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The Kitano Hotel - New York

New York - All Airports, NY, US (NYC)

Hotel + Flight from
Based on 1053 reviews
Manhattan`s famous skyline is more than a optical experience; its cityscape erupts with energy and adventure 24/7. While there are countless things to
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The Kitano Hotel - New York
66 Park Avenue, New York, NY US 10016

Why Stay Here

  • Babysitting Services
  • Free passes to the New York Sports Club
  • Concierge Services 
  • Exceptional Dining Options
  • World Class Live Jazz Bar

Everything You Need is on Hand
The Kitano New York offers breakfast for a surcharge and provides a Restaurant/Bar/Lounge with limited room service hours available. There is a nearby fitness center you are allowed to use and the area is known for it`s hiking and biking trails. There is a Business Center with conference space and meeting rooms if you are at the hotel for business related travel. A 24-hour front desk is open and you have tours and ticket assistance on hand. If you need any dry cleaning or laundry services there are laundry facilities on hand. Luggage storage is also available. There is a safe deposit box at the front desk, and the hotel offers accessibility and an accessible path of travel. There is Braille or raised signage accessibility equipment for the deaf, in-room accessibility and a roll-in shower can be requested.

Hot Hotel Amenities
  • Free Use of Nearby Fitness Center
  • Free Newspaper
  • Children 17 and Younger Stay Free

Rooms With an Asian Flair
Situated on an especially quiet, residential strip of swank Park Avenue in Murray Hill, the Japanese-owned, 149-room Kitano`s appeal is in the details - soundproof windows, flat-screen TV`s with HBO channels, plus Wi-Fi service with an additional charge, large desks and iPod docking stations. Free Japanese green tea and cozy dressing gowns and slippers are provided. Guestrooms come outfitted with custom-designed mahogany accents, original Japanese floral art, and cherry furnishings. Comfortable beds with lovely duvets are covered by soft feather-light pillows. Lovely marble bathrooms give a sense of being pampered at the spa with in-room towel warmers and name-brand toiletries.

Dining Appeal
Executive Chef Yukihiro Sato provides guests a exclusive opportunity to share in the acclaimed culinary tradition known as Kaiseki cuisine. Chef Sato`s interpretation of the age-old Japanese cuisine focuses on absorbing the best seasonal ingredients to design unique fare that is pleasing to the eye and palate. Jazz at Kitano provides breakfast, lunch, dinner and cocktails, and in addition to musical performances throughout the week, you will enjoy the full schedule of Jazz entertainment along with a menu of Modern American fare with Pan Asian effects. Should you prefer to dine before a legendary show or if you are looking for a solitary spot for a night-cap, the Jazz at Kitano is the place to relax and gear up or celebrate.

Based on 1053 reviews
from El Paso, Texas
Submitted on 01-06-2016
Love the Kitano. Rooms are very spacious. The staff is very friendly and polite with that Japanese attention to detail, it almost feels you're a guest at someone's manor. We always book a basic room and find it more than accommodating, no frills but very comfortable. I need extra pillows and it amazes me how in this hotel I call housekeeping and in a matter of minutes the extra pillows arrive.Located in a very nice neighborhood walking distance (a couple of blocks) from grand central station. It... Read more
from Southampton, United Kingdom
Submitted on 02-06-2016
Great Japanese hotel, located near to Grand Central Station. Staff very professional, friendly and polite. Room was a good size and very clean, with opening double glazed windows that cut out any noise at night. Wi-Fi is chargeable in the room but were told to use the free service in the comfortable lobby, where most evenings you can hear live jazz from the hotel restaurant/jazz club. Did not use the restaurant as we were attending a wedding elsewhere over several days, but the menu looked a... Read more
from Bridgeport, Connecticut
Submitted on 03-06-2016
I worked with the Kitano to host a reception for work. The staff was lovely and easy to work with. They were attentive before, during, and even after the event. The food was phenomenal. If you're hosting a reception, I recommend their coconut shrimp and the sushi stationary display. The view from the penthouse is spectacular. Our guests were thrilled!
