up Service
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 7279 reviews
from QC
Submitted on 24-05-2016
Worst hotel my family and I have stayed in in quite a while. I wasn't going to complain anymore but your staff just had too many strikes during our overnight stay. 1. Concierge was EXTREMELY unhelpful. I didn't get her name but with little to no driveway and a ton of luggages to bring into the hotel, I asked for help from your concierge--I asked where the porter was because I couldn't find one. She only said he should be at the door but there was no one at the door...... I said that and she o... Read more
from San Dimas, California
Submitted on 24-05-2016
My husband and I spent two week at Doubletree Suites by Hilton in NYC this May 2016. We have been staying at this hotel for a number of years and every time the service has been excellent. Being in Times Square, expect a lot of people traffic but this compensates for the roomy rooms (suites), great customer service, and outstanding location . A special shout out to the staff of Ginger's on the 5th floor. The buffet breakfast is excellent and the service outstanding. Everyone should not miss... Read more
from Schenectady
Submitted on 24-05-2016
Had a great time at the wedding. The room was very accommodating. Comfortable bed and large screen television. Next day we walked to Rockefeller Center and Times Square. We enjoyed our stay so much, we are planning to go back soon just to visit the city.
from McMinnville, Tennessee
Submitted on 25-05-2016
We have been to New York several times but have never stayed in Times Square. It took us about an hour to get to the hotel from LGA. The traffic was terrible and lots of construction around the hotel. We liked the hotel itself. It is nice to have a suite-the extra room is great. We had a great view of Times Square and we enjoyed looking out the window at all the lights. The blackout drapes worked great to keep the room dark at night. We were on the 17th floor and could hear plenty of stre... Read more
from Tucson, Arizona
Submitted on 25-05-2016
There is a lot of road and sidewalk construction currently going on around the hotel and Times Square so be patient. We received warm cookies at check in which was a welcome treat. Room 2404: Facing North, good views of northern Times Square. Loved the separate bedroom from living area. Room came with a fridge, safe, and microwave. There is an ice machine on this floor but no vending machines. The gift shop on the Lobby floor is very small. The only laundry facilities are if you have the h... Read more
from Waterford, Michigan
Submitted on 04-06-2016
This was a very average experience at a high cost. Room was large and clean and hotel is located conveniently in Time Square. We had minimal staff contact but what we did have was adequate. Courteous but certainly didn't go out of their way.
from Grantham, United Kingdom
Submitted on 05-06-2016
We stayed in room 3207 25th May for 5 days and this was perfect for us the view was ok not brilliant due to the construction work but it didn't bother us. The room was spacious and clean and the bed very comfortable. We ate in the restaurant down stairs in the lobby once it was nice and very reasonably priced the staff are wonderful the warm cookies are very delish. Thank you for a great stay M & J Stanger ???
from Essex, United Kingdom
Submitted on 05-06-2016
Great central location, you can walk everywhere midtown, eg Central Park, theatre, 5th Avenue, ESB etc and is an easy Tube ride to Battery Park for SOL. Would most definately stay again. Rooms are a good size for a family of 4. (Two young kids). Lots of restaurants nearby. Plus the hotel food is excellent. Slightly noisy A/C was my only gripe.
from San Juan, Puerto Rico
Submitted on 06-06-2016
Huge rooms with a great view, great for families. If you dont mind crowds, this hotel is for you. Sometimes is expensive, but if you're flexible, great deals appear. It avegares 350 to 450, but i have stayed for $150.
from Statesboro, United States
Submitted on 06-06-2016
Our stay was very pleasant from the time we arrived on Monday, until we checked out on Friday. The staff was friendly, the room was clean, the hotel was beautifully decorated, and the cookies were great. We had a corner room overlooking Times Square, and the views were AMAZING. We will definitely stay here again if in the area. We highly recommend this hotel.
from Belfast, United Kingdom
Submitted on 21-06-2016
Could not recommend this hotel highly enough, from the housekeepers to the reception and security staff, each one was so friendly and made our stay all the more enjoyable. The location is perfect for all sights and shopping and so handy for the subway and Port Authority Bus Station which we used to visit Jersey Gardens. Our room was very spacious with large bathroom and separate bedroom and beds so comfy. Our view was of Times Square and this was so lovely to wake up to each morning before our ... Read more
from Boca Raton, Florida
Submitted on 21-06-2016
Wonderful. Great stay!!!!! Perfect time in amazing city with friends ! Staff was very welcoming. Andra at check in was helpful with dinner selections and the coffee kiosk was quick and had the best coffee !! Great location !!
from Richmond, Virginia
Submitted on 21-06-2016
The location of this hotel is near perfect for tourists, it's right in the heart of Times Square, and very reasonably priced for our weekend stay in NYC. It was an easy walk straight up 7th Avenue from Penn Station, and another easy walk up 7th to Central Park. (Easy even though I had my 13- and 9-year-old with me.) Carnegie Hall, Rockefeller Center, Radio City and Empire State Building are all within easy walking distance. Lots of theaters in the area. Bring ear plugs -- it IS Times Square -- b... Read more
from Richmond Hill, Georgia
Submitted on 21-06-2016
The hotel is literally right in Times Square. Hotel is pricey...obviously pecause of location. It is VERY crowded right outside the hotel. It's hard to navigate your luggage outside the hotel. Traffic is tough in the area so don't expect to get there quickly. Hotel is very clean. Staff is moderately friendly. Breakfast is way overpriced if you don't have free breakfast credit.
from Milpitas, California
Submitted on 21-06-2016
We stayed at Double Tree Suites Time Square in June. Great location which is short distance to the most of the main attractions, Rockerfeller, Top of the Rock, Empire State Building, Macy's, shopping....Good staying experience.
from Augusta, Georgia
Submitted on 01-07-2016
Great location, clean hotel, friendly staff. If you are wanting to stay right smack in the middle of Times Square, this is the place to be. Located right next to a Subway and Starbucks. Location, location, location!
from Knoxville, Tennessee
Submitted on 01-07-2016
This is the perfect place for a stay in the city. We got a Times Square view room and even though the view was nice, the room was small. I think a larger room with a lesser view would be just as good. This place is clean and nice and close to just about everything. We came at Christmas time and walked to Rock Center about every night. The bellmen were so nice to help us get cabs/uber and I will certainly stay here again when I return. would really like if they had a better in house restauran... Read more
from Melbourne, Australia
Submitted on 01-07-2016
Bang in the middle of Times Square. 4 adults, 2 in their mid 60's, their kids mid 40's grandkids twins 11 and one 8 year old. The rooms are great. Each with a bedroom and separate lounge. Air conditioning excellent, great beds, 2 TV's, tea and coffee and a large fridge. The bathroom has a shower over the bath and hot water all the time. Even without the kids I will not look for any other hotel. The staff are attentive and the housekeeping is A1. Position position position is premium. Thank you H... Read more
from Buffalo, New York
Submitted on 01-07-2016
Was expecting a better experience being a Hilton hotel. Room was showing wear and for the cost per night one would expect more luxurious accomodations. Staff was friendly but needed to call housekeeping 3 times for extra towels. Free breakfast was so so as variety was good but quality of food was below average. If prices were lower I would stay again but for what I paid I will look elsewhere.
from Houston, Texas
Submitted on 02-07-2016
Checking in was a breeze with Hilton Honors membership even though official check in time is 4pm my room was ready around 1230pm. Got upgraded to 43 rd floor suite room with yummy doubletree cookies and breakfast for 2. Awesome view of NY harbor and Times Square. The hotel does seem a bit dated at times when one looks with a microscope but you can't beat the location and the constant help available from concierge desk to front desk. Breakfast is full buffet and quite plentiful for family. H... Read more
from Alabama
Submitted on 04-07-2016
We were in JFK for the storm on 1 July and all the hotels were sold out around the airport. Although it was an hour's ride we got a great Hilton Diamond room rate, including full breakfast and were able to rest, sleep and walk around the area prior to going back to the airport for our flight to London. The lady on the desk when we arrived very tired, was great. Nice suite and wonderful location directly in Times Square.
from Fort Worth, Texas
Submitted on 04-07-2016
This hotel is in the heart of Time Square. The staff was always willing to help, and were on top of any request or need. The rooms were extremely clean! Wonderful experience & location made it easy to get any where!
from Terre Haute, Indiana
Submitted on 04-07-2016
This is the fifth time I have stayed at the Doubletree. It is an excellent experience. Staff is very friendly and helpful. Love the concierge service, as well. It is located in Times Square and it is close to everything.
from
Submitted on 04-07-2016
First time my 16 yr old daughter did not complain about sleeping on the coach pull out bed. Said it was so comfortable and no springs! We also loved the Erika and Jennie at front desk. Had a great laugh with them over the naked man that danced and then jumped from top of sign in front of our hotel.
