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BEST WESTERN PLUS Hospitality House

New York - JFK Airport, NY, US (JFK)

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Based on 1064 reviews
Perfect for both leisure travelers exploring the city and corporate travelers in town for business.
Room & Rates

1 Queen Bed

1 Queen Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking, Full Breakfast
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Suite-2 Rooms 4 Beds

Suite-2 Rooms 4 Beds, Non-Smoking, Fourth Bed Is A Sofabed, Full Kitchen, Apartment Or Townhouse, Full Breakfast
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Suite-2 Rooms 3 Beds

Suite-2 Rooms 3 Beds, Non-Smoking, Third Bed Is A Sofabed, Penthouse, Two Bathrooms, Full Breakfast
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Suite-2 Rooms 3 Beds

Suite-2 Rooms 3 Beds, Non-Smoking, Third Bed Is A Sofabed, Full Kitchen, Apartment, Full Breakfast
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Suite-1 King Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Apartment Or Townhouse, Full Breakfast
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Suite-1 Queen Bed

Suite-1 Queen Bed, Non-Smoking, Sofabed, Full Kitchen, Apartment Or Townhouse, Full Breakfast
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Suite-1 Queen Bed

Suite-1 Queen Bed, Non-Smoking, Sofabed, Penthouse, Full Breakfast
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1 Queen Bed - BEST WESTERN PLUS Hospitality House - 1

1 Queen Bed

1 Queen Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking, Full Breakfast
Hide room details
BEST WESTERN PLUS Hospitality House
145 E 49th Street, New York City, NY US 10017

Just outside the BEST WESTERN PLUS Hospitality House guests can explore all the exiting attractions New York is known for like Times Square Rockefeller Center the United Nations Broadway Radio City Music Hall the Empire State Building Statue of Liberty and more all just a short walk or subway ride away.

Fantastic dining shopping including American Girl Saks Fifth Avenue Bloomingdales and Macys and entertainment are all also just outside the hotel Inside the 100 smoke-free BEST WESTERN PLUS Hospitality House guests will find spacious apartment suites in this newly renovated Manhattan hotel.

Each of the luxurious one and twobedroom apartment suites offer all the comforts of home in addition to 11foot high ceilings beautiful hardwood floors 42inch HD LCD flat screen televisions HBO and free wireless and highspeed Internet access Each apartment suite has a full size kitchen dining area and living room complete with a queen size sofa bed Other amenities at this New York City hotel also include a free full breakfast each morning an outdoor garden deck hospitality lounge and complimentary local calls Guests staying at the BEST WESTERN PLUS Hospitality House on business or pleasure will also appreciate this Manhattan hotels services and amenities including the onsite business services free computerprinter access and close proximity to local businesses corporate headquarters and all the wonderful things New York has to offer The best of New York is just outside the spacious and affordable BEST WESTERN PLUS Hospitality House Book online and save today

