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Embassy Suites by Hilton Buffalo

Buffalo, NY, US (BUF)

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Based on 977 reviews
Relax and treat yourself to the very best in hotel accommodations at the new Embassy Suites by Hilton Buffalo Hotel!
Room & Rates

EXEC - 1 KING WHIRLPOOL

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1-KING BED NON SMOKING

HI SPEED INET-SOFABED-MICROWAVE-FRIDGE, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KING STUDIO NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING BED-ALLERGY FREE NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1KG MOB/HEA ACC TUB STE NS

1BDRM-VIS DOORBELL ALRT AND VIS PHONE ALRT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1KG MOB/HR ACC RI-S STE NS

RI SHWR-VIS DOORBELL ALRT AND VIS PHONE ALRT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KING NS ACCESS

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED INET-SOFABED-MICROWAVE-FRIDGE
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2QN MOB/HEA ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2QN MOB/HEA ACC RIS STE NS

NOSMK-VIS DOORBELL ALRT AND VIS PHONE ALRT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 QUEEN NS ACCESS

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED INET-SOFABED-MICROWAVE-FRIDGE
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2 QUEENS-ALLERGY FREE NOSM

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2-QUEEN BEDS NON SMOKING

HI SPEED INET-SOFABED-MICROWAVE-FRIDGE, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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EXEC - 2 QUEEN WHIRLPOOL

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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EXEC - 2 QUEEN OVERSIZED

FREE COOKED TO ORDER BRKFST-EVENING RECEPTION, OVERSIZED ROOMS-SOFABED-MICROWAVE-REFRIG
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Embassy Suites by Hilton Buffalo
200 Delaware Avenue, Buffalo, NY US 14202

All guests at the Embassy Suites Buffalo Hotel can expect spectacular cityscape views from every suite and a range of modern hotel amenities including:* Beautiful two-room hotel suites with separate bedrooms and spacious living rooms* The guest's choice of one king or two queen beds complete with 250-thread count Sleep Essentials? bedding.* New designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans.* Two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more.* 10 Executive hotel suites with in-room whirlpoolsGuests staying at the Embassy Suites Buffalo Hotel will also enjoy our many complimentary services including:* Complimentary high-speed Internet access* Complimentary airport shuttle* Complimentary cooked-to-order breakfast each morning* Complimentary manager's reception with light snacks and beverages each night* Complimentary 24-hour Business Center with printing servicesAs the first new full-service hotel in Buffalo in the last 25 years, we also offer the very finest in hotel features and amenities. Guests of the Embassy Suites Buffalo Hotel are sure to enjoy our beautiful indoor pool and whirlpool, and modern fitness center.Guests can also enjoy delicious northern Italian cuisine and a great selection of wine at our on-site restaurant Della Terra, or grab a coffee and snack at our Espresso Bar. Meanwhile, the Lobby Lounge offers a casual environment to meet with friends over drinks.Contemporary meeting and event facilities include seven meeting rooms with a combined total of 6,034 square feet. For smaller meetings, the Executive Boardroom comfortably seats 12 around an elegant table. We are happy to help plan and execute business meetings, weddings, and all occasions and we offer full catering and audio/visual support.Finally, our Buffalo hotel is perfectly located for experiencing all the excitement that Buffalo has to offer. When you stay at the Embassy Suites Buffalo Hotel, you will find all of these great Buffalo attractions and things to do near our Buffalo, NY Hotel:* Buffalo Theater District* Chippewa Entertainment District* HSBC Arena (Home of Buffalo Sabres)* Coca-Cola Field (Home of Buffalo Bisons)* Buffalo Waterfront & Marina* Frank Lloyd Wright Home* Delaware Park* Buffalo Zoo* Elmwood Village* Walden Galleria* Niagara Falls USA* Darien LakeSo when you're traveling to Buffalo, either to meet for business or to enjoy Buffalo's many attractions, we hope you choose the Embassy Suites Buffalo Hotel. Our service, value, and amenities can't be beat!