from South Dakota
Submitted on 04-07-2016
For our first visit to New York City this hotel was perfect. We traveled with our 4 kids so the room was the perfect size with 2 double beds and a sofa sleeper in a separate room. We also had a fridge and microwave(which didn't work). The double sinks in the bathroom were useful. The subway is right outside the door and the hop on hop off bus picks up right across the street. Arrival was a bit difficult because of the construction in front of the hotel, we had to self park at the hotel parkin... Read more
from
Submitted on 09-07-2016
I stayed here with my parents just after 4th July weekend, we had also stayed at another Hilton downtown before. The rooms here were great, very large by NYC standards. Decor was nice, probably due for an update in the next 2-3 years. Very quiet considering it's right on Times Square and there was actually some construction next door. Security was fantastic given the location, needed a key to get up to the lobby. We had the buffet breakfast on the last morning, staff were great but for what y... Read more
from San Francisco, California
Submitted on 09-07-2016
Location was convenient; able to get everywhere we wanted. All staff was helpful and friendly. It was crowded in hotel lobby so maybe more seating would be good. Due to higher occupancy rate, rooms might need to be updated. Great to have 2 separate rooms within each suite with double entrance to the bathroom; very convenient.
from Wisconsin
Submitted on 09-07-2016
This holel was right on Times Square. We flew into Newark, took the Newark airport express to Port Authority and walked 5 blocks to our hotel. No problem! The hotel is extremely quiet despite being right on Times Square. The rates change every day, so that is the only thing you want to be careful of Monday night was the most expensive. We stayed Sunday through Friday night. The hotel was clean. I would recommend to stay here if you want to be in the middle of everything. We took a family ... Read more
from Tacoma, Wa
Submitted on 09-07-2016
Location: A, Check-in B, Service A, Lobby C, Dining B, Bar C, Gift shop A, Elevators A, Room A, Room HVAC A, Bathroom B, TV B, Business Center, C. Our first trip to New York, married couple with three kids: 15, 12 and 10 arrived on July 1st, about 6pm. We drove here so I experienced driving through the Lincoln Tunnel to mid-town Manhattan with this Hotel smack in the heart of Times Square. I'm kinda pleased with myself to say that I drove in NY City, but it was a crazy experience for sure. ... Read more
from Portland, Maine
Submitted on 10-07-2016
Perfect spot. Dead center of Times Square action and near subway stations. Suite had very comfortable bed and decent fold-away bed in convenient sitting room. Went for 4th July fireworks and couldn't believe the low room rate and great value. Our second stay here and definitely more to come.
from
Submitted on 11-07-2016
The Doublretree Suites in Times Square provides an ideal location for anyone wanting to stay in the heart of NYC. Our 2-room suite was very clean and comfortable and the staff was kind, courteous, and extremely helpful. The hotel could use a bit of updating -especially the bathrooms- but overall this is a great hotel for the price!
from Allen, Texas
Submitted on 12-07-2016
First, let me say the staff was very pleasant and helpful, and the location is perfect. We have only good things to say about the staff and location. Now, for the hotel. It needs major updates to be up to par with other Hiltons we have stayed in throughout the country. We stayed n a suite, over looking Tims Square (not cheap). First thing, we had trouble with the key cards. After getting new cards and still having problems, they sent maintence & realized it needed a new lock on the door as ... Read more
from Independence, Missouri
Submitted on 12-07-2016
This hotel is the perfect location for the traveler who wants to be right in the heart of the City. This hotel is directly across the street form the TKTS booth. In addition to the location, the staff was friendly and the rooms were a decent size for New York. The suite offers a good-size bedroom, a bathroom, a living room area with a pull-out bed, and a wet bar which provides another sink. The prices were also reasonable. The elevators were a bit on the old, small side AND the rooms could use a... Read more
from Denmark
Submitted on 12-07-2016
following a bad experience in a Washington hotel we were so worried we would not have a good night sleep by the crazyness of Time Square. However we loved our room size, quietness, view and staff. would stay here again and again
from Charlotte, North Carolina
Submitted on 13-07-2016
Stayed for a business trip & Hilton is one of our preferred vendors. There were some else's back hairs (some short & curly) in the shower. Drain was broken. Hair on the comforter. My company did not pay $500 a night for a warm cookie upon arrival... Keep the cookie & provide clean accommodations.
from Memphis, Tennessee
Submitted on 15-07-2016
My wife and I stayed at this hotel while she was at a business conference and we returned 19 years later with our kids. First off, the location is perfect for sightseeing. Access for the upper east side to battery the park is easy. TKTS is just across the street. (If you are going to more than one show ask about their fastpass option.) Check in can be a little hectic. A lot of people, including my family, arrive early to get started on touring. Check in is 4:00 PM. We arrived at the hotel abou... Read more
from Cincinnati, Ohio
Submitted on 16-07-2016
Rooms were large and clean. The beds were so comfortable. We enjoyed the suite. Room was large for New York standards. So close to theaters! The staff was outstanding - very helpful and friendly. Right in the middle of the action. We would definitely stay here again.
from
Submitted on 16-07-2016
I've been here twice with my family. This hotel is amazing. It is right in the heart of Times Square. The rooms are very clean and the price isn't too bad for being right in the big apple. There isn't a breakfast, but there is so many small cafes around. I highly suggest this hotel!
from Detroit, Michigan
Submitted on 17-07-2016
It's right in the heart of the theater district. I found the service to be good and wait staff in the restaurant for breakfast were wonderful. The selection of wine in the bar was limited. Sofa bed in the suite was a bit frayed and dingy this time. That was not the case on my prior stay.
from Surabaya, Indonesia
Submitted on 17-07-2016
I was travelling with family (3 kids) to New York and stayed for 4 nights in this Hotel Arrived at the hotel at around 01.30pm. The drop off space was very bust as it was located in the very busy road, luckily their bellman was so helpfull and responsive. They took care of our 5 big luggages. We had to take elevator to get to the lobby It seems that this hotel is family hotel, all the people who were in the line for check in mostly came with kids The receptionist was friendly and helpfull The r... Read more
from Annapolis, Maryland
Submitted on 18-07-2016
Being NYC, I was expecting an extremely small room but we had a suite for 6 people and it was very comfortable. Located conveniently in the middle if the action of Times Square but quiet and sophisticated inside the hotel.
from isla verde
Submitted on 18-07-2016
The best Excellent service . Vicki , Ralphy ,Rosa and Julio treats us like family!!! Excellent service and location!! Highly recommended!! After all it's all about location, location, location!! We will be back, that's for sure!!!??????????????????????????????????????????????????????????????????????????????????????????... Read more
from
Submitted on 19-07-2016
Stayed here Monday through Friday and found the staff to be very accommodating. They helped us get show tickets with ease for Jersey Boys and we had comfortable transportation from hotel staff back to the airport for 40.00 for four of us. Great location near subways. Fun neighborhood to enjoy evening meals and quick breakfasts. Only draw back was ice machine on 14th floor was not working and a few people grumbled about cold rooms with air conditioning controls not working. Could use more st... Read more
from North Chicago, Illinois
Submitted on 19-07-2016
The experience was just okay and not what is expected from a Double Tree. The windows were filthy and you felt like you were in a hotel under construction. The sofa bed is so uncomfortable don't bother. Room itself was dirty. This hotel for the price needs to step it up.
from Sydney, Australia
Submitted on 19-07-2016
What a fantastic location. I had read past reviews saying negative comments on it being right in the craziness of Times Square but that didnt bother us at all. It was more exciting to come out of the foyer each time and see the hustle and bustle of NYC and the bright lights. We didnt find it too packed to the point of not being able to move around or exit our hotel. And on that note the entrance is very secure and definitely made us feel safe. Check in took a little while with a bit of a queue b... Read more
from Phoenix, Arizona
Submitted on 22-07-2016
We recently spent 6 days and 5 nights at the DoubleTree Suites in Times Square. The staff was great and the suites were nice, but a little dated. The hotel is right in the middle of Times Square, but the crowds get really old after a day or two. As Hilton Honors Gold member, we were upgraded to a high floor with a nice view. Even then, you could hear some street noise. The hotel has a restaurant that provides a great hot buffet and made to order breakfast. However, the restaurant is not ope... Read more
from Columbia, Missouri
Submitted on 23-07-2016
Excellent hotel for our family of 6 (ages 15-50). Clean, comfortable room with plenty of space for 6! We didn't hear any sounds from Times Square which made for a good nights sleep! Front desk and cleaning personnel were very gracious and took time to talk to us. Andrea was very courteous and helpful showing us a map of the city and helping us find a wonderful place to eat (John's Pizzeria-we'll be forever grateful). Thanks to all of you!
