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Best Western Crown Inn and Suites

Batavia, NY, US (GVQ)

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Based on 212 reviews
Great hotel in Batavia New York close to Batavia Downs Gaming Facility Letchworth State Park and State University of New York.
Room & Rates

Suite - One King + Sofa Bed

Suite-1 King Bed, Non-Smoking, 40-Inch Lcd Television, High Speed Internet Access, Second bed is a sofabed, Microwave And Refrigerator, Full Breakfast
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Two Queen Beds

2 Queen Beds, Non-Smoking, 40-Inch Lcd Television, High Speed Internet Access, Full Breakfast
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Two Double Beds

2 Double Beds, Smoking Room, Annex Building, 40-Inch Lcd Television, High Speed Internet Access, Full Breakfast
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One King Bed

1 King Bed, Smoking Room, Annex Building, 40-Inch Lcd Television, High Speed Internet Access, Full Breakfast
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Suite - One King

Suite-1 King Bed, Non-Smoking, Jacuzzi, 40-Inch Lcd Television, Second bed is a sofabed, Microwave And Refrigerator, High Speed Internet Access, Full Breakfast
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Best Western Crown Inn and Suites
8210 Park Road, Batavia, NY US 14020-1270

 This Batavia hotel offers guests convenient access to key area attractions including the INS Detention Facility, the Genesee County Fairgrounds, the JellO Gallery Museum, and the Strong Museum.

Hotel Features:

BEST WESTERN Crown Inn Suites affordable guest rooms feature pillow top mattresses cable satellite television with HBO and free highspeed Internet access. A complimentary deluxe hot breakfast and a complimentary evening reception are available during the week.

Amenities at this New York hotel include a fitness center heated indoor swimming pool and hot tub guest laundry and business services.

Nearby Areas of Interest:

Guests of the BEST WESTERN Crown Inn Suites will be close to a variety of activities including shopping at the Walden Galleria Mall, hiking, golfing cross country skiing and sledding.

This hotel also offers convenient access to the Batavia International Motorports Park Six Flags Darien Lake the Lancaster Speedway and Niagara Falls State Park.

For superior customer service make a reservation at the BEST WESTERN Crown Inn Suites.