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 977 reviews
from
Submitted on 21-05-2016
The service, from valet to desk, is excellent-- warm and inviting, and determinedly helpful. The room is comfortable, relatively large, and ready to handle a mid-sized family (5-6) well. Location is excellent. A very good value overall. We would gladly stay again.
from Kansas City, Kansas, USA
Submitted on 21-05-2016
Embassy Suites are always a treat. The spacious suites and a cooked-to-order breakfast are the basis of a refuge when traveling. This hotel is no different in those regards. The friendly staff made the visit more worthwhile. The gentleman who made omelets each morning was particularly terrific. I just wish I wasn't so bad with names so I could mention him by name.
from Chennai (Madras), India
Submitted on 23-05-2016
Great staff , staff & suites. Interesting hotel with no concierge service. Though they have lot of staff in the concierge. That's all once you enter the reception everything is delight including your breakfast, housekeeping &. cocktail hours. Every money spend is worth of it. This Time Hilton team has excelled in embassy suites too. Grt experience to be and good spacious family suites
from Akron, Ohio
Submitted on 24-05-2016
I stayed two nights for a recent conference and found the hotel to be adequate for the business traveler. Valet parking was quick upon my arrival, but somewhat slow upon check-out; as many were leaving at the same time. ($36+tip for 2 days) Check-in was quick and my Diamond Honors allowed me a bottle of water. Room was clean, well equipped, and quiet, with an air purifier, the safe was large enough to handle my laptop with personal belongings. Our conference was held in the lower level meeting r... Read more
from Madison, Wisconsin
Submitted on 24-05-2016
We love staying in Embassy Suites hotel for the evening reception and free breakfast, and this is nice one. The view from our 7th floor window was lovely, with floor to ceiling windows. It was quiet and well-appointed, as you would expect. I liked the contemporary decor. The shower pressure was not impressive, and seemed to vary in intensity and temperature with neighbors showers and flushes. The reception has mediocre snacks, but free unlimited drinks - in contrast to many locations of thi... Read more
from San Juan, Puerto Rico
Submitted on 02-06-2016
Embassy Suites at Delaware Ave Buffalo Ny. Very nice hotel, great staff, service, cleanliness location and rooms was excellent. Spacious and comfortable rooms. Complimentary Breakfast, Internet and Evening Reception was great.
from Rochester, New York
Submitted on 03-06-2016
Nice hotel, great location. Room service was limited but food was good and breakfast was tucked in a back conference room. But hotel Restaraunt was under construction so this was probably temporary. Valet parking was pricy.
from Kenmore, NY, United States
Submitted on 03-06-2016
Booked a very nice king suite with whirlpool. Staff was very courteous and professional throughout. First room did not have functioning a/c. Staff worked on it for two hours before moving us to another room. Second room did not have functioning a/c either. After another 2 hour attempt at repair we were moved to a third room; though without the whirlpool tub as none were available. Front desk did provide us with a comp. bottle of wine/cheese platter. Issue was that the anticipated room was not in... Read more
from Cincinnati, United States
Submitted on 06-06-2016
I am hoping that this is just a fluke, not a regular occurrence, since my company likes to use this hotel chain. My room smell of stale smoke and I felt that house keeping could do a better job at the small stuff (no mold growing around the bathtub). The breakfast food was good.
from Belmont, California
Submitted on 06-06-2016
We had a great experience at the very new-feeling Embassy Suites downtown. A family of 4, we enjoyed the spacious and clean room, on-site pool, on-site breakfast and Starbucks. In addition, we were walking distance to all the wedding events on our schedule for a busy weekend.
from Myrtle Beach, South Carolina
Submitted on 12-06-2016
Our family of 5 had a great experience at the Embassy Suites in downtown Buffalo. We usually try to stay at Embassy Suites because of the extra room that our family of 5 needs. Our room in Buffalo was huge - more than enough room for us. Our suite had a huge bathroom which was nice when 5 of us (our 3 kids are teenagers!) are getting ready for our day. The pool and hot tub were very nice - even the adults hung out at the pool! The breakfast was fantastic - one of the best we have had at an ... Read more