from Sheffield
Submitted on 23-07-2016
My wife and I stayed here with our 16 year old son for 7 nights in June. We had a King Premium Suite on the 36th floor and were delighted with the room. There was plenty of living space and a nice big bathroom with separate access from the living room and the bedroom. We had a "city view". We were not looking at any iconic buildings and could just see the edge of Times Square. Our bed was comfy and our 6ft tall son was happy on the sofa bed. There is draw space in the living room and bedroo... Read more
from Washington DC
Submitted on 24-07-2016
The doubletree midtown is a very forgettable hotel. The staff was exceptionally gracious and accommodating. Bedding clean and comfortable. Rooms are cramped. Bathrooms are small and awkward. During busy times, the elevator access was a problem. You'd have to wait and then get crushed into an elevator that stopped at seemingly every floor. Keys go bad, right? But we had to replace a key every day. Maybe my fault but super annoying.
from Florida
Submitted on 24-07-2016
The Doubletree is centrally located, everything at your fingertips. You are within walking distance to a multitude of theaters and restaurants. It is within walking distance to The Empire State Building, Macy's, and Central Park. The staff is friendly and informative.
from Hellevoetsluis, The Netherlands
Submitted on 27-07-2016
This hotel is located on Broadway. Perfect location if you want to visit a musical, to shop or to start your NYC hop-on/ hop-of tour. The busses stop in front of your hotel. You will find many kinds of public transportion on walking distance. The room we booked was a suite for 6 persons. Two queens and one sofabed. The queens slept great but the sofabed really needs a better matress. We asked the staff for an extra matress and they took care of this the same day. Perfect service. There is only ... Read more
from Cincinnati, Ohio
Submitted on 27-07-2016
Great location.Helpful and friendly staff. Having a clean, large suite in NYC was fabulous. This suite made our stay one of the best trips ever. Within walking distance of most places, plays and small restaurants.
from Saint Louis, Missouri, United States
Submitted on 27-07-2016
At first I was worried about staying at a hotel in Times Square. However, this proved to be a great and fun location. Stores are open around the hotel late until about 1 a.m. This is a great place to people watch and easy to get to the subway. Plenty of great restaurants near by and theater! Rooms are very nice and beds are comfortable. We had one glitch with the hotel regarding payment. My mom prepaid and they charged my card. It took a while to get them to realize my mom's card was already cha... Read more
from Palm City, Florida
Submitted on 27-07-2016
My husband and two children stayed here for six nights. The hotel is on an extremely busy corner of Times Square. When we were there they had no valet service which meant we had to drop of our bags and park at the garage around the corner and then walk back to the hotel. There is a lot of construction going on both in front and to the side of the hotel. Beware of the lower floors on the north side as the construction noise is terrible. We had pre selected a room and requested an early check... Read more
from
Submitted on 27-07-2016
All in all, this was a great hotel for our family including four teenagers. I appreciated the spaciousness of the suites and the cleanliness of the rooms. While the hotel might be in need of some decor updating, we spent the majority of our time outside of the hotel and that wasn't important to us. The employees were very kind and courteous. We did not wait in lines and our rooms were ready at our check in around 1 pm. The hotel food was good (we ate appetizers for one meal). The in-room co... Read more
from
Submitted on 30-07-2016
The hotel is in a perfect spot to get around and see all of New York!!! The staff is incredible friendly. Very clean rooms. One of the best features is the hot fresh cookies they have at the front desk. Stop by anytime and grab a cookie. Every time we got back to the hotel it was a great snack!!!
from New York
Submitted on 30-07-2016
Wonderful staff and room clean. Didn't like the amount of noise around hotel! Would not stay that close to time square again. If you wanted near the action, this is the place for you! Room service very very good and fast.
from Seremban District, Malaysia
Submitted on 31-07-2016
Stayed here for 1 week with my family of 5. The 5 beded suite was very comfortable and equipped with microwave and coffee making machine. Booking 1 room for 5 here is cheaper than booking 2 rooms at cheaper hotels. The cleaners do an excellent job daily , super clean and spotless rooms . Hats off to the wonderfull , super efficent and friendly cleaner ladies! You ladies are the best !The staff at the reception were all very friendly and helpful. The concierge do a fantastic job in booking ticket... Read more
from NJ
Submitted on 31-07-2016
I had stayed at this hotel a few years ago, and wasn't thrilled with it. It was dated then, and it still is. I just stayed there again, and had a change of heart (I wanted to stay at the Hilton Times Square, but it was booked). I took my niece to the City for a graduation gift. I am giving it 4 stars, not because of it being a luxury hotel, but because it has a number of very good things to offer. The first is that it is a suite hotel - there really are two separate rooms, with doors. Both room... Read more
from Orlando, FL
Submitted on 31-07-2016
Rhonda on the front desk was wonderful. After we were told that our reservation did NOT include breakfast by one receptionists, we checked back later and Rhonda did some research and found that our reservation was on the Family Plan and actually did include breakfast for the four of us - a significant saving. She promptly issued us coupons for free breakfast for our four day stay. This is a valuable employee that every hotel should strive to have.
from Sacramento, California
Submitted on 01-08-2016
Jim the bartender is awesome! He always has great places to recommend to visit and great stories to tell. Excellent service and a great entertaining guy! 5th time I've stayed at this location and wouldn't stay anywhere else as long as he's working there. He's always welcoming to my family and I. Thank you Jim!
from
Submitted on 03-08-2016
If you are ever looking for a hotel in the heart of Times square and Broadway and you HATE small rooms or got a family with you then let me assure you this is one of the best choices available in NY. We were 2 adults and had 2 kids and i can't stand small rooms therefore I picked this hotel. All suites have a bedroom and living room - i am sure they got other options too. There is a sofa bed in the living room that takes easily 2 kids so it gives the perfect solution during the day where the fam... Read more
from Barrie, Canada
Submitted on 03-08-2016
If you are looking to go to NY City for the weekend, this hotel is right in the heart of everything! Walking distance to all Broadway plays, Madison Square Gardens, right IN Times Square :) The bed was so lovely and luxurious...best part of the room!! Definitely great city views...it was very busy and crowded getting in and out of the hotel as it opens right into the middle of Times Square, but then again...it is right in the middle of Times Square! lol Perfect for a weekend of fun with fri... Read more
from Gainesville, United States
Submitted on 03-08-2016
Great location great service. But dusty and very dirty toilets. The toilet never got cleaner the whole time we were there. They left plenty of towels. But the cleaning of the rooms were hit and miss. The beds were nice. Pillows were skechy. I would stay again. If we wanted the times square experience.
from Halifax, NS
Submitted on 04-08-2016
Stayed here in March - always amazing - perfect location - staff super friendly - very clean - great internet - delicious cookies - love the size of the rooms for NYC! Can't wait until our next trip and will def stay here again!
from Draper, Utah
Submitted on 05-08-2016
You certainly can't beat the location right smack in the middle of Times Square, and then when you get a room in NYC that has a spacious bedroom with plenty of storage space, and large bath and then throw in a living room what more could you ask for. Nice cocktail lounge in the main area of the hotel, and a good restaurant for breakfast. Security as you enter and then all the services you expect from Hilton.
from Red Bank, New Jersey
Submitted on 05-08-2016
Check in is at 4pm. Our room was not ready at 4:30. They gave us a small suite that was ready...how nice. Room was clean and the bed very comfortable. The bathroom was dated with a low boy toilet; this needs improvement. Hotel staff were accommodating. The location is 47th and Broadway so perfect for shows which is what we were there for. They held our bags after check out no fuss at all.
from Traverse City
Submitted on 06-08-2016
We stayed here for 3 nights. It was our second stay here in 3 years. The rooms are a little dated but the mattresses were very comfy. We've never had a room with a view. Our window looks out to other windows of a next door building. The lobby and lobby bar have a good look and good vibe. Alex and Jim were very good bartenders. The valuable tip is to look for a breakfast package included with your stay. We booked through Orbitz and had a choice of either free parking or free breakfast. We too... Read more
from Chicago
Submitted on 06-08-2016
I was reviewing my TripAdvisor hotel reviews and was surprised that I had not reviewed my stay back in Spring of 2015. I feel badly because the front desk staff was so pleasant and, back then, I had the name of the very nice woman who checked us in and out a few days later. We had a suite, which was roomy by NYC standards, and a fairly good view of Broadway looking north. Higher rooms probably have even better views. I used their fitness room which was well equipped. The breakfast buffet was ext... Read more
from
Submitted on 07-08-2016
cant describe how much I love this hotel! It is the best hotel in Time Square, it has a great location and you have everything that you need. I loved my room, it was a really nice suite and we had a great New York view.