from Nottingham, United Kingdom
Submitted on 05-06-2016
Situated between in midtown, at the northern edge of the Murray Hill area the hotel is just 4 short blocks walk from Grand Central. This makes it super convenient for transport links: the scheduled airport buses stop there and the subway gives you easy access to Manhattan and beyond. Staff are discrete and polite, pleasant but not effusive. Our room, a 'superior' was a good size with quiet, efficient air con. The bathroom was fine, once we'd adjusted to the 'Japanese-style' loo; it didn't play t... Read more
from Manchester
Submitted on 06-06-2016
Me and my fiancée stayed here for 5 nights, I can't say anything about the bar or the food as we were out n about all of the time. The room was quite roomy, Only had 1 bathrobe and 1 pair of slippers which was odd as 2 people were down as staying there but a little note to the maid rectified this. Have no complaints as such but ladies please note that your hairdryer will work like someone is gently blowing in your ear, but this is true for anywhere in Manhattan I believe, thank god For straight... Read more
from Troy, New York
Submitted on 29-06-2016
We were in NYC for the Pride march and decided to stay the night before and after - we couldn't have chosen a more restful and rlaxing place. We had a large room with two double beds, plenty of space to move around. The hotel staff was consistently courteous and helpful. It was delightful (and the toilet seat was heated!!)!
from Rocky Point, New York
Submitted on 29-06-2016
The staff at Kitano are wonderful. They were very patient and helpful. The location is great. You can walk to Grand Central Station and the Empire State Building. The Jazz at the bar is some of the best music I have ever heard. We had a nice size room with two beds and a phenomenal view of the Empire State Building.
from London
Submitted on 30-06-2016
Really pleased with our choice of Hotel the staff were very helpful and the room was good with a comfortable bed, which was much appreciated after our busy days sightseeing. The Hotel is in an ideal position to explore Manhattan with Central Station just a short walk. Also close to Bryant Park which we would recommend and oasis in the city.
from Gloucester
Submitted on 30-06-2016
No complaints at all with this hotel. All staff were polite, courteous and helpful. Would definitely stay here again as the location was superb - a short walk from Grand Central Station which is a must see, also 5th Ave, 7th Ave, Broadway, Times square. In house Jazz. All in all A1
from Colorado Springs, Colorado
Submitted on 30-06-2016
The Staff is Excellent!!! Super polite and the customer service was exceptional! The rooms are okay for the price but most importantly clean! The heated toilet seat and towel bars were a bonus! Great location with plenty to see and do near by. Loved it! I will definetly be staying there again!
from Leyland
Submitted on 05-07-2016
Cannot fault this hotel in any way - the staff, the service, the rooms - everything just helped to make our visit so special! My husband and I stayed for 7 nights on a trip for my 40th birthday and our 9th wedding anniversary. The room was cleaned every day and was spotless on arrival back at the end of a long day. The staff were really friendly & helpful, they answered any query we had without issue. On arrival we found our kettle didn't work, we reported this to reception on our way out for a ... Read more
Submitted on 06-07-2016
After recanting my previous review, here's the correct one I meant for this hotel: Booked last minute on Hotwire back in May 2013 and I normally always select 4 star hotels and up and this place definitely impressed me especially with the last minute deal 1 night stay on a Saturday in May. The hotel room was very trendy and chic. I was surprised it was rated a 4 star as I've been to other disapointing 4 star hotels in Manhattan afterwards. The room was pretty large, comfortable king size bed,... Read more
from Australia
Submitted on 07-07-2016
Great location - down Park Ave a few blocks from Grand Central. The room was excellent in comfort and size although the bed was very very soft but that may be a Japanese thing. The front desk check in staff very very pleasant to deal with and accommodating. We visit Manhattan each year for a week or more so we have plenty of comparisons with similar price range hotels in the midtown area. There were a few things that disappointed about the Kitano. Just about every similar quality hotel offers g... Read more
from Santa Fe, New Mexico
Submitted on 08-07-2016
Located in the heart of Manhattan, on beautiful Park Avenue,,a few blocks from Grand Central is an oasis of calm. A superb staff meets your every need, the hotel was spotless and there is a complimentary gym membership to a full service gym just a few minutes walk. I would rather walk a few minutes to a full service gym than have a tiny useless facility inside. I really like the Kitano.