  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Check In/Check Out Kiosk
  • Currency Exchange
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Parking (Fee)
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1064 reviews
from Leeds
Submitted on 02-05-2016
Great value hotel apartments, very good location BUT Sitting in our bedroom after a good day sightseeing as this is the room with double glazing, it would be much pleasanter if the jackhammer on the building site right outside our window wasn't going.....and won't stop till 6pm ( it started at 7.30am). Great pity as otherwise ideal but until this 60 story building is completed only stay here if you are deaf, earplugs work for you or you don't mind being woken at 6.30am when they start arriving o... Read more
from melbourne
Submitted on 09-05-2016
We stayed a week here in the 2 bedroom suite. It had 2 rooms, both with queen beds and a fold our sofa in the lounge rooms. 3 televisions, one bathroom and a full kitchen. The sofa bed was so uncomfortable, we all had a turn sleeping in it and wouldn't recommend it at all. The only disappointing thing about the room. But the apartment itself was amazing especially with 2 Adults and 3 kids. We walked almost everywhere and it was very handy to restaurants and pharmacy ( convenience stores ). There... Read more
from Chicago, Illinois
Submitted on 14-05-2016
I could see the construction site outside my window, but I arrived on Friday and left on Saturday, so did not endure the noise. Without the construction, this is a great place to stay. It's small, not the Hilton, but the staff goes out of its way to be welcoming and kind. Even the maintenance man said hello and asked about my visit. The breakfast room attendant greeted me cheerfully with a smile. I guess I was surprised at the warmth this small place offered, but it made the difference. I would ... Read more
from New York
Submitted on 20-05-2016
My friends and I did not the previous hotel booked, so this was a last minute booking. When we arrived at the front desk we were greeted by Sam Sharma, CHS, CGSP at guest services. He was warm and welcoming, he made us feel at ease. He was also, very friendly and jovial. We felt so welcome by the staff members and breakfast was a such a delight, that I would go back there again. We had the penthouse room, it was a like renting a little apartment in the city. It was only three of us, so it was ju... Read more
from Pickering, Canada
Submitted on 25-05-2016
Stayed for 3 nights in the Penthouse A. Two bedrooms, two bathrooms, kitchen, living room and private balcony. Exceptionally clean. Spotless. Very spacious. Family of four including a 12 year old and 22 year old. I can't say enough about the staff especially Robert the general manager. Arranged a car to pick up and drive us to the airport. Reasonably priced. Amazing driver! A couple of awesome surprises in the room upon arrival. Breakfast was great and the server in the cafeteria was awesome! I ... Read more
from Manchester, UK
Submitted on 31-05-2016
Yes! It is worth working around the construction noise. It starts at 7am - 6pm, and currently the machinery being used vibrates the building. The apartments are huge and clean. The kitchen is well equipped, the bathroom is modern, clean and well stocked with toiletries. Everyone who works here does a great job and is very friendly and helpful. The welcome basket is a really nice touch. I wasn't expecting to have to make up the sofa bed when we arrived, our room booking was for 3 people, I fe... Read more
Submitted on 03-06-2016
Great location, staff very friendly and helpful, great size rooms, especially for all your shopping! These are great suites to stay in. You have the subway right at your door front which gets you downtown very quickly and 5 minutes walk to Grand Central and 5th Avenue.
from newcastle
Submitted on 04-06-2016
Great location in midtown Manhattan. Spacious suite with kitchen, sofa bed, separate bedroom and bathroom. Reasonable decor but dark rooms with limited natural light. Major construction work from 7am until 6pm. Very noisy. Avoid the penthouse suites which have worse decor, less well maintained and are smaller.
Submitted on 12-06-2016
Had a fantastic five days stay, staff could not have be been more friendly or helpful. Yes the construction noise is loud but not a lot that can be done about that. Thank you to all the staff you do New York proud. Room is large and kept very clean. Breakfast is great, for us Brits we very much enjoyed making our own waffles. If anything ran out staff very quick to replace.
from Canberra, Australia
Submitted on 15-06-2016
Booked here for a week. Had a two bedroom apartment. Good size with full kitchen. Easy access to subway, sites etc. However, DO NOT STAY HERE, at least until the building next door is finished. You will be sleeping next to a construction site. Constant from 7:00am to 6:00pm. With all the hotels in New York, pick somewhere else.
