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Best Western Plus Galleria Inn & Suites

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Hotel Specials
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WAS
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Package Specials
Based on 422 reviews
Room & Rates
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
198 sq feet (18 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double Room, 2 Double Beds

2 Full Beds
198 sq feet (18 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

1 King Bed and 1 Full Sofa Bed
246 sq feet (22 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
150 sq feet (14 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Accessible Room, 1 Queen Bed, Bathtub

1 Queen Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Kitchenette

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Kitchenette with refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Refrigerator

1 Queen Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Queen Bed, Non Smoking

1 Queen Bed
Layout - Separate living room
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Accessible Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Galleria Inn & Suites
601 Dingens St, Cheektowaga, NY US 14206

Rooms
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western Plus Galleria Inn & Suites.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.

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AMENITIES:
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 422 reviews
from Queensbury, United States
Submitted on 06-04-2016
My overall experience with my stay at the Best Western was very pleasant. The front desk personnel were more than helpful and cheerful. I enjoy staying at the Best Western for the clean rooms and service that is provided.
from Palm Harbor, Florida
Submitted on 14-06-2016
Hotel had bus tours every night. Guests were rude and dirty and completely took over the breakfast area. Hotel is worn out and needs an upgrade. We would never return. The location is fair...nothing really close for restaurants etc. Our first room had a hole in the carpet about twelve inches in diameter. The breakfast area had cheap canned fruit...sweet rolls seemed old but the coffee machine was great.
from Sauk Rapids, Minnesota
Submitted on 20-06-2016
Stayed here for our family trip to Niagara Falls. It is about a 40 min drive to Niagara Falls from here. This hotel is one of the cheapest that we found in the area. The staff was very Friendly during our 2 night stay. The rooms were very clean. There is a little bit of lack of lighting in the rooms but didnt bother us. The breakfast was ok, nothing to brag about. But it was food and i didint have to find somewhere to eat for breakfast. The pool is outdoors and looked really nice, wish i would h... Read more
from Toronto, Canada
Submitted on 24-06-2016
I was very happy with the location and close it was to the American/Canadian border. It was very close to all the restaurants and bars that I went to that night, and easy to find. I would recommend anyone to stay there who doesn't want to go to deep into Buffalo and there is a great liquor store just up the road from it which is very handy as well.
from Toronto, Ontario, Canada
Submitted on 01-07-2016
This hotel was very clean and welcoming. I love how the breakfast area is in the bright and large lobby area. They have the new fresh pancake machine which is great. My first time using. Staff very friendly and room and areas very clean. Nice outdoor pool and indoor spa next to it. I would return.
from Ithaca, United States
Submitted on 05-07-2016
I have three kids and spent one night at Buffalo area. They provided a convenient and plenty space room Everything was OK with low price. If possible, I would love to consider Best Western plus as my first choice in my future trip.
from
Submitted on 05-07-2016
Not the best on the road. It was clean. The staff was friendly. The room door didn't fit the frame properly. It was loud, and had to be slammed to shut and lock. Breakfast was ok. Continental. Price was decent. I've stayed in better, and worse..
from Greenwich, Connecticut
Submitted on 09-07-2016
This is in reference to my complaint reference number 160708-4785. I booked a one day stay in this hotel on the phone around for my very early 2 A.M. July 03 arrival and checking out July 04, early morning. Said reservation was made towards the end of June this year 2016. The lady whom I spoke to on the phone from this Hotel told me my room rate is $102.36 since I am a Western Rewards member, on that day when I booked I also double checked with the hotel's website that the rate she gave me was r... Read more
from
Submitted on 15-07-2016
We had a great time at this hotel!!! Our grandkids loved the outdoor pool and yummy hot breakfast too!!! Our room was superb and very clean. We would definitely return to this hotel in the the next time we are in this area of Buffalo NY.
from Gravenhurst, Canada
Submitted on 23-08-2016
This hotel is not up to best western plus standards. It is very tired and needs many repair. The outside security doors either don't lock or if they lock they won't unlock. Several people tried their keys on the door when we were there and none worked. In our room, the fridge didn't work, the light in the shower was burned out and the toilet didn't flush properly. My husband went to the breakfast and had a couple of bites and threw it away, said it was terrible. Also way over priced for what you... Read more
