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Holiday Inn Express SANTA ROSA

Albuquerque, NM, US (ABQ)

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Based on 206 reviews
Great for business and leisure travelers alike.
Room & Rates
Guest Room

Standard room

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board.

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Guest Room

Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Guest Room

One King Bed Leisure Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Guest Room

One King Bed Executive Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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One King Access Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This Non-Smoking room is wheelchair-accessible.

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Guest Room

Standard Room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board.

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Guest Room

2 Queen Beds Accessible Nonsmoking

  • Two Queen Beds
Premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express SANTA ROSA
2516 Historic Route 66, Santa Rosa, NM US 88435

Location

Located in Santa Rosa, Holiday Inn Express SANTA ROSA is in a rural location.

Resort Details

Recreational amenities include an indoor pool and a fitness facility. Those traveling on business have access to a business center at this hotel. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and coffee in the lobby.

Accommodation Details

Air-conditioned guestrooms at Holiday Inn Express SANTA ROSA feature coffee/tea makers and hair dryers. Refrigerators and microwaves are offered. Wireless Internet access is available. In addition to desks, guestrooms offer free local calls (restrictions may apply). Premium cable television is provided. Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls.

IMPORTANT INFORMATION

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 206 reviews
from Christiana, Delaware
Submitted on 07-04-2016
A long day of driving and 3 days to go. Jorge, manager @ the front desk was excellent. The breakfast area was clean, coffee good, the first Express to have "bacon" in 2 weeks of travel and the room was quiet and clean.
from Saint Joseph, Missouri
Submitted on 18-04-2016
I've had problems lately with hotels where the heating/AC fan would not shut off (one result: cold air coming out after I had turned on the heat). Fortunately, the heating/AC system here works as it should; once the desired temp is reached, it shuts off. That counts for a lot with me. Everything else was fine, too. Good breakfast, comfortable bed, great TV reception with lots of channels, friendly staff. Good show.
from Rossville, Indiana
Submitted on 21-04-2016
We have stayed at this hotel before and it is certainly more than adequate lodging. Our room was comfortable and we rested well with the exception of the middle of the night guest arrival above us who may have been a giant! This reminds me why we normally request a room on the top floor. The facility is in overall fair condition, but certainly some improvements would be in order. In addition to signs of normal wear and tear there is evidence of poor or a lacking of maintenance.
from Penhook, Virginia
Submitted on 29-04-2016
My wife and I are top level HIE members and try to use their properties whenever possible. ThIS property needs a BIG makeover. As you can see from the photos the furniture is worn out, the desk chair terribly stained and appeared to have blood drops. There were dirty cups on the nightstand and something crusty on the bathroom floor. Now add the Poorest front desk reception we have seen at a HIE. Acted like we imposing on her evening. No welcome or description of the property. Do yourself a fav... Read more
from Austin, Texas
Submitted on 19-05-2016
This is a typical, newer HI express located along I40. Rooms and beds are nice and clean. Service is friendly and the breakfast is above average for this class of hotel. Have stayed several times with no issues.
from Camanche, Iowa
Submitted on 28-05-2016
Dallas & Jorge exceptional in caring about individuals! Made sure room was ready & very helpful with directions! Breakfast was great, also! Game room was nice...had a pool table, etc.. Nice rooms with lots of space. Good location!
from Wall Heath, United Kingdom
Submitted on 29-05-2016
One of the best airport hotels we have stayed in over the years - it appears to have been refurbished to a good standard which was nice to find though, as ever, it's the service which really matters. After a long day driving it was nice to find that checking in was quick, friendly and courteous with time for a friendly chat once we had signed in. Even better the room was spacious, clean and comfortable with a fridge, microwave and a good coffee maker and TV. Breakfast was the basic Holiday Inn E... Read more
from
Submitted on 06-06-2016
We overnights here. Clean spacious rooms, comfy beds, lots of pillows, nice TV, and wonderful breakfast items. Teas, juices, coffe, hot and cold cereals, bacon, scrambled eggs, rolls, pancakes, muffins, yogurt, fruit. Has good military and AARP discount. We paid $94 plus tax for 3 adults- 2 queen beds
from Tampa, Florida
Submitted on 09-06-2016