from Chicago, Illinois
Submitted on 09-08-2016
We stayed at this hotel for 3 nights. It is located in Times Square which is close to all the theaters. The rooms are okay. Not as worn out as a review I have seen on Trip Advisor. The bathroom could use an update but all in all for the traffic this hotel sees, it is not bad. One issue for me, the pictures show a double vanity however our bathroom did not have this. The website pictures also show the bathroom being much nicer than what we had. Our room had a safe which is very important to me, b... Read more
from Paris, France
Submitted on 09-08-2016
If you want to live in the heart of NYC excitent, the Double Tree suites in Times Square are your best choice. Amazing views from your room, kind and helpfull team, delicious cookies for the younger children were perfect. We were very confortable with our two children.
from Kettering, United Kingdom
Submitted on 09-08-2016
This hotel is in the heart of New York, you walk out of your hotel and your on Times Square, very close to a metro station and lots of shops. We didn't eat in the hotel but the food looked nice! The rooms were very clean and tidy and the staff were lovely, I would certainly recommend this hotel to anyone wanting to stay very close to the centre, they have door staff who check that you're staying there so make sure you have your key, The hotel is good for anyone with disabilities and children. Th... Read more
from Los Angeles, California
Submitted on 10-08-2016
This hotel is not the newest or modern but is over shadowed by how great the staff is and the location. You literally step out the from door in to the center of Times Square. The staff are trained well and just nice people.
from
Submitted on 12-08-2016
Stayed at this Double Tree for 5 nights as part of my bucket list. It is located right on Times Square which is really great since you can walk to almost everything. Ask for a upper floor when making the reservation or on check in. Better views and cuts down on the noise. We plan to visit again next year and will definitely stay here again. The front desk personal are very knowledgable about the tourist type of things to do. We wanted to see at least one play while on vacation and was reco... Read more
from West Chester, Pennsylvania, USA
Submitted on 12-08-2016
Came up for the weekend with the family to take my mother out. Everyone likes to stay on Times Square so we decided to try a different hotel. With the construction it was very difficult to get to on a Friday night. But it's a great location close to everything. But there were many items lacking, they only had two people doing check in and it got very backed up on a Friday night. When we arrived the two people checking in were having problems and it took 20 minutes before a third person assi... Read more
from Austin, Texas
Submitted on 13-08-2016
I stayed at the hotel in early August. The hotel is right at Times Square. I had forgotten how crowded that area is with tourists in the summer (or perhaps it's worse now). Making one's way out of the hotel and down the street is difficult with the throng of people. Next time I will stay at least 2 or 3 blocks away. The elevator situation was terrible -- 6 elevators for 43 stories and probably not all working and, adding to the problem, the hotel had students coming from the outside interviewin... Read more
from
Submitted on 14-08-2016
We prefer a suite even if it is just the two of us and this is an all suite hotel. Add in a fairly good location and a free full breakfast if you are a Hilton Honors member and it is pretty hard to beat. The location on Times Square is not my favorite but it is convenient to Broadway, Bryant Park, Central Park, and restaurants.
from
Submitted on 14-08-2016
Having booked this hotel a good six months in advance, on arrival they could not find my reservation and asked if i was in the right place or on the right day! Even with the systems down at the hotel this was a pretty dumb question to be asking. Even after giving both my reservation number and showing my Hilton honours app the staff struggled to believe I had a reservation. After 1.5 hours and giving all of my details we left and came back 2 hours later to find we still did not have a room al... Read more
from Washington DC, District of Columbia
Submitted on 16-08-2016
This hotel is located in the heart of times square and walking distance to many attractions. My fiancee and I stayed here on points and there is actually an entire floor just for people using points. The room was amazing for a NYC hotel. We stayed in a suite, I think they are all and we had two seperate rooms with two TVS. We also had a wet bar and couch. There was a window seat in the bedroom that overlooked time square and I loved it. It is loud and bright though, you are in Times... Read more
from
Submitted on 17-08-2016
The hotel staff was excellent in serving my colleagues and I during our time at the hotel. They gave us all the rooms we required with minimal issues and were quick to resolve any changes that we needed. Jena Joaquin, the catering sales manager, provided us with great catering services as well. She was professional, collegial, and a pleasure to work with.
from
Submitted on 17-08-2016
Excellent staff, clean room, decor a bit dated. Despite being at the very heart of NYC, room was quiet and spacious. Really well located for sightseeing and restaurants - everything within walking distance! Check out Patzeria friends and family for great affordable Italian food - reservations necessary!
from Llandudno, United Kingdom
Submitted on 17-08-2016
We had a lovely stay at the Doubletree from 8th August. All the staff were helpful and friendly and the view from the room was fantastic. We had free wifi and one free breakfast thrown in for free as a honeymoon present - lovely gesture. The location is excellent and the beds were very comfy. Some negatives - breakfast is $32 per person which is ridiculously expensive even for New York standards, as lovely as it was, we would not pay this every morning when there are lots of good diners nearby. ... Read more
from
Submitted on 17-08-2016
The guest sweet was excellent, only wish when i reserved a premium room 5/6/16, my room would have had a better view. However I liked the fact that as soon as you left the hotel you were at Time Square. Could hear none of the noise in the hotel.
from
Submitted on 07-09-2016
You can't beat the location in Times Square. My family selected the hotel because of the suite format which works great for families with teens. But, the hotel is very dated, looks like it did 10 years ago! The buffet breakfast was crowded and the food was average.
from new york
Submitted on 07-09-2016
I did not want to stay in Times Square but had to make a last minute reservation in midtown and options were limited. This hotel was a pleasant surprise. Once you get past the craziness of Times Square to get through the front door, you do have to go up two elevators to get to the rooms, which is a nuisance, but once in your room, there are spacious suites and very little street noise. I was on a high floor, but this was still surprising. If you want to be in the Times Square area, the Doubl... Read more
from Plano, Texas
Submitted on 08-09-2016
Had a fabulous trip with my sister and daughter. Hotel was great and let us check in hours early! Had a great bar with appetizers late after we went to Broadway shows. Central location, walking distance to Broadway and restaurants. And very close to the subway - highly recommend! Greeted with warm chocolate chip cookies and cold beverages. Great time!
from san leandro, ca
Submitted on 08-09-2016
Really comfortable rooms large and clean. Great people working in every department. A yummy breakfast offered at the restaurant named gingers and open till 11:00am with fresh prepared omelets, pancakes, waffles and more......a busy hotel but never over crowed like so many others. When you call for something to be brought to your room or just for room service it arrives in a timely manner. I always like staying at this property.
from Evansville, Indiana
Submitted on 08-09-2016
Great location in Times Square. Certainly busy outside as expected but once inside it is very quiet and typical hotel. For first time, it was great location with lots to do and many great restaurants.
from Manchester, United Kingdom
Submitted on 11-09-2016
Stayed 5nights: Sept 4:8th. Great room with TSq view, great location, almost great service- my daughter left after two nights but they tried to charge her for 5nights parking & Internet use (we're Hhonours members so it's free) - they did correct her bill to 2nights parking only. We didn't get any maid service on our penultimate day as the maids were very late on our corridor & kept giving us different times, then said their shift was finished! A maid did turn up later, just as we were getting... Read more
from Morgantown, West Virginia
Submitted on 11-09-2016
We stayed 2 nights. Staff was helpful enough, considering this place was SO busy. It's right in the middle of everything in Times Square. Not luxurious, but for 2 adults and 2 teenagers, the suite was perfect. They got the sofa bed and we got a king- separated by a door. We loved the convenience of the location, coupled with valet service for the car. It's also clean, linens were good. Not fancy, but zero complaints! Oh, and get a corner suite with the amazing view if you can. It's cool.
from nashville, United States
Submitted on 11-09-2016
If you are looking for a roomy hotel, this is it. There is a separate living room (with pullout sofa) so children can have their own bedroom and parents can have privacy; both have access to bathroom. With a mini--fridge and microwave leftovers can be brought back to the room for late night snacks. There isn't a better location for Time's Square. It's at Broadway and 47th--right in the heart of everything. We've stayed there twice and had good experiences both times.
from Melbourne, Australia
Submitted on 13-09-2016
Fantastic hotel in a fabulous Times Square location. An all suite hotel in the very heart of Manhattan. Our room overlooked the square and if it had been NYE we'd have had a front row seat at the ball drop. Excellent service from all staff we met and we could not have been happier. Hilton service at it's finest.
from Hamilton, null, Bermuda
Submitted on 13-09-2016
We stayed 4 nights, staff very friendly and helpful. Great location if you want busy, good shopping area. Separate living room with pull out sofa if you have an extra guest. Don't forget to get your hot choc chip cookie ....
