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The New York Marriott East Side

New York - All Airports, NY, US (NYC)

Hotel + Flight from
WAS
Based on 1977 reviews
Room & Rates
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The New York Marriott East Side
525 Lexington Ave, New York - La Guardia , NY US 10017

Rooms
Make yourself at home in one of the 646 air-conditioned rooms featuring minibars. Premium TV channels provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as direct-dial phones with voice mail.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a fitness facility, or other amenities including wireless Internet access (surcharge) and concierge services. Additional features include gift shops/newsstands and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, audiovisual equipment, and currency exchange. Planning an event in New York? This hotel has 21000 square feet (1951 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities. Parking (subject to charges) is available onsite.



Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

The closest major airports to New York Marriott East Side are:
New York, NY (TSS-East 34th Street Heliport) - 1.5 km / 0.9 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 6.7 km / 4.2 mi
New York, NY (LGA-LaGuardia) - 8.8 km / 5.4 mi
Newark, NJ (EWR-Liberty Intl.) - 18.7 km / 11.6 mi

The preferred airport for New York Marriott East Side is New York, NY (LGA-LaGuardia).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 23 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 1977 reviews
from West Hartford, Connecticut
Submitted on 02-06-2016
I had a good decent stay. Staff was friendly at all points. The room was decent size for NY and was fitted out in standard Marriott Colorado scheme. I was a bit worried about noise in room facing Lexington avenue but it was quiet enough for good sleep quality. The hotel gets a fair amount of traffic and is a little worn in spots. The location is great for business.
from Leesburg, Virginia
Submitted on 02-06-2016
The NY Marriott East Side is our go to hotel when we visit Manhattan. It is close to the subway, across the street from the hop on/ hop off bus, and within reasonable walking distance to 30 Rock, Times Square, and the theater district. I usually get a platinum upgrade, and the M Club lounge is very comfortable, with plenty of snacks and drinks. Highly recommended, and we will be back.
from Las Vegas, Nevada
Submitted on 04-06-2016
The location is excellent. The rooms are large and clean. The concierge lounge is wonderful and provides a variety of food selections. We enjoyed the restaurant's food and atmosphere located on the first floor.
from Mumbai (Bombay), India
Submitted on 05-06-2016
As New York hotels go, it is adequate. As far as Marriott is concerned, it's not their greatest hotel. But, it's central, and close enough to Manhatten's business area, the theatre ditict, the garment district, the Grand Central, Broadway & Central Park. The room has all the usual fixtures. A double bed, a flat screen TV, a coffee maker, an electronic safe, and a bathroom with a tub. The restaurant in the lobbydownstairs serves breakfast & the happy hour drinks & dinner. There is a guest servi... Read more
from Bloomfield Hills, Michigan
Submitted on 05-06-2016
Great location, period. I asked for early check in and was granted at 1pm (instead of 4pm). They gave me a corner room. Large room for NYC. Quick bellman and valet park service. Helped with restaurants and the neighborhood. Would stay here again without question. Good value too
from Simsbury, Connecticut
Submitted on 08-06-2016
This is basically what one would expect from an expensive Marriott in NYC. There were some annoying issues however. The elevator to the fitness center was broken and based on the fancy signage that they had it seems like they are in no hurry to fix it. (Yes I realize that it's strange to complain about steps to a fitness center!). The center itself was so cramped with people and equipment that it was not usable. Finally a fellow guest ordered room service and left the tray on the floor i... Read more
from London, United Kingdom
Submitted on 10-06-2016
Hotel well situated and offers all the usual amenities. Managed to get an early check-in and room was clean. Spacious and comfortable room with internet somewhat unreliable. Breakfast in morning was ok, but not great. Staff helpful
from Culemborg, The Netherlands
Submitted on 26-06-2016
My boyfriend and I stayed at the Marriott East Side for 3 nights and absolutely enjoyed our stay. We didn't have to worry about anything. Immediately upon arrival, we were checked in (even early no problem), were upgraded to a room with a great view and were treated with the utmost care. I am a Marriott Rewards member and not sure if that is the reason but definitely we were surprised on the upside with the hospitality. I have come to appreciate Marriott as a hotel even more recently. I now live... Read more
from Clifton, New Jersey
Submitted on 27-06-2016
This was a very nice hotel, but just a little pricey. Hotel staff was very nice and welcoming! Parking is a little outrageous. It is very close to the trains and a lot of nice restaurants and spas. It is easy to get a taxi to commute through out the city.