from Naples, Florida
Submitted on 15-06-2016
My teen boys and I enjoyed this hotel very much, it is clean and very close to everything. I checked in online and was able to pick my room, we arrived at 11am and it was ready. So convenient when traveling to have this option! We were able to walk to the baseball game, Liberty Square, Theodore Roosevelt site, the megabus station, and many bar/restaurants nearby. The hotel is clean and well kept. Airport shuttle was convenient & hourly. We had a room on 7th floor (727) with great view of the cit... Read more
from Buffalo, United States
Submitted on 15-06-2016
Beautiful hotel, clean, comfortable rooms. Professional, friendly staff. They go "the extra mile" to ensure an excellent experience. Breakfast was delicious. The dining staff kept tables cleared and clean as guests arrived for breakfast. Hotel location is central to so many venues. Extremely happy with our stay. Booked for another weekend.
from Vestal, New York, United States
Submitted on 18-06-2016
We booked this hotel as the stopping point on our trip to Niagara Falls. It is only one half hour from Niagara Falls. Wonderful hotel, very very helpful staff, a very enjoyable visit. Highly recommend this hotel. We stayed in a family suite with a family of five, it was a little crowded but very nice.
from Stewartsville, New Jersey
Submitted on 21-06-2016
Nice hotel with a perfect location.Clean,quiet and good for the money.Nice pool,spa and gym.Decent breakfast included.25 minutes from Niagara Falls.Very nice Staff.The only thing i could say is the check out time at 11:00am is kind of a little too early.
from Oklahoma City, United States
Submitted on 27-06-2016
Hotel views of Downtown and architecture are wonderful! Within walking distance of highly rated restaurants! Very safe hotel and location! All staff greeted me, smiled, and made me feel welcome! Valet parking service is top notch!
from Pittsburgh, Pennsylvania
Submitted on 28-06-2016
It's really staffed by people who make your stay all that you want it to be, kindness, professional, on point, prompt and make you feel like they want to be great at what they do. Location is ideally perfect for any downtown hotel - tell me one better?
from Windsor, Canada
Submitted on 28-06-2016
Staff at this hotel are excellent. We had a great getaway. The rooms are very nice. They are quite large. The evening reception was also very good. The breakfast was excellent. This hotel exceeded our expectations.
from Stoughton, Wisconsin
Submitted on 01-07-2016
Awesome hotel, kids were happy with the pool & hot tub. Nice complimentary happy hour & great breakfest. Friendly staff, would stay again. Rooms were awesome, we upgraded for an additional $25 and it was so worth it. Perfect location for our stop at Niagara Falls. We ate across the street at Sidelines, nice and close to hotel.
from Consecon
Submitted on 01-07-2016
Not up to the standards of previous experience with Embassy Suites. Malfunctioning air conditioner and toilet. These should have been addressed before giving the room to anyone. The maintenance man was thorough and polite and did fix both problems but not before 10 at night.
from Mountain City, Tennessee
Submitted on 05-07-2016
Everything with this stay for us was exceptional. The breakfast was amazing, the personnel were outstanding. We chose the king suite and everything was perfect. This is the best place we have ever stayed and would definitely stay here again. This Embassy Suites sets the standard for excellence!
from Oshawa, Canada
Submitted on 06-07-2016
We drove from Canada to Buffalo on the July long weekend, we would normally stay at the hotels close by the Galleria Mall for cross border shopping. This time we want to try something different, so we picked the Embassy Suite. It was such a new experience ... Complimentary breakfast, manager reception all the staffs were so friendly. Another 10 minutes drive to the Galleria Mall and 20 minutes to the outlet mall. It's well worth it. The pool and hot tub were clean. We will certainly do that agai... Read more
from Oakville, Canada
Submitted on 07-07-2016
Hotel, is dated, no outside area for sitting, you need to use your room card in the elevator to access your room for security, which isn't a problem, except anyone's card can be swiped, therefore technically anyone can go to whatever floor they like without a card, I don't see the logic.The breakfast was pandiomion, not enough sitting area, the table were full of dirty dishes, if you were lucky enough to find a seat. There was a good variety of food. The staff at the hotel reception were excell... Read more
from Great Neck, New York