from Montreal, Canada
Submitted on 03-07-2016
This hotel has a great location! And you get a full apartment - closed bedroom, living room, dining room and full kitchen. This was very nice. Breakfast was included and is good. Nice selection. It's self serve. The room while large is quite old...but it's very clean. The bathroom had a strong smell of bleach. The bed was supposed to be a Queen but we think it was an extra long double. Not very comfortable. We had free wifi and newspaper each day. They also had breakfast to go bags which was... Read more
from Melbourne Australia
Submitted on 06-07-2016
Well it's not really a hotel, it's an apartment. Each unit comes with a bedroom, Small kitchen, and living room. You can stretch out and enjoy the added space. Lots of nearby shops, restaurants, and a short walk up to Rockefeller Center (best area in the city around the Holidays)
from BARBERTON, United States
Submitted on 07-07-2016
The hotel was in the perfect location to get around NYC. It was close to the Metro & Gray Line bus stop. The two bedroom apartment was larger than we expected. The staff were very helpful & accommodating to our requests. Some construction behind the hotel was noisy during the day, but the beds were comfortable & great for a good night's rest. We were very satisfied with our entire stay.
from Scotland, United Kingdom
Submitted on 11-07-2016
This hotel has some really good points, it also has some bad ones too. Firstly it is in a great location, close to Rockefeller Centre. The subway is a couple of minutes walk and also a Gray Line Tour Bus stop is on your doorstep. The breakfast was great, well organised and well stocked with toast, danish pastries, muffins and some hot food as well as cereals and a waffle maker. There is a tea/coffee machine available for use all day. They guy who looks after the breakfast area was really friend... Read more
from Corona del Mar, CA, United States
Submitted on 14-07-2016
Don't stay here. I have in the past with good results. There is now a 60 story office tower being built outside your window & the noise is non-stop. There are plenty of other nice hotels in the area for the price they charge.
from Jamaica Plain
Submitted on 15-07-2016
We enjoyed our few days stay at this hotel despite the active construction site next door, perhaps just because most of our trip included the weekend and a holiday which were days off for the construction site, and therefore afforded us with pleasant tranquility. Besides, we did not spend much of the day at the hotel, other than sleeping and relaxing at night; which brings me to the bedroom bed that was somewhat small for a "double" as listed, and the sofa bed in the living room that was not the... Read more
from Sheffield, United Kingdom
Submitted on 20-07-2016
Decent location, pretty central and good distance to walk to most attractions. Rooms are spacious and nice enough, very nice of staff to leave a welcome package in the fridge too. However, the front desk staff were atrocious at my time of visiting. They basically ignored our party of 9 for 20 minutes, and were extremely rude. We had to be moved rooms after one night as a result of a mistake, but the janitor there was extremely helpful. Breakfast was okay, the waffle maker was a particular favour... Read more
from Esbjerg, Denmark
Submitted on 24-07-2016
The room are old and worn out, there is quit a bit of noise from construction and thing like the air-condition system was just warn down and did not work properly. Not worth the money even though it is in a nice walking distance from many things.
Submitted on 04-08-2016
Great location and big rooms but the wi-fi not free in the guest rooms when the smaller hotels provide such service free in the same area, compare to others New York hotels it is a good chose. The location on theTimes is the key and it is very clean big rooms.
Submitted on 07-08-2016
Me and my boyfriend stayed here for our anniversary, I requested ahead of time for a quiet room since we're taking breaks in between exploring New York as it was my firt time in the city. We got checked in at their only first floor room(1A or A1). At first I thought that was convenient.. But as we walk closer to our room, there were elevator, rest room, luggage room and executive office surrounding our room. We will hear door closing and opening every now and then, water running from the bathro... Read more
from Bridgnorth, United Kingdom
Submitted on 08-08-2016
Prompt service on arrival and given a free upgrade to a penthouse suite - great. Suite was large, spotlessly clean and very comfortable with a good kitchen, a welcome pack was provided which was a nice touch. The staff were fantastic, especially Anthony who was really attentive, always had a smile and went out of his way to help us. Good variety at breakfast and plenty of it, food was constantly being replenished Great location. Thanks for a lovely stay