The area is slightly rundown with limited restaurants. The hot tub jets were inoperable but still a nice feature. The staff was helpful and facility clean. Easy access from interstate. Morning breakfast offered a more than adequate choice of items including a pancake machine maker.
from
Submitted on 10-06-2016
Older. Needs updating. Bathroom had an unpleasant odor. Toilet needs replacing..stained and dirty in bowl. Shower head held in place by being stuffed with wad of cloth. Stains on wall near floor. Furniture in room chipped. Seat of desk chair covered with stains. My first floor room was across from vending. Noisy from people filling buckets of ice. Also very noisy all night due to interstate road traffic. Poor breakfast selections. Small lobby with worn furniture. All in all an unattractive & ve... Read more
from Yorba Linda, California
Submitted on 30-06-2016
When I went to my original room I was taken aback. It was clear that someone had been in the room after it had been cleaned. I went back to the front desk and they gave me another room. Not sure if that was the best idea. I found out the hot and cold water lines in the bathroom had been reversed. If I wanted cold water I needed it to be in the normal spot for hot and visa versa. The sink faucet handle wasn't secured and it lifted off. The tub spigot had a gap of at least 2 inches and you ... Read more
from
Submitted on 01-07-2016
This was a miserable experience! The first room that was given to us had a horrible stinch and hookers in the room next door. We requested another room and again, there was a horrible stinch. The air conditioning did not work and there was mold on the walls in the bathroom. There were ants on the floor and stains on the furniture. I WILL NEVER STAY AT THIS PROPERTY AGAIN!!!!!!
from Fredericksburg TX
Submitted on 14-07-2016
This Holiday Inn Express was so overpriced for what it was. We paid nearly $200 for one night in this rather dreary, shabby motel. The fellow at the front desk was very friendly and helpful, though. And he gave us a good recommendation for dinner. The air conditioning was not very cool in the common areas, the TV remote did not work, there was no stopper in the bath tub or lavatory basin, tiles missing in the bathroom. We were thoroughly disgusted at being ripped off, because we usually fin... Read more
from Windermere, Florida
Submitted on 15-07-2016
Hotel looks very nice from outside, main lobby is very nice, the check in staff was extremely helpful, but the rooms were worn. All the furniture had scratches or severe signs of wear. It looks like the rooms needed to be updated and remodeled. Hotel was still a good stop on travel on I40
from Omaha
Submitted on 21-07-2016
The hotel is very clean from the outside. as is the lobby. It's open spacious and well apointed. Front desk staff and others encountered were friendly, smiled, and seemed appreciative of the business. The room, hallway, and elevators are dated. But there is evidence that they are trying to make improvements. The third floor has been partially repainted with new trim and new carpet and marble threshold to the room. But entry ways are badly scuffed and areas near elevator have torn wallpaper. I... Read more
from
Submitted on 27-07-2016
My husband and I travel quite often and always stay at Holiday Inn Express when available, so we were very disappointed when we stayed at this establishment in Santa Rosa and found it to be in such bad shape. From the outside it was very nice and looked fairly new...the rooms proved a different story. Our room was not very clean, the bathroom was not in good shape at all. We had no water in our shower (which we discovered in the morning). Correction, we had a trickle. The breakfast area was a me... Read more
from Tecumseh, OK
Submitted on 31-07-2016
From Las Vegas, we tried to make it to Tucumcari but a storm delay changed our plans and our typical hotel choices were booked. This HIE is clean - has a lovely lobby - and a courteous staff. The room was clean with comfy beds. There is some freshening/updates that could be done, but it was fine. My complaint is the price - maybe it being a Saturday had something to do with it, but compared to where we've stayed on this vacation, the rate is high ($184 total for 2 queens).
from Oberlin, Louisiana
Submitted on 13-08-2016
This hotel offers clean rooms, large indoor pool, laundry service on the 3rd floor, complimentary breakfast, and a great staff. We enjoyed our stay here. The hotel is clean but needs some upgrades. We recommend this hotel if you are passing through.
from Oklahoma City, Oklahoma
Submitted on 16-08-2016
Maybe it's getting a bit dated or too much traffic since it's the nicest place in town, but they could really work on the cleanliness. Tile and paper starting to peel and floors not as well vacuumed and swept, little stuff but noticeable. Breakfast was good as is usual. Front desk at check-in was really friendly and helpful. WIFI SUCKS, never could get a signal to hold more that a minute. They do have a Tesla charging station in the parking lot if you need it.
from Owasso, Oklahoma
Submitted on 17-08-2016
