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Best Western Sovereign Hotel - Albany

Albany, NY, US (ALB)

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Based on 849 reviews
Room & Rates

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

1 double bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

1 double bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, desk, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Double Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Sovereign Hotel - Albany
1228 Western Ave, Albany, NY US 12203

Rooms
Make yourself at home in one of the 192 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western Sovereign Hotel - Albany. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albany? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Sauna
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 849 reviews
from Boston, United States
Submitted on 23-05-2016
Many hotels were sold out this trip and after reading current favorable Trip Advisor reviews; we decided to try Best Western again. To our relief TA was correct. We stopped staying here a couple of years ago because it had become dirty, worn out and the security was so lapse it felt unsafe. BW appears to have turned the corner. The rooms were clean and tidy, all the hotel doors locked properly, the property was clean and the new lobby was an inviting place to sit. The breakfast was still nice ... Read more
from Montreal, QC
Submitted on 23-05-2016
We stayed for 2 nights after a horrible first experience at the Days Inn & Suites Albany...We got there around 1AM and the staff was very welcoming and helpfull. Our room was on the second floor and it was really quiet. Our bed were comfy and the room was clean! Breakfast was average - Maybe a little more variety perhaps? It was a great overall stay.
from
Submitted on 24-05-2016
The room was mostly clean, of good size. When we spoke to the desk about some mess from the previous occupant, the problem was immediately remedied. It was a last minute booking. Good, friendly service. Breakfast was okay.
from Canandaigua, New York
Submitted on 25-05-2016
All staff especially the "Big Man" at the breakfast was just top shelf he was on top of anyone's concerns everything was well stocked, several people had a difficult time with the waffle maker and this Man stood by and made sure that all involved were satisfied. The location is actually across the Street from Univ. Albany south entrance, very convenient.
from Near the Adirondacks in NY
Submitted on 29-05-2016
My husband was having surgery at St. Peters' Hospital and I needed a nearby place to stay. Initially we had booked 3 nights, but the surgery was delayed so we were able to cancel our first night with no problems. Hubby was also released a day earlier and they allowed me to call from the hospital late morning to let them know that I would not need the room that evening....very accommodating. Downside....I checked in about 9:45 pm and was given the room cards and when I opened my room, it was o... Read more
from NEWARK, United States
Submitted on 30-05-2016
Wish I could have received a better rate for 2 double beds. Hilton across from medical center was cheaper but booked. Excellent beds Rainshower head with lots of water pressure and curved rod -- terrific showers A/C and fan worked well in room. Fri am breakfast was very nice, Sat am breakfast was AMAZING with all the hot foods. 24/7 coffee / tea / water bar nice to have. Internet was always working very well.
from Bayside, New York
Submitted on 01-06-2016
nice accommodations, convenient to my meeting, Stuyvesant Plaza, University of Albany, good breakfast. Staff generally friendly and helpful. Rooms comfortable and temperature good. Supplies in room though minimum.
from Albany, United States
Submitted on 02-06-2016
We went to the Gym Rat Challenge for a basketball tournament. The place is 20 minutes from Union College and 35 minutes to Saratoga Springs. There were places to eat nearby or the Hotel Bar. Complimentary breakfast and a pool which all the kids loved.
from Franklin, United States
Submitted on 05-06-2016
This was a very nice place. Outside looked a little run down, but the inside was updated. Beautiful lobby for relaxing in and the breakfast area was great. Bring your own pillows. They have the small square ones that are too soft. I would stay here again. Right across from Albany University.
from Montreal, Canada
Submitted on 06-06-2016
they did some very nice renovation in the lobby last year, now I see it all finish very inviting, they also have a nice area with a dining table some coffee and lemon water. a living room with a television.
from Stony Brook, New York
Submitted on 26-06-2016
This hotel was nice and provided all of the needed services. The price was good and they accommodated our group for our bi-annual board meeting. They had a breakfast service that was comfortable. The omelette was a premade type but they offered cereal and yogurt as well.
from Milledgeville, United States
Submitted on 28-06-2016
I find that this facility is very customer oriented. The facilities are great. The staff is probably one of the best that Best Western however there seems to be a high turn over in housekeeping staff. I do believe that most of the staff make a concerted effort to make guests feel at home and comfortable.
from Montreal, Canada
Submitted on 30-06-2016
If you want to get away for a weekend or even one night , I always stay at the Best Western Sovereign Hotel, staff is really nice, includes free breakfast and close to shopping centers and restaurants. It is only about a 2 hour drive from the outlets in Woodbury, great shopping. Enjoy your stay!!
from Albany, New York
Submitted on 09-07-2016
My husband and I checked in and the welcome we received at the front desk was outstanding !! We have stayed at ample Best Western's in the N.Y. and have never had such an amazing welcome . The lady's were so sweet acomidating and a nice sense of humor, however....... after entering our room and settling in I found hair stuck to the side of the tub along with a dirty wash clothe and razor in the tub. I brought it to the attention of the great lady's at the front desk and they were prompt to apol... Read more