Based on 212 reviews
Submitted on 04-06-2016
We stayed here on memorial weekend and we had great time at this hotel. Our kids enjoyed pool. Room was also kept very clean I would recommend this place to my friends. All staff members are very helpful and friendly. Very easy excess from thruway.
from United States
Submitted on 04-06-2016
Best place to stay in batavia. the staff is friendly and knowledgeble about area. hot breakfast in morning was very good. they also offer gluten free item. great place between Buffalo and Rochester. I would recommend this place to anyone coming to this area..
Submitted on 05-06-2016
Front desk clerk was very nice. The room however, it is not very clean . stains on the carpeting, it doesn't look like it's been vacuumed very well, there's stains on the things they throw across the bedding ,There's a bug on the other bed.The mirror is dirty. Drive by this one.
from Watertown, New York
Submitted on 15-06-2016
hotel was clean, the beds were very comfortable,and the staff was very nice. In a good spot, right off the thruway,and only about a mile from the casino and track. plenty of parking,and the breakfast was good.
Submitted on 20-06-2016
very nice hotel; clean ; quiet; good location off highway ; wonderful breakfast and very friendly staff ; front desk clerks are very friendly and nice and give local directions and answer any questions you have and are very helpful.
from Los Angeles, California
Submitted on 24-07-2016
This hotel was in a good location for Batavia and was clean but we thought it overpriced for what it was. Also, the air conditioner was unreliable and very loud. I was expecting something better for the price.
from Kitchener, Canada
Submitted on 24-07-2016
The room,was clean,beds comfy,spacious,nice indoor pool, however the hottub was only warm not hot.Management was notified but this hottub was not fixed. The breakfast was also mediocre.This an average motel with no standout features
from United States
Submitted on 26-07-2016
All and all this is great place to stay in Batavia. The rooms were clean and comfortable. wi-fi was very good. Hot breakfast in the morning was very good lots of item to choose from. All staff was very friendly. I always enjoy a hot tub at this hotel.
from Romulus, New York
Submitted on 30-07-2016
we went to a concert at Darien Lake and rather than drive home at one am stayed at the best western in Batavia The rooms were clean and spacious and reasonably priced We were glad we stayed and had a nice breakfast in the morning Darien Lake was one of the most disorganized places anywhere the food was terrible and the wine and beer was outrageously overpriced We will never go back
from Schuylkill Haven, United States
Submitted on 01-08-2016
Unfortunately, I found this Best Western to be in need of some tender loving care. The grounds were shabby with trash around the grounds. The room was small (also shabby) for the price with some shower issues. It was definately not worth the price.
Submitted on 07-08-2016
great family quiet place close to shopping and darien lake and thruway access.. pet friendly and smoke free and doesn't smell at all i love this fact.. great location and good breakfast and pool isn't too shabby could be a little warmer and cleaner
from London, Canada
Submitted on 08-08-2016
stayed for one night, the room was clean, comfortable bed, staff are friendly and helpful. Good selection for breakfast as well. For the price we paid is was reasonable and would stay here again if back in the area.
from Greenville, Pennsylvania
Submitted on 08-08-2016
The place seemed clean. Breakfast was adequate and decent. The pool was good. My complaint was that we wanted a snack. The Snack machine was broke, so what's new? My real problem is when I ask the receptionist if they had another vending machine she replies with, 'you can drive to Walmart'. Its 9:40pm and I don't want to drive around at night. Come on people, it is a simple fix. You don't tell your guests to go drive around d at night. I can imagine what Anthony/Hotel Impossible would s... Read more
from Potsdam, New York
Submitted on 09-08-2016
The room, apparently part of an annex, had loud air conditioning, thin walls, bad lighting and a broken desk chair. Bathroom lighting was dark because there was only one fluorescent bulb in the overhead fixture. We heard voices and a dog through the wall. Wi-fi did not work inside the room. The staff were friendly and helpful, and the breakfast was pretty good. This property urgently needs repair and upgrades. We would not stay there again.
Submitted on 14-08-2016
The exterior of the second building is a bit off as compared to the main. The bed, pillows, bathroom, carpets, and others are excellent. We had a wonderful sleep. The room was very clean. The surroundings were quiet. Cheers to the hotel management. Breakfast was great. Room attendant was caring, polite, humble, efficient and friendly the same as the front desk staff.
from Sanford, Maine
Submitted on 15-08-2016
Had a suite because only rooms available. Thought it was expensive. Elevator was shaky so took the stairs instead. Breakfast had a lot to desire with limited choices. Room was clean and quiet. Convenient right off the highway so it was easy to continue our trip the next day.
Submitted on 15-08-2016
The hotel was expensive and dirty. The sheets and towels looked gray. The bathtub had a layer of dirt on it. Who knows when was the last time they washed it. Th refrigerator had layers of dirt on the door and inside. I will not go there again.
Submitted on 17-08-2016
We stayed here one night on our way to our lake destination in Canada. The room was fine and beds were comfortable and room was quiet. Pool is small but the kids had fun anyhow. Breakfast was usual fare with make your own waffles. I do wish for better variety of fruit at these breakfasts, but most places have the same thing! I watned to give a shout out to the staff, which was very nice to us. My six year old daughter left her bedtime stuffed animal in the sheets and we left the hotel withou... Read more
from Lakeville, Massachusetts
Submitted on 18-08-2016
Booked this hotel for one night on a road trip from Michigan to Massachusetts. The price was reasonable. The hotel was clean. But it is very old and dated. Some effort should be made to spruce this place up as there are many other hotels to choose from.
Submitted on 21-08-2016