from Romford, United Kingdom
Submitted on 11-07-2016
From the moment we arrived, to the time we departed we thoroughly enjoyed our stay. The check in with front desk was quick and when we arrived at our room, a lovely surprise of a bottle of wine and chocolates awaited us - we mentioned on our arrival it was our wedding anniversary - THANK YOU. Towards the end of our week's stay, they also left free water and fruit - a bonus as you normally have to pay for this from the mini bar. The room was lovely with plenty of room and included the usual th... Read more
from Boston, Massachusetts
Submitted on 19-07-2016
Wonderful hotel on Park Avenue offers the highest level of service. King room was generous in size with a lovely bathroom. Intimate jazz club attached to the lobby. Lack of onsite fitness facility made up for by free use of spacious NYSC gym 2 blocks away.
Submitted on 20-07-2016
I cannot say enough wonderful things about this hotel. We booked two rooms on Hotwire. My parents arrived first, and upon checkin they were told that they overbooked. We were given an executive suite for the night and another room would be available the next day. My mother took the room understanding that things happen. I arrived a bit after midnight and was greeted by name by two very apologetic hotel managers. They said they would refund the first night of each room and to let them know if we ... Read more
from Bellaire, Texas, United States
Submitted on 21-07-2016
The Kitano is located on Park and 38 and is easily reached from all airports. This boutique hotel provides a clean, modern and delightful selection of rooms, outstanding dining and great jazz. The doorman and bell service are excellent, and check-in, check out are efficient and painless. The concierge is knowledgeable and effective; we got everything we asked for, in terms of reservations and tickets. There are conventional (Western) rooms and suites as well as a tatami suite, While the rooms ar... Read more
Submitted on 25-07-2016
Great location in the heart of central Manhattan. Good value and a massive room going by NYC standards. Staff were friendly and welcoming. We had room service one night and the food was delivered promptly and could not be faulted. Would recommend to anyone wanting to stay in a decent NYC hotel without breaking the bank. Only negative is that there is no free wifi in the rooms and the rate for paid seemed excessive (having said that, I was able to pick up free wifi from a neighbouring hotel so mu... Read more
from Guildford, United Kingdom
Submitted on 27-07-2016
My first stay at the Kitano, quiet, great staff, large room (no rattling windows which is the norm in new york !) japanese equipment in the room all just perfect. Staff very efficient and courteous, perfect location for business and shops (if the latter is required) Very good price considering room size and location.
from Liverpool, United Kingdom
Submitted on 27-07-2016
Visited 22 July 2016 for 5 nights..situated in Park Avenue this hotel is ideally placed for major attractions like ESB,Times Square,Chrysler Building and Grand Central station..Well maintained and clean hotel, nothing was too much trouble for any of the staff we met.Free wifi in the lobby but not in your room didnt cause a problem as we spent as little time as possible indoors!Would recommend this hotel to anybody,no problem!
from Warrington
Submitted on 31-07-2016
We stayed here for three nights (should have been four but our connecting flight was cancelled) and we had a fantastic stay here. The staff were polite and friendly and the two items I called down for (iron and ice) were delivered quickly and with a smile. The room was a good size and the bed was huge. The room was clean and tidy and we had a view of the Chrysler Building which was a nice touch. The bathroom was spacious with an interesting toilet with heated seats. The shower was also very powe... Read more
from Los Angeles
Submitted on 01-08-2016
This hotel ranks as one of the best I've stayed in, and I've stayed in plenty. Let me get in my kvetch early, it's very annoying to have to pay $10 a day for wi-fi and they limit you to one device at a time. If McDonalds and Starbucks can give me all the wi-fi I want for free it's about time that hotels discontinue this practice. But that is all I have to say that is negative about this hotel. We loved it. Very well appointed, great bedding that made it hard to get out of bed in the mornin... Read more
from Portland, Oregon
Submitted on 03-08-2016
I can't say enough about the way our family (2 adults, 2 teenage boys) were treated by the staff at Kitano. It clearly serves an upscale business clientele, and the kind of top-notch service expected by such customers was evident throughout our stay. The accommodations are lovely with a big bathroom and great shower. I highly recommend this hotel for any NYC visit.