from
Submitted on 27-08-2016
Our experience was a bit different than the rest. We travel a lot with our kid's hockey teams and this is not the worst hotel we've stayed in, by any means. Our room was small, but there was only two of us. It appeared clean, but not spotless. I guess you have to take the good with the bad. The bed was small, but comfy. The breakfast was pretty good (and I'm choosy). Location of the hotel to what we were doing there was good. Overall, a good value. Just don't have 4 star expectations for a 2 sta... Read more
from Brantford, Canada
Submitted on 28-08-2016
I'm a platinum member of Best Western and I was not impressed with my room #101. The rug wasn't vacuumed with potato chip crumbs, long hair and plastic cap found on the floor, air-conditioner was noisy and made the room feel damp. I would down grade this hotel and remove it from the Best Western franchise..... Totally not acceptable!!!
from Columbus, Ohio
Submitted on 06-09-2016
This property is located off the freeway in a more residential area. It is a short drive to nice shopping in the Walden Road area. It's about a 20 minute drive to Niagara Falls as well. The restaurant/bar that is in the front of the property appears to be closed. I would not recommend this property to anyone that doesn't drive or have a rental car as there are no businesses nearby. Pros - Rooms were big and included a fridge and microwave. Bed was comfortable. Air worked well and kept us ... Read more
from winston salem, United States
Submitted on 15-09-2016
as above. breakfast isnt the strongest quality of this hotel. Otherwise, very clean, very professional, large rooms. Nice value too. The hotel staff was courteous. I was staying with the fmaily of two young kids and wife.
from
Submitted on 09-10-2016
Elena was awesome. What great initiative. I arrived using a crutch & went to check-in & she immediately told me she was switching our room to ensure we were on the 1st floor & close by to prevent excess walking. Now that is great customer service all with a great smile on her face!!! Friendly staff who use initiative - wish more places were like this. Great work Elena!!
from
Submitted on 10-10-2016
Good location. Easy check-in. Nice looking room. Beds were softer than I would have liked, but that was the least of our issues. We could not control the heat in our room. It was too hot and uncomfortable to sleep. At one point we all considered going out to sleep in the car. And then there were the ants. Little tiny ants everywhere. Definitely will not be returning to this Best Western.
from Ocean City, Maryland
Submitted on 27-10-2016
On a trip, to visit friends in Canada & needed to stay overnight, in the Buffalo area. Knew, from many past experiences, that I could trust BEST WESTERN! I, once again, was correct! Couldn't have asked for any more than we received!
from Toronto, Canada
Submitted on 30-10-2016
I have stayed twice in this hotel with my family. Very good accommodation, convenient driving distance location to shopping mall and Niagara Falls. Easy access to Canadian border (I visited from Toronto). Very good value for the money. I really did not have any complaints. It was an issue with the bathroom door- not locking, but did not bother me.
from
Submitted on 01-11-2016
Always great deals and the indoor spa is a delight! It is clean and reliable plus located in a central area so travel is quite easy. I am a long time customer there. Rooms are large and added items if needed are available. Staff treat you like family and are very accommodating to your requests.
from CONNEAUT, United States
Submitted on 09-11-2016
excellent hotel, clean and quiet and very comfortable with an excellent fitness center and complimentary breakfast.very professional staff that were helpful and friendly during my stay. i reccommend this hotel to anyone staying in the area
from oakville, Canada
Submitted on 22-11-2016
thanks for the points earned to use towards a free night. I hope to earn more points towards another free room. I hope I win on the spin the wheel game online. I love the breakfast in the morning. We enjoy waking up in the morning and having breakfast already for us. It was really nice drinking fresh hot coffee with breakfast. The bathroom and shower were really nice too. I hope to stay over in New York State before Christmas to enjoy the shopping, music and decorations. We love shopping... Read more
from NORTH YORK
Submitted on 28-11-2016
We stayed here in the summer and really enjoyed the location and the facility. The staff has always been very helpful and courteous. We came to do a little post Black Friday shopping, so the location was perfect ! We would definitely stay here again.
from Tecumseh, Canada
Submitted on 06-12-2016
Helpful staff. Room adequate. Furnishings a little tired. Lots of hot water. Fitness room cold and outdated. Breakfast nice and coffee available at any hour. Hot tub looked nice but did not use it. Overall comfortable stay and close to the Galleria Mall and shops.
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