We visited for our golf weekend, the rooms were dated. The beds were comfortable and they provided plenty of pillows. The pool and spa area seemed very nice. Breakfast was good with a decent variety on foods. The only complaint about the spa and breakfast was that it was not in the same building.
from Oxford, Ohio
Submitted on 01-09-2016
Best Western as a chain is spotty--from excellent (Sidney, NE) to... well, ghastly. This was a one-night stay, and the place was clean and the staff laconic but helpful, But the room was small, cramped, included a free fly, and smelled of smoke--though the place is smoke-free, you can't get rid of that old smell. The tub was about two feet long and the water trickled out of the faucet so slowly it took forever to fill. When we turned on the air conditioner, another smell emerged--damp and milde... Read more
Submitted on 04-09-2016
Nice hotel, clean. Nice pool and spa. Chose this hotel at the last minute and were very pleased. Check in and check out very quick. Our room was spacious, much more so than I had anticipated. Lots of towels although the pool area had none when we arrived in the morning shortly after it opened. The issue was quickly remedied.
from Clifton Springs, New York
Submitted on 11-09-2016
We were so excited to get a 2nd visit to BW Batavia NY in less than 1 month :) The price was awesome but on calling I was told the 99 dollars was just for a basic room BUT Sandra gave us a suite at no extra charge :) Wonderful - except we stayed in the same room a month ago and found the bathtub back then to have grime/scum all around tub-- I took photos - but let it go--- fast forward to yesterday = I had made scratch marks with my fingernails on my previous trip- and they were still there!! P... Read more
Submitted on 11-09-2016
This hotel has lot to offer like free breakfast and indoor pool and spa was very good. Room was large and clean equipped with fridge and microwave. Staff was very friendly. I do recommend this hotel to anyone traveling to this area. Easy access from thur way.
from Carmel, Maine
Submitted on 13-09-2016
i stayed at the days inn in Batavia, it was so dirty, they had nothing to offer the customer, i asked for conditioner the staff said we dont give out conditioner, they had some young boy there running around in is pjs , i asked him for some decaffeinated tea, he goes we dont have it, ill look but we dont have it, he looked, in his pjs on his phone all the time, the front clerk was very nice she found me some, I think he was just to lazy to look, I immediately told my sister, we are going to Best... Read more
from New York
Submitted on 27-09-2016
Our husbands were on a guys trip so one of my closest friends and I took our daughters, both were heading to college as freshman in a few weeks, shopping in Buffalo and decided last minute to stay at a hotel with a pool/hot tub in Batavia as a last "hoorah". After searching on line while at dinner, we found the Best Western. We called the hotel and after confirming the pool and hot tub were in working we booked the room - which was fairly easy, We arrived and got checked in and into our room ... Read more
Submitted on 02-10-2016
Room was clean with all in good order. Heat system worked good. Excellent breakfast selection with plenty of choices of both hot and cold items. The price was reasonable with available discounts that apply. Also, the location is most convenient and near Thruway exit.
from Hoboken, New Jersey
Submitted on 10-10-2016
The hotel manager and receptionist were rude. Our sheets had blood stains on them and when I informed this to the manager, he rationalized that I should be ok with it as that part of the sheet is usually no where near the face!!! He offered to take $50 off provided I don't post an honest review and warn other travelers. There are so many things wrong with this logic, I don't even know where to begin. The pictures should provide a sense of how well maintained the room was or the lack of. Additi... Read more
from Centerville, Utah
Submitted on 10-10-2016
This hotel is very out of date and appears not to have very much pride of ownership.There is no elevator to the second floor, and a dangerous step entering the stairway. It is not up to the standard I expect from best western.
Submitted on 11-10-2016
This hotel is good choice I always enjoy staying here. We had good time everyone is friendly at this hotel. Good recommendation for dinner and shopping. Breakfast is always a plus point had a lot of choices. We will back again..
Submitted on 12-10-2016
Whenever we travel, the first hotel chain we consider is a Best Western. This trip did not disappoint. We spent 14 nights in a hotel, 10 were in Best Westerns and all of them were very nice with pleasant staff and really good breakfasts.
from Bergen, United States
Submitted on 17-10-2016
We were given a room that smelled terrible. They gave us another room that smelled just as bad. The smell was so bad that we could not stay there. We were charged for the stay even though we did not stay there.
from Silver Lake, New Hampshire
Submitted on 20-10-2016
The room was clean and comfortable. We stayed here for 1 night. The hotel staff was very nice. There was a Free breakfast offered however, we did not take advantage of it. The breakfast area looked clean and comfortable. We would stay there again when traveling.
from Rochester, New York
Submitted on 31-10-2016
nice one night stay. friendly staff. did not have free breakfast, but coffee was good. room was clean and comfortable. affordable. will stay again if need arises. easy access to our needs in the area!
from Fergus Falls, Minnesota
Submitted on 31-10-2016
Very convenient stop on our way back west. Clean and comfortable. Breakfast was predictably BW and was hot and fresh. No problems. Not sure where it came from, but there were kids running around on the floor above us, but we were on the second floor of a two floor hotel???? Would stay again if it fits our schedule.
from Lucasville, Ohio
Submitted on 06-11-2016
The hotel rooms are nice. some of the staff is nice, some not so much. Needed to check out my school work and grades. But it's 6:03PM and some kids under the age of 10 have been on the computer since noon, so I've been unable to and it's really aggravating.
from philippines
Submitted on 07-11-2016
The hotel is near the highway just past the toll gate. There is a gas station nearby. Limited dining options around but you can ask for delivery or drive to the main street. The room was clean and spacious. The hallways are lighted well. Buffet Breakfast was alright. The dining area was clean. There is a swimming pool in the hotel.