from Miami
Submitted on 04-08-2016
My wife and I stayed at the Kitano Hotel for 5 nights last May. I live in Miami but was raised up in New York and I can tell you (as a former New Yorker and a world traveler) that rooms in New York hotels are often smaller than some bathrooms in Las Vegas hotels, for example. Not so in The Kitano. We initially reserved a standard room with a king bed. I asked the front desk if they had a corner suite and they offered one on the fifteen floor with panoramic windows for a $100.00 upgrade ... Read more
from San Antonio, Texas
Submitted on 05-08-2016
There is no other way to describe this place other than "Fabulous". Beautiful hotel, staff was extremely friendly and eager to help. They went out of their way to make sure everything was to our satisfaction. Location is perfect. I have already recommended this hotel to some of our friends that will be going to New York in October and if we ever get to go back again I will definitely stay there.
from Rheinland-Pfalz
Submitted on 07-08-2016
Our week long stay in this hotel was great. The room as very clean, the service excellent and staff very friendly. The breakfast selection is very good but not great - unless you enjoy Japanese food for breakfast, which I tried and liked quite a lot. There was everything you need for a good breakfast. The bread didn't seem to be fresh from the oven but that would not be reason for me not to stay here again. We didn't understand why some reviewers were upset due to the smallish selection for brea... Read more
from scotland
Submitted on 07-08-2016
Great stay all staff very pleasant Room was spacious and spotlessly clean Extra special because we had a lovely view of Empire State Building. The hotel staff also gave us a card for our anniversary and lovely chocolates which was considerate of them and appreciated by us.
from Baltimore
Submitted on 09-08-2016
Wonderfully soundproofed, an oasis of quiet in a very busy city. Very friendly staff when checking in, great room and bathroom with Japanese bidet toilet. Wonderful bed and very nice bar offerings with friendly service (the main restaurant was closed for summer vacation) . With the price, free wifi should be standard. Or at least just one fee for multiple devices. Other than that minor issue, I slept very well on a comfortable bed in a quiet room.
from Belfast, United Kingdom
Submitted on 10-08-2016
The Kitano Hotel is ideally located on Park Ave only a 5 min walk to Times Square, Empire State Building and the shops on 5th Avenue. Having visited New York many times and experiencing a real mix of hotels this was by far one of the best that I have stayed in. The stay were very pleasant and the rooms were kept very clean. It is important to highlight that the wifi is only free in the main lobby and the drinks are a little expensive - even for New York.
from Honolulu, United States
Submitted on 15-08-2016
The amenities in this hotel were awesome (for a NY Hotel). The location was great, a 15 minute walk to Times Square, 5 minutes to Grand Central Station so we were close enough to the action but not smack dab in it! We loved the Toto toilet (weʻd stay here again just to experience again) and the attention to detail in every room regarding complimentary amenities (bedroom slippers, sewing kits, robes...etc). Service was OK for a hotel but pretty good for NY...I always rate customer service on a ... Read more
from Irby, United Kingdom
Submitted on 16-08-2016
We stayed for 8 days August 2016. Great location near Grand Central. Lots of good restaurants and bars nearby. Rooms very comfortable and immaculately kept. The only negative was there being no free wifi in the room though it was available in lobby and mezzanine. Staff friendly. No access to bar when jazz on unless you pay cover charge. Everything quietly efficient in the organisation of hotel. Really enjoyed our stay on first stay in NY.
from Aberdeenshire, United Kingdom
Submitted on 29-08-2016
The Kitano hotel is situated in the Murray hill district which in my opinion is a perfectly located place. There is times square, central station and bus station all within reasonable walking distance (few blocks up or across etc) including stops for the guided bus tours close by. The area is nice and quiet so that sometimes you forget your almost in the heart of the city. We flew into JFK and booked a private transfer for about 70 dollars but was the same price booking a taxi for the return.... Read more
from New Jersey
Submitted on 29-08-2016
I love Kitano and have stayed here numerous times for business. Conveniently located to Grand Central and yet far enough away from things. The rooms are nice and the bathrooms are large. Staff is super attentive. Breakfast buffet is pricey though. Have never eaten at Hakubai but plenty of choices within a 2 block radius.