from Alexandria, Virginia
Submitted on 14-08-2016
This hotel turned out to be a very good choice. I did a lot of research before making reservations. The location was wonderful because we could walk everywhere except to Lower Manhattan. The rooms were very clean and bed was very comfortable. We never heard any construction noise, but we got there on Fri afternoon and left early Monday morning. The hotel itself was very quiet. We never heard a sound from the hall, the elevator, or any other rooms. I would definitely stay there again.
Submitted on 28-08-2016
Stayed here in November 2015 and completely forgot to write a review. Stayed here as a family of 5 for our 1st visit to NYC and was well aware we didn't pay as much as some of the surrounding hotels so wasn't expecting much. But what a find!!! The room was probably one of the best Iv stayed in, given we didn't spend much time in it as we were out all day sightseeing but they accommodated a family of 5 adults with plenty of extra room. Very clean too. Staff were very friends offered help for us w... Read more
from Toronto, Canada
Submitted on 04-09-2016
This hotel met all our expectations and beyond. The location is perfect to walk to major attractions and the subway is close by. The staff in particular Sam at the front desk, Anthony and his assistant at breakfast were extremely kind and helpful. They went above and beyond to help guest. The rooms were very clean and the cleaning staff extremely efficient, they left clean towels every day. I would and have recommended this hotel to friends and family traveling to New York, they would not be di... Read more
from Pt Pleasant Beach
Submitted on 05-09-2016
Booked a last minute night in NYC with the family. What a pleasant surprise! I called on the phone and the manager was very helpful and even greeted us on arrival the next afternoon. The room was HUGE! The suite was a large one bedroom apartment. Nothing fancy but clean and comfy. The staff was courteous and helpful from start to finish. The complimentary breakfast was nice too. The only knock I have is for those who want to sleep in. A building is being erected next door, so 7am jack hamme... Read more
from New York, United States
Submitted on 05-09-2016
Superb family hotel situated just a couple of locks form the Rockafella Complex & within easy walking distance of Times Square & Grand Central. Apartments are either spacious 1 or 2 bedroomed & have very large & comfortable bed mattresses. Staff are brilliant & keen to assist - breakfast food is great but it is a smallish room & can be a squeeze. Eat outside on the deck or take breakfast back to your room if you prefer. Best Western please dont change what your doing here - you have a great t... Read more
from Fort Lauderdale, United States
Submitted on 07-09-2016
I never stayed at a Best Western, but thought this would be a good first try. If you are looking for an affordable Suite hotel in the heart of NYC with the best staff, comfortable and clean accomodations, look no further. This BW hotel offers full 1 bedroom suites with full kitchen, living room and bedrooms with Queen and King beds. Not fancy shmancy, but offers great accomdations that are clean, usefull and reasonably priced. Best off all, EVERY staff member at the hotel is super friendly and w... Read more
from Dublin, Ireland
Submitted on 13-09-2016
Spent 6 amazin nights in NewYork with sisters and friends. These apartments were in a fantastic location, the moment we got there, we were met outside by the happiest, smiliest lad I've ever met. Anthony took our bags and along with every single staff member made our week so enjoyable. We were pleasently suprised wit a lovely welcome basket of water and snacks in our apartment, Breakfast is included, was delicious. Rooms were spotless.. linen and towels were changed daily. Staff on the desk cou... Read more
from Ireland
Submitted on 14-09-2016
I visited in Feb 2016 with my parents. They are a bit older so we chose this Best Western for its location (near the subway, St Patrick's, Rockefeller etc. - not too much walking) and amenities (free breakfast and kitchen). It's very clean and spacious and we were very happy with the stay. The suite had one queen bedroom - this was nicely furnished, they had no complaints as to the mattress quality, and also with a built in safe. The living room doubled as the second bedroom - this had a fold ou... Read more
from Lucan, Ireland
Submitted on 15-09-2016
Visited Best Western for 5 nights from September 7th and really was very impressed from start to finish! Very central hotel located in walking distance to Times Square, 5th Avenue & Central Park. Staff were very polite and helpful and a special mention to Anthony who greeted us on arrival and seen us off on our departure with a nice cup tea in hospitality area while awaiting on our shuttle bus. Room 8a was clean to a high standard and met needs of 6 Irish women on a shopping trip, plenty of spa... Read more