from perth
Submitted on 27-06-2016
I can only rate this as average/good. The plus sides were that the hotel is in an acceptable location (10mins walk to times square) and central station a few minutes away. The rooms are clean and ours was quiet (although this is because it was not street facing and the windows looked into other blacked out windows) - no view at all. The beds were comfortable and the junior suite was handy if you need 3 separate beds (hard to find in hotels in NY which is why we ended here). I cant comment on... Read more
from East Patchogue, New York
Submitted on 28-06-2016
My husband and I stayed here one night for our anniversary. The hotel was modern and updated. We usually stay in Midtown but was pleasantly surprised at how close of a walk this was from Times Square and our usual hangouts. It's in a great location as far as unique restaurants and bars are concerned, and the Sunday we arrived there was a street festival spanning several blocks in front of the hotel with food and other vendors. The room was very spacious for NYC, and there was a tub in the bathr... Read more
from New York
Submitted on 29-06-2016
The Front desk very helpful when we wanted 2 Queens instead of King even at short notice. Room was nice & to our liking. Free Wi Fi available only in Lobby which is not a plus but then again they need to get what they can from Lazy Guests. This did not deter me from giving 4 stars though, I would have liked it. My wife did not mind going to the lobby and I was not happy to do it & deprived myself of Wi Fi.
from
Submitted on 02-07-2016
Just blocks from all the hustle and bustle of Times Square without all the noise and crowds! Love the charm of this hotel. Staff was EXCELLENT!! I was very pleased with the room size for a NYC hotel. My only negative was the shower curtain was stinky and needs to be replace. Otherwise it was clean. Again location and staff was excellent!
from
Submitted on 03-07-2016
Being a Platinum Elite with over 200 nights for this year, you get used to being treated a certain way at Marriott properties. This hotel did just that. I had used points to stay here, as the location was prime to everything you want on the east side. And it was near to all the subway stations you need to take to get anywhere. First I have to say Kevin on the late shift at the Elite counter was great. When I arrived they said that I was on a high floor and an upgraded room. Didn't seem lik... Read more
from Austin, Texas
Submitted on 03-07-2016
This is an older property that Marriott has refurbished nicely. The hotel elevators are a bit odd with some elevators only servicing certain floors, which requires two elevator rides to get to the gym on the top floor. Since one elevator was out of services, had to climb the last three flight of stairs to the gym....not a problem since going for a work out anyway. The room was of good size for NYC and was well appointed and comfortable. The hotel concierge lounge has been remodeled per the n... Read more
from Princeton, New Jersey
Submitted on 05-07-2016
They have now moved the concierge lounge (for any Marriott Gold members) to the second floor. The new version is very modern and attractive but I still prefer the older one on the 16th? Floor. But it was great. It must be a great place to work because I have been coming for at least 10 years and I still see a lot of the same people. Especially this sweet Indian man in the concierge lounge. He always wants to make sure you have the best experience and enjoy the wonderful coffee! It is an ... Read more
from Albany
Submitted on 05-07-2016
I can't say enough positive things about the staff that work at this hotel. Most of the time you feel compelled to write a negative review when things go wrong, but rarely complete a review when they go right. Everyone from concierge, valet, room service and especially Jackie from the M-Club Lounge was perfect. Kudos to a wonderful staff.
from Kellyville, Australia
Submitted on 05-07-2016
Very outdated hotel and overpriced for what it is. No fridge in room and very noisy air conditioner. Not my idea of heaven. However it is centrally located. Look somewhere else would be my suggestion. We ate at Ashley's deli across the road and food was expensive in the hotel.
from McLean, Virginia
Submitted on 05-07-2016
This was another great Marriott property overall. The lobby and housecleaning staff were all very friendly and polite. We had a corner room on the 23rd floor that was spacious for New York standards. The bed was excellent. The bathroom had some paint noticeably missing on the door frame. I think it stems from the fact that the bathrooms are poorly ventilated and retain a lot of moisture after, say, using the shower. I'm not sure what the hotel can do about that because the building is very... Read more
from Flanders, New Jersey
Submitted on 09-07-2016
Stayed on 7/5-7/6. Great location! My husband is a Marriott rewards member so we like to stay at Marriott properties. We have stayed there before and is within walking distance to many attractions. We were there on an overnight trip to the city to see a couple of Broadway shows and to celebrate my husbands birthday. The staff is excellent and very helpful. This goes for the doorman, front desk,security, concierge level staff, bellman, etc. The ladies at the front desk were very friendly and ... Read more
from WASHINGTON
Submitted on 13-07-2016
I had a room on the third floor overlooking Lexington with a single big bed. The room was not quiet, but the A/C covered for most of the traffic noise. A/C worked well, bathroom was fine, bed was comfortable. I didn't get the impression the hotel was full, so service was fast with no waits at the desk or bell stand, and I checked in about an hour early with no problem and a choice of 3rd or 20th floor. I got a good price through Priceline Express so I considered this a bargain, although it would... Read more
from
Submitted on 13-07-2016
A great NYC Marriott. The hotel has a lot of charm, and was the perfect location for our recent weekend. The room was a good size. We ate at 525 Lex for late night and lunch. The food and service was good, and we liked the food and drink choices.
from North Chicago, Illinois
Submitted on 14-07-2016
This was a family vacation and we wanted to stay at a location that was not in the "heart" of everything. Great choice. We had chosen another hotel, but cancelled it. This location was more money, but definitely worth it. The room was on the 16th floor and all amenities were newly updated. We were all very comfortable and hated to leave. The location is within walking distance to most attractions.