from England
Submitted on 30-08-2016
This is my 7th visit to the city and my favourite location to date. Park Ave is lovely, you feel safe at night and no traffic noise in your room. We had a room with a nice view and staff had gone out of their way to meet requests before our visit, so thank you. Room not the most modern but it was spotlessly clean which is more important to me. Beds comfy, excellent size room and a powerful shower. House keeping was brilliant each day. Safe to say I would return. Great wifi in the lobby, yes it... Read more
Submitted on 03-09-2016
The location on Park Avenue a few blocks from Grand Central is convenient. The lobby is safe and clean. The front desk was welcoming and offered a free room upgrade. The room was clean, space and well-appointed. The bathroom was immaculate and the bed comfortable. Highly recommended.
from Springfield, Massachusetts
Submitted on 05-09-2016
We stayed in a two bed room. The room itself was not big, just like all rooms in New York. The bathroom though was quite large, and very well done. Very clean and with all the amenities. The service was excellent. We were greeted with utmost politeness. We had forgotten our toothbrushes, and were offered complimentary ones ( for a family of four). There is no fitness facility in the hotel, but one gets a complimentary pass to a health club nearby. The breakfast is excellent with continental... Read more
from Cleveland, Ohio
Submitted on 14-09-2016
Stayed here recently for two nights and thoroughly enjoyed everything about this hotel and would definitely stay again. The restaurants are excellent, service terrific. The location is very convenient and we were able to walk most places we had planned on going. My only complaint is that they don't have a fitness room on location but said they would give us gym passes to somewhere nearby. We walked so much we never had time to check this out but if the weather had been bad we would have.
from Melbourne, Australia
Submitted on 18-09-2016
Quiet, spacious room, very comfortable bed & pillows, very welcoming informative front desk, great location a few blocks from Grand central station We had a terrific night at the jazz club in hotel Expensive by Australian standards but worth it
from Portsmouth, United Kingdom
Submitted on 20-09-2016
We stayed at the Kitano - not through specific recommendation but predominantly through the price and the ratings on TripAdvisor! We were not disappointed. The hotel is a 2 minute walk from Grand Central Terminal and only a 10 minute walk to Times Square. Good location and the hotel staff are friendly - we had no real need to discuss anything with them. The room we had was standard - pretty similar to a higher end Marriott - clean and no complaints at all. We did not use the restaurants for... Read more
from Honolulu, Hawaii
Submitted on 27-09-2016
We booked 3 nights thru iprefer hotel rewards. I booked a corner king premier for 390 plus tax which for Manhattan is a bargain. The hotel is Japanese owned and managed so everything works. Our room was spacious and faced Park Ave but the soundproofing meant minimal noise. Bed very comfortable, bathroom well laid out, small sitting area and a mid size flat screen tv. I did see several comments about front desk staff. Many of them are Japanese and have a very deferential manner which many less tr... Read more
from Ashford, United Kingdom
Submitted on 30-09-2016
We arrived really early to check in, however, the staff were really accomodating and sorted out our room. We had a fab view of the Empire State Building, amazing. Room was great, tea and coffee making facilities, huge bathroom, good range of toiletries. Robes and slippers, really luxurious. Not surecabout the Japanese toilet though!! Bell staff were really efficient too. Didnt eat there. Mini bar really expensive, dont even touch the goodies or you will be charged. Wifi is only free in the lobby... Read more
from Hexham, United Kingdom
Submitted on 01-10-2016
Extremely lovely hotel. The staff are very friendly and helpful. The beds were very comfortable and the rooms very clean. Tea and coffee facilities in the room too. Wifi only available free in the lobby. Concierge staff are excellent. Our room didn't have much of a view but the hotel location more than made up for that. Many attractions are well within walking distance. Highly recommend the Kitano hotel.
from Halifax, Canada
Submitted on 04-10-2016
Great hotel in a great location on Park Ave. Room was very clean, neat and comfortable. Overall very pleased with our one night stay in New York after a transatlantic cruise. Washroom had some fascinating features, ie; the toilet which incorporates a washing action and dryer.