from west midlands
Submitted on 18-09-2016
just come back from a wonderful 5 days in New York i went with my husband and adult son, stopped at the best western plus with the most charming Robert (manager) Dana David Anthony and i think it was Audrey the lady that helped in the cafe, all of the staff made you feel so welcome and part of the family, nothing is too much trouble for any of them, the apartment is large and clean plenty of towels large TV massive fridge and ice box everything you need for a break in New York better than a ho... Read more
from Scunthorpe, United Kingdom
Submitted on 22-09-2016
Stayed for four nights with my husband. What a fabulous hotel we walked into our room to be amazed by what we found it was huge not a room but a suite with everything needed for a break. Hotel in an ideal location five minutes walking distance of Rockerfella Centre and fifteen minutes to Times Square. The hop on hop off bus service passes the hotel with plenty of restaurants nearby. Would stay here again. Just a bit of a warning DO NOT use the yellow taxis for your airport shuttle pre book w... Read more
from hobart
Submitted on 22-09-2016
Stayed for 14 nights in September 2016. First the good points, and there are a lot of them. Close location (5 mins walk to Grand Central, 10-15 to Times Square), plenty of good restaurants within 200 metres, well stocked 24 hour supermarket just around the corner, large rooms and fully appointed kitchen, efficient daily housekeeping, decent bathroom with (small) bath and accessories, friendly staff, excellent buffet breakfast with great pastries (the room is pretty tight but you can take your br... Read more
from Bucks County, PA
Submitted on 24-09-2016
I didn't know what to expect, but was lured to this hotel by a great deal on HotelTonight. I stayed in a beautiful, renovated apartment. It was meticulously clean and was furnished with a modern touch. Beautiful hardwood floors and area rugs! The staff was warm and welcoming. Lovely and safe neighborhood with restaurants, a market in the area, and a yoga studio about ten blocks away. This place is a great way to stay in NYC if you are traveling with a family or a group. Yes, the apartments ... Read more
from Cairns
Submitted on 26-09-2016
Our family enjoyed our 7 night stay here. Pleanty of room in the apartment which was appreciated.Yes it may appear older but very clean and almost new bathroom was wonderful. Robert was terrific in the lead up to deal with and even helped arrange a driver pick up at JFK(Victor) which went perfectly. We also made Grand Central station our start to all destinations through out the week. Hotel complimentary breakfast is nice and taking it back to the room is the secret,as mentioned previously its a... Read more
Submitted on 06-10-2016
this is a great hotel-clean, convenient, and the staff are amazingly welcoming and helpful. it has the charm of an older hotel with all the convenience of a new one. Can't beat the location for easy access to downtown.
from Liverpool, United Kingdom
Submitted on 08-10-2016
We had two separate stays here last month on our way in and out of the USA and a trip to Nashville. Its location is ideal, with a bus stop right outside and an excellent pizzeria next door. Next to that is a superb restaurant. All you need in the way of shops, bars and restaurants is only a couple of blocks away and many of the sights are within walking distance. The place has been around for a while but is clean and our two-bedroom apartment was spacious and comfortable. We were advised of the ... Read more
from Smithtown, New York
Submitted on 09-10-2016
I live in New York, but often get a room to spend a night in the city for dinner and drinks. Nobody wants to drink and drive. So I call Best Wetsern Plus on East 49th and Lexington, and they have one room left. They said it's a "standard" room with a queen bed. Sounds good for just one night, right.....WRONG! As I'm checking in I ask for a room on a higher floor (as far away from city street noise as possible), and the response from the desk clerk was "it's on this floor, and it's ... Read more
from New York, United Kingdom
Submitted on 10-10-2016
Our apartment was very good value , ideal for 4 friends, lovely beds, kitchen could have been better appointed, but wine glasses and plates came quickly after requested. Was a bit concerned about shower fitting. All staff very friendly, helpful and cheerful.
from Victoria, Canada
Submitted on 12-10-2016