from
Submitted on 14-07-2016
Great hotel. It´s all about location, location, location! It´s near the most important points of interest in NYC. The rooms are clean and comfortable, a little outdated but they work perfectly fine. The staff was very friendly and helpful.
from
Submitted on 15-07-2016
From the moment you check in till you leave everything about this hotel is underwhelming! No room service, no mini bar, no wifi, elevators that struggle to have their doors open, disinterested staff.....whether you are coming for business or personal avoid this hotel!
from Glen Ridge, New Jersey
Submitted on 18-07-2016
We really enjoyed our stay at the Marriott East Side. The check in clerk could not have been more friendly and accommodating. Our room was larger than I thought it would be and very clean and the bed was very comfortable. We will be back.
from Toronto, Canada
Submitted on 18-07-2016
I have stayed at this Marriott for close to 60 days over a three month period. I would say that it is a clean hotel with great beds and sheets. Street noise, size of bathroom, and wear and tear on rooms would be some of the main drawbacks. My recommendation is to stay on a higher floor.
from Somerset, New Jersey
Submitted on 19-07-2016
My husband and I stayed for 3 nights over the weekend. Check in was quick and painless. The room was exceptionally clean. I booked a standard king and somehow we ended up with a nice view, which was great. The cleaning staff was incredibly friendly. Every time we passed the cleaning lady in the hall she asked us how our stay was going and if there was anything we needed. I will say there was some noise due to emergency vehicles and some construction, but this is NYC and that is to be expec... Read more
from Richmond, Virginia
Submitted on 20-07-2016
Very clean rooms and the bed was amazing. The bed linens were soft and very high quality. On the 22nd floor with a limited view but I was impressed with how quiet it was. Bar was well serviced and the bourbon flight special was a delightful treat. Need to improve the elevator speed but overall a great place to stay.
from Houston, Texas
Submitted on 20-07-2016
I stayed here one night. Our check in didn't go as planned due to several flight issues and rerouting. I called the hotel to let them know we would be late, WAY late but we were coming. We ended up checking in around 2am. The front desk guy said he had been expecting us. We were pretty miserable but so glad to finally get to the hotel with a warm welcome. The lobby was very New York and so were the small elevators. They are small! but charming. I love when hotels keep older characteris... Read more
from
Submitted on 20-07-2016
This visit was with my family and like always Marriott never disappoints. Great location but the hotel and the staff were amazing. Always helpful and courteous. The front desk made the change and gave us a bigger room on a higher floor which put the biggest smile on my kids face.
from Hebron
Submitted on 21-07-2016
We stayed here only for one night. We were scheduled for 3, but had to cut our vacation short due to a work commitment. My husband is a Platinum with Marriott and we had the use of the concierge lounge. Wow! What a set up! The breakfast is hot or cold. A lot of variety. There is a barrista machine that you can get hot cappuccinos, lattes, or hot chocolate. We were greeted by the valet upon our arrival (we drove on our way back to Kentucky). They helped with bags and were gracious enough... Read more
from Memphis, Tennessee
Submitted on 23-07-2016
Early checkin was not available but other than that the hotel is terrific. Staff was very helpful and friendly and the room was spacious for NYC. We had a high floor and the view was nice. For more views, go to the fitness center on the roof and check out the gargoyles peering down on the pedestrians below!
from
Submitted on 24-07-2016
Was able to check in early, room was clean and larger than my daughter's one room apartment. Hotel staff was accommodating and friendly. Wish the bar/dining was open mid day so we could cool off with a drink in our hotel. Good value for NYC and convenient to subway and main attractions.
from Westchester, NY
Submitted on 25-07-2016
This was our first time staying at the Marriott Eastside. About once a month, my husband and I go to the theater on a Friday night and stay over at a NYC hotel. We decided to give the Marriott Eastside a try based on an attractive rate and our status as Marriott Gold members. We could not have been more satisfied. We had a beautiful, modern, quiet room. Check in was efficient, for a Friday. Breakfast in the M Lounge was a plus. The food was varied and ample. The hotel is close to Grand Central T... Read more
from Los Angeles, California
Submitted on 25-07-2016
Lobby of hotel was beautiful; 24 hour lounge with free drinks; came with breakfast; great expresso machine to make lattes, hot chocolate and coffees; great, comfortable bed and pillows; clean room; very nice bathroom; near Grand Central and United Nations; near 5th Ave and Park Ave; had a very nice stay.
from San Francisco, California
Submitted on 25-07-2016
Wanting a full week of NYC excitement and stimulation, this was a perfect location with pleasant rooms and helpful concierge. I would definitely head back here again when I need a fix of plays, good food, museums and plenty of interesting walking!
from Wesley Chapel, Florida
Submitted on 27-07-2016
The Marriott was in a good location. Safe area, which is about a 10-15 minute walk to the Times Square area. The hotel staff was accommodating. We ended up switching rooms after the first night because our room on the front side of the hotel allowed us to hear every horn, car door, and siren. Beds were comfortable and the catered food was good.