from Tampere
Submitted on 05-10-2016
Didn't know the hotel beforehand, booked it as a friend of mine told me they've sent several of their customers here. Got to say it's a very good choice. The location is very good, a few blocks south of the Grand Central Terminal. Very quick and friendly check in. They gave me a nice 5th floor room with a window towards the corner of Park Ave and 38th. They also upgraded my stay with complimentary breakfast and wifi for the stay. Good size room, clean and in pretty good condition. Very quie... Read more
from Washington, DC
Submitted on 11-10-2016
My star rating would be higher, but for the Kitano providing me "voucher" coupons for 3 breakfasts, and then charging me $25 per breakfast at checkout. There was no mention of any charge on the "voucher" at all, and I hadn't signed anything, nor even provided my room number, at the time I ate my 3 buffet breakfasts. I merely presented the voucher and left a gratuity for the server. This bait and switch behavior was very inhospitable, having led me to believe that my meals were included in my ... Read more
Submitted on 12-10-2016
Clean, comfortable, luxurious, central location, and great service. Very courteous and helpful assistance at Front Desk. Tasty Japanese breakfast and also diverse choices for more conventional Western choices. Great view of Empire State Building from twin bed room with excellent bed quality and amenities. Thank you for a great stay for my family, Jiri
from Isle of Man
Submitted on 13-10-2016
We stayed for three nights in September. This hotel has a fantastic location, being very close to Grand Central Station - only three or four minutes walk. The room and bathroom were spotlessly clean and all the staff were efficient and helpful. Our only small complaint, my husband found the small pillows not very comfortable.
from New Hampshire
Submitted on 17-10-2016
So surprised and pleased with this hotel. It is spotless and the staff is wonderful. There is a lovely breakfast area featuring both Japanese and American dishes. So happy with the accommodations. Wiring is a bit odd - there are unusual rheostats controlling the lights and the permanent shower head was blocked off in favor of a wall mounted hand held, but not a huge inconvenience unless one is really tall. I will definitely return.
from Montreal, Canada
Submitted on 26-10-2016
A great hotel,starting from the doorman to the reception , everyone was very helpful and very friendly, the elevators were beautiful, and the rooms very clean, I really enjoyed the bathroom with the warm toilet seats. The breakfast brunch was plentiful with a wide variety of choices never empty. I really enjoyed my stay and would definitely go back.
from Jersey, United Kingdom
Submitted on 26-10-2016
A friend and I stayed at the Kitano for 1 night at the beginning of September. The staff were welcoming and friendly. The room was very spacious and comfy, as well as the huge bathroom with complimentary robe and slippers. Walking distance to grand central, shops and time square. Would definitely stay again and recommend to friends and family as it was nice and quiet. There is a jazz lounge connected but unfortunately we didn't have time to go see it, looked amazing though. Next time!
from Shanghai, China
Submitted on 01-11-2016
I got a great deal on this hotel. We arrived before check in time and were given a room quickly and courteously with no problem. The hotel is extremely quiet in both the common areas and the guest room we stayed in which faced Park Ave. The room was bigger than I expected for a Japanese brand hotel and exceptionally clean. Great place to stay in New York.