One of the better places to stay in Santa Rosa, probably the best, if you're looking for a reliable chain hotel. There are some older charming motels in town but this stay was one of functionality only for us,and it provided that very well. The good: Ample parking, clean room, comfy bed, very nice breakfast with good choices. The not-so-good: Wifi was spotty, and the hot tub wasn't working. The best: The young man at the front desk who was the model of kind, efficient professionalism. For his o... Read more
from Saint Joe
Submitted on 19-08-2016
Our room was clean & comfortable, however, the breakfast area was not very well-attended. The hotel was easy to find, not far from I-40 & on Route 66. There is a Dairy Queen nearby which was good for us to grab a bite.
from
Submitted on 14-09-2016
My aunt and I were on a cross country drive out to my new school, we had just come from one of the WORST experiences in a hotel we had ever had (the freaking elevator at the last hotel had dropped 4 floors with us in it!) and were exhausted from having driven from Memphis into New Mexico. We saw the bright and super well lit hotel, grit our teeth from our last experience and walked in. We were incredibly surprised! It was incredibly clean and despite the line of people checking in the front desk... Read more
from Las Cruces, New Mexico
Submitted on 17-09-2016
We were in Santa Rosa, NM. for a car show and had planned to stay two nights Sept. 16 & 17. One night was enough, indoor pool too cold to enjoy, hot tub did not work, bathroom floor in Room 116 was not clean, this is an older property that has not been well maintained, inside the shower a repair patch on the wall was done but no touch up paint. This is not the type Holiday Inn Express we expected! Great breakfast, friendly staff, never again!
from Woodward, Oklahoma
Submitted on 26-09-2016
Really enjoyed the hotel, the front desk staff was very accommodating and friendly. The room was big enough for my husband's and my SCUBA gear. Also had a couple of options of carts to load it all up. The breakfast was good, typical breakfast for this hotel chain. The attendant to the breakfast was very friendly. Overall, a great clean place to stay. Thank you!
from Marana, Arizona
Submitted on 17-10-2016
Rooms were comfortable and roomy. Entire staff from the front desk to housekeeping were very friendly and helpful. The breakfast buffet, best ever, eggs were cooked nicely and they had extra condiments (salsa, cheese, etc) to add to the eggs. The meats were also cooked nicely. Love the waffle maker!
from San Francisco, California
Submitted on 18-10-2016
Note: My husband and I travel often, usually staying in hotels. Sometimes we are luxury travelers, sometimes budget. I review hotels/restaurants at a relative level, not comparing a $100 room to a $400 room. To be fair, I adjust my level of scrutiny accordingly. My husband and I embarked on road trip, driving to the East Coast from California and back over 3 weeks. This location was our 17th night on the trip. We normally book through AAA, which offers the most attractive room rates. We have fou... Read more
from Greensboro, North Carolina
Submitted on 23-10-2016
Stay one night as I passed through on I-40. Outside looked great, parking was great as well. Inside was a bit dated as the breakfast area was very small but did the job the next morning. Now for everything else, if a Holiday Inn ever needed to be remodeled, this is one of them. The room was not so fresh the furniture was well used and TV was hard to see due to being in a console like cabinet. I black out curtain was derailed, not sure how housekeeping missed that. The bathroom, well... it need... Read more
from Scottsdale, Arizona
Submitted on 29-10-2016
Okay, I really love Holiday Inn Express hotels nationwide. But this one off of Rt 40 is the worst I've seen on 5 cross country trips (driving). This should be renamed 'No Tell Motel' as it is a worn out, down trodden site that looks like the stereotypical image we have of truck stop inns. The furniture was beat up and the flatscreen TV was retrofitted into an 'armoire ' that previously held a CRT. The sofa has to be 20 years old and the desk chair is right out of the 80s enhanced by 30 years of... Read more
from Scottsdale, Arizona
Submitted on 29-10-2016
This is the most Rundown HIE we've ever stayed in and we've been in almost 20 during our cross country drives. Furniture is really shabby with an AV cabinet from the 80s redone for a flatscreen. The elevator fan is noisy giving a good indication of the worn down conditions to come. An iron hanging in the middle of the living room would be funny if it weren't so sad. If you're on I40, keep driving to another town. Restaurants are all bad for the most part in Santa Rosa. Sad.
from Atlanta, Georgia
Submitted on 02-11-2016
Good breakfast & Excellent Staff. All staff members were very friendly & courteous. Room was clean . Did not have any problems with any noise & had a restful nights stay. Good location right on Route 66 close to several good restaurants.
from Tampa, Florida
Submitted on 15-11-2016
Pickin's are somewhat slim on I40 east of Albuquerque. This HI wasn't bad it was just very average. The front desk person was friendly and efficient. This hotel simply needs some upgrades with furniture.
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