from Toronto
Submitted on 30-07-2016
This hotel is located in a very good location near Grand Central Station and the Rockefeller Centre. We were lucky to be upgraded to a larger suite with a separate sitting area with a pull out sofa bed. It was facing the back of the hotel and extremely quiet. We had access to the Marriott Club Lounge which is open 24 hours and serves a good breakfast with hot and cold items. They have cold drinks and a great latte machine that is available 24 hours. They serve some cookies/ cakes on week days ev... Read more
from Indianapolis, Indiana
Submitted on 31-07-2016
Hotel situated perfectly too many major attractions in the city. Not as crowded or loud as the Marriott Marquis. Staff was incredibly friendly. Josh was great when I checked in. Margaret in the concierge lounge was extremely helpful with restaurant recommendations as well as local attractions. The furniture is in need of a dating and one of three elevators going towards the top floors frequently it did not work. Was a decent value for the money.
from Zionsville, Indiana
Submitted on 01-08-2016
I stayed at this hotel 12-15 years ago and it seems like it is exactly the same. I stayed in a double occupancy room with my family of four and it was cramped. Additionally the bathroom had no source of ventilation so it got extremely stuffy and damp any time someone took a shower. I understand New York prices and small spaces - but they need to update this property for it to still feel like a mid-range Marriott property. Great location, however.
from Williamsburg, Virginia
Submitted on 01-08-2016
Overall there was more good than bad. Check-in, one person had something else to do when it was time to check-in. The person that checked me in was nice. View was wonderful and room was bigger than I thought. It was not clear if I qualified for free Internet or not so passed. Lots of restaurants near by.
from
Submitted on 04-08-2016
The New York Marriott East Side was a very nice property to stay at, the rooms were a bit smaller but very clean and modern for an older hotel. The location was central to everything and walking distance to the subway, all the midtown sites, and central park; there are also a lot of nice restaurants and bars in the area. The only drawback was lack of free wifi in the rooms which was not that much of an issue considering they had free wifi in the lobby. I would stay at the New York Marriott Ea... Read more
from Atlanta, Georgia
Submitted on 05-08-2016
Really enjoyed our stay at the New York Marriott East Side, the staff is extremely friendly and accommodating. They gave us a great room and had it ready well before check in, and also gave us a late checkout which really helped us in enjoying our last few hours of our trip. The location is very central to all activities and has lots of options for transit, dining, and sight seeing. Rooms are fairly large for NYC and the beds were very comfortable and I always like the Marriott bath amenities... Read more
from Colombo, Sri Lanka
Submitted on 07-08-2016
We stayed three nights in this hotel. Rooms are small and air condition is very noisy. High time to refurbish. Staff is not friendly as I expected and compared with some of the other hotels. Bathroom amenities are not up to the four star hotel standards. Generally you cannot expect 4 star facilities. ??? Rooms rates are not worth for sure ! I recommend only the location.
from Alexandria, Virginia
Submitted on 07-08-2016
Subway-accessible location, friendly staff, good customer service, and spacious/quiet room for NYC. Elevators can be a bit slow and packed during "rush hour", so be patient. Breakfast is pricey, but it's NYC so the options are endless! Otherwise, would stay here again.
from
Submitted on 07-08-2016
The room was always really clean, and the service was great. The room I got had huge Windows, which enhanced the quality of the rooms. There is a little shop in the lobby which can help if you are looking for a snack. The location is great because, it is close to subway stations and attractions.
from Charleston, South Carolina
Submitted on 08-08-2016
Great location, clean rooms, good service, etc. We requested a room with a view and got it. We had a room for 3, and it was plenty big. Hotel is close to several subway stops. The only (small) complaint we had is that we had to wait a while for elevators - they are slow and small.
from Athens, Greece
Submitted on 10-08-2016
The location is great, only 10 minutes walk from Time Square, and 5 minutes walk from Grand Central station. We had a regular double room with king size bed. It was really spacious and comfortable. However the rooms on the Lexington side are noisy and as a result we woke up in the middle of the night, and we stayed on the 7th floor. The bathroom had a shower head attached on the wall so you had to take a full bath / shower every time you want a quick bath.
from
Submitted on 11-08-2016
Large corner room (603). We had plenty of room for 4 women and luggage. The whole place is EXTREMELY quiet. No problem sleeping after seeing the city. I feel this is true for all rooms as I saw multiple airline pilots who need a good nights sleep. Pull your shades though as the man across in the next building enjoys window watching???.
from HK
Submitted on 13-08-2016
I have just stayed in this hotel. This hotel is situated within partial walking distance from downtown New York. The position is relatively quiet as compared to the extreme crowded environment downtown, which is comparable to HK. The room is relatively proper considering near downtown. BTW, I think hotels in USA probably do not provide slippers, toothpaste, toothbrush which are constantly available in some other countries.