from Wigan, United Kingdom
Submitted on 02-11-2016
Fantastic customer service Rooms to a high standard On the expensive side, but thats NYC generally Wifi in rooms can be a bit hit and miss, 10 dollars in rooms, free though in lobby Bathrooms are something else, def need to experience ?????? Would def recommend though, is a lovely hotel
from Hove, UK
Submitted on 04-11-2016
We stayed here for 5 nights, as part of a booking through Expedia. Overall it was very impressive. The good points were the staff very friendly and polite, rooms a decent size with a bed so large you could lose 10 people in it and well furnished. The bathroom was spotless and well cleaned (as was the room), although as this is a Japanese run hotel, the toilet was a little strange and took a while to get used to.... Location is reasonable, although it would have been better to have been closer... Read more
from Valley Cottage, New York
Submitted on 04-11-2016
Went back to Kitano for our 10 year anniversary as this was the place that we got married in. This time also with our 2 kids. It was wonderful then and wonderful now. The location is excellent, close enough to many of the sights but yet removed enough that you aren't hindered by hoards of people and traffic. The rooms are well appointed and luxe. The service is top notch. Ms. Aoki saw that from the time of check in to check out that we had all that could need and want and we were so appreci... Read more
from Hong Kong, China
Submitted on 06-11-2016
Great location on park and 38 Japanese hotel so you know service will be great No noise issues at all Good bathroom with decent pressure Room was not very big but OK for nyc Only big complaint is wifi. Not only do you have to pay for it but quality is really poor. Kept being disconnected or even unable to connect on one device Disappointing at this price range
from San Francisco, California
Submitted on 06-11-2016
We found the Kitano to be a delightful hotel. Quiet rooms, good water pressure and award winning jazz in the downstairs club. The hotel is located a very short walk to Grand Central The staff was extremely accommodating
from Kiev, Ukraine
Submitted on 07-11-2016
A very nice and quiet Japaneese hotel in the center of Manhatten. Location is great!!! 2 min walk to the Grand Central Station. 3 min walk to the Fifth Ave. The Empire State Building could be seen from our window. Staff at reception s extremely friendly and helpful. The breakfast is not cheap, I would recommend to go somewhere (Starbuck's is close) to have a breakfast.
from Massachusetts
Submitted on 11-11-2016
The Kitano is a very nice if unspectacular hotel directly south of Grand Central. The location is ideal for getting around Midtown. The hotel is aimed directly at Japanese travelers and has many amenities (like the super-de-dooper toilets) that appeal to guests from Japan. The rooms have a Japanese mattress which was not to our liking - too soft and sensitive to your partner's movements. But all in all, the hotel is a good place to stay, cheaper than the better-recognized hotels in NYC, and in a... Read more
from San Antonio, Texas
Submitted on 13-11-2016
Had the chance to stay here during a short business trip. The hotel is very convenient to grand central and mid town. Plenty of nearby restaurants. It is a little far too central park. It is doable for a run, if you are so inclined. No in house gym, but they're are options nearby. The staff was friendly and attentive. I did notice the smell of cigarette smoke in the room and other areas of the hotel.
from Carmel, Indiana
Submitted on 20-11-2016
We have stayed here numerous times Wonderful location just blocks from Grand Central Station. Within walking distance of 5th avenue, the theatre district, great restaurants. Most typical hotel for upscale Japanese visiting NYC, but very comfortable for Westerners like us. Very clean, suites well laid out, excellent Japanese restaurant on site in the hotel. Tough NOT to stay here given the comfort, the location, and the service provided by the hotel.
from Toronto, Ontario, Canada
Submitted on 28-11-2016
I've stayed at Kitano half a dozen times and always bring a group of 15-30 people with me. The lobby is simple and elegant and the check-in is always a breeze. The rooms are nice and the bathroom is spacious (especially considering it's Manhattan) with what I will call a "miracle toilet". (Men don't often "get" bidets) I love the location, just South of Grand Central Station on Park Avenue and most of all, I love that they have a jazz club in the hotel and a bar where they feature a jazz brunch ... Read more
from Romford, United Kingdom
Submitted on 29-11-2016
The Kitano is very close the Grand Central terminal and within easy walking distance of Times Square, 5th Avenue etc. All of the staff were extremely friendly and helpful, greeting you every time we came in and out. Our bedroom was very clean with more that enough wardrobe space. The was a very strange toilet in the bathroom that had a heated seat and you could wash and dry yourself whilst sitting on the loo. Would highly recommend the Kitano and would happily stay there again next time we're i... Read more
from Palm Beach, Florida
Submitted on 30-11-2016
I stayed 4 nights to attend Rays vs Yankees Games. Grand Central is a 2 minute walk if you are inclined to take the subway everywhere.The Hotel is beautiful and clean. The staff is very friendly and helpful. I was fretting not getting tickets online to print for the game the next day.I was online at mid-night in the Lobby.The night manager was so nice and helpful to help me get my tickets and waived wi-fi/print fees.I thought it was very convenient to walk and see everything. I walked to Rockef... Read more