from Linwood, Pennsylvania
Submitted on 15-09-2016
Although this time we got the smallest suite ever at this hotel, we always feel at home. Steve Gibi, "Jungle Man", has made us feel so special for so many years, he even knows our names. Such a beautiful and professional person! All the Staff at this hotel are the best we have encountered over the years at Hilton properties in the USA and overseas. So grateful for making us feel special every time we visit.
from
Submitted on 15-09-2016
This was our first time in NY as a family, we found the hotel to be a great location and the room surprisingly spacious and quiet for NY, the staff were very helpful and knowledgeable. Would definitely recommend to anyone wanting a little oasis of calm in the middle of the chaos that is time square.
from MINOOKA
Submitted on 15-09-2016
Had a nice time. Clean, comfortable, convenient and a great staff. Taking trips daily and always having a place to sit, relax and just watch the city move, JUST OUTSIDE THE FRONT DOOR! We had a great time with our 8 and 9 year old daughters and we will be back.
from Marion, North Carolina
Submitted on 15-09-2016
We had a great stay. It was clean and had lots of room. It was right in the middle of everything. The front deck was super nice and very helpful with everything. It's just a block away from Good Morning America. Which was a plus. We will be back.
from Glasgow, United Kingdom
Submitted on 16-09-2016
I stayed here for one week at the end of August and was very happy with every aspect. Staff were friendly, happy and helpful. Entire building is spotlessly clean, rooms cleaned every day, fresh towels every day if needed. We didn't eat or drink in the hotel so can't comment on that. Location wise you won't get more centre, the front door of the hotel us across the road from the big red seats right on Times Square! This means it is busy from the moment you step out but no problem with taxi drop o... Read more
from Lakeville, Pennsylvania
Submitted on 18-09-2016
Hotel was nice but a bit tired. Getting to a car valet was next to impossible since they only have space for a couple of cars. You have to circle the block which was horrendous. Suite was small and expensive $500 per night. Great if you're going to a play or New Years eve. Otherwise go somewhere else.
from Southampton, England, United Kingdom
Submitted on 19-09-2016
My friends and i visited the Doubletree 8th/12th sept , it is a lovely hotel, clean, good looking, we found staff friendly and helpful, it was nice to stay in Times Square , but we wouldn't want to again, as soon as you open the door its crowded, understandably , and kept getting hassled to buy tickets for this that and other, i think its better to visit Times Square than stay there, we were on the 31st floor , the room was clean and set out lovely, separate bedroom, lovely big bathroom!!! view... Read more
from Southampton, United Kingdom
Submitted on 19-09-2016
I and 3 friends stayed at this Hotel from 8th to 12th September. You step out the door and New York hits you in the face. The Suites are big, clean and comfy although we could only see a tiny bit of Times Square from the window. However, we didn't go to New York to look out the window. The staff were helpful and the welcome, warm cookie was a nice touch. Bit of a pain having to get 2 lifts up to the room but worth it if it helped security (key cards only checked once in 4 days tho) All in all wa... Read more
from Galway, Ireland
Submitted on 19-09-2016
Found the service of hotel staff on arriving to be very high standard and very friendly location of hotel is right in the middle of New York and very handy to get to any location and easily enjoy Times Square from hotel
from Rochester, United States
Submitted on 19-09-2016
We had a very enjoyable stay. The quality of the accommodations was very high and a great value. We had a beautiful room overlooking Times Square, which we enjoyed. The bed was very comfortable and we had a great night's sleep. The location was very convenient.
from Palm Harbor, Florida
Submitted on 20-09-2016
This is a nice hotel directly in time square. It is a perfect location to get to Broadway shows. The double decker bus tour is right across the street. Lori from the concierge desk is extremely helpful with getting tickets for shows and can answer just about any question you may have about what to do and where to go and how to get there. The rooms are clean, the staff is nice. The beds were very comfortable. No complaints here.
from Memphis, Tennessee
Submitted on 21-09-2016
In all of the hustle and bustle of NYC it's always good to have a feeling of home. Personally, the true stars at this hotel work in the restaurant, Gingers. Hannah is an amazing hostess and when she is away Serey has a way of making things lively. If you really want great service ask for Nur or Mo. And by all means, get a special item prepared by Eugene and have a chat with Steve.
from Keller, Texas
Submitted on 21-09-2016
Our room was clean and spacious with a great view. Windows faced Times Square and all of the activity below .Staff was friendly and accommodating. Hotel restaurant food and service were delicious and good. Breakfast was very expensive - $32 per person. Overall a great stay.
from Honolulu, Hawaii
Submitted on 21-09-2016
Great location, right in times Square. Close to shows, shops, and central park as well. Subway entrance is right on the corner too. A great place for just couples or a family get away. If you want to be in the heart of new York, thus is the place to stay.
from Coventry, United Kingdom
Submitted on 22-09-2016
Where can I start? From when I arrived to when I left, the staff, the hotel I could not possibly fault. The majority of my booking was dealt with a Mr William Yap. He made me and my partner's stay what I would call perfection. The room he organised for us to have was amazing. Right over Times square. It was very spacious with fantastic views. The quality of the hotel was immense. Very clean indeed. William made us feel very happy to be there. In the concierge department a gentleman called Milton... Read more
from McDonough, Georgia
Submitted on 26-09-2016
Previous pleasure trips to NYC have been alone or with just my wife and I so I've gone cheap since hotels are so expensive there. I've always stayed near Times Square, but a block or so off of 7th/Broadway to bring the price down. That has worked, but never made for good sleep due to the street noise that goes on 24/7 and our relative distance to the street in smaller hotels. This trip included my 11yo daughter and I wanted to stay somewhere a bit more convenient and quieter. Price still see... Read more
from Charleston
Submitted on 26-09-2016
We stopped at the Doubletree on the way home from a New England road trip. The lobby and reception area was nice. We were advised that our "deluxe" suite was around the back on the 4th floor - so we should drive around to park close by. What we found was that there was no elevator that went all the way up to our floor. Rather we had to use a tiny back elevator - then carry our bags up another flight (albeit a small one) of steps. Our room was very spacious - had a 2-sofa sitting area, king bed, ... Read more
from
Submitted on 26-09-2016
You can not get more central than this! The suites are great, especially for NY where rooms are on the smaller side normally. Everything is clean and comfortable. Needless to say the cookie you get upon checkin is worth the price alone!
from Surfers Paradise, Australia
Submitted on 26-09-2016
Wow! Talk about a superb location. From room 4301 on the top floor we have a direct view of the magical NYE ball and are set in the heart of Times Square. My husband devoured the cookie on check-in and I think that is a lovely way to start the trip. Our room wasn't ready when we arrived but we were early and by 3.30pm we were all checked in. The room is huge and spacious with a separate living area. We had a King Suite, Times Sq view (totally worth it!!). The windows are a bit dirty on the outsi... Read more
from San Francisco, California
Submitted on 27-09-2016
My issue was not with service. When a business has a lot of staff, who when asked, say they have worked in a place for 10-20+ years, management is doing something right for employees. Most all staff except one seemed very happy with their work and projected a favorable image to the public. All matters and requests handled quickly. Problem is I made reservations online at their website and when checked in, was told no info when nothing happened with requests, like wine order, extra towels (3 p... Read more
from
Submitted on 28-09-2016
We stayed here from the 13 to 17 Sept 2016. The day after checking in we received a call advising that there was an engineering issues in the room above and could we please come back to move our bags to a new room to avoid any potential risks.
from Toorak
Submitted on 28-09-2016
The Double tree suites in time square are very spacious as you have a seperate lounge room area to the bedroom. Plenty of space for everyone and even has a small kitchenette space and a coffee machine with pods supplied. The rooms are modern and the beds are excellent and ask for a view of time square if you can remember. When you arrive you receive the standard warm chocolate biscuit that every double tree provides on check in which is a nice touch. Great gym and wi fi. The position is unreal a... Read more
from Edmonton, Canada
Submitted on 29-09-2016
It was a good stay and budget friendly. The bathroom was clean, the bed was a little small but comfortable. Wifi was good. The location was great as it is located in a little quieter area, and close to some tourists attraction such as the Brooklyn bridge, battery park, and statute of Liberty.
from
Submitted on 29-09-2016
For a NY suite these were quite spacious. U.S. And the three kids comfortably fitted into the room/s. Having 4 women and one bathroom was a bit of a chalange. The room was a little dated and bed a bit small but all very clean. Having a microwave is always a bonus. You just can't beat the location. Right in the middle of Times Square and right on the subway. The only tip I would give would be to go to the 33rd floor or above. We were on 33 and could still hear some of the yelling from the squa... Read more
from Worcester, Massachusetts, United States
Submitted on 30-09-2016
This is my fifteenth annual stay at this hotel and I have enjoyed every stay even during renovations! If you don't want to be in the thick of it this is not your place in NYC. But if you want to revel in the calamity that is Times Square this is your place! Exceptional staff and great views from all rooms but ask for a Times Square view at check in as the desk staff is very accommodating. And a cookie.