from Bengaluru (Bangalore), India
Submitted on 14-08-2016
The best thing about the hotel is its location on Lex Ave. A 5 minute walk from both Grand Central & 51st Street Subway. The hotel has a slight old world charm to it. But the rooms facing the Lex Ave on the lower floors can be a nightmare. Too much street noise creeps in. I had a tough time on the night I arrived. Imagine a bad sleep after a 27 hr flight half way across the globe. But Marriott more than made up the next morning. My room was supposed to be in the higher floors & they shifted me i... Read more
from New Jersey
Submitted on 06-09-2016
Sunday morning no hot water till 10:30, was told boiler issues and also told the hotel next door had same problem. None of that matters when forced to take a freezing cold shower. They did give me 10,000 reward points for the trouble. Don't think there is room service either. Rooms were clean. Hotel is in good location. Not our normal place to stay when in NY.
from Pittsburgh, Pennsylvania
Submitted on 07-09-2016
With plenty of time, I made reservations to stay for the long weekend of Labor day. The hotel is a classic hotel, old style, great lobby, even a better lobby bar with excellent service. If you make your reservation with plenty of time, you could get a great rate.
from Miami, Florida
Submitted on 07-09-2016
We spent Labor Day weekend in NYC. I have stayed in this hotel a number of times over the years and, while the rooms are small, the quality of the furnishings and room comfort were always quite good. I found, however, that the rooms are looking tired and the level of service has declined. Our TV never worked correctly throughout our stay and, despite our complaints, it was still not receiving a proper signal by the time we left. No one could diagnose the problem. In addition, one day our room wa... Read more
from Pittsburgh, Pennsylvania
Submitted on 07-09-2016
Check in: Upon arrival check in went pretty fast and without any problems. Front desk staff were very friendly. The Room: The room appeared to be very clean and well kept. All the furniture in the room was in great condition and the bed was one of the cleanest hotel beds I've ever been in. I only really had 2 big issues with the room overall. 1. The water in the shower took a pretty long time (roughly 2-3 minutes) in warm up. 2. the mini fridge in the room was hidden in a cabinet that looks li... Read more
from
Submitted on 09-09-2016
Fantastic staff! Very friendly and extremely helpful! The concierge helped my husband and I figure out the best photo location for us to snap a photograph of the Brooklyn Bridge and the Manhattan skyline from Brooklyn. Rooms were clean. You're still close to everything without all the noise. We were considering staying in Times Square prior to picking the East Side Marriott. We were very pleased with our decision and would definitely stay here again.
from Ottawa, Canada
Submitted on 10-09-2016
The Marriott on Lexington is a perfect way to experience New York City as it is in walking distance from all key main attractions including Grand Central; Library; Times Square and Rockefellar Centre. Although the hotel is slightly dated, the rooms were clean and the service was excellent. We were there in May for a wedding and would definitely go back.
from Glencoe, Illinois
Submitted on 11-09-2016
As a Platinum Marriott level member I go out of my way to stay loyal to the brand. I've stayed in a few other Marriott properties in New York but this was the first time we stayed here. It's plain awful. I reserved 2 connecting rooms at a pretty steep price of $600-700 a night. I asked for a quiet room and noted my check in time of 1pm. My husband got there first and was unable to check in after 1pm. We were also given rooms facing Lexington/49th street where we could hear every car horn ... Read more
from Fairfax, Virginia
Submitted on 13-09-2016
We tend to stay at Marriott Hotels whenever we travel because we are reward members; this particular one in midtown is pretty average. The rooms are a decent size but the bathroom is tiny. The distance between the toilet and the shower is less than six inches and you have to be really strategic when closing the bathroom door! That said, we stay here because of the location. It's right in midtown so very accessible to so many major attractions by foot. The gym is currently being renovated bu... Read more
from Alexandria, Virginia
Submitted on 16-09-2016
I read the reviews of this hotel. Some love it and others do not. My review is mixed. We were in NYC for a funeral. A friend with whom we traveled usually stays in this hotel and has Platinum status. He visits NYC frequently and has great things to say about being a Platinum Elite member and staying here (usually upgraded to a suite, etc. Did not happen this time since we arrived 5 hours late at 1 AM). Our hotel room was the typical standard room - comfy bed and clean. We were on the 21st... Read more
from Calistoga
Submitted on 16-09-2016
Older hotel showing signs of age. Staff (other than restaurant) is great but can't overcome the many shortcomings. Biggest problem is intermittent internet and lack of an operational business center. This hotel is not suited to business travelers who need a well designed work area. The desk in my room was missing the pull out keyboard table making it almost impossible to use my laptop without causing back pain. In room internet was expensive with a spotty signal. Printers in the business center ... Read more
from Charleston
Submitted on 20-09-2016
This hotel continues to be a consistent Marriott with great location, good service and clean rooms. I will say this visit the Concierge (one guy and one extremely wonderful girl) were so helpful and friendly. I did not feel rushed or pushed into making a decision on tours, restaurants, etc. They patiently explained the subway, pointed out helpful tips and had fun doing it. I love to see people who enjoy "working"! Thanks again for the awesome weekend! Those two should be commended!