from saugerties, United States
Submitted on 11-07-2016
I have stayed at this hotel several times over the past year. My priority is quietness as I travel for business. I have never had an issue with being disturbed by other guests/TV/room noise. The rooms are clean and the bed comfortable with a generous number of pillows.
from Manchester, United States
Submitted on 14-07-2016
This hotel is very outdated. Our first room was drab and smelled of cigarette smoke. The bed was flimsy. We requested a new room and finally got one. But then, our room was NOT cleaned the first or second day when we returned at 4 p.m.! Had to complain before they addressed it. Breakfast was your standard fare. I would never recommend this hotel to anyone!
from Brandon, Vermont
Submitted on 18-07-2016
The staff at Best Western Sovereign Hotel in Albany NY were very polite and extremely helpful. Their continental breakfast was a pleasant surprise with many offerings you don't usually see. The rooms were clean and quiet and the beds were very comfortable. I would stay here again in a heartbeat.
from
Submitted on 19-07-2016
I went to store and picked up lysol wipes to wipe down eveything because you could see fingerprints on the head boards and on the cabinet doors. Just didn't look very clean. Air conditioner didn't work well other than that was average hotel, breakfast was just okay, location is very convenient.
from Toronto
Submitted on 22-07-2016
My family and I stopped in this hotel on our way to Boston and it was the perfect stop over, with an amazing breakfast that was included. The rooms were clean, but needed updating, our room had an opening to the outside where the a/c was, but overall it served it's purpose. I'd recommend this for people with children and I believe it was also pet friendly too!
from PLAINFIELD
Submitted on 23-07-2016
As compared to Quality Inn, I found that Best Western surpasses in quality and services far better than many other hotels I stayed at over the past 6 months. It is very competitively priced and cost effective as well.
from San Mateo, California
Submitted on 27-07-2016
We stayed here as part of a multi-day tour and sadly, this hotel was by far the biggest disappointment (and keep in mind I have stayed at Best Westerns so am familiar with the brand). To begin, our tour had between 55-60 rooms. Upon arrival, several people (thankfully not us) did not have rooms. The reason: we were "late" so they gave a way the rooms!! We are a tour with LOTS of rooms. You don't give them away because we aren't there at 7:00 p.m. When we entered our room, the stench was ove... Read more
from Palm Harbor, United States
Submitted on 27-07-2016
Good value room was clean front desk staff was helpful and prompt they were very good with directions to Cooperstown and the surrounding Albany area Close proximity to the airport was a plus. The pool was clean and inviting
from Whitby, Canada
Submitted on 29-07-2016
Family of 2 adults, 2 children, 1 infant. Booked last minute. Only a king room was available, but they brought a crib and cot when I requested. Room was clean but tight. AC worked fine. Bathroom extremely small. Older building, but they seem to be trying to update it. Some areas of hotel did not have adequate AC. Staff were wonderful! Very helpful and friendly. Ladies working in the breakfast restaurant were great! Working hard and efficient. Breakfast was extensive: waffles makers a... Read more
from
Submitted on 29-07-2016
Had to stay here due to a last minute trip - The hotel needs a lot of updating and it's like a sauna walking through the hallways. We went to our room and it had an awful cigarette smell to it. Luckily we were able to change our rooms immediately, the beds are not the best around either. This place is ok for an overnight trip but not for a long stay.
from Stow, Ohio
Submitted on 02-08-2016
I can understand why the WiFi internet was free. During the evening hours around 9 PM, I could not even reach hotel access splash page, forget getting to just google. I had to drive somewhere else to get a reliable internet connection. Which made this business trip to Albany difficult. This is really sad because the hotel had many good things going for it. It was at a reasonable price for Albany. My room was very clean & looked to be recently updated. The staff was friendly & helpful too.... Read more
from Boulder, United States
Submitted on 02-08-2016
We got caught in a downpour, in late-night dark of a city we did not know, exhausted from moving across country with all our pets. When I called the hotel, we were lost and tired and frightened. The fantastic desk staff asked me questions about what I could see from where I was and figured our where we were, then told me how to get to the motel. That's the kind of service we were given! WONDERFUL!
from New York City, New York
Submitted on 08-08-2016
This hotel was in a pretty good location (if you're driving through), had a great breakfast and overall was a very comfortable hotel. The desk staff was courteous and pleasant. Great place to rest during our arduous travels this weekend.
from
Submitted on 09-08-2016
I want to start with the less than great, take you to the bad, and then end with the good. We booked our venue in July of 2015. We had met or rather tried meeting with several different venues in the area but none fit the bill quite like the Best Western Sovereign. They had rooms on site, they had food, and they a place for both the ceremony and the reception. And the cost was perfect. We had told Kim, our first coordinator/sales manager, that we would be in touch in January to finalize the ... Read more
from
Submitted on 28-08-2016
Rooms are old and older. Very disappointed in the stay as we were planning on 2 nights, but 1 night was enough. Biggest issue was our expectation of a 3 star hotel and this run down place is not close to that rating. Got the Radison near the airport for the second night which was great.
from Vienna, Austria
Submitted on 31-08-2016