from Niagara Falls, Canada
Submitted on 10-10-2016
2 rooms, with 2 couples and 2 teens, suites were perfect for us. Space to get together and room for all to sleep with privacy. Location in Times Square is great, near subways, restaurants, theatre and night life.
from Woolooware, Australia
Submitted on 10-10-2016
This is great place to stay if you can handle crowds as Times Square is crazy busy You are right on top of a subway entrance and you can walk to Lots of cool restaurants Broadway theaters and shopping district The room we booked was great for a family of 5 staff were all extremely helpful
from Seattle, Washington
Submitted on 11-10-2016
Great hotel. Great location. Best bed and pillows I've experienced in a long time. Stayed on the 37th floor, great view of Times square and everything that was happening there. Would stay here again. Wonderful staff.
from
Submitted on 11-10-2016
Visited New York City for the first time with my family. What a fab location: the hotel is basically in Time Square near shops, theatres and most importantly subways stations. It is an ideal start place to discover this amazing city and its attractions. Strongly recommend the hotel for families as the suite can comfortably accommodate 2 adults and 3 kids, with great views of Time Square.
from Tokyo, Japan
Submitted on 11-10-2016
We stayed for 7 nights in Oct 2016 and was very comfortable to stay. Hotel room rate was not cheap but considering the location (mid of Times Square), spacious room, had micro wave & refregirator in room we should take it was acceptable/reasonable price. Staffs were helpful and and friendly. We will recommend this hotel if my friends look for hotel in NYC.
from Lees Summit, Mo
Submitted on 12-10-2016
The best thing about this hotel is the location if you are visiting New York for fun. It is right on Times Square and as a matter of fact the closest hotel to Times Square. Be careful because a lot of hotels say they are on or near Times Square and they are several blocks away. The next best thing is that their rooms are all suites. Now the downside, if you are a Hilton Honors member they don't take care of you. I always ask for a higher room for the view and they really don't care.
from Washington DC, District of Columbia
Submitted on 12-10-2016
The hotel is right in Times Square across from TKTS. This can be a great thing (or a horrible thing ?? this time there was a concert in Times Square so all the streets were closed and crossing the street to get to the hotel was a trek up and down Manhattan). That said, in a normal circumstance you will be right in the middle of the action, with easy access to all what is needed for a tourist. The hotel is older and shows its age, but still a very good value. All the rooms are suite which is un... Read more
from Sydney, Australia
Submitted on 13-10-2016
As many others have said this hotel is right in the heart of Times square. If you don't like to step out into a crowd and sea of lights then this is not the hotel for you. Rooms are in pretty good condition and are good for families - we had a room with 2 doubles in one room and a full size sofa bed in a lounge. Worked out well for family of 5. The hotel has a bar area where you can have a drink and some food and a restaurant/breakfast buffet on another floor. We were not impressed with the br... Read more
from
Submitted on 15-10-2016
Great location; pet friendly (allows 2 dogs less than 50 lbs each), there are other pet friendly hotels in similar area but usually have tighter restrictions, mostly allowing one small dog only. Staff were very friendly; parking and unloading in front of the hotel is bit chaotic but that is mostly due to the busy traffic area and not as much because of the hotel management. The room we got was pretty small, but front desk did inform us at check in that the suites are much bigger, we wish this in... Read more
from Apple Valley, United States
Submitted on 14-10-2016
Great Hotel, Wonderful, professional and helpful staff. The hotel is centrally located, and the rooms are clean and comfortable. Housekeeping was very nice and kept our room clean. The daily breakfast was great. The restaurant Gingers was good as well.
from Las Vegas, Nevada
Submitted on 17-10-2016
BEWARE ROOM 906...This is unexceptable. Yes they comped us one free night but what if I wouldn't have found this on the first night and kept sleeping on it for the remainder of my 6 night stay with my 18 month old baby. I have stayed at this hotel for the last 4 years and I am disgusted that this could have been happening the whole time. I am disgusted that many guests before me were sleeping on this mattress. When you pay $400 a night to stay at a hotel you expect at the least to have a c... Read more
from North Carolina
Submitted on 17-10-2016
in the heart of town right across from the theater half=price ticket booth. nice clean spacious rooms, comfortable bed. breakfast was awesome! hot, cooked to order omelets and pancakes as well as bagels, fruit, cereal, etc. get the package that includes breakfast (a $40 meal) as the only other option close to hotel is McDonalds.
from Ireland
Submitted on 18-10-2016
stayed 5 nights hotel was clean, right on times square, great staff, got a room for 6 , great value. The management and staff were helpfull at all times day and night, no one expecting tips (unlike other hotels in NYC) easy check in and out
from Wright, Wyoming
Submitted on 18-10-2016
This hotel is all about location, location, location, right in the heart of Times Square. Easy walk to the Broadway shows and all the people-watching you can handle. This gives this adequate hotel the edge to charge more than it is worth as an inn. That is a choice you make when you decide to stay in the Heart of the City with all the action and it was well worth the money simply for the convenience and fun. The hotel itself is okay, not five star by any means but a pleasant place to spend a fe... Read more
from Mitchell, South Dakota
Submitted on 19-10-2016
This is the fourth time I have stayed at this hotel. I highly recommend this hotel and location. TimeSquare is right out the front door. Broadway ticket office right out the front door. Three blocks to the Rock, Fox News, Today Show and more. All walking distance and the subway 50 feet from the front door.
from israel, Israel
Submitted on 21-10-2016
The hotel is in an excellent location- Times square. The service is extra ordinary, the rooms/suits are nice and well equipped and clean. We didnt eat at the hotel so I cant review the food or dining room. We goot free Wi-fi everywhere which was very use full. Very good place for NYC visit and not too expensive
from Coronado, California
Submitted on 21-10-2016
Wonderful greeting by Ali and Tomny. They made us feel so welcome. Tomny also took time to help us find our way around. Every time we turned around the staff was excellent. The other great feature is that it is right on Times Square and in the middle of all the action.
from Bayport, Minnesota
Submitted on 21-10-2016
This hotel is very tired. As a loyal Hilton honors member, I am used to better properties. Our bed had dirty sheets( gum). Tv did not work. Shower leaks. Not enough towels. I've stayed here a couple years ago and it was fine. Staff was very responsive but these problems should not exist. This is my last visit.
from
Submitted on 21-10-2016
Will definitely come back with our teens next time! We just love the actions, sights and sounds in Time Square. If broadway is what you came for, it's definitely the place to stay. Eating out that doesn't dent the pocket, is here too. DoubleTree is a block away from gourmet food courts and Halal food carts can be found in every street corner. If tired of city sights, heads up north for a few blocks way pass Rays Famous Pizza and Carnegie Hall and stroll the refreshing Central Park.
from Edinburgh, United Kingdom
Submitted on 22-10-2016
We stayed for 5 nights in October - 17th floor, 1 bedroom suite, for a couple and a teenager. Old fashioned set-up but lots of space - ideal for our needs. The beds were very comfortable. Fridge well used by us, microwave, not at all. Construction work opposite but as we were out all day it never bothered us, some noise at 7-ish which got us up and moving. This hotel is well placed for everything - near the tour buses, subways, theatres, 20 min walk to Central Park, MSG, ESB etc..... Right in th... Read more
from
Submitted on 22-10-2016
Two floor hotel had exactly two of the smallest elevators I have ever been in! One was about twenty rooms away while the second was on the opposite side of the hotel in the banquet area (in other words, USELESS!) Our first room had a powerful odor and our second room also had an odor but less so. Our second room AC did not work until they changed the batteries in the thermostat. No counter top in the bathroom: just a small shelf. Our banquet room was in the basement and took several turns... Read more
from Glasgow, United Kingdom
Submitted on 24-10-2016
I was in room 1306. We asked to be moved and were advised no other rooms available. Our view was of a brick wall and an office less that 5m away. Situated in the middle of Time Square, we were in very disappointing to have paid premium rate for views of the square and the Skyline but sadly never got them.
from Ottumwa, Iowa
Submitted on 24-10-2016
We stayed 2 nights after traveling the east coast celebrating our 30th Anniversary. Benny at the bar suggested ideas and places to go as well as how to get there(excellent service Benny). Lady at welcoming desk was also very helpful. We stayed on the 14th floor with a view of times square. Construction outside but never interrupted us. Room very clean, was large with seating area and a bedroom. Would recommend to anyone to stay, right in the middle of everything.