from Ft Lauderdale
Submitted on 27-09-2016
Great location on the east side. Lexington and 49th. A few blocks north is a metro station and a few blocks south is Grand Central. To the east is the UN. Coming/Going from LGA is easy and convenient. The rooms are nice size and there is a desk and comfy chair to get your business completed. The internet worked fine and was included in our room rate. The bathroom is tight, but functional. I had access to the 2nd floor Concierge Lounge and had a nice breakfast and late evening waters, s... Read more
from Naples, Florida, United States
Submitted on 28-09-2016
Great location, pleasant and helpful staff, and spacious, clean room. When we asked for additional blankets, they were delivered promptly. We did eat at the hotel so I cannot comment on dining. Would come back.
from
Submitted on 30-09-2016
The Marriott east side an amazing Marriott property centrally location on the east side of Manhattan. You can walk to the best shopping area that NYC has to offer and find many amazing restaurants along the way to stop for lunch.
from Saratoga Springs, New York
Submitted on 08-10-2016
What a nice hotel to stay in,very clean and close to all shopping, shows and restaurants.The doorman was very helpful.We are staying here this weekend for the 3rd time in a month as we are looking at real estate.Excellent to stay here for both business and pleasure.Highly recommended.
from Australia
Submitted on 09-10-2016
Our first night we had a room opposite three elevators and overlooking Lexington, non double glazed windows, they were full so no options, this was a bad nights sleep. Second night they managed to get us probably the quietest room in the place well away from elevators and overlooking an enclosed courtyard, and with double glazed windows. a really quiet and well furnished room. Extra points to staff for arranging this.
from Middletown, Rhode Island
Submitted on 12-10-2016
My daughter and I just returned from a birthday trip to the city and we always go back to the Marriott East Side on Lexington. The location is fabulous and there are wonderful restaurants in the neighborhood. We had an over sized room that made our stay even more comfortable. The bed and pillows were great, but the number on reason for staying at this hotel is Patrick! When he greets you, you feel like you are home!!!
from
Submitted on 17-10-2016
I have stayed here multiple times over the past 5 years and this hotel is excellent. The staff are so attentive to the needs of the guests and treat me my wife and children like family every time we come to visit NYC. Bert is just the best and I look forward to seeing and speaking with him every time I stay. This last stay they upgraded our family to a bigger corner room and also gave us access to the M club. The hotel is so centrally located to all of our favorite midtown sites and restaurants.... Read more
from Allentown/Lehigh Valley
Submitted on 18-10-2016
Perfect location at 49 and Lex. Just slightly outside the fray but convenient to everything. Wonderful and efficient service by all staff we encountered. Hotel ambiance is warm and historic - not the cold and stark gray, white and black scheme that is prevalent in hotel design these days. Rooms are fine and as expected for a mid-tier Marriott property.
from Whitefish Bay, Wisconsin
Submitted on 19-10-2016
Our room was quiet at night, at end of hallway. The bell hops were very friendly-Would hold bags for no charge after check out and before returning home. Nice lounge area to hang out in and do a little work, after checking out and flying out.
from Greensboro, North Carolina
Submitted on 21-10-2016
The hotel has a wonderful location. The lack of upkeep makes it look tired and worn out from all the travelers. My room was located on the 14th floor, the hallways had dented plaster, rub marks throughout, paint over painted chipped doors, overall worn out and tired appearance - not typical of updated Marriott properties. Overall, outstanding location, great staff - well overdue for a makeover.
from Boston, Massachusetts
Submitted on 24-10-2016
The location of the hotel is very convenient and the staff are very friendly. The room was decent but not newly renovated or more modern. My major issue was the mold in the bathroom. I smelled something funky when I arrived in the room but I thought it might have been the lingering scent of the prior people who stayed there. I ultimately tracked the smell to mold on the door jamb of the bathroom. I did let the hotel know about it when I checked out and they took a little off my bill. I adv... Read more
from Fountain Hills, Arizona
Submitted on 26-10-2016
Friendly, Courteous, Attentive staff. Having read reviews before booking, we were not expecting more than a place to store our luggage. We felt comfortable, even though the room was tiny by our standards, but, normal by The City standards. The Staff made all the difference!
from Miami, Florida
Submitted on 27-10-2016
Great location for exploring Manhattan. Overnight parking at $75 per night is a bit steep but you can find overnight parking within walking distance online for as little as $25 per night. Our room was nothing special and could probably be renovated. However, the gym and Concierge Level were both nice. Great recommendation and "Free Drink" coupon from one of the doorman for nearby pub
from colorado
Submitted on 28-10-2016
I stayed two nights in mid-October at the NY Marriott East Side. Very little would have made the stay any better. Check in and out via the mobile app was easy. The room was spacious enough for two with bags. The closet was offset in a small hallway/room which helped to provide additional space. Otherwise it was a typical NYC hotel room; three foot walking space, king bed, and then about six feet to door. The bed was comfortable and the room was quiet. The hotel is old so it has a wonderfu... Read more
from Land O Lakes, Florida
Submitted on 29-10-2016
This was my first time staying while on business in the area. I have to say it surpasses what I've experienced with other hotels nearby. The room was spacious and clean and the location was convenient. I will definitely stay again. Check in and out was easy.