My wife and I have stayed at the BW Hospitality House on 4 previous occasions. We are from British Columbia, Canada. This time, we brought our best friends along as we were visiting New York for a week holiday together. The rooms were great. Very large apartment style rooms with full kitchen, living room and separate bedroom with a king bed, (in our rooms). The hotel is so convenient being about a 10 minute walk to Time Square and just a few hundred yards from the Metro station that connects to ... Read more
Submitted on 20-10-2016
Do not stay at this hotel. We were charged for not arriving even though we cancelled our booking well in advance both in writing and telephonically. We tried repeatedly to contact the hotel manager, Eddy R. Luna, to get a refund but he simply refused to answer any emails. Stay here at your own risk!
from Palm Harbor, Florida
Submitted on 21-10-2016
I stayed in this hotel from October 17 to October 20. I was expecting a cramped NYC hotel but we had a 2BR suite that was incredibly spacious, clean, and comfortable. There was construction going on around the building, so there was some noise during the day, but overall, the room was great. The employees at the hotel really made our stay better. Dave at the front desk, Anthony in the back at the breakfast buffet, and Tom the maintenance man were all outstanding - very friendly and helpful sta... Read more
from Leicester
Submitted on 23-10-2016
We are a family of 5 and wanted somewhere Central in Manhattan. This venue didn't disappoint! Not far from the subway but very walkable to all the major midtown attractions. Yes there is an active building site next door but all suites for families are on the opposite the building side and if like us anyone would be out of the hotel whilst work is being done. The breakfast will set you up for the day and all staff are very accommodating. Will definitely stay here again when next visiting this am... Read more
Submitted on 08-11-2016
This hotel was a very pleasant experience for me and my family. The rooms are spacious and clean and the location is excellent. My teenage son was delighted with the Free Wifi in the room which was very efficient. The breakfast is good with lovely coffee and the New York Times to browse through. I would definitely stay here again.
from St Cloud
Submitted on 10-11-2016
Second stay in this hotel in NYC and I still love it. Perfect location, massive apartment (for NYC space is just awesome), super breakfast and the staff is so kind and still available. My husband, my daughter and I love this location and will come back to this hotel as it is a perfect match for visiting Manhattan.
from Andover, United Kingdom
Submitted on 14-11-2016
Although the apartment rooms are getting a little dated, they are excellent value for money. Situated in a good location in the centre of the city, the famous attractions are only a short walk or subway journey away. Good selection of breakfast, which is buffet style.. so fill your boots! Staff are extremely friendly and courteous, only too happy to help. Downsides were the construction work which starts very early next door can get a little loud and the heating seems to only have 2 settings.. ... Read more
from Turin, Italy
Submitted on 14-11-2016
It could have been a pleasant stay but someone stole my wife's watch...Also we could not open the bedroom window because it was broken. However, the apartment was comfortable with a functional kitchen, close to the center.
Submitted on 15-11-2016
Me and my family where so impressed with this hotel, the room was lovely, clean, comfortable and had so much space. I had two young children with me age 5 and 3 so having the kitchen really helped and it had everything I needed which was a great help and relief. Not only was the hotel great but the staff where amazing too so friendly and helpful they made our stay that much more enjoyable. Thank you so much for making our experience even better we will certainly be back.
Submitted on 17-11-2016
Amazing rooms and fantastic location. Each and every staff member are incredibly courteous and this hotel is special. Rooms are HUGE for New York City and classic with hard wood floors and looks and feels like the bed is brand new
from Boston, United States
Submitted on 19-11-2016
Excellent spacious landing pad for central NY activities. I have stayed at this hotel on numerous occasions and recommend this hotel for small groups. Excellent value for money with great staff, feels more like an apt than a hotel.
Submitted on 26-11-2016
Stayed at the best western this week 20th till 23rd November & picked this hotel based on the apartment & extra bedroom ( 2 bedroom apartment ) 1st time in New York & was shocked at how big the apartment was! Staff were very welcoming & very helpful. Apartment was very clean & after a long flight the kids were thankful of the welcome basket supplied.Free fast wi-fi was a massive plus! Breakfast was perfect, self service to pastries, toast, bagels, muffins, cereal, make your own waffles, omelette... Read more