from Chester, United Kingdom
Submitted on 24-10-2016
Hotel was ok - cleaning staff were very friendly but most of the reception staff were completely unhelpful, looked miserable and did not want to listen or help. Beds were comfortable but the furniture was dated and broken. Good location so I guess that's why the staff can't be bothered....
from
Submitted on 25-10-2016
We asked for a corner room-suite over looking Times Square. It was rather overwhelming- thank goodness they had black out shades! Great view. Room was a little beat-up but when you think of the volume of travelers each day, each week, each month- it still was a good place to stay. Especially if you are a "tourist"! One of the best things that happened was the bellman who handled our luggage suggested a private car to take us to Brooklyn to catch our cruise at the Brooklyn terminal. We ende... Read more
from Seattle, Washington
Submitted on 28-10-2016
Wonderful service both friendly and knowledgeable. Always went the extra mile. Surprisingly quiet given its location. Windows open which is unusual. Mediocre decor but ok. Will go back next time. Right in Times Square by same day tickets booth.
from
Submitted on 28-10-2016
Went there on a solo trip to us. Amazing location. Right at the Broadway. Excellent service . Can't ask for more. Great place to stay if you want to visit nyc and be in the center of all it has to offer. Keep it up
from
Submitted on 29-10-2016
You are right in the heart of it all. Quick walk to broadway shows (saw Hamilton - simply incredible). Right across from subway. Only negative was it is impossible to get to from airport. Traffic around Times Square is beyond crazy. Hotel staff very friendly, concierge top notch.
from Galway, Ireland
Submitted on 29-10-2016
Zero problems with any of the service in the hotel but the location is a bit mad at times so we found ourselves saying that it would be great to exit the hotel without being greeted by crowds! but if you want to be in the heart of it this is the place to stay!
from USA
Submitted on 29-10-2016
I stayed in NYC one night for a business trip. Hotel is 5 minute walk from Penn Station. Staff are friendly and helpful. Room is modern, clean, and comfortable. It is small but for a single traveller it should not be an issue.
from Panama City Beach, Florida
Submitted on 01-11-2016
Hotel is conveniently located to all mid-town attractions, staff is very helpful and the views are great. From our corner room we could see Times Square, Central Park and the River. Convenient to theaters and restaurants
from Chateaugiron, France
Submitted on 02-11-2016
Stayed there with the family for a short holiday in NYC. The place is nice, very well located in TS. A great spot to start any kinds of visits in town. We had a top floor suite (as remote as it could be from the never ending street noises), which was simple, but yet comfortable. A few amenities missed though, no bathrobe, no kettle (while there were tea bags...), and, I must admit, once the additional bed was open, the place was very rapidly clogged. Breakfast is very good and staff is nice. The... Read more
from
Submitted on 02-11-2016
Clean and simple. Stuff is friendly. Ask for a room with a living room and a couch-it can fit up to 4 people. Breakfast is included if you ask it to be included-otherwise don't expect them to mentioned it. I believe $409 for a night it's overpriced for this hotel. If you are booking after 6pm, when it's only a few rooms left-they might give you a room for $80-$150. And don't forget to ask about a Brian at the front desk, he can assist with hotel needs, smile and solve all issues like no one el... Read more
from
Submitted on 02-11-2016
I cannot speak highly enough about the staff. I had a problem with my room, and they went above and beyond to take care of things for me. I was particularly impressed with Ioana Spiridonov and Tomney. There were several other staff members who made my stay quite memorable, but I don't have their names :( I recommend this property highly!
from Fairfax, Virginia
Submitted on 03-11-2016
I found your staff to courteous and kind and willing to provide service per request. "Tommy" was exceptional and a very positive and energetic Hilton/Double Tree representative. Hold on to him as he is a very positive asset to your team. The reason I only give an average review is that I found the facilities to be in a very worn and in need of repair condition. Although the room is clean, it is not up to standard. Although I am a Marriott Platinum Elite, I chose to stay at the DoubleTree be... Read more
from Aurora, Illinois
Submitted on 06-11-2016
This hotel is nice and the staff is very helpful. The elevator waits at peak times exceed 10 minutes which can add up if you have a meeting to get to or crabby kids trying to get to bed. Beware of the scalding water for little ones, but great for fast hot showers. Water given at the front desk is a huge plus with city living and prices. The pillows are awful-fluffy and not good for your neck. I was up two/four nights with neck pain.
from Birmingham, United Kingdom
Submitted on 06-11-2016
Not a Hilton standard hotel by far. On arrival no offer for taking our luggage to reception took ourselves (located on third floor). Room was ok. No duvet for sofa bed had to ask for it. The sofa bed itself was in a bad state had to complain and it was given some life by adding extra padding. On the 17th floor, very noisy at night so if your wanting a good night sleep and are a light sleeper this is definitely not ideal, be prepared for police sirens etc etc. Asked for some coffee mugs instead o... Read more
from Greater Manchester, United Kingdom
Submitted on 06-11-2016
This hotel is the best I have stayed in, in Manhatten. It is extremely close to all tourist attractions and subway which will take you anywhere you need to get too. I found the hotel to be very clean and above all quiet. Our family room housed 6 adults and was very comfortable and spacious, something we had not anticipated. As mentioned, the room was also quiet, even though the hustle and bustle of time square was going on just below us. All the staff were friendly and helpful and I would thr... Read more
from Strongsville, United States
Submitted on 06-11-2016
Excellent hotel from the minute you pull up to the front doors/great staff in every aspect of hotel. The fitness center is premier! Rooms are clean/they just can't do enough for you here! Location is crazy good! Right on Times Square (walk right out the front door to Duffy Square)
from Wilmslow, United Kingdom
Submitted on 07-11-2016
Spent 6 nights here with the family. Location can't be beaten as you are literally in the middle of Times Square (the TKTS office is outside). Room was a little tired in terms of decor but that shouldn't detract from the fact they are huge by NYC standards - one large double bedroom and a separate lounge area with sofa-bed. Easily enough for the 4 of us (2 adults and 2 kids) and with large flat screen TV in each room and 'jack and jill' entry to the bathroom. Recommend staying on the higher floo... Read more
from accrington
Submitted on 09-11-2016
Fantastic hotel, staff brilliant nothing too much trouble really helpful, rooms perfect nice clean and tidy, the location is perfect central for everything and subway right next door,loads of bars, theatres and shops in walking distance of the hotel will definitely stay here again
from Cork, Ireland
Submitted on 09-11-2016
This hotel is amazing, from the brilliant location (Times Square is right outside the door) to the view from your window (need to request this). I could not fault this hotel on anything, the staff are all very welcoming, the rooms are cleaned everyday and there is a subway station right next door to the hotel.
from
Submitted on 10-11-2016
Situated at the heart of Times Square this comfortable and very well presented hotel was the perfect spot to stay... The room was an 18th floor suite with two double beds and one sofa bed in the lounge area which was mine and my partners bed during our stay... Spacious and functional with stunning views, quiet and relaxing. The staff are 5 star experts in hospitality right from the fabulous greeting upon check-in which was made even more incredible by the deliciously warm and readily available c... Read more
from New York City, New York
Submitted on 10-11-2016
We stayed for a night at this double tree and from the second we entered, we were well cared for. Friendly faces, expert customer attentiveness. The room had a great view, but the room was subpar. Dirty bathroom, lots of filth and hairs on the pull out couch mattress. It just needed some tlc to details within the room. I turned my head to it bc the customer care was so great or I would have probably made a complaint about the state of the room.
from Louisville, Kentucky
Submitted on 11-11-2016
This was our first trip to New York and we wanted the full experience. Staying on Time Square was awesome. The hotel was within walking distance of theaters and restaurants. We were on the 35th floor and the view was amazing. Room was spacious and clean. Hotel staff was very friendly. We are looking forward to our next trip.