Good things First, Super Great friendly Lady at the front desk, we felt very welcome. Hotel clean rooms clean, Bed confi, was relaxed for our next 5h trip. AC good, not disturbing, Rooms In a good size, Elevator there, breakfast awesome, many variations for sure Now to the bad things, I don't have any, Any time again,
from Houston
Submitted on 03-09-2016
Older hotel with nice staff. Hall carpet was dirty with some worn spots. Room was small, but it was only for a queen bed. Carpet had some detritus on it, so appears not to be vacuumed very well, or at all. Bathroom was dated and toilet seat not clean. Bed was comfortable and room was quiet even being across from the elevator and linen area. Even though it's pet friendly there is not a good place to walk your dog outside.
from Sainte-Therese, Canada
Submitted on 05-09-2016
This was just a stop over going & coming back from a 2 week vacation further south, but would definitely consider returning for a longer stay at this hotel in Albany, & take advantage of visiting the Albany area re restaurants, attractions & amenities. we liked the city of Albany & would enjoy spending more time there, staying once more at the Best Western Sovereign!!
from New York City, New York
Submitted on 06-09-2016
I stayed at this hotel for a wedding in August 2016 as part of a block. Upon arrival, I did not receive the welcome bag that was left for guests staying at the hotel for the wedding. Rooms were clean but with very poor lighting. Why I gave this hotel a horrible review is that I forgot my very expensive curling iron at the hotel. I called EVERYDAY, multiple times a day for a week with no call backs or answers. The front desk/reception would transfer me to the housekeeping department where no one ... Read more
from New York
Submitted on 10-09-2016
This is a reasonably priced hotel near Albany colleges so my daughter and I have stayed here several times during her college search, and also have an upcoming weekend scheduled. In general it serves our needs but the last visit in August was problematic. I booked on Trip Advisor and upon arriving was told I had no reservation even though I had the reservation number. This got me a bit stressed because I was moving my daughter into college that weekend and was told the hotel was booked due ... Read more
from Ft. lauderdale
Submitted on 13-09-2016
We selected this location upon the recommendation of a friend who lives nearby. The room was clean and modern but the hallways were a bit desolate. Desk service was appropriate and the staff was friendly and helpful. The breakfast buffet was much better than I expected offering a rather full menu in proper restaurant surrounding (not in the lobby!). I understand that the place can fill up during certain times when Saratoga is running.
from Buffalo, New York
Submitted on 12-09-2016
This is a two-star (AAA) hotel and reasonably priced. The best part is that all of the staff are very pleasant and love pets! That made it very comfortable for us. Moreover, the cost for having a pet is only $20 per stay so you won't feel taken advantage of unlike with some of the higher stars hotels who charge $75 and $100. The complimentary breakfast is very good with plenty of choices. The location is very near interstate highways. We enjoy going to buffet restaurants and Golden Corral is onl... Read more
from Montreal, Canada
Submitted on 18-09-2016
Awful from start to finish. Poorly trained staff, dated rooms, uncomfortable beds, people drinking in the parking lot, agressive drunks in the hallway, horrible breakfast, dirty, smelly and just plain disgusting. Made me feel dirty staying there, never again. Paid cash and left a cash security deposit and they didn't provide me with any proof of either until I asked. Family staying at another hotel tried to reach me here and the staff would not put the call through to my room because they didn't... Read more
from
Submitted on 18-09-2016
Have stayed in hotels for over 41 years and never reviewed until now. As for this hotel, five floors of rooms, two elevators, one not working. One ice maker, first floor. Wouldn't you know it we were on the fifth, at the opposite end. As to our room, it looked like it hadn't been dusted in a month. A Q-Tip on the bathroom floor and the bath tub was very slow to drain (standing in two inches of water). Twin sized pillows for a king sized bed. Did I make any complaints? No. We checked in late at n... Read more
from Bennington, Vermont
Submitted on 19-09-2016
My mother and I stayed at this hotel over the weekend. We had a family member in critical condition at Albany Medical Center that we needed to be close to. We found the room to be affordable, accessible, clean, and comfortable, and not too distant from the Medical Center. The staff were so friendly and accommodating. The amenities were outstanding too with a complete continental breakfast, pool, restaurant, etc. We had spent the first night at the Marriott. It was nice, but by comparison, ... Read more
from Huntsville, Alabama
Submitted on 20-09-2016
First of all I need to stress that the front desk staff were absolutely super friendly, welcoming and responsive. Peter is fabulous and truly understands customer service; I also had great interactions with Natasha at checkout. My initial impression of the hotel from the outside was not too favorable as the hotel gave the appearance of being run down - I think it was the very faded (possibly removed) sign about their in house restaurant and the lack of any real landscaping - just a dreary pa... Read more
from Durham
Submitted on 22-09-2016
We stayed at this hotel overnight on our way into Canada. Staff were extremely well trained accommodating and polite there were only a few minor negatives such as paper plates and plastic knives and forks for breakfast. Breakfast was good though and on the whole it was a really nice pleasant place to stay. The room was really well equipped with a fridge and microwave nice and clean and really not much to comment on. It looks a little ropey on the outside with the car park needing a bit of TLC bu... Read more
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