Submitted on 08-07-2016
Is Embassy suites in Buffalo is spotless. Also it's centrally located and has wonderful amenities. The breakfast was delicious and the reception in the evening is wonderful. The rooms are big, clean and comfortable. I highly recommend this hotel.
from Buffalo, New York
Submitted on 09-07-2016
We booked a night for our anniversary. Everything was perfect. Great location. Close to great restaurants. Their staff were pleasant and treated us very well! The view of the City from the pool/ hot tub was beautiful. We had a wonderful evening!
from Independence, Missouri
Submitted on 09-07-2016
The room was amazing!! Trying to find accommodations for a family of 6 is difficult. The rooms was huge and provided plenty of room for us to have space. It was very comfortable as if we were in our home.
from Toronto CANADA
Submitted on 12-07-2016
Rooms are huge, and the bed was so comfortable. Lots of storage and big, bright windows. Breakfast was included in a lovely breakfast room. Happy hour free drinks and snacks were amazing. My family loved the pool.
from Mesa, United States
Submitted on 13-07-2016
My sister and I had a great experience with Embassy Suites in downtown Buffalo. The breakfast was very tasty with many selections. Happy Hour had several choices for snacks, including chip, dip, vegetables, and a few other items. The room was very comfortable. It was a treat to sleep in a quiet environment. I never heard loud noises or doors slamming. We really enjoyed our stay. The room service food was not the greatest. Go out to eat to restaurants close by.
from
Submitted on 14-07-2016
I was very pleased with our stay. The hotel was very clean, our room was amazing, the breakfast was among the best, and the staff was very helpful and friendly. I was there for a workshop, and the facilities were very comfortable.
from Hutchinson Island, Florida
Submitted on 16-07-2016
This hotel was much larger than I thought initially, and being given the chance to choose our room via the Hilton Honors App, I chose a larger room at the end of a long, long hallway near the top of the hotel. I was generally pleased with the hotel, but it didn't have that "immaculate" feel that every hotel should; quite a few room service trays left out in the hall, appearance of our room and sitting areas and rugs not quite as clean as they could have been. The room was a typical Embassy, nic... Read more
from Buffalo, New York
Submitted on 19-07-2016
Friendly, professional staff helped make our stay in Buffalo perfect. Room was very nice with good view of the lake. - breakfast was good - happy hour was very nice . You could tell that all employees were trained to identify themselves and offer whatever their job was to help each customer
from jensen beach, United States
Submitted on 19-07-2016
awesome experience, super friendly staff really nice rooms,clean quiet ,Starbucks on site .could not have stayed at a better hotel in the city of Buffalo.Great free breakfast also,they had glassware instead of paper and plastic.the parking was underground and safe and secure.
from Syracuse, New York
Submitted on 20-07-2016
Very enjoyable stay,nice location,clean and lovely view.Easy access to the whole city area.Buffalo is a very nice area ,15 minutes from Niagara Falls.The First Niagara Center is very nice for a concert or show.
from
Submitted on 20-07-2016
I've been a very loyal Hilton Honors member for several years now and I'm going to have to start trying Marriott. I'm just having lots of little issues that are starting to pile up. For this Embassy Suites, it is a gorgeous property with a great location. It's a new ES model - I hated that old, open atrium model. It was so noisy and I have been stalked a few times because all of the rooms are in clear view of the bar. So this ES was like a regular hotel with a very pretty lobby. My flight wa... Read more
from Buffalo, United States
Submitted on 20-07-2016
We live in Western NY and had heard good things about the Embassy Suites in downtown Buffalo. We took the 2 grandkids along and had a very nice overall experience. There are many restaurants close by and the waterfront was a short train ride away with many activities for young and old. The managers reception was great and the complimentary breakfast, while very busy was a good start to a fun day. The room we had was one of the best we have experienced at this chain and the boys loved having the... Read more
from Grand Cayman
Submitted on 23-07-2016