from
Submitted on 30-10-2016
Our company arranged a conference here, and we were quite disappointed. Price was high, room was barely standard (plus for size and decent bed, minus for noise from street, no minibar, dated interior). Hotel has no roomservice and you need to order from outside if you are hungry after the restaurant closes. Service at front desk was also below par.
from Brooklyn, New York
Submitted on 31-10-2016
I always like to preface my reviews with my Platinum status(ie. I travel alot for work). This hotel was a 5 star experience! I was so glad to spend the weekend here. The proximity to Grand Central makes it very easy to get around the city as well as restaurants and Broadway. I appreciated the upgrade to a nice spacious room with ample of natural light, that allowed me to get some work done. The only con is the thin walls, I had to call downstairs for a noise complaint that was quickly resolv... Read more
from Maryland
Submitted on 01-11-2016
This was our second 3-night stay at the Marriott East Side -- comparable October weekend in 2015 and 2016. We liked the hotel well enough to return, but had a better experience this year overall, and would definitely stay there again. It is true that the hotel has an overall dated feel, but this should not be a deterrent if you are looking for an extremely convenient location with friendly and polite staff and simply-appointed but comfortable rooms. Our room was spotless; we didn't hear a thing ... Read more
from
Submitted on 01-11-2016
We loved the convenience of this Marriott to subways ,dining & coffee shops etc. The hotel was very clean , quiet and the staff welcoming and helpful. Our long weekend in this bustling city was eased with the comfort of great accommodations with the glam of older NYC hotels For being in the city I felt our rooms were spacious and beds super comfortable. I would recommend!
from
Submitted on 02-11-2016
The hotel is located near Central station and Chrysler building, and you can almost walk to most sightseeings and museums. Time square is also nearby. The room was Clean, quiet and cozy, with Air condition but no free wifi (free only at the lobby). We did not had breakfast included since it was extra charged, but we found excellent spots nearby where you can enjoy various types of breakfast. We recommend it!!
from Laguna Niguel, California
Submitted on 02-11-2016
Business meetings on the East Side. Convenient. Good location. No room service but fortunately lots of good places to eat nearby. Good upscale Korean deli and market across the street for quick eats. Friendly staff.
from Miami
Submitted on 05-11-2016
Some of the reviews say the hotel is older. It is - and when you walk into the lobby it has its own character. The rooms are typical Marriott - and to me that's a good thing. Beds are very comfortable. Furniture nothing special. yes, older - but everything works. And there are a variety of floorplans. The "But" is that my first room was on the 33rd floor. And there's a banging sound all the time. I suspect it has something to do with the elevator. Kept me up all night. But I was s... Read more
from Princeton, New Jersey
Submitted on 05-11-2016
I never thought that I would be raving about a Mariott. Stayed one night for a medical conference. We loved the room: it was clean and very welcoming and elegant, quiet. We had a king size bed, there was a small fridge too. I assume that conference food for breakfast and lunch was prepared at the hotel. If it is so, I want to warn people about mediocre food: sort of like in holiday Inn. However there was an abundance of fresh berries and so-so supermarket quality bagels and cream-cheese. Lun... Read more
from Boca Raton, Florida
Submitted on 06-11-2016
I just checked in and received the best service from the front desk agent, Collette. To make a long story short, my purse was stolen right before the trip which was obviously terrible timing. ID, Credit cards. etc. She went out of her way to assist me and make my stay comfortable. I used to work in luxury hotels and the level of service she provided was 5 star! Hotel and rooms are very nice as well. I will be back.
from Charlotte, North Carolina
Submitted on 09-11-2016
Very well maintained midtown property - great location on Lex and 49th - easy subway ride in from JFK on the E. Full service bar and restaurant on site. Friendly staff. Rooms are NYC-sized, but very nice
from Charlotte, NC
Submitted on 09-11-2016
Stayed here for the first time in November 2016 and was pleasantly surprised. I had meetings near Grand Central and have grown tired of Times Square so I chose the Marriott East Side for my one night stay. I was upgraded to a "superior" room which was a nice size and plenty comfortable ( I am gold on the Marriott program, FYI). The furnishings are fine if maybe a little on the older side; there was a wooden box covering what appeared to be a 100 year old air conditioning unit, but the tempera... Read more
from
Submitted on 10-11-2016
We stayed here for 4 nights and found the whole stay very enjoyable, we had a massive room and the staff were friendly and helpful whenever we needed them. The breakfasts were good and a decent variety on offer as well. We found the location ideal for getting around the city and the metro stops were close by and a lot of things were in walking distance from the hotel which really helped.
from Chicago, Illinois
Submitted on 13-11-2016
I attended a conference at the hotel and stayed 3 nights. It is conveniently located, well kept, and will provide the services and quality one expects at a big city Marriott. That said, the hotel is a bit quirky. It is an updated version of an older hotel has illustrated by assorted sign. Apparently, Clark Gable once stayed next door to the room I was assigned on the 18th floor. The downside of the structure (at least in the case of my room, #1810) was a relatively small window and crowded ... Read more
from
Submitted on 15-11-2016
I was in town for the NYC marathon for four nights. I rarely write reviews but I had to sit down and recognize the superior service Joydeb and Norman provided in the Marriott Club. These two dedicated employees came in really early on the day of the race to help get our day started off on the right foot. They made us feel so special throughout our visit and really went above and beyond to take care of our group. Overall the hotel is lovely but these two employees made our trip extraordinary.