from Chicago, Illinois
Submitted on 14-11-2016
Hotel is stuck in Times Square so the location couldn't be better if you want to be in the thick of action. The rooms are quiet, the windows shut off the street noise nicely, and the blackout curtains work well. Rooms are large ( they're suites with a sofa bed in the living area). Bed was ok, not particularly comfortable but not bad either. TV sets a bit old, not very crisp image, no international channels. Bathroom was a bit small, nice water pressure in the shower, towels ok, toiletries averag... Read more
from Miami, Florida
Submitted on 14-11-2016
. We came to this hotel in February 2009 and we came here again this year for mom's birthday 2016. We stayed at this hotel from November 10 to the 16th and they have been amazing ever since we first came here in 2009 and they are still amazing today. They offered great food and awesome beverages. Let me tell you this. The first day we came to this hotel this year they offered to give us $200 for breakfast next day. When we first came to check in the even offered us cookies and The cookies were g... Read more
from chigwell england
Submitted on 15-11-2016
Perfect hotel if you want to enjoy the bright lights of NYC. We stayed 9 nights in a quad room that also had a sofa bed in the other room. The 6 of us had a lovely stay. Really can't find anything to complain about. Even had a view of Times Square from our room
from Sydney, Australia
Submitted on 15-11-2016
Pro: Location. You can't beat being in the middle of times square. There's no sound and the rooms are quiet. The suites are good for a family. Kids loved the welcome cookie. CON: The place is outdated. Very old and looks dirty and used. We open the sofa bed and found mold underneath the mattress. The room service is VERY overpriced and the kids menu had not many options. With 4 kids, we didn't always have the luxury to go out for dinner. You are paying to stay in times square. I really would... Read more
from London, United Kingdom
Submitted on 15-11-2016
The DoubleTree Hotel provided us with the perfect location to use as a grounding for out exploration of New York City. Right on Time Square, the hotel was placed in the centre of the hustle and bustle of the city, yet enabled us to visit almost every landmark we wanted to without a problem. Good staff, good location.
from Galloway, New Jersey
Submitted on 16-11-2016
I have to say that Rhonda (sp?) was a great help to us when we accidently left our daughter's favorite pillow in our room. We were already an hour out of the city when we realized our blunder. I called and spoke to Rhonda who was very gracious and had staff look for it. They found the pillow and the staff sent it back to us via fed ex. I appreciated her excellent service in helping me comfort my daughter. As far as the actual stay, the hotel was very good. Our only issue was that the cable... Read more
from Manila, Philippines
Submitted on 17-11-2016
The hotel had the best location -- just a couple of steps from 2 subway train stations, walking distance from McDonald's and Starbucks. However the sofa bed was warped that I had to sleep on either the far left or far right side. The safe was located at the bottom so it makes the person bend over or kneel to open/lock it. The furnitures are a bit outdated. Housekeeping was not 100% complete in providing us with daily toiletries (bath soaps, shampoo, lotion) that I called up more than 2x througho... Read more
from Vancouver, Canada
Submitted on 17-11-2016
This is a perfectly located hotel with spacious rooms. Service was exceptional and washrooms were large and the suite is perfect if u want extra room. I would definitely stay here again...The Bar and restaurant is also a great experience, but this is the best place I've stayed here and it's my 4 th trip
from Pittsburgh, Pennsylvania
Submitted on 19-11-2016
Great hotel and location!! David the doorman does a great job--he hustles with a smile on his face! So helpful with cabs and positive attitude...love his swagger--the icing on the cake ????????? hotel is in Times Square and by TKTS booth ???
from Chelmsford, Massachusetts
Submitted on 19-11-2016
Great location, Staff friendly and very helpful, Rooms comfortable and a reasonable size. Suite work for 3 people, with one using the pull out sofa. Elevators plentiful and no long waits. Overall a nice hotel in a good location.
from Croydon, United Kingdom
Submitted on 21-11-2016
Decided to stay at this hotel because of its great location and good reviews. We stayed for a week and when we booked it through BA, we booked a queen size suite. On arrival our bags were taken up to the reception level where we checked in and spoke to Michael who was absolutely brilliant! He gave us a map and recommended restaurants and things to do in New York. The highlight was then being upgraded to a King size suite with a room looking right out into Times Square which was amazing! Our s... Read more
from Minneapolis, Minnesota
Submitted on 21-11-2016
Had a king suite room with a view of the square. GREAT ROOM!! highly recommended. We were on the 39th floor. Quiet with the exception that you can easily hear the elevator dinging each time it arrives on the floor, but can be overlooked due to the size and layout of the room. Nicely located right on times square and you can walk to central park if you bring some decent shoes. Watch out for all the panhandlers and ticket sales guys right outside the hotel... you can be an easy target while ... Read more
from
Submitted on 21-11-2016
Having stayed in 9 different hotels over the years in New York this one certainly is my favourite. Very large room by NYC standards and the tea and coffee making facilities was a nice touch. On arrival we was greeted with warm fresh chocolate cookies from reception and was instantly upgraded to a king room free of charge. Very friend staff and always a warm reception when coming and going from the hotel. In terms of location you could not be more central for the main tourist attractions and sub... Read more
from
Submitted on 22-11-2016
The double tree hotel is a great place to stay very freindly people great to help you find places to visit and restaurants . I would recommend it to any one. Rooms are clean if you need something very help full.
from Glasgow, United Kingdom
Submitted on 24-11-2016
We stayed at the DoubleTree Suites by Hilton in Times Square for a week in November. Arriving a the hotel late afternoon, we were dealt with very efficiently, and quickly given access to our room which was on the 26th floor. This was ideal, as it meant that there was no noise at all, despite the very busy location! Initially I was slightly disappointed, as the rooms were a bit tired looking and in need of a freshen up, however, this was very soon forgotten about, as the hotel was a perfect base... Read more
from Paris, France
Submitted on 27-11-2016
very good hotel , wide suites , best location in NYC, comfortable beds , unfortunately paying wifi , not fair for this prices. friendly staff , very helpful. great to get the newspapers everyday for free. A very good place to dwell in new york.
from Saint John, Canada
Submitted on 27-11-2016
LOCATION - perfect for walking around Times Square and catching bus tours or public transportation. There is a place across the street where you can buy same day theatre tickets for deep discounts. ROOMS - our room was spacious but it felt worn out although the bed was comfortable and it was clean. HOTEL - there is a lot of security so you will have to show your hotel key before getting into the elevator. There is a small gift shop in the lobby and a bar there as well. PARKING is around the co... Read more
from Raleigh, United States
Submitted on 28-11-2016
This was our fourth annual trip to NYC and the Doubletree for a week of theatre and holiday celebration. The Doubletree Times Square provides the perfect amount of room space and the perfect location for access to entertainment, amazing food options, and easy transportation. The reception staff is hospitable, and the housekeeping staff is most accommodating. We already look forward to our trip back in 2017.
from Seminole, Florida
Submitted on 28-11-2016
The staff very friendly and extremely helpful. The rooms were very clean and maintained daily. The hotel is very centrally located to travel just about anywhere in the city. I would highly recommend this hotel.
from Homewood, United States
Submitted on 28-11-2016
My daughter was marching in a Thanksgiving Day parade in Philly, but the first part of their trip was to kick around in New York. We had a great time seeing the sights and really enjoyed our stay at the Double Tree. The hotel is very centrally located and the staff was very helpful.
from
Submitted on 01-12-2016
Not that great. Pros: We arrived at noon and our room was ready. (Bonus) Location-right in the middle of Times Square. (Is that really a pro or a con, lol?) The king suites have a separate bedroom and living room which is nice for families. Cons: The hotel needs a major face lift. Our room was "surface cleaned" but the walls, tile, and most surfaces were beat up and dingy. Wallpaper peeling in the bathroom (which doesn't have a fan for showering etc...) One day we didn't have hot water all day a... Read more
from Fishers, Indiana
Submitted on 01-12-2016
Great place to stay for a first visit to NYC due to its convenient location. I really appreciate having the separate living/sleeping areas. Nice decor and great service across the board. The woman who checked us in was great and we were grateful they allowed us to check in early. Another bonus - Concierge service was excellent. There was always at least one concierge available and they offered great insights, directions and services. Visiting the concierge is the first thing I do on any trip - a... Read more
from London, United Kingdom
Submitted on 02-12-2016
Myself and my partner took my sister to New York for her first visit. This hotel is great if there are more than 2 of you as the rooms have a separate bedroom and living room with sofa bed. The locations is very central with Times Square right on your doorstep - therefore you have to be prepared to deal with the crowds every time you step out the front door. We were greeted on arrival by a very friendly receptionist and given the usual wonderful Doubletree cookie. Check in was swift and we w... Read more
from Tampa, Florida
Submitted on 03-12-2016
As usual we were very happy with Ms. Morris (head of housekeeping) and her staff. They go above and beyond to ensure you are satisfied with your room. The entire front desk staff is always happy to assist you in any way they can. We will return!! Thank you, The Escudero's, Bruno's, Lastra's
from Stillwater, Minnesota
Submitted on 03-12-2016
At least once a year, usually around Thanksgiving or soon after, we make a point to stay at this hotel. There are hundreds of hotels in and around that area but this one has never disappointed us! The location is second to none. You literally leave a quiet refuge as you go out the doors of the hotel's lobby and enter a throng people from all over the world where you all unite in the excitement of being in that world renowned area called Times Square. The hotel is within walking distance to ... Read more
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