For those like me that is so concerned over the homey feel, this hotel might serve you well, like me. We had a very spacious suite for a very reasonable price. With the jacuzzi, the room price is really reasonable. It's central, it's a stone's throw from the basic amenities and restaurants. It's in the vicinity of city hall and Shuttle to the airport did have a hassle for me. First, they don't serve very early flights (and very late as well, it's not 24 hours). Then, there was a time tha... Read more
from Fort Wayne, Indiana
Submitted on 23-07-2016
We loved this hotel. Everyone was helpful and friendly. Great fun for grandchildren. Easy access to BMW ralley and Niagra Falls! We would definitely stay here again. The only thing needed was to keep hallways swept.
from STuarts Draft, United States
Submitted on 24-07-2016
My family and I enjoyed our night at this hotel. the staff is friendly and the rooms are nice. You get more than you pay for with this hotel. It is centrally located in Buffalo and only about 30 minutes from Niagara Falls. The bell services and other amenities are worth the stay.Highly recommend the valet parking services.
from
Submitted on 25-07-2016
This was by far one of the nicer hotels I have stayed at in my lifetime. I recently stayed in the king suite with 3 of my friends and we were so impressed with how beautiful the room was. The master bedroom and living room area with the pull out couch were both hugely spacious, and each of the beds very comfortable. When I walked into the bathroom, I was shocked with the almost ridiculously large whirlpool style bath tub (that was relaxing and wonderful)! Parking was $18, but we were easily able... Read more
from Monroeville, United States
Submitted on 25-07-2016
The employees are very professional, polite and effective. They made the stay more pleasant. The facility is clean and has everything you will need whether on a business trip or an a leisure trip. Will certainly stay here again.
from Yardley, Pennsylvania
Submitted on 27-07-2016
I stay here many times on business while in Buffalo NY. I have stayed here at least 6 times in the past 16 months. Very nice hotel, large rooms and even larger corner suites. Very nice bar in hotel. Good gym. Decent breakfast and very nice 5pm-7pm cocktail / snacks which both are included
from
Submitted on 28-07-2016
We just stayed here 2 week nights. Great location, near most things in downtown. First floor being renovated for a new steak place so breakfast and happy hour was in a temporary location near the construction. Staff were very friendly and helpful. We found some nice restaurants and bars very close. Chippewa St has lots of options and 1 block away. We walked to Canalside and it took us about 25 minutes. Walked to Allentown in about 15 minutes, cool neighborhood.
from lewes
Submitted on 30-07-2016
We checked in late with kids. Front desk assigned a double bed suite and gave us keys to a different room. Took them a while to figure out. Not a good thing to happen at midnight with tired little children. The AC in the main bedroom did not work. When we complained, the response was to keep the middle door open and let the room cool from the vents in the second room!! Beds were made next day with leftovers still on the sheets. When I asked for the complimentary toiletries, we were very rud... Read more
from Brooklyn, New York
Submitted on 30-07-2016
We drove up from Brooklyn, NY to have the adoption finalization of our 15 month old daughter and chose the hotel for its proximity to the court house. We had 4 rooms total so that our relatives could celebrate with us on July 28th. Once we arrived (had the valet package), both employees named Nick from Valet met us and helped us with our bags and brought our car back once we departed on Friday morning. Min at the Front Desk checked us in and she was very polite and professional. I myself work i... Read more
from Riverside, California
Submitted on 03-08-2016
Leaving today, stayed on 6th floor. Lack of attention to sofa bed, there was a pink or purple gum on the back of mattress everytime I use it there it is. I am you would see it too if you check that. There was a dirty white mug on the hallway table left there for more than 24 hrs, again your team passes by no initiative to remove that. I already took care of that. Crumbs of some sort throughout the hallway. In the lobby, I watched one of your guys vacuuming the carpet on the some spot over and ov... Read more
from South Jordan, Utah
Submitted on 06-08-2016
This is one of my new favorite hotels! The staff were friendly and made me feel like I was talking with one of my good friends on the other side of the desk. Rooms are clean, contemporary, and spacious. Breakfast was a bit chaotic but there was a large group grabbing breakfast before heading out and it looks like they're renovating a second onsite restaurant which should make things a bit calmer. It's not the typical atrium style of Embassy Suites but something about that in this case seems to b... Read more