from
Submitted on 15-11-2016
This is our favorite NY hotel. We much prefer it to the pricey/crowded Marriott Marquis. Marriott Rewards points go further here. It's a few blocks from Times Square but is a quick walk to all the major tourist spots. The hotel is clean and the staff are friendly. They have the best concierge floor I've seen. Great breakfast and heavy enough appetizers that we used it for dinner. Great place!
from israel
Submitted on 15-11-2016
Everything was perfect. Staff very ettentiv to help you and assist, even to find you an Italian restaurant or the closest pizza place. Room was large enough and very comfortable. Location just great will come again.
from
Submitted on 18-11-2016
We stayed for one night at NY Marriott East Side. In hindsight, we should have stayed at W hotel right opposite which is newer and is owned by the same group. Hotel is terribly old with outdated carpet. My allergy was acting up likely due to the dust kept on the old carpet. Need to store my luggage for a week but was charged about $10 even though I was guest there. Bell boy were non existent and wasn't helped with my luggage. Door man who directs traffic was very unhelpful. Bad experience, won't... Read more
from Blaine, MN
Submitted on 19-11-2016
I was in town for a trade show and wanted to be at a hotel central to everything. This Marriott has it all. There was a slight problem with my reservation as it didn't show up correctly in their system. The Manager was extremely apologetic and gave me an upgraded room which gave me more space to spread out. The furnishings in the room are older, but well maintained. The bed was great and I loved the rain shower head. The bathroom is small, but there is a vanity next to it, so plenty of spa... Read more
from
Submitted on 21-11-2016
I had just finished a long day at work. I called Marriott East Side. The reservation process was quick and painless. The check in upon arriving was both polite and fast. The accommodations were outstanding. Needless to say I was comfortable and very happy. My highest regards to everyone there and thank you.
from West Chester, PA
Submitted on 25-11-2016
Awesome location in Midtown, friendly staff. Our room was very clean. A bit small, but that's to be expected in a big city. Pillows and beds were very comfortable! Vast and delicious breakfast buffet.
from West New York, New Jersey
Submitted on 25-11-2016
We have stayed at this hotel for years. At our last stay, Joshua at the front desk was enormously helpful and friendly. All the staff is welcoming. The rooms are clean. We came with our children and grandchildren. The lobby is alive and full of excitement. Today they served muffins and cider which our grandchildren enjoyed! The hotel isn't new or modern but makes up for it with its welcoming ways.
from Staten Island, New York
Submitted on 26-11-2016
Decided to select this Marriott for a one night stay for our annual wedding anniversary trip to the city with dinner and a Broadway show. Early check-in was quick and easy, and we were given a nice room with a view of the Chrysler building. We enjoyed the concierge lounge in the morning for breakfast - the lounge is rather large and the choices were good in the morning. There are so many wonderful restaurants within walking distance - we decided on Smith & Wollensky as well as the The Smith ... Read more
from Georgia
Submitted on 29-11-2016
This hotel is fabulous! We stayed for 3 nights over Thanksgiving for the parade. Very helpful and late check out too, 2pm! The hotel is clean. Great location to the subway and some places to grab a quick bite! 99 cents pizza just down the street, great pizza and a tex mex place that has the best burritos I have ever had! They serve cookies and a hot drink in the afternoon and have to say the hot chocolate was the best I have ever had! YUMMY. The Cider was good too. This hotel makes you feel like... Read more
from St Charles Illinois
Submitted on 29-11-2016
Stayed in this hotel for its midtown location. The room and bathroom are relatively small but comfortable. Amenities are typical for Marriott. The concierge room is large and well stocked. It is expensive, but within the range for high end NYC hotels. Service staff were responsive and helpful.
from Rehoboth Beach, Delaware
Submitted on 04-12-2016
Older hotel with a welcoming lobby. Not one person greeted us at the door as would be expected over the 3 days. Front desk staff friendly and helpful. Elevators are small and slow, and always had a line. If you stay on a lower floor you can take the stairwell, which many people did. Considering the amount of foot traffic in the stairwell, one would think they would try to make it somewhat attractive other than the just functional grey. I felt like I was in a service entrance. Our room (301) wa... Read more
from Hampshire, United Kingdom
Submitted on 04-12-2016
Ok hotel but not much to write home about. Stayed in room 632, good size for New York just that the plumbing from the room next door (626) was dreadful. So very loud, we had to move room! Hotel seemed so surprised when we complained, until we played the video highlighting just what happened when next door took a shower...like having a pneumatic drill next door! Food good and staff very helpful. Would stay again just not in room 632!
from Serres Region, Greece
Submitted on 06-12-2016
we've been a family group of 5 persons and we stayed in a two bedrooms/two bathrooms mini appartment. we enjoyed our stay very much. As for the location... just 8 min from times square walk, and 2 min from central station....
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