from
Submitted on 07-08-2016
We have been visiting this hotel quite a few times and every time we enjoyed our stay. The rooms are clean , a lot of space and complete. Breakfast , swimming pool , fitness and the drinks at 5 pm are top quality. We will definitely come back soon!
from Alden
Submitted on 08-08-2016
We had a blast here. Great location to everything downtown. Valet parking was great and super quick. The evening reception was fun with drinks and snacks. Breakfast was a huge spread including made to order omelettes, Danishes, sausage and much more. The room we had was an executive suite. It was huge!!!!! Bathroom was super clean and had toiletries for use.
from Indianapolis, Indiana
Submitted on 08-08-2016
Beware of ongoing construction on site. You will be finding yourself trying to talk/eat/relax/etc over very loud and annoying noise from the construction. Terrible... Do your homework before committing to this location.
from Charlotte, North Carolina
Submitted on 09-08-2016
Absolutely amazing to our for our wedding block. Did everything possible and went out of there way to make our weekend so extremely special! Every bride in buffalo should book there block at the embassy!
from Anamosa, Iowa
Submitted on 12-08-2016
Wait before making reservations on their site! They will lower their rates and in spite of Best Price Guarantee and Beat Available Price, they do not honor! Apparently it only applies to third party sites, not to their own! Got the run around trying to get it all squared. Facilities though are good
from Memphis, Tennessee
Submitted on 12-08-2016
As a Hilton Honors member we typically stay in Hilton properties. We had only one night in Buffalo, so we decided to stay at the Embassy in downtown. Very pretty property. Our room on the 8th floor was horribly hot due to a misstep by the housekeeping staff. The hotel, however, did an excellent job recovering from their error. We enjoyed our brief stay in Buffalo, and I'd recommend the Embassy to any travelers.
from Thamesford, Ontario
Submitted on 14-08-2016
We stayed at the Embassy Suites for 2 nights. We arrived early which was no problem, our room was ready. The Valet parked our truck and offered to help with our bags. The rooms were clean and spacious with all the amenities you need. Fridge, Microwave, Safe etc. The breakfast was plentiful and the made to order omelet station was delicious. The evening reception was nice with a good selection of wine and spirits along with 2 beers on tap. The valets were helpful in getting us a cab to go to th... Read more
from Dallas, Texas
Submitted on 14-08-2016
What was promised was not available . We don't like to go out at night and there was no Restaurant Which we were told they had . When we complained that we were misled, the girl at the desk just said that there were several places we could go within walking distance .
from New York City, New York
Submitted on 16-08-2016
Stayed the for a weekend away with 4 mates for a birthday. Had such a fun time. Such an amazing stay, location is central to everything. Staff were fabulous ! Special thank you to Chelsea (Shining star) and Bob & Amber for being so accommodating with a room move. The room was so big and amazing it made my friends birthday weekend. We didn't end up going out at the night we just enjoyed the massive window's overlooking the town. We definitely will be back again, thank you for making our weeken... Read more
from Mohnton, Pennsylvania
Submitted on 17-08-2016
Nice hotel with very spacious rooms and pretty good morning breakfast. Very good value for the money. Some of the hotel employees need to step it up and get off their phones when a hotel guest is standing in front of them. We also asked for an extra blanket for our room which was never delivered.
from West Hartford, Connecticut
Submitted on 17-08-2016
When we tried to check in, they were slow and rude. Nobody was there beside us but 2 front desk people are talking about their TV shows and we had to wait for 5 mins. They totally ignored us. No apology either.
from Eau Claire, Wisconsin
Submitted on 17-08-2016
Had a great time at this hotel. Chelsea at the front rest was very knowledgeable of the area and gave awesome recommendations on places to see and eat at, go to Gabriel's Gate by the way, the valets and in house dining staff were also great. I will definitely stay here again next time I come around.
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